Volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dedicated and customer-focused Customer Service Officer to join our team. In this role, you will be the first point of contact for customers, providing helpful information, answering questions, and resolving issues in a professional and timely manner.
Key Responsibilities:
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Handle customer inquiries via phone, email, chat, or in person.
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Provide accurate information regarding products, services, and policies.
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Resolve customer complaints or issues efficiently and professionally.
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Record customer interactions and maintain detailed records in the CRM system.
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Follow up with customers to ensure their issues are resolved to satisfaction.
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Escalate complex problems to the appropriate departments.
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Assist with order processing, billing, refunds, and exchanges as needed.
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Maintain a high level of product knowledge to provide accurate support.
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Meet individual and team performance targets, including response times and customer satisfaction scores.
Requirements:
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High school diploma or equivalent (Bachelor’s degree preferred).
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Proven experience in a customer service role.
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Excellent communication and interpersonal skills.
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Strong problem-solving and conflict-resolution abilities.
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Proficient in using computers and customer service software (e.g., CRM systems).
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Ability to work well under pressure and manage multiple tasks.
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Strong attention to detail and organizational skills.
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Patience and a positive, empathetic attitude toward customers.
Staffordshire Wildlife Trading Ltd is seeking a:
Non-Executive Director
We are looking for a Non-Executive Director to join our Trading Board at an exciting time of growth and ambition.
A fully owned, yet independent company of The Staffordshire Wildlife Trust, the trading company manages and oversees the development of commercial enterprises for the Trust. This currently includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall and a retail shop in the Wolseley Centre.
Whilst no previous experience of acting as a director is necessary, we are keen to talk to applicants with senior experience or knowledge in the Commercial / Retail / Business sectors.
The role of our directors is varied and stimulating and covers both overseeing operational activity within the trading company and contributing to the forward strategic development of the trading organisation. You will be bringing your expertise, experience and passion to help lead the company into the next phase of its development.
Director Tenure: 4 year term – maximum 3 terms
Regularity: Normally 4 Board Meetings per year at 1.30 pm on a Monday
Location: The Wolseley Centre, Wolseley Bridge, Stafford, ST17 0WT
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Staffordshire Wildlife Trust, the leading local charity in Staffordshire, is dedicated to the conservation of nature and connecting people with their local wildlife
By contributing to the success of the trading company you will be helping us to protect and enhance the wildlife and wild places of Staffordshire and promote understanding, enjoyment and involvement in the natural world
We are welcoming. One of the core values of Staffordshire Wildlife Trust is that we nurture a culture of equality, inclusivity and diversity.
We are welcoming to those underrepresented in our communities and we strive to listen, learn and share from each other.
Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy by visiting our website.
Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, director, employee, and volunteer at Staffordshire Wildlife Trust and Staffordshire Trading Company.
For more information and to request an application pack visit our website.
Closing Date: 9am Monday 6th October 2025
Interviews: First interviews TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a highly organized and detail-oriented Administrative Assistant to support our team with a variety of administrative and clerical tasks. The ideal candidate will be efficient, resourceful, and capable of working both independently and collaboratively in a fast-paced environment.
Key Responsibilities:
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Answer and direct phone calls, emails, and other forms of correspondence.
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Organize and schedule appointments, meetings, and travel arrangements.
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Prepare and edit documents such as reports, memos, letters, and presentations.
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Maintain filing systems, both electronic and physical.
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Assist in the preparation of regularly scheduled reports.
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Order office supplies and maintain inventory.
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Provide general support to visitors and act as the first point of contact.
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Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
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Perform data entry and manage database systems.
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Handle confidential information with discretion.
Qualifications:
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High school diploma or equivalent; associate’s or bachelor’s degree preferred.
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Proven experience as an administrative assistant, office assistant, or similar role.
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Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
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Strong written and verbal communication skills.
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Excellent time management skills and ability to multitask and prioritize work.
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Attention to detail and problem-solving skills.
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Ability to work independently with minimal supervision.
This is an exciting time to join the Foundation as we seek to influence the growth ambitions central to the government’s housing and communities agenda. We are a small but ambitious organisation, and have made significant positive impacts in communities, industry and among decisionmakers in the five years since our inception. Now, we have launched our new five-year strategy that sets out our ambitious vision for scaling our reach and impact. We are looking for a candidate with a shared commitment to enhancing quality of life, health and wellbeing through the creation of better places.
You will benefit from taking a lead role in an increasingly influential organisation with a committed Board to carry forward innovative work that stretches from research to consultancy and advocacy. You will have a strong grasp of the built environment sector and a good network of key stakeholders, building on the good work of our previous chairs, Sadie Morgan OBE and Jonny Anstead of the developer TOWN. You will provide strategic leadership, and ideally be able to support us in our fundraising efforts. You will be vital to shaping our strategy, and raising our profile to drive forward our mission for change across the UK. If this opportunity excites you, then join us as we embark upon our next five years of making real impact.
The Chair: We are seeking an enthusiastic, strategic and committed Chair to lead our Board of trustees. The incoming chair will have an opportunity to revisit current governance arrangements and make decisions on such things as a ViceChair. The role will require approximately one day a month of time input. Alongside attending Board meetings every quarter, you will meet with the sub-committee and working group leads and from time-to-time and attend sub-committee meetings. You will also meet monthly with our Director to ensure a close working relationship. This position is unpaid. All reasonable expenses will be reimbursed.
The application deadline is Friday 12 September at 5 p.m.
You can find all the details and the application pack on our website: https://lnkd.in/dtcPu8DA
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the Merseyside/Liverpool area.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
You can expect us to
- make you feel welcome, included and respected in line with our values and behaviours
- support you in having a positive and impactful experience at Cats Protection
- cover agreed out-of-pocket expenses in line with our Expenses Policy
- provide you with access to learning, development and engagement opportunities
What we need from you
You'll be
- help set up and/or man stalls at events
- help on collection days like supermarket collections events or street collections
- help at fundraising events such as quiz nights, cake sales and dances
- promoting a professional image of Cats Protection at events
Time expectation
This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. The events are based around the Warrington area including, but not limited to, Winwick, Lymm, Newton-Le-Willows and at the Centre itself.
We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.
You may be just the volunteer we've been looking for!
We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are at the heart of everything we do. The King’s Trust couldn’t function without the support of thousands of volunteers across the UK, who are able to offer a vital network to young people facing significant barriers to jobs, education or training.
Our Programme Delivery Volunteers work directly with groups of young people to help build and maintain their confidence, skills, motivation, and wellbeing. You might be helping Trust colleagues in the areas of planning, delivery or facilitation of group sessions and activities, bringing your expertise to enhance the experience for our young people.
Volunteering will normally take place at a King’s Trust delivery centres in both Southampton and Portsmouth.
By volunteering with Programme Delivery you will be directly impacting young people who will benefit from your knowledge and expertise.
In return for your valuable time, we provide the benefits of being part of a dedicated community of colleagues and volunteers, the satisfaction of directly impacting our success, and the undoubted personal development and pleasure that comes from working for the cause of, or directly with, children and young people, the majority of whom face significant barriers and have significant challenges to overcome.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Being a trustee of an arts charity means helping to shape its future — bringing your skills, experience and ideas to support our work and champion our impact.
At Storyhouse, this means making sure we stay creative, inclusive and sustainable, so we can keep inspiring people, connecting communities, and opening our doors to everyone.
As a registered charity and company limited by guarantee, our Trustees are also directors of the company, with legal responsibilities for our governance and finances. The role is voluntary, but the difference you make will be lasting – for Storyhouse and for the communities we serve.
What’s involved:
- Board meetings – four per year
- Committees – the option to join at least one, to focus on specific areas
- Working groups - sometimes short-term ‘task and finish’ or working groups for particular projects
- Preparation - reading papers in advance and contributing actively to discussions
- Ambassadorship - staying connected with our work between meetings, championing Storyhouse in your own networks. Most of the year the rhythm of meetings is regular, but during extraordinary moments — like a leadership change or major challenge — Trustees may be asked to give a little more time and support.
Storyhouse is one of the UK’s foremost cultural charities, incorporating a library, theatres and a cinema. We are also an acclaimed theatre producer.
The client requests no contact from agencies or media sales.
We’re recruiting new voluntary trustees to join us in our 50th anniversary year and help safeguard SAVE’s mission to protect historic buildings. Our trustees guide and support our work, ensuring we can continue to champion repair and reuse.
SAVE is a national charity which campaigns for the retention and reuse of historic buildings. Founded in 1975, some of our most notable campaigns include those for Smithfield Market, Wentworth Woodhouse, and the flagship Marks and Spencer store on Oxford Street. Our campaigns frequently bring together local groups, the media, architects and engineers to give buildings a second chance. We also run a Buildings at Risk register and host regular events promoting the protection and enjoyment of the historic environment. It is an exciting and busy time to join us, in the middle of a range of special events and activities to mark our 50th year; we are hosting events up and down the country, and our Buildings at Risk register was recently made free to access for everyone.
We’re looking for people who can:
- Offer their professional experience, knowledge and skills to further our mission
- Advocate for and promote SAVE’s work within their networks
- Commit to a three-year appointment term, with the possibility of extension
We’d particularly welcome applications from people with skills in:
- Campaigning and press
- Marketing
- Legal expertise
- Strategic planning and creative thinking
Previous trustee experience is not required. We are particularly interested in receiving applications from people whose identities and experiences are underrepresented in the heritage sector.
Please see the application pack for full details and how to apply.
The closing date for applications is Friday 3rd October. Interviews will take place in the week commencing 27th October.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Wordpress Savant who can overhaul our website and help add some personality into our comms. We are a warm and friendly service that is here for all women in Greenwich who need us, and we want that reflected as soon as you land on our webpage.
There is an added challenge that we must provide absolute anonymity to the women we support, so it is rare that we have pictures and videos that we can use to show who we are and what we do. If you have some bright ideas about other ways our website can reflect our ethos, we'd love to hear from you.
We would also highly value someone with SEO knowledge who can ensure that our website is easily accessible for anyone searching for help in the area.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
In place of a cover letter, please write a short paragraph about yourself and any ideas you have about how you might help us on our comms journey
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project:
The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.
More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.
People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.
About the role:
Do you have good organisational and communication skills?
We are looking for a volunteer who could help with supporting people with MS at the support desk. Please see the Role Description for more details about the tasks you may be involved in.
Time and Commitment
This role will take place at the Walton Centre Hospital.
We are looking for volunteers who can offer two or three hours a week, where you would attend the hospital help desk.
There will also be quarterly volunteer support sessions you will be asked to attend.
Training and support:
You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project:
People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart-breaking. Having somebody with local knowledge and can signpost to information and services can support people at the start of their MS journey.
The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.
About the role:
We are looking for Administration volunteers who can offer assistance to the Lead Support Volunteer to coordinate the running of the service by sending out information and rotas and taking meeting minutes. Please see the Role Description for examples of activities you may be involved in.
Time and Commitment:
One/two hours a week, which can be carried out at home
Training:
You’ll receive role-specific training and support from the Lead Support Volunteer and the Regional Development Officer. There will also be quarterly volunteer support sessions you will be asked to attend.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the project:
The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.
More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.
People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.
About the role:
Do you have good organisational and communication skills?
We are looking for a volunteer who could help with recruiting and supporting other volunteers within the project. Please see the Role Description for more details about the tasks you may be involved in.
Time and Commitment
We are looking for volunteers who can offer two or three hours a week.
This role can be carried out at home and we would also like you to attend the hospital help desk on an occasional basis
There will also be quarterly volunteer support sessions you will be asked to attend.
Training and support:
You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have 250 local groups which play a vital part in supporting people affected by MS across the UK. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Co-Group Coordinator for our Sheffield and Rotherham group. As our local Co-Group Coordinator you’ll take the lead in making sure your local group works as effectively as possible. You’ll recruit, induct and support other group volunteers to make sure your group’s activities meet the needs of your local MS community. You can see a video about one of our Group Coordinators here.
In this role you’ll be able to develop your leadership, management, communication, organisation and motivation skills.
Time Commitment
We estimate this role will need around 5 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the Sheffield and Rotherham area to carry out this role.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Her Centre, we believe in empowering women to have a voice. We also believe that education and awareness are the first steps to systematic change.
We are looking for a volunteer to help us raise our online presence. Our goal is to be a household name in Greenwich, so that as soon as any woman needs us, she already knows who we are and how to reach us.
The Storyteller role will have two key responsibilities:
- Improving our social media presence
- Recording the stories of the women we support
Social Media
We currently have an Instagram and a Facebook account but neither are being used to their best ability. We are looking for someone who wants to take on this project as their own, flood our pages with great content and maybe introduce us to some other platforms. You will be supported by a great team here, but you will be the expert!
Recording Stories
People's experiences matter. They help us show the world how incredible the women we support are, and they help us teach people about the reality of abuse. However, it can be very difficult to open up and have your story told, so we are looking for someone who has the patience and understanding to speak with women in a safe and supportive manner. In many cases, we must maintain absolute anonymity to ensure the woman's safety so you will also help us find ways to share their perspective without fear.
We are looking for excited, creative people with big ideas who can support us to be seen by those who needs us. We are open to all projects and proposal that will help us reach our goal, so if you don't see a volunteer vacancy that matches your expertise, please reach out and let us know what else you might be interested in doing!
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
In place of a full cover letter, please write a short paragraph on why you are interested in this role and any ideas you might have about how you would improve our comms
The client requests no contact from agencies or media sales.