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Southwark, Greater London (On-site)
Unpaid role, expenses paid
Voluntary

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Actively Interviewing

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Job description

Overview 

The Social Supermarket Initiative (SSI) is a community-led social enterprise addressing food insecurity and promoting sustainable community growth through our affordable supermarket model, outreach programmes, and sustainable partnerships.

We are seeking a Marketing & Communications Officer who is creative, strategic, and collaborative to lead SSI’s storytelling, public engagement, and community-focused communication initiatives. This role combines content creation, campaign management, brand stewardship, and stakeholder engagement to support SSI’s mission and growth.

Key Responsibilities

  • Content creation and management: Write, edit, and publish clear, engaging, and inclusive content for SSI’s website, newsletters, blogs, press releases, and wider communications.

  • Campaign development and execution: Plan and implement marketing and communications campaigns across digital and traditional channels to raise awareness, support membership growth, and increase engagement.

  • Website management: Update and maintain SSI’s website content, ensuring it is accurate, accessible, up-to-date, and user-friendly.

  • Brand management: Ensure SSI’s brand guidelines, tone of voice, and visual identity are consistently applied across all communications and materials.

  • Stakeholder engagement: Develop and maintain effective communication with members, volunteers, staff, partners, funders, and community networks.

  • Develop and deliver marketing campaigns that promote SSI’s services, membership model, and community programmes.

  • Manage SSI’s online presence, including its website, newsletters, and (where appropriate) social media platforms, in coordination with the Social Media Manager and Graphic & Content Coordinator.

  • Support outreach and events with branded materials, graphics, and promotional content.

  • Track campaign performance, analytics, and community engagement metrics, providing insight to inform future activity.

  • Manage relationships with local media outlets, community partners, and networks.

  • Uphold brand consistency across all digital, print, and in-person communications.

  • Collaborate with Outreach, Membership, and Community Engagement Teams to align communications with SSI’s wider social impact goals.

About You

Key Skills and Qualifications

  • Excellent written, verbal, and interpersonal communication skills, with the ability to tailor messages to different audiences and channels.

  • Confident using digital tools such as email marketing platforms, basic website/content management systems, and analytics tools to support campaigns and track engagement.

  • Ability to develop and implement marketing and communications strategies that align with organisational goals and community needs.

  • Comfortable tracking, analysing, and reporting on campaign and communications performance, using data-driven insights to improve future work.

  • Able to work effectively with different teams and stakeholders, integrating marketing and communications activity across the organisation.

Profile

  • A creative and strategic thinker with strong writing and communication skills.

  • Experience in marketing and/or communications. 

  • Organised, proactive, and adaptable to a fast-paced, community-focused environment.

  • Passionate about SSI’s mission to promote dignity, affordability, and inclusion.

What We Offer

  • The opportunity to contribute to a purpose-driven social enterprise with clear, measurable community impact.

  • Hands-on experience across marketing, communications, campaigns, and stakeholder engagement.

  • Collaboration with a committed, values-driven team working across operations, outreach, and community engagement.

  • Training and development opportunities to support your professional growth.

  • Potential for extended collaboration, references, or future opportunities within SSI, subject to organisational need.

How to Apply

Please send your CV (max 2 pages) and a short statement (max 300 words) outlining your interest in the role. 

Posted by
The Social Supermarket Initiative View profile Organisation type Non Charity Employer
Posted on: 30 November 2025
Closing date: 11 February 2026 at 23:30
Tags: Campaigns, Communications, Brand, Content Writing / Copywriting

The client requests no contact from agencies or media sales.