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Oregon Air Show Charitable Foundation, Multiple Locations (Hybrid)
Unpaid role, expenses not paid
Posted 4 days ago Apply Now
Oregon Air Show Charitable Foundation, Multiple Locations (Hybrid)
Unpaid role, expenses not paid
Posted 4 days ago Apply Now
Closing in 4 days
Quality of Life Foundation, Remote
Unpaid role, expenses paid
Posted 4 days ago
Storyhouse, Chester (On-site)
Unpaid role, expenses paid
Posted 4 days ago
SAVE Britain's Heritage, Clerkenwell (On-site)
Unpaid role, expenses paid
Posted 4 days ago
Her Centre, Woolwich (Hybrid)
Unpaid role, expenses paid
Posted 4 days ago Apply Now
Her Centre, Woolwich (Hybrid)
Unpaid role, expenses paid
Posted 4 days ago Apply Now
Page 11 of 150
United States (Hybrid)
Houston, Harris County
Unpaid role, expenses not paid
Voluntary

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

We are seeking a dedicated and customer-focused Customer Service Officer to join our team. In this role, you will be the first point of contact for customers, providing helpful information, answering questions, and resolving issues in a professional and timely manner.

Key Responsibilities:

  • Handle customer inquiries via phone, email, chat, or in person.

  • Provide accurate information regarding products, services, and policies.

  • Resolve customer complaints or issues efficiently and professionally.

  • Record customer interactions and maintain detailed records in the CRM system.

  • Follow up with customers to ensure their issues are resolved to satisfaction.

  • Escalate complex problems to the appropriate departments.

  • Assist with order processing, billing, refunds, and exchanges as needed.

  • Maintain a high level of product knowledge to provide accurate support.

  • Meet individual and team performance targets, including response times and customer satisfaction scores.

Requirements:

  • High school diploma or equivalent (Bachelor’s degree preferred).

  • Proven experience in a customer service role.

  • Excellent communication and interpersonal skills.

  • Strong problem-solving and conflict-resolution abilities.

  • Proficient in using computers and customer service software (e.g., CRM systems).

  • Ability to work well under pressure and manage multiple tasks.

  • Strong attention to detail and organizational skills.

  • Patience and a positive, empathetic attitude toward customers.

Posted by
Oregon Air Show Charitable Foundation View profile Organisation type Recruitment Agency
Posted on: 04 September 2025
Closing date: 30 November 2025 at 10:45
Tags: Administration, Customer Service, Customer support