Volunteer roles

Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.

We are looking to recruit a Communications Volunteer for the Newcastle and Gateshead Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.

In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels. 

Time commitment

We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.

This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.

About you

You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.

You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.

Apply 

1. Read through the role description carefully

2. Please apply online

The MS Society is committed to promoting diversity. We can only offer roles to over 18s

TREASURER (TRUSTEE)

Every 6 minutes someone learns that they are losing their sight. Every five hours, a baby is born with sight problems. In these moments, two profound questions emerge:

• Can this be stopped?

• How do I (or my child) live this life?

Our charity exists to address both questions. We are the only significant national funder with the efficiency, capability, and capacity to increase investment in medical research and social improvement. Together we can mitigate both the prevalence and impact of sight loss. We have a clear ambition – to save sight and to change lives.

We are now seeking a new Treasurer. This is an exciting point for us, and our new Treasurer will be central in enabling us to achieve our ambition.

We have a clear focus and vision, as well as a strong Board and senior leadership team, all of whom are ambitious for the potential impact we can make. We do not want this opportunity to pass us by and that’s what makes this such an important and exciting role for the right person.

As a trustee, you will have the opportunity to steer the course of our charity and our sector, shaping our strategies, and advocating for meaningful change. You will be help us be a driving force behind world leading research into sight loss prevention, and transformative initiatives that enhance the quality of life for countless individuals.

If you want to be part of something that will really make a difference, we’d love to hear from you.

“I extend a heartfelt invitation to those who share our commitment to making a profound difference in the lives of individuals affected by sight loss. Our journey towards a future where eye diseases are prevented and the challenges faced by the visually impaired are overcome requires the collective effort of dedicated individuals. We are seeking trustees who are not only passionate advocates for our cause but also possess the vision, expertise, and dedication to guide and govern our organisation. Your unique perspectives and skills will play a pivotal role in shaping and defining our impact for years to come.”

Dr Heather Giles, Chair

ABOUT US

Our single, unifying mission is to save sight and change lives.

It is a mission that reflects two urgent questions everyone faces when they receive a diagnosis of sight loss: ‘How do I stop this?’ and ‘How do I live my life?’

Answering these questions guides our strategy as we progress a five-year plan with solid and lofty aspirations.

Our principal role is as a grant-maker. We award grants to the scientific community that could lead to scientific breakthroughs and treatments to stop eye diseases from progressing. In the future, we believe research can prevent people from losing sight and reverse sight loss. We invest to advance treatments that will cure eye disease and protect and grow the community of world-class scientists, technologists, and data scientists who can deliver tomorrow’s breakthroughs.

We have funded innovations that directly impact people who are blind or partially sighted, from music classes for children to projects that take eye tests into at-risk communities. We invest in programmes, organisations and activities that deliver equity for and with blind and visually impaired people.

OUR FINANCES

The charity is in a strong position financially, with a high level of reserves that we intend to draw down over the coming years as we focus on investing in sustainable growth and increasing our impact. Compared to many charities, we have well diversified income streams, predictable costs, and are in the fortunate position to hold a sizable portfolio of investments. Our plans for the short and medium term are to invest in our income generation infrastructure, and to significantly increase the amounts of funding we can put to our charitable purpose.

ROLE DESCRIPTION

As the most senior leaders in our charity, trustees play a pivotal role in guiding our strategic direction, amplifying our impact, and ensuring the fulfilment of our mission to save sight and change lives. You will serve on the main board and will also chair our Finance, Audit, Risk & Resources (FARR) committee.

MAIN RESPONSIBILITIES

Strategic Leadership & Planning

- Provide leadership and strategic guidance to the charity, aligning efforts with the mission and values of the organisation.

- Collaborate with the board, executive team, and stakeholders to develop and implement long-term strategies that advance the charity’s impact and sustainability.

Governance

- Ensure effective governance, decision-making, and compliance with legal and ethical standards.

- Work closely with board members, fostering a culture of transparency, accountability, collaboration and open communication, harnessing different views and opinions.

Engagement

- Represent the charity at public events and networking opportunities to promote our mission and raise awareness about our cause.

Evaluation and Accountability

- Collaborate with the board to evaluate performance, ensuring alignment with the charity’s goals and objectives.

- Ensure the charity is accountable to donors and beneficiaries, that is financially robust and sustainable, and that is effective risk management in place.

Key Responsibilities of the Treasurer

- Chair the Finance, Audit, Risk & Resources Committee, ensuring effective scrutiny and oversight.

- Provide strategic financial leadership and ensure that appropriate financial controls and risk management frameworks are in place.

- Ensure compliance with statutory reporting and regulatory requirements in partnership with the executive.

- Act as a trusted advisor to the Chief Financial Officer and offer guidance to fellow trustees on financial matters.

PERSON SPECIFICATION

Specialist experience

We are particularly interested in candidates who have:

- A recognised financial qualification (e.g. ACA, ACCA, CIMA or equivalent)

- Experience of senior financial leadership – ideally as a CFO, COO, FD, or equivalent

- A sound understanding of finance, audit, and investment management

General attributes

Knowledge & experience

- An understanding of governance, and experience on a committee or board.

Skills & abilities

- Strategic thinking and the ability to contribute to long-term planning and vision to deliver impact.

- Exceptional interpersonal and communication skills, with the ability to engage diverse audiences.

- Entrepreneurial instincts and a healthy understanding of risk balanced with ambition using sound judgement.

Styles & behaviours

- High ethical standards and commitment to upholding the charity’s values, as well as a passion for advocating on behalf of individuals with, or at risk of, sight loss.

- Collaborative, highly inclusive, fostering trust and valuing difference perspectives.

- Solution-focused, with an ability to see the big picture and be pragmatic.

TERMS OF APPOINTMENT

Remuneration 

This role is not accompanied by any financial remuneration, although reasonable expenses may be claimed.

Time commitment

While the exact time commitment may vary based on the charity’s needs and priorities, we anticipate the following general expectations:

- A minimum of four Board meetings per year

- A minimum of four subcommittee meetings per year

- Preparation for meetings, review of materials, and other trustee engagement as appropriate.

- Annual strategy day with full Board and executive team.

- Meetings with members of the executive leadership team as appropriate.

- Representing the charity at high profile events, functions and public engagements to enhance its reputation and partnerships.

Location

At present Board meetings are held in central London. Subcommittee meetings are held remotely.

HOW TO APPLY

If you have questions about the role and would find it helpful to have an informal conversation, please contact us at our trustee recruitment inbox and we will be happy to arrange a call.

To make an application, please send your CV and a supporting statement (max two pages) to our trustee recruitment inbox outlining your motivation for applying and how you meet the attributes outlined in the personal specification.

We hope you will consider making an application. Together, we can achieve extraordinary things.

We are seeking a dedicated and customer-focused Customer Service Officer to join our team. In this role, you will be the first point of contact for customers, providing helpful information, answering questions, and resolving issues in a professional and timely manner.

Key Responsibilities:

• Handle customer inquiries via phone, email, chat, or in person.

• Provide accurate information regarding products, services, and policies.

• Resolve customer complaints or issues efficiently and professionally.

• Record customer interactions and maintain detailed records in the CRM system.

• Follow up with customers to ensure their issues are resolved to satisfaction.

• Escalate complex problems to the appropriate departments.

• Assist with order processing, billing, refunds, and exchanges as needed.

• Maintain a high level of product knowledge to provide accurate support.

• Meet individual and team performance targets, including response times and customer satisfaction scores.

Requirements:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in a customer service role.

• Excellent communication and interpersonal skills.

• Strong problem-solving and conflict-resolution abilities.

• Proficient in using computers and customer service software (e.g., CRM systems).

• Ability to work well under pressure and manage multiple tasks.

• Strong attention to detail and organizational skills.

• Patience and a positive, empathetic attitude toward customers.

Staffordshire Wildlife Trading Ltd is seeking a:

Non-Executive Director

We are looking for a Non-Executive Director to join our Trading Board at an exciting time of growth and ambition.

A fully owned, yet independent company of The Staffordshire Wildlife Trust, the trading company manages and oversees the development of commercial enterprises for the Trust. This currently includes a café at The Wolseley Centre, charity shops in Leek, Penkridge and Codsall and a retail shop in the Wolseley Centre.

Whilst no previous experience of acting as a director is necessary, we are keen to talk to applicants with senior experience or knowledge in the Commercial / Retail / Business sectors.

The role of our directors is varied and stimulating and covers both overseeing operational activity within the trading company and contributing to the forward strategic development of the trading organisation. You will be bringing your expertise, experience and passion to help lead the company into the next phase of its development.

Director Tenure: 4 year term – maximum 3 terms

Regularity: Normally 4 Board Meetings per year at 1.30 pm on a Monday

Location: The Wolseley Centre, Wolseley Bridge, Stafford, ST17 0WT 

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Staffordshire Wildlife Trust, the leading local charity in Staffordshire, is dedicated to the conservation of nature and connecting people with their local wildlife

By contributing to the success of the trading company you will be helping us to protect and enhance the wildlife and wild places of Staffordshire and promote understanding, enjoyment and involvement in the natural world

We are welcoming. One of the core values of Staffordshire Wildlife Trust is that we nurture a culture of equality, inclusivity and diversity.

We are welcoming to those underrepresented in our communities and we strive to listen, learn and share from each other.

Staffordshire Wildlife Trust is committed to keeping children and young people safe, you can see our policy by visiting our website.

Safeguarding and protecting our visitors, customers, members, staff and volunteers is the responsibility of every trustee, director, employee, and volunteer at Staffordshire Wildlife Trust and Staffordshire Trading Company.

For more information and to request an application pack visit our website.

Closing Date: 9am Monday 6th October 2025

Interviews:    First interviews TBC

We are seeking a highly organized and detail-oriented Administrative Assistant to support our team with a variety of administrative and clerical tasks. The ideal candidate will be efficient, resourceful, and capable of working both independently and collaboratively in a fast-paced environment.

Key Responsibilities:

• Answer and direct phone calls, emails, and other forms of correspondence.

• Organize and schedule appointments, meetings, and travel arrangements.

• Prepare and edit documents such as reports, memos, letters, and presentations.

• Maintain filing systems, both electronic and physical.

• Assist in the preparation of regularly scheduled reports.

• Order office supplies and maintain inventory.

• Provide general support to visitors and act as the first point of contact.

• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.

• Perform data entry and manage database systems.

• Handle confidential information with discretion.

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree preferred.

• Proven experience as an administrative assistant, office assistant, or similar role.

• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).

• Strong written and verbal communication skills.

• Excellent time management skills and ability to multitask and prioritize work.

• Attention to detail and problem-solving skills.

• Ability to work independently with minimal supervision.

This is an exciting time to join the Foundation as we seek to influence the growth ambitions central to the government’s housing and communities agenda. We are a small but ambitious organisation, and have made significant positive impacts in communities, industry and among decisionmakers in the five years since our inception. Now, we have launched our new five-year strategy that sets out our ambitious vision for scaling our reach and impact. We are looking for a candidate with a shared commitment to enhancing quality of life, health and wellbeing through the creation of better places. 

You will benefit from taking a lead role in an increasingly influential organisation with a committed Board to carry forward innovative work that stretches from research to consultancy and advocacy. You will have a strong grasp of the built environment sector and a good network of key stakeholders, building on the good work of our previous chairs, Sadie Morgan OBE and Jonny Anstead of the developer TOWN. You will provide strategic leadership, and ideally be able to support us in our fundraising efforts. You will be vital to shaping our strategy, and raising our profile to drive forward our mission for change across the UK. If this opportunity excites you, then join us as we embark upon our next five years of making real impact.

The Chair: We are seeking an enthusiastic, strategic and committed Chair to lead our Board of trustees. The incoming chair will have an opportunity to revisit current governance arrangements and make decisions on such things as a ViceChair. The role will require approximately one day a month of time input. Alongside attending Board meetings every quarter, you will meet with the sub-committee and working group leads and from time-to-time and attend sub-committee meetings. You will also meet monthly with our Director to ensure a close working relationship. This position is unpaid. All reasonable expenses will be reimbursed.
The application deadline is Friday 12 September at 5 p.m.
You can find all the details and the application pack on our website: https://lnkd.in/dtcPu8DA 

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. These events will be based in and around the Merseyside/Liverpool area.

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

A bit about this role

As a charity we can continue to help cats and kittens in need thanks to the donations we receive at fundraising events from generous members of the public. Our fundraising event helpers have the exciting and varied role of helping at local fundraising events - such as cakes sales, barn dances, quiz nights – and everything in between!
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be

• help set up and/or man stalls at events
• help on collection days like supermarket collections events or street collections
• help at fundraising events such as quiz nights, cake sales and dances
• promoting a professional image of Cats Protection at events

Time expectation

This role is really flexible! You could choose to volunteer at one event for a couple of hours or attend multiple fundraising events. The events are based around the Warrington area including, but not limited to, Winwick, Lymm, Newton-Le-Willows and at the Centre itself. 

We’ll keep you up to date with upcoming local events where volunteers are needed. You’ll then be able to choose which events you’d like to volunteer at and how many hours you’d like to give. However much time you can give, your contribution will help raise much needed funds to continue the work of Cats Protection.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Volunteers are at the heart of everything we do. The King’s Trust couldn’t function without the support of thousands of volunteers across the UK, who are able to offer a vital network to young people facing significant barriers to jobs, education or training. 

Our Programme Delivery Volunteers work directly with groups of young people to help build and maintain their confidence, skills, motivation, and wellbeing. You might be helping Trust colleagues in the areas of planning, delivery or facilitation of group sessions and activities, bringing your expertise to enhance the experience for our young people. 

Volunteering will normally take place at a King’s Trust delivery centres in both Southampton and Portsmouth. 

By volunteering with Programme Delivery you will be directly impacting young people who will benefit from your knowledge and expertise. 

In return for your valuable time, we provide the benefits of being part of a dedicated community of colleagues and volunteers, the satisfaction of directly impacting our success, and the undoubted personal development and pleasure that comes from working for the cause of, or directly with, children and young people, the majority of whom face significant barriers and have significant challenges to overcome. 

Being a trustee of an arts charity means helping to shape its future — bringing your skills, experience and ideas to support our work and champion our impact.

At Storyhouse, this means making sure we stay creative, inclusive and sustainable, so we can keep inspiring people, connecting communities, and opening our doors to everyone.

As a registered charity and company limited by guarantee, our Trustees are also directors of the company, with legal responsibilities for our governance and finances. The role is voluntary, but the difference you make will be lasting – for Storyhouse and for the communities we serve.

What’s involved:

- Board meetings – four per year

- Committees – the option to join at least one, to focus on specific areas

- Working groups - sometimes short-term ‘task and finish’ or working groups for particular projects

- Preparation - reading papers in advance and contributing actively to discussions

- Ambassadorship - staying connected with our work between meetings, championing Storyhouse in your own networks. Most of the year the rhythm of meetings is regular, but during extraordinary moments — like a leadership change or major challenge — Trustees may be asked to give a little more time and support.

We’re recruiting new voluntary trustees to join us in our 50th anniversary year and help safeguard SAVE’s mission to protect historic buildings. Our trustees guide and support our work, ensuring we can continue to champion repair and reuse.

SAVE is a national charity which campaigns for the retention and reuse of historic buildings. Founded in 1975, some of our most notable campaigns include those for Smithfield Market, Wentworth Woodhouse, and the flagship Marks and Spencer store on Oxford Street. Our campaigns frequently bring together local groups, the media, architects and engineers to give buildings a second chance. We also run a Buildings at Risk register and host regular events promoting the protection and enjoyment of the historic environment. It is an exciting and busy time to join us, in the middle of a range of special events and activities to mark our 50th year; we are hosting events up and down the country, and our Buildings at Risk register was recently made free to access for everyone.

We’re looking for people who can:

• Offer their professional experience, knowledge and skills to further our mission
• Advocate for and promote SAVE’s work within their networks
• Commit to a three-year appointment term, with the possibility of extension

We’d particularly welcome applications from people with skills in:

• Campaigning and press
• Marketing
• Legal expertise
• Strategic planning and creative thinking

Previous trustee experience is not required. We are particularly interested in receiving applications from people whose identities and experiences are underrepresented in the heritage sector.

Please see the application pack for full details and how to apply.

The closing date for applications is Friday 3rd October. Interviews will take place in the week commencing 27th October.

We are looking for a Wordpress Savant who can overhaul our website and help add some personality into our comms. We are a warm and friendly service that is here for all women in Greenwich who need us, and we want that reflected as soon as you land on our webpage.

There is an added challenge that we must provide absolute anonymity to the women we support, so it is rare that we have pictures and videos that we can use to show who we are and what we do. If you have some bright ideas about other ways our website can reflect our ethos, we'd love to hear from you.

We would also highly value someone with SEO knowledge who can ensure that our website is easily accessible for anyone searching for help in the area.

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).

About the project: 

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool.

More than 130,000 people live with multiple sclerosis (MS) in the UK. Every one of them shares the uncertainty of life with MS.

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heartbreaking. Having somebody who has local knowledge and can signpost to information and services can provide vital support to people at the start of their MS journey.

About the role:

Do you have good organisational and communication skills?

We are looking for a volunteer who could help with supporting people with MS at the support desk. Please see the Role Description for more details about the tasks you may be involved in.

Time and Commitment

This role will take place at the Walton Centre Hospital.

We are looking for volunteers who can offer two or three hours a week, where you would attend the hospital help desk.

There will also be quarterly volunteer support sessions you will be asked to attend.

Training and support:

You’ll receive role-specific training and support from the MS Support Team and the Regional Development Officer.

About the project: 

People are most likely to find out they have MS in their thirties, forties and fifties; news that can be worrying and heart-breaking. Having somebody with local knowledge and can signpost to information and services can support people at the start of their MS journey.

The Helpdesk Project is a unique initiative where trained volunteers offer information on local services and peer support to people attending MS clinics at the Walton Centre in Liverpool. 

About the role: 

We are looking for Administration volunteers who can offer assistance to the Lead Support Volunteer to coordinate the running of the service by sending out information and rotas and taking meeting minutes. Please see the Role Description for examples of activities you may be involved in. 

Time and Commitment: 

One/two hours a week, which can be carried out at home 

Training:

You’ll receive role-specific training and support from the Lead Support Volunteer and the Regional Development Officer. There will also be quarterly volunteer support sessions you will be asked to attend.