Volunteer lead jobs

About Us

The City of London Corporation manages 11,000 acres of land in and around London, welcoming millions of visitors annually.  The North London Open Spaces (NLOS) section oversees c. 1,000 acres of that portfolio and includes some of the UK's most iconic urban greenspaces, including:

• Hampstead Heath (including Golders Hill Park, Parliament Hill Fields, and Heath Extension)
• Highgate Wood
• Queen’s Park
• West Ham Park

These beloved green spaces boast spectacular landscapes and vistas, ancient woodland, diverse wildlife, world class sporting and athletics facilities, and heritage assets.  We work closely with local communities and stakeholders to preserve and enhance these natural assets, helping to make London one of the most liveable large cities in the world.

About the Role

This is a rare opportunity to take a senior leadership role at North London Open Spaces, and directly contribute to and make a meaningful impact in the conservation and protection of these cherished green spaces. 

As a member of the senior management team, the successful candidate will serve as the primary subject matter expert at NLOS for nature conservation, conceiving and leading on initiatives, advising colleagues, and working collaboratively both internally and externally.  They will have responsibility for overseeing the day-to-day management of most of Hampstead Heath and all of Highgate Wood, and will also oversee a number of services that function across and support the four open spaces (eg, arboriculture and tree management, waste and recycling, conservation, and ecology).  

For the better performance of their duties, the Head of Conservation will be required to reside in accommodation that is provided on site and will be scheduled onto an on-call and duty manager rota with other colleagues.

Key Responsibilities

• Serve as the primary subject matter expert for nature conservation at Hampstead Heath, Highgate Wood, Queen’s Park, and West Ham Park
• Oversee the day-to-day management of Highgate Wood and most of Hampstead Heath
• Oversee arboriculture / tree management, waste management, conservation, habitat creation/restoration and management, wildlife management, water body management, and climate change adaptation across North London Open Spaces
• Lead and motivate a team of 25-30 multi-skilled professionals committed to the conservation of these four sites
• Ensure compliance with all applicable legislation, including environmental protection, climate change, nature recovery, wildlife protection, flood risk management, and health and safety.

About You

We are looking for a high-energy and innovative leader with a strong background in nature conservation, open space management, and team leadership. 

The successful candidate will bring:

• Demonstrable experience in managing complex public open spaces.
• Comprehensive experience developing and delivering biodiversity and land management programmes and projects in a range of habitats, ideally within an urban setting.

• Significant experience managing complex conservation work and projects across varied landscapes
• Significant knowledge of biodiversity and wildlife management, including land and water management.

• Strong experience managing a diverse team of professionals in an operational environment. 

• Experience of implementing legislation and policy relevant to biodiversity conservation, planning guidance, and site designation for wildlife conservation and species status designations.
• A highly creative, entrepreneurial and ‘can do’ approach to problem solving, with the ability to remain resilient in the face of challenges. 
• Strong quantitative skills and comfort interrogating and analysing data and budgets.

Why Join Us?

• Opportunity to join a prestigious organisation that protects some of London’s most treasured landscapes.
• Lead through a high-impact role with the opportunity to shape the future of these iconic spaces.
• Work within a supportive and collaborative team that is committed to conservation and community engagement.
• Work across multiple iconic sites.
• Competitive salary and benefits package.
  

How to Apply

If you are excited about the opportunity to play a pivotal role in preserving and enhancing London’s most cherished green spaces, we’d love to hear from you.

Provisional Interview dates: W/C 6th October & 13th October 2025

Closing date: 12 Noon on Monday 22nd September 2025

To apply please click the Apply button.

The City of London Corporation is committed to Equal Opportunities and welcomes applications from all sections of the community. 

We reserve the right to close the advert earlier should we receive a high number of applications. 

Because our roles are so varied, we don’t have a ‘one size fits all’ policy for workplace attendance. How many days a week you’ll be required to attend your workplace will depend on the requirements of your role. It’s important that you understand the requirements before applying to ensure you are able to meet them. We are committed to considering requests to work flexibly and job share. Requests will be considered by the recruiting manager in line with our policies and business needs. 

For more information on our categories for workplace attendance, please view our guide.

We will be reviewing this policy and approach at regular intervals to ensure we’re meeting our attendance needs. 

We are looking for an autonomous, inspiring, confident and organised leader. A transformer, capable of leading change and of developing services systematically and robustly. Someone who is inspired by the work we are doing now, and the opportunity to continue to lead growth and development. 

Joining at an exciting time as we prepare a three-year strategy, you will have experience of charity sector, be able to evidence service leadership, change management, service design / transformation. You will have a strong understanding of governance, quality and safety in service design, as well as lived experience impact.

You will have had experience of working in or alongside the NHS. You will be an empowering leader, supportive and coaching in style, bringing people with you through development and change work.

You will be collaborative in your approach and credible in your leadership. You will have worked with other senior leaders and be comfortable presenting to boards and to a wide range of internal and external stakeholders. 

Please refer to the attached recruitment pack for the full Job Specification.

Please upload your CV and supporting cover letter, outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post and how you meet the criteria.

Closing date: Midnight Sunday 21st September 2025 

First stage virtual interviews: Monday 29th September 2025 

Second stage in-person interviews: Wednesday 15th October 2025 

As Head of Regular Giving, you’ll take the lead on one of the largest – and most exciting – mass fundraising programmes in UK Higher Education.

Regular Giving at Manchester includes a range of channels and audiences: from fundraisers taking part in challenge events to donors supporting our major appeals with single or regular gifts. Our programme raises more than £1 million every year – with clear opportunity to grow this further by engaging new audiences and building targeted journeys for key segments.

As our new Head of Regular Giving, you’ll have the career-defining opportunity to lead our successful programme into the public phase of our University’s first fundraising and volunteering campaign. You’ll take the lead on planning and delivering a programme of acquisition and retention activity, combining mail, phone, digital, community and relationship fundraising to engage alumni, staff, students and friends of the University, and inspire them to take action.

As our subject matter expert for Regular Giving, you’ll collaborate with colleagues across the Division and beyond to identify opportunities to support the University’s strategic goals. You’ll provide coaching, mentoring and leadership to your direct reports, collaborate with key colleagues across regular giving, leadership giving and legacies to shape ambitious ideas and act as a visible and proactive leader across the wider team.

With excitement and momentum around Regular Giving, a supportive leadership team, and an inspiring case for support, this is a rare opportunity for an exceptional Regular Giving leader to take their career to the next level.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more on our website.

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CV’s submitted by a recruitment agency will be considered a gift.

For general enquiries or enquiries about the vacancy, shortlisting and interviews, please click the apply button for contact details.

We are looking for that special person with drive, empathy and business acument to support Circle an already proven and successful youth employment charity to the next level. Our model achieves very high outcomes as we take small cohorts and listen to what our young people want. We have partnerships with many large corporates who understand how we are differant from most charities.

Community Fundraising Officer

• Want to make a difference?
• Love meeting new people?
• Able to influence and inspire?
• Got something different to bring to our table?

Community Fundraising isn’t your average desk job. You’ll be supporting some truly inspirational people and making a real difference to our local community.

Building great relationships within our local area, our Community Fundraising Officer will guide and encourage members of the public, staff and volunteers who choose to support us. You’ll plan campaigns that delight and inspire and lead a team of volunteers to increase our reach to both raise awareness of our mission and increase income to fund our care.

If you’re reading this, and think it’s right up your street, then now is the time to act. Apply now and join the team making amazing things happen every day.

ellenor is a hospice charity in Gravesend providing palliative and end-of- life care within the local community. At ellenor, we value inclusivity and focus on providing high-quality services with compassion and care.

We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more.

Key Responsibilities of the role include:

• Motivate and inspire our local community to fundraise in aid of ellenor
• Build long lasting sustainable relationships
• Develop and deliver Community Fundraising campaigns like Christmas Tree Recycling
• Run our Glorious Gardens programme

Essential requirements of the role include:

• Experience of Relationship Management or Customer Services
• Excellent IT skills with proficiency in Microsoft Office
• Full UK drivers Licence and access to the use of a vehicle

This post is subject to Standard DBS clearance.

UK Immigration:

ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future.

Application deadline: 17 September 2025

Interviews will be conducted on 23 September 2025

Citizens Advice Hammersmith and Fulham (CAHF) is a busy, dynamic award winning Service. We deliver a variety of projects via face to face and digital media.  

Since 2012 we have delivered a volunteer led community library service at Avonmore library.  In April 2024 we embarked on running a second community focused library at Askew Road. To support CAHF community library delivery at both libraries, we introduced the role of Community Library Coordinator.  

Purpose of the Role:

In addition to traditional library duties—such as managing stock inventory and delivering storytime sessions for under-5s—the Community Library Coordinator plays a key role in positioning the library as a vibrant hub within the local area. The library offers a diverse programme of activities for users of all ages throughout the week. Working collaboratively with colleagues, the Coordinator will oversee and help develop engaging library events, while also supporting the dedicated volunteers who contribute to the successful delivery of our community-focused services.

About You:

You will have strong interpersonal and communication skills, along with enthusiasm for working in the library sector. You should be confident in promoting the library service and delivering excellent customer service to a diverse range of users. While previous library experience is desirable, it is not essential.

The roles require:

• A good level of community awareness, with experience of working with diverse communities
• Excellent customer care skills
• An interest in literacy and reading
• The ability to recruit, induct, and support library volunteers in service delivery
• Confidence in providing digital support to library users
• The ability to oversee the library events calendar and work with both new and existing partners to develop additional community-focused activities
• The ability to adapt and respond to complex, ever-changing environments, taking opportunities to improve the way things are done

No two days are the same, so a positive and flexible attitude is essential. The role includes working on a rota Saturday basis, and evening shift up 7pm each week.

For job pack click on the Apply button to visit our website.

Closing Date: Midnight Sunday 7th September 2025

Interview and Test: Thursday 11th September 2025

We reserve the right to close applications early if suitable candidates are found, so we encourage early submission.

Closing date: 5th September 2025

Ref 7135

When you join Save the Children UK as a Store Manager in Wandsworth, you'll be at the heart of a vibrant, high-energy community – leading an exceptional team of volunteers and bringing the magic of charity retail back to the high street. This is your opportunity to channel your people skills, leadership, and creativity to help deliver lasting change for millions of children around the world – including those hardest to reach.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. 

About the Role 

This exciting opportunity is based at one of our Mary's Living & Giving shops in Wandsworth, South London – a neighbourhood known for its vibrancy, creativity, and strong sense of community.

This bright and colourful shop is busy all week and thrives especially during weekends, thanks to its high footfall and strong local support. You'll work alongside a diverse and committed team of 40 volunteers, leading them to achieve retail excellence while driving the shop's mission forward.

As a Store Manager, you will:

• Lead and inspire a high-performing volunteer team
• Build local connections and partnerships
• Deliver commercial success and hit income targets
• Recruit and train new volunteers
• Ensure the shop is always welcoming, engaging and community-focused 

About You

You are someone who thrives in a busy, customer-facing environment and leads with positivity and purpose. You understand the value of community and the impact of retail done differently.

You'll bring:

• Experience leading and motivating a team, ideally in a retail or hospitality setting
• A steady, solution-focused mindset, even when under pressure
• The ability to create an inclusive and engaging experience for volunteers and customers
• A passion for sustainable fashion, ethical retail, and making a real difference

To learn more about the position, please review the How Our Shops Operate and Job Description in the attached Documents.

Ways of Working: This role will be based on-site in the Wandsworth (London) shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.

Our benefits package is extensive and generous, including:

• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan.

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

Senior Youth Worker

Salary: £28,000–£32,000
Contract: Full-time, permanent

Closing Date: 8 September, midnight

Could you lead and inspire youth work across Wallingford and Didcot?

We’re looking for an experienced and dynamic youth worker to take a lead role in delivering and developing our youth provision in both towns. You’ll lead our youth provision in Wallingford, which includes open-access youth clubs, detached, an LGBTQ+ youth group and holiday activities. You’ll also deliver youth work in Didcot and support our wider team. You’ll supervise and develop volunteers, champion youth voice, and ensure our provision responds to young people’s ever-changing needs.

Key responsibilities include:

• Leading and developing the community youth provision in Wallingford
• Building meaningful, trusted relationships with under-served young people to support their personal and social development
• Delivering youth work sessions in Wallingford and Didcot across open-access, detached, outreach and mentoring provision
• Supervising and supporting volunteers
• Promoting youth voice and participation across all provision
• Acting as Designated Safeguarding Lead when required
• Ensuring delivery meets safeguarding and organisational standards

We’re looking for someone who:

• Shares our values and wants to see under-served young people thrive
• Builds trust and rapport quickly with young people, colleagues and partners
• Has experience delivering youth work in different settings
• Stays calm and positive when challenges arise
• Can lead projects and support volunteers with confidence
• Is organised, self-motivated and good at juggling priorities
• Brings safeguarding knowledge and is committed to safe practice
• Holds a full driving licence and can work evenings

Much of our delivery happens outside school hours, with some sessions running later into the evening. We expect the Senior Youth Worker to work at least three evenings per week, but beyond that we’re happy to be flexible. We’re open to job shares, condensed hours or other creative arrangements if it helps the right person take on the role.

TRAIN is committed to building a diverse and inclusive team and we actively encourage applications from people of all backgrounds, including those underrepresented in the youth work sector. We welcome diversity in age, ethnicity, faith, disability, sexual orientation, gender identity and lived experience. If there are any adjustments we can make to support your application or interview process, please let us know.

Find out more and apply – read the full recruitment pack available on our website.

About Us

Reading Community Learning Centre (RCLC) is a vibrant and inclusive charity supporting migrant, refugee, and asylum-seeking, ethnic minority women in Reading. We provide a safe and welcoming space for learning, advocacy, and community building — empowering women to thrive and fostering social equality.

The Role

We’re looking for a passionate and experienced Centre Manager to lead the day-to-day operations of our Centre. This is a rewarding opportunity for a motivated woman with a strong background in community work, education, or charity management who is ready to make a meaningful impact.

Working closely with the CEO, the Centre Manager will help shape the delivery of our programmes, ensure smooth operations, and lead a team of volunteers and manage staff in the absence of the CEO.

Key Responsibilities

• Oversee the safe and inclusive daily operations of the Centre
• Support strategic planning and policy implementation
• Manage facilities and ensure health & safety compliance
• Coordinate learning programmes, outreach events, and community activities
• Maintain admin systems and contribute to financial oversight
• Build and manage external partnerships
• Recruit, train, and support volunteers

What We’re Looking For

• Proven experience in centre/office/facilities/charity administration
• Knowledge of safeguarding, equality, data protection, and Prevent duties
• Strong communication and organisational skills
• Experience managing teams in educational or community settings
• A deep commitment to empowering women and marginalised groups

What We Offer

• Annual Salary of £21,000–£22,800 (based on 0.6 FTE)
• 28 days full time equivalent annual leave (17 days if working 21 hours per week)
• Pension scheme via The People’s Pension
• Flexible working (some work-from-home)

A supportive, purpose-driven environment

Are you passionate about the Church’s role at the heart of community life? Do you have the drive to support parishes in living out their faith through social action and local engagement?

The Diocese of Rochester is seeking a Community Engagement and Social Action Adviser to join our dynamic team supporting parishes as they respond to the needs of their communities. You’ll work to equip churches to live out the third and fourth Marks of Mission—responding to human need and transforming unjust structures—enabling local Christian communities to show God’s love in action.

About the Role

Reporting to the Lead Community Engagement and Social Action (CESA) Adviser, you’ll play a key part in helping churches understand their local contexts and develop impactful responses to social needs. You’ll support parishes in accessing data, funding opportunities, and partnerships, while also helping grow volunteer-led community initiatives across the Diocese.

Your key responsibilities will include;

· Planning and supporting the delivery of diocesan community engagement and social action initiatives

· Taking the lead on key social issues affecting local communities

· Offering advice and signposting on funding, partnerships, and best practice

· Developing and analysing local demographic data to inform parish strategy

· Coordinating and expanding community networks across the Diocese

· Encouraging and equipping parish volunteers and community hubs

· Building strong relationships with parishes and external partner organisations

· Acting as a bridge between local churches and wider community stakeholders

You will be a visible and supportive presence across the Diocese—helping churches to connect deeply with their communities and respond with creativity, compassion, and confidence.

About You

We’re looking for someone who is:

· A disciple of Jesus with a deep commitment to faith in action and social justice

· Experienced in community engagement, social action or voluntary sector work

· A skilled communicator who is approachable, encouraging, and adaptable

· A natural networker who can build strong partnerships across sectors

· Organised and detail-oriented, with the ability to manage multiple projects

· Experienced in project coordination and working with volunteers

· Comfortable analysing and presenting data to support local planning

· Confident using Microsoft Office and digital communication tools

Desirable: Bid-writing experience, and familiarity with Church of England parish structures and contexts.

There is an Occupational Requirement (OR) for the postholder to be a communicant member of the Church of England (or a Church in communion with it, or a member Church of Churches Together in England, Council of Churches for Britain and Ireland, or the Evangelical Alliance).

This role is based at our Diocesan Office in Rochester and offers hybrid working arrangements. Travel across the Diocese including some evenings and weekends.

What we can offer:

· Flexible working, hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance Programme and counselling service

The Diocese is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes.

We are committed to achieving diversity throughout our Diocese by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help us create a culture of inclusion and belonging.

Energy Efficient Project Coordinator

Part‑time | Closing Date: 12.00pm Wednesday 10th September 2025

• Leicestershire (Remote/Home-based)
• £28,000 per year (pro rata)
• Part‑time 1.5 days a week
• Contract or Self Employed
• Fixed term until May 2027
• Reporting to Executive Director

About the Role

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. With an emphasis on energy efficiency, you will support community groups and volunteers to develop and deliver community energy projects in their own neighbourhoods. You’ll play a key role in building knowledge, confidence and capacity within communities, and supporting them to take forward practical projects that save energy, cut bills, and contribute to tackling the climate crisis.

How to apply

Email a CV and covering letter outlining your relevant skills and experience by clicking apply now. Alternatively, send a short video (max 3 minutes) outlining your relevant skills and experience.

If an alternative format for providing this information would be more accessible to you, please get in touch and we can discuss potential options.

Interview

All successfully shortlisted candidates will be invited to interview.

Closing date for applications: 12.00pm Wednesday 10th September 2025

Interviews: 17th September 2025

Faithworks is seeking an inspiring leader to oversee Poole Lifecentre - a vibrant hub centred on a busy foodbank and a range of essential services for individuals and families in crisis. Alongside food staples, fresh fruit/veg and cooking packs, the Lifecentre provides help with housing, debt, isolation, lone parenting and more. Working in-house and with partners, it delivers both urgent practical help and longer-term “walk-alongside” support that enables people to rebuild stability and hope.

About the role
You will lead the centre’s staff, volunteers, and partner network, ensuring the delivery of practical help, relational support, and spiritual encouragement in a safe, welcoming environment. You’ll champion our values - Welcoming, Alongside, Trusted, Practical, and Empowering - while building strong partnerships with local churches, agencies, and supporters.

What you’ll be doing:

• Overseeing day-to-day operations across the main site and satellites.

• Recruiting, equipping, and encouraging a thriving volunteer team.

• Building partnerships with churches, statutory agencies, and community groups.

• Developing services that respond to local needs - e.g. debt advice, community meals, lone-parent support.

• Promoting the Lifecentre so it’s seen as a trusted place to receive and give support.

• Ensuring the highest standards in safeguarding, health & safety, and professionalism.

We’re looking for someone who:

• Is a practising Christian, ready to share the hope of Christ with gentleness and respect (occupational requirement under Equality Act 2010).

• Has proven leadership experience in community or charity settings.

• Relates easily to people in crisis and can inspire and unite teams from diverse backgrounds.

• Is highly organised, emotionally intelligent, and able to juggle priorities with grace.

• Can work flexibly, occasionally including evenings or weekends.

Why join us?   

This is a chance to shape a well-respected, growing service that’s transforming lives in Poole. You’ll be part of a supportive, faith-driven charity committed to generosity, integrity, and grace - both in how we serve our guests and how we work together.

Frazzled is a small mental health and wellbeing charity founded by Ruby Wax OBE based on the power of emotional openness. Our free, volunteer-led meetings run online every single day of the year, offering people a chance to share, listen and feel heard in a supportive community.

We're looking for a confident and positive self starter with a high level of emotional intelligence, attention to detail and excellent communication skills to be our new Project Support and Administrative Officer.

 You will play a vital role in coordinating our schedule of peer-support meetings, managing our busy inboxes, supporting our volunteers and ensuring our internal systems and processes are well organised and working smoothly. You will work closely with our Co-Heads of Training and Programmes to plan and manage service delivery, support the recruitment, wellbeing, training and development of volunteers, as well as provide day-to-day running of our services. Supporting the Chief Executive and Head of Fundraising, you will contribute to Frazzled’s fundraising and development by providing administrative support and helping to organise events, meetings and reports.

Frazzled runs meetings throughout the day, from early in the morning until late in the evening seven days a week. The Project Support and Administrative Officer will be responsible for scheduling meetings and supporting our Facilitators with issues when they arise.
Please note that there will be some evening and weekend work expected when emergency tech or meeting issues arise.

Key responsibilities
 

Core Programme:

• Manage the delivery of all Frazzled meetings by being the main point of contact for day-to-day queries, managing the day to day running of core programmes, ensuring documents, schedules, records and systems are all up to date, and being on call to deal with any issues that arise.

• Respond to all public enquiries in a helpful and efficient manner

• Manage the Frazzled meeting schedule by arranging our meetings with volunteers and uploading them onto our booking website

• Design all pre- and post- volunteer meeting polls and ensure these are completed

• Host Ruby Wax public meetings with Ruby on Zoom
   

Volunteer Support:

• Support the Heads of Training and Programmes in the recruitment, support and training of volunteers

• Be confident in having constructive conversations via Zoom, phone and email with our stakeholders and volunteer network

• Ensure all volunteer records, DBS and training tracking is maintained and updated, and arranging training meetings

• Assess feedback forms from volunteers that may highlight problems or risks within meetings and manage these accordingly

• Support all volunteers in case of distress, queries, updates, problem solving alongside the Heads Training and Programmes

• Support and minute monthly volunteer meetings

• Write a monthly volunteer newsletter

Data and internal operations

• Manage and oversee all data collection from the core programme meetings, including analysis and presentation of results to staff, volunteers and trustees.

• Build and maintain relationships with prospective and existing partners

• Support CEO and Head of Fundraising with funding applications and relevant administration tasks

• Maintain office systems and the central filing system

• Support the smooth running of quarterly trustee meetings, including preparing papers and reports

• Assist colleagues whenever necessary.

Shared Responsibilities with wider team

• Design and rollout ongoing participant feedback surveys, evaluate survey data and present conclusions/proposals for next steps to internal stakeholders.

• Manage continuous improvement projects to support the organisation and your own development 

• Help with the development and implementation of the Frazzled strategy.

• Assist in the production of the Annual Report of the charity and other publications and publicity material.

• Represent the organisation at external meetings where appropriate.

PERSON SPECIFICATION

Essential

• Excellent written and verbal communication skills, with an ability to engage confidently and compassionately with a range of people

• Outstanding organisational skills, attention to detail and the ability to manage multiple priorities and deadlines

• A collaborative team player with a positive, creative and flexible approach to problem-solving

• A proactive self-starter who can oversee projects from start to finish

• Strong IT skills and confident using a range of online systems (e.g. Zoom, Google G-Suite, Canva, databases, online scheduling systems)

• Confident in collecting, analysing and reporting data

• Discretion and compassion when handling sensitive information

• Willingness to work flexibly across the week, including some evenings and weekends when required

• An understanding of and compassion for the challenges faced by people feeling frazzled

Desirable

• Experience working in the charity or mental health and wellbeing sector

• Experience of working with or coordinating volunteers

Position: Third Party Events Lead - Maternity cover
Location: Office-based from one of our national offices (London, Cardiff, Belfast, or Edinburgh) with flexibility to work remotely
Hours: Full-time (35 hours a week)
Contract: up to 12 months fixed term
Salary: £40,630* per annum plus excellent benefits
Salary Band and Job Family: Band 3, Charity
Directorate: Engagement and Income Generation

*you’ll start at our entry point salary of £40,630 per annum, increasing to £43,170 after 6 months service and satisfactory performance and to £45,709 after a further 6 months.

About Us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About This Job

Please note this fixed term contract for up to 12 months.

The Third Party Events Lead is a key role in the development of our growing fundraising events programme. The role provides strategic and operational leadership to the Third Party Events team, making sure they’re enabled to deliver our annual portfolio of MS Society events across the UK.

In this role you’ll be responsible for ensuring our portfolio of events are delivered to a high standard, on time and on budget, as well as being a key part of our Community, Events &Retail Fundraising leadership team.

Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.

Closing date for applications: 9:00 on Wednesday 10th September 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.