Volunteer lead volunteer roles in lisbon, lisbon

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Overview

Children with Voices, a dynamic children's charity based in Hackney, London, is seeking a dedicated and experienced Operations Manager to join our team. This pivotal role involves overseeing day-to-day operations, developing and optimising processes and systems, and supporting digital transformation initiatives to enhance organisational efficiency. The Operations Manager will work closely with the CEO, staff, and volunteers to facilitate smooth operations, modernise workflows, and drive the growth of the charity.

Responsibilities

Operations and Coordination

Coordinate day-to-day operations to ensure the smooth functioning of the organisation.

Provide guidance, support, and feedback to staff and volunteers to maximise their effectiveness.

Act as a liaison between different departments to facilitate effective communication and collaboration.

Process and Systems Development

Create and refine processes and systems to improve efficiency, using digital tools where appropriate.

Lead the implementation of digital transformation initiatives to modernise workflows and enhance operational effectiveness.

Monitor and assess existing systems, identifying opportunities for improvement and innovation.

Leadership and Training

Collaborate with the CEO to discuss organisational priorities, challenges, and opportunities.

Identify training needs for staff and volunteers, facilitating skill development in collaboration with the HR Manager.

Support the team in adopting new systems and technologies, providing training and guidance as needed.

Policy and Strategic Development

Contribute to the development and implementation of policies and procedures to enhance operational efficiency.

Assist in shaping strategic plans and initiatives to achieve organisational goals, with a focus on leveraging digital tools and methods.

Monitoring and Reporting

Track progress on delegated tasks to ensure timely completion.

Evaluate the impact of new processes and systems, reporting on successes and areas for improvement.

Promoting Organisational Values

Uphold and promote the values and ethos of Children with Voices in all interactions and activities.

Qualifications

Previous experience in an operational or coordination role, preferably with experience in process improvement or digital transformation.

Proficiency in using digital tools and platforms to streamline operations (e.g., project management software, cloud-based systems).

Strong organisational and time management skills.

Excellent communication and interpersonal skills.

Proactive attitude and problem-solving abilities.

Flexibility and adaptability to work in a fast-paced environment.

Commitment to the mission and values of Children with Voices.

Benefits

Opportunity to make a meaningful difference in the lives of children and young people.

Flexible hours suitable for retired individuals or those seeking part-time work.

Access to training and development opportunities, including in digital systems.

Joining a supportive and passionate team dedicated to empowering young individuals.

If you are passionate about making a difference and possess the skills and qualities outlined above, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the role.

Trustee

Be part of an organisation that envisions a fairer, more sustainable society where partnerships between business and charity unlock the potential of people and organisations to ignite lasting social impact. As some of our current Trustees come to the end of their term, we are looking to appoint up to four new Trustees to bring fresh insight and experience to our board.

Position: Trustee

Activity: Four Quarterly Trustee meetings and participation in one sub-committee

Location: meetings are online, with 2 meetings a year in person, typically in London (we welcome applications from all areas of the country)

Time Commitment: Up to two days per month, with the option of a further half day involvement in direct charity projects through the Pilotlight 360 programme

Contract: 3-year term, with potential for renewal

Closing Date: 5pm, Friday 6 June

Interview Date: 25th and 27th June

About the Role

We are a charity built on the simple but powerful idea that when people share skills across sectors, everyone benefits. We create partnerships that spark ideas, unlock potential, and deliver lasting impact - business leaders learn new perspectives; charities build their capacity; communities feel the difference.

Our Trustees are at the heart of this - offering guidance, sharing insights, and championing a culture of learning and collaboration. We are looking to recruit four trustees to join our current team of Directors. 

We’re particularly looking for skills in the following areas:

· Marketing in a Business-to-Business Context – helping us tell our story and engage with corporate partners.

· HR / People – supporting our ambitions to be a great place to work and to embed equity and wellbeing in all we do.

· Commercial Finance – contributing financial expertise as we plan and invest for sustainable impact.

· Digital / AI – bringing insight into how technology can enhance our programmes and internal capability.

About You

You believe in the power of partnerships and the value of shared learning. You’re willing to contribute your skills to a purpose-driven organisation that’s ambitious for change.

You don’t need previous board experience, we’ll provide an induction and ongoing support. What we’re really looking for is curiosity, a collaborative mind-set, and a commitment to our mission and values.

We warmly welcome applications from individuals of all backgrounds, and are especially keen to hear from people who are currently underrepresented on charity boards, including people from Black, Asian and minoritised ethnic communities, disabled people, LGBTQ+ individuals, and those with lived experience of social or economic exclusion.

About Pilotlight

Pilotlight is where business expertise meets charity ambition. We connect people across sectors to create real-world learning, stronger organisations, and greater social impact. We design and deliver bespoke programmes that bring businesses and charities together to solve challenges, unlock potential, and build skills – on both sides. We carefully match skills with ambition. We create collaborative teams of business experts and charity leaders. We guide shared learning and development through real-world, purpose-driven experiences that deliver lasting results.

In 2024, Pilotlight worked with 1,259 business participants on 162 projects, delivering support to 142 unique charities. In turn, these charities support over 11 million people. Our mission is to facilitate and promote the sharing of professional skills to promote learning and enable charities to help more people.

If you’re ready to use your skills to help others grow, and to grow yourself along the way, we would be delighted to hear from you!

Other roles you may have experience of could include: Non-Executive Director, HR Director, Finance Business Partner, Marketing Strategist, Chief People Officer, Technology Lead, Digital Transformation Manager, Equity & Inclusion Advisor, Head of Marketing, HR Director, Head of HR, Finance Director, CFO, COO, CEO, etc.

Do you enjoying talking with people and helping them based on your life experiences?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

What is knus?

knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.

What does knus mean? 'hug' in Danish.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 3+ hours per week is required. We are flexible and like to work around you.

Do you like to learn?

We provide training for all volunteers that join us. Our peer support training is CPD accredited.  20-25 hours of volunteering training is required and is self led online.

If you’re interested head over to our website and we can have a chat or apply here.

Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check.  If you've got a current Enhanced DBS on the update service, this cost will not apply.

You must be a UK resident to apply for this role.

About Children With Voices
Children With Voices is a dynamic charity focused on empowering children and young people through creative projects, advocacy, and education. Our mission is to give young voices the platform they deserve, supporting them in building confidence and fostering positive change in their communities. As we continue to grow and expand our impact, we are looking for an experienced Senior Human Resources Manager to join us in a volunteer capacity to lead and shape our HR strategies.

Role Overview
We are seeking a proactive and experienced volunteer to take on the role of Senior Human Resources Manager. This is a remote, volunteer position with the option to attend our office, located in Hackney, London, for those who prefer occasional in-person meetings. In this role, you will be responsible for developing and overseeing the HR strategy, policies, and processes that support our staff and volunteers, ensuring that Children With Voices remains a supportive and inclusive workplace.

The ideal candidate will bring substantial HR experience, excellent leadership abilities, and a genuine passion for making a positive impact on the lives of children. You will work closely with the senior management team, providing strategic HR guidance and supporting the growth of the organisation.

Key Responsibilities

1. Strategic HR Leadership

   • Develop and implement HR strategies that align with Children With Voices’ mission and values.

   • Advise the CEO and senior management team on HR-related issues, ensuring the HR function supports the organisation’s objectives.

   • Cultivate a positive, inclusive, and supportive workplace culture in line with the organisation’s ethos.

2. Recruitment and Onboarding

   • Oversee and lead the recruitment process, ensuring the organisation attracts and retains talented individuals who are passionate about our cause.

   • Manage onboarding procedures for new staff and volunteers to ensure a smooth integration into the organisation.

3. Employee Relations and Compliance

   • Provide expert advice on employee relations matters, ensuring fairness and compliance with UK employment law.

   • Offer guidance on disciplinary and grievance procedures and ensure that these processes are conducted fairly and in accordance with best practice.

   • Develop, implement, and maintain HR policies and procedures to ensure consistency and fairness across the organisation.

4. Training and Development

   • Identify opportunities for training and development that will enhance the skills of both staff and volunteers.

   • Promote continuous professional development and support leadership initiatives.

   • Ensure that staff and volunteers have access to the necessary tools and resources to succeed in their roles.

5. Wellbeing and Staff Engagement

   • Lead initiatives to promote the wellbeing and mental health of all staff and volunteers.

   • Develop and implement staff engagement programmes to foster a motivated, satisfied, and high-performing workforce.

6. HR Operations and Administration

   • Oversee the day-to-day HR administration, including maintaining accurate records, supporting payroll processing (where relevant), and ensuring that employee benefits are effectively managed.

   • Develop HR reports and provide insights to support decision-making.

   • Ensure all HR activities are managed efficiently and with the highest level of confidentiality.

Key Requirements

• Experience:

  • Proven experience in HR management, with a strong understanding of employment law and best practices.

  • Experience in managing employee relations, performance management, recruitment, and organisational development.

  • Experience working with senior teams to implement HR strategies.

• Skills:

  • Strong leadership and communication skills, with the ability to work collaboratively and provide strategic guidance.

  • High organisational skills and the ability to manage multiple priorities in a remote working environment.

  • Sound knowledge of HR software and systems for managing HR functions.

  • Ability to work independently and remotely, with occasional in-person meetings as required.

• Qualifications:

  • CIPD Level 7 or equivalent HR qualification is desirable, but not essential.

  • A commitment to continuous personal and professional development.

Why Volunteer With Us?
This is a rewarding opportunity to make a real difference to a charity that is transforming the lives of children and young people. As Head of HR, you will play a key role in shaping the organisation’s culture and helping us build a strong, sustainable team. We offer flexibility with remote working and provide the chance to engage in impactful work that aligns with your professional HR experience while contributing to a meaningful cause.

By volunteering with Children With Voices, you will gain valuable experience and have the opportunity to network with like-minded professionals while making a tangible difference.

Shelter Bucket Collection – Slough Tesco Extra

Role summary

Through their ‘Taste and Tesco’ scheme, the UK’s biggest supermarket offer charities across the UK opportunities to apply for fundraising collections outside their stores. Following a successful application, this bucket collection will take outside the Slough Wellington Tesco Extra, Slough. Volunteers will be required to stand with buckets and card machines asking the public for donations.

• Availability: This is a flexible opportunity, with various shifts between 10:00 - 17:00
• Suggested involvement: Whatever works for you - you choose the shift you volunteer at!
• Location: Slough Wellington Extra, Brunel Way, Wellington Street, Slough, SL1  1XW 
• Supervised by: Community and Events Assistant

This role is based within the Community Fundraising team. If you are looking to volunteer in our shops or services, please return to our homepage to find an appropriate opportunity.

Why volunteer with Shelter?

A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it. Becoming a Community Fundraising Volunteer will give you the opportunity to take practical action and to meet other people who are passionate about tackling the housing emergency.

Skills and Experiences Required

• Passionate about joining the fight for home

Benefits of volunteering with us

• Join our fight against bad housing and homelessness and become a force for change!
• Contribute your time flexibly as and when it suits you
• Meet other volunteers locally
• Build your confidence and develop transferable skills

Learning & Development

To enable you to take part in this opportunity we will:

• Put you in contact with a Community & Events Assistant who will support you in the role
• Provide you with relevant policies
• Provide relevant induction, training and information
• Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy

Next Steps:

To apply for this role, please fill in an application. We'll then be back in touch with applicants to discuss the role further.

Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking to recruit 2 new trustees.  We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:

· Embedding lived experience expertise into the design, delivery and evaluation of our work

· Developing our campaigning and strategic work

· Building up our social media and comms presence

· Stepping up our fundraising game

If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!

Founded in 1997, the Islington Centre for Refugees and Migrants provides a place for refugees, migrants, and people seeking asylum to rebuild their life with support and community. From classes to casework to financial assistance, the Centre has a wide offering available for our community of over 200 people. Our approach is compassionate and human and the support we offer is long term - on average people stay with us around four years.

The current Board brings a wide range of charity and public body experience including strategy and fundraising and we are looking for skills to both enhance and complement these strengths.

The Centre has a dedicated and talented staff team led by our CEO, Andy Ruiz Palma, who joined in 2000 as an English teacher. In addition to this staff resource we have around 40 volunteers who provide direct support through activities. We also have in place accountancy support to the executive and a dedicated fundraising team.

We are looking for people who can demonstrate a strong empathy with our client group and who understand how to work with organisations rooted in a local community. You will bring excellent people and communication skills and demonstrate good team-working.

You will demonstrate this through your experience working with marginalised communities (either in a frontline operational role, a policymaking role, or on the Board of another organisation) or personal lived experience as a member of a marginalised community.

We are open to applications from people looking for their first Trustee role or who may not have considered being a Trustee before and will provide mentoring to help trustees find their feet.

We are looking to recruit 2- 3 new trustees and have a strong preference for any of the following or a combination of these skills:

• Finance/Accountancy qualification – we have an excellent Treasurer Trustee and are looking for a deputy
• HR
• Fundraising
• IT/Data management
• Lived Experience as a refugee or migrant

VOLUNTARY (UNPAID)

We operate two small, World War 2 Heritage Centres; one in Dunkeswell and one Near Upottery (Smeatharpe) in Devon.

Ideally we are looking for local, friendly and approachable people with some spare time, to work as one of a pair, particularly on a Sunday and maybe other days as holiday relief or in case of sickness. Our usual opening times are: Thursday to Sunday, 1100 to 1600. The start of our season is Good Friday and it ends on the last Sunday in October.

An interest in history would be an advantage to you (especially WW2) but you would be surrounded by the history of that Heritage Centre in text and pictures so it is immediately accessible and easy to point visitors towards.  You would work with an experienced person and would have training and briefings first.

If you find this appealing please do contact us and we can get Brian to have an informal chat with you about the role.

PLEASE NOTE THAT WE ARE UNABLE TO PROCESS APPLICATIONS FROM OUTSIDE THE UK AS WE DO NOT HAVE THE RESOURCES OR FACILITIES TO DO SO.

Cornerstone Library in Churchtown, Southport

Trustee/Fundraiser vacancy

The Role

Our community library is looking for a proactive Trustee who will lead on fundraising in tandem with our volunteer fundraising team to identify event opportunities and move them to successful completion. The successful fundraiser will also help to develop corporate sponsorship, legacy giving and individual donations to support our small charity . The skills we would appreciate are abilities to:

· Bring ideas for new and resourceful fundraising activities;

· Manage fundraising events with our volunteer fundraising team from forecasting through to conclusion;

· Research local corporate and individual sponsorship and partnerships and communicate effectively with them;

· Maintain a simple fundraising database;

· Assist in marketing our events, creating posts for social media and email marketing, possible digital fundraising and sponsored events;

· Communicate with our small team of fellow-Trustees to help us move forward and shape our strategy.

The attributes we hope that you, as a volunteer, will bring include:

· Experience in successful fundraising;

· Good written and verbal communication skills, including computer software skills;

· Have available a minimum of 6 months commitment.

If you are enthused by the opportunity to use your skills to help us to move forward our small community library, we look forward to hearing from you. This is a volunteering, unpaid role but one which will realise a long-held vision to provide not just a community library but a safe, warm community space for local residents.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.
 

You can expect us to

• make you feel welcome, included and respected in line with our values and behaviours
• support you in having a positive and impactful experience at Cats Protection
• cover agreed out-of-pocket expenses in line with our Expenses Policy
• provide you with access to learning, development and engagement opportunities

What we need from you

You'll be:

• supporting and encouraging a team of fundraising volunteers
• planning fundraising events and activities with your team
• allocating tasks before and during fundraising events
• keeping financial records from fundraising events
• encouraging and promoting a professional image of Cats Protection 
• following policies and guidelines and ensuring licences and permits are obtained for events

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we've been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Our ambition is to continue to develop outstanding services that meet the needs of our community; if you want to be part of our future, we would love to meet you to discuss this further.

Becoming a trustee for Home-Start Southwark (HSS) is an exciting and fulfilling role. The role of a trustee is to ensure that HSS fulfils its duty to its beneficiaries through contributing to the strategic development, effective governance and financial management of the organisation. The board of trustees are both jointly and individually responsible for the overall governance and strategic direction of HSS, its financial health, the integrity of its activities and developing the organisation’s aims, objectives and goals.

We are particularly interested in receiving applications from people with the following skillsets:

• HR
• Legal
• Finance, accountancy, bookkeeping
• Fundraising
• Media and communications

Sherborne Museum is a thriving community museum that seeks to represent the rich heritage of the town and the key events that shaped its history and development over the years. It plays an important role in the local community, with a lively programme of events and a developing education and outreach service. 

We're looking to recruit a new Trustee to help ensure good governance and provide strategic direction to the charity as we embark on the next stage of the museum’s development. We are especially keen to appoint someone with skills or experience in buildings/property management, who will lead on the implementation of our new routine maintenance plan and advise/support the Board on the care of our Grade II Listed building, the Abbey Gatehouse.

Serving as a Trustee is a great way to support Sherborne Museum. It also provides exciting opportunities for professional and personal development, an opportunity to build networks, gain career building experience, and contribute to a dynamic team striving to make a difference.

We are seeking additional Trustees to help Gambling Lived Experience Network (GLEN) to continue to act as an independent voice raising awareness of, and offering support to people affected by, gambling related harms.

Gambling Harms actively impact over 7 million GB residents each year, with an estimated 1.3 million actively engaging in harmful gambling. Millions more experience legacy harms long after gambling has stopped being a 'live issue' in the lives of individuals and their family members.

GLEN is a network charity (CIO) seeking to amplify the voices of those who have experienced and intimately understand what gambling harms are, and how they manifest in individual, family and community environments.

We are a strong advocate and supporter of the power of Lived and Living Experience and accordingly seek individuals who share our vision of needing the voices and experiential knowledge embodied in LLE to have a central role in shaping our societies understanding and response to what is a growing public health concern.

Time-wise, we simply ask a few hours per month, mainly through attendance at GLEN board meetings which are usually hosted online 4-5 times per year.

Support-wise, we welcome any and all support you can offer us.

We particularly welcome individuals who have themselves experienced harms caused through gambling - whether through their own gambling or the gambling of a loved one - but this is not a requirement. The only requirement we really seek is a commitment and alignment with our charitable goals of empowering LLE to have its voice heard and acted upon.

Please download our Role Specification for more details.