Volunteer lead volunteer roles in portishead, north somerset

About the Role
We're seeking a motivated and enthusiastic Sales & Business Development Volunteer to help drive our growth and expand our reach. This is an excellent opportunity for someone looking to gain hands-on experience in sales,  business development, and relationship management while making a meaningful contribution to our cause.

Key Responsibilities
As a Sales & Business Development Volunteer, you'll work closely with our team to identify new opportunities and build lasting partnerships. Your responsibilities will include:

• Researching and identifying potential clients, business leads, sponsors, partners, and business opportunities.
• Supporting the development of sales strategies and outreach campaigns.
• Helping to create compelling proposals and presentations.
• Conducting initial outreach to prospective clients via email, phone, and social media
• Help maintain the contact database with updated leads and follow-up notes.
• Analysing market trends and competitor activities.
• Contributing ideas to improve our sales processes and materials.
• Reach out to companies, NGOs, and institutions to introduce TESYouth’s initiatives.

What We're Looking For

• Strong communication and interpersonal skills
• Interest in sales, marketing, fundraising or business development
• Comfortable with technology and learning new systems
• Proactive, organised, and able to work independently.
• Ability to work independently and as part of a team
• A positive attitude and desire to contribute to a social impact organisation.

(Previous experience in sales, customer service, social media for business purposes, marketing, or or business development is a plus, but not required.)

What You'll Gain

• Practical experience in sales and business development
• Mentorship and guidance from experienced professionals
• Opportunity to build your professional network
• Development of valuable transferable skills
• Flexible working arrangements

Additional Information

• This is a voluntary role and can be carried out entirely remotely.
• All reasonable expenses will be reimbursed.

About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.

Together with our collaborators and partners, we aim to make a lasting positive impact in the community.

TESYouth is committed to equality, diversity, and inclusion. We welcome applications from all backgrounds and communities.

Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?

As a County Clinical Lead of the Bristol, Avon & Somerset area, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice

Ensure clinical practice standards are upheld - Support for the recruitment and retention of healthcare professionals. - Oversee clinical operations and community delivery. - Conduct regular audits to monitor and assure the quality of clinical activities. - Ensure clinical leadership, advice, and support are readily available to the County Commissioner and colleagues. - Provide oversight and scrutiny of all clinical activities within the County. - Facilitate clinical coordination across the County.

This role will provide the County Commissioner, the wider County Council team and your Community Networks, with quality, evidence-based advice, guidance, and support in the day-to-day delivery of clinical care in your county, working with local colleagues across all disciplines.

Closing date for this vacancy is the 16th November 2025

Do you want to see more happiness and kindness in the world? We’re looking for dynamic Volunteers to be part of creating exactly that!

About the Role:

Our volunteers bring people together for shared online learning experiences, based on positive psychology, that boost the wellbeing of everyone involved.

Our groups and courses can be run online or in-person in your local area.

- The amazing 6-week Happiness Habits Course is designed to be run by pairs of volunteers.  It features expert videos, science-backed exercises and the chance to form meaningful connections. Our course has been specially designed to gather the insights of the world's leading experts on six fundamental aspects of a happy and meaningful life: Gratitude, Self-Care, Relationships, Resilience, Kindness, and Meaning. It is a very impactful (many say life-changing) experience.

- Alternatively, you can get involved by supporting a Monthly Group, bringing like-minded people together to learn evidence-based tools for creating a happier and more meaningful life. Explore the monthly themes and encourage people to set personal actions towards happiness, that support both themselves and others.

Volunteering with Action for Happiness is a path of action that consistently feels like you are making a difference in the world. You don’t have to be an expert - or be happy all the time. If you are a warm and enthusiastic person that is more than enough to get started.

Why Volunteer with Us?

Do something that matters: spreading happiness and witnessing people transform for the better is a huge source of meaning.

Grow your skills: inspiring others, learning together and reinforcing your own happiness skills all contribute to personal growth.

Build community: meeting like-minded people, building lasting friendships and belonging to a global community contributing to a better future for all.

How do I know it’s right for me?

Try out free VOLUNTEER TRAINING via the Action For Happiness website and decide for yourself.

We've designed it especially to help you answer questions like this as it explains thoroughly what being a volunteer involves and helps you reflect on your readiness.

What is the time commitment?

You'll need to set aside a couple of hours for the training initially and a few more for planning your course or group and connecting with your co-volunteer. Then you'll need a couple of hours per session for facilitating (x6 weekly sessions for a course, or x1 session per month for a group). 

- Apply today! Together, we can inspire change that ripples out through people’s lives, communities and the world.
 

As a County Lead of Bristol, Avon & Somerset, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

Open to working flexibly and collaboratively. Required to undertake mandatory training and role specific induction, engage with Continuing Professional Development relevant to role. A willingness to travel across the county is required in order to undertake in-person elements of role. Attend monthly County Council meetings.

Applications will be screened and those meeting the requirements and with appropriate experience will be offered an interview via email after the closing date. Interviews will take place via Teams by Joe Cartwright (County Commissioner) and Deputies supported by Rosie Morrison (CVO) who will also invite National specialists

The closing date for this vacancy is 22/11/2025

About Us

Tell My Truth and Shame the Devil CIC is a grassroots movement committed to confronting and eradicating Child Sexual Abuse (CSA) across the UK.

We give survivors, families, and allies the power to speak out, heal, and educate communities through storytelling, outreach, and collective action.

We work across all communities — Black, white, Asian, Caribbean, and African — ensuring no survivor feels alone or silenced.

Our CIC operates through a community-driven, volunteer-led structure, built by people who believe in truth, justice, and love as law.

The Role – Content Creator
We are seeking a creative Content Creator to produce engaging content that tells our story, builds awareness, and connects with our community across digital platforms.

Responsibilities:

• Create written, visual, and multimedia content for campaigns and initiatives.
• Develop stories that align with our mission and resonate with diverse audiences.
• Collaborate with the social media team to deliver content for various platforms.
• Ensure all content is brand-aligned, sensitive, and impactful.

What We’re Looking For:

• Previous experience as a content creator, writer, or digital storyteller.
• Skilled in creating content across multiple formats (copy, graphics, video).
• Strong understanding of audience engagement and cultural sensitivity.

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a eally flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Bristol, Avon & Somerset, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

Open to working flexibly and collaboratively. Required to undertake mandatory training and role specific induction, engage with Continuing Professional Development relevant to role. A willingness to travel across the county is required in order to undertake in-person elements of role. Attend monthly County Council meetings.

Closing date for this vacancy is 22/11/2025

Join the Mindful Strides volunteering team! 

Are you passionate about being part of a community where people connect through movement, nature, and wellness? At Mindful Strides host walks, hikes, and events where people can move their bodies, meet others, and feel at ease just as they are!

Mindful Strides is growing, and we’d love to welcome volunteers who care about connection, wellbeing, and community. Whether you’ve got plenty of time or just a little to offer, there’s a space for you here. You can get involved in a way that feels right for you, based on your interests, and what you’re able to give.

A bit about us:
Mindful Strides is here to make movement feel joyful, community feel safe, and the outdoors feel open to everyone. We host regular walks, mindful movement events, and inclusive gatherings where people can connect, exhale, and be themselves.

About the role:
This role is all about capturing the essence of Mindful Strides and sharing it with the world. You’ll create social media posts, share event updates, highlight community moments, and help us connect with people who might want to join.

You'll enjoy this role if you:

• Love telling stories through photos, videos, or words

• Enjoy using platforms like Instagram or Canva

• Are creative and care about visual storytelling

• Want to grow a heartfelt, engaged online community

Job description:

About Us

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

Our mission is to encourage unity across diverse communities, sharing and celebrating cultural lessons through workshops, training programmes, events and research. We challenge racial and societal stereotypes while delivering practical initiatives such as unconscious bias training in the workplace. We develop and deliver projects that promote inclusion, representation, and social change by partnering with local organisations and stakeholders.

Role Description:

Quilombo UK is looking for a highly motivated and experienced Services Sales Executive to join our team through the Enhanced Professional Development Programme (ePDP). This is a target-driven, client-facing volunteer sales role focused on direct outreach and conversion of potential service users into paying clients. You will be responsible for actively identifying leads, initiating conversations, pitching our services, and closing deals.

The successful candidate will sell Quilombo UK’s key service offerings:

● Workshops (e.g. Unconscious Bias, Inclusive Leadership)

● Training Programmes

● Research Services

● Event & Partnership Opportunities

As a member of the Sales Business Development function, you will be managed by a Director and accountable for results that directly impact the organisation’s financial sustainability and growth. This role provides real-world, high-impact experience that mirrors the standards and performance expectations of a paid sales role.

Main Responsibilities:

● Proactively research and identify prospective clients aligned with Quilombo UK’s mission and services.

● Initiate direct outreach (calls, emails, online meetings) to decision-makers across public and private sectors.

● Deliver compelling sales pitches and presentations tailored to each client’s needs.

● Handle end-to-end sales processes, from lead generation and qualification through to closing deals.

● Secure confirmed bookings or contracts for services, including workshops, training, research, or event partnerships.

● Develop and maintain a strong client pipeline, updating CRM or tracking systems regularly.

● Consistently meet or exceed weekly/monthly KPIs related to outreach, meetings, and conversions.

● Collaborate with the Director to refine messaging and sales strategy for maximum impact.

● Maintain a consultative, value-led sales approach while staying aligned with Quilombo UK’s mission and ethos.

● Provide performance updates and sales reports to the Director and Senior Leadership Team.

● Stay updated on industry trends, client needs, and potential growth areas relevant to our services.

Essential:

● Demonstrated experience in a sales, business development, or account management role

● Proven track record of generating leads and closing deals, preferably in a service-based or social enterprise environment

● Excellent verbal and written communication skills

● Strong presentation and negotiation abilities

● Confidence to work independently and take initiative, while collaborating within a remote team

● Passion for social justice, community engagement, and inclusion

● Proficiency in Microsoft Office (Excel, Word, PowerPoint)

Desirable

● Familiarity with CRM tools and remote communication platforms

● Experience selling services to the public sector or third-sector organisations

● Understanding of social enterprises or community-based businesses

● Ability to work without close supervision and meet deadlines

What We Offer:

● Real-world, results-driven sales experience with clear KPIs and performance feedback

● A unique opportunity to influence revenue and impact within a mission-driven organisation

● Coaching and mentoring from experienced directors and leadership

● A collaborative, diverse, and inclusive environment

● Certificate of completion and reference upon successful programme completion

The Professional Development Programme with Quilombo UK runs over a period of 16weeks, is UNPAID, and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.

Job Type: Volunteer

Benefits:

• Work from home

Application question(s):

• Do you have access to a personal laptop or PC?
• Are you sure you can commit to this job as being a non-paid job?
• Do you think you will be able to commit yourself to the PDP programme, implicitly 12 hours per week, for 16 weeks?
• Are you currently based in UK?

Work Location: Remote

As a County Quality Assurance Lead, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice.

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

Open to working flexibly and collaboratively. Required to undertake mandatory training and role specific induction, engage with Continuing Professional Development relevant to role. A willingness to travel across the county is required in order to undertake in-person elements of role. Attend monthly County Council meetings.

Applications will be screened and those meeting the requirements and with appropriate experience will be offered an interview via email after the closing date. Interviews will take place via Teams by Joe Cartwright (County Commissioner) and Deputies supported by Rosie Morrison (CVO) who will also invite National specialists.

The closing date for this vacancy is 22/11/2025

Organisation: Make a Smile
Location: Remote (with opportunities for in-person collaboration depending on projects)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe in creativity and innovation to ensure children and volunteers alike have the best experience possible. We’re constantly looking for fresh, forward-thinking ideas to improve how we work, and our Innovations Officers play a vital role in bringing those ideas to life.

The Role

As an Innovations Officer, you’ll take the lead on a unique innovation project—overseeing it from idea to reality. Each project is designed to keep our charity current, exciting, and impactful, whether that’s through new activities, resources, or systems that improve how we operate.

You’ll work with and manage a dedicated Innovations Subcommittee, guiding the project through planning, testing, reviewing, and rolling out across chapters. This is a brilliant opportunity for someone who enjoys problem-solving, project management, and bringing creative ideas to life.

The Innovations Officer will:

• Create a clear project outline (aims, budget, timeline, required skills, and success criteria).

• Recruit and manage a subcommittee, ensuring the right mix of skills to make the project a success.

• Oversee project administration, including risk assessments, task logs, and reflection templates.

• Design, test, and pilot the project, gathering feedback from volunteers and chapters.

• Evaluate and improve the project through multiple testing rounds before rollout.

• Support full implementation, ensuring it becomes embedded into the charity’s work.

• Keep trustees updated with regular progress reports and updates at leadership meetings.

What We’re Looking For

• Strong organisational and project management skills.

• Creativity and a problem-solving mindset.

• Ability to lead and support a team of volunteers.

• Willingness to adapt, reflect, and improve upon feedback.

• An interest in developing new ideas and approaches.

• No specific technical background is required—just enthusiasm and commitment!

What You’ll Gain

• Hands-on experience managing a project from start to finish.

• Skills in leadership, delegation, and innovation.

• The chance to bring your ideas to life and see them make a real difference.

• A collaborative, supportive environment with other volunteers.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on the stage of your project.

STOP SCROLLING. This isn't just a volunteer role - it's a high-impact mission.

Are you an entrepreneurial leader ready to launch a national movement?

MINDSET Charity is a brand-new, UK-wide men's mental wellbeing and personal growth organisation determined to tackle the mental health crisis among men aged 16-50 years old. We're building a vital, remote-first brotherhood of support, resources, and mentoring. We have the vision, the brand, and the essential resources - now we need the operational powerhouse.

We are seeking an exceptional, pioneering Project Director/Manager to be the operational lead, ensuring we successfully secure our Charity Commission registration, build our digital infrastructure, recruit our core volunteer teams, and launch with maximum impact across the UK. Reporting directly to the Board of Trustees.

The Challenge (And Your Opportunity):

The tragedy of male suicide in the UK demands action. We refuse to be another generic charity. MINDSET is about proactive growth, actionable self-improvement, and building a genuine community.

As our operational lead, you won't just manage tasks; you will drive the engine - turning our strategy into reality. This is a hands-on, highly autonomous remote role requiring a start-up mentality and the dedication to manage all launch workstreams, from platform development to compliance, volunteer recruitment, and initial community building.

Who We Need to Poke:

We need an excellent leader with a proven project management track record and a genuine entrepreneurial spirit. You should be:

• A Proven Leader: Able to inspire, manage, and coordinate a diverse, remote team of talented volunteers (service leads, technical leads, content creators, etc.).

• An Entrepreneurial Mindset: Creative, resourceful, and capable of identifying unique selling points (USPs) and opportunities that make MINDSET stand out in a crowded charity landscape.

• A Skilled Project Manager: Experienced in planning, scoping, and executing complex projects, ideally involving digital infrastructure and start-up operations.

• Highly Autonomous: Self-motivated, disciplined, and comfortable working remotely to drive deadlines and deliverables for Charity Commission registration and launch.

• Passionately Aligned: Deeply committed to men's mental health and personal growth, understanding the specific needs of men aged 16–50.

What You Will Deliver:

• Launch Strategy: Oversee the execution of the full charity launch plan, from pre-registration to service delivery setup.

• Team Building: Establish and manage the core volunteer team (outside the Board of Trustees), including peer support facilitators and mentors.

• Infrastructure: Ensure the successful setup of our remote platform, resource library, and digital communication channels.

• Impact: Position MINDSET for success to support thousands of men a year, fulfilling our purpose and validating our existence.

Don't just cheer from the sidelines. Lead the charge. If you are ready to use your professional expertise to build a groundbreaking charity from the ground up, we want you at the helm.

Apply Now to Become MINDSET's Project Director/Manager.

Your leadership will define our success. Let's make a monumental difference for UK men.

MINDSET Charity

@MINDSETCharity

Fundraising volunteer

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best, whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you! 

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

This is a really flexible role, you can choose what you’d like to get involved with, for example: 

• face-to-face fundraising. Organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins 

• online fundraising. Setting up online appeals and writing impactful cat case studies that maximise donations

• marketing. Spreading the word about our fundraising activities, for example on social media and with the local press  

• completing administration. Processing donations, sorting and recording donated goods, completing Gift Aid paperwork

● championing our work. Getting involved with developing new fundraising ideas and increasing community engagement

● photography. Capturing images of cats in care, cats we are helping, events and all things Cats Protection

Time expectation

This is a flexible role that can fit around your other commitments to suit you. You’ll be part of a team raising vital funds while having fun in the process!

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats

 The Community Lead is responsible for the overall management and facilitation of ADHDadultUK’s online community, ensuring we maintain a welcoming and inclusive environment in our online spaces for individuals with ADHD. This role will also focus on supporting the volunteers who engage with the ADHD community while responding to enquiries via email, social media and on the Discord platform where we have a well subscribed mutual peer support group.

Key Responsibilities:

1. Community Engagement and Support:
• Provide support to the Discord Community Manager, who’s role is to oversee 
and support the team of volunteers responsible for maintaining an inclusive 
and supportive environment within the mutual peer support space on Discord.
• Provide support to the Charity Administrators, who’s role is to respond to 
queries via email and social media platforms. 

2. Moderation and Community Standards:
• Ensure accurate records of ADHDadultUK’s community guidelines are kept.
• Ensure processes for moderation of discussions to prevent harmful behaviour,
including harassment, discrimination, or any content that violates 
ADHDadultUK’s policies are upheld. 
• Ensure the Complaints policy and procedure are applied to the Discord 
Community where needed.
• Be the first point of contact for the Discord Community Manager and Charity 
Administrators if they require support to manage conflicts, supporting them in 
applying de-escalation techniques and intervening when necessary. 

3. Feedback and Community Insights:
• Actively seek feedback on community needs, preferences, and improvements 
to guide community development.
• Identify emerging issues, topics of interest, or challenges and provide insights 
to guide services and support.

4. Security, Privacy, and Compliance:
• Ensure community data is handled responsibly and in line with 
ADHDadultUK’s data protection and privacy policies.
• Be the point of receipt for reports of signs of spam, phishing, or other security
threats, ensuring the community remains a safe digital space.
• Report any major issues, such as breaches or incidents of concern, to the
Communications Lead or DPO as appropriate.
• Liaise with the Secretary on any training deemed neces