Volunteer Learning And Development Administrator Jobs in Birmingham, West Midlands
Do you feel you could you help people maintain their independence, improve their sense of well-being and enable them to take more control of their lives?
Would you thrive in a stimulating role where every day is different?
If yes, we are offering a great opportunity to join our team providing personalised support to people diagnosed with dementia and their carers!
Location: Community based covering the Black Country, predominantly the Dudley area, with homeworking elements.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We are looking to welcome an approachable, enthusiastic, and knowledgeable Community-based Dementia Adviser who will focus on supporting people affected by Dementia across the Dudley and the wider Black Country area.
Our Dementia Support service provides an opportunity to reach more people affected by Dementia through Telephone, Face-to-Face and Online support. The Black Country team are well-established, local experts in face-to-face Dementia Support with a range of experience and knowledge to tailor our community-based service to the diverse local population.
About you
You will have:
- A passion for supporting people to maintain their independence, improve their sense of well-being, and help them take more control of their lives
- A solid and compassionate understanding of the needs of people affected by dementia
- The ability to work inclusively with people affected by dementia, along with an understanding of the need for client confidentially
- Great communication skills, adapting your approach to ensure understanding at all levels
- Good organisation skills as will be helping to create events across the Black Country.
- Ability to deliver a presentation to our Carers Information Programmes and other similar groups.
- Effective networking and influencing skills and the ability to manage several tasks at once and keep yourself motivated to perform under pressure
- Good IT and administrative skills and experience working with databases and virtual meeting software (e.g., MS Teams and Zoom)
- The ability to travel across the Black Country area independently when required
Your role will include:
- Supporting people to access vital services
- Improving people’s sense of well-being, enabling them to have more control over their lives
- Assisting with the identification of needs and providing information and access to relevant services
- Promoting our amazing service and building relationships with a range of health and social care professionals
- Maintaining our Computerised Record System.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
Closing Date: 28th April 2024
Interview Date: 8th May 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
We are seeking a dedicated and experienced operations manager to join our team. We are looking for someone who will help strengthen the foundations of our organisation, as well as help us expand our growing network of partner organisations across the UK.
As a small charity, the role will require balancing practical tasks with strategic planning and management. Building on what has already been done, you will work directly with the CEO to help build the operational structure of Big Green Heart, and support its day-to-day operations.
You will also facilitate the national deployment of Big Green Heart workshops across the UK, and will work with the CEO and trustees to implement the strategy needed to upscale the work of Big Green Heart.
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JOB TITLE: Operations Manager
SALARY: £27,000 - £30,000 / year, FTE
LOCATION: Remote
FT / PT: Part Time
HOURS: Approx 16 hours per week. The hours will be flexible and may include evenings and weekends.
ANNUAL LEAVE: 25 days pro rata
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RESPONSIBILITIES
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You will develop and implement operational policies, procedures and systems to improve efficiency and effectiveness of the organisation.
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You will monitor and evaluate the operational performance of the organisation, identifying areas for improvement and implementing solutions.
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You will manage the operational activity of our Big Green Heart experience days, supporting the CEO in the delivery of them.
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You will work closely with our partner organisations who are using the Big Green Heart model, ensuring that the high standards and values of our teaching are maintained.
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You will also work with the Big Green Heart team to onboard new partner organisations. You will work with them to understand their needs and secure buy-in.
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You will collaborate with the trustees, who also contribute to tasks linked with Big Green Heart's development.
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You will manage the budgeting and financial planning processes, working closely with the Treasurer.
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You will be trained as a Big Green Heart facilitator with an expectation that you may be needed to facilitate a workshop during your time at the organisation.
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You will participate in professional and networking events related to Big Green Heart’s field of intervention.
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You will support staff members, trustees and volunteers, providing guidance and training in the operations of the charity as needed.
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NECESSARY REQUIREMENTS
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At least two years experience in operations management, preferably within the charity sector.
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A self motivated individual, capable of independent working.
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Ability to translate vision into a working practice.
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Strong organisational and multitasking skills, with the ability to prioritise tasks effectively.
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Excellent communication and interpersonal abilities, with the capacity to work collaboratively with a diverse range of stakeholders.
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Familiarity with budgeting and financial management processes.
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Proficiency in Microsoft Office and other relevant software applications.
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Commitment to the mission and values of the Big Green Heart.
DESIRABLE REQUIREMENTS
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Experience of working in a start-up environment, supporting the operational needs of a fledgling organisation.
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Familiarity with using KNACK database.
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The Big Green Heart recognises the need to provide a safe and caring environment for children, young people and vulnerable adults. As part of our safeguarding policy we will require any successful applicant to complete disclosure checks and obtain an enhanced DBS certificate.
There is an occupational requirement that the job-holder is a Christian under Part 1 of Schedule 9 of the Equality Act 2010.
Please note that we can only consider applications from candidates who have the legal right to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children hope and a future.
Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences.
In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. This role requires a formal counselling qualification or at least evidence of notable progress on the journey to attaining a counselling qualification. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents too.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and active Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.
We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as Independent Domestic Violence Advocate to supporting women and children who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse at the highest risk and their children. This post is restricted to women due to the nature of the role.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. An enhanced DBS will also be required for the successful applicant.
The client requests no contact from agencies or media sales.
Job description
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
We are seeking a Fundraising Coordinator (Individual Giving) to join our small but dynamic Fundraising team.
The role requires excellent donor care and stewardship skills. All forms of communication will be required including the proactive use of digital channels such as the website and social media platforms.
The Individual Giving Fundraiser will play a vital role in increasing income from our existing supporters. You will support donor acquisition as well as taking the lead on retention of our supporters across multiple channels including cash appeals, regular giving, lottery and in celebration giving. The role will also support the Head of Income in the delivery of a legacy and major donor program.
You will develop and deliver excellent stewardship programmes that drive retention by deepening audience understanding of the challenges that people affected by cleft face and the impact that their donations make. Using data and insight, you’ll deliver compelling campaigns, with people affected by cleft right at the centre. You’ll use creative tools and techniques to demonstrate impact and inspire future action.
The ideal candidate is a creative and confident communicator who shares our values and our staff team’s dedication to supporting the UK cleft community.
How to Apply
Please read the Recruitment Pack in full and then complete the online Application Form linked within. For safeguarding reasons, we are not able to accept CVs.
Applications close: Monday 13th May at 12.00 (noon)
Interviews: Thursday 23rd May (via Zoom)
Start date: ASAP
The client requests no contact from agencies or media sales.
Trusts and Grants Fundraiser
Offering flexible working with a friendly team, we’re looking for a Trusts & Grants Fundraiser to support The Haven’s financial sustainability through efficient grant research, application, and grant management. You will navigate the world of trusts, foundations, and grant-making bodies to identify funding opportunities aligned with our objectives and submit high quality applications for support.
Your responsibilities include maintaining a well-organised grant pipeline, tailoring applications to funder criteria, and collaborating with colleagues across The Haven to ensure projects are delivered and measured. Building and nurturing relationships is essential. Your contributions will inform our grants strategy, ensure ethical practices, and contribute to our mission's success.
The role is full-time or part-time (30 hours), and can be remote, hybrid, or office based in Wolverhampton, depending on your preference.
Please note, we will be holding interviews on a rolling basis. Due to the current fast-paced nature of recruitment in the sector, we advise you submit your application as soon as possible to avoid disappointment.
Main Responsibilities
- Grant Research, Application and Management:
- Conduct research to identify potential funding opportunities from trusts, foundations, and other grant-making organisations to align with The Haven’s goals, priorities, and funding needs.
- Develop and maintain a robust grant pipeline, tracking the progress of all grant applications from identification to closure. Include monitoring and review of application and reporting deadlines.
- Collate external research and collaborate with frontline managers and staff, as well as other team members to gather pertinent, compelling information needed to develop robust cases for support.
- Prepare tailored funder applications that match the specific requirements and guidelines of each funder.
- Provide relevant materials and support to The Haven’s communication team regarding grants publicity, ensuring funder requirements are met.
- Work closely with project delivery leads to deliver comprehensive grants handovers to ensure compliance with all grant agreements, terms, and conditions, ongoing monitoring and evaluation is in line with funder reporting requirements, and submission of timely high quality reports.
- Collaborate with the finance team to develop grant budgets and monitor expenditure against the project budget, to ensure funds are spent as required and in a timely manner.
- Maintain documentation and records, ensuring The Haven’s CRM is kept up to date.
- Stay up to date with statutory contract opportunities and share information with relevant colleagues as and when opportunities arise.
- Support the tender writing process, undertaking research and developing copy with the support of the Senior Leadership Team where needed.
- Support the monitoring and administration of tender submissions, including deadline tracking, monitoring communications received and updating colleague stakeholders.
Relationship Management:
- Cultivate and maintain strong relationships with existing donors and funding partners, and initiate and nurture relationships with new prospective donors and funding organisations.
- Identify opportunities for stewardship of relationships and explore engagement activities and events.
Grant Strategy and Planning:
- Contribute to the development of The Haven’s grants strategy.
- Identify long-term funding opportunities and trends within the grants landscape.
- Capture, track, and analyse data to evaluate the success of applications and make data-driven decisions for future strategies.
- Work towards agreed metrics and KPIs.
Compliance and Best Practice:
- Adhere to relevant legislation and regulation such as GDPR and the Codes of Fundraising Practice and stay up-to-date and with any changes.
- Ensure ethical practices including transparent and accurate representation of The Haven’s work and achievements.
- Stay informed about changes in grant-making practices and trends.
- Attend relevant workshops, seminars, and training sessions to enhance grant-writing skills.
General Duties and Responsibilities:
- To undertake such other duties, training and/or hours of work as maybe reasonably required, and which are consistent with the general level of responsibility of this job.
- To have personal responsibility for maintaining personal and professional development to meet the changing demands of the job and The Haven, by undertaking appropriate training and development activities. This includes encouraging and supporting staff and managers in their training and development.
- To undertake any health and safety training and related activities such as First Aid, Fire Marshall, Duty Hold, Health & Safety representative etc. as required for the post and as required by The Haven Wolverhampton to ensure their Health & Safety Policy is implemented effectively.
- To ensure equality of opportunity both in service provision and employment, having regard to the needs of the diverse communities we serve.
- To act in accordance with the organisations standing orders, financial regulations and financial procedures.
- To supervise and support volunteers and placement as required.
- To comply with legislation and The Haven’s policies including Confidentiality, Information Sharing, Data Protection, Computer Security, Safeguarding vulnerable adults and children, and Human Rights.
- To undertake any other duties commensurate with the grading of the post subject to reasonable adjustment under the Equality Act.
- The duties of the post may change and develop from time to time in the light of new legislation, The Haven’s Policies, organisational development and social trends. Such development will be monitored in conjunction with the Chief Executive and will be reflected as necessary in the aims and objectives of the post.
Person Specification:
Essential knowledge experience, skills and attributes
- Proven track record in trusts and grants fundraising with track record of successful applications.
- Ability to write compelling, tailored funding applications, exhibiting excellent written communication, grammar, vocabulary, and attention to detail.
- Proficient in researching, analysing, and presenting information from diverse sources in a clear, coherent format tailored to funder needs.
- Skills in organising, planning, and overseeing multiple projects simultaneously.
- Showcase experience in administration tasks, proficient use of Microsoft packages (Teams, Forms, Word, Excel), coupled with numerical and data analysis skills.
- Experience of using a donor management system or CRM.
- Capable of working autonomously and as part of a team, with self-motivation, proactive initiative, and the ability to establish effective relationships.
- Openness to seeking and implementing constructive criticism, demonstrating adaptability and willingness to implement change.
- Familiarity with The Haven Wolverhampton's work and issues related to domestic abuse, showcasing sensitivity and understanding.
- Understanding of GDPR principles and the importance of maintaining confidentiality concerning data.
- Commitment to continuous learning and professional development.
Desirable:
- An understanding of the issues and effects of domestic abuse and/or homelessness among women and children.
Other Requirements:
- Able to work effectively and with others in remote/ hybrid working context, utilising technology such as MS Teams
- Able to travel and work unsociable hours on occasions if required to undertake activities or continued professional development activities
Location: Wolverhampton
Contract type: Permanent,Full time
Salary: £30,000
REF-213 126
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role will be pivotal in contributing to FEI’s communications strategy, focusing on high-quality content creation across social media, personal stories and other written, designed and video formats.
Scope of the role:
The Digital Content & Communications Officer is responsible for creating content across FEI’s communications channels, inspiring individuals organisations alike to get involved in the face equality movement.
This is an exciting new role within the organisation and the ideal candidate will be creative, passionate about communications, content and digital and looking to build their expertise in a growing organisation with a global footprint. The role will be varied and the successful candidate will have the chance to work across a variety of key communications activities, with a primary focus on social media.
There will be freedom for creativity and trying out new ideas, with a focus on personal development through training and ongoing support by working closely with the newly promoted Campaigns Manager who previously fulfilled a similar role.
We offer flexible hours, with a remote team working across the UK.
About Face Equality International:
Face Equality International works to mobilise an alliance of Non-Governmental Organisations (NGOs), charities and support groups to further the campaign for ‘face equality’.
Our mission is to enable the facial difference community to live a life free from discrimination, indignity or stigma. We do this by positioning face equality as a social justice movement.
Responsibilities
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Social media – Written, graphic and video content to be produced to support FEI’s mission. With the support from the Campaigns Manager, the Communications Officer will lead on developing engaging content to amplify the voices of the facial difference community. Accessible content standards are essential.
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Graphic/video editing – Using tools such as Canva or CapCut to create and edit content.
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Website updates – All FEI staff have access and responsibility to collectively update our WordPress site in line with their role.
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Copywriting – Creating content for social media primarily with the addition of blogs and other written marketing materials on occasion.
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Engagement – Community management and engagement via online channels, including influencer outreach.
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Monitoring and evaluation – using analytics to track impact.
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Ad hoc tasks: Supporting the team with ad hoc administrative and communications duties as requested.
Past experience:
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Experience of producing content for digital channels is essential.
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Experience of copywriting is essential.
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Experience of design programs such as Canva or Photoshop is essential.
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Experience/knowledge of the social justice and equality movements, particularly those devoted to the disability and disfigurement community, is desirable but not essential.
Knowledge and skills:
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Excellent communication skills – both written and oral, and the ability to communicate to our diverse global audience with care and professionalism.
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Good interpersonal skills in order to collaborate with volunteers, staff, members and our wider community.
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Good knowledge of brand guidelines, tone of voice, and adhering to overarching strategy.
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IT literacy – knowledge of Word, Excel and PowerPoint are essential.
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Knowledge of website, social media and newsletter content management systems.
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Ability to work to tight deadlines, and to prioritise workload.
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Attention to detail and good organisational skills.
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Willingness and enthusiasm to learn, and grow as the face equality movement does.
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Multi-lingual candidates would be an asset to our work.
We would particularly welcome applicants with personal experience of disfigurement/facial difference and from other minority backgrounds.
The client requests no contact from agencies or media sales.