Volunteer management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.
About the Role
We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. You will provide support by telephone, email and text, as well as supporting our skilled volunteers through their development and weekly shifts.
This role also provides valuable practical experience in providing emotional support to vulnerable people.
Please note: This role may close early if a suitable candidate is found, please do not delay in submitting your application as interviews are taking place on an ongoing basis.
Closing date: Midday Wednesday 24th September 2025
To apply: Please complete your application before the closing date, addressing all areas on the person specification and tell us why you want to work for SANE. Applications without a supporting statement will not be considered.
Job Description
1. Delivering support through calls, emails and other means (e.g. text messaging) to people affected by mental illness, and supporting and mentoring volunteers.
2. On shift, creating a safe and supportive team environment with SANE volunteers.
3. Providing debriefing and support to volunteers following their work with callers.
4. Sharing information with your team both verbally and in writing, to ensure effective handover to colleagues.
5. Working as part of a team to ensure a shared understanding of how SANE support services operate; using your knowledge and experience to ensure our callers are effectively supported.
6. Recording work in accordance with SANE’s organisational systems.
7. Always working within SANE’s values, policies and procedural guidelines.
8. Keeping abreast of and working in accordance with relevant legislation and regulatory standards.
9. Understanding and working within SANE’s safeguarding framework.
10. Ensuring all work is in line with the Equality Act.
11. Keeping volunteers up to date with any key service information or legal or procedural changes, as appropriate.
12. Ensuring that any issues or concerns are logged and discussed with a Services team manager.
13. Attending supervisions and appraisals and contributing to team meetings.
14. Having a commitment to personal, volunteer and team development and your own well-being.
15. Being self-sufficient in terms overseeing any I.T., security, and health & safety matters which may arise whilst on the shift.
16. Undertaking any other duties commensurate with this role.
Person Specification
Experience
1. Experience of working with people with mental health conditions/mental illnesses and families and carers. Essential
2. Experience of working on a mental health helpline (or similar helpline) or providing support by email/text or chat services. Desirable
3. Experience of working in a service with volunteers at the heart of delivery where you have supported volunteers to deliver a high-quality service. Desirable
4. Experience of providing high-quality written and verbal support to people asking for help. Essential
Knowledge and Qualifications
5. Good general knowledge of the mental health system including access, treatment and common relevant legislation and available support structures for people with mental illnesses and carers. Desirable
Personal Qualities
6. The ability and enthusiasm to create a team with volunteers, and provide them with support, mentoring and autonomy. Essential
7. The ability to work with distressing and challenging content, support callers with complex needs and ensure self-care. Essential
8. The empathy and compassion to be able to provide meaningful support both on the phone and in emails. Essential
9. A work ethos underpinned by a commitment to equality and diversity. Essential
10. An understanding of and ability to work within appropriate professional boundaries Essential
Skills
11. Excellent interpersonal and communication skills – both verbally and in writing. Essential
12. Commitment and ability to adhere to organisational policies and procedures, especially with regard to safeguarding and confidentiality. Essential
13. Able to work independently, flexibly, and also collaboratively within a team. Essential
14. Good self-awareness. Essential
15. Effective organisational and planning skills. Essential
16. Proficiency in IT packages including Word, Excel and Outlook, with the ability to input and extract data from relevant databases. Essential
The client requests no contact from agencies or media sales.
Corporate Fundraising Manager
Permanent
Salary: £42,000 to £47,000 per annum, plus benefits
Full time – 37.5 hours a week
London N1
We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and Wednesday or Thursday.
The role is being advertised as full-time, but we would consider someone working 4 days per week pro-rata.
Closing date: 5pm, Monday 22nd September 2025
First Interviews: w/c 29th September 2025
Second interviews (optional): w/c 6th October 2025
An exciting opportunity for an experienced Corporate Fundraising Manager has arisen at World Cancer Research Fund (WCRF); the UK’s leading cancer prevention charity focusing on the link between cancer and risk factors such as diet, body weight and physical activity.
We are seeking an outstanding corporate fundraising professional to join our Fundraising Development team. This is a key role for the organisation, proactively leading on new business; delivering mid and high-value partnerships and maintaining a healthy and active pipeline of new prospects to support the long-term sustainability of our work. The successful candidate will develop compelling proposals and pitches to build new relationships and provide excellent stewardship for existing corporate partners. They will manage and deliver the Corporate Partnerships strategy, annual operational plan, and income forecasting and develop accurate annual budgets and forecasts, monitoring performance against plan and setting KPIs and targets.
We are looking for an individual able to demonstrate a significant track record of success in achieving and exceeding set income targets in corporate fundraising as well as developing and delivering a corporate fundraising strategy, annual budgets, and delivery plans. Excellent written and creative skills, with experience in developing engaging proposals and applications for funding is crucial as is the ability to organise, prioritise, and deliver high-quality work to tight deadlines. Strong networking skills with the ability to manage high-profile relationships professionally and tactfully are essential.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date.
You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.
Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe in the importance and value of our colleagues. Our Colleague Experience Manager is a vital role at Starlight, prioritising our colleagues, their experience at work, their wellbeing, health & safety, and aspirations. We listen carefully to our colleagues to understand what matters to them at work and are committed to developing and growing the environment that will enable our colleagues to be their best. You will thrive on responsibilities from policy, process and administration to supporting Learning & Development and our Moments That Matter people strategy.
How To Apply
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values. We’d like a covering letter or statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach inline with the person specification set out on the Job Description.
The client requests no contact from agencies or media sales.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.
Our comprehensive benefits package including:
- An excellent pension scheme - (up to 12% company contribution)
- Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
- Floating bank holidays (choose where to take your bank holidays throughout the year)
- Generous annual leave (25 days starting as a standard)
- Flexible working and much more!
The Role
What will I be doing?
- Managing a portfolio of public engagement events, including the delivery of the summer exhibition in Dublin each year and public engagement events across NI, Scotland and Wales
- Working with colleagues from across the organisation, particularly those in the Membership and National teams to support member led or member involved approaches to public engagement, with members supported and enabled to deliver appropriate activities that impactfully contribute to the IOP’s strategic goals.
- Support the development of public engagement content that demonstrates the value of physics and its applications to our lives and the full range of career and education pathways that can be accessed through doing physics
- Support the evaluation of Public Engagement Events to ensure the ongoing improvement pf our programme
Please note that this role will require significant travel around the UK and Ireland to deliver its remit. We particularly welcome applications from outside London and the South East of England with this in mind.
Projects you work on may include:
- Managing events and activities across the UK and Ireland that connect families with physics
- Developing new, novel and exciting resources that convey the relevance of physics to our daily lives
- Supporting IOP Members and physicists more broadly to be relatable role models for young people and to tell their stories in engaging ways
Who will I work with?
- The role holder reports to the Head of Public Engagement and Dialogue
- Working closely with the other members of the Public Engagement team to deliver a vibrant annual programme
- Collaborating with colleagues from across the IOP including Membership, EDI and Communications
Ideally, we hope you’ll apply if your skills include:
Essential Criteria
- A proven track record of delivering excellence in public engagement with science and physics in particular, particularly with families
- Experience in working with volunteers and those from across the science community to deliver public engagement
- Skill in translating complex physics topics into family-friendly activities
- Experience of engaging with diverse communities, especially those currently under-represented in physics
- A degree in physics/science related/astronomy
Nice to have
- A post-graduate qualification Science/Astronomy or similar
Application
Alongside your CV, please ensure you include a cover letter stating how you meet the person specification.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
To apply for this role please click the link below, best of luck with your applications!
We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Grants operations and data manager
Salary - £54,963 - £64,124 pro rata
Hours - Full-time / part-time (from 0.6FTE)
Benefits - Excellent package including 27 days annual leave + bank holidays
We believe that people’s sight matters and wish to strengthen our committed and passionate team by appointing a grants operations and data manager to join our grants and research team.
The grants operations and data manager is a newly created role, within Moorfields Eye Charity's grants and research team, to support, manage and develop grant funding operations. This is a really exciting time to join the team as this position will play a key role in the ongoing optimisation of the teams grants management system (Flexigrant, implemented 2024) and also the underpinning funding operations to support the delivery of our first grants strategy, due to be launched in early 2026.
We have ambitious plans. We have put into action a five-year business plan that is supporting our growth from raising and funding around £6 million annually to becoming a £10 million a year charity.
This is an exciting opportunity for the grants operations and data manager to bring passion and experience to our dedicated team, ensuring we have robust and effective processes to select and award the most impactful projects and programmes, and enable the monitoring of outputs, outcomes and impact.
Experience in grants management is essential and the successful candidate will be able to think creatively, plan, solve problems, and make effective decisions in a fast-paced environment.
About the role
You will be joining a supportive grants and research team who are committed to ensuring the charity has robust grant making mechanisms to determine best use of charitable funding together with monitoring and evaluating projects and programmes.
You will be involved in optimising the grants management system and funding processes, driving effective data collection and reporting, and corresponding work-flows. The role is highly collaborative, requiring you to develop professional working relationships with stakeholders at various levels. It will suit a candidate who is dynamic and ambitious, confident delivering change, and in taking initiative.
About you
You will have an established track record in grant-making, ideally in a health or medical research charity. You will have experience in the full life-cyle of grants management and the delivery of grant-making programmes, working with complex data and databases. You will also have a keen interest in improving operational processes and developing/analysing reports for data driven grant making activities and showcasing the impact of funding.
You will be an effective communicator, able to build confident working relationships at all levels. You will bring strong interpersonal skills along with the ability to work collaboratively and to influence, lead others in matrix style working.
To apply
Your application should include your CV and your cover letter response (up to 500 words each) to the following questions:
› What attracts you to this role and Moorfields Eye Charity?
› How your experience applies to this role?
If you think you could do the role, but don’t have all the desirable experience, we would still welcome an application from you.
The closing date for applications is 16 September 2025.
Interviews are expected to be week commencing, 29 September 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior roles in our sector-leading Philanthropy team don’t come up often — and when they do, they’re career-defining. Are you a relationship-led fundraiser who thrives on securing transformational gifts? Do you want to work with inspiring senior volunteers and philanthropists to change the lives of seriously ill children? If so, join our talented and supportive team and play a pivotal role in funding life-changing research and world-class healthcare.
Salary
The salary for this position is £52,526 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office.
In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate.
Key Responsibilities
- Lead and deliver on a personal fundraising target of £1.5m+, securing six- and seven-figure gifts and multi-year pledges from high-net-worth individuals and charitable trusts.
- Recruit, inspire, and work alongside senior volunteers, campaign boards, and influential supporters to drive ambitious fundraising activity.
- Manage a portfolio of donors and prospects using insight-led approaches to maximise long-term engagement and impact.
- Oversee campaign events, communications, and bespoke proposals, ensuring strategies align with income targets and supporter experience goals.
- Provide inspiring line management to a small team, supporting professional growth and wellbeing.
Skills, Knowledge and Expertise
- Proven track record of securing six- and seven-figure philanthropic gifts.
- Experience working with senior volunteers and campaign boards to deliver major fundraising initiatives.
- Strong strategic leadership and the ability to galvanise a team to meet ambitious targets.
- Exceptional relationship management, influencing, and presentation skills.
- Creativity, innovation, and resilience in achieving results under pressure.
About the team
You’ll join our sector-leading Philanthropy team — recognised as one of the most high-performing and respected in the charity sector. We partner with some of the most generous and committed philanthropists in the UK and beyond to transform the lives of seriously ill children.
Our talented and supportive team of 20+ works closely with colleagues across fundraising, clinical, and research teams to create inspiring, high-impact opportunities for supporters. In partnership with senior volunteers and committees, we drive landmark campaigns including the £300 million Build It. Beat It. appeal and the Tick Tock Club, with exciting plans for a major new research-focused campaign on the horizon.
Benefits
- 30 days annual leave (plus bank holidays)
- A flexible approach to working arrangements.
- Access to our enhanced pension scheme
- Life assurance
- Access to various health and wellbeing schemes, including the employee assistance programme.
We are Great Ormond Street Hospital Charity. We stop at nothing to help give seriously ill children childhoods that are fuller, funner and longer.
The client requests no contact from agencies or media sales.
Donnington Doorstep Family Centre is an independent, community-based children’s centre, governed by a board of trustees, delivering a range of universal and specialist services. From our purpose-built centre in East Oxford, running for 40 years, our activities focus on play, learning, support, and youth and community development.
This is an exciting new post with responsibility for the management of Doorstep’s core service provision. We are looking for a manager to oversee both our Early Years and Youth Work service, however, we will also consider someone with expertise in one of these areas.
You will be committed to our vision and values and to making a difference to the lives of children, young people and families in OX4.
Closing date: 5pm Thursday 18 September 2025
Interview date: Thursday 25 September 2025
Doorstep provides holistic support that is co-created with children, young people and families through building relationships and creating safe spaces

The client requests no contact from agencies or media sales.
We’re seeking a Finance Manager to lead robust financial reporting and governance across 80 parish sites, while supporting central operations from our Crawley base.
In this key role, you’ll produce timely and accurate management accounts, oversee cloud-based reporting, and lead on the preparation of annual statutory accounts. You’ll be the primary contact for external auditors and play a central part in reporting to our Trustees and Diocesan Finance Committee.
You’ll also manage cashflow forecasting, tax compliance, treasury and investment activity, and VAT (for one subsidiary). Charity sector experience is highly desirable, but your collaborative, flexible leadership—especially of a diverse network of staff and volunteer finance teams—will be most essential.
Reporting to the Chief Operating Officer, you’ll oversee the support of cloud-based reporting for 80 parish sites and the delivery of timely, accurate management accounts for central operations based at our Crawley site. You will have a key role in providing high-quality financial reporting to our Trustees and Diocesan Finance Committee (DFC). You'll also lead the team in producing statutory audited accounts, acting as the principal contact for external auditors.
With additional responsibility for cashflow forecasting, treasury and investment management, tax compliance, VAT (for one subsidiary), and gift aid, this role ensures that the Diocese maintains robust financial governance. While Charity sector experience is a significant advantage in this position, it is your flexible and positive leadership of a diverse staff and volunteer finance community across some 80 sites that will set you apart.
This is an in person role which involves the supervision of junior staff, it is based at our Crawley office (option for some hybrid working).
The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Fixed Term Basis until December 2026.
As a Store Manager you will manage the day to day running of our Harrogate Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: Units 3 & 4 Ground Floor, Plots 46-48 Yearlstone Square, Milton Keynes, Buckinghamshire, MK6 4AT
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
There is free parking outside the store and extensive and regular bus routes.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Your primary responsibilities will include supporting the Board of Trustees in setting, and then delivering the charity's strategic direction, overseeing its operational and financial management, and ensuring long-term sustainability. You will work closely with our dedicated team to achieve our mission and goals, while working alongside the Board of Trustees to uphold robust governance and compliance standards.
We are looking for a CEO who is able to inspire a team, support a positive work culture with shared values. We also need that person to understand the demands of running a small organisation and the importance of partnership working. No day is the same and flexibility and adaptability are essential!
For instructions on requesting an application pack please visit our website.
Closing date Wednesday 17th September 2025.
The client requests no contact from agencies or media sales.
We need a new Library of Things Manager to run our Frenchay site, on the UWE campus, working with the rest of our small team of staff and volunteers to make borrowing as convenient as buying.
If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.
Job title: Library of Things Manager (Frenchay)
Reports to: Operations and Development Manager
Based from: Share Bristol Frenchay, University of the West of England, Frenchay Campus, Coldharbour Lane, Bristol BS16.
Contract: Permanent
Work pattern: £12.75 per hour, minimum of 12 hrs a week. The 12 hours per week are to include the following hours onsite at Share Bristol on the UWE Frenchay campus.
Core hours will be:
– Tuesdays 4:45-7:15pm
– Wednesdays 11:45-2:15pm
– Fridays 9:45-12:15pm
Other hours can be worked flexibly either on or off-site.
Oversee the Share Bristol Frenchay Library of Things, ensuring it meets the needs of the local community, and work in partnership with the rest of the Share Bristol team to ensure the success of our charity and our Library of Things service.
This role is responsible for the day to day running of the Frenchay Library of Things, recruiting and supporting our volunteers, helping us engage with partner organisations, including UWE, managing our Thing donations and inventory, and assisting our current and potential members.
We’re looking for someone to start as soon as practical, and work around 12 hours a week. The working hours will be mainly around when we are open for lending sessions. We’re accredited with the Living Wage Foundation, so you know you will be paid fairly, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want, for free!
We look forward to hearing from you!
Closing date: 9am on Monday 15 September 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.
No agencies please.
Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.
Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.
The Fundraising Manager will be instrumental in supporting the wider team with our fundraising efforts. They will work closely with the Senior Management Team and the External Relations department along with the wider cathedral community. The Fundraising Manager will be responsible for trust and grangt funding applications as well as identifying new potential sources of income.
PERSON SPECIFICATION
Essential
Experience in a Fundraising / Development role.
Demonstrable capacity to raise funds from trusts and foundations.
Exceptional communication skills, together with a confident and professional approach.
Must be self-motivated whilst understanding the importance of working as part of a team.
Sympathetic towards and supportive of the mission and values of the cathedral.
High level of administrative competence and comfortable handling and reporting on financial information.
The ability to establish and maintain good working relationships with a range of people including cathedral colleagues and external organisations.
Willingness to work flexibly, including evenings, weekends and public holidays as required.
Experience of working towards and delivering against an agreed financial target.
Empathy with the ethos of the Church of England.
Birmingham Cathedral is a Christian Church of the Anglican Communion and the seat of the Bishop of Birmingham. As the Church of England cathedral chur

The client requests no contact from agencies or media sales.
We have an exciting opportunity for a passionate Store Manager to join Barnardo's on a Full Time, Permanent Basis.
As a Store Manager you will manage the day to day running of our Gerrards Cross Store, leading a team of colleagues to maximise store sales and profits. By doing so you will play a crucial role in raising the funds for the amazing services and support Barnardo's provides for children, young people, parents, and carers across the UK.
Location: 62 Packhorse Rd, Gerrards Cross, Buckinghamshire, England, SL9 8EF
Working Pattern: As the store is open 7 days a week, the successful post holder will be required to on a rota basis which will include weekend, evening, and bank holiday working.
Some but not all key responsibilities are:
- Ensuring stock is generated over the door by members of the public and donors sign up to the Gift Aid scheme.
- Ensure that the high standard of service to customers that is expected by Barnardo's is maintained at all times.
- Implement promotions in the Store as directed by Head Office or your Area Business Manager.
- Maintain a high standard of presentation, both in the windows and the interior of the Store.
- Ensure there is adequate stock available on the shop floor, at all times, on all key lines
- Provide training, development, work reviews and appraisals for paid staff to enable them to perform their jobs efficiently and effectively.
- Create an organised and pleasant working environment for staff and volunteers.
- Actively recruit the correct/specified number volunteers to deliver the stores objectives and KPI's.
- Ensure all financial, cash handling and security procedures are adhered to as per the Barnardo's Manager's Manual and the relevant Retail procedures.
- Hold the shop keys, ensuring that the shop is secure whenever it is left unattended.
Idea Candidates Must Haves:
- Ability to deliver excellent customer service.
- Experience of managing people
- Ability to liaise and respond to a variety of people from varying backgrounds.
- Ability to meet the needs of customers on a face-to-face basis, in order to generate sales and increase customer usage of the shop.
- Ability to add, subtract, divide, and multiply up to four figures in order to maintain budgets and complete accurately weekly income/banking sheets.
- Ability to handle cash and reconcile accurately.
- Proven experience of meeting targets and KPI's.
- Basic IT skills.
The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.
* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.
Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Be part of something bold. Be part of 224.
Youth Moves has been supporting young people in South Bristol since 2005 giving them safe spaces, a voice, and the confidence to thrive. From open-access sessions and targeted mentoring to school partnerships and community projects, we help young people feel safe, be themselves, have fun, and build brighter futures.
Now, we’re taking it further. We’re transitioning to 224 Youth Zone, which will offer thousands of young people somewhere safe to go, something positive to do, and someone they can trust. With 224, we’ll grow our reach from 850 to over 4,000 members creating bigger opportunities, stronger communities, and lasting change.
Behind every great frontline service is a brilliant operational engine and that’s where you come in.
From HR and health & safety to facilities, catering, volunteering and reception, you’ll oversee critical day-to-day operations while managing a dedicated team of managers and coordinators. You’ll work closely with our external HR partner and internal systems lead to streamline processes, enhance efficiency, and ensure we’re operating at the highest standards.
As a key member of our Senior Leadership Team, you’ll help shape organisational strategy and culture, playing a pivotal role in building a workplace where our people and young people can thrive.
What you'll bring:
· Significant experience in operations or business management, ideally within a youth, charity, or public sector setting
· Confident and compassionate leadership, with a track record of managing teams and cross-functional work
· A strategic, proactive approach to systems, problem-solving, and operational improvement
· Experience managing HR processes and working with external service providers
· A strong commitment to inclusion, safety, and excellence in every aspect of your work
Why join us?
At 224, this isn’t just another operations role, it’s an opportunity to help build something from the ground up. You’ll play a central part in creating a safe, welcoming, and high-performing environment where young people are inspired to reach their potential.
If you're passionate about purpose-led work, thrive in dynamic settings, and want to make a meaningful difference in South Bristol, we want to hear from you.
Apply now and help build the foundations for a brighter future.
Everyone is welcome. Everyone is valued. Everyone matters.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
We have an ambitious membership growth target of 20%. In order to achieve this we need to be setting up new groups across the UK at scale. We have recently changed our marketing approach and are able to generate high volumes of high-quality enquiries. But we have lots of areas without groups or with groups who are full and not able to accept new members. We therefore need someone to take charge of setting up new groups at scale, ensuring the process for doing so is robust and streamlined.
Reporting to the Chief Executive, you will manage the end-to-end new group set up process:
- Identify geographical location for new group – based on no existing groups in area, local groups being full and/or volunteer availability
- Source local volunteers and work with them to get new groups up and running
- Help them to identify suitable venue and time for first meeting and free and low cost opportunities to promote new groups in local area
- Work with Social Media Assistants to execute local level organic digital outreach via community Facebook groups and websites
- Outreach to local social prescribers to encourage them to signpost to NWR
- Source volunteers to distribute printed marketing assets within local community
- Chair first meetings or (depending on location) recruit member volunteer(s) to do so
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Call referred enquirers to explain more about new group – try to convert them to attending first free meeting
- Agree details for first meeting and brief press release to CEO
- Manage the enquiry process for new groups or support volunteer in doing so
- Keep record of enquirers, meeting attendees and memberships of new groups and provide updates at weekly meeting and for Dashboard and HOD reports.
- As we are a small organisation, you may also be required to undertake work outside of this remit to support the HOD and Membership team in the smooth running of the organisation.
Person specification
- Motivated by hitting targets and creating lots of new groups to connect socially isolated women
- Proficient in MS Office (Word, Excel, Powerpoint, Teams) and Google applications
- Enthusiastic and resourceful – keen to learn new systems and work to problem solve when necessary.
- Experienced social media user
- Experience in volunteer recruitment and management is highly desirable
- Proactive, driven - able to work autonomously
- Outgoing, confident, happy to chat to enquirers and volunteers
- Warm, friendly, approachable, helpful
- Methodical and organised – able to work at pace whilst keeping efficient records of progress
- Appreciative of need to work at scale and streamline processes to maximise output
Our mission is to combat social isolation by connecting women across the UK
The client requests no contact from agencies or media sales.