Volunteer management volunteer volunteer roles

The Intervention Gap Dinner | March/April 2026, London

We're seeking a dynamic, detail-oriented Event Coordinator to lead the execution of an innovative workplace mental health event bringing together 60 NHS workers and managers.

What you'll own:

• Overall event logistics from venue liaison to day-of execution
• Volunteer team coordination (5-6 people)
• Timeline management and contingency planning
• Guest experience flow from arrival to departure
• Problem-solving in real-time on event day

Qualifications

• Skills in Event Planning and Event Management
• Strong Communication and Customer Service skills
• Experience or knowledge in Sales is desirable
• Ability to collaborate effectively within a team and with external parties
• Exceptional organisational and multitasking abilities
• Passion for creating meaningful event experiences

What you'll gain:

• Lead a meaningful project addressing workplace mental health
• Work with UCL, King's College, and LSE partners
• Feature credit in documentary filming
• Portfolio-worthy case study for events management
• Reference from healthtech startup CEO

Commitment: Commitment: 40-50 hours total over 6-8 weeks

This is not a casual volunteering opportunity. We're looking for someone who treats volunteer commitments with professional rigour.

Why volunteer with The Intervention Gap Dinner?

This isn't performative wellness theatre. We're addressing a real gap: employees who need help but don't ask, and managers who sense problems but lack confidence to intervene. Your work will directly contribute to research informing burnout prevention being developed with leading UK universities.

You'll be part of something that treats workplace mental health with the seriousness it deserves.

About Do Me A Favour Buddy: We're building AIgorithmic technology and guidelines to predict employee burnout 2-4 weeks in advance, enabling early intervention before crisis points.

Centre Manager

The Teignbridge Heritage Centre is a focal point for recording the history and culture of our local environment.  The museum has a large collection of historical and contemporary artifacts including the remains of the French invasion and sacking of Teignmouth in 1690.  It also offers comprehensive research and archive access to a large collection of historical artifacts and data.

Applications are invited for the post of Centre Manager

This voluntary role is key to the smooth running and viability of the Museum and carries responsibility for most aspects of the day-to-day coordination and administration of the Centre.  Much of the role’s responsibilities can be handled online with a nominal ½ day a week on duty at the Museum.

Ideal applicants will be able to bring business experience and flexibility to handle a range of responsibilities and a team of volunteers.  Well-developed administrative and delegation skills, possibly acquired from a management role in industry or commerce, will be a distinct advantage.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

JOB PURPOSE:

To support the Finance & Accounting Team by accurately tracking donations and financial transactions, maintaining clear and auditable records, and assisting with routine reconciliations, ensuring transparency, accountability, and timely financial information to support ethical decision-making within the CIC.

About the role:

The Volunteer Finance Associate supports the Finance & Accounting Team by accurately tracking donations and financial transactions, maintaining clean and auditable financial records, and assisting with routine reconciliations. This role is essential in ensuring transparency, accountability, and timely financial information to support ethical decision-making within the CIC.

Experience Qualification and Requirements

Essential Technical Competencies

• Practical experience supporting finance or accounting processes at organisational level.
• Experience recording, tracking, and reconciling financial transactions or donations.
• Familiarity with accounting software such as:
  • Xero
  • QuickBooks
  • Sage
  • or equivalent finance systems
• Ability to maintain accurate, audit-ready financial records and documentation.
• Working knowledge of basic accounting principles and financial controls.
• Strong numerical accuracy and attention to detail.
• Ability to escalate discrepancies or irregularities clearly and promptly.
• Understanding of confidentiality, ethical finance handling, and data integrity.
• Ability to manage multiple finance tasks while meeting internal deadlines.
• Equivalent professional or voluntary experience accepted.

Desirable Competencies

• Experience working within non-profit, CIC, charity, or community-based organisations.
• Exposure to donation platforms, fundraising tools, or payment processors.
• Experience supporting finance teams in volunteer-led or resource-constrained environments.
• Familiarity with financial reporting for internal or governance purposes.
• Awareness of compliance, audit, or internal controls in small organisations.

Qualifications

• Formal qualifications: Not strictly required.
• Education background: Accounting, Finance, Economics, Business, or related field preferred.
• Professional experience: Equivalent practical or voluntary experience accepted.
• Finance, ethics, or data protection training: Required once in post (training can be provided).

Main Responsibilities/ Key Duties

• Record and track all donations received through approved fundraising and payment platforms in a timely and accurate manner.
• Assist with the reconciliation of donation records against bank statements and payment processor reports.
• Support the maintenance of accurate financial data within accounting software such as Xero, QuickBooks, Sage, or equivalent systems.
• Prepare basic financial summaries, donation breakdowns, and internal reports for review by the Lead Financial Accountant.
• Assist with filing, document management, and maintaining audit-ready financial records in line with CIC policies.
• Ensure financial records are complete, clearly labelled, and stored in accordance with internal retention and compliance standards.
• Escalate discrepancies, missing information, or irregular transactions promptly and clearly to the Lead Financial Accountant.
• Adhere strictly to the CIC’s financial policies, ethical standards, and confidentiality requirements at all times.
• Support ad-hoc finance tasks as required to assist with month-end or internal reporting processes.

You must:

• Be aligned with the CIC’s mission, values, and ethical, anti-capitalist stance.
• Be willing to commit at a founding level during the unpaid build phase of the organisation.
• Be comfortable working with evolving or incomplete financial systems and helping to build structure, clarity, and good practice.
• Be able to work responsibly with sensitive financial and donor data.
• Be comfortable collaborating across multiple teams, including Finance, Operations, Fundraising, and Leadership.
• Be able to follow guidance, policies, and controls while also exercising sound judgement.

You should bring experience in some of the following:

• Supporting finance, accounting, or data processes within small organisations or teams.
• Donation tracking, income recording, or financial data management.
• Working with accounting software, spreadsheets, or structured financial systems.
• Reconciliation, data checking, or basic internal reporting.
• Maintaining accurate records in low-resource or volunteer-led environments.
• Working with limited budgets in non-profit, CIC, or purpose-led settings.

Formal qualifications are not strictly required, but relevant education is desirable.
Essential equivalent practical or voluntary experience is mandatory.

Next Steps

Shortlisted applicants will be invited to:

• A values-led conversation focused on ethics, accountability, and mission alignment.
• A practical discussion around financial processes, data accuracy, and working within evolving systems.

If you believe that transparent, well-managed finances are essential to trust, safeguarding, and long-term impact, this role is for you.

A Final Word

Transparency is power and responsibility.

If you know that:

• Financial integrity builds public trust
• Data accuracy protects communities and donors
• Accountability matters more than scale

Then your contribution here will matter.

OFFICE MANAGER & EXECUTIVE ASSISTANT @ REMIX

Keep the vibe flowing. Power the mission. Support the vision.

REMIX is a youth charity with energy. We’re bold. We’re positive. We’re community-first. We back young Londoners with confidence, skills, networks, and opportunities to rise — on their terms, in their voice, with their power.

Now we’re looking for a volunteer Office Manager & Executive Assistant who can bring organisation, warmth, and good vibes to the heart of the charity — supporting our Founder & CEO and keeping REMIX running smoothly behind the scenes.

We want someone who is:

• Super organised, reliable, and full of positive energy

• A natural people-person who brings calm, clarity, and good vibes

• Passionate about youth empowerment and community

• Confident with admin, communication, and keeping things moving

• Ready to support leadership and help build a charity that feels youthful, bold, and full of life

What you’ll actually do:

• Support our Founder & CEO with day‑to‑day admin and coordination

• Set up and keep our office systems tidy, smooth, and stress‑free

• Manage emails, scheduling, documents, and key communications

• Help ensure we meet charity regulations, policies, and good practice

• Keep track of tasks, deadlines, and important information

• Be the friendly, organised presence that keeps everything flowing

• Bring ideas, energy, and structure to help REMIX grow

This is the behind‑the‑scenes role that keeps the whole movement moving.

Why this role matters:

When the office runs smoothly, the mission runs powerfully. Your support helps our CEO stay focused on leading the movement, building partnerships, and backing young Londoners to rise.

You become the:

• Organiser who keeps everything on track

• Right hand who supports leadership with confidence

• Steady presence who brings calm to the chaos

• Positive force who helps REMIX stay vibrant, youthful, and unstoppable

Who this is perfect for:

• People who love organising, planning, and making things easier for others

• People who want to support a mission that actually changes lives

• People who vibe with youth culture, community energy, and purpose

• People who want to build experience in charity operations, leadership support, or admin

If you’re ready to support the vision, power the mission, and keep the vibe flowing — REMIX wants you.

Let’s build something powerful together.

REMIX

Join Our Mission. Bring Your Joy. Transform Lives.

At Tell My Truth and Shame the Devil C.I.C., we are building a global movement rooted in truth-telling, healing, family, and the transformation of generations. Our mission is to confront childhood trauma, intergenerational trauma, and systemic injustices — and help people return to their true selves through community, knowledge, and love.

We work like a family: connected, supportive, purpose-driven… and full of laughter.

We are now expanding our team and looking for a Corporate Entertainer & Culture Animator — a warm, creative spirit who will bring joy, connection, and positive energy to our remote community.

This is a unique role and may be the first of its kind in the UK charity/CIC space.
If you are an entertainer with a heart for people, culture, and community — this could be the perfect home for your gifts.

 Role: Corporate Entertainer & Culture Animator

Location: Remote (UK Time Zone Preferred)
Commitment: (flexible)
Pay: Volunteer role (paid opportunities to apply as the CIC scales)
Start Date: Immediately (after interview)

About The Role

We are looking for someone who naturally lights up a room — even a virtual one.

Your purpose is to help keep our volunteers, creatives, future ambassadors, and leadership team motivated, connected, and full of joy while we build something historic together.
Laughter is medicine — and you will be one of the healers.

You will bring creativity, humour, and fun to our organisation through:

• Games & icebreakers at meetings
• WhatsApp riddles, jokes, challenges & positive energy
• Weekly/monthly fun activities
• Virtual team bonding sessions
• Celebrations, awards & cultural themes
• Future in-person events, trips & gatherings

This role is about building joyful company culture for a mission that deals with serious topics — and reminding all of us that healing also includes play, community, and connection.

Who We’re Looking For

Someone who is:

• Naturally funny, joyful, charismatic, or expressive
• Loves entertaining people
• Creative with games, riddles, challenges, themes, and fun ideas
• Empathetic and sensitive to emotional topics
• Confident online and comfortable speaking in groups
• Culturally aware, especially within the Black and diaspora community
• Passionate about uplifting others
• Excited to help build a future global organisation

Ideal backgrounds include (but are not limited to):

• Comedians
• Actors
• Hosts/MCs
• Spoken word artists
• Content creators
• Team-building facilitators
• Corporate entertainers
• Youth workers with creative flair
• Performers
• Creative arts professionals

If you can bring joy, creativity, and community spirit, we want to meet you.

What You’ll Do

• Add light, energy, culture, and laughter to our team environment
• Create fun moments during Zoom meetings
• Run occasional virtual game nights or mini-events
• Share riddles, humour, and engagement in our WhatsApp groups
• Help team members bond and feel valued
• Celebrate wins, birthdays, and achievements
• Bring creative ideas to improve morale and connection
• Work alongside leadership to shape a positive, family-focused culture
• Support future in-person events such as team days, retreats, and awards nights

Why Join Us?

You will:

• Become part of a beautiful, movement-driven family
• Play a central role in shaping a loving, joyful global collective organisation
• Use your gifts to uplift volunteers, survivors and fundraisers
• Help restore emotional wellness through creativity and laughter
• Create a legacy of culture, joy, and belonging
• Grow with us as we scale towards reaching 1 billion people worldwide throughout the lifetime of the movement

We are building something bigger than all of us — and we want someone who brings light to join this journey.

How to Apply

Please send ONE of the following:

• A short email
• A WhatsApp voice note
• A short video (optional)

Tell us:

1. Who you are
2. What makes you a great fit for this role
3. What creative talents you can bring
4. A sample — joke, riddle, poem, short skit, or anything showcasing your energy

OVERALL PURPOSE OF ROLE

MAIN ACTIVITIES AND RESPONSIBILITIES

Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.

Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.

Work as a team member, taking full responsibility for all shop duties undertaken.

Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.

CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)

Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.

TECHNICAL RESPONSIBILITIES

Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.

OTHER FEATURES OF JOB

Hours of work are according to those agreed between yourself and the Shop Manager.

Opportunity for paid employment in our charity shops.

Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.

LOCATION

South East London Alex TLC charity shop premises.

PERSON SPECIFICATION

EDUCATION, QUALIFICATIONS AND TRAINING

DESIRABLE:

· GCSE, ‘O’ Level or equivalent Mathematics and English Language

· customer service

EXPERIENCE

DESIRABLE:

· Willingness to learn about leukodystrophy and the challenges our beneficiairies face

· charity shop or other retail

WORK BASED COMPETENCIES

DESIRABLE:

· Good customer service skills

· Good telephone skills

· Good writing skill

· Good numerical ability

· Good organisational ability

· Flair for display

· Computer literacy

BEHAVIOURAL COMPETENCIES

ESSENTIAL:

· Motivated

· Honest

· Committed

· Ability to work in a team

DESIRABLE:

· Enthusiastic

· Articulate

· Calm under pressure

· Methodical

· Resourceful

· Commercial acumen

We are only able to accept applications from UK residents.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public.

Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported. Activities include:

· Supporting and encouraging a team of fundraising volunteers

· Planning fundraising events and activities with your team

· Allocating tasks before and during fundraising events

· Keeping financial records from fundraising events

· Encouraging and promoting a professional image of Cats Protection 

· Following policies and guidelines and ensuring licences and permits are obtained for events

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers. You will be supported and guided from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

We're looking for someone with the following:

· Great people skills and the ability to bring out the best in others

· Excellent organisational skills

· The ability to prioritise and delegate

· An appreciation of the importance of handling money and charity resources responsibly

· Fine-tuned communication skills and a passion for engaging with people within your local community

· Basic IT skills to use Cats Protection systems - training and support can be provided

· Committee volunteers need to be aged 18+

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

Do you have experience in digital and social media? Can you help us improve our communications and raise the profile of the work we do?

We are seeking an expert, creative Volunteer Digital and Social Media Lead. You will help us promote our programmes supporting people in prison and young people at risk of entering the justice system, as well as our Community Bike Shop, which funds and strengthens this work.

What you’ll do:

• Design and schedule engaging posts, stories, and reels across Instagram, Facebook, TikTok, and more to grow our audience.

• Develop strategies for viral campaigns and collaborations to boost awareness and donations and share your expertise with our team.

• Analyse metrics (engagement, reach, growth) and refine tactics based on what resonates.

• Create eye-catching visuals using tools like Canva.

• Update our website as required and make suggestions for improvements.

• Work with our expert Trustee to consider how we can use online retail platforms to sell our refurbished bikes.

What we’ll provide:

· Creative freedom within agreed priorities and tone of voice.

· Access to the right tools plus shared photos, stories and impact stats.

· A named contact, light-touch sign-off, and occasional check-ins to remove blockers.

Time commitment: we’ll agree a realistic scope with the right volunteer based on their availability.

Reasonable agreed expenses will be paid.

Thank you

Mark Flannagan
Chief Executive

About us

UpCycle, works with individuals in prisons and young people at risk in marginalised communities.  We use bicycle maintenance workshops to help build life skills, enhance employability, prevent offending and reoffending, and foster social reintegration.  We also offer lead rides, bike fit-it sessions and other ways to engage with vulnerable people.

In prisons

· We delivered 956 un-refurbished bikes and received back 768 refurbished bikes across eight prisons and one Young Offenders Institution, training over 238 individuals.

In the Community

· Over 1034 bikes were donated to our Community Bike Shop, of those we refurbished and distributed more than 612 to underserved communities locally and overseas.

· Workshops in Bradford engaged 361 participants in diverse cycling-related activities across the area.

· "Bike to the Future" and other initiatives reached 220 young people with more complex needs.

Job Title: Graphic Designer                                                                              

Reports To: Department Manager 

Location: Remote

Employment Type: Volunteer (12 hours/week for 6 months)
 

About the Project – “Solta o Jogo”
“Solta o Jogo” is a vibrant cultural competition and festival celebrating Brazilian heritage through Capoeira, music, dance, acrobatics, and a Brazilian arts & crafts fair. Hosted at Kingston University Townhouse, the event invites the community to participate in free performances, workshops, and exhibitions promoting cross-cultural understanding.

As part of this initiative, we are seeking a Graphic Designer to bring the visual identity of the project to life. From social media graphics to event branding and promotional materials, you will help ensure the festival’s visual storytelling is engaging, inclusive, and aligned with our mission. This remote volunteer opportunity is perfect for creatives looking to build a professional portfolio while contributing to a high-impact community event.

Position Overview:
The Graphic Designer will play a central role in shaping the visual communications for “Solta o Jogo” and other Quilombo UK initiatives. Working closely with the Creative Director and Marketing team, the designer will conceptualise and produce a range of creative assets across print and digital media. This is an ideal role for someone with strong design skills who is passionate about culture, community, and impactful storytelling.

Key Responsibilities:

Creative Development:

• Study design briefs and translate project goals into compelling visuals.

• Develop concepts, mock-ups, and final designs for social media, posters, presentations, merchandise, and web content.

• Ensure all graphics are visually cohesive, accessible, and aligned with brand guidelines.

Design Production:

• Use design software (e.g., Adobe Photoshop, Illustrator, InDesign) to produce high-quality visuals.

• Test designs across various formats (print, digital, mobile).

• Revise designs based on feedback from the team and stakeholders.

• Prepare final graphics and ensure they are formatted correctly for production and distribution.

Collaboration & Communication:

• Work closely with copywriters, programme leads, and event coordinators to integrate design into broader communication strategies.

• Present design ideas clearly to both technical and non-technical audiences.

• Attend creative planning sessions and contribute visual ideas to campaign strategies.

Required Qualifications:

Education:

 Degree or current studies in Graphic Design, Fine Arts, Visual Communication, or a related field is desirable.

Experience:

• Proven experience in graphic design, either freelance or in a professional setting.

• A strong portfolio showcasing illustrations, branding, and layout design.

• Familiarity with Adobe Creative Suite or equivalent tools.

• Skills:

• Excellent visual design skills and a strong eye for detail, colour, and typography.

• Ability to manage time and priorities independently.

• Comfortable receiving and applying constructive feedback.

• Strong communication and collaboration abilities.

• Open to working across various creative formats and adapting style as needed.

Benefits:

• Contribute to the visual storytelling of a nationally recognised cultural event.

• Expand your design portfolio with real-world creative assets.

• Collaborate with a supportive and multicultural volunteer team.

• Receive feedback and mentorship to support your creative growth.

• Flexible schedule with full remote access.

• Local travel expenses reimbursed (if attending any in-person sessions or events).

Equality Statement

Quilombo UK is committed to fostering an inclusive and diverse environment. We promote equal opportunities in line with the Equality Act 2010. Discrimination of any kind will not be tolerated, and we encourage applications from individuals of all backgrounds.

CHARITY SHOP VOLUNTEER – CUSTOMER SERVICE - LEWES

PURPOSE

To assist the Shop Manger in the running of an Age UK East Sussex Charity Shop with a focus on serving customers, driving sales and store presentation.

We are currently looking for volunteers on weekdays and weekends.

Please get in touch if you would like to become part of our amazing Volunteer Team!

ROLE OF THE VOLUNTEER

· Greet and thank customers in a polite and friendly manner

· Assist customers in choosing items and actively promote sales

· Replenish and display stock in the shop throughout the day

· Receive donations and complete Gift Aid paperwork

· Handle cash and operate the till following correct procedure

· Take credit card payments using the Streamline system

· Assist in keeping the shop clean and tidy following the cleaning rota

· Undertake other tasks as required by the Shop Manager

SKILLS AND ATTRIBUTES NEEDED

· Great communication and interpersonal skills

· A pleasant and friendly manner

· Basic numeracy skills

· An eye for detail

· Enjoy working as part of a team

· Trustworthy and reliable

AS A VOLUNTEER WE WOULD ASK YOU TO

· Support the Mission and Vision of Age UK East Sussex by helping us to ensure that our county is a place where people in later life flourish

· Be available to volunteer for at least one regular shift each week. This could be a morning, afternoon or whole day. Depending on the store we open Monday – Sunday.

· Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times

· Be reliable and conscientious

· Attend all training and information days, group meetings and supervision

· Exercise patience and understanding when dealing with customers

AS A VOLUNTEER WE WILL OFFER YOU

· An induction and ongoing training with support sessions if required

· Reimbursement of out of pocket travelling expenses

· Full recognition of the time, energy and skills volunteers freely give - for

example long service and merit awards

· The opportunity to be part of a friendly team

· Respect for volunteer’s limitations, both in time and emotional involvement

· The opportunity to meet other volunteers and attend occasional social events

· The opportunity to be involved in the planning and development of Age UK East

Sussex

· Appropriate insurance cover - to protect you whilst you are acting on behalf of

Age UK East Sussex

· The opportunity to enhance your skills in a retail environment.

We place great value on our volunteers - who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.

Board Trustees

Voluntary Position 

Required to attend a minimum of four quarterly business meetings per year (travel expenses are available).

About Perth and Kinross Heritage Trust:

Since 1988, Perth and Kinross Heritage Trust (PKHT) has worked collaboratively to preserve, enhance, and increase understanding of the historic environment of the area, through a wide remit encompassing historic building conservation and archaeology. 

PKHT achieved their objectives through the delivery of projects, the provision of grants, information, and advice, and through a programme of outreach and training activities. The Organisations current key projects include the transformative work of the Perth City Heritage Fund, and an exciting new programme of community archaeology which will aim to engage communities across all of Perth and Kinross. Their aims are to maintain and enhance sense of place; provide a learning resource for local communities; and to build sustainable economic development through improvements and events for both local residents and visitors. 

Perth and Kinross has a rich physical heritage of archaeological sites and historic buildings and PKHT is committed to delivering projects and activities that increase awareness, understanding, and appreciation of the historic environment for everyone. Supported by a range of funders, the outreach and learning activities are often delivered through funded projects such as the King’s Seat Hillfort Archaeology Project, while They also co-ordinate the Doors Open Days programme for the area.

Trustee Details:

Perth and Kinross Heritage Trust is currently seeking new trustees for their board and, to sustain their invaluable work, are inviting new board members, who have the right skills, experience, and time to take on the role effectively and impactfully, as well as sharing an affinity with their aspirations to safeguard local heritage and promote it to a wider audience.

The trust are keen to hear from people who have skills in buildings conservation, marketing and social media, legal and finance, IT and General Fundraising but would welcome expressions of interest from others who share a passion for what the area has to offer - and what is still to be uncovered. People who live further afield from the area are also encouraged to apply, especially if they bring similar experiences from further afield. The Trust is also keen to diversify its board and welcomes applications from younger candidates from a range of backgrounds.

In addition, candidates who are willing to progress to take on the Chair role are encouraged to apply. The current Chair has decided that following several years’ service it is now time to step back from this role. The PKHT board are keen to hear from any candidate who feels they have the skills and experience, and time available for the Chair role. To discover more about this role and the Trust’s expectations, an informal exploratory chat with the incumbent is encouraged and BTA would be happy to help make arrangements for this.

Task Management Team Overview

Purpose: To ensure all tasks across CLICK UP and other YAUK systems are current, compliant with GDPR, and aligned with pre-set standards defined by the Head of IT & Systems in consultation with C-Level leadership.

Core Duties:

• Tag task assignees and request updates in line with standards

• Tag direct supervisors to ensure compliance

• Review all tasks across YAUK for standard alignment

• Ensure GDPR compliance across task records

• Provide regular organisational task performance data

Senior Task Management Officer (2 Positions)

Role Summary: Senior Officers act as intermediaries between the Manager and Officers, ensuring consistent application of standards and supporting the review process.

Reports to: Task Management Manger 

Type: Voluntary, flexible, part time, 5 to 10hrs per week

Key Responsibilities:

• Lead task reviews across assigned YAUK departments

• Support Officers in tagging and compliance checks

• Liaise with supervisors to resolve tasking issues

• Assist in training new Officers on standards and systems

• Report progress and challenges to the Manager

Ideal Skills:

• Experience with digital tasking tools

• Strong organizational and mentoring abilities

• Knowledge of GDPR principles

• Ability to interpret and apply standards consistently

JOB PURPOSE:

This Role Turns Data Into Action for Community Impact

At Tell My Truth and Shame the Devil C.I.C., every donor interaction, contribution, and campaign generates valuable insight. The Data and Donor Relations Officer ensures that donor information is accurate, secure, and effectively used to build strong relationships, improve engagement, and guide fundraising strategy. You will be the guardian of donor data and the connector between insight and action, ensuring that each supporter feels valued and informed while maintaining ethical and safeguarding standards.

This is not a generic admin role. It is strategic, detail-focused and high-impact, central to the C.I.C’s long-term sustainability.

Purpose of the Role

This role exists to:

• Maintain and manage donor databases with accuracy and security
• Track donor engagement, contributions, and interactions
• Analyse donor behaviour and generate insights to inform campaigns and communications
• Support the Fundraising Director and Communication Specialists with data-driven strategies
• Ensure compliance with GDPR, safeguarding, and CIC policies
• Provide reporting on donor activity, trends, and retention strategies

You are the link between data, strategy, and donor trust.

About the role:

To manage, analyse and maintain accurate donor and stakeholder data, ensuring secure, ethical handling while providing insights and recommendations to improve engagement, retention, and overall donor experience. 

Why This Role Matters

Effective donor data management:

• Strengthens relationships and trust with supporters
• Optimises campaign targeting and impact
• Provides insight for strategic decisions and long-term planning

Without this role, donor engagement risks inefficiency, lost contributions, or ethical lapses. With it, the CIC can grow responsibly and sustainably.

Experience Qualification and Requirements

Essential / Highly Valued Experience

• Experience managing donor databases or CRM systems (e.g., CiviCRM, Salesforce, Donorbox).
• Competence in data entry, tracking, and ensuring data accuracy.
• Experience analysing fundraising or donor engagement data.
• Familiarity with Microsoft Excel, Google Sheets, Airtable, or donor management software.
• Knowledge of GDPR, data protection principles, and ethical data handling.
• Experience in non-profit donor relations, fundraising support, or CRM administration.
• Ability to generate clear reports and visualisations for leadership.
• Strong attention to detail and organisational skills.
• Collaborative skills to work with communications, fundraising, and digital teams.
• Ability to identify patterns, trends, and actionable insights from data.
• Problem-solving skills to improve donor systems and processes.

Desirable / Can Be Developed

• Experience supporting segmentation and targeted donor communications.
• Familiarity with donor engagement analytics and reporting dashboards.
• Experience in donor stewardship planning and personalised outreach.
• Understanding of the operational needs of volunteer-led organisations.
• Ability to work with multiple systems and integrate data from different platforms.

Qualifications

• Formal qualifications not required.
• Equivalent professional experience in donor relations, fundraising, or data management is highly valued.

Main Responsibilities/ Key Duties

• Maintain accurate, up-to-date records of all donors, sponsors, and stakeholders across the organisation’s donor management systems or CRM platforms.
• Monitor and track contributions, engagement metrics, and fundraising activities to ensure completeness and accuracy.
• Generate regular reports for leadership, highlighting trends in donor retention, engagement, campaign performance, and income streams.
• Support segmentation and targeting of donors and supporters for personalised outreach and engagement initiatives.
• Collaborate closely with Content and Donor Communication Specialists to personalise messaging based on donor data and behaviour.
• Ensure all personal, financial, and sensitive donor data is handled ethically and securely in line with GDPR, data protection laws, and organisational safeguarding policies
• Analyse donor behaviour, giving patterns, and campaign results to provide actionable recommendations for improving donor experience and engagement.
• Identify opportunities to strengthen relationships with donors and sponsors, including stewardship, recognition, and follow-up communications.
• Maintain and improve data management systems, processes, and documentation to support efficient operations and reporting.
• Liaise with fundraising, membership, and digital teams to ensure consistency and accuracy of donor data across platforms.
• Flag data quality issues or system gaps and recommend solutions to leadership.
• Contribute to planning for scaling donor management systems as the CIC grows.
• Support the development of dashboards, analytics tools, or visualisations to improve understanding and accessibility of donor data.
• Stay up-to-date with best practices in donor management, data protection, and CRM system use within charitable organisations.

What You Gain

• Founding experience in donor relations and data-driven fundraising
• Strategic insight into community-based fundraising and supporter engagement
• Leadership exposure in managing sensitive information and reporting
• Priority consideration for future paid roles
• Direct contribution to C.I.C sustainability and long-term impact

This role builds data stewardship, analytical thinking, and donor engagement skills.

This role is not suitable if you:

• Prefer low-responsibility volunteer work
• Avoid handling sensitive data or detailed reporting
• Are seeking immediate paid employment
• Are uncomfortable applying analysis to strategic decisions

Important to be clear:

• This is a volunteer role during the C.I.C’s build phase
• It carries real responsibility for data integrity and donor relations

Formal qualifications are not required, but desirable.
Essential equivalent experience mandatory.

Next Steps:

Shortlisted applicants will be invited to:

• A values-led conversation
• A practical discussion about event planning, coordination, and execution

If you believe that well-organised, purposeful events can change communities, and that experiences inspire action, this role is for you.

A Final Word
Data is about people, not numbers.

If you know that:

• Trust is built through care and accuracy
• Privacy is a safeguarding issue
• Respect keeps relationships strong

Volunteer Trustee Opportunities at BD4 Community Trust – Make a Difference in Bradford

Are you passionate about making a positive impact in your community? BD4 Community Trust is looking for dedicated and enthusiastic individuals to join our Board of Trustees. As a volunteer trustee, you will play a key role in shaping the future of our community-focused charity, ensuring that we continue to deliver vital services and support for the people of East Bowling and beyond.

About BD4 Community Trust

Supporting and Restoring Community across the Generations. BD4 Community Trust is a local charity committed to improving the lives of individuals and families in the BD4 area. We provide a range of services, including support for vulnerable groups, community events, educational programmes, and initiatives to tackle social isolation and disadvantage. Our mission is to create a thriving, inclusive, and resilient community for all.

Our BD4 Family project works to help families to come together to learn, share and grow, where they can feel safe to enjoy quality time together and access encouragement and support when needed. The groups we run support the needs of our ever-expanding community by really listening to families and encouraging them to be part of our decision making and offering opportunities to volunteer and get involved.  

Gems has been running since 1983 and works with the older members of our community delivering a variety of activities each week with additional activities at times throughout the year. The project provides opportunities for older people to make friends, participate in healthy activities, enjoy a nutritional meal, and enjoy the occasional day trip out.

Role of a Trustee

As a trustee, you will:

- Contribute to the strategic direction of the charity.

- Ensure that BD4 Community Trust remains financially sustainable.

- Provide support and oversight to the charity’s staff and volunteers.

- Help build partnerships with other community organisations, local authorities, and stakeholders.

- Ensure that the charity complies with all legal and regulatory requirements.

- Bring your skills, experience, and enthusiasm to help us grow and achieve our mission.

Who We're Looking For

We are seeking individuals with a variety of skills and experiences, including (but not limited to):

- Leadership and governance experience.

- Knowledge of community development or charitable work.

- Financial or legal expertise.

- Strong communication, problem-solving, and decision-making skills.

- Passion for improving the lives of those in the BD4 community.

We welcome applicants from all backgrounds and encourage diversity in our board. Whether you have experience in the third sector, business, education, or other fields, your unique perspective will be invaluable to our work.

Time Commitment

- Trustees are expected to attend quarterly Board meetings (approximately 2 hours per meeting on an evening).

- Additional time may be required for training and community events.

- The role is voluntary, and reasonable out-of-pocket expenses will be reimbursed.

What We Offer

- An opportunity to make a tangible difference in your local community.

- The chance to gain experience in governance and charity leadership.

- A collaborative and supportive environment where your contributions are valued.

- Training and development opportunities to help you thrive in your role.