Volunteer manager jobs in abbey wood, greater london

About KLS’ Future Foundations education team 

Future Foundations is an education programme of Katherine Low Settlement. Since 2004, KLS’ Future Foundations education team of 10 part-time staff and over 100 volunteers, have supported young refugees and their families in Battersea and the London Borough of Wandsworth to thrive in their education. Through mentoring, family support, casework and homework clubs, we provide the tailored support each young person and their family (if they have one) needs to overcome the barriers to education they face at home and school. 

Key Objectives for this Role

Working with the Lead Youth Worker you will: 

Homework Clubs

•Collect up to date consent information for all young people joining Future Foundations

•Support with creating session plans for club nights

•Research and source necessary resources activities 

•Support to plan and run engaging and fun activities/ongoing projects for the young people

•Use participatory methods to involve young people about Clubs 

•Ensure children’s participation and encourage ownership of and responsibility for the Clubs

•Implement our behaviour management policy

•Liaise with families/carers to communicate information regarding Clubs and Mentoring

•Support with maintaining robust recording and monitoring systems (including registers) and ensure quotes, case studies and feedback are saved and stored

•Maintain, collect, edit and store documentation of activities, including photos, case studies and videos, for Newsletters, funding reports and other records

•Maintain excellent safeguarding practices

•Support whole team with making referrals to external partners and support agencies

•Support the Lead Youth Worker with running a weekly Youth Club for post-16 young people

•Support mentor coordinator with running early years mentoring sessions, when needed

•Work evenings and varied working hours

Trips and activities 

•Work with the Lead Youth Worker and Community Learning Coordinator to develop an annual programme of activity and trips during school holidays

•Ensure that this is done in collaboration with our children, young people, their families and other KLS projects

•Assist with the summer programme development, organisation and delivery

Teamwork and reporting

•Work with Future Foundations team members to coordinate work, refer young people and/or parents/carers to our casework and advice team.

•Contribute to reports for trustees and funders and attend periodic meetings with funders

•Communicate well with other teams within KLS to provide a high-quality service to our members

Other Duties 

•Participate in regular supervision and annual appraisals; help to identify your own job related development and training needs.

•Always work with anti-discriminatory, empowering practice, ensuring everyone is treated with dignity andrespect.

•Adhere to Katherine Low Settlement’s code of confidentiality, safeguarding and equal opportunities policies. 

•Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with the aims, values and ethos of KLS.

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Purpose: The Fundraising and Admin Officer is responsible for delivering key administrative and fundraising activities that support the achievement of Vision Action’s income generation targets. The postholder will take a lead role in researching and applying to smaller trusts and foundations, while contributing to the development of larger funding proposals as needed. They will also support the coordination of fundraising campaigns and events, maintain the prospect pipeline, and identify new fundraising opportunities. Working closely with the Fundraising Manager, this role contributes to the effective functioning of the fundraising team and plays an important part in fostering a collaborative, impact-driven organisational culture.

KEY AREAS:

- FUNDRAISING (80% of time)
Trusts & Foundations and Prospect Research

• Lead on the development and submission of applications to smaller trusts and foundations (up to £25,000), including drafting proposals, tracking deadlines, and updating the pipeline.
• Maintain and update the pipeline of prospective donors across income streams (trusts, corporates, government, and institutions).
• Conduct desk research into comparable organisations, donor trends, and partnership opportunities.

Appeals & Campaigns

• Support the coordination of Vision Action’s seasonal and thematic fundraising appeals (e.g. World Sight Day, Christmas, Summer).
• Lead on the planning and delivery of smaller appeals, including supporter follow-up, donor profiling, and managing campaign logistics.
• Log donor information and engagement history accurately in Donorfy CRM.
• Support the development of appeal-related materials in collaboration with the Fundraising Manager and Communications Officer.

Events & Community Fundraising

• Support the planning, recruitment, and delivery of fundraising events such as the London Marathon and other sporting and challenge events.
• Provide guidance and logistical support to individuals, volunteers, schools, and community groups running their own fundraising events.
• Represent Vision Action at relevant fundraising and community events, acting as an ambassador for the organisation.

Donor Stewardship & Relationship Management

• Support the stewardship and cultivation of individual donors, sponsors, and prospects through phone, email, and written communication.
• Assist in developing supporter journeys for regular givers and community fundraisers.
• Process thank you letters and acknowledgements using Donorfy.
• Manage day-to-day donor enquiries via the fundraising inbox and phone line, ensuring timely and professional responses.

Data Management & Reporting

• Maintain accurate donor records and fundraising data using Donorfy CRM.
• Produce donor and campaign performance reports as required.
• Support with administrative tasks related to fundraising compliance, filing, and data security.

- COMMUNICATION SUPPORT (20% of time)
Digital Media Marketing and Engagement

• Support efforts to grow Vision Action’s digital presence by creating engaging content for social media platforms, ensuring consistent and compelling storytelling aligned with our mission.
• Support membership relationship stewardship by developing regular updates, thank-you messages, and creative engagement campaigns to nurture and retain supporters.
• Assist in the design and production of quarterly progress reports, collaborating with colleagues across Vision Action to curate stories, impact data, and visuals that resonate with donors and partners.
• Update and maintain website content to ensure it remains current, accurate, and reflective of organisational priorities, campaigns, and news.
• Attend relevant internal and external events or meetings to capture content, live-post updates, and strengthen Vision Action’s online visibility and supporter engagement.

Administrative Support and Organisational Culture

• Provide targeted administrative support to the Fundraising & Communications team, including managing the Fundraising inbox, logging and responding to supporter enquiries, and ensuring timely follow-ups.
• Help maintain well-organised digital filing systems (e.g. SharePoint) for communications assets, membership materials, and donor stewardship documents.
• Support cross-departmental initiatives by contributing communications materials and ensuring alignment of messaging across teams.
• Actively contribute to a positive, collaborative, and inclusive working culture, bringing creativity and enthusiasm to team meetings and organisational activities.

Please note:

• This role includes some out of hours working e.g. evenings and weekends to support events, agreed in advance with Line Manager and eligible for Time Off in Lieu
• The role works with many different cultures and religions and work may span between different time zones.

PERSON SPECIFICATION

This is a varied and forward-facing role within a small and busy team. You will bring enthusiasm, attention to detail, strong organisational skills, and the confidence to engage with supporters, donors, and colleagues. You will be comfortable working independently on routine tasks while also contributing creatively to campaigns and events.

Essential

• At least 3 years of experience in a fundraising, administration, or supporter-facing role
• Strong inter-personal and communication skills (face-to-face, phone, and email)
• Excellent organisational and time management skills; ability to manage multiple priorities and meet deadlines
• Confident written skills, with experience drafting letters, emails, or fundraising materials
• Strong IT skills, including use of Microsoft Office and confidence working across digital platforms
• Ability to work well both independently and as part of a small, collaborative team
• Understanding of or interest in trust and foundation fundraising
• Basic knowledge of digital marketing or social media engagement (e.g., Facebook, LinkedIn, Twitter)

Desirable

• Experience of using a CRM system to manage supporter or customer relationships (Donorfy or similar)
• Experience supporting or delivering fundraising activities or events
• Familiarity with design tools (e.g., Canva, Adobe) and/or email marketing tools (e.g., Mailchimp)
• Understanding of the UK charity sector and/or international development
• Confidence in presenting or representing an organisation externally
• Willingness to work occasional evenings or weekends for events
• Degree or equivalent qualification

JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management. 

We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same. 

This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors. 

JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.

We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub. 

All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.

The candidate pack including the Job Description for the role and details of how to apply can be found on our website.  

The deadline for applications is midday on Monday 18 August 2025.

Sifting will be completed by Friday 22 August 2025. 

Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.

Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.

Please note that we will not respond to any enquiries from recruitment agencies. 

Job title: Co-Director

Status: Fixed Term Contract for 12 months

Location: Home based in London area

Report To: Founder of The Black Economists Network

Hours: Part Time – commitment of 8 hours per week which must include at least 4 hours on Fridays

Salary: Based on experience; £23- £25 per hour.

Full time salary                      £45,000-48,100 per annum:

Pro-rata’d to                           £9,568-10,400 per annum

Benefits: Pension, holiday scheme

About us:

The Black Economists Network (TBEN) is a dynamic and progressive organisation dedicated to fostering a supportive and inclusive community for professionals and students of African and Caribbean descent in economics and related fields. We provide a platform for networking, collaboration, idea sharing, and mutual support. Additionally, TBEN aims to address the underrepresentation of Black individuals in economics and related fields by partnering with other organisations to drive diversity strategies and increase the visibility of Black economists.

Do you:

• Have a passion for our mission and have a commitment to social impact?
• Proven leadership or management experience
• Have the drive and experience to help us to develop our long-term strategy?
• Have strong decision making skills?
• Think strategically with the capability to develop and execute strategy, especially related to economic policy or research
• Enjoy working with people from a range of different backgrounds?
• Want to make a difference?

Would you

• Like to be part of an organisation that is striving to increase the visibility of Black economists?
• Be comfortable dealing with legal, financial and regulatory requirements?

Are you:

• An inspirational leader with lots of proven experience managing a team from an analytical, research or policy focused environment?
•  A strong communicator who can break down barriers and build relationships?
• An engaging public speaker who can represent TBEN in front of a variety of audiences
• An experienced people manager who can build a successful, collaborative and supportive team environment?
• Flexible and adaptable and happy working in a range of different environments?

If so, this is the role for you……..

The opportunity:

We are looking for a Co-Director to join the team and be responsible for the overall leadership and strategic direction of the organisation.  The successful candidate will work with the Founder and stakeholders to ensure that TBEN fulfils its mission, but also ensuring that it maintains financial sustainability and delivers impactful programs.

This is a brand new role for TBEN and we are looking for someone who can join us and make a real difference to what we are able to deliver.

If you have:

Essential:

• Proven experience as an Economist or a field related to economics and related fields;
• Proven experience as a people manager who has recruited, nurtured and developed a successful team;
• Proven leadership and management experience
• Clear experience managing budgets, understanding funding cycles and financial reporting
• Excellent communication and relationship building skills;
• An in-depth understanding of – and a passion for – promoting diversity and inclusion;
• Experience of working collaboratively and making strategic decisions;
• Excellent organisational skills, multi-tasking and prioritising across multiple projects
• A minimum of a Degree in Economics or closely related within the economics field or relevant transferable qualification in Economics
• Commitment to TBEN’s mission; a deep understanding and passion for promoting racial equity and economic empowerment within Black communities
• Right to work in the UK.

Desirable:

• Organisational experience within a non-profit organisation, think tank or research organisation or an organisation focused on economic development or social justice
• Fundraising or partnership experience
• Experience securing grants
• Building strategy partnership
• Public speaking
• Strong financial acumen and understanding of non-profit funding models;
• Experience in event planning and management;
• Experience of working in the charity sector;
• Economics related qualification.

Does this sound like you?  We would love to hear from you. 

We encourage applications who may not have followed a traditional route into economics, but bring relevant lived experience, insight, or transferable skills that align with TBEN’s mission

Closing date: Friday 22nd August 2025

Senior Events Officer.

Salary: circa £35,000 per annum

Location: Glasgow

Contract: Permanent, Full-time - 35 hours per week

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

This is an exciting opportunity to join Action for Children as a Senior Events Officer on a Permanent Contract. You will both lead and support the delivery of high value fundraising and stewardship events within the team's UK-wide portfolio and provide exemplary day to day support to some of Action for Children's closest and most important supporters. It is an exciting time to join the team as they continue to expand the high-value events portfolio, to help drive vital income growth. 

There will be an expectation to travel per the requirements of this role to Manage events across the UK portfolio.

How you'll help to create brighter futures by

• Manage and deliver events within the team portfolio, ensuring they are delivered to a high standard, to budget and leading to successful outcomes being achieved. 
• Build and manage day to day relationships with high value volunteer board and committee members. 
• Take responsibility for accurate financial management of events, reporting and contingency planning. 
• Prepare reports and evaluations, sharing recommendations and providing regular progress updates against objectives. 
• Use creative, and engaging methods of written and verbal communications to successfully negotiate to achieve positive outcomes, ensuring clear fundraising messaging and alignment with brand and campaign messaging. 
• Manage relationships with external suppliers and agencies to develop relationships, negotiate costs and contracts to support a strong ROI on events. 

Let's talk about you 

It's an exciting time to join the high value fundraising function at Action for Children, and we are looking for a collaborative, energised and forward-thinking individual to join our ambitious team of fundraising professionals. 

• Essential experience of working on a range of successful fundraising, engagement, and stewardship events. 
• Experience of developing positive working relationships with staff, supporters, donors, and volunteers. 
• Experience of managing relationships and stewardship with high value fundraising committees or boards. 
• Experience of developing compelling fundraising and/or engagement materials. 
• Willingness to work flexible and unsocial hours including evenings/weekends as and when required. 
• Be willing and able to travel throughout the UK as there may be a requirement to travel more broadly as the high value events portfolio grows.

Good to know 

Closing Date: 22nd August 2025

We are unable to offer sponsorship for this role

For more information about the role, please review our full job description by visiting our careers page!

Diversity, equality, and inclusion

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children.

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

JOB PURPOSE
UK for UNHCR (UK4U), the UN Refugee Agency's national charity partner, is looking for a Prospect Research Manager to join its Partnerships and Philanthropy Team (PPH). This role will play a key part in continuing to build our UHNWI, HNWI, Trust and Foundation and Corporate pipelines, by working closely with fundraising colleagues as well as UNHCR internationally.  
 

This role reports to the Head of Philanthropy and manages the Prospect Research Officer. The post holder will identify research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation, operating within the organisation’s due diligence process. The post holder will work closely with senior stakeholders within PPH to help drive each area’s strategy and the overall team objectives.
 

The role manages UK for UNHCR’s due diligence process from renewing due diligence on existing pipelines, to completing new due diligence profiles utilising key due diligence tools and platforms, working with the PPH team, SMT and UNHCR’s global due diligence team.
 

Passionate about the refugee cause and UNHCR’s contribution, you will have demonstrable experience of successfully identifying prospects as well as preparing and presenting in depth prospect briefs for across the high value fundraising pipeline from UHNW and HNW individuals, Trusts & Foundations and corporates.  You will be familiar with using a variety of information sources, of complying with GDPR and other regulations and working with a CRM database.  Donor focussed and a problem solver, you will with have excellent written and verbal communication skills and be someone who enjoys working as part of a team.   
 

We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
 

 WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  
 

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

• Collaborate with the Head of Philanthropy and Senior Stakeholders within PPH, to build upon the overarching strategy for the prospect research function, to deliver a strong and sustainable prospect pipeline
• Using a broad spectrum of sources, identify, research, organise and evaluate a prospect’s financial capacity, ability to give, willingness to give, charitable interests, and connection to the organisation. Support fundraising staff in prioritising prospects and building pipelines.
• Lead meetings with senior stakeholders (CEO and Fundraising Heads) to discuss new prospects and the current HNWI portfolio and Corporate pipeline.
• Keep up to date on research and due diligence trends including identifying ways to improve risk research, due diligence and market insight.
• Work within UK4U’s due diligence policy and processes, maintaining a system to enable the organisation to track due diligence carried out, ensuring compliance with all regulatory best practice standards.
• Track and manage prospect research KPIS using power BI.
• Produce in-depth, well-written reports on prospects based on a combination of data from the donor database, open access records and other markers of high-quality donors.
• Managing and coaching an officer level prospect research role, overseeing their work on key projects and developing their skills.
• Embed best practice use of the database within the team, developing tools to analyse and review our prospect pool and how prospects are moved through the pipeline.
• Implement new research techniques as they arise, striving to design a high quality and efficient prospect research methodology.
• Carry regular pipeline reviews to ensure pipelines remain dynamic and fit for purpose.

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
 

Personal Attributes and Experience

Essential Experience

• Experience of providing strategically aligned research to help identify and prioritise prospects capable of offering significant financial and/or other support. 
• Experience of profiling, network mapping, prospect qualification and other intelligence gathering activities.
• Experience of working with colleagues in Individual Giving as well as with major donor and corporate fundraisers to optimise use of a CRM database to identify potential prospects.
• Experience managing, coaching, motivating and supporting more junior members of the team.
• Experience carrying out due diligence.
• Strong understanding of GDPR and working within GDPR policies.
• Experience of working with senior stakeholders (CEO and Trustees and fundraising board members) to identify key prospects within their networks and offering recommendations on next steps and areas of UNHCR’s work that may be of interest to prospects.
• Experience of working on fundraising databases.

 Essential Skills/Knowledge

• Ability to investigate, analyse, and synthesize large quantities of data into a user-friendly and concise format for the use by fundraisers and key volunteers (e.g., Trustees). 
• Ability to act proactively to identify new prospects.
• Knowledge of due diligence platforms and how to carry out due diligence effectively.
• Ability to lead meetings with senior stakeholders.
• Ability to juggle and prioritise multiple tasks and meet deadlines.  
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Ability to learn quickly and adapt to new situations well.
• Demonstrable strong oral and written communication skills.
• Ability to be discreet with valuable and personal donor details that are often confidential.
• Ability to problem-solve effectively.
• Ability to take a tactful and ethical approach to fundraising tasks/projects.
• Demonstrable understanding of GDPR and other regulatory compliance issues. 
• Ability to work proficiently with CRM databases (knowledge of Salesforce helpful). 
• Ability to work proficiently in Microsoft Office Suite.
• Strong understanding of the UK philanthropic environment across UHNWs/ Major donors/ Trusts and Foundations and Corporates.

Desirable Skills/Experience (not compulsory)
·  Demonstrable interest in or higher education on/or similar study on international development/humanitarian issues.
·  Line management experience.
 

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 
 

What else?
Wellbeing
28 days’ leave per annum plus bank holidays.

• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial 

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

We are actively reviewing applications for this positions and interviews will be held on a rolling basis. To avoid disappointment, submit your application now.

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

We are currently recruiting a Content Writer to join our Content team within the Brand department. The purpose of the role is to write clear, accessible content that meets supports Battersea’s strategic objectives and meets audience needs. They will work to ensure all advice and support-based written content is clear, consistent, and on-brand.

Overall objectives include:

• Take direction from the Content Manager and work closely with teams across Battersea to implement written content plans that support both our strategic goals and the needs of our audiences.
• Create high quality, accessible advice and support-based content that follows brand guidelines and is shaped by audience insight.
• Use data, research and feedback to improve our written content and how we explain complex topics.
• Consult with senior colleagues across the organisation to understand content needs and timing - guiding and shaping requests where necessary.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working policy, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages.

Acceptable use:

• Researching sector trends, company information, or general interview tips.
• Practicing interview questions with AI tools to improve communication skills.
• Using AI to support with structuring your responses.

Please do not:

• Submit AI-generated responses as your own during the interview.
• Use AI to impersonate or misrepresent your experience or skills.
• Use AI tools during real-time interviews.

Closing date: 25th August 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s):
First stage interview (online) - w/c 1st September 2025
Second stage interview (in person) - w/c 8th September 2025

To apply for the role, please follow the link to apply and download our recruitment pack for more details on the role. 

We are looking for a confident, compassionate and organised practitioner to deliver focused family support with a strong focus on early learning. This role combines practical support for families with children and delivery of child development interventions such as Making it REAL and Big Hopes Big Futures. You will also help build volunteer capacity, from supporting volunteers with resource bags to contributing to outreach, engagement and group work, depending on your experience.

Duties and Key Responsibilities:

Direct Support to Families

• Hold a small caseload of families with children delivering up to 2 hours of support per week on a short-term basis.
• Conduct home and community visits to support early childhood development, build resilience and improve family wellbeing.
• Work in a strength based and relationship building way, helping parents recognise and build on what they are already doing well.
• Deliver structured early learning interventions including Making it REAL and Big Hopes Big Futures.
• Support families to develop a rich and positive home learning environment.

Volunteer Development.

• Act as the first point of contact for child development resources, ensuring they are maintained and distributed to volunteers when needed.
• Offer shadowing opportunities and depending on your experience, support small group learning or supervision. Help to provide ongoing guidance and encouragement to help volunteers build confidence and skills.

Planning, Events & Outreach

• Work with the Lead Family Support Coordinators to deliver early learning events and community-based outreach.
• Help raise awareness of Home-Start Southwark services through local outreach and networking to increase referrals of families and volunteer recruitment.
• Develop good working relationships with a range of referrers and other professionals including health, education and social care.

Monitoring, Recording & Partnership Working

• Carry out initial assessments, reviews and end visits with families.
• Liaise with referrers and other professionals.
• Make referrals to other organisations.
• Record all work accurately and in a timely manner using the CharityLog (our internal system for which training will be provided).
• Contribute to impact reporting by preparing case studies and success stories.
• Attend and actively contribute to team meetings, training and supervision.
• Follow safeguarding policies and escalate concerns following our procedures.
• Promote a safe, fair and inclusive environment for all families, volunteers and colleagues.

General

• Help with occasional community outreach outside core hours when required.
• Support the wider Family Support Team as needed.

This role is split across two impactful organisations: 

Black Thrive Global (BTG) works to address the inequalities that negatively impact the mental health and wellbeing of Black communities. We embed race equity in systems change and co-create solutions alongside communities. 

Just Like Us (JLU) is the UK’s LGBT+ young people’s charity, empowering 18–25-year-olds to share their experiences in schools and improve LGBT+ inclusion through peer-led talks and ambassador programmes. 

This joint role represents an exciting partnership between two organisations committed to racial justice, LGBTQ+ inclusion and systemic transformation. 

1. Just Like Us (3.5 days/week): To support the delivery of Just Like Us’ Ambassador and School Talks programmes – including recruitment, training and coordination of young LGBT+ volunteers and engaging with schools to foster inclusive environments. 

2.  Black Queer & Thriving: There is potential for this role to expand in scope (up to 1.5 additional days per week), subject to funding. Should this occur, the role may include additional responsibilities in line with the aims of the Black LGBTQ+ Working Group and Southwark engagement priorities. Any change in working hours or duties would be discussed and agreed in advance. 

Duties and Responsibilities 

Just Like Us (3.5 days/week) 

- Support the delivery of the Ambassador Programme, including recruitment, training and retention of LGBT+ volunteers aged 18–25. 

- Coordinate and run community events for Black LGBT+ young people to support outreach and recruitment of volunteers. 

- Represent Just Like Us at events such as conferences and prides to amplify our programmes to a range of audiences. 

- Support Just Like Us volunteer recruitment drives by building relationships with university societies and volunteering services, community partners and charity partners in London and the South East. 

- Assist with the recruitment and onboarding of LGBT+ mentors. 

- Attend relevant cross-team meetings with the Just Like Us team such as the fortnightly Ambassador Recruitment meeting 

- Support with the quality assurance of school talks through observations and slide checks. 

- Assist the volunteering team with the coordination and delivery of ambassador skills workshops where needed. 

- Work with the project evaluation consultant to assist with the running of focus groups.

- Conduct exit interviews with Black LGBT+ ambassadors. 

-Support on a social action project with Black LGBT+ ambassadors in Year 3 

- Ensure all activities are inclusive, trauma-informed and aligned with principles of equity and justice. 

Please check the attachment in this advert for the Person Specification

Interview Dates: 16th-17th September 2025

Additional Information

Right to Work: All applicants must have the right to work in the UK at the time of application.

Accessibility: We are committed to ensuring our recruitment process is accessible. If you require any adjustments or support during the process, please let us know.

Start Date: We are ideally looking for someone to start from October 2025, though we are happy to discuss flexibility with the right candidate.

Position Title: Helpline Supervisor
Reports To: Helpline Manager / CEO
Salary: £36,000 per annum, plus pension and employer NI contributions
Hours: 40 hours/week
Contract: Permanent, full-time, flexibility required in work hours
Location: Remote / Office-based – some evening/weekend work required

Role Purpose:

The Helpline Supervisor will provide support, guidance and supervise the helpline advisors and in the future helpline volunteers. The role will further provide emotional support and debriefing for the helpline advisors and volunteers during each helpline shift and when appropriate after each reported incident. They will also oversee the quality of service and ensure each report is dealt with appropriately to a high standard and that reports are logged appropriately recording all relevant information, ensuring data is protected and all procedures are followed.

Role Responsibilities:

• Provide day-to-day supervision, guidance and emotional support to helpline advisors.
   

• Monitor call logs, case records, and system reports to ensure quality and flag complex or urgent cases.
   

• Ensure safeguarding protocols are followed and lead on referrals involving serious risk or protection concerns.
   

• Deliver pre-shift briefings, post-shift debriefs, and facilitate reflective practice sessions.
   

• Coordinate rotas and ensure adequate shift coverage.
   

• Support the recruitment, onboarding, and ongoing training of helpline staff (and volunteers when).
   

• Promote staff wellbeing and implement trauma-informed approaches in staff support.
   

• Liaise with external agencies and partners to strengthen referral pathways and collaborative responses.
   

• Lead on service improvement by identifying trends, risks, and areas for development.
   

• Monitor and analyse service data to contribute to internal reviews and funder reporting.
   

• Ensure compliance with data protection, confidentiality, and safeguarding standards.

• Undergo regular training in trauma-informed approach, safeguarding, anti-Muslim hate and any other relevant topics.
   

Person Specification:

• Supervisory or senior experience in helpline, casework, or support services.
   

• Proven ability to provide emotional and professional support to frontline staff.
   

• Experience in handling safeguarding referrals and risk assessments.
   

• Trauma-informed approach and working knowledge of hate crime, discrimination, and support needs.
   

• Strong understanding of anti-Muslim hatred and Islamophobia.
   

• Excellent understanding of British Muslim communities, their diversity, and everyday practices.
   

• Excellent interpersonal, leadership, and communication skills.
   

• Strong organisational skills and ability to manage competing priorities.
   

• Experience using communication and case management platforms (e.g., RingCentral, Zoho, Microsoft 365) is desirable but not necessary.
   

• Experience in monitoring, evaluation, or impact reporting is desirable.
   

• Commitment to equality, diversity, and inclusion.

• Strong commitment to inclusion, ensuring that individuals from all backgrounds feel heard, respected, and supported. This includes working sensitively with people of all faiths and none, and with diverse identities, including LGBTQ+ individuals, queer Muslims, Muslims from minority sects, and other marginalised or intersectional communities.
   

• Enhanced DBS check required (to be obtained on your behalf if your application is successful).
   

Note: This job description is not exhaustive and may be subject to review and amendment from time to time in line with organisational needs. As the helpline opening hours extend then there is potential for the working hours and timings to change or increase.

Applications are being accepted on a rolling basis until the role is filled with a suitable candidate, with the aim of appointing someone by mid-August to early September. To apply, please send your CV and cover letter, Applicants are responsible for ensuring they have the legal right to work in the UK and will be required to provide ID and verification if shortlisted.

About the role:

Join Single Homeless Project (SHP) as a Senior Outreach Worker and become a driving force in our dynamic response to homelessness. This is more than just a job – it’s a chance to play a key leadership role within a forward-thinking outreach service that blends assertive street engagement with holistic, trauma-informed support. Working as part of a diverse and passionate team in Redbridge, you’ll be right at the centre of a service that partners closely with local authorities, health professionals, housing specialists, and immigration and substance use services to help individuals make meaningful, lasting moves away from life on the streets.

In this role, you’ll lead outreach shifts across the borough, support a dedicated team of Outreach Workers, and take on a focused caseload of people facing some of the most complex challenges. You’ll collaborate closely with Navigators who provide longer-term case management, ensuring each person’s journey off the street is consistent, compassionate and coordinated.

Whether you're out connecting with clients or working alongside partner agencies to shape local strategy, your influence will be felt at every level. This is a unique opportunity to grow your career within an organisation that invests in its people and champions innovation in homelessness support. You'll be empowered to use your skills, experience and insight to make a tangible difference; both in the lives of those we support and in the systems that serve them.

About you:

• Experienced in working with people who are rough sleeping or at risk of street homelessness.
• Confident leading shifts and mentoring others.
• Knowledgeable about homelessness pathways, safeguarding, and systemic challenges.
• Skilled in partnership working, ideally with statutory and voluntary sector agencies. 
• Calm under pressure, with strong problem-solving skills.
• Passionate about social justice and committed to SHP’s values of hope, inclusion, and transformation. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Sunday 17th August at midnight

Interview date: Tuesday 26th August online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Senior Management Accountant as part of a planned restructure to facilitate the charity's continued growth and expansion.

We're pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s.  We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future. 

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.

We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. 

About the role

Working closely with teams across Finance, you’ll develop the management accounting function, reporting and analysing financial information across the organisation. 

You’ll drive improvements in our financial and reporting processes, using data and digital tools to boost efficiency and effectiveness, delivering accurate and insightful reporting and analysis that drives data informed decisions. 

What you’ll do

• Develop a management accountant function, instilling best practice, fostering a culture of continuous improvement.
• Develop a suite of reporting tools for organisational insight and analysis through  trends analysis, variance analysis, modelling, and scenario planning and ad hoc reporting. 
• Ensure the accurate and timely delivery of monthly management accounts, whilst supporting business partners with key organisational trends and analytical variances.
•  Lead the production and consolidation of budgeting and forecasting templates  and reporting tools to aid organisational analysis and planning. Alongside assisting with the delivery of our annual accounts

What you'll bring

• CCAB recognised professional accounting qualification.
• Demonstrable experience in management accounting and financial planning & analysis. 
• Excellent analytical and problem-solving skills with great attention to detail. 
• Strong communication and stakeholder engagement skills, especially with non-finance colleagues. 
• Strong technical skills and familiarity with charity financial regulations is essential,  SORP is desirable. In particular you will bring demonstrable experience of active management of restricted and designated funds as part of robust financial management. 

How to Apply

Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith at Ivy Rock Partners for further details.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

We’re looking for a dynamic, strategic and articulate professional fundraiser to drive forward our emerging major donor programme. Working alongside senior Laureus staff and stakeholders to connect, cultivate and steward high net worth individuals around the work of the Foundation, the post holder will be expected to design and support the execution of a range of high-quality events leaning on the excellent brand profile assets at Laureus’ disposal.

Experience of creating bespoke donor journeys, delivering long term engagement and an understanding or experience of the third sector will enable success in this fast-paced and varied role.

KEY TASKS & RESPONSIBILITIES

• Coordinate all HNW activity ensuring that:
  • Appropriate levels of communication are established and maintained
  • Records are kept fully up to date and are appropriately reported
  • Key staff (Chairman, CEO, Development Director etc) are prompted and supported with communication and activities

• Create and/or deepen partnerships with organisations where mutual benefit can be received, including Richemont maisons ; other Laureus partners; new prospective partners with connections to pools of HNW individuals

• Assess existing events and amend/develop a revised calendar of events annually that supports outreach, conversion and stewardship of HNW pool of supporters – whilst also ensuring profit is made on the event itself

• Encouragement and support of HNW supporters to create their own activities to raise funds and/or broaden the network of Laureus donors

• Provide first class stewardship to the International Council/Friends of Laureus group of HNW supporters whilst also exploring if other products or partnerships might offer attractive benefits to donors

• Work with programme colleagues to create opportunities for programme visits open to key donors – either in the UK or internationally, whilst also extracting key programme asks for funding

• Work with talent team colleagues to create engagement opportunities with Laureus Academy Members and Ambassadors that support HNW engagement and stewardship

• Use sector knowledge and insight to keep on top of best practice around HNW donor engagement, cultivation and stewardship

KEY REQUIREMENTS

• Proven track record of successful fundraising experience
• Experience of building long-term, trust-based relationships with HNWI
• Developed or contributed to HNW fundraising campaigns 
• Strategic and result-driven approach to planning donor journeys and stewardship programmes
• Proficient in using donor databases (e.g. Raiser’s Edge, Salesforce) for tracking contacts and income and data analytics/ prospect research
• Experience in organising bespoke donor and facilitating networking opportunities between donors and charity leadership or beneficiaries
• Skilled in writing tailored proposals, impact reports, and stewardship updates
• Ability to manage stakeholders relationships (trustees, directors, senior volunteers)
• Understanding of Philanthropy Landscape

We offer our employees a competitive benefits package including pension scheme, private health and life insurance, generous holiday allowance, ride to work scheme and employee friendly policies.

We offer flexible working with one day per week working from home.

The Role

This is an exciting opportunity for a proactive and organised Project Coordinator to support the successful planning, coordination, and delivery of Magic Me’s impactful intergenerational arts projects. This role is perfect for someone passionate about community engagement, eager to gain hands-on experience, and build a foundation for a future career in the arts and/or project management. You will be instrumental in ensuring the smooth logistical and administrative operation of our projects, contributing to high-quality delivery. At Magic Me, we believe in the power of diverse talent to drive innovation and create a powerful organisational culture. We actively encourage applications from individuals of all backgrounds, including those from minoritised communities and disabled candidates, as we strive to build a team that reflects the rich tapestry of the communities we serve. We welcome applications from everyone and are particularly interested in hearing from candidates who identify as men, those from the Bengali community and disabled and D/deaf candidates - all of whom are currently underrepresented on our team. For this role, we are also especially keen to hear from local candidates with knowledge of Tower Hamlets and surrounding boroughs.

Location: Bethnal Green, E2, East London
Salary: £26,000 - £30,000 per annum, pro rata
Contract Duration: Permanent
Working Hours: 3 days per week (21 hours)
Reporting to: Project Manager

About You

You are an organised and communicative individual, eager to support our programme team with project delivery. You thrive in a collaborative environment and are comfortable engaging with people of all ages. With a keen eye for details and a proactive approach, you are ready to assist in everything from scheduling and booking spaces to managing project materials and supporting participant recruitment. You are adaptable, able to work both independently and as part of a team, and committed to Magic Me’s mission of enriching lives through intergenerational arts. Your community and cultural awareness, and sensitive approach will ensure inclusivity across all activities.

About Magic Me

At Magic Me, we envision a world without ageism, where everyone can express their creativity and reach their full potential. Our mission is to inspire change – for individuals, communities, and systems – through impactful art, fostering connections between generations. For over three decades, we've pioneered intergenerational arts practices, creating innovative projects in the vibrant borough of Tower Hamlets and leading the way in creative care home work across London and Essex. Our work transcends social boundaries, addresses isolation, and builds valuable community connections.

Key Responsibilities

As Project Coordinator, you will be responsible for:

• Project and administrative support:
  • Assisting the Project Manager with coordinating project logistics, including scheduling, booking spaces, and organising refreshments.
  • Updating project budgets and submitting invoices to the Bookkeeper.
  • Supporting the Project Manager in planning and delivering performances, exhibitions, and events.
  • Managing the materials inventory and sourcing environmentally friendly resources for workshops.
• Project promotion and participant engagement:
  • Helping to manage communication with participants and partners.
  • Assisting with volunteer coordination.
  • Supporting participant recruitment efforts for projects.
  • Helping to raise Magic Me’s profile by sharing images and stories for social media content.
• ​Monitoring, evaluation and reporting:
  • Assisting the Project Manager with data collection for project feedback and ensuring continuous learning.
  • Supporting the programme and development teams with preparing reports for funders and internal use.
  • Assisting with reporting by keeping accurate records of participant engagement and feedback.
• Administration and team collaboration:
  • Undertaking general administration tasks related to project activities.
  • Supporting the wider Magic Me team through the management of Petty Cash (training for Xero will be provided).
  • Participating in training and development opportunities to deepen knowledge and prepare for a future career pathway within Magic Me.

See our person specification within the job pack for further details.

Our Offer & Benefits

• Salary: £26,000 - £30,000 per annum, pro rata.
• Holiday: 25 days and bank holidays (pro-rata) + days between Christmas & New Year. Additionally, we are trialling an additional week of leave during August 2024 and 2025, which may be offered in 2026 if successful.
• Other benefits: 3% pension contribution, flexible working negotiable, hybrid working negotiable, weekly 1:1 wellbeing meetings. We prioritise staff development and you will receive regular support and mentorship from your line manager, dedicated to helping you develop your skills and grow.

Why Join Magic Me Now?

This is an exciting moment to join Magic Me! We are embarking on our next stage of evolution with our current CEO departing at the end of 2025 and two of our current leadership team stepping into joint CEO roles. As Project Coordinator, you will play a vital role in supporting our programme delivery and ensuring the smooth running of our projects during this exciting period. You’ll be supporting a diverse and impactful programme, having the chance to work on the next iteration of our exciting community intergenerational project, Creative Mix. Previous Project Coordinators have supported the filming of our award-winning Her Story, Our Inspiration project and the delivery of the recent Recipe for Belonging exhibition. You will also contribute to our pioneering initiative, Spark, that trains care home staff in leading sensory-based arts activities to support resident's creative expression. Your work will directly contribute to building valuable community connections and combating social isolation. This is a fantastic chance to contribute significantly to our mission under a new leadership team and acquire skills in project delivery through access to training and on-the-job development opportunities. We offer a dynamic and supportive environment which will help you prepare for a future career pathway within Magic Me and the wider creative arts community.

How to Apply

If you're passionate about our mission and ready to take on this exciting role, we'd love to hear from you! For an informal chat about the position, feel free to reach out to us.

If you require an alternative job pack or application format or support to apply (e.g., due to disability, limited internet access, or language barrier), please contact us by August 20th to discuss how we can assist you.

Application Process:

• Applications are open until 9am on September 3rd.
• Potential Project Coordinators will be shortlisted for interviews which will take place on
• Thursday, September 11th at our offices on Pott Street in Bethnal Green.
• We will ask you to complete a short task and then interview with members of the Programme Team.
• We hope to let candidates know the outcome of the interview process soon after interviews.
• The planned start date for this role is currently Monday, September 22nd (or as close as possible).