Volunteer manager jobs in norfolk, east of england
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Neurodiversity Lead
Salary: £26,000 - £32,000
Location: Advance Head Office in Hammersmith & Women’s centres across London, with co-location at HMP Bronzefield
Hours: 35 Hours per week
Contract: Fixed Term – March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role
This is a great chance to be a part of a service working alongside the Healthcare & Education Department within HMP Bronzefield to identify and support women who are identified as being neurodiverse or presenting with symptoms of neurodiversity and will be returning to the community. The Neurodiversity Lead will focus support on women with a neurodivergent need and improve their transition into the community, with ongoing community support; including collaborating with other healthcare professionals to develop their support plans.
The Lead will work in a multi-disciplinary way, including attending the weekly complex case meeting and/or the Safety Intervention Meeting (SIM) as appropriate, they will act as a specialist member of the wider Advance Criminal Justice Service - London team, to facilitate a pathway for women with complex needs including mental health and neurodiversity needs. The Neurodiversity Lead will accept referrals from the Advance Criminal Justice Community team and prison services, and will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. They will co-design a person-centred support and action plan with women accessing support, enabling to support them to address their needs and any risks. The role will combine a casework- based approach, along with a signposting and advice service for the women.
The Neurodiversity Lead will be based in the community and will provide a drop-in service (1-2 day per week) in HMP Bronzefield to support women who are close to release.
A car may be desirable for this role, though not essential
About You
To be successful as the Neurodiversity Lead you will need the below experience and skills:
An excellent understanding of mental health, neurodiversity needs violence against women and girls and its links to women in the criminal justice system
You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.
You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews are taking place on a rolling basis.
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
The successful candidate will be expected to endorse and promote the objectives set out as part of AvMA’s five year strategic plan.
Lawyers Service
- Providing high quality services to our lawyers including identifying and recommending appropriate medical experts to clinical negligence solicitors; maintaining and developing the medical expert database. Routinely considering the Experts’ Protocol and ensuring that it remains relevant and fit for purpose.
Inquest Service
- Assessing cases for eligibility for AvMA’s pro bono Inquest Service according to AvMA’s criteria.
- Preparing cases for the coroner’s court to include sorting medical records; liaising with bereaved families by phone and in writing; researching medical literature; taking and preparing initial statements; liaising with the Coroner’s officer; securing appropriate disclosure documents; instructing counsel; assisting with preparation of bundles of documents for the hearing. Identifying general and specific patient safety issues; considering need for Prevention of Future Death Reports and or Action Plans.
- Attendance at pre-inquest hearings and inquest hearings with counsel and the family. This may involve travel and overnight stays. Out-of-pocket expenses are paid. Although overtime is not payable, time out of the office is recoverable in accordance with AvMA Time Off in Lieu (TOIL) policy. Attendance may also be required to attend partial remote hearings via Teams/Zoom
- Capturing and recording key data from inquests, securing feedback from clients.
- Working with Medico Legal Team Leader to ensure appropriate publicity on case outcomes where appropriate to include obtaining relevant client consents and that the case is written up for potential publication in AvMA’s Lawyer Service Newsletter
Advice & Information Service
- Providing advice, support and information to the public through written casework. This involves helping people affected by medical accidents to obtain an understanding of what has happened to them, their rights and the most appropriate option(s) for resolving their concerns and meeting their needs including referrals to panel solicitors.
Helpline
- Providing advice and assistance to the public on AvMA’s specialist helpline. Training will be given and in due course assisting the Helpline Development Officer to train helpline volunteers.
Other Duties
- To endorse and promote the objectives set out as part of AvMA’s five year strategic plan: AvMA's 5 Year Strategic Plan
- Junior Certification: Promoting the Certificate Competence Scheme (junior lawyer scheme) to include assessing applications received
- Feedback from clients: Working on the direction of ML Director and ML Team Leader to secure maximum feedback from clients on inquest and advice and information services
- Website: Helping to keep AvMA self-help leaflets up to date on the website
- Occasional representation of AvMA at meetings and events
- Conference: To help develop AvMA’s annual conference programme and other conferences as appropriate.
The client requests no contact from agencies or media sales.
Role 1 - Researcher or Senior Researcher (Permanent)
The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:
- Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
- Write research and policy papers.
- Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
- Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
- Represent the society and present your research at events and conferences.
We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.
We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.
Role 2 - Research Assistant (Fixed Term 12 Month Contract)
The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team.
You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.
We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Recovery Worker to play a pivotal role in our Medway Recovery House in Medway.
Sounds great, what will I be doing?
As a Waking Night Mental Health Recovery Worker at Hestia, you will play a vital role in supporting individuals within our Mental Health and Complex Needs service, helping them move towards greater empowerment and independence. You will be responsible for a caseload of clients, using person-centred planning and recovery-focused approaches to support their health, wellbeing, and ability to sustain tenancies. Your work will involve building on each individual's strengths to help them achieve personal goals and aspirations, while reducing the risk of hospital readmissions. You will work collaboratively with external agencies involved in clients' care, promote access to health services, education, training, and employment opportunities, and ensure service users are actively engaged in inclusive activities and skill-building. In addition, you will support the Team Manager in monitoring performance against key performance indicators (KPIs), contributing to the overall success and quality of the service.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You will bring experience of working with individuals facing mental health and/or dual diagnosis challenges, either in a paid or voluntary capacity, along with the ability to respond calmly and effectively to challenging behaviour and potentially difficult situations. A solution-focused mindset and collaborative problem-solving skills are essential, as is a non-judgemental, anti-discriminatory approach rooted in empathy and respect. You will be able to work effectively in a structured, busy, and sometimes high-pressure environment, demonstrating resilience and adaptability. A willingness to work unsociable hours, including early, late, overnight (sleep-in), and weekend shifts as part of a rota, is required. Additionally, you will have sound knowledge of safeguarding practices and the ability to respond to concerns appropriately, along with proficiency in IT applications including Microsoft Excel, Word, Outlook, and PowerPoint.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Duty IDVA
Hours: Part time, 28 hours per week
Salary: £26,000 - £28,000 pro-rata
Location: Hammersmith with some home working
Contract Type: Part-time-4 days per week on a fixed term contract until the end of March 2026
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process.
They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support.
The post holder will hold a reduced caseload of survivors and will also be required to work as part of Advance’s duty team based in Hammersmith which will involve completing intake assessments and providing crisis intervention support.
The post holder will have an excellent understanding of domestic abuse and its effects on women and children, and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.
Experience of direct work with female survivors of domestic abuse and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
Key Responsibilities and Duties
- Ensure effective access to the service for women and girls and encourage their engagement with services through multi-agency working and service flexibility.
- To work within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic abuse referred to our services.
- To carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required.
- Develop and deliver safety and support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions.
- Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised.
- Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them.
- If a client is involved in the criminal justice system as a witness, provide them with information, advocacy, and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety to help them give best evidence and accompanying women to court where necessary.
- Work with the management team and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes.
- Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others as required.
- Use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise.
- Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
What we can offer you - Employee Benefits
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
About The Role
Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!
We have two roles available, one in Cirencester and one in Witney.
You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and involved with assisting in the day to day running of Publica’s Homeless Hostel’s.
Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.
You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.
What we are looking for…
The successful candidate will be analytical and confident in interpreting housing legislation, with strong decision making skills essential for delivering effective homelessness prevention and relief services.
You will be someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role.
This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality.
You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.
Teamwork is essential for this role to work effectively with colleagues and external agencies.
Please note you will need to be in the Witney/Cirencester offices 2 – 3 days a week and have the ability to travel within the district as required.
You will need…
- GCSEs (5 A-Cs or equivalent, including Maths and English) Please confirm what qualifications as not clear on JD
- Experience of working with vulnerable people
- Experience of working with people with complex needs
- Communicates effectively at all levels (excellent verbal and written skills)
For more information about this role please see the Job Description/Person Specification.
Special Conditions…
- Full UK Driving Licence with access to a vehicle for work purposes
- DBS Check
- Expected to work reasonable additional hours in line with the needs of the service
What can we do for you…
- Agile working allowing a mix of home and office working
- Flexible working arrangements (depending on the role)
- 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
- Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
- Pension scheme with a good employer contribution of 5% of your earnings
- Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
- Cycle to work scheme
- Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
- Generous sickness cover above statutory entitlements
- Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
- Life assurance, currently four times your annual salary
To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please apply for the role at the location you prefer to work at. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
About Us
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
The client requests no contact from agencies or media sales.
About us
The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute.
Our Values
Our values underpin everything we do:
- Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
- Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
- Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
- Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.
About the role
My View Project provides one-to-one psychological therapy, group therapy and Psychoeducational Workshops to unaccompanied asylum-seeking children and young people presenting with mental distress. The project has adapted a psychosocial perspective using our Therapeutic Care Model to address the identified needs of clients using a holistic approach. The team have supported unaccompanied asylum-seeking children and young people by providing therapeutic support since 2015.
The purpose of this post is to provide therapeutic intervention to unaccompanied children and young people who have often been through traumatic experiences, including being trafficked, abused and having witnessed horrific events, as a result of upheaval in their country of origin and along their journey to survival.
Therapy at My View is delivered alongside casework support delivered by a caseworker who supports clients with any issues such as age assessment, housing, access to healthcare, benefits, school enrolment etc.
This post is exempt from the Rehabilitation of Offenders Act 1974. Therefore, all convictions, cautions and bind-overs, including those regarded as ‘spent’, must be declared at the application stage.
Hours: Part-time, 21 hours per week.
Contract: Fixed-term contract until 31 March 2027.
Location: Stratford office with hybrid working.
Staff benefits
To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:
- Training & Development
- Employee Assistance Programme
- Pension Scheme
- Work Life Balance Policies
- Employer-Sponsored Volunteering
- And more.
Let’s work together to improve the lives of refugees in the UK - apply on our website today.
Closing date: 5 August 2025.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Housing Worker
Hours: 30-37 hours per week, flexible to be over 4-5 days
Salary: £27,876 - £30,002 (pro-rata - salary dependent on skills, experience and knowledge)
Contract: Permanent
Base: Garden House Project, OX4 2ND and Projects across East Oxford
Following probation the role requires on-call for approx 6 weeks a year, for which extra payments are made.
We have a vacancy for housing support and recovery worker based in Oxford city, to provide flexible, proactive and assertive support, to residents of our housing projects, to promote recovery and independence within a positive risk management approach to adults with serious and enduring mental health issues.
Key Responsibilities
- Assessment of mental health needs & risk.
- Creation and management of appropriate strategies to manage risks for individuals and environment.
- Property and housing management including health and safety responsibilities, fire safety checks and arranging repairs to maintain a safe environment.
- Record keeping and administration.
- Formulate and see through plans for residents to move on to more long-term resident accommodation within commissioned timeframes.
Key Skills
- An understanding of the issues for people with mental health issues living in the community.
- Experience of working in a housing or residential setting.
- Experience of working with individuals, enabling them to identify their own goals to support personal wellbeing and recovery, and the ability to support them in pursuing these.
Closing date: Once sufficient applications have been received
Shortlisting date: Ongoing
Interview date: Ongoing
Interview location: Garden House, 6 Ivy Close, OX4 2NB
Interested?
For more information and to complete your application, please click the Apply on Company website button.
You will be taken to the next stage where you can find out more information, download the full job description and complete your application by following the instructions (you may need to scroll down).
Please ensure that you match your skills and experience against the above and provide details and evidence of this in your application. If you don't provide this you may not be shortlisted for the role.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
About The Role
Do you have experience in working with vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment?
We have two roles available, one in Cirencester and one in Witney.
We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation.
You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.
• You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.
• The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible.
• Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.
• You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.
• Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.
What we are looking for…
Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role.
This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality.
You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.
Teamwork is essential for this role to work effectively with colleagues and external agencies.
Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.
For more information about this role please see the Job Description/Person Specification.
You will need…
• GCSEs (5 A-Cs or equivalent, including Maths and English)
• Experience of working in a Housing, Supported Housing or Homelessness focused service
• Experience of working with vulnerable people and people with complex needs
Special Conditions…
• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check
Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.
What can we do for you…
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
• These are just a handful of the benefits that you can enjoy when you join us!
To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.
Your application will not be considered if you have not provided a supporting statement, in addition to your CV.
Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email.
Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children. Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.
About Us
You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.
Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Age Well Coordinator to play a pivotal role in our Roehampton Older People service.
Sounds great, what will I be doing?
Work collaboratively with the Team Leader to identify and support older people at risk of losing independence, promoting recovery and delaying health deterioration. Engage with statutory, voluntary, and independent sectors, as well as residents aged 60+, to optimise local resources and knowledge in service development. Help older residents in Roehampton access health and wellbeing services and build stronger community connections. Contribute to the ongoing development of Age Well services by sharing best practices and participating in provider forums. With support from Hestia's Fundraising Team, explore opportunities for additional funding. Co-produce community-led activities that empower individuals to improve their health and wellbeing, supporting residents to initiate and run local interest-based groups. Recruit and supervise volunteers to enhance programme delivery. Conduct outreach, including home and hospital visits when needed, and explore digital solutions to strengthen service provision. Facilitate peer support through various formats, participate in service evaluations, and help implement participatory evaluation methods. Work in partnership with the council and stakeholders to assess and respond to community needs with flexibility.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have a proven track record in developing services that address health and social care needs among vulnerable populations, particularly older adults. They will bring experience in recruiting, supervising, motivating, and supporting volunteers, as well as coordinating Age Well or Public Health programmes (desirable). Strong research skills and a demonstrated ability to work in partnership with a range of stakeholders are essential. The candidate must possess excellent communication skills—written, verbal, and digital—and be a self-starter capable of working independently and finding creative solutions to support isolated community groups. They should have the knowledge and experience needed to design engaging, relevant services for older people, with a desirable understanding of community development work. A solid understanding of older adults' health needs—including dementia, falls prevention, and social isolation—is critical. The role also requires the ability to build professional relationships across sectors, influence others, manage conflict effectively, and analyse performance data to drive improvements. A thorough understanding of safeguarding issues and the ability to respond appropriately is essential.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Bipolar is one of the most significant mental health challenges of the 21st century, with over one million people in the UK with lived experience. That's approximately one in every 50 individuals, around 30% more than those affected by dementia.
The symptoms of bipolar can emerge at any age and the condition is increasingly affecting young people, who are more likely to screen positive than older generations. It also has a profound impact on the families and friends of those affected and the need for a dedicated national bipolar charity has never been greater.
Bipolar UK is the only national charity dedicated to supporting individuals and families affected by bipolar, and we offer peer support at the core of our work. Our aim is to provide a nationwide Peer Support Service for people affected by bipolar and increase the reach of our delivery. To act as the voice of our community to change public attitudes, and to build a society that enables people affected by bipolar to live well and fulfil their potential.
Role: Fundraising Supporter Engagement Assistant (Apprentice)
Contract: 13-month fixed term contract with a view to be permanent after completion of apprenticeship
Location: Home-based
Salary: £23,000
Hours: This role is full time (35 hours)
Holiday: 25 week days of annual leave (plus Bank Holidays), increasing by one day for every full year of service (up to 5 years)
Pension: Up to 5% contribution towards a stakeholder pension is offered after successful completion of probationary period
Reports to: Director of Fundraising
Purpose:
Bipolar UK is seeking a Fundraising Supporter Engagement Assistant to aid the Fundraising Team in donor stewardship and to enabling growth in the organisation’s supporter base across all income streams.
This role is an apprenticeship with the apprentice programme starting September 2025, provided by Apprentify - an industry-led apprenticeship provider.
The successful candidate will learn and work on the job at Bipolar UK whilst receiving 20% off-the-job training from industry experts, which will be led through virtual classrooms.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.
In summary the Fundraising Supporter Engagement Assistant will support the fundraising team in growing the community, individual and events fundraising income streams, and be the first point of contact for all fundraising enquiries.
Key responsibilities
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Ensure that all our fundraisers and donors are thanked in an appropriate manner, developing a robust stewardship programme.
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Support fundraising volunteers in a professional but empathetic way.
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Provide relevant information and resources to our fundraising volunteers in a timely manner.
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Support the team with sourcing fundraising merchandise and materials.
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Record all supporters’ non-financial information on the CRM in line with our data policies.
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Co-ordinate the challenge events programme and explore new initiatives to help grow this income stream.
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Support the fundraising team with the promotion and delivery of workplace training sessions.
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Help grow membership for our Bipolar Friendly Workplace Scheme and develop effective stewardship plans.
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Become a valued member of the Fundraising team, sharing knowledge and best practice.
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Support other members of the team in the development and delivery of all our fundraising activities.
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Work closely with colleagues to develop robust fundable project proposals that align with current and future growth plans of Bipolar UK.
Our mission is to empower everyone affected by bipolar to live well and fulfil their potential.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our Voluntary Community Service.
Sounds great, what will I be doing?
As part of a multidisciplinary NHS team, I work alongside clinicians, social workers, and community partners to support adults experiencing moderate to severe mental illness. I manage a caseload of service users, serving as their key contact and contributing to care planning, progress monitoring, and discharge support through the RiO clinical records system. I collaboratively develop person-centred recovery plans with individuals, focusing on their social goals and community integration. Central to my role is building strong therapeutic relationships through trauma-informed and strength-based approaches, empowering service users to achieve personal recovery goals. I support individuals in accessing local resources, attending appointments, and participating in wellbeing activities, peer support, and psychoeducational groups. Additionally, I promote and model recovery-focused, jargon-free communication across services and advocate for co-production and integrated care.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
To be successful in this role, candidates should hold an NVQ Level 4 in Care (or equivalent) or have at least two years' experience in a mental health setting. A strong understanding of mental health issues, recovery, and co-production principles is essential, along with experience working collaboratively with professionals, services, and communities. Knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act is also required. Excellent communication, relationship-building, and group facilitation skills are vital, as is the ability to work independently and as part of a team in a fast-paced environment. Confidence in using IT systems, including electronic case management tools, is important. The role demands resilience, adaptability, and the ability to maintain clear professional boundaries, alongside a high level of commitment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Racing Welfare is a national charity supporting British horseracing’s current and retired workforce.
It’s an exciting time to be joining the organisation; our charity has never been more needed by the industry.
You will be offered; a competitive salary, employer pension scheme, generous annual leave entitlement, flexible working patterns to ensure a healthy work-life balance, income protection insurance, life assurance, tickets to almost all race meetings at Jockey Club Racecourses, twice-yearly two-day staff training and team building events along with a range of other employee wellbeing initiatives.
As a charity, wellbeing is at the forefront of all we do. We aim to be a leading employer in the industry and make sure everyone at Racing Welfare has the opportunity to thrive.
You will need to be highly motivated and flexible with excellent listening and interpersonal skills, an understanding of professional boundaries and a commitment to continuous professional development. Experience of working with and supporting people, alongside an understanding of confidentiality and data protection is desirable, although training will be provided. Knowledge and experience of the thoroughbred horseracing and breeding industries is desirable.
We are a close-knit and supportive team, and we need a strong team player who can get involved and promote the ethos of the charity, offer impartial information, advice, guidance and support to all those connected to the industry.
The successful candidate will be expected to based/work from Cumbria or the Scottish borders travel across the region will be required, for which you will need to use your own car. A mileage allowance will be paid. This is a part time post.
Please note, as this post will involve direct contact with young people and vulnerable adults alongside some work of a sensitive nature it will be subject to a satisfactory, enhanced DBS disclosure. We also make checks on staff working with vulnerable adults and young people against the DBS barred lists.
We welcome enquiries from everyone and value diversity in our workforce. The closing date for this vacancy is the 1st August 2025.
Salary: £29,069 (pro rata)
Racing Welfare is committed to safeguarding and will always recruit all personnel in line with government guidelines, relevant legislation, and the Charity Commission's best practice guidance.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:
- All unspent convictions and conditional clauses
- All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020)
Racing Welfare’s Safeguarding Statement of Intent can be found on our website.
Racing Welfare is an equal opportunities employer.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Triage and Early Intervention Officer to join the specialist team in Bedfordshire, working 25 hours a week Monday - Friday.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you….
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the Role:
This role is based in Bedfordshire with consideration given to hybrid working.
As a Triage and Early Intervention Officer you will be:
- Providing high quality support to victims of domestic abuse across Bedfordshire
- Working closely with our team of Independent Domestic Violence Advisors (IDVA), providing support as required
- Making initial contact with service users referred into our service, identifying any immediate risks and offering crisis intervention
- Working with other agencies and advocating on behalf of service users in order to help them access services to keep them safe.
- Working within a multi-agency framework consisting of voluntary and statutory partners to build local partnerships, in order to offer a coordinated response to domestic abuse
You will need:
- Experience of working with victims of domestic abuse or vulnerable people
- Knowledge of risk accessing and identifying the needs of service users
- Have competent IT skills and experience of working on casework management systems
- To be able to prioritise work and deal with competing demands in a busy environment
- Be flexible to meet the needs of the service
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Care Home Service on Talgarth Road.
Sounds great, what will I be doing?
In this role, you will manage a caseload of clients requiring early intervention or preventative mental health support, deliver group activities and co-produced programmes, and clearly communicate the service's aims and pathways to ensure user understanding and participation. You will empower service users to engage effectively with community professionals such as mental health teams, social workers, housing providers, and Jobcentre Plus. Working flexibly within a team, you will help ensure full service coverage and meet contractual obligations. You will also develop and promote peer support networks and community-based initiatives that support users in achieving their goals. The role involves actively monitoring the wellbeing, safety, and security of service users, responding promptly to concerns, supporting colleagues, and taking initiative in service delivery. Additionally, you will be responsible for accurate and timely administration, including maintaining records, completing referrals, assessments, and service reviews, and participating in supervision, appraisals, and ongoing service development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The ideal candidate will have lived experience of mental health care pathways, such as emergency department attendance, acute admissions, or involvement with community mental health services. They will have a strong understanding of the challenges faced by individuals with a range of mental health conditions and be able to provide support with dignity, respect, and clear communication. The ability to quickly build and maintain trusting relationships with service users, carers, peer support workers, and professionals is essential, along with well-developed listening skills and the ability to engage effectively with individuals in crisis, both face-to-face and over the phone. Candidates should have good knowledge of local recovery tools, wellbeing resources, and mental health services, and be able to assess needs, risks, and aspirations to offer appropriate signposting. Strong time management and prioritisation skills are key, as is the ability to work dynamically and remain calm under pressure. The role also requires good IT skills, particularly in Microsoft Word, Outlook, and internet use, as well as solid literacy and numeracy skills to produce clear, accurate written communication. A sound understanding of safeguarding issues and how to respond appropriately is essential. The candidate must be able to work both independently and collaboratively within a team and support the induction of new peer staff and volunteers. Excellent communication and partnership-building abilities are crucial to succeed in this role.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



