Volunteer manager jobs in tooting, greater london

Job Title: Community Gardening Movement Builder (England & Wales) 

Location: Hybrid / home-based or based at an RHS site, with frequent travel (including overnight stays) 

Salary: £38,000  

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Closing date for applications:  26th November 2025 

Are you passionate about plants, gardens and nature? Do you believe in the power of gardening to support people, places and our planet? Are you excited about the idea of supporting, enabling and amplifying community action that will create green change at scale? 

If this sounds like you, join the RHS Communities Team as our new Community Gardening Movement Builder (England & Wales), as we expand our collective mission to champion, support and connect the UK’s vibrant community gardening movement.

Overview of the Role 

In this exciting new role, you will work closely with the Community Partnerships & Networks Manager to implement the RHS’ movement building plans for community gardening – and build lasting green change.

You’ll be part of a passionate, forward-thinking team dedicated to making horticulture accessible, inclusive and transformative. Your daily work will include creating and coordinating content, campaigns, projects and events that will support, connect and amplify community gardeners across England and Wales. The role will involve frequent travel across England and Wales, and regular opportunities to meet community gardeners, partner organisations and stakeholders, both in-person and online. 

To work for the Royal Horticultural Society (RHS) is to join a thriving charity, whose mission is to be there for everyone on their lifelong adventure with gardening. Everything we do is built on the transformational power of gardening – and the benefits it brings to people, places and our planet. And we couldn’t do this without our people. We’re proud of the knowledge, enthusiasm and ideas that each one of our team members brings. From working across our social media channels, to volunteering in the RHS Gardens, from serving customers in our garden centres to running national marketing campaigns, we believe that every member of the RHS team should have the opportunity to make a difference. Our careers portal here provides a comprehensive overview of what we offer, the teams that work at the RHS and our great benefits. Details of our great benefits can be found here. 

As Community Gardening Movement Builder (England & Wales) you will be responsible for:

• Leading the digital and in-person convening of community gardeners across England and Wales, to increase the engagement of community gardens, support groups to develop and thrive, and build the platform of the community gardening movement.

• Mapping key stakeholders, campaigns and movement-building activity underway in sectors and spaces relevant to community gardening, keeping colleagues up to date with developments, and flagging challenges and opportunities.

• With the Community Partnerships & Networks Manager, building strong relationships with community gardening groups, partner organisations and key external stakeholders in the policy sphere – such as local authorities, mayoralties and devolved governments.

• Working closely with colleagues in the Communities team and other teams across the RHS to plan, commission and platform a wide range of digital content that will encourage, inspire and enable the community gardening movement.

• Working closely with RHS colleagues, partner organisations and community gardeners to commission, collate and promote data, research and stories that will help amplify the voices of community gardeners and build the case for policy change. 

About you

You will be able to show: 

• A passion for growing, nature, and the role that community gardening can play in bringing people together and addressing social, economic and environmental challenges. 

• A track record of experience in a movement building, policy, strategy, public affairs or external communications role (or the ability to demonstrate similar levels of knowledge if you have not worked in one of these specialisms before). 

• Excellent written and oral communication skills, including the ability to present and creatively engage different audiences. 

• Adept interpersonal skills, with experience of building external relationships and collaborating with a wide range of contacts. 

• Strong digital literacy, and an interest in utilising a wide range of digital tools to connect, communicate and convene. 

• An eye for detail, with the ability to analyse, interpret and present complex data. 

• Strong organisational skills, with the ability to use your initiative to manage multiple projects simultaneously.

• The ability to work as an integral member of a small, high-performing team, and to work collaboratively and with agility across the team and the wider organisation. 

Safeguarding and Inclusion  

The RHS is committed to safeguarding and promoting the welfare of children, young people and adults at risk and expects all personnel to share in this commitment. We are an inclusive employer and welcome applicants from all backgrounds. 

Other information

We may review applications as soon as we receive them so if you see a vacancy that you are interested in, please apply straight away as the vacancy will be closed as soon as we hire the right candidate. If you require any additional support with making your application, please contact Sharon Ellis please ensure to include the job title or job reference number REQ (found at the top of the advert) when emailing.

October 2025

About us

Literacy Pirates’ vision is for every child to have the literacy skills, confidence and perseverance to succeed at school and beyond. We provide free, after-school literacy support to children who are falling behind in class and who have fewer opportunities for additional support due to their personal circumstances than others. Founded in East London, Literacy Pirates’ programme now runs online and serves children anywhere in the United Kingdom.
 
Literacy Pirates is on an exciting journey of growth, rolling out our innovative learning programme to reach more children than ever before. An ambitious, fast-growing charity we have set ourselves a goal of reaching 3,000 children a year nationally, by 2030 compared with 650 this year.

What we're looking for

We are looking for a talented Bookkeeper to maintain our financial records and handle financial operations in the charity.

Core duties include processing all routing transactions encompassing supplier invoices, sales invoices, bank transactions, petty cash, credit cards and treasury management. You will also make payments, prepare our in-house payroll and submit pension returns. 

You will work closely with our Finance Director to support the month end close while complying with and upholding the Charity’s policies and procedures. 

 Our ideal candidate will have experience in a similar role, ideally have worked for a charity and be familiar with Xero. You will also have at least one of the following: 

• A relevant qualification such as an accountancy or business degree
• Part or fully qualified with an accountancy body, such as the AAT
• Demonstrative qualification by experience.

Required skills 

• Proven bookkeeping experience in a similar enviroment 
• Solid understanding of financial operations in a SME environment 
• Proven ability to calculate, post and manage accounting figures and financial records 
• Accurate data entry skills along with an eye for numbers 
• Proficiency in English and in MS Office 
• Qualified to degree level, or partly or fully qualified with an accountancy body, or demonstrable QBE 

Person specification 

• Highly organised 
• Dedicated to providing excellent service and building positive working relations 
• Able to balance speed of work with a high degree of accuracy and attention to detail 
• Strong verbal and written communication skills 
• Able to work independently at times and use initiative 

Responsibilities

Process all financial transactions in our finance IMS (Xero) accurately and promptly encompassing: 

• Accounts payable 
• Employee and volunteer expense claims 
• Sales invoices, grants, donations and other income 
• Bank transactions 
• Petty cash 
• Credit cards
• Download bank records into the IMS and reconcile all bank accounts 
• Monitor savings and move funds between accounts ensuring that we comply with our investment policy 
• Operate credit control on the sales ledger and issue payment receipts to customers and donors 
• Make payments to creditors and settle expense claims 
• Prepare payroll to draft status, pay staff and HMRC, report pension contributions 
• Electronically store all required records in line with statutory requirements 
• Update contacts and restricted fund profiles in the finance IMS 
• Make Gift Aid claims 
• Operate within the Charity’s financial procedures and prevailing accounting standards 

Support the Finance Director with any of the following: 

• Operating restricted funds 
• Balance sheet reconciliations 
• Financial reporting (internal/external) 
• Budgeting and forecasting 
• Statutory reporting 
• Supporting the annual audit process 
• Any other reasonably requested duty

Salary: £58,000 (reviewed in 6months and annually thereafter)
Location: Flexible, with travel across the UK and to British Rowing HQ in Hammersmith, London

Love Rowing is the Charitable Foundation of British Rowing, dedicated to transforming lives through the sport of rowing. We believe rowing can unlock potential, improve wellbeing, and open doors to new opportunities for young people from disadvantaged communities and for those with disabilities.

This is an exceptional opportunity for an entrepreneurial and inspiring leader to build on recent momentum and scale the impact of our work. Significant new funding from The Westminster Foundation has launched our Rowing to Success programme, setting the stage for growth and long-term sustainability.

As Foundation Director, you will shape and drive the next phase of Love Rowing’s development. You will lead fundraising strategy, build new partnerships with major donors, trusts and foundations, and develop innovative initiatives that create lasting social impact. You’ll work closely with a passionate team, a supportive and hands-on Board of Trustees, and the wider British Rowing community.

We’re looking for someone with a proven track record in securing substantial, multi-year funding and developing high-trust relationships with major donors and philanthropic partners. You’ll be an engaging advocate and storyteller, able to inspire others with the mission of changing lives through sport.

You’ll bring strategic vision, financial acumen, and a collaborative approach to leadership. Experience of governance, impact measurement, and working with boards or partner organisations will be key.

If you’re motivated by social impact, inclusion, and the belief that sport can be a force for change – this is your opportunity to make a lasting difference.

Job Title: Independent Gender Violence Advocate (IGVA)

Location: The Gaia Centre, Lambeth
Salary: £28,857.12 per annum, Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement
Contract type: Full Time, Permanent

Hours: 37.5 hours per week 

We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.

The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options.

You will work within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Closing Date: 09:00am 26 November 2025

Interview Date: 4 and 5 December 2025

Location: Remote
Hours: Full-time (37.5 hours per week)
Contract: Temporary (2 to 3 months)
Rate: £19.43 per hour (+ holiday pay)
Start Date: ASAP​​​​​​

Prospectus is delighted to be supporting a vital and well-established armed forces charity in their search for a temporary Senior Social Media Officer (Meta). Please note that internally this role will be titled Senior Digital Marketing Officer.

Responsibilities:

• Develop and deliver digital strategies to attract and retain supporters, donors, and volunteers.
• Manage social media and email campaigns to boost engagement and promote the organisation's mission.
• Create compelling content and run targeted paid media campaigns to drive awareness and conversions.
• Use audience data to segment and personalise communications for maximum impact.
• Collaborate across teams to align efforts with wider organisational goals.
• Monitor and optimise campaign performance using analytics and insights.
• Stay up to date with digital trends to enhance outreach and engagement.

Requirements:

• Recent experience in a relevant role within the charity sector.
• Strong digital marketing skills, particularly Meta platforms.
• Proactive and cooperative mindset.
• Excellent attention to detail and accuracy.
• Ability to work both independently and with the wider team.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We have an exciting opportunity for two Service Delivery Assistants to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.

These are home-based roles, working 37.5 hours, on a fixed term contract until 31^st July 2027.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans

• Ongoing training & support with opportunities for career development & progression

About the role:

As a Service Delivery Assistant you will:

• Provide high quality administrative support to the team and service.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service's internal policies/procedures and organisational standards.
• Manage general queries into the service.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for victims. May include following up to secure information included in incoming referrals.
• Provide general office administration support which could include photocopying, filing, data entry, ordering of office supplies, processing invoices, raising purchase orders and minute taking at meetings.
• Help to coordinate appointments and sessions held by our CYP Programme Facilitators.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Employment and Progression Coordinator
Salary: £30,000 per annum, pro-rata (£24,000 per annum for 28 hours per week)
Hours: 28 hours a week, spread across Monday to Saturday (mostly Monday to Friday, 9am to 5pm, with occasional Saturday work to support projects)
Contract: Fixed Term until August 2028
Place of work: Action on Disability Centre for Independent Living, Mo Mowlam House, Clem Atlee Court, London SW6 7BF

About Action on Disability

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations (DPOs). Guided by the Social Model of Disability, we work to remove barriers and promote equality, inclusion and choice for all Disabled people.

AoD is a medium-sized charity with a Board of Trustees, 27 staff, and a strong pool of casual staff and volunteers. Many of whom have lived experience of disability. We are proud that 100% of our Board and 54% of our staff identify as Disabled.

We deliver four key services: Youth, Employment, Welfare Benefits, and Independent Living.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We are at the forefront of setting up and delivering supported internships for Disabled young people. We provide an holistic service from management and employer engagement to hands-on, supervised support work across all sites.

Our Employment Service welcomes external referrals and offers support for Disabled people via our in-work support service.

We are looking to recruit several support workers to expand our pool.

Purpose of the Role

The Employment and Progression Coordinator supports Disabled young people and adults to move into and thrive in paid employment. Working within AoD’s Employment and Supported Internship programmes, the postholder will provide person-centred guidance, job coaching, and practical in-work support.

The role includes supporting current and past interns, working alongside employers to create inclusive opportunities, and promoting the benefits of employing Disabled people.

Main Responsibilities

Supporting current and past Disabled Interns

• Provide 1:1 and group support to enable people to explore their skills, interests and aspirations, and move into meaningful paid work.
• Support participants to understand their rights at work and access reasonable adjustments.

Employer Engagement and Development

• Build and maintain positive relationships with a range of employers to create and sustain inclusive job and internship opportunities.
• Encourage employers to adapt roles where needed and to provide a supportive working environment.

Programme Delivery and Administration

• Support the delivery of the Employment and Supported Internship programmes, including one-to-one sessions, group activities, and outreach events.
• Support the planning and recording of participant journeys, including achievements, placements and outcomes, using Salesforce and other tools.
• Work in line with AoD’s aims, values and the Social Model of Disability.

Additional Information

• Some evening or weekend work may occasionally be required.
• An enhanced DBS check will be required.
• Travel across Greater London will be required; travel expenses reimbursed according to policy.
• All staff share responsibility for upholding AoD’s values and ensuring that our work reflects the principles of the Social Model of Disability.

In return we offer

• 25 days annual leave (pro rata), rising to 30 days after 5 years’ service
• Life Assurance (1x salary if enrolled in the auto-enrolment pension)
• Company sick pay (2 weeks after 6 months’ service; 1 month after 12 months)
• 2 weeks Disability Leave pay
• Employee Assistance Programme

Closing Date: 19th November 2025
Interview Dates: Week commencing 24th November 2025

We welcome applications from Disabled people and will provide reasonable adjustments at all stages of recruitment and employment.

We are actively encouraging Disabled people to apply.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

Salary: Circa £80,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Hours: 37 hours per week
Contract: Permanent
Location: EdCity, 1 EdCity Walk, EdCity, London, W12 7TF (hybrid working - office-based three days per week)

Lead the next chapter of commercial innovation at Lift Schools

Lift Schools is embarking on a major new chapter, expanding our commercial activity to generate sustainable income that fuels our mission. We’re searching for an entrepreneurial and strategic Head of Commercial Ventures to build and lead our first commercial strategy, growing innovative ventures that balance financial sustainability with social impact.

Reporting directly to the Chief Financial Officer, you’ll play a pivotal role in shaping and delivering Lift Schools’ commercial enterprise strategy. This is a unique opportunity to design, launch and scale commercial initiatives that will directly support our ambition: an excellent education for every child, in every classroom, every day.

About the role

As Head of Commercial Ventures, you will:

• Develop and deliver Lift’s first commercial enterprise strategy, aligned to our educational mission
• Grow and optimise existing ventures such as estate lettings and apprenticeship provision
• Identify and build new market opportunities — products, services and partnerships across the education and wider sector
• Lead development of business models, pricing strategies, go-to-market plans and commercial governance frameworks
• Establish systems, processes and performance metrics to ensure all commercial ventures are sustainable, ethical, and aligned with our educational purpose

You’ll work closely with senior leaders, schools and operational teams to turn ideas into scalable revenue streams, balancing innovation with integrity.

You’ll be someone who:

• Brings a strong track record in commercial business development, product design or venture growth
• Has taken a commercial idea from concept to delivery and scaled it successfully
• Combines strategic acumen with hands-on delivery and entrepreneurial drive
• Understands commercial governance, risk, and compliance in charitable or educational settings
• Understands how to generate revenue in purpose-led contexts such as education, consultancy or social enterprise, ensuring all ventures reflect Lift Schools’ values
• Builds credibility quickly and collaborates confidently with senior stakeholders
• Be a confident and collaborative leader, comfortable influencing senior stakeholders, including Trustees, school leaders and partners, and inspiring cross-functional teams to deliver new initiatives

You are commercially astute, creative, resilient and motivated by impact, someone who sees opportunity where others see limitation.

Who is Lift Schools?

Lift Schools is made up of 57 primary, secondary and special schools, educating more than 33,000 pupils across the country. We believe education can transform lives – and we want every child in our schools to achieve their full potential.

Our mission:

• We will provide an excellent education to every child, in every classroom, every day.
• With excellent leadership and teaching in every school, we will help children go on to lead successful and happy lives.
• We will work with others beyond our network to benefit more children and communities.

How we support you

At Lift Schools, we believe talent drives performance. We offer you:

• Comprehensive training: We offer bespoke training to help you hone your skills and progress your career.
• Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
• Lifestyle savings: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.

Ready to apply? Get in touch here. We can’t wait to hear from you.

The role is due to commence as soon as possible. 

Closing date: 19th November 2025, 5pm
Interview date: 3rd December 2025

We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.

Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.

Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.

We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

About the role

This is an exciting opportunity to join the Children & Young People area at IRMO and be part of the Family Project. The Family Project supports Spanish and Portuguese-speaking children and young people who have recently arrived in the UK and need to enter compulsory education as soon as possible.

The Family Support Worker will offer targeted advice and support in Spanish/Portuguese to families and young people facing barriers in accessing education and other statutory services such as SEND support and Early Help.

The role involves setting up advice and casework schedules, liaising with local authorities, school admissions departments, EAL/SEN teams, and specialised organisations to ensure children are not out of education and receive the right support.

The Family Support Worker will also deliver targeted workshops for families, liaise with external speakers, and create accessible resources (digital and paper-based).

They will work closely with the Youth Project Coordinator, ESOL Teacher and Community Support Team to share information, identify needs, and connect children and families with opportunities.

This multifaceted role requires empathy, flexibility, and a sound understanding of the UK education system and legislation affecting migrants and asylum seekers.

Fluency in Spanish or Portuguese is essential and a knowledge of both is desirable, as the Family Support Worker will regularly need to communicate with members of the community who have either as a first language. 

Key duties & responsibilities

Project Delivery

• Plan and deliver advice sessions and casework on school admissions and other services (SEND, free school meals, NRPF, etc.).

• Conduct needs assessments and connect children and young people to relevant internal and external services.

• Plan and deliver quarterly workshops for families on education and SEND topics (e.g. transitions, EHCPs, autism).

• Build and maintain networks with statutory and VCS stakeholders, schools, legal organisations, parents’ groups, councillors, and Heads of Service.

• Conduct regular outreach in the community to encourage children and families to participate in workshops, campaigns, and community activities.

• Create accessible resources for internal and external use.

• Run weekly school admission drop-in sessions with newly arrived parents 

• Liaise with local councils to ensure school placements are guaranteed. 

Monitoring & Evaluation (M&E)

• Collect and review monitoring data (registration forms, case notes, feedback forms, surveys).

• Maintain accurate case notes and manage caseloads using Excel and CRM systems.

• Produce case studies, success stories, for reports for funders and stakeholders.

Safeguarding

• Ensure the wellbeing and safeguarding of young people, following IRMO’s Safeguarding Policy and NYA guidelines.

• Attend regular safeguarding training relevant to the role.

Communication

• Support in the creation of accessible promotional materials aligned with IRMO’s communication strategy.

• Manage service users’ expectations through clear and consistent communication.

• Attend team meetings and share updates across IRMO teams.

• Represent IRMO at external forums, with partners and funders.

Other

• Train and supervise volunteers.

• Signpost and refer service users to internal and external support.

• Undertake other duties consistent with the purpose of the post as directed by the Line Manager.

Person specification

E = Essential - D = Desirable

Qualifications, Experience & Knowledge

• Minimum one years’ experience in advice and casework in the UK (Essential) 

• Experience with M&E tools and impact reporting (Essential).

• Experience liaising with schools, local authorities, VCS organisations, and statutory services (Essential).

• Knowledge of UK Safeguarding and Health & Safety procedures (Essential).

• Knowledge of the UK education system, including admissions and SEND (Essential).

• Knowledge of the UK not-for-profit sector (Desirable).

• Knowledge of the legislation affecting migrants and asylum seekers in accessing education. (Essential)

• Understanding of issues affecting young Latin American migrants in the UK (Essential).

• Knowledge and awareness of SEND and experience delivering activities within educational or community learning settings or a willingness to develop in this specific area (desirable).

• Qualification in Information, Advice & Guidance (Desirable).

Skills & Abilities

• Excellent organisational skills and attention to detail (Essential).

• Strong verbal and written communication skills in English and Spanish or Portuguese (Essential). 

• Ability to manage workload, meet deadlines, and work independently (Essential).

• Problem-solving, innovation, and system improvement skills (Essential).

• Empathy and respect when dealing with children, young people, and families (Essential).

• Competence in Google Workspace tools and Excel (Essential); Experience using CRM tools (Desirable).

Personal Attributes

• Professional and positive attitudes

• Self-motivated, proactive, and able to work independently.

• Collaborative team player, open to learning from colleagues.

• Accountable and dependable, with strong follow-through on casework.

• Creative and resourceful, empowering service users to overcome barriers.

• Committed to continuous learning and adapting to systemic challenges.

• Aligned with and committed to IRMO’s mission, vision, and values.

• Non-judgemental, non-discriminatory, and supportive approach.

This is a fixed term maternity cover role (anticipating approx. 9 months) supporting ASAP’s duty representation scheme at the Asylum Support Tribunal (AST) – one of our three key strands of work.

Working within our duty scheme team, you will assist our Acting Duty Scheme Co-ordinator and Duty Scheme Support Officer with key operational tasks, ensuring that the scheme is offering a quality service to appellants and referrers and that our duty scheme advocates (volunteer solicitors and barristers) are supported to provide high quality legal representation and advice.

After induction and training, you will give one-off guidance and support to people within the asylum support system who self-refer to ASAP, and to referring advice agencies, about the asylum support appeals process. You will also assist with decisions about which cases we represent. As with all team members, you will feed into our wider work on training, asylum support policy and strategic litigation – primarily by ensuring that colleagues are kept up to date with issues arising out of appeals at the Tribunal.

We’re looking for someone passionate about helping people seeking asylum in the UK access justice. You should be well-organised, a good team player, and have a solid understanding of the asylum support system—ideally from directly advising people who use it. In this role, you’ll develop your legal knowledge and skills by: observing hearings, reading appeal documents and legal decisions, attending training sessions and team meetings.

You’ll be joining a small, friendly, and supportive team that works closely together.

Are you an organised, proactive person who enjoys helping senior leaders to work at their best? Do you thrive when managing diaries, coordinating projects and making sure everything runs smoothly?
If so, this Director’s Assistant & Business Support role could be a great fit for you.

Location: London | Hybrid - 2 days a week in the office
Contract: 12-month maternity cover

Why work here?
You’ll be joining a national charity that empowers girls and young women with confidence, friendships and life-changing experiences. As Director’s Assistant & Business Support, you’ll play a key role in helping the organisation deliver its mission by ensuring the Director and their leadership team are supported to work effectively.
You’ll also benefit from:

• Hybrid working and flexible hours
• 25 days annual leave, rising with service volunteering leave
• 10% employer pension (when you contribute 5%)
• Healthcare cash plan, wellbeing time and Employee Assistance Programme
• Cycle2Work scheme and season ticket loan
• Learning and development support, including help with professional qualifications

This charity is committed to being a welcoming and inclusive place to work and encourages applications from people of all backgrounds.

About the Director’s Assistant & Business Support role

You will:

• Manage the Director’s diary, inbox, communications and meeting schedule
• Prepare agendas, briefings and presentations
• Take meeting minutes and track actions
• Work closely with the wider leadership support team to share information and align work
• Coordinate specific time-limited projects and events led by the Director
• Support finance administration including invoices, expenses and credit card reconciliations

 
About you

You will be well-suited to the Director’s Assistant & Business Support role if you:

• Have experience providing PA / Executive support
• Enjoy juggling tasks and solving problems before they arise
• Communicate clearly, professionally and confidently
• Build positive relationships with a wide range of people
• Have strong organisation and attention to detail
• Understand the importance of inclusive and respectful working practices

 
Apply Now

This is a fantastic opportunity to use your organisational skills in a meaningful role where your work truly makes a difference.

• Please don’t delay. Applications will be reviewed as they are received. We would be happy to discuss further and share a full job description. CV and supporting statement are required.    
  

 

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role is responsible for delivering person-centred support that promotes wellbeing, independence, and tenancy sustainment for service users with diverse and often complex needs. You will assess referrals, coproduce and review SMART support and risk management plans, and work in partnership with external agencies to ensure access to health, education, employment, and community resources. The role involves supporting independent living skills, financial stability, and recovery while preventing relapse or hospitalisation. You will maintain accurate records, uphold organisational policies, and contribute to service monitoring and development. Acting as a positive representative of Hestia, you will build strong relationships with service users, colleagues, and key stakeholders.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this
role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You have extensive experience supporting individuals with diverse needs, aspirations, and associated risks, delivering high-quality, person-centred services that promote independence and well-being. Skilled in key working, support planning, and risk assessment, you focus on empowering service users to achieve their goals while managing potential challenges effectively.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to navigate complex systems to secure appropriate support for clients. You are confident liaising with external professionals and partner agencies to coordinate and enhance support packages, ensuring a holistic and informed approach.
Your knowledge of health and safety, particularly when working in service users' homes, and your awareness of safeguarding principles ensure safe and ethical practice at all times. You also bring insight into the issues and treatments associated with mental health and substance misuse, allowing you to provide sensitive and informed care.
Highly organised and IT proficient, you maintain accurate digital records and case notes, ensuring compliance and accountability. You are also committed to continuous professional development, open to learning and growth, and willing to travel across the borough to meet service needs.
When will I be working?
You will be working 7 days a week on a shift rota with some sleep in shifts required, the earliest shift starts at 08:00 and finishes at 12:30 the latest shift starts at 12:00 and fi
nishes at 23:30 we try to ensure you only work two weekends out of 4 and there is separate flat with full amenities provided for the sleep in shift including own bathroom and kitchen.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the rol
e they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Complex Needs Service in Kingston.
Sounds great, what will I be doing?
This role provides high-quality, person-centred support to up to 15 Service Users across Kingston, promoting independent living and wellbeing. It involves assessing individual needs, developing personalised SMART support plans, and helping Service Users manage mental health, physical health, finances, and relationships.
The role includes liaising with families, carers, and partner agencies, encouraging engagement in meaningful activities, and supporting access to treatment and employment opportunities. It adopts a holistic ‘Think Family' approach and flexible working 
hours. The postholder ensures service delivery aligns with organisational values and contributes to service improvement through co-production and active Service User involvement.
What do I need to bring with me?
You'll need t
o be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring substantial experience supporting individuals with diverse and often complex needs, helping them work towards their personal goals while managing associated risks. You have delivered high-quality floating, outreach, and accommodation-based support, tailoring your approach to each service user's circumstances and promoting their independence and well-being.
With a strong understanding of welfare benefits, housing options, and statutory legislation, you are able to provide accurate guidance and advocacy to ensure clients access appropriate entitlements and services. You are also well-versed in health and safety procedures, particularly when working within service users' homes, maintaining a safe and professional environment at all times.
You are confident in key working, support planning, and risk assessment, ensuring that all interventions are person-centred and outcome-focused. Your knowledge of mental health, substance misuse, and related support needs enables you to respond effectively to complex situations. You collaborate productively with external professionals and partner agencies, ensuring cohesive, holistic support plans.
Organised and IT-literate, yo
u maintain accurate digital records using computer-based case management systems. You also demonstrate a thorough understanding of safeguarding principles and the ability to act appropriately to protect vulnerable individuals. Flexible and proactive, you are willing to travel throughout the borough to deliver responsive, community-based support.
When will I be working?
You will be working Monday to Friday from 09:00 to 17:18
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.

This is a home-based role, working 37.5 hours a week on a fixed term contract until 31^st July 2027.

Are you ready to join an innovative, committed, and caring team making a real difference?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role:

As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for children and families referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each family receives tailored support that meets their individual needs.

As a Triage & Early Interventions Officer you will:

• Conduct comprehensive impact & risk assessments for children and families.
• Provide tailored responses to their needs, ensuring they are aware of their rights.
• Maintain accurate & confidential case management records.
• Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.

About You:

Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.

You will need:

• Strong written & verbal communication skills.
• Good time management skills.
• Competent IT skills, able to use generic systems.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with external organisations.
• The ability to undertake impact & risk assessments.
• Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.