Volunteer manager jobs

As we embark on an exciting 5-year strategy we are looking to recruit an experienced Individual Giving Manager to focus on the delivery of repeat giving. Developing our weekly lottery, raffles and regular giving products and the sustainable income they provide.

This will be a crucial role within the team and playing the lead role in promoting these forms of giving to a wide external audience. Ensuring that we increase our reach across all areas of our communities through all forms of communications and engagement. You will also be able to work collaboratively across internal teams to promote regular giving and lottery products, ensuring that we maximise the potential of this important form of giving.

You’ll be an experienced direct marketer who is comfortable with product development and using data to drive a great experience for our supporters.

Please note that a DBS (Disclosure & Barring Service) basic criminal record check will be undertaken as part of our -employment screening for the successful candidate.

This is a permanent full-time role, home based with regular UK wide travel.

This is a key role supporting the NFF team to amplify the experience of flooded people and the work of the National Flood Forum.  We’re looking for a proactive and people-focused Communications & Campaigns Manager to join our team. This role will support national campaigns, amplify our key messages and activity across regions, platforms and stakeholders. You will be a key contact and will help us tell powerful stories about flooding and flooded people.

Responsibilities

Strategic Communications & Storytelling

• Translate community activity and project work into compelling stories and campaigns that raise the voices of those affected by flooding.
• Contribute creative ideas to grow awareness of the National Flood Forum’s work and impact.
• Adapt messages to resonate with a variety of audiences, including policymakers, partners, media, and communities.

Content Creation & Digital Media

• Create engaging digital and written content, including newsletters, blogs, website content, case studies, and social media posts.
• Support and build on the development of the NFF’s website
• Drive integrated campaign work by aligning digital, press, and stakeholder communications.
• Identify and utilise external opportunities (e.g. climate events, flooding anniversaries, policy milestones) to share relevant content.
• Create a bank of case studies to highlight the issues flooded people face.

Campaigns & Public Engagement

• Co-ordinate campaign timelines and content plans to support campaigns
• Report on the performance and reach of campaigns and support the wider team in evaluating impact.
• Organise, devise, attend and support events—online and in person—helping regional teams share their work effectively.

Media & External Relations

• Identify and cultivate relationships with the media, write press releases and media materials and identify case studies or spokespeople.
• Build strong working relationships with community flood groups to help them share their stories in the media.
• Monitor media coverage and engage with media opportunities aligned with NFF’s mission.

Internal Communications & Capacity Building

• Work with the leader team to manage the internal communications and support staff with templates, messaging guidance, and digital tools.
• Produce and distribute the internal newsletter, gathering updates and impact stories from teams and regional staff.
• Support staff and volunteers with communications training and briefings to build confidence and skills.

Knowledge Management & Brand Consistency

• Keep internal communication and campaign assets up to date.
• Feed insights from staff and communities into the improvement of communication tools and templates.
• Work to ensure consistent branding and accessibility across all channels.

Day-to-Day Activities

· You will create content for a variety of audiences and stakeholders in a number of different formats  

· Working with colleagues you will drive forward and support social media management

· You will work with the team to help shape and deliver campaigns on the issues that matter most to flooded people

· You will support the development of the NFF’s website & support digital updates

· You will be the main point of contact for local and national media and public relations

· You will carry out Internal Communications

· You will carry out Monitoring & Evaluation activity to ensure campaigns are effective and impactful

· You will ensure that all communications meet any regulatory and compliance requirements

Skills & Knowledge

• Communication: Writing to a range of different audiences including the media, online, political and internal staff teams. Expertise in building relationships,
• Story telling: Outstanding story telling skills bringing to life the lived experience of flooded people.
• Stakeholder Management: Expertise in partnership working and managing stakeholders.
• Empathy: Ability to empathise with flooded individuals and communities.
• Organisation: Highly organised, flexible, and capable of senior leadership.
• Collaboration: Team player with a solution-focused mindset.
• Experience: Relevant degree or equivalent experience.

How This Role Contributes to Our Strategy

• Raising the NFF profile: Ensuring the work of the NFF and the experience of flooded people is amplified.
• Partnerships: Developing strong relationships with partner organisations.
• Collaboration: Fostering a collaborative approach within the organisation.

Fundraising Manager

Salary: Manager Level 1 – £38,316

Contract type: Permanent

Hours: Full Time (typically 09:30-17:30, with flexibility)

Location: Elephant & Castle, London / remote

Responsible to: Director of Fundraising, Marketing, and Communications

Application Deadline: 5pm 27 June

Interview Dates:  1st round interviews: 8 & 9 July

Our Commitment to Equity

We believe everyone has potential. We are committed to increasing equity among business owners, and we want to do the same for our team. Research shows that some underrepresented groups tend to only apply for roles if they meet every single requirement. At Hatch we are interested in your future potential just as much as your past experience. So if you’re excited about this role but your past experience doesn’t tick every box on the job description, we’d love it if you went ahead and applied anyway.

We want to ensure that our team represents a wide cross-section of society, and we know that means we have to make an effort to understand and accommodate different people’s needs. If you would require any reasonable adjustments to be made to support you to apply, interview or join the Hatch team please contact us.

Role Purpose

Hatch is on a mission to build a more equitable entrepreneurial ecosystem, one where underrepresented founders have the resources, support, and funding to thrive. We are looking for a relationship-driven Fundraising Manager to secure, steward, and grow funding partnerships across trusts and foundations, corporates, and high-net-worth individuals (HNWI).

You will play a key role in unlocking income growth through strong relationship management, compelling bid and proposal writing, and strategic prospect research. While managing your own portfolio of funders, you will also support senior fundraisers to progress high-value partnerships, developing your skills and confidence as you grow your own partnerships.

At Hatch, we are not limited by opportunities but by capacity. Demand for our programmes is greater than ever, from beneficiaries as well as from funders.  Over the past four years, we have made significant strides in fundraising, growing our income from £500k per year in 2019 to over £2m in 2024. We have built a strong pipeline, developed innovative funding models, and positioned ourselves as leaders in enterprise support for underrepresented founders, earning recognition as  finalists for the Third Sector Fundraising Team of the Year in 2022.

Your role will focus on:

• Developing and managing partnerships across corporate, trust and foundation, and individual giving audiences.

• Securing new funding opportunities and supporting income growth, working closely with the fundraising and marcoms team.

• Leading engagement activities including funder and prospecting events and  funder experiences.

• Ensuring strong reporting and impact measurement for our funders.

• Drafting compelling applications that forge an emotional connection and securing financial support to transform the lives of our beneficiaries.

• Representing Hatch externally to deepen relationships with funding and strategic partners, securing long-term commitments and increasing brand awareness.

This is a fantastic opportunity to work with experienced fundraisers, build game-changing partnerships, and contribute to a highly impactful team. If you thrive in an environment that combines relationship management, strategic fundraising, and social impact, we’d love to hear from you.

Key responsibilities

• Manage partnerships - Steward a portfolio of trusts, corporates, and individual donors, ensuring consistent communication, timely reporting,  and strong funder retention.

• Lead on bid and application writing - Write tailored and compelling funding applications, proposals, and case materials for grant-giving bodies, corporates, and HNWIs.

• Support senior fundraisers across the team - Assist colleagues working on major partnerships by providing background research, preparing proposals and meeting materials, and helping to coordinate follow-up actions.

• Provide regular updates and comms to funders - Ensure all funders receive timely, engaging updates on programme delivery, impact and outcomes, maintaining trust and strengthening long-term relationships.

• Identify and qualify new prospects - Proactively research and assess new funding opportunities. Bring warm leads into the pipeline and contribute insight to support strategic alignment.

• Respond to inbound funding enquiries - Manage and convert lower-level inbound opportunities, ensuring prompt and appropriate responses that align with Hatch’s offer and impact areas.

• Maintain accurate CRM records and support reporting - Keep the fundraising pipeline up to date in Salesforce and Monday. Track deadlines, ensure data accuracy, and support internal reporting and team coordination.

• Coordinate cross-team collaboration - Work with Programmes and Marcoms teams to gather inputs for applications and reports, prepare for funder meetings, and ensure aligned messaging.

• Use data and storytelling to showcase impact - Contribute to the development of reports, updates, and communications that clearly demonstrate Hatch’s value and the impact of our work with funders.

Person specification

We are looking for a relationship-driven fundraiser who can grow and manage a funder portfolio, write compelling funding bids, deliver employee engagement and volunteering opportunities, and support wider team success. You’ll need to be confident working across income streams and motivated by social impact.

Essential skills and experience:

• Excellent relationship management skills, with experience stewarding funders or clients

• Strong bid and proposal writing skills, with the ability to produce clear, compelling content

• Proven ability to research, assess, and qualify new prospects

• Ability to provide timely, well-crafted funder communications and updates

• Experience in creating and delivering funder volunteering and engagement activities.

• Highly organised and comfortable managing multiple projects and deadlines

• Strong attention to detail, particularly in maintaining records and reporting

• Confident communicator with strong written and verbal skills

• A collaborative approach and willingness to work cross-functionally

• Proactive, self-motivated, and solutions-oriented

Desirable skills and experience:

• A background that reflects the lived experiences of underrepresented communities Hatch exists to support, including but not limited to those marginalised by race, gender, disability, or socio-economic background

• Experience working in fundraising across multiple income streams

• Familiarity with funder reporting requirements and impact measurement

• Experience with high-net-worth individual giving or corporate partnerships

• Understanding of Hatch’s mission and commitment to equity

• Experience using CRM systems and project management tools (e.g. Salesforce, Monday)

This role offers an exciting opportunity to shape and grow strategic partnerships, contribute to a dynamic team, and make a real difference in creating a more equitable entrepreneurial ecosystem. If you thrive on building relationships, securing funding, and driving impact through emotionally compelling storytelling, we’d love to hear from you.

Benefits

We care about our people and giving them the things they need to succeed, and we are passionate about Hatch being a great place to work.

We are a hybrid working organisation, and our head office in Elephant and Castle is available for anyone to work from as much or as little as they’d like. Although we offer the flexibility to work from home,  there are times when it is useful for us to get together in person for collaboration,  meetings and team days.

Our benefits include:

• Flexible working - work from home or in the office and at the times that work best for you 

• 38 fully flexible holiday days (including the 8 UK bank holidays) in 2025

• Paid time off for dedicated learning and development opportunities

• Access to Hatch programmes and events free of charge

• L&D Learning Platform - Access Learning

• Employee Assistance Programme - Health Assured

• Team Days/get togethers

• Four days per year paid time off to volunteer

• Four Wellbeing days per year

• Employee pension scheme - Salary Sacrifice Scheme 

• Enhanced parental leave

• Cycle to Work Scheme

• Eye care scheme

• Enhanced sick pay leave

• Interest free loans to purchase season tickets for travel to work

To Apply

In order to apply for this role, we ask all candidates to provide a CV, a cover letter and a response to the following bullet points:

• What excites you about Hatch as an organisation and about this role in particular?

• Give an example of an organisation we should approach for a mutually beneficial partnership and explain why.

• What would you do in this role that would really make an impact?

Please note we are only able to accept applications from candidates who have the right to work in the UK.  In addition, we only accept applications via the portal which is accessible on our website. 

If you have any questions or need any help with your application, please drop us a line (recruiters will be politely turned away).

If you apply, we will process your personal data for recruitment purposes only and in accordance with our Data Privacy Policy.  

About us

At Akioke Music Club, we hold fun and inclusive weekly sessions that focus on rhythm, song, and shared participation. Our focus is on creating a joyful, supportive space where everyone feels welcome. As we take exciting steps toward becoming a registered charity, we’re looking for kind-hearted people to join us in growing this vital work. All you need is enthusiasm and a willingness to help. Together, we can make a real difference in someone’s life through the power of music and community.

Key Responsibilities:

• To set up the operation of a weekly karaoke club.
• To work closely with the young adult who initiated the project, ensuring their vision is central to the club's development.
• Recruit and manage a skilled singing/vocal tutor who can create engaging and inclusive sessions focused on enhancing friendships through singing.
• Engage and coordinate volunteers to support the smooth running of the club and promote its activities.
• To a positive, supportive, and fun atmosphere where all participants feel comfortable and encouraged to participate.
• Oversee the logistical aspects of the club, including venue arrangements and equipment.
• Promote the club within the community to attract participants.
• Monitor the progress and impact of the club on the participants' social skills and confidence.

Person Specification:

• Demonstrable passion for music and its ability to connect people.
• A genuine commitment to supporting and empowering adults with learning difficulties.
• Excellent communication and interpersonal skills, with the ability to build rapport with individuals with diverse needs.
• Strong organizational and project management skills, with the ability to take initiative and work independently.
• Experience in setting up and leading groups or clubs (desirable).
• Experience working with volunteers (desirable).
• Knowledge of different music genres and karaoke formats.
• Patience, empathy, and a positive and encouraging attitude.

Join us in this fulfilling this project where your passion for music and your compassionate approach will directly enable young adults to thrive socially and emotionally, leaving a legacy of growth and connection.

Please find the full job description attached below.

As a Test Analyst, you will be responsible for ensuring the quality and reliability of software applications through rigorous testing and analysis. You will work closely with developers, project managers, and other stakeholders to identify and resolve issues, ensuring that the final product meets the highest standards of quality and performance.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 24th June 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Role Purpose

Winston’s Wish is a digital first organisation leading the way in Digital Transformation across the Bereavement sector. This role will play a vital part in helping Winston’s Wish turn up the dial across our corporate partnerships fundraising. As our Corporate Partnerships Fundraiser, you will be responsible for growing income from new and existing corporate supporters through creative fundraising and engagement plans and efficient account management, ensuring all partnerships have an excellent experience of supporting Winston’s Wish and understand the impact of their support on the lives of grieving children.

Working with a high level of autonomy, but within a supportive and friendly team, you will develop a live pipeline of prospects, be creative in delivering ways to keep corporate supporters engaged and provide strong stewardship to foster long-term and sustainable partnerships.

If you are incredible at communicating and have excellent organisational skills, along with the drive, passion and enthusiasm to help businesses support our work, then we look forward to hearing from you.

Main Responsibilities

Account Management and Stewardship

• Confidently manage a portfolio of existing corporate supporters who, together, make a significant difference to the lives of grieving children.
• Support the delivery of the corporate supporter activities, contributing to a team target.
• Ensure all supporter records are accurate, compliant, and up-to-date on our database, and document all corporate engagement activity.
• Execute and adapt bespoke campaigns.
• Maintain an awareness of corporate giving trends, news, events, campaigns and legislation in the UK and pick up on opportunities or topical issues that will enhance the charity.
• Provide comprehensive stewardship for our corporate supporters.
• Prepare regular communications, rewards and incentives and feedback.
• Tailor impact reports to ensure supporters understand and are inspired by the impact of their support.
• Seek out value added benefits such as generating awareness of the charity, volunteering, gifts in kind, introductions, attendance at events and pro-bono work.

Fundraising

• Identify new prospects in areas and industries where the charity is less known.
• Manage pipeline, approaches and KPIs to meet ambitious income targets.
• Provide support, where appropriate, for wider fundraising activity to develop opportunities across different fundraising areas.
• Work with our Events Manager to leverage and maximise corporate participation in our evolving events programme.
• Deliver and submit creative and persuasive pitches, proposals and applications.
• Explore, develop and expand ways in which businesses can support the charity through new corporate supporter products and platforms to cultivate new and enhance existing relationships, e.g. employee volunteering, Charity of the Year, cause-related marketing, sponsorships and point of sale opportunities.
• Continually raise the profile of Winston’s Wish by networking and representing the charity at events as required.

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

Person Specification

Essential

• ·Ability to be passionate and inspiring when communicating the work of Winston’s Wish.
• Desire to deliver the highest level of experience to corporate supporters and partners.
• Experience of prospecting and new business development.
• Experience of corporate giving mechanisms and platforms.
• Proven track record of fundraising from corporates in the not-for-profit sector, or similar transferable experience gained in the commercial sector.
• Highly professional, flexible and committed to achieving and exceeding KPIs.
• Exceptional communication and interpersonal skills.
• Excellent time-management and organisational skills, with the ability to prioritise work, handle conflicting demands and meet tight deadlines.
• A creative thinker and quick to respond to opportunities.

Desirable

• Understanding of child bereavement.
• Evidence of continued professional development.
• Experience of using Salesforce CRM System.

Recruitment Timetable

Application deadline: Friday 4th July 2025

Interview date: Wednesday 16th July 2025

Interview location: MS Teams

Winston’s Wish reserves the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

Up to £34,400 per annum (£43k pro-rata), plus 8% employer pension contribution, excellent holiday

28 hours per week

Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming monthly (open to negotiation), plus a requirement to travel for relevant events and meetings

Use your creativity and compassion to help animals live free from cruelty.

At the League Against Cruel Sports, we are powered by a passionate vision: a society where animals are no longer persecuted in the name of ‘sport’. Legacies already fund around half our work — and as our new Legacy Marketing and In Memory Manager, you’ll play a central role in securing the long-term future of our mission.

You’ll lead the development and delivery of inspiring campaigns that show supporters the incredible impact their legacy could have, helping us protect animals for generations to come. You’ll also develop our first-ever In Memory giving strategy – creating meaningful, sensitive ways for people to honour loved ones through our work.

We're looking for someone with experience of running integrated Legacy and In Memory campaigns across multiple channels – someone who can tell a powerful story, build trust, and connect emotionally with our supporters. You’ll be confident managing projects, budgets, creative suppliers and data. Most of all, you’ll be motivated by impact – using insight and empathy to deliver work that really matters.

This is an exciting time to join our ambitious Fundraising Team as we grow our reach, deepen our supporter relationships and transform how people think about animals and sport. If you want to help build a kinder future, we’d love to hear from you.

What you’ll be doing:

· Driving and delivering legacy strategy; acquisition, conversion and stewardship campaigns

· Designing and launching a new In Memory strategy

· Creating compelling supporter journeys and communications

· Running events, appeals and digital campaigns

· Working closely with internal teams; fundraising, campaigns & communications, public affairs, intelligence and finance

· Using insight and analysis to drive improvement and impact

What you’ll bring:

· Proven experience of Legacy and In Memory fundraising across multi-channel delivery

· Strong project management and creative campaign delivery skills

· Excellent copywriting and creative briefing skills

· Confidence with data, segmentation and analysis

· Confidence to represent the League at supporter events

· A collaborative approach and a genuine commitment to animal welfare

Why Join Us: 

We understand the importance of a healthy work-life balance, with 28 days of annual leave (in addition to the public holidays and rising with service) and flexible working arrangements, including options for compressed hours and remote work from, day one. Additionally, our benefits package includes a generous employer contribution of eight percent towards your pension scheme and discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference?

To apply, please submit your CV along with a covering letter detailing your interest in the role and relevant experience and skills by 22 June 2025.  

We're looking for a kind, compassionate and resilient Service Manager to join our Mental Health service in Slough.

£41,000.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

We are seeking an experienced and dynamic Contract Manager to oversee the successful delivery of our mental health services within the Slough area. This pivotal role is responsible for the operational and strategic management of all contracts in your designated patch, ensuring high-quality service delivery and positive outcomes for individuals with mental health and complex needs.

As a Contract Manager, you will lead and support a team of front-line staff, providing clear direction, performance oversight, and ongoing professional development. A key aspect of the role is fostering strong leadership and cultivating competence within your team to drive continuous improvement.

What you'll do:

Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
Responsible for maintaining quarterly staff succession plans
Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
Responsible for managing and allocating customers to support staff (casework management)

For the full list, please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Ability to lead and motivate staff to deliver excellent services
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind
Excellent organisation skills
Thrives on change and enjoys dynamic diverse environments

For the full list, please see our website.

What you'll bring:

Essential:

Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification

Desirable:

Other relevant professional memberships and/or specialist qualifications
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Our client is a user-led pan-disability charity operating primarily in Buckinghamshire. They are a successful, dynamic and influential charity, focused on supporting disabled people by fixing the biggest issues facing them. They aim to build a world which is Fair4All, including disabled people.

Position: Project Operations Manager
Salary Range: £31,000 - £34,000 FTE depending on experience
Hours: 37.5 hrs/week
Location: Remote working
Reporting to: Chair of Trustees
Benefits: Company Pension Scheme, standard holiday entitlement, flexible working

The role:

The primary purpose of the Project Operations Manager role is to provide leadership to ensure that their project work is delivered successfully, to agreed targets, on time and within agreed budgets.

Responsibilities:

• To take charge of and lead their projects, and the staff and volunteers working on them. Ensure project work is delivered successfully, to agreed targets, on time and within agreed budgets. This includes project reporting, overseeing and managing website, media, online and other communications activities related projects, and managing project budgets.
• Contribute to the development and delivery of their Operational Plan.
• With the Trustee Board and grants team, support the revival of appropriate dormant projects and the creation of new projects. Contribute to and endorse grant applications and ensure funder targets and goals are met.
• Establish and maintain collaborative and positive working relationships with their Trustees and key staff.
• With the Support Manager, positively influence the culture within their to ensure it remains an inclusive, diverse and effective working community and continue the charity’s policy of highly supportive and positive management of staff and volunteers, ensuring that their Values are upheld.
• Contribute to ensuring effective welfare and safeguarding policies are in place that are understood and regularly communicated to volunteers and employees.
• Ensure they deliver excellent customer service, so that service users, external organisations and partners receive high-quality service and support; and ensure any complaints or issues are managed promptly and satisfactorily resolved.
• Represent them and their projects internally and externally.

About you:

They are seeking an experienced charity operations and/or projects manager who can bring skills, expertise and knowledge into their rapidly expanding charity.

Essential skills and experience:

• Previous experience of successfully managing UK charity or not-for profit projects and/or services, including financial and budgetary controls.
• A track record of proactive success in achieving project and service goals and outcomes.
• Previous experience of successfully managing staff and, ideally, volunteers.
• A proven ability to effectively plan and manage a mixed portfolio of tasks and activities, including managing your own time effectively.
• A track record of personal learning and development, adapting to changing circumstances, and proactively meeting challenges.
• Strong personal commitment to diversity and inclusion including the social model of disability. Must be able to work effectively with disabled people with all types of impairment.

Desirable skills and experience:

• Understanding impairments including neurodiversity, mental health, sensory loss, long-term conditions and physical disabilities.
• A highly supportive management style which removes barriers for disabled staff and volunteers to allow them to work in ways which are most effective for them.
• Knowledge of project management tools.

About them:

Our client works by permanently removing barriers facing disabled people and finding answers to the big issues facing them, alongside helping individuals. Their projects and partnerships deliver unique and lasting change and effective support that helps nearly all the 41,000 disabled people in Buckinghamshire – plus many beyond their county.

Uniquely, they are mainly voluntary charity. They have over 150 volunteers, mostly disabled people, supported by a small staff team, who themselves run their projects and services. Many of their volunteers are jobseekers or needing help to move forward in their lives and they actively support them by the way we work.

How to apply: Please submit a CV with a covering letter (of no more than 500 words) setting out how you meet the person specification for the role.

You may also have experience in the following roles: Operations Manager, Project Manager, Charity Operations Manager, Programme Manager, Service Delivery Manager, Operations Coordinator, Project Coordinator, Charity Project Manager, Non-Profit Operations Manager, Service Operations Manager, etc.

REF-222 041

The Talent Set is  delighted to be working on this Major Donor Manager role with Chance to Shine.

Chance to Shine is a children's charity dedicated to transforming the lives of young people in the UK through the power of cricket. Their mission is to ensure all young people have the opportunity to play, learn, and develop through the sport, fostering a love for the game, a sense of belonging, and essential life skills.
Established in 2005, they have a proven track record of delivering high-quality, free cricket programs to young people aged 5-24 in state schools and under-served communities. They are committed to reaching those who might not otherwise have the chance to play, helping them fulfil their potential.

About the Role
This is an exciting opportunity to join Chance to Shine during a period of significant growth. Their aim is to reach one million young people annually by 2028, and income growth is central to achieving this ambitious goal. As our Major Donor Manager, you will play a critical role in driving this expansion.
Working from a warm base of contacts, you'll be an energetic and ambitious fundraiser, bringing structured planning and strong relationship management skills to significantly enhance our major donor fundraising potential. With dedicated support from the Head of Fundraising, CEO, and Board of Trustees, this is an exceptional chance to take on a career-defining role within a highly regarded and well-run charity.

Key Responsibilities
As Major Donor Manager, you will lead the mid-value and major donor fundraising efforts, developing strategies to secure vital funding from high-net-worth individuals. Your core responsibilities will include:

• New Donor Cultivation
• Relationship Management
• Data Management
• Line Management of the fundraising officer

We are looking for:

• Proven track record of securing 5 and 6-figure gifts from high-net-worth individuals in the charitable or commercial sector.
• A demonstrable passion and connection to the mission of Chance to Shine.
• Experience working with Trustee boards, senior volunteers, and/or development committees to secure funding.
• Excellent written and verbal communication skills.

We are working with a very quick turnaround on this role with interviews scheduled for the 26th June or the 30th June. Please get in touch by the midday of Friday 20th of June.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.

£32,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.

The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.

Oaklands & St Kilda consists of two supported accommodation services, each providing six mental health rehabilitation units for young people aged 18-25 who may have experienced a mental health-related hospital admission. The aim is to support young people to gain and develop the necessary skills for independent living and to manage transitions from Child and Adolescent Mental Health Services to Adult Mental Health Services.

Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.

The successful candidate will deputise for the Service Manager when required. This includes direct line management, leadership, coaching, and supporting Specialist Support Workers, Support Workers, and Waking Night Support Workers. Responsibilities also involve ensuring compliance with current legislation, contractual requirements, financial regulations, and Look Ahead's Policies and Procedures.

The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

For a full job description, please visit our website.

What you'll bring:

Essential:

Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:

Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Job Title: Deputy Service Manager

Location: The Gaia Centre (Lambeth, London)
Salary: £34,703.51 per annum, inclusive of London weighting if applicable
Contract type: Part Time, Fixed Term Contract (12 Months)

Hours: 33.65 hours per week (days to be discussed)

This is an opportunity to join the Gaia Centre as a Deputy Service Manager. 

The Deputy Service Manager will manage a team and carry a very small caseload of complex cases when necessary. The post will work closely with victims and survivors of different strands of strands of Violence Against Women and Girls (VAWG), including domestic abuse and violence (physical, sexual, emotional,  psychological, economic or tech abuse)​​, Sexual Violence (Rape and sexual assault​)​, Stalking and harassment ​, Sexual exploitation ​​(including women working in sex industry and Child Sexual Exploitation)​​, female genital mutilation (FGM)​/cutting , forced marriage​​, So-called ‘honour’-based abuse, provide early identification and offer appropriate care pathways for survivors of all genders, aged 16 years and over and their children, living, working or/and studying in Lambeth at times from the point of crisis. 

The job involves working within a multi-agency framework consisting of the Multiagency Risk Assessment Conference (MARAC) and local partnership protocols and procedures that prioritise the safety of survivors. Additionally, you will be working with survivors and agencies across Lambeth so will require significant travelling. 

The post holder will empower survivors by providing them with emotional and practical support, thus enabling them to access their rights, make decisions and increase their life options. The post holder will inform survivors of the full range of civil, criminal and practical options that might increase their safety. 

As part of this role, you will be required to participate in an out-of-hours on call rota.

Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 20 June 2025

Interview Date: 1 July 2025

Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.

Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK and Marie Curie is also the UK's largest charitable funder of palliative and end of life care research. Our Research Management & Impact team oversees a diverse and growing portfolio of funded projects, research partnerships, and knowledge mobilisation activities. You'll join a collaborative, forward-thinking team dedicated to building the evidence base that drives real-world improvements in palliative and end of life care.

As our Research Manager - Partnerships, you'll play a pivotal role in building and nurturing strategic partnerships to advance palliative and end of life care research in the UK. You will lead the setup of a new Palliative and End of Life Care Research Funders Forum, coordinate stakeholder engagement activities, and support impact planning across a select portfolio of research grants. This is a unique opportunity to help shape national research priorities and influence the future of care through collaboration, insight, and innovation.

Main responsibilities:
- Establish and manage a new Research Funders Forum for palliative and end of life care, engaging with the Government and charitable funding bodies.
- Plan and organise workshops and other activities following the identification of the top 10 research priorities in the collaborative Palliative and end of life care Priority Setting Partnership with the James Lind Alliance.
- Identify new opportunities for strategic research partnerships by reviewing databases and networks.
- Monitor a small portfolio of externally funded research projects, ensuring delivery and maximising their policy and practice impact.
- Manage partnership agreements and memoranda of understanding (MoUs).
- Build and maintain relationships with external stakeholders including research funders, academic collaborators, and sector bodies.
- Collaborate with internal teams (Policy, Caring Services, Comms) to amplify the reach and impact of research outputs.
- Stay informed on developments in the research and end of life care landscape to inform strategic decision-making.

Key Criteria:
- Background in research (delivery or support) and solid knowledge of the UK research funding environment.
- Educated to at least degree level in a health or research-related field or equivalent professional experience.
- Exceptional organisational skills, with the ability to coordinate multiple complex projects.
- Excellent written and verbal communication skills. Confidence working across stakeholders to build and maintain engagement.
- Understanding of research impact and experience organising external-facing events or workshops.
- Research presentation experience and knowledge of qualitative/quantitative methods.
- Familiarity with the charity sector or palliative care landscape will be an asset.

Application & Interview Process
- As part of your online application, you will be asked for a CV and Cover Letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
- Close date for applications: 27 June 2025
Salary: £35,530 - 39,474 per annum + £3,500 London Weighting Allowance if Applicable
Contract: Fixed-term contract for 24 months, full-time (35 hours per week)
Based: Hybrid. Working from home and our Embassy Gardens office in London (at least 2 days a week).

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

About Us

The Advice Services Alliance (ASA) is the umbrella body for the not-for-profit social welfare advice sector in the UK. Our members include national organisations such as Citizens Advice, Age UK, Law Centres Network, Macmillan, and Shelter. Together, our network represents around 2,000 advice outlets across England and Wales.

We exist to champion access to justice by strengthening the advice sector. We do this by promoting collaboration, developing quality standards, influencing policy, and leading sector-wide projects that support the delivery of high-quality, accessible advice.

ASA also owns and manages the Advice Quality Standard (AQS), the only independently audited quality mark designed specifically for providers of generalist and specialist social welfare legal advice services.

We are entering an exciting new phase of strategic development, expanding our impact across the sector and working to ensure advice services are high-quality, sustainable, and accessible to those who need them most.

The Role

We are looking for a motivated and organised Project Manager to lead the AQS Access Pathway Project, funded by City Bridge Foundation. This newly created role will be responsible for redesigning and updating the Advice Quality Standard (AQS) and developing a new progression-based Access Pathway for advice services.

This is a fixed-term role, with funding secured for a minimum of 36 months. You will work closely with our Deputy Director and a wide range of stakeholders to successfully deliver a new version of AQS and its accompanying framework.

Key Responsibilities

• Design, manage, and deliver the AQS Access Pathway Project in collaboration with the ASA Deputy Director.

• Convene and facilitate a Project Advisory Group comprising ASA members and key stakeholders.

• Engage with external stakeholders including auditing and accrediting bodies such as AgeUK, Citizens Advice, Welsh Government, and the Money and Pensions Service.

• Promote and communicate the project to advice services, funders, and wider voluntary sector audiences.

• Oversee project monitoring and evaluation, including data collection and reporting to ASA’s Board and funders.

• Support budget tracking and financial reporting in collaboration with senior leadership.

• Actively recruit new services to engage with AQS and promote interest in quality assurance across the sector.

• Undertake other duties as required to support successful delivery and integration of the project.

What We’re Looking For

Essential:

• Commitment to social justice, human rights, and equitable access to advice services.

• Demonstrable project management experience, from design through to delivery.

• Strong understanding of quality assurance frameworks and their impact on client outcomes.

• Excellent communication and stakeholder engagement skills.

• Ability to manage competing priorities and tight deadlines with accuracy and diplomacy.

• Experience working within complex multi-agency environments.

• Knowledge of the social welfare legal advice sector and challenges faced by frontline organisations.

Desirable:

• Experience managing staff, volunteers, or consultants.

• Comfortable using Microsoft Office 365 and other standard IT tools.

• Data-literate, with ability to use evaluation and performance data to drive outcomes.

• Strong written communication and presentation skills.

• Willingness to undertake training and professional development as needed.

Benefits

• Salary: £36,000 per annum

• Contract: Fixed-term (until at least September 2028), full-time (37 hours per week)

• Annual Leave: 30 days per year plus 8 bank holidays

• Pension Contribution: 6% employer contribution

• Flexible Working: Weekly London office attendance with scope for hybrid working

• Meaningful Work: An opportunity to help shape the future of quality standards across the advice sector

• Collaborative Culture: Work within a small, passionate team and national network