Volunteer manager jobs
About Shooting Star Children’s Hospices
We have an exciting opportunity for a Supporter Experience Coordinator to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
Your key purpose will be to support the Supporter Experience Manager in the delivering an excellent supporter experience for individuals across all fundraising activities. This includes projects related to Shooting Star Children’s Hospices Individual Giving programme, supporter journeys and ensuring Shooting Star Children’s Hospices families who choose to fundraise are effectively supported in their activity. This role will support the charities appeal fundraising programme, working with the Head of Supporter Engagement and Supporter Experience Manager on supporter stewardship.
The Supporter Experience Coordinator will also provide efficient and effective key administrative support to the wider fundraising team, optimising income generation proactivity cross-team. They will support in maximising the potential of our fundraising data, ensuring accurate and effective fundraising finance processes, gift aid maximisation and utilising the fundraising database.
About you
If you are enthusiastic about fundraising and enjoy diverse responsibilities, this could be the perfect role for you.
We are looking for someone who feels confident working as part of a team as well as working independently. Previous experience in an administrative role is desired, with excellent knowledge of Word, Excel and Powerpoint. Excellent oral and written communication skills, with the ability to communicate effectively in a sensitive and compassionate manner.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please send your CV and a short covering letter outlining how your experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SHINE is a membership organisation offering free services and support to over 14,700 members living with spina bifida and/or hydrocephalus, normal pressure hydrocephalus (NPH), and associated conditions.
We currently have 750 members living with NPH and this is growing significantly each month. This role will provide a specific focus on the area of NPH, whilst also supporting wider Shine activities.
Main purpose of role
Deliver a high-quality service to and facilitate opportunities for, individuals living with NPH/dementia and their families/carers through Shine membership across England, Wales and Northern Ireland.
Empower and enable members living with the conditions to lead healthy and happy lives through greater independence, better condition management and by creating links to the Shine community and their local networks.
Raise awareness of NPH across Health & Social Care professionals and the public.
Support the planning and delivery of the annual NPH Awareness Week.
As part of a high performing team, support Shine to be recognised as the number one provider of support for NPH outside of the NHS.
Promote and support all Shine’s services and activities.
Shine will offer you:
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Support to learn & develop by accessing training in NPH and dementia
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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A competitive salary of £28,471 (pro-rata for part-time hours)
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3% pension contribution
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25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)
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Opportunity to purchase additional annual leave
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Additional annual leave due to length of service
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Broadband allowance
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme
Please see the full Job Description & Person Specification below and on our website.
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
If you would like to discuss the role, please contact Janet VanValkenburg, Normal Pressure Hydrocephalus (NPH) / Dementia Manager by email to arrange a convenient time for a call.
Closing date: Sunday 7th September at 11:30pm
Interviews: Friday 19th September (virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
*Please note applications without a supporting statement will not be accepted*
Providing specialist advice and support for spina bifida and hydrocephalus




The client requests no contact from agencies or media sales.
Are you passionate about building relationships, driving membership engagement and making a meaningful difference in healthcare?
Then this Regional Engagement Manager opportunity covering Peninsula, Severn and Wessex could be your next adventure.
Salary: £31,745 - £32,410
Location: Hybrid | Either South West or London with regional travel*
Contract: Permanent | Full-time (35 hrs/week) or part-time (28 hrs/week considered)
Benefits: 27 days holiday (+bank), 7% employer pension contribution and additional perks, including excellent training and development
We're looking for a confident, proactive and collaborative Regional Engagement Manager to support members and volunteers across the Severn, Peninsula and Wessex regions.
This is a brilliant opportunity to join a historic, yet forward-thinking organisation that's been shaping healthcare since the 1500s. Proud to be a professional home to physicians worldwide, the organisation is committed to improving patient care through education, advocacy and connection.
About the role
You'll be the go-to person for membership engagement across your region. You'll work closely with regional advisers, consultants, doctors, and trainees to deliver impactful programmes - everything from updates in medicine to organising engagement events and forums.
You'll also help build networks, develop educational opportunities, and support strategic initiatives that strengthen presence and relevance locally. It's a role that blends relationship-building, event planning and strategic thinking to ultimately improve healthcare.
What we're looking for
We'd love to hear from you if you're:
- A confident communicator who thrives on building relationships
- Organised, self-motivated and able to juggle multiple priorities
- Experienced in stakeholder engagement, programme delivery or membership services
- Comfortable working independently and travelling across the region (and occasionally attending wider UK events)
- Passionate about equity, diversity and inclusion, and committed to creating welcoming spaces for all
Experience in membership, the NHS or education would a bonus - but isn't essential.
*Hybrid expectation to visit London office once a week and occasional regional travel onsite to members and for events. Commute to London isn't reimbursed, but travel across the region is.
How to Apply
If this sounds right up your street, then we'd love to hear from you. Please get in touch with a copy of your CV to Amelia Lee in the first instance, to receive further details on how to apply.
If your CV doesn't meet the criteria, we'll always do our best to respond and let you know you haven't been successful this time round.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Business Development Manager
Contract type: Permanent / Working hours: Full time
Location: Taunton, Somerset – Hybrid working available
Salary: £45,000 - £48,000 per annum
Somerset Wildlife Trust is excited to announce the search for a confident and strategic Business Development Manager. This role is pivotal in creating, implementing, and driving a robust Business Development Plan that directly aligns with our strategic goals. Our innovative approach is designed to build strong relationships and develop services that will significantly enhance our sustainable income.
The Business Development Manager will lead the transformation of the Trust's Business Development Plan by creating and sustaining long-term unrestricted income and business opportunities.
Responsibility 1: Lead the development of sustainable income by:
- Developing strategic partnerships with investors, corporates, and investors.
- Exploring and delivering commercial opportunities in alignment with the Trust’s priorities.
- Contributing to the long-term sustainability of the Trust by increasing unrestricted income.
- Collaborating with the Trust’s Ecological, Environmental, and Fundraising teams to ensure strong customer relationships and maximising business opportunities and projects.
Responsibility 2: Provide commercial and business leads by:
- Scoping and securing new business opportunities whilst keeping the sales pipeline moving.
- Horizon scanning for new opportunities and commercial income streams.
- Initiating cold outreach to viable prospects through whichever methods are most effective.
- Providing feedback to the Executive Team on success and routes to increased revenue.
- Developing strong working relationships with key stakeholders, influencing decisions both internally & externally.
- Leading on developing messaging, with the support from the Communications Team, to create marketing materials that facilitates expansion of the Trusts overall sales.
- Ensuring customer issues are always handled efficiently and professionally.
- Utilising the CRM system to maximise visibility of opportunities and corporates connections across the wider organisation
- Analysing market data to support opportunities for business development with existing and potential clients.
Responsibility 3: Monitor and report on income and commercial progress by:
- Preparing budget information, short and long-term forecasts on account growth and development plans.
- Monitoring account performance against budget and implementing action plans to ensure achievement of budget targets.
- Communicating with internal functions within the Trust to ensure all clients are favourably serviced at every stage of the sales process.
- Maintaining internal records and continually suggesting improvements to ensure sustainable growth.
- Utilising reports and information to support effective decision-making and analysis.
We offer some fantastic benefits including:
- 7% employer pension contribution
- Life assurance
- An annual professional institution subscription if applicable
- Flexible and agile working
- Wellbeing support – EAP, wellbeing champions
- Diversity networks through RSWT/TWT
- Paid volunteer days
- Continuous Professional Development opportunities
- 33 days of holiday (25 + bank holidays)
- Staff social calendar and events
- The opportunity to make a real and positive difference to nature, communities and the climate
Closing date: Tuesday 26 August 2025
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
Salary range £36,576 - £40,329 per annum
Yorkshire Wildlife Trust is one of the UK’s fastest growing nature conservation organisations and seeks to appoint a Health and Safety Manager.
The Health and Safety Manager is a key appointment to ensure that our land, marine and public-orientated conservation activities are delivered in an inclusive, safety conscious environment, encompassing staff, contractors, volunteers and the general public.
You will lead the health and safety agenda and deliver a robust health and safety culture, ensuring rigorous statutory and legal compliance across a complex group of assets, including all of the Trust’s offices, nature reserves, visitor centres and other facilities.
With a relevant health and safety qualification, you will have proven prior experience of delivering health, safety and compliance in a multi-site environment, of implementing strategic initiatives, managing mandatory training, carrying out health and safety risk assessments and undertaking safety investigations.
How to apply:
Please submit an up-to-date CV and supporting statement. When writing your supporting statement, please refer to the person specification within the job description, and ensure you describe your relevant knowledge, skills and experience relevant to the role. Ideally, your CV and supporting statement should be in an editable format, such as Word, so we can anonymise your documents prior to the short-listing process.
Due to the business-critical nature of the role, we reserve the right to amend the recruitment schedule and interview suitable candidates earlier than the published dates. Therefore please submit your application as soon as possible.
Interview date: Monday 8th/Tuesday 9th September
Please note that applications received after the closing deadline may not be considered. The Trust regrets that it is unable to give feedback on unsuccessful applications.
We are committed to creating a movement that recognises and truly values individual differences and identities. We value diversity and are committed to creating an inclusive culture where everyone is able to be themselves and to reach their full potential. We want our people to flourish, just like nature.
REF-222887
Salary: £13,864.2 - £15,404.4 per annum (pro rata based on 21 hours)
Location: Belfast
Closing Date: 17th August 2025
Concern Worldwide (Northern Ireland) is looking for a highly motivated and dynamic Assistant Shop Manager on a part time, permanent basis for our Andersonstown shop in Belfast.
About Us
Concern Worldwide is a non-governmental, international humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world's poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 25 million people each year, in some of the hardest to reach and most fragile places. Places prone to conflict, natural disasters, climate change and extreme hunger. When an emergency strikes, we are among the first on the ground. We use our voice to bring the stories of extreme poverty to world leaders.
About the role
To support the shop manager with all aspects of managing the shop, including recruiting and leading the volunteer team in order to maximise the income generated for Concern's work. You will be instrumental in making sure the shop is at the hub of the local community, ensuring a steady flow of donations and acting as the face of Concern Worldwide and raising public awareness of our campaigns.
You will lead by example and be confident working within a fast-paced retail environment. You will contribute towards the success of the shop by:
About you
As Assistant Shop Manager, you will have the opportunity to be part of a small, but dedicated and successful retail team. You will be a highly motivated self-starter who takes full ownership of your role. You will support the Shop Manager to lead and motivate your shop volunteers in maximising the fundraising income for the shop. It will be your chance to demonstrate and further develop your existing strong commercial awareness, relationship management, sales and customer service skills.
This is an exciting time for you to join Concern Worldwide (NI) as we seek to engage more with local communities and increase support for our work in tackling hunger and transforming lives in some of the poorest places in the world.
Equality, Diversity and Inclusion
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
Concern Charity Retail in Northern Ireland
There are currently eight Concern shops in Northern Ireland. Two of these are bookshops, one in Derry and the second in Holywood Co. Down. One is our newest retail format, our Concern Boutique on the Lisburn Road with an elevated customer experience and product offering. The remaining five are standard charity shops, situated in Ballycastle, Newcastle, Ormeau Road, and the Antrim Road in Belfast.
CONDITIONS OF APPOINTMENT
It is the nature of this post that weekend working (Saturday) and occasional additional seasonal hours are part of the normal working week. Working hours will also involve some evening work to meet the needs of the post. The Assistant Shop Manager would be recruited on the basis that they could provide flexible cover if required across the 2 or 3 of our Belfast shops.
Part time - 21 hours per week, permanent contract. Overtime is required.
Appointment will be subject to a six-month probationary period.
The successful post holder will be required to complete a Basic AccessNI check and sign a criminal records self-declaration form.
Having a criminal record will not necessarily debar you from working with Concern Worldwide (NI). This will depend on the nature of the position, together with the circumstances and background of your offences.
You may have experience in the following roles: Deputy Shop Manager, Retail Assistant Manager, Charity Shop Supervisor, Store Assistant Manager, Retail Supervisor, Shop Floor Supervisor, Charity Retail Assistant, Sales Assistant Manager, Retail Team Leader, Store Supervisor, Charity Shop Assistant Manager, Retail Operations Assistant, Shop Assistant Manager, etc.
REF-222 885
We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.
The Head of Fundraising and Communications forms part of SIFA Fireside’s Senior Leadership Team, playing a key role in all aspects of the organisations fundraising strategy and activities. An integral part of this role is to ensure that SIFA Fireside’s values of courageous, dynamic, inclusive and supportive are visible in all that we do.
The post holder will oversee all income generation activities, develop donor relationships and ensure that SIFA Fireside retains a high profile in Birmingham and across the West Midlands.
Provide strategic and operational leadership across all areas of fundraising and communications to ensure all adults in Birmingham can live a future without homelessness.
Contribute to the development and delivery of the organisational, fundraising and communications strategies, reporting back to the board of Trustees on key achievements.
Overall responsibility for the effective day-to-day delivery of the fundraising, volunteering and communications functions.
Lead by example in building the confidence, motivation and commitment of staff and volunteers.
Take the lead on ensuring GDPR compliance across fundraising, communications, and volunteering activities, including the responsible management of personal data, consent processes, and data retention policies.
For the full list of Key Tasks, Managerial Responsibilities and Requirements, please see the Information Pack, Job Description and Person Specification.
Please complete the application form which is shown on our website.
To Challenge and address the systemic causes, and the effects of homelessness in collaboration with our partners


The client requests no contact from agencies or media sales.
Are you ready to make a difference where it matters most?
We’re looking for three exceptional individuals to pioneer a new role in the Diocese of Gloucester. As a Deanery Operations Leader, you’ll enable local mission, support clergy and lay leaders, and help shape the future of the Church at the local level.
This is purposeful work for experienced professionals or early-career leaders seeking to grow in a values-driven environment. You’ll join a collaborative team, enjoy flexible working options, and be part of a transformational initiative.
Inclusion Coordinator
Can you make sure that there is an exciting offer for young people aged 8 to 19 (up to 25 for those with additional needs), at this local Youth Zone?
Coordinators are crucial members of the delivery team, responsible for an exciting programme of activities for their given area.
If you have a passion for putting young people first, then we want to hear from you!
Position: Inclusion Coordinator
Location: London W12 7TF
Salary: £31,200 per annum
Hours: Full-time, 37.5 hours (inc. evenings and weekends)
Contract: Permanent
Closing Date: 1st September 2025
About the Role
Inclusion Coordinator will design and deliver creative arts activities for young people, overseeing the programmes for the Sensory Room and Duty Management of the Sunday Beyond Session. As well as this, you will provide line management support, coaching and development for arts sessional workers in their areas. This role requires a minimum of 55% of working hours spent face to face with young people.
In the first 6 months, you will have:
- Supported the Youth Zone to achieve 1000 visits by young people a week, inspired by the continually changing & vibrant offer.
- Collaborated with the delivery team to ensure a vibrant & engaging programme is in place every session, planned 3 months in advance with input & co-creation with young people.
- Grown, recruited, developed & led the sessional inclusion youth work team to provide a supportive, safe, inclusive, and ambitious environment.
- Developed strong local SEN/D partnerships which result in direct benefit to the borough's young people.
- Introduced the OnSide Evaluation Framework alongside young people's feedback to enhance the quality of the support given to help young people's progression.
- Created progression pathways for young people to build on our 'practice, perfect and perform' model.
- Ensured volunteers & young leaders are well managed and supported.
- Helped to deliver an engaging Beyond session with up to 60 young people attending per session; ensuring that our members with additional needs are supported with our "All About Me" forms.
Once you click to apply, you will be able to read the full Job Pack and scope of the role.
About You
With a relevant qualification in SEND or Youth Work Essential Evidence of ongoing professional development (for example Safeguarding, health & Safety, Management), you will have experience of delivering SEND activities to young people in-line with relevant guidance and good practice.
You will have essential, proven experience of working with young people aged 8 to 19 (up to 25 for those with additional needs) in a range of settings and experience of engaging vulnerable, disengaged or hard to reach young people in activities. We are also looking for someone with experience of managing a staff team, ideally including volunteers and with a strong commitment to safeguarding children.
We need someone with a willingness to work evenings and every Sunday morning and to cover events, holidays and staff absence
If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.
About the Organisation
Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.
Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey
As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.
The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. They value diversity and welcome applications from all backgrounds. Due to the nature of the role, the successful candidate must be female, in accordance with Schedule 9 of the Equality Act 2010.
You may have experience in areas such as Youth Work, Youth Worker, Children’s Worker, Children’s Support Worker, SEND Youth Work, SEND Youth Worker, SEND Children’s Worker, SEND Children’s Support Worker, SEND Assistant, Teaching Assistant, Holiday Club, Activities Coordinator, SEND Activities Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role profile
Job Title: Advice Services Manager
Responsible to: Chief Executive Officer
Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt
Caseworkers, Energy Advisor.
Hours: Full time – 36 hours
Salary: £26,994 – £28,922 dependent on experience
Main Purpose of Job
· To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.
· To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.
· To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.
· To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.
· To ensure cover for Advice Session Supervisors when needed
· To provide training, guidance and support on client records, telephone channel and quality standards
· To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.
· To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.
· To be responsible for Debt technical supervision and carry out continuous professional development activities and duties within the organisation.
· In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards
· To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted
· You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation
· Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate
· To undertake regular team meetings in line with the organisation’s quality expectations
· To undertake regular formal supervisions and review meetings
· Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best
· Encourage good teamwork and lines of communication between all staff and volunteers
· Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.
Debt Advice giving
· Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
· Use appropriate resources to find, interpret and communicate the relevant information to clients.
· Research and explore options and implications so that clients can make informed decisions.
· Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
· Negotiate with third parties such as statutory and non-statutory bodies as appropriate.
· Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.
· Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.
· Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
· Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.
· Be a DRO approved intermediary.
Research and Campaigns
· To ensure the advice team contribute to the development of social policy in line with our business plan
· To assist with social policy work as required by the organisation
Management duties
· You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.
· Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations
Learning and professional development
· Keep up to date with legislation relevant to the role, trends, ideas and thinking
· Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer
· Identify own learning and development needs and plan to meet them.
Administration
· Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed
· Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.
Other Duties and Responsibilities
· Undertake advice work as required, including supporting contracts and projects outside of the generalist service.
· Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.
· Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.
· Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.
· Develop and maintain effective admin systems and records relevant to the role.
· Act as key holder and open or close the building when necessary.
· Attend regular internal and external meetings relevant to the role and to services at outreach locations.
· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
· Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.
· Identify own learning and development needs and take steps to address these.
· Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.
· Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.
· Demonstrate commitment to the aims and policies of the Citizens Advice service
· Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.
· Attend relevant internal and external meetings as agreed with your line manager.
· Take personal responsibility for your own actions and for sorting out issues or problems that arise.
· Review and make recommendations for improvements to the service.
· Comply with all Citizens Advice information assurance guidelines.
· Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.
· As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service
A local charity providing free, independent, confidential and impartial advice to everyone on their rights and responsibilities.
The client requests no contact from agencies or media sales.
Are you web analytics expert passionate about using insight to drive smarter decisions? Do you experience of leading a web analytics function in large organisation?
We’re looking for a Digital Analytics Manager to lead our Digital Analytics team at the British Heart Foundation. In this pivotal role, you’ll shape how we collect, interpret, and apply digital data across the organisation.
As part of our digital transformation, you’ll ensure decisions are backed by robust evidence, clear performance metrics, and accessible, high-quality insight. You’ll lead day-to-day operations, optimise our analytics capability, and help embed data-driven thinking across the BHF.
What you’ll be doing:
- Lead and evolve the analytics function
Own tracking, tagging, reporting, and technical solutions. Ensure data quality, governance, and compliance. Drive innovation through BigQuery integration and support our wider data transformation. - Deliver insight and enable access
Oversee BI solutions and dashboards. Produce proactive reports and strategic analysis for senior leadership. Champion a self-serve data culture and ensure insight is clear, actionable, and aligned with organisational goals. - Collaborate across teams and partners
Manage agency and media relationships. Align on analytics needs (e.g. CAPI, Enhanced Conversions, server-side GTM) and embed analytics into wider processes. - Support strategic decision-making
Provide senior leaders with clear, evidence-based insights. Translate complex technical data into simple, meaningful terms for both technical and non-technical audiences. - Develop and grow the team
Line manage a Digital Analyst, offering coaching and structured development to perform to high standard. Build a roadmap to mature the function and increase its strategic value.
About You
As our ideal candidate you'll be experienced in leading a web analytics function in a large organisation, with strong hands-on expertise in GA4, Google Tag Manager, BigQuery, and SQL. You understand technical tracking and scalable infrastructure, and ideally have experience with Adobe Analytics, Power BI, and coding languages like Python, R, or JavaScript.
You’re confident delivering strategic insight to senior stakeholders and translating complex data into clear, commercially relevant recommendations. You’re a strong communicator, a supportive people manager, and passionate about continuous improvement.
You may also bring experience in consulting, strategy, or transformation programmes, with a focus on data and measurement. You’re confident defining success metrics, building outcome frameworks, and developing data pipelines. You understand customer experience, personalisation, and decisioning platforms, and you’re proactive in driving data literacy and innovation.
You’ll also bring:
- Excellent analytical and problem-solving skills
- Strong data storytelling and visualisation
- Outstanding communication and stakeholder engagement
- A proactive approach to automation and workflow improvement
- The ability to simplify complex data into commercially relevant insight
Working arrangements
This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About Us
Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, , along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page.
Interview process
The interview process will be held virtually via MS Teams.
How to apply
Ready to apply? It's quick and easy! Just hit the apply button below and complete our online application form and submit a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Our vision is a world free from the fear of heart and circulatory diseases.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- £45,000 base salary + bonuses
- 4-day field week (Tues–Fri), Mondays work-from-home
- Full autonomy over team, site planning & logistics
- Work with leading UK & international charities
Ready to lead, inspire, and make a difference? Join Zen Fundraising as our London Manager — own your region, grow your team and drive results in street and private site fundraising.
About Zen
We’re a family-run, market leader in face-to-face fundraising. Trusted by top national and international charities, we deliver exceptional results and long-term donor support. Our team is experienced, ethical, and dedicated to helping you grow.
Why Zen?
- Strong bonus structure for quality-focused performance
- ·Short, high-energy field days (just 5 hours/day)
- Clear progression and dedicated support from a hands-on HQ team
- All transport logistics and costs covered — including a Railcard (18–30)
- Culture built on ethics, development and real work/life balance
Your Role
- Lead, train & motivate your team in the field
- Plan weekly site allocations, transport and team logistics
- Ensure smooth daily operations and strong compliance
- Foster high morale, retention and consistent results
- Hit team targets for donor quantity and quality
What You Bring
- 6+ months in face-to-face fundraising or direct sales management
- ·Experience on the street or in private sites (e.g., shopping centres)
- Strong leadership, planning and interpersonal skills
- A driven, proactive attitude with a passion for impact
Additional Benefits
- Signing bonus + referral bonuses
- ·Company pension, paid sick leave & volunteer days
- Casual dress & regular team socials
- Free/subsidised food & mentoring programme
- No weekends — ever
The application deadline is Friday 25th July at 6pm.
Our client's vision is to serve as artistically adventurous and culturally inclusive arts museums for the UK and the world. Our client's Future Fund will raise an endowment of £150million by 2030 and has already raised £43million from the recent 25th anniversary. To deliver this campaign requires great collaboration and brilliant development professionals, including this Senior Strategic Projects Manager.
This role is offered on a maternity cover for c. 10-12 months with a start date no later than October 2025.
The Senior Strategic Projects Manager will implement successful strategies for strategic fundraising projects and campaigns. Reporting to the Director of Development and working with the Major Gifts, Individual Giving and Corporate Partnerships teams, you will be responsible for supporting solicitation campaigns of principal gifts and ensuring delivery of first-class stewardship of donors. The Senior Manager will also evaluate project strategy, approach and outcomes and facilitate relationships with senior colleagues and key volunteers to access new prospect networks.
The selected candidate will have a personal track record in fundraising and ideally working with senior colleagues to secure significant gifts of £500,000 or more. You will have demonstrable success in stewardship and a successful track record of developing and maintaining a network of contacts. Ideally, the best person for this job will have proven experience of managing complex and nuanced donor relationships which require a bespoke approach and a high level of judgment.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
About This Job
This job is to work with the cadet media and communications team in creating and delivering digital marketing strategy to increase awareness of both the Combined Cadet Force (CCF) and the Combined Cadet Force Association (CCFA) mainly through digital platforms including our website and social platforms with the target of increased traffic, awareness, and recruitment. It is an exciting new role with lots of opportunity for personal and professional growth in a hard-working team.
Essential Skills
· A recognised qualification or proven success in digital marketing
· Hands on marketing / communications experience
· Minimum of 1 year experience in marketing
· Knowledge of digital marketing and communications practices
· Content creation abilities
· Use of social media to achieve marketing and communications objectives
· Awareness of graphic design principles and familiarity with Illustrator, Photoshop, or other imaging / graphic design software
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 10th August 2025.
Interviews will be held in person in Aldershot on the 20th and 21st August 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're seeking to recruit a calm and adaptable individual to join the committed and welcoming team at City of Sanctuary Sheffield as the SPRING Support Worker. In this role you will work in the excellent, well-established SPRING team, standing alongside new refugees as they settle in Sheffield.
Your English must be good, and it would be great if you could also speak another relevant language. You will also need very good IT skills and excellent organisational skills.
We particularly welcome applications from people who have personal experience of the asylum system and migration. To support all applicants, a preparation session will be offered by the New Beginnings team at Voluntary Action Sheffield.
To Apply
To apply, please submit the following:
1. A covering letter (no more than 2 pages long). In this letter:
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Say why you are applying for the job.
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Tell us how you meet the job requirements detailed in the person specification. Give practical examples of what you have done that meets the requirements.
2. A brief summary of the work and volunteering you have done or a short CV.
3. Name, phone number, and email addresses of two references, at least one of whom can comment on recent work or volunteer experience.
A free preparation session will be run by the New Beginnings team at Voluntary Action Sheffield. This will be open to anyone applying for the role to learn a bit more about the job and get support with their application. This session will be at 4pm on Wednesday 30th July at The Sanctuary.
Closing date for applications is Sunday 17th August
Interviews will be held on Tuesday 26th August
The client requests no contact from agencies or media sales.