Volunteer manager jobs

The Marketing & Engagement Officer will support the Head of Commercial Activities and Volunteering and the wider organisation by leading on marketing, communications and community engagement. This role will focus on raising the profile of Age UK Lambeth, increasing awareness of our services, campaigns, and activities, and building stronger connections with our community to grow participation, partnerships, and support.

You will be responsible for planning and delivering marketing campaigns, creating compelling content, managing communications channels, and coordinating engagement initiatives and events. Alongside this, you will play a key role in developing supporter relationships and encouraging charitable giving, helping to increase regular and one-off donations through effective communications and community partnerships.

This is a creative and outward-facing role, requiring strong communication skills, relationship building, and the ability to balance both strategic planning and hands-on delivery.

General Duties

● Run, monitor, and maintain the organisation-wide marketing and promotional calendar to meet service, campaign, and engagement needs.
● Manage and grow all social media channels, following agreed marketing plans to build interest, followers, and engagement.
● Keep websites updated with relevant information, campaigns, events, and supporter opportunities.
● Coordinate the events calendar with national and international awareness days (e.g. Black History Month, International Women’s Day, World Mental Health Day).
● Create and update marketing materials (using tools such as Canva), ensuring brand consistency.
● Write and create engaging content by attending service activities, community events, and partner initiatives (occasional evenings/weekends).
● Produce and distribute newsletters (via MailChimp) for clients, supporters, councillors, and other stakeholders.
● Work with HR and management to deliver internal communications, including staff newsletters.
● Support the Lambeth Carers Card project, including marketing and business engagement.
● Represent marketing and communications in internal projects, ensuring a clear voice for the organisation.
● Develop and deliver an annual engagement plan to strengthen community connections and support.
● Plan, organise, and promote community and fundraising events, ensuring strong marketing and communications support.
● Build and nurture relationships with community groups, schools, local trusts, and businesses to encourage collaboration, sponsorship, and charitable giving.
● Support the recruitment, induction, and retention of volunteers for events and engagement activities, ensuring they feel recognised and valued.
● Increase supporter involvement and donations through targeted campaigns and creative digital content.
● Encourage the growth of regular donors by promoting supporter journeys and clear calls to action.
● Monitor event budgets and resources, ensuring activities are cost-effective and well-organised.
● Maintain accurate supporter and donor data on the charity’s database (Donorfy).
● Report on progress against marketing, engagement, and fundraising plans, using data to inform improvements.

In the first 6 months, you’ll

● Get fully up to speed with Age UK Lambeth’s services, campaigns, and engagement priorities.
● Review and manage the marketing and communications calendar, ensuring all campaigns and events are planned effectively.
● Audit and refresh social media channels and the website, creating content that promotes services, campaigns, and community activities.
● Support the planning and delivery of key community events and awareness campaigns.
● Build relationships with internal teams to understand their marketing, engagement, and supporter needs.
● Develop and begin implementing a community engagement plan, including opportunities to encourage supporter involvement and charitable giving.
● Start creating marketing materials, newsletters, and digital content that align with the organisation’s brand and objectives.
● Establish relationships with key community groups, businesses, and volunteers to support engagement activities and events.
● Support initial reporting on engagement, marketing, and supporter metrics, identifying opportunities for improvement.
● Begin contributing to creative ideas and strategies to raise the profile of Age UK Lambeth and its services locally.

Lead the Future of Greyhound Welfare

Are you a passionate and strategic leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Homing and Welfare - shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home.   You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.

The Role

Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more grreyhounds and develop its impact. 

You will also lead innovative new programmes such as:

• Greyhound Guardian – our compassionate return scheme

• Community Outreach Initiatives – exploring the therapeutic role of greyhounds

This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level.

What You Will Do

• Lead national strategy for homing and greyhound care

• Oversee operations at our homing centres, including the flagship National Greyhound Centre

• Identify high impact operational changes required to increase reach and home more greyhounds, and lead the relevant operational change across the homing network

• Develop new welfare and outreach initiatives

• Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed

• Represent Greyhound Trust at sector forums and public platforms

• Lead welfare governance, policy, and budget management

About You

We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You’ll bring:

✅ Senior leadership experience in animal welfare

✅ Strong operational and budget oversight skills

✅ Ability to analsyse data and trends, and model new ways of working to address identified needs

✅ A track record of driving service improvement and innovation

✅ Excellent communication and people management skills

✅ Experience working with volunteers and multi-site teams

✅ Confidence in navigating complex welfare and behavioural decisions

✅ A passion for animal welfare and a values-led approach

Experience in policy, outreach / project development and regulatory governance is a plus.

Why Join Us?

• Be part of a respected national charity with a mission-led culture

• Lead groundbreaking initiatives in greyhound welfare and community outreach

• Shape the future of homing practices and volunteer engagement across the UK

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

How to Apply

If you're ready to lead national transformation in greyhound welfare, we’d love to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
 

About the role

This is a unique opportunity to play a pivotal role at the heart of SSAFA supporting our Chief Executive Officer (CEO) in leading the organisation.

As Chief of Staff, you will act as a strategic partner and trusted advisor to the CEO, bridging operational delivery with strategic oversight. You will coordinate cross-organisational priorities, ensuring effective communication, accountability, and decision-making across directorates.

Working with senior colleagues, you will provide high-level executive and operational support, represent the CEO when required, and maintain oversight of key organisational initiatives. This role is essential in enabling the CEO to focus on strategic leadership, while you ensure the smooth running of business functions and act as a trusted liaison across the organisation.

About the team

You’ll be working at the centre of SSAFA, reporting directly to the CEO and working closely with the COO and CEO's Executive Assistant. The role is highly collaborative, requiring strong relationships across the Senior Management Team and all directorates. You will be part of a leadership environment that values trust, open communication, and shared accountability, ensuring the organisation delivers effectively.

About you

You will be an experienced leader with strong communication and influencing skills, able to build trust and foster collaboration across teams. With sound judgment and the confidence to make decisions within delegated authority, you will act with professionalism and discretion on behalf of the CEO.

Organised and strategic, you will bring excellent project management skills, digital agility, and the ability to balance competing priorities. Analytical and solutions-focused, you will thrive in a fast-paced environment and share SSAFA’s values and commitment to supporting the Armed Forces community.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 21 October 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 03 November 2025

JOB TITLE: Membership Executive (Wales and Ireland)

CONTRACT: Permanent, Part Time (21 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

DEPARTMENT: Membership & Education

LOCATION: Home/Field based *with regular travel throughout Wales and Ireland, and to RLSS UK HQ, where required

REPORTS TO: Membership Manager

SALARY: Grade E £27,308 (pro rata)

ROLE OVERVIEW

We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.

Pivotal to the role will be the collaboration with external agencies and clubs in Wales and Ireland, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.

KEY TASKS, ROLES, AND RESPONSIBILITIES

• To build and maintain productive relationships with organisations involved in the field of water safety, particularly with Water Safety Wales, Water Safety Ireland and associated partners including attendance at relevant meetings
• To actively recruit and increase the number of clubs affiliated to RLSS UK
• Understand the water safety and drowning prevention geographical landscape across Wales and Ireland and actively seek to enhance lifesaving provision in areas of low activity
• In partnership with the Volunteering and Events Team and Sports Committee, continue to develop and grow participation in Lifesaving Sport
• Support clubs to achieve and maintain the appropriate accreditation in line with RLSS UK requirements and policies
• Support clubs to ensure they have the appropriate status, governance, and structure to enable them to be sustainable and effective
• Support clubs, branches and working groups to offer effective pathways for the development of talent, growth, and retention of members
• Support clubs to ensure they are compliant with the safeguarding requirements set out by RLSS UK
• To support clubs to have an affective and appropriate workforce in place, including supporting them to recruit, train and retain
• Contribute to RLSS UK’s Equality, Diversity, and Inclusion work to ensure affiliated clubs grow their capability to ensure every community enjoys water safely
• Ability to attend occasional evening events

OTHER DUTIES & RESPONSIBILITIES

• Lead on and support ad hoc projects as required
• Contribute to the successful operation of the charity by undertaking such other tasks as may from time to time be required including all other duties reasonably associated with your role, as directed by the Line Manager.
• To demonstrate and uphold the Society’s values and behavioural standards
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date as part of RLSS UK’s compliance programme.

This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.

PERSON SPECIFICATION

Essential Relevant Experience, Skills and/or Aptitudes

• Experience of working with volunteers and sporting clubs
• Experience of planning, prioritising, and managing a varied work programme and number of projects
• Experience of effective liaison with external stakeholders to deliver outcomes and impact
• Able to communicate effectively with people at all ages and all levels
• High level of computer literacy
• Excellent accuracy in numeracy and literacy
• Ability to act on own initiative and to work as part of team with excellent interpersonal skills
• A positive ‘can do’ attitude

Desirable Relevant Experience, Skills and/or Aptitudes

• An understanding of lifesaving and water safety sector/community
• An understanding of the aquatic sector and the structure of lifesaving clubs across the UK and Ireland
• Demonstrable experience of increasing participation in underrepresented groups
• Experience of working with governing bodies
• Sport or Community Development qualification
• Demonstrable experience of running or being involved in a sport club
• Ability to adopt a flexible approach to work to meet the needs of the role

YOUR STRENGTHS

• Personable – You can communicate effectively with people at all ages and levels.
• Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
• Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
• Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
• Initiative – You take independent action to make things happen and to achieve goals.
• Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
• Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
• Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (Wales and Ireland) 

Closing Date – 5pm, Wednesday 15 October 2025

Interview Date – w/c Monday 20 October 2025 our Worcester Head Office (subject to change)

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in Worcester, and we offer great staff benefits including -

• Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme via Health Assured
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Free on-site parking when working from HQ
• Company Events and more!

*Subject to eligibility criteria

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.

We are looking for a new colleague to work with us from January 2026. They will have exceptional organisational abilities and the ambition to help take ANT to our next level of impact, as we prepare for exponential growth over the next year.

Head of People & Operations is senior leadership and multidisciplinary role, requiring project management expertise, operational skills, and experience in human resources. A great people person, you will be able to hit the ground running with a solutions focused attitude and approach.

Avon Needs Trees is a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of twenty six, over 1,600 volunteers and ownership of 600 acres of land that will grow woodlands of over 160,000 trees.

Your legacy will be a tangible impact on slowing down climate change, helping nature recover by overseeing and bringing out the best in both our people and our projects, enabling us to plant hundreds of thousands of trees and enhance complementary habitats. You will have management oversight of our woodland site and (subject to funding) a Lower Chew Landscape Recovery project that will see thousands of acres of local land managed in harmony with nature.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Within this role, you will manage and deliver Battersea’s Lottery & Lead Generation programme, maximising income and achieving budgeted targets and KPIs. You will be responsible for managing and motivating a team of three to deliver the programme effectively and professionally. You will also be responsible for managing the business-critical agency relationships key to the success of the programme.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions - up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:

At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 15th October 2025
Interview date(s): First Round Interviews: w/c 20th October 2025 (Teams); Second Round w/c 27th October 2025 (In Person)

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. For full details on the role, please download the recruitment pack.

Location: GCT Offices, Central London (minimum 3 days per week, home-working up to 2 days per week)

Galapagos Conservation Trust (GCT) is looking for an Operations & Finance Officer to join our busy, friendly team in London. Reporting to the Finance Director, you will have an essential and diverse role supporting the operations and administration of a ~£1.8m charity, which has ambitions to grow. You will support the Finance Director through payment processing, CRM management, IT management and HR support/ ensuring team well-being. You will be the first point of contact for all enquiries, providing a critical ‘face’ and ‘voice’ for the charity.  You will be responsible for the smooth running and effective administration of the London office and delivery of our all-team Team Days and meetings. You will be joining us at an exciting time as we implement a new three-year strategy, which includes expanding the team and growing our income through increased programme activities and securing larger, institutional grants.

Who we are

Galapagos Conservation Trust (GCT) is the only UK registered charity focussed solely on the conservation of one of the most unique and ecologically important, but vulnerable, areas in the world, the Galapagos Islands. With 30 years of experience, we partner with Ecuadorian authorities, NGOs, local communities and leading researchers both in Galapagos and the UK to support impactful conservation programmes and deliver community outreach across the Archipelago.

By raising funds and awareness in the UK, we are able to support and deliver projects in Galapagos, helping to contribute to the overall management of this unique ecosystem and enabling us to achieve maximum positive impact in our efforts to conserve the special wildlife of these Islands.

What we want

· An experienced person with a high level of organisational ability with a strong attention to detail

· Excellent verbal and written communication skills with a friendly and open approach (including being comfortable with managing phone calls)

· A strong member of the team with a can-do attitude who will be responsive to the changing demands of a growing organisation and willing to support team mates

· A passion for conservation and the natural world and knowledge of working in the charity sector

What you will get

· An opportunity to gain operational knowledge of a charity and increase your skills particularly in finance, HR and administration

· Support from the Finance Director and other staff as appropriate

· To be part of a committed team which is supported by a fully engaged Board of Trustees

· Opportunities for training (where appropriate)

· A connection with cutting edge conservation projects in the planet’s first World Heritage Site, the Galapagos Islands and the surrounding Galapagos Marine Reserve

Closing Date: midnight on Wednesday 15 October 2025. We will be undertaking rolling shortlisting and interviewing for this role so the advert may close early if the vacancy is filled before this date.

Thank you for your interest.

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales.

Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care—especially in recognising and responding to early signs of mental health issues.

We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes one-to-one support, digital resources and training, and peer support networks.

The Strategic Trauma-Informed Practitioner will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive. This role is available as hybrid / remote or on-site (London) 

The type of person we’re looking for: 

You will need to be able to step into this role quickly, bringing your experience of building and developing trauma informed approaches in complex services.   

You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism.  You will need to have excellent attention to detail.   

What you'll be doing: 

This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.   

The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. It will work with subject matter experts to develop trauma-informed approaches, toolkits, and resources for everyday service delivery, based on the needs of kinship carers and their families.   

Key responsibilities: 

• Develop and lead Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example using Dr Karen Treisman’s approach).  

• Lead the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.   

• Develop and deliver capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.  

• Work collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.   

• Represent Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.  

Knowledge, abilities, skills and experience: 

• A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.  

• Experience working with kinship carers or in adoption and fostering sector.   

• Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.  

• Qualified or accredited practitioner in Non-Violent Resistance (NVR) or demonstrable experience using the approach in practice.  

• Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.  

• Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.   

Background to the Role

Cynthia Spencer Hospice has a proud history of delivering exceptional care and support to patients and families. Fundraising is vital to ensuring we can continue this work, and our ambitious fundraising team plays a key role in achieving this.

The Community & Events Fundraising Lead will drive forward our community and events fundraising, working with colleagues, volunteers, and supporters across Northamptonshire to grow income, raise awareness, and deliver memorable, high-quality events and challenge activities that inspire long-term support.

Purpose of the Role:

• To lead and deliver the hospice’s community and events fundraising programme, ensuring income targets are achieved or exceeded.
• To manage and grow our flagship events (including Twilight Walk, Cycle4Cynthia, Colour Run, and the 40s Big Band Bash).
• To oversee and develop our challenge events programme, including open challenges and bespoke hospice challenges.
• To build strong community partnerships and supporter networks, maximising engagement across Northamptonshire.
• To provide excellent supporter stewardship, ensuring every fundraiser feels valued and motivated to continue supporting the hospice.
• To line manage the Events & Community Fundraiser, supporting their professional development and success.

Main Duties and Responsibilities:

 Events & Challenge Fundraising

• Plan, deliver, and evaluate the hospice’s calendar of flagship events (Twilight Walk, Cycle4Cynthia, Colour Run, 40s Big Band Bash) ensuring high-quality participant experience and strong income return.
• Manage the development of challenge events, including open challenges (e.g. skydives, treks, marathons) and bespoke challenges created by the hospice.
• Research, propose, and launch new event opportunities that reflect supporter interests and market trends.
• Set and manage budgets for all events, ensuring strong ROI and accurate forecasting.
• Work with Marketing & Communications colleagues to deliver compelling event campaigns that maximise participation and sponsorship.

Community Fundraising

• Build, support, and steward relationships with community groups, schools, faith groups, businesses, and clubs to grow grassroots fundraising.
• Deliver inspiring talks and presentations across the community to raise awareness and income.
• Provide excellent supporter care for all community fundraisers and volunteers, ensuring they feel valued and supported.

Income Generation & Monitoring

• Set, monitor, and achieve income and expenditure targets across events and community fundraising.
• Ensure accurate and timely recording of financial and supporter information using Donorflex (fundraising database).
• Provide reports, updates, and insights for senior staff, colleagues, and Trustees as required.

Leadership & Collaboration

• Provide clear line management to the Events & Community Fundraiser, including supervision, appraisals, and professional development.
• Recruit, support, and work alongside volunteers, ensuring they feel valued and engaged.
• Collaborate with colleagues across fundraising, retail, communications, and clinical teams to maximise opportunities.

Other

• Act as an ambassador for the hospice at all times.
• Ensure compliance with fundraising law, GDPR, and hospice policies.
• Work flexibly, including evenings and weekends, to support the needs of the role.

 General

•  To ensure all events and activities comply with codes of fundraising practice, charity law and Hospice policies and procedures, minimising risk and establishing Health and Safety controls.
• To keep abreast of developments within the external fundraising environment.
• Deliver talks and presentations in the community and online to local organisations to increase awareness of and support for the Hospice’s activities.
• To undertake cheque presentations on behalf of Cynthia Spencer Hospice as required.
• Develop and maintain an excellent knowledge of the hospice strategy, policies and activities and be able to represent the hospice effectively at all levels, including at conferences and events to deepen supporter’s relationships.
• To undertake speaking engagements and cheque presentations on behalf of Cynthia Spencer Hospice as required.
• Ensure that all information relating to patients and staff gained through employment with the Hospice is kept confidential.
• To manage your own diary, filing, email system and other electronic databases, using independent judgement to facilitate effective use of time and easy retrieval if information.
• To assist the Fundraising Team members in the ‘on the day’ organisation of major events, including during evenings or weekends.
• Participate in the day-to-day work of the organisation – such as reporting, attending team and Trustee meetings as required, and taking a flexible approach to general administrative and support tasks.
• To attend Regional National Association of Hospice Fundraisers Meetings throughout the Midland Region.
•  To attend training and development sessions as identified in the personal development plan and Individual Appraisal.

Any other responsibilities with the role or required to fulfil the expectations of the position.

Person Specification

 Qualifications & Education

• Educated to degree level or equivalent experience.
• Good standard of numeracy and literacy.
• Evidence of continuous professional development.
• Desirable: A relevant fundraising qualification.

 Experience

• Demonstrable experience in both events and community fundraising within the charity sector.
• Strong track record of planning and delivering large-scale fundraising events and challenge activities.
• Proven ability to set and achieve income targets.
• Experience of building and managing relationships with supporters, donors, and volunteers.
• Experience of line management.
• Desirable: Experience of working in health or hospice settings.

 Skills & Abilities

• Excellent organisational and project management skills, with the ability to manage multiple priorities.
• Outstanding interpersonal and communication skills – verbal, written, and presentation.
• Ability to inspire, influence, and motivate others.
• Knowledge of fundraising law, regulations, and best practice.
• Proficiency in Microsoft Office and fundraising databases.
• Flexible, proactive, and resilient, with a positive “can-do” attitude.

 Personal Attributes

• High standards of personal conduct, honesty, and integrity.
• Enthusiasm for fundraising and a genuine passion for the hospice’s mission.
• A collaborative team player who values diversity and inclusion.
• Willingness to work flexibly, including evenings and weekends as required.
• Full UK driving licence and access to a vehicle.

Donor Support Officer (Maternity Cover)

Location: Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP  

Salary: £19,656 per annum, based on 30 hours/week (pro-rata of £24,822 FTE). Salary negotiable depending on experience.

Hours: 30 hours per week  

Contract: Fixed Term Contract

Application Deadline: Interviews will be held on a rolling basis (Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage you to apply as soon as possible).   

Right to Work: Applicants must have the right to work in the UK. We are not a visa-sponsoring organisation.  

About the Role

The Donor Support Officer plays a key role in supporting the Trust’s ambitions to grow and diversify its membership base. This includes providing efficient administration for individual and corporate donors, delivering high-quality customer service, and helping to strengthen member relationships through proactive engagement and milestone recognition. The role directly contributes to the success of the Trust’s urban nature conservation work by ensuring a positive and seamless experience for supporters.

You’ll be based at the Wildlife Trust’s Head Office at Centre of the Earth, 42 Norman Street, Birmingham, B18 7EP, with some work at our EcoPark site in Small Heath and occasional travel across the region and nationally. 

Key responsibilities

 ·Provide administrative support for membership recruitment and fundraising campaigns such as upgrade campaigns, lead generation campaigns and fundraising appeals.

· Accurate data entry into the Trust’s CRM database, including communication records and changes to payment details, changes to Direct Debits information, gift aid declaration, contact information and marketing preferences. 

· Prepare contact lists of new members and lapsed members, to either complete or coordinate welcome/leaver calls as appropriate

· Provide professional and high-quality customer service when communicating with prospective or active member and donor enquiries including via telephone and by monitoring the membership and other inboxes.

· Complete membership renewal processes including the handling of payment by cheques, cash and credit/debit card payments.

· Collate and issue new member welcome letters, welcome packs and Direct Debit confirmation letters in a timely fashion.

· Issue written and / or oral ‘thank you’ communications to members and donors.

· Stock management of member magazine resources and place orders with suppliers.

· Raise purchase orders for commission-based membership recruitment and process clawback claims accordingly.

· Support with the co-ordination and administration of member-only events such as AGM.

· Comply with the Trusts’ Data Protection Policy and ensuring confidentiality of all donor data.

· Maintain awareness of trends in the fundraising sector – particularly membership.

About You

· Highly organised with excellent attention to detail 

· Able to manage multiple priorities in a busy environment 

· Confident using Microsoft Office, especially Excel and Outlook 

· Strong communication skills and able to work independently 

· Experience in the charity sector is desirable 

What We Offer

· A chance to make a real impact in local communities and the natural environment 

· A supportive and inclusive team culture 

· Flexible working arrangements 

· Opportunities for professional development 

How to Apply

We are interviewing suitable candidates on a rolling basis, so please submit your application as soon as possible. For more information or to apply, visit our website or contact us directly.  

Equal Opportunities

We are committed to ensuring transparent and non-discriminatory recruitment and employment. As a progressive charitable organisation, we champion equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristic. 

Join us as our interim Head of Transformation to support our operational leaders and managers in Kent, ensuring we harness positive practice, strengthen culture, and prepare services for sustainable growth.

Location: Kent (with some hybrid flexibility)
Contract: 6 months, part-time (c.3 days per week)
Remuneration: £65,000 FTE (pro rata to £39,000 for 6 months at 3 days per week)
or £450–£550 per day (inside IR35, depending on experience)

About us

Mental Health Matters (MHM) is a national charity with over 40 years’ experience of delivering innovative, life-changing mental health support for individuals and communities. We provide services across England, from talking therapies and crisis provision to employment, housing and community wellbeing. Every person who works with us directly contributes to breaking down barriers, improving mental health and helping people live meaningful lives in a society free from stigma.

Everything about MHM is people-focused, both for our workforce and for those we support. Guided by our values of being compassionate, collaborative, accountable and proud, we are building on our Proud Past, Bold Future strategy to create lasting positive impact for communities.

About the role

We are embarking on an exciting period of transformation in our Kent services, where our crisis havens have grown rapidly as an innovative, non-clinical alternative to A&E for people in crisis. We are now seeking an interim Head of Transformation to support our operational leaders and managers, ensuring we harness positive practice, strengthen culture, and prepare services for sustainable growth.

Reporting to the Director of Quality & Operations, you will:

• design and deliver a transformation plan that strengthens consistency and quality across Kent services
• coach and support operational managers to lead confidently and compassionately
• foster positive cultural change through engagement, collaboration and presence on the ground
• embed new ways of working that prepare services for growth and ensure quality outcomes are evidenced

This is a visible, people-centred role that combines hands-on support for teams with the ability to influence strategically at senior levels. A regular physical presence in Kent is expected.

What we’re looking for

We are seeking a collaborative, values-led change leader with experience of delivering organisational culture and transformation programmes in complex environments. You will bring:

• a strong track record in culture change and organisational transformation
• expertise in coaching and supporting managers through times of challenge and growth
• excellent stakeholder engagement skills, able to build trust and influence at all levels
• resilience, flexibility and the confidence to both challenge and support constructively
• understanding of the mental health, health or social care sectors (desirable but not essential if you bring relevant transformation expertise)

Why join us

This is a unique opportunity to bring fresh perspective, rigour and compassion to a high-impact interim role. You’ll be working with a committed team and organisation that is collaborative, caring and ambitious, with a real focus on people and communities.

If you are energised by leading change, supporting people to thrive, and making a meaningful difference, we would love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 

Contract: Full time, permanent

Salary: £40,518- £46,000 per annum

Closing Date: 14th October 2025

Interviews will be held w/c 20th October 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for a HR Business Partner to join our HR team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The HR team at Centrepoint is a small, friendly, and proactive team who focus on high levels of delivery, continuous improvement, and putting their colleagues first.

This is an exciting time to join the team as we launch our refreshed 3 year People Strategy. Key to the successful delivery of the strategy is embedding a business partnering model within the organisation. This is a new way of working for the organisation and so we are seeking candidates who are able to drive change and gain buy in from senior and junior stakeholders.

The role with therefore require a resilient, proactive, hands-on HR expert who can manage a varied workload and deliver positive outcomes for colleagues. You will need to be comfortable dealing with and managing change as well as being able to respectfully challenge established practices and build strong relationships built on trust.

You will also need to have a strong ER background as advising and supporting your stakeholders on ER matters will be a key part of this role.

This role offers an opportunity to make a real difference, contributing to people projects that will have a positive influence across Centrepoint and supporting our day to day operations as well as ensuring we deliver our strategic objectives.

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

About you

• Effective communicator both written and verbal
• Ability to self-motivate and determination to complete tasks to meet deadlines
• Wish for continuous self-development and the ability to self-reflect to identify better ways of working at all opportunities
• Collaborative team player with an inclusive approach
• Flexible in adapting to changing needs
• Accountable and ambitious to achieve results
• Focussed and committed to working with the core values at the centre of all you do.

Key Responsibilities

• Proactively engaging with colleagues and stakeholders to embed people team initiatives in directorates
• Lead on a high volume of ER work
• Line manage, motivate and develop the HR Advisor
• Support senior leaders to identify individual and team strengths, addressing development requirements
• Build positive relationships and networks inside and outside Centrepoint
• Question and listen to understand colleagues and stakeholder needs, identifying common themes which support your decisions and actions
• Actively seek out opportunities to challenge and drive the delivery of own and team objectives, supporting and encouraging others to do the same
• Gather, analyse and interpret data and information to inform decision making

Leading people projects that enhance the People team offering and have a positive impact on all colleagues

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a HR Business Partner click ‘Apply’ now!

Please note: we reserve the right to close this vacancy early if we receive sufficient applications

The Counter-Trafficking Department operates within HBF’s vibrant, multi-disciplinary team. The Casework Coordinator works alongside the Senior Counter-Trafficking Manager and the rest of the Counter-Trafficking team, as well as other human rights professionals from a wide range of fields and disciplines in order to support survivors to work towards sustaining long-term recovery, social inclusion and re-building their lives. The Counter-Trafficking Programme is designed to assist and safeguard HBF’s clients, with the primary purpose of preventing re-trafficking/re-exploitation and further forms of crime and harm through expert assessments, support and coordination and joint working with external agencies. The role of the Coordinator is to ensure that clients who are victims of trafficking have detailed counter-trafficking assessments, regular follow-up (as per their individual needs and risks) and appropriate safeguarding. The coordinator will provide and assist with evidential documentation as needed and make sure that clients are accompanied and/or sufficiently supported throughout the course of immigration, NRM, asylum and/or criminal justice procedures until they obtain official recognition and protection from the UK authorities and all other relevant professionals and bodies.

Join Us in Supporting Families – Be the Heart Behind Our Projects

Job Opportunity: Project Support Officer
Location: Farnham Office. Hybrid working, home and in-person office work and remote, offsite work
Employer: Home-Start Surrey
Hours: Part time, 10 hours a week
Salary: £15 - £16.50 per hour
Contract: 12 months fixed term contract, extension subject to funding

About Us

Home-Start Surrey is a growing, dynamic charity that works with families to give children the best possible start in life. We are now seeking a Project Support Officer to play a key role in supporting our work, with a particular focus on our Dad Matters project – an initiative helping dads build confidence, connection, and support in their parenting journey.

Dad Matters Surrey exists to support dads to have the best possible relationship with their families. We do this by providing 1:1 and group peer support, helping Dads make sense of parenthood, and providing or signposting Dads to mental health support and access to relevant services. Working closely with other professionals, we are able to better support dads in the first 1001 days of their parenting journey.

As Project Support Officer your key responsibilities will include:

• Provide day-to-day support for the Dad Matters Surrey project and other initiatives.
• Coordinate meetings and act as the main point of contact for project stakeholders.
• Take clear, accurate meeting notes and ensure actions are followed up.
• Support our communications and social media, helping us to engage families, volunteers, and partners.
• Contribute to marketing tasks, including producing promotional materials and content.
• Assist with researching funding opportunities and grants, supporting applications that help sustain and grow our services.
• Work closely with staff and volunteers to ensure smooth delivery of projects.

We’re looking for someone who is:

• Highly organised with great attention to detail.
• A confident communicator – both written and verbal.
• Proactive and enthusiastic, with a willingness to take initiative.
• Skilled in using IT, social media platforms, and basic marketing tools.
• Passionate about making a difference for families and children in Surrey.
• Experience in the charity sector or fundraising would be an advantage, but not essential.

What We Offer

• Flexible working hours.
• A supportive, values-driven team culture.
• The chance to make a real, lasting impact on families in your community.
• Gain valuable experience in project support, communications, and fundraising within a respected local charity.

If you’re looking for a role where no two days are the same, and where your skills can help families thrive, we’d love to hear from you.

Deadline for applications: 5pm Friday 17th October
Interviews: Wednesday 29th October

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Home-Start Surrey is committed to equal opportunities and safeguarding children. All roles are subject to an enhanced DBS check and references.

​No agencies please.