Volunteer manager jobs
This role supports AvMA’s Seven Pillars of Fundraising:
Supporter Care – Ensuring digital donors and fundraisers have an engaging, meaningful experience.
Organisational Commitment – Aligning digital fundraising efforts with AvMA’s strategic vision.
Responsibility – Maintaining ethical and transparent fundraising practices.
Growing Value – Increasing digital income through optimised supporter journeys and engagement. Strength – Building a scalable and sustainable digital fundraising model.
Leadership and Self-Leadership – Supporting volunteers and fundraisers in their digital engagement.
Diversification – Exploring new approaches to engage supporters and increase income.
Key responsibilities:
- Develop and implement a corporate and trusts fundraising plan that builds on AvMA’s existing pipeline.
- Utilise AI and digital tools to streamline prospect research, prioritise funders, and optimise fundraising efficiency.
- Identify and cultivate relationships with prospective corporate partners and trusts that align with AvMA’s mission.
- Write compelling funding applications and partnership proposals to secure financial support.
- Manage and steward relationships with corporate donors, grant-giving trusts, and foundations.
- Deliver high-quality stewardship, ensuring funders receive timely impact reports and updates.
- Provide insights and recommendations on long-term corporate and trust fundraising strategies.
Other:
- To undertake other duties as required commensurate with this post. To travel as necessary for events and fundraising activities
Person Specification
Essential:
- An experienced corporate or trust fundraiser, with a strong track record of securing funding.
- A confident relationship-builder, able to engage with potential funders and partners.
- Strategic and data-driven, with experience in using AI or digital tools to prioritise and streamline fundraising activities.
- A persuasive communicator, with excellent proposal writing and pitching skills. Results-driven, with a proactive and self-motivated approach to achieving income targets.
- Passion, commitment and drive to promote patient rights and follow the aims of AvMA.
- IT literate and confident with technological change.
- Able to identify opportunities to improve our data collection systems; an awareness of the power of social media and how to use it to promote AvMA’s work.
- Committed to principles of equal opportunities and diversity and inclusion.
Location: Royal Victoria Dock, London
Contract: full time, 11 week fixed term contract, starting no later than 7 July 2025
Salary: £22,391 pro rata
Closing Date: 19 May 2025
Interview: Interviews to be held virtually 30 May 2025
Are you looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for an OTW Project Assistant who will support the delivery of the On The Water project at one of our boating stations in London. The project provides young people from outside Sea Cadets, age 9-14, the opportunity to get on the water, learn new skills and build confidence through boating activity. This is a very varied and rewarding role that requires someone who is self-motivated, inspiring, organised, creative, tenacious, positive, IT competent and with a real interest in people with a attention to detail and real enthusiasm for the project.
Project delivery takes place between 29 July 2024 and 30 August 2025 when the young people will be attending boating sessions. During this busy time the Project Assistant will be based at the boat station each day to complete registration, manage group change overs, track project targets, encourage survey completion and fill booking gaps. Prior to delivery the role will be focused on supporting the booking process and engaging in community outreach. Once delivery is complete, the Project Assistant role will then predominantly be supporting the evaluation and data collection as well as supporting participants to join their local Sea Cadet unit.
Key Responsibilities
- The welcoming and registration of participants for the On The Water project
- Collecting and uploading daily statistics and figures that show how the project is progressing
- Making new and repeat bookings
- Talking to participants and their parents/carers about the opportunities within Sea Cadets
- Managing a waiting list and reducing drop-outs
- Responsible for the safety and wellbeing of participants alongside the Boat Station staff
- Ensure that participants complete surveys to share their experience of the project and encourage adults to feedback on their young people’s experience
- Attend any meetings as required by the project
- Assist with the evaluation of the On The Water project
Requirements
- Previous experience of working with volunteers
- Experience in a customer facing role
- Experience working with young people
- Experience working with diverse community groups or working in outreach
- Experience of tracking targets and managing data
- Self-motivated and able to manage your time and workload effectively
- Flexible and enthusiastic
- Able to work as a team player with creative ideas and solutions who will empower our volunteers to make a difference to the lives of even more young people across the UK
- Satisfactory DBS
For further information, please download the Recruitment Pack.
Benefits
- Flexible Working hours and a hybrid culture
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialize.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognize our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
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The client requests no contact from agencies or media sales.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.
About the role
You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.
You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.
You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.
What you'll do:
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Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.
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Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients.
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Work flexibly across the service responding to enquiries through a range of channels.
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Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.
What you'll bring:
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Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate the health and social care system
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Experience and understanding of safeguarding and your role in keeping clients safe and implementing organisational policies and procedure
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Ability to be calm and use emotional intelligence in challenging casework
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Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems
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The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally
You must live in the area you’re applying for in order to carry out this role, this includes the area of Abderdeen, Aberdeenshire and Moray.
Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.
The successful candidate will be required to:
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Preferably hold a full driving licence
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Provide their own broadband service with a minimum download speed of 2Mb
This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
Department: Fundraising
Job Type: Full time
Contract Type: Permanent
Re-engage has just launched a new five-year strategy which will have growth at its heart. We’re looking for an exceptional person to join our team as Supporter Care Officer and be a vital part of this exciting phase of our development.
This is a new role within a growing fundraising team which is aiming to significantly grow income to achieve our growth strategy. Reporting to the Individual Giving Manager, your main responsibility will be to develop relationships with individual and community donors, and legacy pledgers. Your personalised approach and friendly manner will help them feel valued, understand the life changing difference they make and deepen their connection to our work reducing loneliness in later life. As part of your role, you will also have opportunity to support the Individual Giving Manager with fundraising activities.
Key responsibilities
- Be the first point of contact for supporters and build good relationships with them - respond to queries, take donations, and support them in their fundraising.
- Develop a programme to regularly thank donors for their support and find out more about them, including a schedule of supporter phone calls and sending a donor survey.
- Make sure all individual, community and legacy gifts are recorded correctly on our CRM and thanked within a timely manner. Look for new ways to thank donors in a way that surprises and delights.
- Develop and implement personalised stewardship plans for donors and legacy pledgers to provide regular updates that demonstrate their impact or help to build engagement ahead of a fundraising appeal.
- Work with the Individual Giving Manager to communicate with one-off donors about how they can set up a regular gift, and to regular givers about how they can increase their gift.
- Provide support on the production of fundraising appeals, identifying potential stories to use, writing briefs and liaising with suppliers, producing mailing lists and analysing results.
- Work with the Individual Giving Manager to develop and implement marketing plans for challenge events, community, in memory and legacy fundraising, planning regular content throughout the year and identifying key times to promote specific activity.
- Look for opportunities to incorporate legacy messaging into other communications with donors, volunteers and older people.
- Support on the development of new KPI and reporting frameworks, and help to update results for post-campaign and ad-hoc data analysis projects.
- Keep up to date with developments in direct marketing and fundraising practise. Comply with the Fundraising Regulator Code of Fundraising Practice and charity/fundraising law at all times.
You may be required to undertake other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out of hours work required.
Benefits
- Salary – £27,000 per annum
- 35 hours per week, Monday to Friday
- Home-based (with occasional UK travel)
- 26 days annual leave plus all Bank Holidays
- bhsf cash plan, 3% pension contribution, death in service insurance
- Learning and development opportunities, Employee Assistance Programme
About you
Essential
- Interest / experience in providing a great experience for donors or customers.
- Excellent interpersonal and communication skills, both verbal and written.
- The ability to convey our key messages succinctly and effectively, taking an emotive storytelling approach to demonstrate the impact and outcomes of our work, and ensuring all materials follow Re-engage’s brand guidelines.
- The ability to work on own initiative, be disciplined, enabling the prioritisation of work, particularly under pressure, in order to meet deadlines.
- Computer literate with word processing skills and familiarity with the use of databases and spreadsheets – word, excel and internet.
- Strong analytical skills, meticulous attention to detail and a methodical approach to work.
- Ability to work effectively and efficiently within a team context, supporting colleagues and working independently when necessary.
- A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
- A commitment to embracing the values of Re-engage, and to our motivation to harness technology.
Desirable
- Experience of using a CRM based on the Microsoft Dynamics platform.
- Experience of using Microsoft PowerBI.
- Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
- A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with supporters, volunteers and older people.
About Re-engage
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
Our mission is to work within communities to end social isolation and loneliness in older people.
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
How we recruit
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
The closing date is midnight on 18 May 2025 and interviews will be held on Tuesday 27 and Wednesday 28 May 2025.
REF-221402
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
12 month fixed term contract (maternity cover)
This role is involved with the day-to-day running of our social media channels and peer-to peer support forum—2 of our most important spaces for connection and conversation. You'll shape content, manage engagement, and ensure our digital spaces are welcoming, inclusive, and supportive for everyone affected by breast cancer. You’ll work closely with teams across the charity to amplify our voice, grow our reach, and support our wider goals. You’ll also line-manage 1 digital community officer. It’s a hands-on, people-focused role where your digital skills will make a real difference every day.
About you
You’re a digital native with a heart for community and a mind for strategy. You believe in the power of connection—particularly for those navigating or impacted by breast cancer—and you’re ready to work on inclusive, impactful online spaces.
You’ve got experience managing digital spaces, writing copy for social, and confidence creating short videos for social channels.
You enjoy mentoring others, and you’re always looking for new ways to connect with diverse audiences.
You’re curious, collaborative, you often seek out opportunities to innovate, and you enjoy learning and sharing what you learn.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our Cardiff, Glasgow, London, or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact Breast Cancer Now recruitment.
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date 9am on Wednesday 21 May 2025
Interview date Week commencing 26 May 2025
Are you passionate about making a difference in local communities? Do you enjoy working with volunteers and would you like to support people affected by Motor Neurone Disease (MND)?
As a Community Support Coordinator, you will play a key role in delivering and integrating our Community Support Volunteer service. You'll work closely with volunteers, health and social care professionals, and local partners to ensure people living with and affected by MND receive high-quality, accessible, and inclusive support.
Key Responsibilities:
As a Community Support Co-ordinator, you will:
- Lead a team of Community Support Volunteers, recruiting, supporting, and developing them to provide a high-quality service.
- Ensure that support is needs-led, inclusive, and enables personal choice and control.
- Offer guidance and support to volunteers handling difficult support issues.
- Respond to enquiries and referrals, providing relevant information and signposting to appropriate services.
- Build strong relationships with care centres, networks, and local partners to integrate community support effectively.
- Support and develop volunteer branches and groups, ensuring they meet local needs and follow organisational policies.
- Support fundraising, campaigning, and awareness activities alongside colleagues.
- Identify gaps in care and support services and contribute to plans for improvement.
- Promote collaboration between volunteers, professionals, and people affected by MND to enhance service delivery.
- Facilitate learning and networking opportunities for volunteers.
- Support fundraising and awareness activities alongside colleagues.
- Maintain accurate records and contribute to service development.
About You:
In this role as a Community Support Co-ordinator, you will need experience in managing and supporting volunteers and an understanding of care and support services. You will be committed to delivering inclusive and person-centred support.
We're looking for someone with:
- Experience leading, managing, or coordinating volunteers, ideally in a not-for-profit setting.
- Strong communication, interpersonal, and presentation skills.
- The ability to assess and respond to support needs in a person-centred way.
- Knowledge of care and support services across different sectors.
- Experience working with individuals at risk of harm and their families.
- An understanding of safeguarding and risk management.
- The ability to build and maintain relationships with individuals and partner organisations.
- A commitment to equality, diversity, and inclusive practices.
- The ability to prioritise tasks, plan effectively, and make autonomous decisions.
- Proficiency in using IT systems and applications.
- Flexibility to work outside standard hours when required.
- A full driving licence.
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
The full job description is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
How to apply:
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Experience of leading, managing and/or coordinating self-managed groups of volunteers, ideally in a not-for-profit setting.
- Skills to identify, assess, and respond to support needs through a person-centred approach.
- Demonstrable understanding and delivery of care and support services in the statutory, private and/or voluntary sectors including value and challenges of volunteering.
Important Information:
- We may close applications early if we receive a high volume, so early submissions are encouraged.
- If you require sponsorship for this role, please clearly indicate this in your application.
- Depending on the role, a DBS check may be required.
- If you need reasonable adjustments during the application or interview process, please contact us for support.
- We are happy to consider alternative application formats for those who find the online form challenging.
This is a home-based role covering West Yorkshire. If you're ready to make a meaningful impact as a Community Support Coordinator and work with a supportive team, we'd love to hear from you!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Social Care IDVA - RBKC
Salary: £28,000 - £32,000
Location: Across three locations within RBKC and Hammersmith Head Office
Contract: Permanent
Hours p/w 35 hours per week (some working from home up to 2 days)
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Social Care IDVA will work within a dynamic, fast paced, crisis intervention, advocacy, and support service to ensure the voice of survivors informs every stage of the process, specialising in working with women whose families are involved with Family Children Services and risk to children is a factor. You will work to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. This role is part advocacy, part training/education and project work to improve response to victim/survivors experiencing domestic abuse. You will be embedded in the local authority Family Children Services team, working with Social Care professionals to ensure they adopt a trauma informed approach, can recognise the dynamics of domestic abuse and are providing more holistic support. You will be the domestic abuse subject matter expert on site, upskilling fellow professionals and acting as a point of contact for any clients experiencing domestic abuse and support requirements from Family Children Services.
The Social Care project was established in 2021 and has been working in partnership with Hammersmith and Fulham Family Children Services, so the IDVAs will inherit strong working relationships and a commitment from all parties to offering more trauma-informed services. The borough has a focus on prioritising and developing good DA work in social care and this is an opportunity to be a major player in institutional change, ensuring that women accessing Family Children services for their children have an improved experience and that the local authorities are leading the way for all survivors engaging with their services.
Advance delivers nationally accredited, quality marked services in Hammersmith & Fulham, Westminster, Kensington & Chelsea, Brent, Ealing, and across parts of East London. We work within a coordinated partnership response to domestic violence to provide independent domestic violence advocacy and support for women, children and young people and women’s community services for women who are involved in the criminal justice system, in anti-social behaviour or are at risk of breaking the law.
About You:
You will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse in various areas of need, with particular knowledge on children safeguarding/legislation. As an experienced domestic violence advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. Experience of direct work with female survivors of domestic violence, of supporting women with child safeguarding, needs, and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.
To be successful as the Social Care IDVA you will need the below experience and skills:
You will establish positive, proactive, and innovative working relationships with housing services and partner agencies.Provide high-quality crisis intervention, information, advocacy, and proactive support to women referred to the service, in respect to risk management and safety planning, criminal and civil remedies, housing, health, welfare rights, and children’s legislation.
Your abilities extend to assessing the needs and risks of survivors, carry out short and longer-term risk management, safety planning and support and identify and refer to services appropriate to their needs.Advising women of their rights and options for seeking help and support from other agencies and proactively advocate to ensure barriers to accessing support and protection are reduced. You will work as an advocate and educator to raise awareness and upskill professionals within Children Social Care plus work with colleagues to successfully develop and deliver training.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Interviews are taking place on rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email contact the Talent team via our website and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Responsible to: Support Team Manager
Responsible for: Live In Support Workers
Location: Baca office, Loughborough, England with regular travel to Loughborough and locations where Baca’s services are delivered
Hours: 37.5 hrs per week (incorporating evening and weekend hours and be part of the on-call team to deliver out of hours emergency support where necessary)
Salary: £29,009 to £31,203 per annum for full time.
Contract: Permanent
About Us:
Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders.
Role Overview:
We are seeking a passionate and dedicated Senior Support Worker and Deputy Team Manager to join our Support Team. The successful candidate will lead by example, ensuring the highest quality of service delivery in line with Baca's vision, mission, and values. This role involves supporting the team manager in day-to-day operations, decision-making, and problem-solving to achieve key outcomes for young people. These include improved physical and emotional wellbeing, increased engagement with education, employment, and training, social engagement, and personal safety.
Key Responsibilities:
- Lead the support team to deliver high-quality services to young people.
- Support the team manager in daily operations and decision-making.
- Organise and coordinate meetings to achieve desired outcomes.
- Lead decision-making about young people's progress and transitions.
- Coordinate and deliver the young people's voice project helping us to make sure our young people are heard.
- Participate in the on-call team, providing support outside of work hours.
- Coordinate and deliver training, induction, and support for new support workers.
- Develop and share knowledge relevant to the role with the team.
- Provide support and supervision for the Live-In Support Workers.
- Work closely with all Baca teams and external stakeholders to enable young people to move towards independence.
- Ensure young people's accommodation meets regulations and is suitable for purpose.
As a Support Worker:
- Provide high-quality support and care to young people, ensuring their holistic development.
- Work proactively to safeguard young people and resolve any issues that arise.
- Be a role model, offering care and compassion without discrimination.
- Support young people in developing essential life skills and preparing for independent living.
- Engage young people in education, vocational training, and hobbies.
- Foster positive relationships within the community and support social engagement.
- Plan and participate in day trips and annual residential weeks.
- Develop partnerships with social workers, solicitors, teachers, volunteers, and other partners.
- Maintain excellent communication and keep accurate records.
General Duties:
- Be a role model, practicing Baca's values.
- Play an active and supportive role within the organisation.
- Take ownership of administrative tasks, including risk assessments.
- Maintain strict confidentiality and adhere to Baca's policies.
- Treat all staff and young people fairly and without prejudice.
- Employ correct procedures for safeguarding incidences or concerns.
- Work flexible hours as needed.
Personal Specification:
Baca is looking for someone who can be a positive role model in establishing holistic and therapeutic services for young refugees. The successful applicant will be passionate about our work, able to lead by example, and build an empowering environment. They will work constructively with local authorities, develop key external relationships, and work well with the staff team. The role requires an enhanced DBS check and the ability to travel across the UK, including overnight stays.
Competency Requirements:
- Highly organised, able to work under pressure, and prioritise tasks.
- Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
- Alignment with Baca's values and strategic goals.
- Ability to respond to change and lead with hope, patience, calmness, and tenacity.
- Critical and creative thinking to innovate solutions and make challenging decisions.
- Resilience and ability to meet deadlines.
- Proven experience in coordinating tasks, people, and activities.
- Experience working with unaccompanied asylum-seeking and trafficked young people (desirable).
- Strong organisational, project, and time management skills.
- Excellent communication and presentation skills (desirable).
- Ability to build partnerships with external stakeholders.
- Ability to drive/travel to all locations where Baca's service is delivered.
Application Process:
If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.
Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
Sense is recruiting a Senior Community Fundraiser, this is a full time permanent position based in our offices in Kings Cross, London. This is a hybrid role, working in the office 2 days per week.
We’re looking for an experience fundraiser to join our Community Fundraising Team, responsible for generating income and engagement, working closely with services, volunteers and engagement staff. The successful candidate will support and deliver the community fundraising strategy, growing our portfolio and building new long-term relationships for Sense. You will be responsible for generating income for Sense, supporting the delivery of our Community Team income target of £569,000, enabling community fundraising to become a dependable source of income for the charity.
The main duties and responsibilities include:
- To ensure all community supporters are given the highest level of customer care and that all enquiries and requests for support are responded to quickly and effectively.
- To focus on growing income for Community Team across two key areas - groups and associations and schools and universities.
- The Senior Community Fundraiser will lead on the Community Team’s national projects and communicate updates and plans effectively with the team.
- To achieve agreed income targets, monitoring and forecasting on a regular basis and taking remedial action when necessary.
- Build effective and consistent working relationships with internal and external stakeholders and to engage and enthuse them about activities of the Community Fundraising team.
- To work closely with the wider Fundraising Directorate in order to break down silo working and ensure that all opportunities for fundraising are maximised and knowledge sharing takes place Directorate-wide.
- To work with colleagues in our Operations and Trading teams to develop their fundraising potential and supporting them with fundraising ideas and collateral.
To succeed in this role, you will have:
- Understanding of Community based fundraising trends.
- Evidence of own continuing professional development.
- 2-3 years’ experience in a community fundraising environment.
- Experience providing the highest level of stewardship to supporters / fundraisers or customers.
- Experience managing projects, with multiple stakeholders.
- Excellent interpersonal skills and comfortable regularly speaking to both current supporters and potential supporters in person and by the phone.
- Experience of working with budgets and financial targets.
- Experience with proposal writing or grant writing.
- Excellent written and verbal communication skills
- Ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders and Head of Team.
- Creative, and can generate new and innovative ways to fundraise, with a strong desire to succeed
For a full job description and person specification, please see the link on the left hand side of the page.
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.
To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.
For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We have an exciting opportunity for an Advocate to join our team covering Wolverhampton. Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. For work with our children and young people in borough, there will be other settings to visit.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About you
Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or Children and young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day.
Benefits
· 28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service
· 5% employer pension & minimum 3% employee contribution
· Salary sacrifices pension scheme
· Separate Life Assurance Cover (equivalent of two times your annual salary)
· Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc
· 24/7 Employee Assistance programme
· Access to remote counselling service
· Paid Disability Leave
· Paid compassionate Leave
· Home Working Allowance
Support with continuous professional development
· Access to Clifton Strengths Coaching for development
· Personal Development Plans
How are staff supported to work remotely?
VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.
When you need to travel for work, expenses will be paid (mileage or public transport costs).
VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 18 May 2025
Interview date: Week Commencing 19 May 2025
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Want to know more about VoiceAbility and the role?
Please visit our website.We look forward to hearing from you.
NB: If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Job Title: Refuge Worker
Location: Warwickshire
Salary: £13,445.70 per annum
Contract type: Part-time, Fixed Term (12 Month Maternity Cover)
Hours: 19.5 hours per week, must include Tuesday's
This is an exciting opportunity to join Refuge as a domestic abuse refuge worker, providing high quality practical and emotional support to survivors of domestic abuse and their children living in our refuge accommodation in Warwickshire.
The post holder will work closely with survivors from the point of crisis and admission to the refuge, through to move on from the emergency accommodation. This involves providing a personalised, holistic support and safety plan, enabling survivors to access housing, welfare, benefits and legal advice.
You will also work in partnership with both statutory and voluntary sector partners to ensure that the whole range of survivors’ needs are met.
A key requirement is to ensure that survivors are provided with a safe, supportive and welcoming environment in accordance with Refuge’s philosophical principles.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
As part of this role, you will be required to participate in an out-of-hours on call rota. This post is restricted to women due to the nature of the role.
Closing Date: 09:00am 19 May 2025
Interview Date: 29 May 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Senior Keyworker
Salary: £22,000 - £27,000
Location: Portsmouth Office
Hours: 28 Hours per week
Contract: Fixed term until 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
Working as a Senior Keyworker you will be responsible for supervising a small group of keyworkers, planned and ad-hoc supervision is an integral part of the Senior role, and you will be supporting keyworkers with monthly supervision and have oversight of safeguarding for the women they work with. You will be supporting the quality control for the region which will include dip-checks and data input.
About You:
To be successful as the Senior Keyworker you will need the below experience and skills:
You will have an in-depth knowledge of the range of needs and interventions required for women offenders. The ability to lead a small team to deliver inclusive, innovative and professional services. The ability to not only maintain own a small caseload of women, never compromising on quality engagements, but also to role model best practice and lead a team of Keyworkers
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: 11th May 2025
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have additional needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Outreach Support Worker
This is an exciting opportunity for a Young People Outreach Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported community-based accommodation located in Tow Law, County Durham.
Position: Outreach Support Worker
Location: County Durham
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: 15th May 2025
About the Role
As a Young People Support Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.
In the community-based services, you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on. You will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.
Key Responsibilities:
• Ensure the safety and wellbeing of clients, adhering to safeguarding, emergency procedures, and health and safety protocols.
• Hold a caseload as key worker, delivering day-to-day and personalised support, including SMART support plans and regular assessments.
• Collaborate with internal teams and external agencies to provide holistic support, respecting data protection and partnership protocols.
• Encourage client participation in service decisions, community activities, and development opportunities such as education, training, and employment.
• Support new client move-ins, ensuring a welcoming environment and smooth transition into accommodation.
• Assist with property maintenance by conducting health and safety checks and responding to repair issues in collaboration with managers.
• Promote and support the work of volunteers, fostering a collaborative and inclusive environment.
• Maintain accurate records, attend meetings and training, and undertake additional duties as directed by your line manager.
About You
We are looking for someone who:
• Experience working with young people or those affected by homelessness.
• Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
• Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
• Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
• Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
• Ability to work collaboratively and maintain clear professional boundaries in a team setting.
• Reflective and committed to continuous personal and professional development.
• Alignment with the values and ethos the charity.
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles.
• 26 days annual leave rising to 30 after five years of service.
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester to Sheffield and Kent.
You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
IPSEA is the leading charity in the field of special educational needs and disability (SEND) law in England, and we provide free and independent legal advice and support to families of children and young people with SEND. We also provide training on the SEND legal framework, and we influence policy at both a local and national level.
We are looking for an experienced and motivated Trusts and Philanthropy Officer to join our small, ambitious fundraising team. IPSEA has a proven track record of successfully securing grants, and this is a new role designed to help strengthen and grow IPSEA’s income from charitable Trusts and Foundations. You will be responsible for researching new funding opportunities, preparing and submitting tailored applications and reports, and managing relationships with existing funders through thoughtful and timely stewardship. You will also support the early development of strategies in major gifts and wider philanthropy.
This role is an opportunity to play a key role in our future fundraising strategy and help secure long-term financial sustainability for our services.
You will work remotely, with occasional travel required for essential meetings approximately 4-5 times per year.
If you share our commitment to protecting, promoting and upholding the rights of children and young people with SEND and would like to use your fundraising skills at IPSEA, we would love to hear from you.
To apply
- Download our ‘Trusts and Philanthropy Officer Recruitment Pack’
- Visit our website to download an application form
- Submit your completed application form via our website
Please note that we do not accept CVs as applications.
Closing date for applications: 9am on Monday 12 May 2025
First-round interviews: 21 or 22 May in central Birmingham
The client requests no contact from agencies or media sales.
About This Job
We are seeking a highly organised and proactive Service Support Officer to join our Service Operations team. In this role, you will play a key role in supporting cadet units by assisting with their queries, resolving technical issues, and providing guidance & training on digital systems. You will ensure that users receive timely and effective support, helping them navigate challenges and make the most of our digital services. Additionally, you will collaborate with stakeholders to enhance system functionality, produce analytical reports, and contribute to the ongoing improvement of our digital solutions.
This is an exciting opportunity to work in a dynamic digital environment, supporting applications that enable the smooth operation of Cadet Forces across the UK. If you have strong administration and IT skills, excellent communication abilities, and a problem-solving mindset, we’d love to hear from you!
Responsibilities
· Provide direct support to cadet units, assisting with system queries and problem-solving.
· Manage helpdesk queries, ensuring timely and effective resolution of technical issues.
· Collaborate with stakeholders to understand their needs and support digital solutions.
· Identify and report system bugs to the development team.
· Produce clear and effective user guidance materials.
· Generate reports using Oracle Analytics to support decision-making.
· Undertake additional tasks as required.
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a covering letter that details how you meet the requirements of the job description along with a CV by 23:59 hrs on Sunday 18th May 2025.
Interviews will be held (virtually) during the week commencing 26th May 2025.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo both a Disclosure and Barring Service check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
The client requests no contact from agencies or media sales.