Volunteer manager jobs

Supporter Care Fundraiser
 
Location: Oxford
Salary: £28,000 - £32,000 per annum 
Hours: 35
Contract Type: Permanent
 
RABI is the farmers charity.
 
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
 
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
 
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve.
 
ROLE OVERVIEW:
 
The Supporter Care Fundraiser will be responsible for providing exceptional stewardship and support to our valued supporters, including donors and volunteers (committee members and non-committee members). This role will ensure that our supporters feel appreciated, informed and engaged with RABI’s work, ultimately helping to strengthen relationships and encourage continued giving. This position is crucial to maintaining long-term, meaningful connections with donors and ensuring they feel a sense of connection to RABI’s purpose.
With a strong focus on relationship management and supporter stewardship, the Supporter Care Fundraiser will help drive the growth of community-led fundraising initiatives. Working alongside both central and regional volunteer teams, this role will be pivotal in supporting RABI to achieve its ambitious £10 million fundraising goal over the next five years.
 
KEY RESPONSIBILITIES:
 
Supporter Stewardship: Provide high-quality, personalised care and attention to supporters, ensuring they feel valued and recognised for their contributions. Respond promptly and professionally to all enquiries and support requests via email, telephone and post.
Donation Processing: Oversee the accurate and timely processing of donations, ensuring that all records are updated in the CRM system and acknowledged and thanked appropriately.
Engagement and Retention: Develop and implement agreed strategies to engage and retain supporters, including regular communications through thank-you letters and phone calls. Work to build ongoing loyalty and support from supporters.
Campaign Support: Assist with fundraising campaigns and initiatives by providing supporter-facing materials, ensuring clear communication and helping to create opportunities for supporters to engage in fundraising activities.
Supporter Communication: Coordinate and manage supporter correspondence, including sending out personalised thank-you notes, acknowledgement letters and updates on the impact of donations. Ensure that supporters are kept informed about RABI’s work and how their support is making a difference.
Event Coordination: Assist with the planning and execution of events (e.g. agricultural shows, community and corporate events), virtual or in-person, to ensure supporters feel appreciated and connected to RABI’s purpose.
Data Management and Reporting: Maintain accurate supporter records and provide regular reports on donor activity, feedback and engagement. Help identify trends and opportunities for improving supporter satisfaction and retention.
Feedback and Improvements: Gather feedback from supporters and analyse donor satisfaction to continually improve the supporter experience and identify areas for development in our stewardship strategy.
Collaboration: Work closely with the Fundraising and Volunteer teams to ensure alignment between supporter care efforts and broader fundraising strategies. Collaborate with other departments to ensure that supporter care is integrated into all aspects of RABI’s operations.
Compliance: Ensure compliance with fundraising regulations, GDPR and best practice standards, upholding RABI’s commitment to ethical and legal fundraising.
Post-Event Evaluation: Conduct post-event evaluations, analysing successes and areas for improvement. Provide detailed reports on fundraising outcomes and gather feedback from participants to inform future event improvements.
Collaboration: Work collaboratively with other departments (Marketing and Communications, Service Delivery, Volunteering and Finance, etc) to align community fundraising efforts.
 
Essential
 
Proven experience in a similar supporter care, donor relations or customer service, ideally within the non-profit or charity sector.
Excellent verbal and written communications skills, with the ability to engage with a wide range of supporters, stakeholders and volunteers.
Friendly, empathetic and personable, with the ability to build strong relationships and provide a positive experience for all supporters.
High attention to detail, particularly in supporter records, donation processing and communication.
Strong organisational and time-management skills, with the ability to manage multiple tasks and priorities efficiently.
Ability to resolve issues or concerns raised by supporters in a timely and professional manner, ensuring donor satisfaction.
A collaborative spirit with the ability to work effectively in a team environment, while also being self-motivated and able to manage tasks independently.
Proficiency in CRM systems and digital fundraising platforms, preferably Microsoft Dynamics.
Understanding of fundraising regulations, GDPR and best practices in fundraising.
Creative and proactive approach to problem-solving and idea generation.
Empathy with the farming community and an understanding of the challenges faced in rural life.
 
Benefits
 
Enrolment in Nest on commencement of employment and then the opportunity to join RABI’s group pension scheme with Standard Life, where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
Life assurance from day one.
Access to our Employee Assistance Programme.
 
RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities.
 
REF-223 986

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

The ESOL Tutor will deliver English language lessons to Afghan refugees, supporting them to develop the skills and confidence needed to integrate into their communities. This role directly contributes to the Refugee Council’s strategy of promoting inclusion, independence, and pathways into education, training, and employment.

This role will involve delivering ESOL classes in person and will require frequent travel across Yorkshire and Humberside.

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 16 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Individual giving is a fantastic, high performing team, generating over £20 million fundraised income per year. Your role will help to plan and develop fundraising strategy, budget management, as well as being responsible for delivering campaigns of significant scale and generating income both now and for the future.

If successful you will be responsible for reaching out to thousands of people across the UK to find new committed supporters, as well as growing long-term engagement with existing supporters through retention communications.

Key to this role is building relationships with internal and external stakeholders to help deliver engaging marketing campaigns at scale, across a wide range of channels and activities (including face-to-face, DRTV, direct mail, digital), driving vital income to support the charity’s research and care objectives.

About you 

You’ll have good experience of running direct marketing activity to generate income, working with suppliers and at scale to solicit funds from tens of thousands of supporters.

A well organised person with excellent communication skills, you’ll be managing relationships with key external agencies and in house stakeholders to deliver complex, multi-faceted campaigns while closely monitoring and managing significant expenditure budgets. You’ll have a real focus on monitoring key campaign metrics to optimise performance.

Working across email, online, telemarketing, direct mail, door to door and private site, you’ll understand supporter motivations, and how to increase supporter engagement, testing and evolving our campaigns to best fit what works for our supporters and ensuring that the Breast Cancer Now brand ethos is at the heart of all communications.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working 

This role will be based in our London office, however, in line with our hybrid working practice, full-time staff members may choose to work up to three days per week from home. 

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer now recruitment team

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date Monday 20 October 2025 9 am

Interview date week commencing 27 October 2025

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

 Please include details about the skills and attributes ideally required of the person you’re looking to appoint. Choose terminology and language that doesn’t discourage applicants from under the neurodiversity umbrella or from under-represented community group applying

CEO: Women’s Equality Network Wales

WEN Wales is seeking to recruit a new CEO to oversee the next exciting stage of our development as a membership charity, campaigning for and championing women’s rights and equality in Wales.

In the past five years we have more than doubled our income, developed an ambitious strategic plan and run impactful campaigns. Now we want to take the next step in our journey to deliver our vision of a Wales free from gender discrimination with a new CEO at the helm.

You will work closely with a small and dedicated team on a wide range of exciting and innovative projects, including:

• an award-winning mentoring programme, Equal Power Equal Voice
• the successful Diverse5050 campaign
• our Feminist Scorecard
• our State of the Nation Report
• our childcare campaign
• the 100 Welsh Women initiative

We’re looking for someone who:

• is driven, motivated, and deeply committed to building a Wales free from gender discrimination
• brings inclusive and inspiring leadership, with a proven ability to lead and empower teams
• has a strong grasp of how to develop thoughtful, evidence-based policy and advocate for it effectively
• is a skilled communicator and networker, able to engage confidently across diverse audiences
• excels at building and sustaining strategic partnerships with other organisations.

Interested? Please apply by sending your CV and a covering letter of no more than two sides of A4 outlining: 

• how your skills and experience align with the role
• the contribution you believe you can make to achieving our vision

Closing date: Friday 17 October, 6pm. Interviews w/c 27 October.

Job Description: CEO of WEN Wales

Location: Hybrid: home and Cardiff office

Working hours: Working hours: 37.5 hours per week  (currently 30 hours as part of our four-day week trial) Part-time and job share arrangements will be considered

Salary: £57,000

Reporting to: the board via the Chair

Main objectives of role: 

• Deliver WEN Wales’ vision and strategy
• Act as lead spokesperson for the organisation
• Ensure compliance with all relevant statutory and other relevant requirements
• Lead fundraising and ensure financial sustainability

Direct reports:

• Policy and Public Affairs Manager
• Communications and Engagement Manager
• Programmes Manager
• Finance Administrator
• Administrative Assistant

Hours: 37.5 hours per week

Location: Cardiff-based office, with flexibility to work in a hybrid model. We support a blend of remote and in-office working to suit individual and organisational needs.

The post-holder will need to be able to travel regularly to Cardiff and must also be prepared to travel to other parts of the UK or occasionally overseas as required. This post will require some evening and weekend work which can be taken as TOIL.

Contract: Permanent

Main duties

Strategic direction and governance

• Work with the Chair and the board to set the strategy and ensure that the Charity fulfils its strategic priorities
• Support the board and its sub-committee to maintain good governance and ensure our policies are up to date and fit for purpose
• Provide the board with all necessary management information, including the Finance Administrator’s quarterly management accounts, quarterly progress reports, and risk register updates, to support good quality decision-making.
• Attend board meetings and board committees as required.

Operational and people

• Provide strong and empathetic leadership to the staff team and to volunteers, nurturing their talent and helping them achieve their objectives
• Live WEN’s organisational values (be relentless, responsible and kind), visibly demonstrated by your actions and behaviours
• Ensure all our GDPR and data management obligations are met
• Demonstrate sound financial management, ensuring records are kept accurately and up to date
• Ensure WEN Wales meets all its statutory reporting requirements
• Work with the Treasurer and the board to develop and approve the budget.  Fundraising
• Implement a fundraising strategy which supports the wider organisational strategy in a sustainable way
• Ensure a strong pipeline of funding applications and lead on some funder relationships. Policy and communications
• Provide thought leadership through WEN Wales’ public-facing work
• Safeguard WEN Wales’ reputation for evidence-based campaigning and policy work
• Interpret the evidence and represent WEN’s policy positions confidently and accurately
• Be the lead spokesperson for WEN Wales, driving forward high impact campaigns and ensuring that we maintain a high profile across media outlets
• Actively engage WEN Wales’ members and supporters in our work
• Ensure the growth of our membership
• Build and maintain partnerships and alliances with others in the women’s sector and across other sectors
• Have oversight of the Engagement Strategy.

This job description is not exhaustive. The post-holder may be required to undertake additional tasks and responsibilities as directed.

Benefits

• Generous annual leave entitlement
• Contributory pension
• Flexible working
• Four day-week (trial until February 2026)

Are you a proactive and organised individual with a passion for creating memorable experiences? We’re looking for an Events Executive to lead the planning and delivery of a vibrant calendar of community events.

In this dynamic role, you will work closely with our Rabbinic Team, office staff, and dedicated volunteers to coordinate everything from large-scale celebrations like Chanukah and Purim to youth programmes and family socials. You’ll be at the heart of our community, ensuring every event runs smoothly, stays within budget, and leaves a lasting impact.

Key Responsibilities:

• Manage and maintain our events calendar
• Plan and oversee logistics for a wide range of events
• Supervise event set-up and execution
• Collaborate with internal teams and volunteers
• Design promotional materials and manage bookings
• Promote events across social media and community channels

What We’re Looking For:

• Strong organisational and communication skills
• Experience in event planning and coordination
• Ability to work collaboratively and manage multiple stakeholders
• Creativity and initiative in bringing ideas to life

This is a fantastic opportunity to make a real difference within a welcoming and active community. If you’re ready to take on a rewarding role where no two days are the same, we’d love to hear from you!

The United Synagogue is committed to safeguarding and promoting the safety and welfare of children and vulnerable adults. Successful applicants will be required to provide a self-disclosure once shortlisted and subject to an enhanced DBS check within the recruitment process.

Chief Executive (CEO) Future Youth Zone, Barking & Dagenham
Hands on, youth first leader with sharp business acumen
Salary: £65,000 - £70,000 (depending on experience)
Benefits: 33 days annual leave (including bank holidays), free gym access, and access to OnSide's award winning L&D, with bespoke training and mentoring
Contract: Permanent, full time (37.5 hours, or those necessary to fulfil the role)
Location: Future Youth Zone, Barking & Dagenham
Application deadline: 5pm Monday 20th October 2025

Are you a bold, inclusive leader ready to shape the future for young people in one of London's most dynamic boroughs?

About Future Youth Zone:
Future Youth Zone is a high energy, state of the art youth centre in Barking & Dagenham, open seven days a week and part of the national OnSide Youth Zones network. Since opening in 2019, they have supported thousands of young people with 20+ activities every session and trusted, consistent relationships with skilled youth workers.

The opportunity:
As Chief Executive, you will lead a values driven organisation with a revenue budget of over £1.5m, champion youth voice, and deepen impact across the borough. You'll work shoulder to shoulder with young people, staff, volunteers, partners and the Board to deliver outstanding experiences and outcomes.

What you'll bring:
* Hands on youth expertise: Visible presence in the Youth Zone and across the borough; deep understanding of youth development and safeguarding; experience of frontline delivery or leading services for children and young people; commitment to inclusion, with flexibility to work some evenings and weekends.
* Business acumen: Proven financial leadership and operational grip, including oversight of £1.5m+ budgets; track record of diversifying income across corporate, philanthropic and statutory sources; data informed decision making and the confidence to set priorities as appropriate.
* Relationship building: An outstanding connector who builds trust with young people, colleagues, Trustees, funders, the Local Authority, schools, employers and community partners, while leveraging the OnSide network.
* Clear communication: A compelling communicator who can inspire in the Youth Zone, articulate a powerful case for support, and represent Future credibly with media and stakeholders.
* Proactive & decisive: A doer who spots issues early, acts at pace, makes tough calls when needed, and creates the conditions for a high performance, learning culture.

What you'll be leading:
* A passionate, skilled team delivering exceptional, inclusive services for young people
* A robust, diversified funding model and strong reputation among funders and the community
* Strategic partnerships across Barking & Dagenham and the wider OnSide network

How to Apply
Send your CV/profile to Senior Appointments at Charity People to request the full candidate information pack in the first instance. For an informal conversation about the role or if you have further questions prior to applying, please contact Fabrice Yala at Charity People

We want you to have every opportunity to demonstrate your skills, ability, and potential; please contact us if you require any assistance or adjustment so we can help make the application process work for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Floating Support Worker to play a pivotal role in our Bromley Tenancy Sustainment FSS Service in London.

Sounds great, what will I be doing?

This role focuses on supporting a wide range of individuals within and beyond Bromley to develop independent living skills, maintain their wellbeing, and improve their quality of life. The post holder will carry out assessments based on organisational needs, risks, and aspirations to gain a clear understanding of each service user's situation. From this, they will create, implement, and regularly review personalised support plans, working collaboratively with service users and other professionals. Through key working sessions, the role aims to help individuals sustain independence, maintain their tenancy, and build confidence in managing daily life.

The position also involves encouraging service users to engage in activities that promote both physical and mental wellbeing, as well as supporting access to relevant health services, training, employment, and volunteering opportunities. Building positive relationships is essential to fostering independence and financial security. Additionally, the post holder will be expected to liaise professionally with external agencies to ensure coordinated support, while remaining flexible in undertaking additional duties that contribute to the organisation's aims.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The role requires demonstrable experience of working with service users facing tenancy challenges, homelessness, or the risk of becoming homeless. Strong awareness of health and safety, particularly around lone working, is essential, along with knowledge of issues such as mental health, drug, and alcohol misuse that commonly affect service users. Candidates should be able to inspire confidence, empower individuals to make informed choices in difficult circumstances, and promote independence while supporting recovery through a range of approaches.

In addition, applicants must be able to work independently with strong time management skills, while also building effective relationships with colleagues and partner professionals. Proficiency in IT and effective communication skills are vital, alongside a clear understanding of safeguarding and the ability to respond appropriately to concerns. The role demands a balance of professional competence, empathy, and resilience to effectively support service users in achieving stability and improved wellbeing.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Ivy Rock Partners are working with Parkinson's UK on their recruitment for a Finance Business Partner as part of a planned restructure to facilitate the charity's continued growth and expansion.

Parkinson's UK are pushing for better, right here, right now. Every one of us has a crucial role to play as both drivers and enablers of change.

Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.

The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter. They’re now looking for ambitious, driven, and purpose-led people to join their team of ‘relentless doers’.

About the role

As Finance Business Partner, you’ll work closely with budget holders, helping them understand and strategically manage their budgets. Your insight will help shape smarter decision-making and deliver lasting impact across the charity. Working in collaboration with wider team of finance business partners, you will help to create, shape and deliver high-quality financial analysis and insight to a range of stakeholders across the business.

What you’ll do:

• Provide high-level financial analysis, insight, and recommendations to senior leaders and department heads.
• Oversee strategic and financial performance through analysing variances, trends, modelling, and scenario planning
• Providing recommendations and challenges to ensure departments adhere to budgets and financial targets.
• Support the preparation and management of annual budgets, forecasts and annual accounts, ensuring that financial plans reflect the charity’s priorities and strategies.
• Deliver the FP&A training offer on budget management and financial literacy across the organisation.
• Identify opportunities for business process improvement efficiencies and more effective decision-making e.g. reporting enhancements

About You:

• CCAB qualified or equivalent
• Ability to act as finance business partner to a range of budget-holders
• Experience of advising on budgeting and forecasting processes

How to Apply

Ivy Rock Partners are exclusively partnering with Parkinson’s UK on this vacancy. Please apply using the apply function or get in touch with Holly Arrowsmith or Madeleine Kind at Ivy Rock Partners for further details.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

What if your expertise in legal, risk, or assurance could shape how we navigate complex challenges at scale? You could be embedding excellence and credibility that protects and empowers our mission to end the devastation of dementia.

About the opportunity

As Head of Legal, Risk and Assurance, you'll lead three critical disciplines that form the backbone of trust, safety, and risk-informed decision-making at Alzheimer's Society. This is a people-focused leadership role within our Finance & Assurance directorate, overseeing professional teams delivering legal, risk management, and assurance services. You'll bring these areas together as one team, joining the dots to create real impact through compassionate, strategic leadership.

We're in the midst of an ambitious transformation programme, and you'll play a central role in ensuring this change is embedded effectively. Working in close partnership with management and trustees, you'll be a senior, credible, and visible voice. Influencing decisions, elevating standards, and building a culture where risk awareness and legal clarity empower rather than constrain our work.

This role brings together three disciplines, each led by experienced subject matter experts who will report into you. We're not expecting you to be an expert in all three areas. However, you should have significant professional experience in at least one, with strong knowledge and curiosity about the others. Above all, this is a people-focused position. Your ability to lead, develop, and inspire your teams, and those around you, will be just as important as your technical expertise.

If you're a strategic leader who thrives on building relationships, driving continuous improvement, and creating lasting impact in a cause-driven environment, we'd love to hear from you.

About you:

You're an accomplished leader with proven experience in legal, risk, or assurance. You'll bring both technical credibility and a track record of effective stakeholder management and people leadership. You're passionate about developing others, building high-performing teams, and creating an environment where professionals can thrive. You understand that when risk, legal, and audit is done best, it's done in collaboration. Keeping the end goal in mind, and enabling the best possible decisions that protect what matters most.

You'll have:

- Professional qualification in at least one discipline (qualified lawyer, risk professional, and/or chartered internal auditor) with demonstrable knowledge across legal, risk, and assurance areas.
- Significant line management experience, with a track record of leading, coaching, and developing teams through periods of change and growth.
- Proven ability to work in partnership with senior stakeholders, including trustees and executive leadership, providing clear, valuable, and risk-based guidance.
- Experience overseeing professional services that are visible, valued, and proactively consulted across an organisation.
- Strong communication and influencing skills, able to challenge constructively while building strong relationships, and translate complex technical matters into clear guidance for diverse audiences.
- A collaborative mindset and evidenced ability to drive continuous improvement, bringing best practice from across sectors to elevate standards and maturity.

What you'll focus on:

- Leading the legal, risk, and assurance teams, creating a culture of high performance, continuous learning, and professional excellence.
- Working in close partnership with executive management and trustees. Providing strategic advice and reporting on legal matters, risk landscape, and assurance findings to inform critical decisions.
- Driving forward our transformation programme, ensuring governance frameworks support rather than hinder change, and that legal, risk, and assurance considerations are embedded from the outset.
- Elevating the profile and maturity of all three disciplines. Making them visible partners across directorates and ensuring they're proactively consulted on key initiatives rather than brought in as an afterthought.
- Overseeing the facilitation of robust risk management systems, leading comprehensive assurance programmes, and ensuring legal services are professional, credible, and responsive to organisational needs.
- Managing departmental budgets, resource allocation, and capacity planning to ensure your teams can deliver first-class services that enable the Society's strategic objectives.
- Building and maintaining impactful external networks, using horizon scanning and sector best practice to keep the Society ahead of emerging risks and regulatory changes.
- Deputising for the Associate Director Risk and Assurance as required, representing Finance & Assurance at senior forums.

Can you see yourself as a trusted partner who helps Alzheimer's Society navigate complexity with confidence? Are you ready to lead teams where legal, risk, and assurance considerations are increasingly incorporated into decision-making? Can you join the dots between these disciplines to ensure the joint outcomes protect and enhance our ability to transform lives affected by dementia?
 
To be successful in this position, you may have existing experience in the following roles; Head of Internal Audit, Head of Risk Management, Head of Internal Audit and Risk, Head of Legal and Risk or other similar roles. We also welcome applicants with transferable skills.

Important Dates

The deadline for applications is 23:59 on Sunday 2nd November 2025.
Interviews will begin week commencing Monday 10th November 2025 and will be a 3 stage interview process which will include a presentation task at 2nd Stage.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

This new role is an exciting opportunity to join the team at Think Active and work towards our vision for everyone in Coventry, Solihull and Warwickshire to benefit from movement and enjoy sport and physical activity in safe and thriving communities.

This new role of Strategic Partnership Lead: Physical Activity and Health (Warwickshire) has been created as a result of securing funding through Sport England Place Investment (Place Universal Offer) for Warwickshire. The role will lead the strategic direction of our place-based work across Warwickshire, with a predominant focus on Warwickshire North Place as identified by need.

The development of this role reflects the strategic relevance of physical activity in Warwickshire, particularly at a place-level. We envisage physical activity continuing to be used as part of the prevention agenda to tackle the health issues people experience in Warwickshire and to reduce local inequalities.

The role will be employed through Think Active; however, as Warwickshire North is a priority for this funding, the role will be hosted jointly by Think Active and George Elliot Hospital in Nuneaton on behalf of Warwickshire North Place partners.

We are aware that we are including sector-specific language within this job description and want to ensure that the information provided is clear and that jargon is kept to a minimum. We would encourage any interested candidates to ask for any clarification at informal conversation stage.

Base Location: The main headquarters of Think Active are at 1 Mill Street in Leamington Spa however we expect the post holder to also be based from George Elliot Hospital in Nuneaton. We have a blended approach of home-based working, office-based working and travelling to meetings as required. The post holder is expected to adopt a flexible approach to their work and to prioritise meeting partners and stakeholders where they are and when they operate. Think may require evening and weekend work. Occasionally there will be the requirement to travel regionally and nationally.

The main responsibilities of this role are:

Uphold the values, culture and customer charter of Think Active in your behaviour and your work.

A summary of the requirements of the role are as follows:

• Lead and project manage the implementation of the Place Universal Offer Investment across Warwickshire, with a focus on Warwickshire North Place, in accordance with the Conditions of Award.

• Lead the development and implementation of the Place Universal Monitoring and Evaluation Framework for Warwickshire.

• Manage the Place Universal Offer Budget.

• Lead on the design, coordination, and delivery of place-based projects aligned with strategic and local goals within Warwickshire North.

• Manage resources, timelines, and evaluation activity, ensuring effective use of investment and high-quality outcomes.

• Build and maintain strong relationships with stakeholders across sectors, acting as a trusted partner and connector. Partnerships should cover the NHS, both local Trusts but also General Practice and allied staff, the Community and Voluntary Sector and a variety of local government contacts. Be adept at dealing with barriers to partnership working, if and when they arise.

• Support organisations and communities to co-design and implement sustainable solutions that embed physical activity. This will include mentoring others to build local capacity. For example, offering increased opportunities for volunteers, supported through schemes which build their skills and capacity.

• Influence and align partners to adopt whole-system thinking and deliver inclusive, community-centred approaches. A Physical Activity in All Policies approach – ensuring that a conversation about physical activity will always feature.

• Contribute to capturing learning and sharing insight across the partnership and with stakeholders, including Sport England.

• Undertake any other appropriate duties as directed by the line manager and or Chief Executive.

Context and Background

The NSPCC’s mission is to end cruelty to children. Today, the NSPCC lobbies government on child welfare issues, leads national campaigns and offers front line services support for thousands of vulnerable children. We do this directly and through schools, local safeguarding children’s boards and others, offering support, advice and training. Since 2006, we have run Childline, the telephone helpline and counselling service. With a core staff and thousands of volunteers, the NSPCC remains a central organisation in the fabric of British society, with the welfare, protection and prosperity of children at the centre of everything we do.

Over the next ten years the NSPCC is focusing on three impact goals we believe will make the biggest difference to children’s lives:

1. Everyone plays their part to prevent child abuse

2. Every child is safe online

3. Children feel safe, listened to and understood

Our strategy has teamwork at its heart. Everyone has a role to play, and we want many more people to play a part in protecting children.

The Data and Analytics Hub have developed a new ambitious data and analytics strategy to transform the NSPCC into a leading data-driven organisation at the forefront of preventing child abuse and neglect through the collective insights of our data. The Supporter Data Operations team is a team of 15 sitting within the Data and Analytics Hub that process all the fundraising data coming into the society from numerous and diverse sources and maintains and trains staff on our supporter data systems..

Our Supporter Centricity programme aims to transform our relationship with our supporters and as part of this programme we are bringing together all of our key data systems and processes. This role will bring extra capacity to the busy Database Training, Support, and Governance team. Straddling BAU and project work, the postholder will maintain a high standard of support for users of our existing systems as well as supporting the delivery of our ambitious transformation programme.

Job purpose

The key aspects of the role are:

· User support – Provide a high level of support for all Raiser’s Edge users

· Translate business needs into technical deliverables – Work with stakeholders to understand their needs and deliver supporting work to contribute to technical solutions that meet business needs.

· Process Development & Documentation – Ensure that new business database processes are documented and end-to-end impacts are understood. Support on the production of training resources

· Migration support – Complete data cleansing, analysis, and manipulation as required

Key relationships - Internal

· Reports to the Database Training and Support Manager

· Works closely with the Supporter Data Operations, Income Generation and Supporter Centricity teams

· Builds and maintains working relationships with other teams across the Society as necessary

Key relationships - External

· Works with our implementation partner on implementation of Salesforce

Main duties and responsibilities

· Act as a first line of support for Raiser’s Edge users with BAU queries on a day-to-day basis. Provide clear communication and support, adjusting communication style based on the needs of the user

· Proactively take steps to improve business support and information systems that affect fundraising activities and staff through understanding how information and business processes are used, evaluating their effectiveness and efficiency on an on-going basis and making recommendations for and implementing improvements.

· Support the transformation and migration of all sources of supporter data and systems that will form part of the new platform solution, working with our subject matter experts and suppliers.

· Carry out testing of deployed solutions in the new Salesforce environment as part of User Acceptance Testing

· Develop effective internal relationships. Understand business challenges and opportunities, translating business needs into technical articulations

· Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations and codes of practice.

· Work flexibly between BAU and project work, shifting focus according to the needs of the organisation

Responsibilities for all Staff within the Technology & Data Directorate

· A commitment to safeguard and promote the welfare of children, young people and adults at risk.

· Actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC’s Technology & Data activities

· Maintain an awareness of own and others’ health and safety and comply with the NSPCC’s Health and Safety policy and procedures

· Take personal responsibility for keeping up to date with NSPCC’s work to end cruelty to children, including securing updates on project and service developments and general NSPCC news

· Keep up to date with emerging technologies and evaluate whether they could be deployed to the benefit of the Society

Person specification

1. Excellent communication skills, able to understand interpret and present complex information in a clear way for a wide range of audiences. Skilled at translating technical information for a non-technical audience

2. Successful experience of providing high levels of user support in a busy environment for Raisers Edge

3. Excellent interpersonal skills with the proven ability to work well within a cross functional team. Has a proven track record of leading, working with and through other teams and departments to achieve results

4. Excellent decision making skills; objective, data-driven, user-focussed and balanced to best meet many competing demands

5. Ability to identify and devise creative solutions and opportunities and to research and evaluate their viability in order to achieve desired outcomes

6. An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.

7. Knowledge of Salesforce in a non-profit environment is desirable

Safer Recruitment

As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.

Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.

The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.

Our principles:

· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.

· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.

· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.

· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.

· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.

· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.

As Supporter Engagement Coordinator, you will play a vital role in connecting with individuals and churches who faithfully give and pray for God’s transforming mission in tough places.

In this role, you’ll make a real impact by nurturing meaningful relationships, ensuring our supporters feel genuinely valued and cared for, and helping them experience the joy of seeing the difference their generosity makes.

If you are people-focused, confident on the phone, and skilled in administration, this could be the perfect opportunity to use your gifts in a role that combines care, communication, and purpose.

Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.

Hours: Part-time (15 - 22.5 hours/week), permanent.

Location: Home-based with requirement to attend regular team meetings in Oxford.

Salary: £27,000-£30,000 per annum FTE, depending on experience.

To apply, please follow the directions on our website.

• Closing date for applications: Thursday 30 October 2025 5pm.
• After reviewing applications, we'll invite shortlisted candidates to complete two short psychometric assessments. These help us better understand how you work and think. Candidates who are a strong match will then be invited to interview.
• Interviews will take place Friday 14 November, in Oxford.

This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).

Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.

Housing Officer (Homeownership)

A place to create moments that matter

Location: Peterborough, Hybrid with travel around the region as required to meet business needs.
Salary: £39,178 per annum including car allowance.
Contract Type: Permanent
Hours: 35 hours per week, Monday – Friday 9am-5pm with evening and weekend work as required. 

Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important.

It’s this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change.

For a career that means more and makes a meaningful impact on society, this is the place to be.

About the role

As a Housing Officer (Homeownership), you’ll be the go-to expert for our homeowner customers - handling a wide range of complex queries around leases, transfers, property management, and service charges. You’ll play a vital role in ensuring our customers feel supported, informed, and confident in their homes.

This isn’t a desk-bound job. You’ll be out and about visiting schemes, carrying out inspections, and maintaining a visible presence in our communities. You’ll work closely with colleagues across Housing Services and other teams to manage mixed-tenure sites and deliver a seamless customer experience.

You’ll be managing a diverse portfolio of homeownership tenures - shared owners, leaseholders, and freeholders, making sure everything aligns with legal agreements and service expectations. It’s a busy, fast-paced role that requires strong organisational skills, a proactive mindset, and a genuine curiosity to get to the heart of issues.

You’ll need to:

• Translate legal jargon into clear, customer-friendly language
• Think creatively to solve problems and improve service
• Prioritise effectively and manage competing demands
• Build strong relationships across teams and with customers

This is a brilliant opportunity to make a real impact. You’ll work with a wide range of people, tackle interesting challenges, and see the direct results of your work through customer feedback. It’s a role that keeps you on your toes and one where no two days are the same.

Salary

The spot salary for the Housing Officer (Homeownership) post is £39,178 per annum including car allowance for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary.

About you

• Experience in leasehold management within a housing association or managing agent.
• Strong understanding of leases, transfers, and relevant regulations, with a commitment to continuous professional development.
• Ability to work independently as part of a small team and collaboratively across the wider organisation.
• Strong organisational skills, with the ability to manage a high volume of queries and maintain a professional, customer-focused approach.
• Excellent communication skills, capable of engaging with multiple stakeholders at various levels.
• Proficiency in Microsoft Office (Word, Outlook, Excel).

Interviews

We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.

Stage 1: A Place to Connect
A call with the hiring manager followed by a role related assessment. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring.
Planned date: 8th October via Teams.

Stage 2: A Place to Show Your Strengths
A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Customer Service Questionnaire in advance.
Planned date: 15th October at our Peterborough office.

We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.

A place to build a future

We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day to celebrate your birthday and the option to purchase more – access to an online GP, gym discounts, and a dedicated day to volunteer for a cause that matters to you.

And because we believe in supporting you now and in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.

Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.

Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.

If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

You may also have experience in the following: Housing Officer, Leasehold Officer, Homeownership Officer, Housing Association Officer, Property Management Officer, Tenancy & Leasehold Services, Social housing, Housing association, Affordable housing, Leasehold management, Freehold / leasehold properties, Housing services

REF-224 195

We're looking for an organised, confident and resilient Senior Information Governance Officer to join our Performance Team located at our Head Office in Islington.

£42,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The role will be 7 hours per day, Monday to Friday.

Applicants should attach a cover letter to their CV that demonstrates how their skills and experience will meet our requirements and add value to the team. Please note: those who use AI to generate their covering letter will be rejected.

Interviews will be held between 8th and 10th October 2025.

We offer hybrid working with a minimum of two days per week based in the office.

What you'll do:
- Maintain and update the Look Ahead's Information Asset Register, RoPA and other key governance documentation.
- Support the Information Governance Manager in delivering the annual work programme and reporting to the Information Governance Group.
- Conduct audits and risk assessments of data processing activities and ensure appropriate controls are in place.
- Lead on the implementation and monitoring of information governance policies and procedures across the organisation.
- Monitor compliance with Look Ahead's IG policies and relevant legislation, escalating issues where necessary.

The postholder will
- Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
- Perform other reasonable duties commensurate with the role.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Have effective communication skills and a positive approach
- Enjoy working as part of a small team but able to work on their own initiative
- Be willing to learn and keen to improve and embed robust IG processes throughout Look Ahead
- Be prepared to travel to different services to provide support and monitor compliance

What you'll bring:
Essential:
Skills
- Close attention to detail
- High level of accuracy in their literacy and numeracy
- Effective communication skills
- Good IT skills
- Ability to manage competing demands, prioritise and meet deadlines
- Ability to work on own initiative and exercise own judgment with discretion
Experience
- Previous information governance experience
- Handling data subject requests and applying exemptions when appropriate
- Managing personal data breaches
- Supporting managers to complete DPIAs or legitimate interests' assessments
- Experience of dealing with complex and confidential issues
- Developing and delivering information governance training
- Maintaining accurate records and logs

Desirable:
Skills
- Data Protection Practitioner qualification
- Evidence of continuous professional development
- Intermediate skills in MS Office applications e.g. Word, Excel, and PowerPoint

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description