Volunteer manager jobs
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Complex Needs Service in Blackfen.
Sounds great, what will I be doing?
Deputising for the Service Manager for the strategic direction and effective functioning of the service. Ensuring clinicians, recovery workers, peer support workers and volunteers listen and support people to deescalate their immediate situation and empowering them to develop self management techniques
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You bring extensive experience in managing services that support individuals with mental health conditions and complex needs, ensuring the consistent delivery of high-quality, person-centred care. Your leadership background includes recruitment, induction, supervision, performance appraisal, and staff development, as well as managing disciplinary and grievance procedures with fairness and professionalism. You are skilled in performance monitoring, ensuring services meet and exceed quality standards while maintaining compliance with organisational and statutory requirements.
With strong financial management skills, you have effectively managed complex budgets, ensuring accountability, value for money, and sustainability. Your deep understanding of mental health crisis management enables you to design and deliver responsive, recovery-focused services, often working collaboratively with peer support workers and multidisciplinary teams to achieve positive outcomes.
You possess excellent knowledge of Community Care, Mental Health, Health and Safety, and welfare benefits legislation, including welfare reform, and have a proven ability to work in partnership with statutory mental health services. You are adept at assessing, formulating, implementing, and reviewing support and risk management plans, ensuring they remain tailored to service user needs and aspirations.
A confident communicator, you can represent and promote your organisation at external events, delivering engaging presentations and contributing to marketing and stakeholder engagement activities. Technically proficient, you are confident using Microsoft Office and case management systems to produce and audit accurate records, reports, and data.
Your excellent written and verbal communication skills, combined with a solid understanding of safeguarding principles, ensure that you consistently deliver safe, accountable, and effective services that empower individuals while protecting their wellbeing and rights.
When will I be working?
You will be working Monday to Friday 39 hours per week,
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employer Engagement Manager
Reports to: Head of Programmes
Line reports: None
Location: Flexible, hybrid, with some travel required to our offices (London, Manchester or Birmingham)
Salary: £38,000-£41,000 (£39,000-£42,000 in London)
Hours: Full-time, 37.5 hours per week, with occasional evening or weekend work (TOIL provided). Open to flexible working.
Contract: FTC 12-months, with intention to convert to permanent position subject to funding and organisational requirements.
Overall purpose
The Employer Engagement Manager (EEM) will play a critical role in ensuring refugees supported by Breaking Barriers access meaningful, opportunities that align with client needs and labour market demand. The postholder will lead employer outreach and partnership building in priority sectors and embed consistent systems and processes that make employer engagement coordinated and impactful across the organisation. The EEM will support pathways, work placements, recruitment pipelines and workshops by ensuring employer input is actively embedded where relevant.
This is a strategic, hands-on role, the successful candidate will map and cultivate employer relationships, secure employer input into sector pathways, workshops and recruitment initiatives, translate labour market intelligence into programme improvements, and design the operational processes that enable Programmes and Corporate Partnerships to work together effectively. You will operate in a matrix environment, collaborating closely with the Programmes, Corporate Partnerships and Client Services teams but will not hold direct line-management of delivery staff.
The role is set up to be ambitious but achievable within 12 months. The priority is to build tested, repeatable employer engagement practice (relationships, processes, insight-sharing and measurable impact) that can form the foundations of a permanent employer engagement function if/when funding allows.
To view the full job description and person specification, as well as details on our accessible recuitment process, please view the attached recruitment pack.
Other considerations
- This is a fixed-term contract for 12 months. Toward the end of the term, a review will be conducted to assess the impact and scope of the role, with the intention to adapt into a permanent position subject to funding and organisational need.
- This role may require occasional travel for employer meetings, events, and networking opportunities.
- Some evening or weekend work may be required to attend employer engagement activities (TOIL provided).
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As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
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We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Closing date for applications is 11:30pm on Tuesday 28 October. Please note that interviews will be held on a rolling basis and we reserve the right to close the advert early if a suitable shortlist is found.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to emply more people from a refugee background. With this in mind, we particularly welcome applicants with experience with of seeking asylum and / or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experince of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please reasch out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:
• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Contracts Manager to play a pivotal role in our Corporate Services in London.
Sounds great, what will I be doing?
The role involves assisting the Contracts and Procurement Manager in the letting and management of corporate contracts, representing Hestia at external meetings and in matters related to approved suppliers as directed. It ensures compliance with all current legislation concerning contracts and procured services, and includes drafting comprehensive procurement specifications in collaboration with operational staff, consultants, contractors, and other agents. The role is responsible for internal monitoring and auditing of approved suppliers and compliance obligations, identifying recurring issues or performance concerns, providing solutions, and escalating matters to senior management as needed, as well as compiling supplier performance information for reporting. It includes responding formally to contract queries from managers, advising on areas of overspend or incorrect use of resources, and developing Hestia's procurement system through policy updates, risk reviews, and audits. The position also involves liaising with new and established approved contractors to ensure the provision of competent, safe, and cost-effective goods and services, while maintaining up-to-date knowledge of relevant legislation and best practice.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate for this role is educated to degree level or equivalent and has at least three years' experience in contracts management within a multi-site environment. They will have experience drafting policy documents, providing advice and reports to Board-level, conducting performance audits of complex contracts, managing high-value projects, and developing detailed service specifications, KPIs, SLAs, and evaluation matrices. The candidate should possess a high level of knowledge and understanding of procurement legislation and practice, with proven experience managing complex contracts. They must be able to work independently or collaboratively, overcome challenges, meet tight deadlines, liaise effectively with external professionals, analyze and interpret complex information, and produce clear verbal and written reports to inform procurement standards. Self-motivated and time-efficient, the candidate should be able to develop policy, promote a culture of quality, and use procurement strategically as a business tool, while also understanding safeguarding issues and addressing them appropriately.
When will I be working?
You will be working Monday to Friday between 9am and 5.18pm
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
Community Fundraising Manager
- Hours: Full time – 37.5 hours per week
- Location: 14A Magdalen Road, Oxford, OX4 1RW and Hybrid
- Salary: £28,906 - £35,844 per annum
- Closing date: 5th November 2025 at 12 noon
- Interview date: 12th November 2025
Are you a passionate relationship-builder with a flair for community engagement and a drive to make a difference?
We’re looking for a new passionate and enthusiastic Community Fundraising Manager to join the team from Monday 2 March 2026, following the retirement of a long-standing member of the team. The Community Fundraising Manager plays a key role within the Community, Events and Corporate Team, which is part of the wider Fundraising function in the Income Generation Directorate.
As Community Fundraising Manager you’ll be central to driving income through community engagement, supporting local fundraising initiatives, and building strong relationships with supporters
The organisation is entering an exciting chapter, having recently appointed a new Chief Executive and launched a bold five-year Strategy, supported by an ambitious three-year Strategic Fundraising Plan. This strategic plan places community fundraising at the heart of our ambition to grow sustainable income and deepen our impact, with a key focus on new business development
You’ll have:
- proven experience in community fundraising
- excellent interpersonal and communication skills
- an enthusiastic and creative approach
- confidence to work across multiple projects, adapting to varied situations
- a strong team ethic and commitment to Helen & Douglas House’s mission.
Ready to bring your skills to a role that matters?
Applications will be reviewed and invited to interview as received. We reserve the right to close the advert at any time, therefore we encourage applicants to apply as soon as possible.
Hospice charity based in Oxford, providing palliative, respite, end-of-life and bereavement care to life-limited children and their families.

The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate, and resilient Deputy Manager to join our Young People Service in Ealing.
£34,500.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Healthcare Cashplan through our partner Healthshield
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Deputy Service Manager supports the Service Manager in effectively managing all operational matters within their designated services, including line management of frontline staff.
The Deputy Service Manager shares responsibility for ensuring that a holistic and cohesive approach to customer support is embedded across accommodation services. Look Ahead operates trauma-informed and psychologically informed approaches, ensuring customers benefit from strengths-based support practices. The role requires an individual who embodies psychologically informed practice through their leadership style.
Together, these services support up to 12 young people at any one time, offering a welcoming, supportive environment on a spot-purchase basis.
The role of Deputy Manager will involve five 8-hour shifts, Monday to Friday.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Support the Service Manager in driving operational activities within your service area, ensuring clear, relevant, and challenging objectives and ongoing performance tracking.
Successfully lead and motivate your team, championing and maintaining a positive local culture within the service.
Build supportive, trusting relationships with young people and create a welcoming and positive atmosphere.
Prioritise the prompt filling of voids and the reduction of arrears and bad debts.
Continuously work to improve staff competence, ensuring proactive ownership of staffing matters, swift resolution of conflicts, and effective management of issues.
Facilitate transparent and effective communication flows between management and frontline teams.
Lead on casework management, ensuring that risk assessments and support plans are regularly updated and dynamic.
About you:
Enjoys social interaction and engaging with others; actively participates in local activities to promote customer involvement and inclusion.
Able to lead and motivate staff transparently and consistently.
Exhibits warmth, friendliness, and an open approach.
Prefers working collaboratively within a team.
Calm and resilient under pressure; does not allow emotions to negatively impact judgement.
Practical, logical, and naturally well-organised.
Thrives in environments characterised by change, diversity, and dynamic challenges.
What you'll bring:
Essential:
Educated to degree level or equivalent.
Relevant qualification in business or management (e.g., CMI/NVQ Level 4 or equivalent).
Specialist knowledge related to supporting young people with mental health diagnoses.
Experience working within complex mental health environments.
Demonstrable knowledge and experience of trauma-informed practice.
Desirable:
Experience managing accommodation-based services and resources, with proven ability to deliver within budget and meet performance targets.
Experience supervising and leading staff teams providing support to young people in or leaving care.
For our full job description please visit our website
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Sebby’s Corner
Sebby’s Corner is a Barnet-based charity supporting vulnerable families and children living in poverty across London and the South East. We support thousands of families every year with clothing, nappies, formula, school uniforms, birthday gifts and more. In 2024–25, we supported almost 4,000 children and over 2,300 parents, distributing £482,993 worth of essentials.
Sebby’s Corner serves families in crisis, many of whom are experiencing homelessness, fleeing domestic abuse, seeking asylum, or living in poverty. Referrals are made by frontline professionals including social workers, midwives, health visitors, and family support workers so we can ensure we are reaching the most vulnerable.
We believe by meeting immediate material needs, we can help stabilise families, reduce stress, and improve the wellbeing of both parents and children. We believe it is impossible to break free from debt, apply for work, or rebuild your life when you don’t know where your baby’s next nappy is coming from and that’s where our support begins.
About the Role
We are looking for a confident and strategic fundraiser with proven experience in major donor and corporate fundraising. You will lead our income generation, helping us to raise over £400,000 every year, with a focus on building high-value, long-term partnerships with individuals and companies. You will also oversee community fundraising, events and supporter engagement, ensuring every donor feels valued and connected to our mission.
This is a fantastic opportunity for someone who loves cultivating relationships, is commercially minded, and can bring fresh ideas to grow sustainable income for Sebby’s Corner.
Key Responsibilities
MAJOR DONORS
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Take the lead in cultivating, stewarding, and retaining high-value individual donors, ensuring they feel personally connected to Sebby’s Corner and the impact of their support.
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Grow and manage our Patronage Programme, developing tailored stewardship plans and recognition opportunities for different giving levels.
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Work closely with the CEO and trustees to leverage their networks and open doors to new prospects, building a strong pipeline of high-value supporters.
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Host and attend events, briefings, and meetings with donors to deepen relationships and encourage long-term commitment.
CORPORATE PARTNERSHIPS
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Develop and deliver a proactive strategy to secure Charity of the Year partnerships, sponsorships, corporate volunteering, in-kind donations, and payroll giving schemes.
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Build and nurture long-term relationships with local and national businesses, ensuring they are engaged with Sebby’s Corner’s mission and receive excellent stewardship.
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Create engaging fundraising opportunities for companies, such as hub-based volunteering, team packathons, and staff fundraising challenges.
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Work with the Head of Operations and service teams to align corporate partnerships with organisational needs, ensuring mutual benefit and maximum impact.
INDIVIDUAL GIVING & CAMPAIGNS
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Work alongside the CEO to lead Sebby’s Corner’s annual Charity Extra appeal, including developing campaign messaging, recruiting and motivating Champions, and ensuring the appeal delivers maximum income and visibility.
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Lead on Sebby’s Corner’s own fundraising events, working with staff, volunteers, and suppliers to deliver high-quality and financially successful events.
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Lead the growth of regular giving and one-off donations, ensuring donors receive timely, personalised stewardship.
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Design and deliver seasonal appeals (e.g. School Uniform, Christmas, Father’s Day), setting clear targets and analysing results to inform future campaigns.
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Oversee the development of compelling supporter communications, including newsletters, impact stories, and social media content, to inspire donors and demonstrate transparency.
LEADERSHIP & STRATEGY
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Develop and implement a clear fundraising strategy to diversify income streams and grow sustainable, high-value support.
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Line-manage the Volunteer & Community Lead, providing guidance and support across their portfolio, which includes coordinating hub volunteers, managing challenge events (e.g. London Marathon), and supporting community groups and fundraisers.
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Contribute actively to the leadership of Sebby’s Corner, working collaboratively with the CEO and Head of Operations to shape strategy and ensure fundraising is integrated across the organisation.
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Use Salesforce to manage supporter data, monitor campaign performance, and produce accurate, timely reports for the CEO and trustees.
Person Specification
Essential
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Proven success in securing and stewarding high-value income (e.g. major donors, corporates, or significant partnerships)
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Experience planning and delivering successful fundraising campaigns and/or events with clear outcomes
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Strong relationship-building and influencing skills, confident engaging with high-net-worth individuals, trustees, and senior business leaders
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Experience line-managing staff, interns, or volunteers
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Excellent written and verbal communication skills, able to craft compelling cases for support and inspiring donor communications
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Highly organised and adaptable, able to juggle multiple priorities in a fast-paced, growing charity
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Quick learner with the confidence to pick up new systems, processes, and ways of working
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Willingness to occasionally work evenings/weekends as required
Desirable
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Experience contributing to or developing fundraising strategy
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Understanding of community fundraising and volunteer engagement
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Familiarity with Salesforce or another fundraising CRM
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Clean driver’s licence
What We Offer
Salary & Pension
The salary range for this role is £42,000 - £48,000 FTE per annum (gross), dependent on experience and pro-rated if you work part-time. If eligible to join the pension scheme, we will match your contributions by 5%.
Annual Leave
You will be entitled to 25 days of annual leave plus bank holidays (pro-rated for part-time roles). We usually close between Christmas and New Year without this time coming off your annual leave allowance.
Sebby's Corner believe no child should go without the essentials they need to thrive. We support vulnerable families across London and the South East.




The client requests no contact from agencies or media sales.
This is an exciting opportunity for someone passionate about creative health, co-production, and working alongside communities to deliver innovative approaches to mental wellbeing. You will manage delivery across multiple partners, lead co-production with young people and parents, and oversee evaluation and impact reporting.
We welcome applicants from diverse backgrounds and especially encourage applications from those who reflect the lived experiences of the South London communities we serve.
The client requests no contact from agencies or media sales.
Shop Manager
Ref – REQ0004505
Fixed term for 11 months, full time, 35 hours a week
Starting full-time salary £23,581.58 a year (£12.96 per hour).
St Albans AL1 3HL
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Scope's St Albans shop - 49 The Maltings, St Albans AL1 3HL
As Temporary Shop Manager of Scope's St Albans shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.
For more information about the role’s responsibilities, and the skills and experience required please visit our website.
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.
To be successful in this role, you will :
· Be commercial
· Have a can-do attitude and always put the customer’s needs first.
· You’ll be a dedicated team player with a strong work ethic
· Have excellent accuracy and attention to detail.
· Be proficient in the use of Microsoft Office.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on Sunday 19 October 2025.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Details
Application deadline: October 19th, 11:59 pm London UK time. Applications will be processed on a rolling basis, so early applications are encouraged.
Expected Hours: Full-time (35 hours per week)
Location: London (strongly preferred, visa sponsorship and moving costs support available); otherwise remote
Compensation: Based on needs and location, the typical range in line with our salaries across the organisation is £40,000-50,000 gross per annum.
Start date: January 2026 preferred
About Ambitious Impact (AIM)
Ambitious Impact (AIM), formerly Charity Entrepreneurship, launches organizations that cost-effectively improve human and animal lives at scale. To do so, we find talented potential entrepreneurs and provide them with world-class training, research, mentorship, and funding to start new organizations.
AIM’s work is grounded in the conviction that the world’s most significant problems can be solved by talented, dedicated entrepreneurs using evidence, innovation, and a laser focus on cost-effective impact.
Since 2018, we have incubated over 50 charities, providing talented founders with evidence-based intervention ideas, ongoing mentorship, and seed funding. Together, they are estimated to improve the lives of more than 75 million people and 1 billion animals worldwide and have been backed by organizations like GiveWell, Mulago, the Gates Foundation, and Animal Charity Evaluators.
Our flagship Charity Entrepreneurship Incubation Program currently launches ~10 nonprofits per year. In 2026, we want to double this, launching more than 20 charities improving lives at scale. Our bottleneck to launching more impactful charities isn't funding – it's finding the right people and ideas. Will you join us to help find the ideas that our next founders will turn into world-changing organizations?
If you’re curious what it’s like to work at AIM, we have just created a video where our team sits down to share their favorite aspects of the organisation, who might find it less of a good fit, and what kinds of people thrive with us.
About the Role
As a Recruitment Manager, you’ll drive our process for finding and selecting the founders of the new organizations we launch. This is a highly impactful role, for two key reasons:
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The number of organizations we launch is currently limited by the number of exceptional founders we can find. Your ability to find and select an additional outstanding founder will likely result in an additional incredible organisation launching. For every Lucia Coulter & Jack Rafferty we find, we can launch another organisation like LEEP, preventing more than 44 million children suffering lead poisoning.
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The biggest predictor of charity success we have is the strength of the co-founding team. If you can refine our recruitment process to reliably attract and select higher-potential founders, the organizations we launch will help more humans and animals at scale.
Our Recruitment team operates across two distinct, though overlapping, areas of work:
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Outreach - attracting high-potential entrepreneurs to apply
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Vetting - selecting the very best founders out of the applicant pool
We operate as a tight-knit team of four who work flexibly across the two domains. We anticipate a new hire doing both Outreach and Vetting work, with some possibility to specialise more in one direction or the other based on experience and preference.
At AIM, we prize the ability of staff to work with speed, autonomy, and flexibility. We don’t expect you to have prior experience in recruitment. We do expect you to be a fast learner and excited about taking on whatever work is most essential on a given day.
More concretely, you’ll split your time between the following:
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Outreach: Designing and executing campaigns to reach promising applicants; writing newsletters, social media posts, and outreach copy; attending conferences and events; and working closely with our communications team to build partnerships and grow our applicant pipeline.
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Vetting: Running multi-stage application processes, reviewing written applications and test tasks, conducting interviews, and refining our selection methods.
The role could be more junior or more senior, depending on the successful candidate: A more experienced hire will take more of a lead on designing the strategy they will execute, while a more junior hire will focus more on contributing to and learning strategic planning for the tasks they will execute at first.
Specific Responsibilities
(The exact % split may change based on updates to AIM’s strategy and the number of programs we are running.)
Executing Marketing & Communications Activities [40%]
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Designing and implementing multi-channel marketing campaigns across digital, traditional, and in-person channels (such as our website, newsletter, LinkedIn, job boards, and conferences)
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Identifying and persuading top talent to apply for our programs through one-to-one engagement, such as through LinkedIn, email, and online calls
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Soliciting and collating referrals for potential top applicants to our programs, especially from members of our community and affiliated organisations
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Writing blog posts, newsletters, articles, and other copy in a clear, accurate, and convincing tone
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Attending conferences and other professional events to represent AIM, conducting talks, workshops, and 1-on-1 meetings
Executing our Candidate Selection Process [40%]
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Evaluating hundreds of application forms and test tasks to figure out which are the most promising, using a wide range of formal and informal indicators, heuristics, and other information
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Conducting and grading candidate interviews to help identify and select the most promising candidates to join our programs
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Project management for each application round to ensure each candidate receives accurate and timely information on decisions, next steps, and other details of the application process
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Automating aspects of the process to increase scalability and reduce staff time
Evaluation and Systems Improvement [20%]
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Collating and refining data on the cost-effectiveness of different communication methods for finding high-quality applicants to our programs
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Analyzing historical data to pull out findings to improve our selection rubrics for future rounds
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Testing potential new communication avenues, such as digital advertising or pitching articles to major publications
About You
We are looking for someone who is adaptable, fast-moving, and singularly committed to using their career to improve the world to the greatest reasonable extent they can. You will bring strong strategic thinking to the challenge of how and where we can find the very best potential founders, and how to select them from our applicant pool.
We do not expect prior experience in recruitment or communications/marketing. What matters is the ability to learn quickly, work flexibly, and stay focused on impact.
What makes you a good fit:
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Excited by evaluating people’s skills, motivations, and potential
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Great at clear, transparent, and engaging communication - whether in-person or in writing
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Comfortable holding and weighing many different kinds of evidence when making judgments
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Interested in the drivers of high-level performance and how to spot these, such as through a background interest in psychology, sports, or business
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Able to work both independently and collaboratively in a small, fast-paced team
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Passionate about AIM’s mission
Potential bonus skills or experience:
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Hiring or recruitment experience
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Familiarity with complex project management
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Marketing or communications experience (especially in nonprofits or startups)
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Data analysis or spreadsheet fluency
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Familiarity with AIM, our incubated charities, and/or the effective altruism movement
What We Offer
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A role with huge, tangible impact: the people you select will go on to found and staff high-impact organizations
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Intellectual challenge and steep learning curve across recruitment, psychology, and outreach
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Flat hierarchy, low bureaucracy, and a supportive, impact-focused team of ~20
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30 days of paid leave plus flexible working arrangements
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, and a workplace pension
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An annual cost-covered retreat to bring our whole team together to celebrate our achievements
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Dedicated time and budget for personal development
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UK visa sponsorship and relocation support if needed
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A workspace in our vibrant London office hub for impact-focused organizations and AIM alumni, with flexibility to work remotely
Possible Progression to Director of Recruitment
While this role is advertised at the Recruitment Manager level, AIM’s current Director of Recruitment will be leaving their role in the next 6 months. For an exceptional candidate, we would be open to discussing an accelerated pathway into a Director of Recruitment position.
In this case, we would be particularly interested in candidates who bring:
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Demonstrated experience in complex project management and running multi-stage processes
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A track record of team leadership and people management
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The ability to provide strategic insight and shape the future of AIM’s recruitment, including the direction of our flagship Charity Entrepreneurship Incubation Program
If you are excited about stepping into a more senior leadership role, you will be able to flag your interest in this in the application form.
Application Process
Our application process is designed to be efficient and informative. Our application is designed to identify and evaluate skills that are actually predictive of an applicant’s performance on the job (such as test tasks) rather than conventional but less predictive assignments (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of advancing, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
For this staff role, we will ask candidates to complete the following stages:
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Written application (30–60 minutes)
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Short test task & record interview (2 hours total)
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Job simulation task (3 hours)
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Final interview (~75 minutes)
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Reference check
Applications close on October 19th. We assess applications on a rolling basis and encourage early applications.
Diversity and Inclusion
We are committed to building a diverse and inclusive team. We particularly encourage applications from women, people of color, and neurodivergent applicants. If you need any adjustments during the application process, please email us.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Birmingham, Manchester or London (Hybrid working - minimum of 2 days in the office)
Interviews: w/c 20th October 2025
Are you ready to lead the technology that helps transform young lives? As our Application Support Manager, you’ll play a crucial role in ensuring the systems we rely on every day are effective, efficient, and empowering. You’ll be at the heart of our mission—enabling our teams to do what they do best: support young people into work, education, or training.
In this role, you’ll lead and develop a skilled Application Support team, providing oversight of our business-critical platforms. You’ll define team objectives aligned with wider organisational goals, oversee incidents and service requests, manage system upgrades and enhancements, and collaborate with colleagues across development, architecture, and third-party suppliers to drive continuous improvement. Your ability to manage multiple priorities, lead with empathy, and drive system performance will be key to our success.
We’re looking for someone with strong leadership experience in application support, who brings a deep understanding of IT service management principles like ITIL. Your problem-solving skills, clear communication, and ability to build effective relationships with internal stakeholders and external vendors will be vital. Familiarity with CRM, ERP, or HRIS systems, as well as tools like ServiceNow, will help you hit the ground running. Experience within the charity sector is a bonus, but we’re more interested in your potential, your purpose, and your desire to make a difference.
The young people we support rely on our teams, and those teams rely on technology that works. Your leadership will ensure they have the tools they need, when they need them, so they can focus on helping young people reach their potential.
If you’re looking for more than just a job and if you want your tech skills to create real social change, we want to hear from you. Even if you don’t tick every box, your drive and purpose could make you the perfect fit.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Application Support Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Application Support Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Area Manager
Permanent, 35 hours
£36,429.86 a year This role will also include a Car allowance of £5,000 per annum.
London
We are looking for an experienced Area Manager to lead and support dedicated shop teams in the London.
In this pivotal role, you will inspire, guide, and empower your shop teams to perform at their best. Through strong leadership and a hands-on approach, you’ll drive commercial success while building teams who are passionate ambassadors for Scope in their local communities.
Permanent - 35 hours per week (Monday - Friday does include quarterly weekend working). Some home working is involved.
The role will be supporting 13 Scope shops in London. These include: Acton, Basildon, Bexleyheath, Camberwell, Camden, Clapham Junction, Dartford, Fulham, Fulham, Ruislip, Surbiton, Tolworth, Walthamstow, Woolwich.
Overnights stays and travel will be an expected part of the role.
The role
The role is ideal for someone who has experience as an Area Manager, especially if you have worked in fashion or the charity sector. We also welcome candidates from a retail leadership background who have transferable skills, a positive attitude and a willingness to learn.
Key responsibilities of the role will include:
· Maximise sales and effectively manage expenditure to achieve profit targets.
· Oversee shop teams composed of both paid colleagues and volunteers to drive performance.
· Support and deliver key activities from the Retail Strategy and Business Plan.
· Identify and develop the potential of colleagues across the Area.
· Build effective working relationships and work collaboratively with internal and external stakeholders.
· Positively promote Scope with the public in the local community
About you
· You will be passionate about retail
· You will have a love of sustainable fashion and bring extensive, multi-site experience managing a large team.
· You will be commercial, resilient, have a can-do attitude and be a great coach and an inspirational leader.
· You will be a dedicated team player with a strong work ethic, a great attention to detail and solid reporting skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
Application closing date - 17/10/2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a highly skilled and visionary senior leader, with a proven track-record of financial and business management and the creation of robust and innovative financial and operational strategies. The Senior Finance Lead will be a member of the senior leadership team, entrusted with strategic responsibility and supervising day to day management of the financial and commercial operations across the business including the shop, café, nursery, admissions and educational courses. The Senior Finance Lead will conduct rigorous analysis of financial data, trends and performance metrics to derive insights and offer recommendations for informed decision making.
Responsibilities will include overseeing the organisation's financial and operational activities and ensuring robust financial systems and processes are in place throughout the Trust, working collaboratively with the CEO and senior management to form a financial, retail and business strategy, act as Company Secretary to the Trust and lead on GDPR and information security.
In return Great Dixter offer a market rate salary and benefits package. To apply, please send a full cv with a covering letter outlining your suitability for the post.
Early applications are encouraged; interviews may be staged and we may choose to appoint at any time during the application process.
To allow future generations to gain a deep understanding of horticulture and nature, by educating within a biodiversity rich, sustainable environment




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About World Physiotherapy: World Physiotherapy is a leading international professional association and UK Registered Charity. Founded in 1951, we represent the global physiotherapy profession and are dedicated to advancing our profession, advocating for universal access to improve health and wellbeing.
Bring global events to life that shape the future of physiotherapy.
Join World Physiotherapy and take the lead in delivering our flagship international congress. This world-class scientific and professional event brings together thousands of physiotherapists, researchers, and health leaders from across the globe.
As Congress Project Manager, you’ll play a pivotal role in managing the systems and processes that drive our scientific programme, from abstract management and speaker coordination to on-site delivery and post-event evaluation. You’ll be the go-to person for presenters, working with an international team and partners to ensure a seamless, inspiring experience for all participants.
This is your opportunity to be part of a small, dynamic, and values-driven organisation that champions quality healthcare and professional excellence worldwide. If you thrive on organisation, innovation, and collaboration — and you’re motivated by seeing a major global event come to life — we’d love to hear from you.
About the role:
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Lead the planning and delivery of the World Physiotherapy Congress scientific programme.
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Manage complex abstract and review systems, coordinate committees, and support speakers throughout.
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Oversee event technologies (e.g. apps, ePosters, registration) and collaborate with AV and logistics partners.
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Work closely with the Head of Events and a global network of professionals to deliver an exceptional delegate experience.
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Contribute to creative ideas, innovations, and continuous improvements across the congress lifecycle.
About you:
You’ll bring experience in scientific or association event management, ideally with international exposure. You’re an organised problem-solver with excellent communication skills, comfortable managing digital platforms and juggling multiple timelines. Above all, you care about creating impactful, inclusive events that reflect World Physiotherapy’s mission.
Key details:
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Permanent, full-time (35 hours/week)
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Home-based - with option to work from our London office
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Some international travel required
How to apply: Interested candidates should submit their CV and a cover letter detailing their suitability for the role to Charity Jobs link . Applications must be received by 31/10/2025.
World Physiotherapy is dedicated to fostering an inclusive environment that reflects our diverse membership. We adhere to best practices in equity, diversity, and inclusion in our recruitment process.
Join us and contribute to a connected global community dedicated to health and wellbeing through physiotherapy!
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.



The client requests no contact from agencies or media sales.
Night Shelter Manager
Glass Door Homeless Charity
London, Greater London (On-site)
£19.90 per hour
Part-time (Daily shifts - 5pm to 10pm )
Contract (Six months)
How to apply
Job description
Team: Night Shelters
Location: On-site at Glass Door Night shelter venues in the boroughs of Kensington & Chelsea, Hammersmith and Fulham or Wandsworth
Duration: 1 November 2025 to April 2026
Reporting to: Service Manager – Night Shelters
Shifts available: 5:00pm to 10:00pm
Job Purpose
As a Night Shelter Manager, you’ll be the lead staff member for your shift, overseeing the safe and smooth running of one of Glass Door’s seasonal night shelters between November and April.
You’ll work alongside Overnight Homeless Shelter Workers and volunteers on your shift to make sure the shelter is a welcoming, safe, and respectful place for up to 35 guests. Your role is to set the tone for the night: briefing the team before opening, welcoming and inducting new guests, explaining our shelter guidelines, and ensuring everyone knows their responsibilities. You’ll be the first point of contact for any issues during your shift, whether that’s supporting someone in distress, addressing concerns or responding to challenging behaviour.
You’ll also ensure shelter procedures are followed, keep accurate records of attendance and incidents, and maintain clear communication with the casework team so they can follow up with guests. Alongside leading operations, you’ll actively work with guests, volunteers, and colleagues to create a friendly and supportive environment where everyone is treated with dignity.
This role is ideal for someone who can remain calm under pressure, lead a small team confidently, and is committed to supporting people as they work towards ending their homelessness; all while making sure the night shelter runs smoothly from start to finish.
Job Description
As the lead staff member for your shift, you’ll be responsible for the smooth and safe running of the shelter during your working hours. You’ll work closely with Overnight Homeless Shelter Workers and volunteers, setting the tone for the night and making sure everything runs to plan.
Your main responsibilities will include:
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Leading the shift – Oversee the running of the shelter during your shift, making sure guests, staff, and volunteers are safe and supported.
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Briefing the team – Hold a short briefing before opening to make sure everyone understands their roles and responsibilities for the night.
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Welcoming guests – Greet guests warmly, induct new arrivals by explaining shelter guidelines and behaviour expectations, and answer any questions they have.
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Supporting volunteers – Guide and support the volunteer team, working closely with Volunteer Coordinators to make sure their time is well organised and meaningful.
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Monitoring wellbeing – Keep an eye on guest welfare throughout the shift, offering support when needed.
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Responding to issues – Manage any situations that arise, from emotional distress to challenging behaviour or medical emergencies, and call emergency services if necessary. Training will be provided.
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Overseeing safety and security – Take responsibility for the overall safety and security of the shelter during your shift, ensuring guests, staff, and volunteers are safe and supported at all times.
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Following procedures – Help make sure the shelter’s policies and procedures are understood and put into practice during the shift.
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Shift handover – Provide a clear handover at the end of your shift so the overnight team has all the information they need.
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Shelter van – Drive the van from its parking location to the shelter at the start of the shift, keep it tidy, and carry out basic stock checks before departure, reporting any shortages for restocking.
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Keeping accurate records – Record attendance, incidents, and observations using our iPad-based In-Form system so colleagues have up-to-date information.
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Working with the casework team – Share relevant information about guests’ welfare and needs to support follow-up work.
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Supporting practical needs – Assist the casework team with practical tasks related to guests’ day-to-day needs as requested.
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Attending meetings and training – Join monthly shelter meetings and other training or team sessions as required.
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Supervision meetings – Take part in regular supervision meetings with the Service Manager.
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Pitching in where needed – From time to time, take on other reasonable tasks to help the shelter run smoothly.
Person Specification
Essential:
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A valid manual driving licence and be willing to drive the Glass Door van.
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Experience working with people experiencing homelessness or other vulnerable groups.
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A genuine commitment to providing a high standard of service and treating everyone with respect, kindness, and dignity.
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The ability to lead a small team confidently, including during challenging or fast-changing situations, while keeping a calm and professional approach.
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Confidence in handling challenging behaviour calmly and respectfully.
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Strong written and verbal communications skills.
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The ability to carry out manual handling tasks, such as moving supplies and equipment.
Desirable:
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The ability to speak another language, for example Arabic, Tigrinya, Amharic, Polish, Spanish, French, or Russian.
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A lived experience of homelessness.
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An understanding of, and commitment to, trauma-informed care.
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Relevant training such as first aid, fire safety, conflict de-escalation, or Mental Health First Aid.
Other
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Employment is subject to a satisfactory enhanced DBS check for adults.
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You’ll be expected to follow Glass Door’s safeguarding policies and procedures.
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A commitment to equality, diversity, and inclusion in all aspects of your work.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Do you thrive on building genuine connections that bring communities together and create lasting change? Are you energised by the thought of empowering volunteers and amplifying the voices of those with lived experience?
There’s never been a more exciting time to join the Alzheimer’s Society. We’re on a bold journey and we’re looking for passionate, driven individuals to help us get there. We are proud to be able to offer an integral and rewarding role to join the Alzheimer’s Society as a Local Communities and Volunteering Officer.
The successful individual will be at the heart of our work with local communities in the Gwent and Powys county areas. You'll build trust, raise awareness, and connect people affected by dementia to our incredible information, support and services. You will build meaningful and trusted relationships, organise and attend events, and engage a passionate network of volunteers across the region. This will be through both face to face and online events.
You will report to the Local Communities and Volunteering Lead and collaborate with Local Services Managers. As one, you'll help bring our community engagement plans to life—with a strong focus on reaching underserved communities.
We are searching for an individual who aligns with our values, someone who is determined to make a difference when and where it matters most, a Trusted Expert who believes in working Better Together and who demonstrates true Compassion.
This role requires extensive travel across Gwent and Powys and will also include home working. You will be responsible for transporting materials, equipment, and resources between multiple venues as part of your regular duties. Candidates must be able to demonstrate how they can reliably meet these travel and transport requirements of the role.
About you
We're looking for someone who values community connections and understands their power to create change. You're someone who believes that meaningful progress happens when people come together, and you have the commitment and skills to make that vision a reality. Whether you're coordinating events, engaging volunteers, or building partnerships with community leaders, you approach every interaction with authenticity and purpose. You're able to effectively adapt your style to connect effectively with diverse groups and individuals.
You’ll have:
- Good foundational knowledge of community engagement and involvement, with an understanding of the importance of including the voice of lived experience.
- Comfortable and confident coordinating and delivering engaging talks, presentations, and information-sharing events for diverse stakeholders.
- A proactive, motivated approach driven by passion for creating positive impact and meaningful reach within local communities through volunteer collaboration.
- Excellent communication skills that enable you to confidently build and maintain relationships across a wide spectrum. From people living with dementia to community leaders.
- Genuine enthusiasm for the vital role volunteers play in community work, backed by hands-on experience successfully engaging volunteers to support your work.
What you’ll focus on:
- Growing our impact and reach through work with local communities and volunteers.
- Representing Alzheimer’s Society externally, sharing information relating to dementia, support and services.
- Gathering insight and learning from collaboration with communities to share with other teams and directorates
- Recruiting and role managing community volunteers.
Please note: This role is a fixed term contract spanning 12 months. Fuel and wear-and-tear expenses are covered by the Society in line with our policies. For internal candidates this role will be offered on secondment.
To be successful in this role you may already have worked in similar positions such as Community Engagement Officer, Community Development Officer, Neighbourhood Officer, Community Outreach Worker, Campaign Coordinator, Community Relations Officer, Volunteering Officer or other related positions. We also welcome applications from applicants with transferable skills.
Important Dates
The deadline for applications is 23:59 Sunday 26th October 2025.
Interviews will take place W/C 10th November. A presentation task will be provided.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply. Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.