Volunteer manager jobs

GMRC is a registered charity working with adult women who are victims and survivors of sexual violence and child sexual abuse, providing independent, specialist support and promoting and representing their rights and needs.

We are looking for a qualified Independent Sexual Violence Advisor (ISVA) to join our friendly and committed team.

Your role will be to support women practically and emotionally as they go through the criminal justice system.

PLEASE NOTE

this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)

Overall Objectives

To work within a multi-agency setting to provide a proactive service to adult victims of sexual violence within and outside the criminal justice system to:

• Risk assess and maintain client safety
• Help clients access their rights
• Monitor and keep clients informed of case progress and provide support through the criminal justice system
• Help clients access health and other services they require
• Build ongoing relationships with loved ones of a victim/survivor engaged in the ISVA service
• Provide an information point for loved ones on the CJS

Applicants who are not yet ISVA‑qualified, but who have relevant experience working within the criminal justice system and/or sexual violence services will also be considered. In this case, the successful candidate would be supported to complete the ISVA qualification.

During the training year, the salary would be £28,000 per annum, reflecting the cost of training and supervision. On successful completion of the ISVA qualification, the salary would increase to £30,000 per annum.

The salary for a qualified ISVA would be £30,000 – £32,000, depending on experience.

If you have a trauma informed and feminist ethos and want to contribute to changing and improving the lives of survivors of sexual violence, we would love to hear from you.

Employee Benefits

• Flexible working TBC
• Generous annual leave (30 days a year exc. BH)
• Pension contributions
• Reasonable travel expenses
• Free on-site parking

#isva #independentsexualviolenceadvisor #advoacy

• Are you passionate about looking beyond the here and now to drive progressive change?
  
  British Heart Foundation (BHF) is looking for a talented Change Specialist to join our vibrant Talent and Organisational Development team on a fixed term contract.
  
  This is an opportunity to contribute to meaningful change, working on a truly transformational programme, Enterprise Foundations, at BHF to maximise engagement and adoption, and embed sustainable change that will support us to achieve our mission.
  
  In this role, you’ll be responsible for the analysis, design and delivery of change management and adoption strategies for the Enterprise Foundations programme, and will analyse, create and implement change management plans that are tailored to the needs of the programme, enabling the successful transition of those impacted to new ways of working and technology.
  
  About you
  
  An experienced change management professional, you'll have a strong understanding of the change methodology and techniques to support teams to effectively adopt change.
  
  You’ll also have the following skills and experience:

  • Experience leading or supporting change management for technology initiatives, using a change framework
  • Experience of developing and implementing behavioural change programmes, particularly in relation to new ways of working and adoption of new systems and processes
  • Able to work with a wide range of stakeholders across all levels of the organisation
  • A proactive and positive can-do approach to identify new and creative solutions
  • Strong facilitation skills with both groups and on a one-to-one basis
  • A passion for solving business challenges with strong problem-solving skills
  • A focus on the user perspective, working in an environment of mixed technical understanding
  •  Excellent written and verbal communication skills, able to inspire people

  
  Working arrangements
  
  Please note this is a fixed term contract until December 2026.
  
  This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 
  
  Belonging at BHF
  
  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 
  
  To hear from our people, check out Belonging at BHF.  
  
  Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.
  
  Benefits and development
  
  At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.  
  
  To find out more about our benefits you can download the Benefits document at the bottom of this page or check out our Benefits and Development pages.   
  
  Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
  
  Interview process
  
  Interviews will be held via MS Teams on Tuesday 5th and Wednesday 6th May, a presentation will form part of the interview process.
  
  How to apply
  
  It’s quick and easy to apply for a role at the BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
  
  Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey.  
   
  Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

We are looking for a Corporate Partnerships Lead to use their passion, experience and skills to identify and lead innovative and insightful new business approaches and deliver an excellent standard of partnership stewardship and relationship management.

This is a hybrid role with flexibility on location, can be either once a week or once a month in the London office, additional travel to partners will also be required.

The Company
An inspiring charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits flexible working!

The Role
Work with the team to create compelling, creative and commercially driven partnership propositions, funding proposals and pitches.

Foster strong relationships with Regional fundraising colleagues to align corporate engagement strategies and eliminate duplication.

Engage and manage high-level internal and external stakeholders and senior volunteers in partnership development and stewardship.

Lead on budgeting, forecasting, and financial planning (annually and quarterly) for the corporate partnerships function - providing clear narrative to Head of Philanthropy and Partnerships.

Travel for donor meetings and represent St John Ambulance at external events and conferences where appropriate.

The Candidate
Proven track record in developing innovative and winning partnership concepts to drive corporate income growth.

Experience in winning and managing six-figure+ and multi-year partnerships across various income streams, including Strategic, Commercial/CRM, and Charity of the

Some leadership experience and ability to inspire and motivate corporate fundraisers supporting them in their development to drive a culture of ambition, ownership and excellence.

Budget management expertise, with strong numerical skills to set, monitor, and interrogate income as well as programme budgets.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Contract: Fixed Term Contract (12 months), full time (42 hours Monday-Friday) 

Salary: £29,000 - £32,000 per annum (plus £3,954 London weighting allowance)

Location: Hammersmith animal hospital, W6 0RQ 

Closing date:  Sunday 3rd May 2026

Interview dates: Interviews will be arranged as applications are received
 

We’re looking for a friendly, caring Registered Veterinary Nurse to join our close knit team at our Hammersmith Animal Hospital. You’ll be working with a group of dedicated and talented veterinary professionals who genuinely support one another, delivering excellent care to a wide variety of small animals. From routine nursing to emergency work, no two days are the same and there are plenty of opportunities to build confidence, develop new skills and grow in your role.

More about the role

Blue Cross animal hospitals and pet care clinics provide veterinary treatment to sick and injured pets when their owners can’t afford private veterinary fees. Our vet care is available to pets whose owners receive certain means-tested benefits and live within the catchment area of one of our animal hospitals or pet care clinics.   

Our Hammersmith hospital is a compact, quirky site with lots of character which first opened in 1922; we’re very proud of its history. Despite its size, it’s well equipped with digital and dental x-ray, ultrasound and a mini-lab for in-house testing and microscopy, which we actively encourage nurses to get involved to develop these skills. We have separate dog and cat wards, a dedicated room for euthanasia to ensure privacy and dignity and a designated reception team so clinical staff can stay focused on patient care.

You’ll be joining a small, welcoming team where communication really matters. We start each day with short, informal mini-meetings to share updates and we hold monthly whole-team meetings where everyone’s voice is encouraged. We use award-winning clinical guidelines to support practical, evidence-based decision-making, always putting patient welfare first and we value open conversations and shared learning in a safe, non-judgemental environment.
 

We also understand the emotional demands of veterinary work and the importance of looking after each other. Wellbeing champions and Mental Health First Aiders are based at all our hospitals, helping to create a culture where people feel supported, listened to and able to be themselves. 
 

Working hours

This is a full-time, fixed term contract role for 12 months, offering a good work–life balance, with weekday hours of 8:30am to 5:00pm. You’ll work Monday, Tuesday, Thursday and Friday from 8:30am to 5:00pm and Wednesdays from 9:00am to 5:00pm, with a one-hour lunch break. We’re also happy to consider part-time applicants looking to work four days per week, with days discussed at interview.

About you

As a Veterinary Nurse, you will be confident and capable in delivering excellent nursing care for a range of small animals, providing both emergency and routine healthcare. Our Veterinary Nurses work alongside Veterinary Surgeons to promote animal health and welfare through responsible ownership and play a key role in the education of pet owners.  
 

The ability to work as part of a team and effective communication skills are really important, often you will be the first point of our clients, forming strong bonds with them to ensure improved animal health and welfare.

We’d love to hear from applicants who bring a passion for supporting and developing student veterinary nurses, ideally with some experience of coaching, mentoring or assessing in practice. A good understanding of RCVS training standards and an interest in education, wellbeing and inclusive learning would be a real advantage.

Knowledge, skills, and experience:

• Fully qualified Veterinary Nurse  
• Registered with RCVS  
• Confident in all aspects of veterinary nursing  
• Demonstrable customer service skills

Although not essential, it would be great if you also had: 

• Provision of nursing clinics  
• Laboratory skills  
• Use of computerised records

Schools and Programme Intern – (London)

Salary: London Living Wage £28,860 p.a. FTE

Contract: 6-month fixed term contract with the prospect of progression to a permanent Coordinator role

Location:  Main Office - London Scottish House, 95 Horseferry Rd, London SW1P 2DX.

We are seeking interns to work in London

Reporting to: Programme Hub Manager

About the Role:

Here at Construction Youth Trust, we're on the lookout for enthusiastic individuals who are excited to learn and ready to dive into a supported internship. This is a fantastic chance to get a hands-on feel for what it's like to work in the charity sector. You will also have the opportunity to contribute to the wider development of the Trust e.g. participation in strategic working groups.

We are particularly looking for individuals at the start of their career interested in working directly with young people within our Delivery Team. Also, as one of our interns, you'll gain valuable skills to kickstart your career, with the prospect of progressing into a Coordinator role with us . Plus, you'll have an internal buddy to support you and help you settle in throughout your internship.

As a Delivery Team Intern, your key duties and responsibilities could include:

· Supporting the team to deliver fun and engaging programmes and activities for young people (primarily in schools/colleges and with employers) to get them ready for the working world by building on their skills and confidence.

· Supporting the team in the development of effective long-term working relationships with schools and referral partners.

· Supporting the team to enlist, manage and coordinate the support of local industry partners to connect young people with opportunities and employers that match their unique strengths and interests.

· Supporting the team with administrative tasks, helping to register, monitor, and evaluate the young people participating in programmes and activities.

· Please note that you will be required to travel across London regularly

About You

The Construction Youth Trust team works in a fast-paced environment, what we are looking for in our new Intern(s) includes:

· Enthusiastic about connecting young people to opportunities, particularly those facing barriers to work.

· Good organisational skills, detail orientated and proactive in finding solutions.

· Have a ‘can-do’ attitude, as our Intern you will be expected to get involved in a variety of our programmes and activities.

· IT literate and digitally savvy

· Ability to communicate professionally with a range of people including young people, schools, funders, universities, industry representatives, training providers and community organisations.

· A willingness to learn about career opportunities offered by the modern construction and wider built environment sector.

· Ideally educated to Level 3 (BTEC, A- Level, etc) or equivalent experience.

About Us

Make a big impact with a dynamic small charity transforming young people’s lives London.

Construction Youth Trust is an ambitious and innovative charity whose mission to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive towards achieving net zero and future economic growth, offering young people substantial opportunity for career progression.

At the Trust, we are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We are looking for candidates who share our dedication to this commitment. All roles involve safer recruitment practices therefore an Enhanced Disclosure with Barred List check from the Disclosure and Barring Service (DBS) will be carried out.

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from a minority ethnic background and/or those with a lived experience of the young people we support.

You’ll be eligible for many of our benefits including:

· 25 days annual leave per year which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

· An additional discretionary “Day for You” (pro rata for part-time)

· Opportunity to take a 6-week sabbatical after 3 years of service

· The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

· All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

· Access to Workplace Options EAP (a provider of employee support services)

· Opportunity to Work from Home

· Opportunity to take part in the wider team’s wellbeing and social activities

· A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

How to Apply

If you are passionate about improving the life chances of young people, especially those facing disadvantage and exclusion, we'd love to hear from you! Please complete the application form explaining why you're interested in this role and how you meet the person specification.

Previous applicants need not apply.

Closing date: 9am on Friday 15th May 2026. However, we reserve the right to close recruitment for these roles ahead of the deadline once we reach a suitable number of applications. We may also interview candidates as we receive suitable applications and close the application deadline earlier if a successful candidate is found.

A second interview may also be required.

You can access the Application Form, Job Description and Person Specification for this role from this Charity Jobs recruitment page.

As Community Fundraising Officer you will play a vital role in generating income to support the work of this inspiring Hospice. With a specific focus on the Barking & Dagenham area, you will be responsible for developing relationships with individuals, community groups, schools, faith groups and volunteers to inspire and maximise fundraising opportunities within the community.

This is a hybrid role based on the Essex border with East London.

The Charity
A warm and welcoming hospice, dedicated to providing care for those who have been diagnosed with a serious illness.

You would be joining a welcoming team at an ambitious and motivated organisation, known for promoting equality, diversity and inclusion offering flexibility, competitive salaries and an excellent working environment.

The Role
Deliver and grow community fundraising activity
Act as the first point of contact for community supporters
Proactively identify and develop new fundraising opportunities
Support individuals and groups undertaking third party fundraising activities
Recruit, train, and support community fundraising volunteers

The Candidate
Demonstrable Community Fundraising experience
Experience of effective time management and prioritising conflicting workloads Experience of working with volunteers

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for someone with good knowledge of local communities and the barriers they face, with an enquiring mind to seek out opportunities, make connections, plan events and develop resources.

As the Social Action Officer, you’ll be a natural people person with the ability to quickly develop rapport, supporting and empowering people through your infectious enthusiasm and knowledge sharing.

You will have experience in:

• working with children, young people or families,
• organising and supporting events,
• working closely with community and statutory stakeholders,
• identifying opportunities and potential in people and/or places, and
• project planning and delivery.

37.5 hours per week / Permanent / Monday - Friday, 09:00 - 17:00 / Primary work base for this role is Reed House, Hove / hybrid working model, requiring a minimum of three days on sites each week, with up to two days working from home. Flexibility is essential, as the role involves regular travel across Sussex to support multiple sites.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Our Maintenance Team is a vital part of the Asset Management function, working across multiple properties to ensure residents have safe, secure, and good‑quality homes. The team works closely with service staff to identify and complete repairs, carry out ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty properties for new residents.

We operate across Brighton, Guildford, East Sussex, and West Sussex, with our services centred around Foyers in Hove, Eastbourne, Hastings, Guildford, Horsham, Worthing, and Crawley. These sites provide 24‑hour supported housing for young people aged 16–25.

In addition, we manage a number of larger shared houses (typically accommodating 4–8 residents) through our Transitional Housing teams, supporting young people as they move towards independence.

This is an important central role, responsible for ensuring the efficient delivery of repairs, servicing, and routine maintenance across our property portfolio of approximately 600 bed units, alongside a number of service and office properties, to provide a positive experience for both residents and staff.

You will be accountable for raising and managing repair requests and void works, coordinating a skilled in‑house repairs team and external contractors, maintaining accurate records, producing performance data, and delivering high‑quality administrative and operational support. The role also plays a key part in supporting compliance with statutory and regulatory requirements.

 If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we’re looking for.

You will bring significant administrative experience within a busy operational environment, with confidence in maintaining accurate databases, compliance documentation, and data entry. You will be experienced in producing reports and using data to monitor performance, identify trends, and spot discrepancies. Strong digital capability is essential, including proficiency in Microsoft Office 365 and experience using property or maintenance systems (such as Pyramid, with training provided).

You will be comfortable managing multiple tasks and deadlines, responding to changing priorities with accuracy and pace, and working with minimal supervision to unblock issues, follow up actions, and ensure work is completed to a high standard.

You will have clear written and verbal communication skills and the ability to build effective working relationships with colleagues and external contractors. Confident working independently while contributing to a collaborative team environment, you will demonstrate strong stakeholder management skills, able to escalate or challenge appropriately when required.

You will keep resident and service needs at the centre of decision‑making, particularly when prioritising repairs, and show a genuine appreciation of the experiences, needs, and aspirations of children and young people with multiple and complex needs.

CLOSING DATE: Sunday 10 May 2026 at midnight, if we find the right candidate sooner than expected, we may close the advert early - so early applications are strongly encouraged.

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity check.

This is a rare opportunity to lead a nationally recognised suicide prevention charity at a pivotal moment in its development. We are not looking to become bigger, but stronger — building the leadership, systems and sustainability needed to protect and grow our impact.

Olly’s Future is a charity born from lived experience, working to prevent young people losing their lives to suicide. Over the past five years, we have trained more than 10,000 people in suicide prevention and built trusted partnerships across healthcare, education and communities. We are part of national conversations on how to better support young people and intervene earlier.

We are now seeking a Chief Executive Officer to lead the organisation into its next phase.

This is a significant leadership role, responsible for the overall direction, performance and sustainability of the charity. The CEO will work closely with the Board of Trustees and in partnership with our Founder, ensuring that Olly’s Future remains values-led, well-governed and financially resilient, while continuing to deliver high-quality, compassionate work.

We are looking for someone who can:

• Lead strategically while maintaining a strong operational grip
• Build financial sustainability through a diverse income mix
• Develop and manage partnerships across sectors
• Ensure strong governance, safeguarding and risk management
• Lead with integrity, emotional intelligence and sound judgement

This is not about changing everything or making it your own. It is about building on strong foundations with confidence and care — strengthening what works, creating stability, and enabling the organisation to grow safely and sustainably.

The role is part-time (2.5 days per week) and offers the opportunity to shape a charity operating in a critical area of national importance, contributing meaningfully to suicide prevention across the UK.

If you are a thoughtful, values-led leader who can balance ambition with realism, and are motivated by the opportunity to lead an organisation where the work is both professional and deeply human, we would love to hear from you. 

Join Age UK Kensington and Chelsea at an exciting moment of growth as our new Fundraising Officer, where you’ll bring energy, creativity and initiative to a small team with big ambitions.

This is a varied and hands-on role within a small team. You will be confident building relationships with donors and supporters, supporting events and writing clear, persuasive fundraising content. You may already have experience across more than one fundraising area and will be keen to build your skills further in a broad fundraising role.

About us

We’re a vibrant, values-led local charity and proud partner of the Age UK network. Every day, we work alongside older people to design and deliver services that promote wellbeing, independence and dignity. From supporting people to manage their health, to tackling loneliness and influencing local policy, we put people and communities at the heart of everything we do.
As we look to the future, we’re focused on innovation, growth and lasting impact — building stronger partnerships, diversifying our income, and creating new ways to reach more people across our borough.

Take a look at the full job / person spec enclosed for a full breakdown of the role and responsibilities.

We will be interviewing on a rolling basis, so please avoid waiting until the advert closes before applying! We reserve the right to close the advert earlier than advertised.
Due to capacity we may not be able to respond to unsuccessful applications received. 

We look forward to hearing from you!

CAPITAL in partnership with Sussex Partnership NHS Foundation Trust 

Location: West Sussex inpatient settings (Langley Green, Meadowfield, Oaklands - you will be based on one site, with the possibility of travelling to others)
Hours of Work: 22.5 or 37.5 hours
Salary: £12.90 per hour (Equivalent to NHS Band 3 / 4: up to £13.90 depending on experience, hours and role)
Contract: Fixed term, 12 months

About the roles 

These are new roles focused on bringing lived experience into everyday inpatient care.This is a pilot project, hence the one-year contract term. 

You will work alongside ward teams to support recovery focused and therapeutic activity. The role is about being present on the ward, building relationships, and contributing to a positive and engaging environment for patients. 

You will use your lived experience appropriately to support hope, participation and recovery, while working within clear professional boundaries.

Hours and contracts

We are recruiting a small team of Lived Experience Recovery Workers to work across inpatient settings in West Sussex. 

Contracts will be offered flexibly, likely across 4 to 5 roles, with a mix of full time and part time hours. 

All roles will be place based, working within a single inpatient setting. There is no requirement to travel between sites. 

We welcome applications from people looking to work between 3 and 5 days per week. 

Final hours and working patterns will be agreed based on service needs and the strengths of the successful applicants. Our aim is to build a balanced team that provides consistent ward based presence across all sites. 

What you will be doing 

• Supporting structured recovery and wellbeing activities on the ward

• Working alongside Occupational Therapists and ward staff to co deliver sessions

• Building rapport through consistent, everyday interactions

• Contributing to a visible and reliable presence within daily ward life

• Supporting and sharing patient feedback and insight to support service improvement

• Working as part of the multidisciplinary team

About you 

We are looking for people who: 

• Have lived experience of mental health challenges and recovery

• Can use that experience in a purposeful and appropriate way

• Are comfortable working within clear professional boundaries

• Can support group based or structured activity

• Work well as part of a team

• Communicate clearly and build trust with a wide range of people

• Are committed to inclusion, participation and improving services

About CAPITAL 

CAPITAL is a lived experience led organisation. We bring people, services and systems together to improve mental health support through coproduction and lived experience leadership. 

We have over 300 members and deliver work across inpatient settings, community services and system change programmes. 

This pilot is part of a partnership with Sussex Partnership NHS Foundation Trust to strengthen recovery focused support and lived experience into wards.

What you can expect 

• A role where lived experience is recognised as expertise

• Structured support from both CAPITAL and SPFT 

• Opportunities to contribute to service improvement and coproduction

• A chance to help shape how lived experience is embedded in inpatient care

Prospectus is excited to be partnering with our client in their search for a new Head of Service Delivery with a passion for volunteer leadership and a knowledge of digital platforms for support lines.  The organisation is the national LGBTQIA+ support line, supporting anyone, anywhere in the country. Discussing anything related to sexuality and gender identity, from sexual health to relationships, or just supporting. Our client has been equipping the LGBTQIA+ community and its allies with information and support for five decades. Through all the crises, celebrations and changing attitudes, the organisation has been a clear and unmistakable voice.

Reporting directly to the CEO, the Head of Service Delivery will be responsible for the strategic leadership, operational management, and continuous improvement of our client's volunteer-run support line. Responding to over 17,000 service user contacts in 2025, volunteers are the lifeblood of the organisation, and this important post will serve as a key point of contact, counsel, collaboration and leadership for our volunteers. With your team, you will handle day-to-day enquiries, support volunteer well-being, lead on initiatives to improve service delivery, while providing an accessible and supportive environment for volunteers. The role will also manage, support, and grow a diverse pool of volunteers representing our client's communities, overseeing the entire volunteering experience, from recruitment, training, support, engagement, and celebration. This exciting role combines service delivery leadership with responsibility for the digital infrastructure upon which services are delivered, ensuring systems are reliable, secure, scalable, and aligned with user needs.

This is a unique opportunity for someone looking to join an established charity, with an appreciation of the value of volunteers in delivering impactful support services. To apply for this role, you will have either direct or transferable experience of managing or working with volunteers or large teams, leading a helpline, contact centre, or support services. You will have demonstrable experience of recruiting, training and leading volunteer teams in a service-focused environment and will have proven experience of managing or implementing service technologies (telephony, CRM, digital channels). As the designated safeguarding lead, you will have a strong understanding of safeguarding and working with individuals. Overall, you will be a warm and approachable leader with an awareness of the challenges facing the LGBTQIA+ community, and passionate about delivering high-quality support services.

If you are interested in applying for this exciting position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call to fully brief you on the role. You'll then have all the information you need to formally apply.

Our client is committed to being an inclusive workplace representative of the diverse communities they support and actively encourages applications from candidates with diverse backgrounds, particularly from Black, POC, transgender, non-binary identities, and disability groups, which are currently underrepresented within the organisation.

Please do let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Victoria Savva at Prospectus.

Please note, this is a full-time (condensed working, 35 hours across 4 days) permanent position, working on a hybrid basis (2 days per week in our client's North London-based office).

As Southwark Cathedral’s Audience Development Coordinator, your main responsibility will be to monitor visitor numbers and build new audiences. Leading on impact and evaluation, you will develop strategies to attract new visitors, engaging existing audiences, and improve the overall visitor experience.

You will collaborate on projects related to the Cathedral’s marketing, visitor engagement and cultural events programme.

If you have experience in:

• Developing and implementing strategies to attract new audiences 
• Collecting and analysing qualitative and quantitative data
• Working within a cultural, commercial or visitor attraction setting

And are:

• Customer focused, passionate about excellent engagement
• Flexible, positive and creative
• Results focused, self-motivator with an entrepreneurial attitude, with an understanding of and enthusiasm for the Cathedral’s overall vision and values, and sympathy with the Christian faith.

Then we would love to hear from you.

Main Duties and Responsibilities

· Develop and implement strategies to attract new audiences and deepen engagement with existing ones through various channels like social media, email, and events.

· Work with the Head of Engagement to improve the visitor experience to encourage repeat visits and positive word-of-mouth

· Work with the Communications Team to create and manage marketing campaigns to promote the Cathedral and its offerings

· Attend Cathedral public events and programming to gather relevant data and audience feedback

· Build creative and engaging forms of visitor feedback that captures qualitative and quantitative data key to the building of an audience-led Engagement programme

· Work with the Engagement team to plan and execute audience-led programming to attract visitors and enhance engagement, such as concerts, lectures, or tours, delivering on the new Engagement Strategy

· Track and analyse key performance indicators (KPIs) to measure the effectiveness of audience development efforts

· Work with other departments, including marketing, fundraising, and education, to achieve the Cathedral’s vision and mission values

· Working with the Head of Engagement, CFO and COO to manage budgets related to audience development activities

· Develop and implement an audience development strategy and an evaluation framework that aligns with the Cathedral's overall goals

· Lead on data and feedback analysis and the building of reports to inform key stakeholders and SLT of Cathedral programming

Closing date: 11.59pm on Wednesday, May 13th

Interviews are planned for Friday, May 29th

Introduction to the Cathedral 

Southwark Cathedral has been a place of Christian worship for over 1400 years. Now it stands on the vibrant and exciting regenerated south bank of the Thames surrounded by cultural venues such as Tate Modern, Shakespeare’s Globe and Borough Market, the offices of major companies as well as schools and diverse residential communities. It is an inclusive Christian community that offers a welcome to all. 

The Cathedral’s mission, ministry and musical tradition are core to its life as a Cathedral and a parish church serving the community. It also relies on the valuable financial contribution made by its income generating activities such as its shop, café, conference rooms, corporate events and concerts. It is a very busy place, attracting 200,000 visitors a year to the Cathedral, its churchyard and medieval herb garden. The Cathedral relies on a small but dedicated team to be inclusive and welcoming to all.

Southwark Cathedral is committed to being an Equal Opportunities Employer. We believe in promoting and building a diverse and inclusive team, and workplace, culture and governance structures that are welcoming to and respectful of all. We welcome applications from all suitably qualified people whatever their ethnicity, background, age, disability, long term condition, sexual orientation, gender identity, or any other characteristic protected by law.

Southwark Cathedral is committed to a culture of safeguarding, especially for children, young people, and vulnerable adults. The Cathedral has adopted the Church of England policy statement ‘Promoting a Safer Church (2017)’; Safeguarding Learning and Development (2024) and the Safer Recruitment and People Management Guidance (2021). Every member of our team is recruited according to these policies and is required to complete safeguarding training.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Head of Evidence and Insights for a maternity cover contract. This is a great opportunity for someone looking for a move into the women’s sector or someone who has great practical and leadership experience as a manager who is ready to step up into a strategic, senior role.

Salary: £52,000 - £62,000 (paid on a pro-rata basis)

Location: Hammersmith with up to 3 days home working per week

Hours: 35 Hours per week

Contract: Start at the beginning of July for a fixed term contract for 9 months with a possibility of extension

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory DBS check. This role is also subject to Prison vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This role is responsible for leading our Evidence and Insights team to ensure that we measure the effectiveness and impact of our services and communicate this to internal and external stakeholders in engaging ways. You will deliver on Advance’s strategic priorities with regards to service contracts, data, monitoring and evaluation, as well as organisational evidence to build strategy, policies and practices that focus on the organisation’s development, effectiveness and efficiencies. Working strategically with the team you will turn the data collected by Advance into actionable insights, so that we can better support the women accessing our services.

About You:

You are an experienced leader, who can set strategic direction and enable others to use evidence and learning to full effect across the organisation. You are aware of the wider ‘evidence gaps’ in the women’s sector and lead on the development and external dissemination of Advance’s impact data in order to influence policy and practice. You have the gravitas, credibility and influence to engage and galvanise your colleagues and wider sector peers and stakeholders in new ways of working, innovative data methodology and critical thinking based on evidence and insights.

How to apply:

Please submit your up to date CV along with a covering letter via our applicant tracking system

• Closing Date for Applications: 6th May 2026

• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

Join our team and enjoy a range of exciting benefits designed to support your growth and wellbeing!

• A 35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

• Additional days off to celebrate International Women’s Day, and for religious observance and moving home

• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

• Pension scheme

• Enhanced maternity/adoption provision

• Access to our Employee Assistance Programme

• Employee eye-care scheme

• Clinical supervision for front line staff and first line management roles

• Refer a Friend Scheme - £250 for each referral who passes probation

• Organisation wide away days

• One-week paid carers’ s leave

• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.