Volunteer manager jobs

Job Profile

Job Title:  Communications Specialist – South East

Directorate: Marketing, Fundraising and Communications

Reports To:  Regional Communications Manager

Matrix Reporting To:  None

Disclosure Check Level: None

Date created/last reviewed: April 2024

Overall Role Purpose

The Communications Specialist – South East helps people with sight loss to live the life they choose by driving the awareness and saliency of the Guide Dogs brand nationally and in their region by leading the development and delivery of central, regional and local integrated communications activity.

The role communicates the strategy and work of Guide Dogs, engaging key audiences both externally and internally (including service users, volunteers, staff, and supporters) to strengthen the brand and further awareness of the charity

Key Responsibilities

· Brand – Drive the awareness and saliency of the Guide Dogs brand nationally and in the region by bringing to life the brand positioning through all customer experience touchpoints.

· Champion the brand identity in the region, leading the implementation across all touchpoints. Lead the regional activation of all aspects of the brand campaign, working closely with the central brand, comms and digital teams.

· Communications & Digital – Lead the development, delivery and review of central, regional and local integrated communications & digital activity in the region to include print and broadcast media, social media, publications, advertising, events, direct marketing and internal communications as appropriate, ensuring objectives are set and measured. Create and edit key regional publications, as and when required.

· Case studies – Source and create local case studies, and work with Content Team to maintain the Chorus case study library with content to support local and national campaigns

· Media relations - Build strong and on-going relationships with national and regional journalists through proactive and reactive media relations, including dealing with issues and crises that are a risk to the organisation’s reputation.

· Work with all areas of the charity to story spot and develop compelling service user case studies that will engage journalists and turn into national news stories 

· Generate region-based stories and articles for corporate publications

· Manage creative agencies to help deliver national and regional campaigns

· Volunteer management - Develop and maintain a network of volunteer media champions across all regions.

· Spokesperson - Be a key spokesperson on behalf of Guide Dogs for regional media and where appropriate nationally.

· Advice and training - Provide both strategic and tactical advice on communications activities and issues for staff and volunteers within the region. Provide media training and develop communication skills to staff and volunteers nationally and within your area and ensure they are adequately briefed for media interviews.

· To take part in an out of hours duty rota and respond appropriately in the event of a crisis.

· Quality - Work across departments and functions both at Central Office and within your region, to ensure that Guide Dogs online and print communication channels are up-to-date and reflects regional content and context.

Breadth/Scope of Accountability

People Accountability

Number of Direct Reports: None

Number of Indirect Reports: None

Number of Volunteers Supervised: Up to 10

Financial Accountability

Annual Income Accountability: None

Assets Managed: None

Budget Accountability: Up to £10K

Application of this Job Profile

All employees are required to carry out other such duties as may reasonably be required to fulfil their role and support functional and organisational objectives.

All employees must also:

· Comply with all organisational policies

· Promote the vision and values of the organisation

· Engage in continuous personal development

This job profile is accurate as at the date shown above. It does not form part of contractual terms and may be varied to reflect or anticipate changes to the role.

Working at Guide Dogs

As well as other services to enhance the lives of people who are blind and partially sighted, we breed and train guide dogs. Staff and volunteers in all our locations support this work. Therefore, all employees must be comfortable working in environments where dogs may be present.

Guide Dogs is a volunteer-involving organisation and as such all staff are required to support volunteers in their roles. This may or may not mean the direct supervision of volunteers but will require all staff to play a supporting role. From time to time you may be asked to support / volunteer your time at Guide Dogs events that take place outside of normal working hours. All employees will be expected to advocate for Guide Dogs at all times and be a fundraiser.

Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees and volunteers to demonstrate this commitment.

Guide Dogs will require proof of identity and the right to work in the UK.

Person Specification

Education/Qualifications

Essential

· A degree or an equivalent level qualification or equivalent experience.

Job-Related Experience

Essential

· Proven experience of creation and implementation of communications and digital campaigns and projects to meet business objectives, with experience of targeting different audiences through media channels.

· Proven experience of generating positive media coverage for a brand

· Understanding of measurement and evaluation, and knowledge of the latest techniques to measure the success and impact of a campaign against our strategic objectives

Desirable

· Experience of working in the third sector.

· Previous brand management experience.

Knowledge

Essential

· Up to date with best practice and innovation in brand marketing, communications and digital

· Awareness and understanding of the current media landscape and what journalists are looking for today

· Strong digital skills including a good knowledge of Microsoft Office packages, e.g. Word and PowerPoint.

Skills and Competencies

Essential

· Excellent written and communication skills, being able to adapt style to different channels or audiences.

· Excellent digital marketing skills.

· The ability to spot gaps and opportunities within a comms calendar and develop ‘news out of nothing’ by mining content from the organisation independently

· Able to give authoritative verbal advice and information on marketing, media and communications.

· Excellent organisational skills, working under pressure and to deadlines.

Behaviours

Our behaviours capture the essence of what it is to be Guide Dogs people, whether staff or volunteer. They describe the experience we expect everyone – the people we support, donors, partners, our volunteers and staff – to have while working with us. Guide Dogs people are:

• Person-centred - We are a group of people working to help each person affected by sight loss. We listen, and recognise that every individual is different in where they’ve come from and where they’re going. We are open, empathetic and inclusive. We place the person at the centre of every decision.

• Expert - We are specialists in what we do. We are committed to excellence and will never stop innovating. We respect our history, but seek out ways to adapt and improve, and are always willing to learn.

• Optimistic - We are relentless in our belief that people with vision impairment can lead the life they choose. We are passionate about helping each person, committed to challenging barriers, and proud of who we are and what we achieve.

So, we: -

• Partner - We only change lives when we collaborate. We build valued relationships with donors. We work together with our service users and colleagues, volunteers and partners – and our dogs, of course – to deliver great outcomes. We support and develop each other.

• Lead-by-example - We can all be a guide. We take the lead and then hand it over, empowering people to make progress independently. We gain trust by having faith in others, and influence by example. We do what we say we will.

• Engage - We cannot change lives if we look on from the side-lines. We get involved, take ownership, and feel responsible for all we do, think and say. We celebrate wins big and small, and we hold ourselves and each other to account.

We use competency-based questioning within our recruitment processes to assess the extent to which candidates demonstrate these behaviours – in ways appropriate to this role – in how they are at work and generally as people.

Safeguarding

If the role does or may involve working with children, young people or vulnerable adults, or supervising those that do, we’ll also be assessing ‘safeguarding competencies’ as part of the process. These are:

· Appropriate motivation to work with vulnerable groups;

· Emotional awareness;

· Working within professional boundaries and self-awareness; and

· Ability to safeguard and promote the welfare of children, young people and adults and protect from harm.

Mobility

A flexible approach with a willingness to work outside of core hours and away from home when required.

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the team manager will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will also include line management and supervision of senior support workers and support workers within the service. Team managers are responsible for management of their site; including report writing, audits and being the named manager for the site and allocated borough following the borough-based approach. This role directly supports the service managers in keeping to a high standard service. The role will include implementing a smooth running of the service including facilitating debriefing and providing senior support onsite. The role of the team manager is non-clinical.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.

• Guiding the team, responding to referrals and planning each shift in terms of staffing, activities and case allocation

• Understanding of risk and risk management

• Understanding safeguarding adults and children processes and legal requirements

• To work autonomously in a fast-paced environment and under pressure

• Oversee re-admitters and clients being discharged on a weekly basis

• Responsible lead for allocated site, attend and lead discussions with MDT teams

• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns

• To facilitate daily briefings with team to ensure continuity and safety

• Understanding of safety planning and de-escalation

• Monitoring and management of team training, absence and wellbeing

• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans

• Promoting people’ rights and responsibilities

• Conduct monthly supervisions and annual appraisals of supervisees

• Work and manage the team in-line with targets and KPI’s, ensuring that outcomes, outputs and impact are recorded

• Listening to clients and encouraging positive steps towards self-management of crisis and recovery, providing advice, information, practical and emotional support to clients

• To attend all mandatory training including safeguarding and GDPR and actively embrace own CPD

• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc

• Maintain and ensure team compliance of accurate records, detailing interventions

• Abide by supporting governance such as Mind Policy and Proceedures, Understanding CQC standards and NICE guidelines around mental health

• Providing administrative support to the team

• Overseeing and provide shadowing to new staff members and volunteers

• Attend reflective practice, peer supervision and line management supervision

• Create and maintain good working relationships with partner agencies

• Provide guidance to support workers and volunteers

• To work with service managers and assist with reporting and monitoring

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis

• Experience of line management within a mental health setting

• Experience of de-escalation

• Experience of managing challenging behaviour and dealing with clients with complex needs

• Evidence of continual professional development

• Understanding of the Recovery Model in mental health

• Understanding of the principles of trauma informed care

• Understanding of suicide prevention and safety planning

• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children

• Understanding of how to report and mitigate risks

• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing

• Understanding of relevant legislation and policies

• Understanding safeguarding adults and children processes and legal requirements

• Awareness of issues in mental health service provision

• A good understanding of mental health conditions

• Experience of working with vulnerable individuals

• Creative and flexible approach to working with individuals

• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

• Ability to prioritise and manage workload

• Ability to involve clients and carers in all aspects of work

• Empathy and non-judgemental approach

• Good communication skills

• Capacity to work within an agreed shift pattern

• Experience of delivering information and advice (housing, benefits, debt etc)

• Experience of non-clinical, therapeutic interventions like psychoeducation

• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports

• Understanding of different databases such as Views, Salesforce and NHS

• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.

• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites

Talent is everywhere, opportunity is not. The Talent Foundry (TTF), a UK education charity, bridges this gap and improves social mobility for young people in underserved schools.

Educational inequalities are vast, and the widening disadvantage gap is diminishing social mobility progress. Working with our partners, including Barclays LifeSkills, Dell Technologies, Network Rail and the NHS we deliver industry-focused, skills workshops to enhance opportunities for young people (aged 9-18+).

Each year we impact 60,000 young people thanks to industry partnerships and their volunteers’ engagement across lightbulb moments in schools, through to intensive connections with employers.

The Programme Coordinator role 

Due to the exciting expansion of our programmes in the new academic year we are seeking a new team member on a fixed term basis to support our next year of growth and delivery.

In this role you will provide crucial customer service and administration to support the delivery of our inspiring employability and skills-focused workshops in schools. 

What you will be doing

• Coordination of multiple projects and events
• Using systems and administrative processes to arrange and manage workshop delivery
• Enhance our feedback and customer service to all our stakeholders, including schools and volunteers

The skills and experience you will bring

• Managing multiple and often conflicting priorities 
• Use of IT, data and systems to operate efficient programmes (MS office, inc. Excel)
• Working in a fast paced environment
• Strong accuracy and attention to detail
• Understanding the importance of deadlines and achieving targets
• Excellent written and verbal communication skills
• Planning, coordination and organisation 
• Time management 
• Customer service delivery focussed with a desire to achieve targets and objectives
• Technology (inc. MS office, including excel and spreadsheets) and seeking ways to maximise IT in administration
• Problem-solving and using initiative

To read the full job information pack please download the attachment. Please read this before completing your application as it contains some helpful advice of what we are looking for. For safer recruitment purposes - please ensure your CV includes the month and date of your previous employment and includes information about any employment gaps. 

Job details

• £26,000 salary (pro-rata for part time)
• Full or part time opportunity (eg 5 or 4 days a week)
• Hybrid working*
• 28 days holiday + bank holidays (pro-rata)
• Training budget

And if you join our team, you can expect to receive feedback like this from our former students: 

"I just wanted to say a big thank you for your help. Without networking with you I would not have been so prepared for it. If it wasn't for Powering Potential all those years ago I would not have developed into the person I am today. So for that, I thank you." 

*Hybrid working

This is a hybrid role. You will be working from home and join Team Together Days in a co-working space in London 2-3 individual days each month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance for you to attend the team days in London.

Safeguarding

We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.

Programmes Manager (Peer Hubs)

We are looking for a Programmes Managers to lead the launch and development of our new regional hubs and our programmes designed to reduce the gap in employability within LGBTQIA+ young adults. The Programmes Manager (peer hubs) is a vital newly created role focused on bringing to life our operational strategy for 2026–2030.

As the programmes manager you will design and deliver a year-round curriculum, grow our digital and in-person communities, and ensure programmes are impactful, inclusive, and sustainable. In this role, you will also manage volunteers, build partnerships, and act as an ambassador for Blossom in the wider community.

Who We Are
We believe no young person should face economic or social exclusion because of who they love or the gender they are. We envision a world where LGBTQIA+ young adults live free from discrimination, poverty, and social disadvantage, thriving in inclusive communities where their potential is recognised, celebrated, and their rights are fully realised. Within our team, we value Inclusivity, Strength, Action, and Trust above all else. 
 

Key Responsibilities Include: 

• Deliver Strategy: Bring to life Blossom’s new programmes and broader operational strategy for 2026 to 2030 by taking overarching responsibility for programmes design & delivery across the charity including:
  • Overall Management of Our Hub Launch & Delivery: Lead the creation of new local hubs in counties outside of Surrey and maintain delivery of existing hub’s including managing and recruiting a team of volunteers.
  • Short-Term “Accelerator” Campaigns: Plan and execute thematic campaigns with the purpose of accelerating access to work.
  • Digital Content & Community: Develop and launch online resources on our digital members portal.
• Management, Monitoring & Evaluation: Oversee, grow and maintain a central database of service users and volunteers, tracking their progress against performance and outcome measures. Physically attend and evaluate service delivery. Collecting and reporting on metrics, case studies & generalised feedback. Seek areas of improvement, and connect with service users & leaders.
• Community Partnership Building: Act as the key representative of Blossom and build our profile, launch new partnerships, and maximising existing partners in new locations with partner from a range of backgrounds.
• Project Management: Manage and report on project budgets, develop and implement detailed plans, ensure deliverables are met on time and to standard, and drive continuous improvement across all project phases.

For the full person specefication & Job Description please refer to the application pack below. 

What It's Like Working for Blossom
As the programmes managers (peer hubs) you'll join our small close-knit, entrepreneurial-minded team of passionate individuals dedicated to transforming the lives of our service users. At Blossom, we understand that a healthy work-life balance is essential - which is why, as standard, all team members receive:

• Flexible Working: Use up to 20 hours of your contracted week flexibly outside of our core hours. 
• Staff Discounts: Access unique discounts especailly for charity workers. 
• Apprenticeship Scheme: We offer degree level study to staff who wouldn't otherwise be able to access higher education. 
• IVF, Adoption & Transition leave: We know families don't always come in traditional shapes and sizes and that's why we offer enhanced leave for accessing the support you need. 
• Relaxed Dress Code: We encourage everyone to come to work in an appropriate way that affirms who they are and makes them feel comfortable. 

This role requires a full UK Driving Licence & Access to a car. 
The successful candidate will need to pass a Criminal Background Check & referencing. 

Applications close 11:30pm on Sunday 19th October & first stage interviews will take place on 27th, 28th and 29th October.

Make a real difference in Lewisham – coordinate a vital volunteer-led transport service that helps vulnerable adults stay connected and independent.

Age UK Lewisham and Southwark (AUKLS) is a local, independent, self-funded charity dedicated to improving the lives of older people in Lewisham and Southwark. We pride ourselves on our open and participative working environment, adhering to core values of fairness and equality as a service provider, employer, and partner.

AUKLS is looking for a passionate and organised Transport Coordinator to manage our Community Connections Lewisham Transport scheme. This volunteer-led service supports local residents who struggle to use public transport due to physical or psychological barriers, helping them get to appointments, activities and essential services.

You’ll be the heart of the operation – matching service users with volunteer drivers, overseeing bookings and referrals, and ensuring the service runs smoothly and safely. 

This is a fixed-term role until 31 March 2026, with the potential to continue if further funding is secured. You’ll be part of a supportive, inclusive team that values flexibility, wellbeing and professional growth.

Join a friendly, values-driven charity and lead a service that’s all about people, purpose and community.

If you’re empathetic, organised, and excited by the idea of connecting people and making a tangible impact in your community – we’d love to hear from you.

Marketing Manager
Contract: Fixed Term,12 months
Hours: Full-Time, 40 hours per week
Salary: £35,360 Per Annum,
Location: Pembroke Street, Oxford OX1 1BP

About You and the Role

The Marketing Manager is responsible for the management and delivery of the organisation’s marketing work spanning advertising, social media, print, content creation, data capture and intelligence gathering, evaluation and reporting.

Working closely with the Head of Digital and Communications and the Design and Communications Officer, this role is instrumental in the delivery of marketing and communications strategies, and plays a role in nurturing relationships with stakeholders, including partners, artists and audiences.

The role will also be responsible for sharing intelligence and ideas to support colleagues across the organisation in identifying/developing new digital strategies to positively impact upon Modern Art Oxford’s reach, engagement, brand and profile.

Principal Responsibilities

• To work closely with the Head of Digital and Communications and in consultation with the wider team, to plan, develop, manage and deliver Modern Art Oxford’s marketing and communications strategies spanning advertising, print, content production and campaign-specific.
• Develop and manage Modern Art Oxford’s digital marketing work, with assistance from the Design and Communications Officer, including content production for social media, email marketing and website platforms.
• To manage ticketing for our public programme events using Eventbrite.
• To promote and communicate Modern Art Oxford’s artistic programme, spanning exhibitions, projects and learning work, to a diverse and broad range of audiences and stakeholders to support the organisation’s targets for visitor figures and online engagement and reach, whilst consistently protecting and building its brand and profile.
• To lead in promoting Modern Art Oxford’s commercial offer to a broad range of audiences, including our artist-designed café, our shop and our hires offer.
• To manage multiple programmes of work including content management, scheduling, project delivery and evaluation to ensure Modern Art Oxford’s communications work is delivered in an effective and timely manner.
• To gather and share intelligence to identify new and impactful methods to grow Modern Art Oxford’s communications activities in line with the organisation’s mission and business plan.
• Write effective and accurate copy for a variety of different audiences and channels.
• Lead internal content production processes to ensure high quality and accurate campaigns are produced on time and within budget.
• Support the Head of Digital and Communications in the delivery of campaign-specific projects such as fundraising activities and strategic partnerships.
• Support the Head of Digital and Communications in delivering reports for various stakeholders, including funders and the board, by the management of regular data collection processes.

General

• Liaise with external service providers and ensure high quality relationships are maintained with stakeholders such as artists, VIPs, supporters, and suppliers.
• Deploy a range of systems/technologies/approaches relevant to marketing to support colleagues in representing Modern Art Oxford appropriately and effectively.
• Recruit and line manage temporary interns and volunteer placements.
• Work with the Head of Digital and Communications and senior management colleagues to contribute personal expertise to strategic planning and report writing.
• Support the wider work of the Digital and Communications team by attending internal events where appropriate.
• Accurately manage devolved budgets, reporting regularly to the Head of Digital and Communications.

Person Specification

Essential

• A minimum of four years experience of working in a digital marketing or communications role within an arts or comparable organisation.
• Demonstrable experience of content creation and distribution across a wide range of digital platforms.
• Experience of creating printed media, including liaising with designers, printers, distributors and ad providers.
• Experience of working across multiple strands of communications work including campaigns, print, ads, social media, website management and email marketing.
• Strong knowledge of marketing analytics platforms such as social media and Google Analytics and AdWords.
• Experience of working professionally on paid social media campaigns.
• Experience of design packages, such as InDesign, Photoshop, or Canva, and content editing platforms, such as Premier Pro or CapCut.
• Excellent written, editing and verbal communication skills. Rigorous attention to detail and a keen eye for accuracy.
• Excellent customer service skills both on the phone, in person and via email
• Excellent interpersonal, influencing and communications skills. Proven ability to work effectively in collaborative, complex and fast-moving environments.
• Excellent organisational and project management skills: the ability to schedule, prioritise, budget, deliver and evaluate packages of work.
• Experience of managing expenditure budgets and an understanding of financial compliance.
• Ability to work positively and proactively with a broad range of individuals, organisations and audiences.
• A strong affinity with the values and mission of Modern Art Oxford.

Desirable

• Knowledge and interest in contemporary arts and visual culture. 
• Understanding of the UK charitable/publicly funded arts sector.
• Established personal networks within UK arts and culture media sectors.

About Us

Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.

Modern Art Oxford welcomes approximately 100,000 visitors each year with approximately 15,000 attendances by schools and community groups in creative learning and participation activities. The organisation’s digital content reaches 450,000 through Modern Art Oxford’s digital channels annually.  Through a wide range of high-quality content creation and programming, Modern Art Oxford aims to make contemporary art accessible and engaging to the widest audience and to promote creativity in all its visual forms. Over the last 60 years Modern Art Oxford has brought some of the world’s most important artists to the city, and the UK, and has developed an international reputation for pioneering emerging and under-represented artists.

Modern Art Oxford is a registered charity and receives core funding from Arts Council England and Oxford City Council, and the generous support of individuals, trusts and foundations, sponsors and friends.

Benefits:

• Pension - An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
• Holiday 25 days annual leave plus eight public bank holidays
• Staff discount in Cafe and shop

Closing date for Applications is Midnight on Sunday 9th November 2025
Interviews for the role will be weeks commencing 17th to 24th November 2025

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the Global Majority who are under-represented in the workforce in our sector.

No agencies please.

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.

The Royal Opera House describes the place we work, not who we are. The whole is always more than the sum of its parts - we may be a House, but three quarters of our audiences experience what we do outside this building. While our Covent Garden theatre is the nerve centre, the impact and influence of the organisation can be felt in every corner of the country, and around the world.

We could not maintain this range of work or our digital presence without support from philanthropists, funders, members, business partners and sponsors. Legacies contribute circa £1.2m to the RBO per annum through the Royal Opera House Endowment Fund and approximately £500k directly to the Royal Opera House Covent Garden Foundation.

We are now seeking an interim Senior Legacies and Endowment Manager who will review, build and deliver the organisation`s strategy for Endowment Funding and legacy-giving, to expand both. This role will suit a candidate who has excellent programme planning and project management skills. You will be a subject matter expert, who can help develop not only the strategy but also the small team around you. With excellent relationship management and development skills, you will role model best practice and demonstrate credibility and influence as an ambassador for the Royal Ballet and Opera.

You will have:

• Extensive experience of planning and leading programmes for giving and legacy giving in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence wide range of stakeholders
• The ability to develop a successful strategy and marketing plan for audience engagement
• The ability to devise and deliver a programme of benefits and events for supporters, working with multi-disciplinary teams for delivery
• The ability to devise bespoke programmes for stewardship of high value relationships as required

We value the diversity new hires can bring to our workforce. A working knowledge of our repertoire is not essential, but the ability to learn quickly is.

The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.

Closing date for applications: 8am, Monday 27th October 2025

Applicants must have work authorisation for the UK. No agencies.

Art Explora is seeking a full time Community Programme Coordinator to lead on the day-to-day running of the Community Programme in London, working closely with Art Explora’s Community Programme Manager and coordinating programme volunteers.  

Art Explora is a non-profit arts organisation founded in the UK in 2021. Our mission is to tackle the social, economic and geographic barriers that prevent many people from having the opportunity to take part in the arts. We increase access to arts and culture through innovative programming, new forms of engagement and by taking cultural projects into the heart of communities, schools and care settings. We believe in building connections through the arts. 

On the Community Programme we work in partnership with care settings, such as care homes and hospitals, to connect people in care with art and creativity. Working with volunteers, artists and musicians, we share the joy of art to combat loneliness and isolation. Our main programme strand is Arts at Home, supplemented by music sessions, Music at Home, delivered in partnership with Spitz Music, and arranging trips, Art Explorers At…, for residents to visit museums, galleries and theatres.

During Arts at Home sessions, volunteers introduce residents to a variety of artworks, accompanied by open-ended questions and thought-provoking prompts designed to spark conversations and connections within care settings. Our aim is to bring residents together to encourage independent thinking, combat loneliness, improve their wellbeing, and to experience arts and culture just as everyone should have the right to.

We are seeking a Community Programme Coordinator to support the day-to-day delivery of the programme and work closely with the Community Programme Manager to expand our offer. 

Key Responsibilities

• Programme administration including but not limited to being the first point of contact and managing the volunteering inbox, processing expenses, sending weekly confirmation emails to volunteers and a monthly newsletter, and inputting monitoring data 
• Delivering and facilitating Arts at Home, and other community programme sessions 
• Support planning and delivery of trainings and events for volunteers – volunteer inductions, volunteer social events, and volunteering bespoke trainings 
• Coordinate ‘Art Explorers At’ trips to cultural venues 
• Increase knowledge within the team with research and advocacy of best practice 
• Contribute to marketing and messaging of the Community Programme through AE’s website and social media
• Lead on development of select programme areas, as required 
• Work closely with the CPM to explore and build partnerships with new care settings 

Who we are looking for

• A team spirited, organised, proactive and reliable individual 
• A passion for engaging new audiences through arts and culture 
• A good knowledge of arts engagement practice and leading organisations in this field 
• Ability to respond to challenges with flexibility, positivity, and to be solution focused 
• Proven experience of working with volunteers including recruitment, training, logistics and personal management 
• A confident communicator (oral and writing), with an ability to work with a wide range of stakeholders and partners 
• An interest in working directly within the care sector 
• A proven track record of data monitoring and administrative support 
• Desirable to have experience establishing or working with a volunteer management system
• The Project Coordinator will be required to have a Disclosure and Barring Service (DBS) check, which Art Explora will carry out upon appointment. 

Find out more

We will be hosting an information session about the role on Friday 10 October at 12.30pm. To attend, please complete the Microsoft form and we will send you the link to join on the morning. (Link to the form is available on the Role Description attachment). 

If you are unable to attend the session but would still like to find out more before applying, please get in touch with Stephanie O’Neill-Winbow, Community Programme Manager. (Email address is available under 'How to apply' information)

We are looking for a highly engaging Volunteering and Community Partnerships Manager to lead and grow on the recruitment, development and retention of our pool of volunteers. You will work across the team to ensure all volunteers are well-supported, feel valued, and are making meaningful contributions to the charities mission. You will also plan and organise a calendar of fundraising and community events for the charity.

Step-Out Mentoring is an early intervention mentoring organisation that provides support for children and young people in the heart of South London through outdoor based 1:1 mentoring and group workshops. We work with children and young people aged 8-18 who are disengaged with education and/or life, referred to our service from Social care, GP’s, Mental health services and schools. Our mentors are all volunteers from the community who are trained to become youth mentors and matched to young people for weekly mentoring sessions.

Our mission is to equipe young people with the skills and emotional resilience to thrive in life. We provide a safe environment for disengaged children and young people to work through their challenges and reconnect with the community.

As a small and growing charity our staff team are embedded in all aspects of the work we do so it is encouraged that all staff engage in the activities with the young people including trips, residentials, mentoring and workshops. 

You will be leading on ensuring the charity has a steady stream of passionate volunteers and will be able to provide excellent support for them as they start their journeys of mentoring young people. You will also be leading on organising a yearly events calandar of community events and fundraisers. Which would include a Live Music event, expedition challenge (e.g hiking up mount Snowdon) plus family freindly fun days. You will be joining a small and dedicated team that works from our youth centre in Camberwell. 

For more information please read our Job description.

This is an exciting time to join CFT as we launch a bold new business plan and have recently opened a brand-new fringe venue, The Nest. You will play a pivotal role in building and expanding relationships with local and national businesses to support our productions, Learning, Education and Participation (LEAP) programme, and wider community engagement.

The Senior Corporate Development Manager will lead the planning and delivery of CFT’s corporate fundraising strategy. You will secure new sponsorships, steward existing relationships, and develop high-value, multi-year partnerships that align with both CFT’s priorities and our supporters’ objectives.

As line manager to the Development Officer (Corporates & Trusts), you will provide guidance, support and opportunities for professional growth, ensuring best practice in fundraising and partnership management across the organisation.

Senior Corporate Development Manager (maternity cover)

£34,000 - £37,000 pa. dependent on experience

Full details of the role can be found on our website 

Key Responsibilities

Strategic

• Lead on the development and delivery of CFT’s corporate fundraising strategy, setting income targets and KPIs with the Director of Development
• Create compelling and innovative partnership opportunities for corporate supporters
• Contribute to the wider Development strategy and annual Business Plan

Fundraising & Relationship Building

• Meet the annual Corporate Development target, currently c£300,000, along with the support of the Development Officer
• Secure sponsorship for productions, seasons, and organisational priorities
• Identify, cultivate and convert new corporate supporters, building long-term, high-value relationships
• Devise and deliver tailored cultivation and pitching strategies, including for national brands
• Draft and negotiate contracts for all corporate partnerships
• Host cultivation events and support the Development Committee, Executive and senior managers in engaging prospective sponsors
• Ensure due diligence in line with CFT’s Donation Acceptance Policy
• Support the Development Officer in managing and growing CFT’s Corporate Membership network

Donor and Partnership Management

• Manage CFT’s portfolio of corporate supporters, ensuring timely delivery of benefits, publicity and events
• Oversee reporting to sponsors and partners, demonstrating impact and value
• Work with colleagues across CFT to develop and deliver bespoke partnership opportunities aligned with corporate social responsibility priorities

Marketing & Communications

• Collaborate with the Marketing Department to deliver sponsorship benefits and ensure accurate representation of sponsors across CFT platforms
• Develop creative branding opportunities and report on sponsorship reach
• Coordinate sponsor advertising and communications, with support from the Development Officer and Marketing team

Management

• Provide coaching, training and support to the Development Officer to ensure professional growth and high performance
• Model excellence in fundraising practice and collaboration across CFT
• Manage budgets within the corporate fundraising portfolio and contribute to organisational efficiency and effectiveness

To apply please emailyour CV and a covering letter, or video to our recruitment team by the deadline, quoting job reference: 2509SCDM in the subject line. In your covering letter or video, please let us know why you are applying for the role, what excites you about joining CFT and how your experience and skills match the person specification. 

Please email us if you'd like to arrange for an informal chat about the role before applying. 

The Role
We are seeking a highly skilled Business Services and Branch Finance Manager to join our team. Reporting to the Head of Finance and Resources, you will oversee financial compliance, business support services, and operational governance across our homing network.

This multifaceted role blends financial expertise, business services leadership, and compliance oversight, including Health & Safety, HR administration, procurement, fleet management, and facilities. You will be key in ensuring strong financial controls and supporting strategic decisions to enhance the impact of our charity.

Key Responsibilities

• Manage branch financial compliance, ensuring timely, accurate reporting aligned with Trust policies.

• Lead financial modelling and analysis to support new and ongoing branch activities.

• Oversee business support services including HR administration, insurance, data protection, and facilities management.

• Manage procurement and contract arrangements to secure best value and service quality.

• Provide strategic oversight of Health & Safety compliance, working with partners and branch teams.

• Lead fleet management, ensuring compliance, maintenance, and cost-effectiveness.

• Maintain financial policies, support investigations into irregularities, and embed robust governance frameworks.

• Prepare and present financial and operational reports for senior leadership and stakeholders.

Skills & Experience

• Qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with strong management accounting skills; part-qualified candidates considered.

• Charity financial management experience, including understanding of Charity SORP and subsidiary reporting.

• Proven track record managing business services functions, Health & Safety, and procurement.

• Experience with fleet oversight and compliance management.

• Strong analytical skills, including financial modelling and forecasting.

• Excellent communicator, able to simplify complex financial and compliance issues for non-specialists.

• Proficient with financial software, MS Office, and IT systems.

Personal Attributes

• Professional, proactive, and solutions-oriented with a “can do” attitude.

• Highly organised with excellent attention to detail and time management.

• Confident maintaining confidentiality and exercising sound judgement.

• Collaborative team player with strong interpersonal skills.

• Empathetic to the Greyhound Trust mission.

• Comfortable working in a multifunctional environment with animals on site.

Location & Travel
Based at our National Support Centre in Horley, Surrey, with UK travel required to support branches.

Why Join Us?
This is a unique opportunity to combine your financial and business services expertise with a heartfelt mission to improve the lives of retired racing greyhounds. Join a passionate team and help shape the future of our charity’s branch network.

Apply Now
Ready to make a difference? Submit your CV AND cover letter detailing how your skills and experience align with this role.

Community Action Redbridge is looking for a dynamic programme manager who can combine strategic thinking with practical delivery to strengthen VCSE sector capacity, amplify collective voice, and build equitable partnerships.

This is a pivotal leadership role at the heart of our vision for a fairer, more equitable borough, by supporting a vibrant and thriving VCSE sector. A strong, connected, and sustainable VCSE sector is essential to building resilient communities and driving lasting social change.

In this role, you will create the conditions in which VCSE organisations can do their best work :

•  supporting them to build their resilience and sustainability,
• raise awareness of their vital contribution,
• and ensure their collective insight and expertise influences local systems, policy, and practice.

The Sector Development Programme Manager will lead the design and delivery of a programme of support that strengthens, connects, and champions the local sector. They will oversee and enhance our existing offer while leading work to build the sector’s connective infrastructure.

This will include working collaboratively with our members to develop strong, inclusive networks that reflect their priorities, foster collaboration, peer support, and shared learning, and build a more unified and representative sector voice - ensuring that the insight and expertise of VCSE organisations meaningfully influence local systems, policy, and practice.

With a commitment to equity, collaboration, and community-led development, the Sector Development Programme Manager will work closely with partners, funders, and stakeholders to raise the profile of the local VCSE sector and advocate for the investment, recognition, and support it needs.

They will bring strategic leadership and programme management expertise, along with a deep understanding of the sector’s role in tackling inequalities and driving social change. Please note that this role can be offered on a hybrid basis, with a minimum of three days per week in the office. As an organisation rooted in community, we believe that regular in-office presence is important to foster collaboration, connection and team cohesion.

About Community Action Redbridge

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. We do this by:

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive.
•  Supporting local people to drive change in their own communities, through social action, volunteering and active participation. ·
• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge.

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. This role will provide strategic leadership across multiple projects, ensuring they are well-managed, deliver impact, and reflect the strengths and priorities of Redbridge’s VCSE sector. Please share an example of when you have managed a complex programme - how did you use monitoring, evaluation, and learning to improve delivery, demonstrate impact?

2. This role will lead efforts to develop the sector development programme and secure funding for new and existing projects, as well as contributing to wider organisational fundraising efforts. Please share your experience of fundraising and diversifying income streams.

3. This role requires building trusted relationships and collaborating across sectors. Can you give an example of when you have brought partners together around a shared goal? How did you ensure the partnership was strengths-based, inclusive, and built shared ownership?

4. Community Action Redbridge is driven by values of shifting power, collaborating, learning, and seeing the bigger picture. How have you demonstrated inclusive and values-led leadership in previous roles, and how would you foster an empowering and collaborative learning culture in this role?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

Would you like to work in a forward-looking, agile, innovative, faith-based charity? One where you can bring your current skills and experience and develop your career through our global training partner.

From its humble beginnings, ICC has become a trusted advocate and innovative leader in providing compassionate care for children with disabilities. For over 30 years, thousands of vulnerable children’s lives have been transformed by the essential services we provide.

Within China’s ever-changing social landscape, ICC’s nurturing care is modelling a new standard of support and empowerment for children with disabilities. Our dedicated team of therapists, special educators, social workers, vocational trainers and medical staff work tirelessly to help children live with hope, dignity and opportunity.

Main purpose of the role 
As our Fundraising Manager, you will be responsible for the development and delivery of our fundraising strategy, working closely with the Executive Director, the Finance Team, the Insight Fundraising Officer and the Trust and Foundations consultants. The Fundraising Manager will develop existing income streams and strengthen stakeholder and supporter engagement. As Fundraising Manager, you’ll work closely with other global team members to review and implement our fundraising strategy in line with our strategic goals. 

Main Responsibilities: 

1. Play a leading role in the development and delivery of ICC’s fundraising strategy and the success of direct marketing, telemarketing and online campaigns to generate cash, regular giving and Gift Aid. 
2. Plan, research and implement all aspects of direct marketing aimed at acquiring and retaining new and existing supporters. 
3. Establish a robust donor stewardship strategy, building strong relationships with existing  and potential donors and increasing donor retention and engagement 
4. Lead on the cultivation and stewardship of partnerships with churches. 
5. To manage the direction and relationship with our Trust and Foundation consultants by collaborating in the research, writing and submitting targeted Trust applications and report on grants awarded. 
6. Work with the team to support the legacy giving strategy, to maximise long-term income. 
7. To have oversight of the in-house CRM database (Microsoft D365). Work with the team to develop competency in the effective use of our CRM database as part of our donor stewardship and reporting structure. 
8. To assist and promote ICCs presence at fundraising and other events.
9. Manage the ongoing development and implementation of a regular giving strategy and donor care to reduce attrition rates. 
10. Regularly monitor and evaluate direct marketing campaigns, Trust fundraising, recurring giving and legacy fundraising, provide results and feed the learning back into the organisation. 
11. To keep abreast of key issues and best practices within the direct marketing/fundraising sector. 
12. Ensure fundraising practices comply with GDPR, the Data Protection Act and the Code of Fundraising Practice. 
13. Undertake additional duties as requested. 
14. Line manage the Insight Fundraising Officer and lead our Trusts and Foundations partner.

Fundraising Campaigns and Events 

1. Plan, coordinate, and manage our annual fundraising event. 
2. Support the Executive Director on other events. 
3. Project manage our newsletter and appeal campaigns. 

Safeguarding Statement

International China Concern is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in all our programmes and operations. We expect all staff, volunteers, and partners to uphold this commitment and adhere to our safeguarding policies and procedures.

All staff play a critical role in ensuring that safeguarding is embedded within the organisation. This includes promoting a culture of safety, ensuring child protection risks are identified and mitigated, and supporting staff and partners to uphold safeguarding standards.

Pre-employment checks will be conducted in line with safer recruitment practices, including criminal record checks, reference verification, and assessment of suitability to work with children. The successful candidate will be required to complete safeguarding training and demonstrate a strong understanding of child protection principles, particularly in international and cross-cultural contexts.

We operate a zero-tolerance approach to abuse and exploitation. Safeguarding is everyone’s responsibility, and we are committed to continuous learning and improvement to ensure the safety and wellbeing of every child we serve.

We together are: 

Filled with FAITH, Moved with a heart of COMPASSION, Connected by a Spirit of  COLLABORATION, Leading through INNOVATION, Serving with PROFESSIONALISM

Our preference is for a full-time candidate working remotely. However, we are willing to consider applications from exceptional candidates who would only be interested in working part-time or as part of a job share.

For the full person spec and job description, please refer to the attachment below.

We are working with Dogs for Good who are seeking a new Campaigns Partner.

Dogs for Good is a registered charity dedicated to advancing the boundless possibilities of what a connection between people and dogs can enable – in making everyday life fuller, healthier, and happier for everyone involved.

The new Campaigns Partner will create simple, easy campaigns that anyone can join. Think local dog walks, coffee mornings, school talks, poster trails, library displays and quick volunteering. You will set up ways to connect using links, forms, and print. You’ll manage all this data in our system and share reports with the team. You will enjoy practical ideas, neat ways of working and tidy data.

The successful candidate will be able to demonstrate:

• Experience in running public or community campaigns or events.
• Confidence with forms, spreadsheets and a database (D365 training provided)
• Excellent written and verbal communication skills
• Strong organisational skills and the ability work under pressure.
• Excellent interpersonal skills, with the ability to build strong relationships at all levels including volunteers and external partners.
• Comfortable around dogs and dog-friendly events.

A background in charity or education is desirable, basic reporting (Excel) would be an advantage.

Please note that this role will require occasional working unsociable hours (evenings and weekends) and a full UK driving licence and be willing to travel. A basic DBS check will be required.

For more information, please contact Louise Portnall, Recruitment Consultant at Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Head Office in Banbury (The Frances Hay Centre) / hybrid working policy in place. Remote working considered.

Closing date: Sunday 2nd November 2025

However, applications are being reviewed and actioned on a rolling basis, so please apply as soon as possible to avoid disappointment.