Volunteer manager volunteer roles in shepperton, surrey

The Howard of Effingham School Friends (PTA) - Treasurer

The Howard of Effingham School Friends exists to foster good relationships between parents and staff; to raise funds for the purchase of extra items of equipment; to provide services for pupils and to organise social functions.  The committee of parents and teachers arranges a wide range of social and fund-raising activities.  All parents are warmly invited to join in on every possible occasion.

We are looking for a Treasurer to join our committee:

Main purpose of the role

The treasurer controls the Friends funds in line with the committee’s decisions as well as charity law. They make sure upcoming events are affordable and profitable and report financial information to the rest of the team.

The treasurer’s responsibilities are:                                                                                                                                        

• Manages the day-to-day finances
• Keeps a detailed and accurate record of the financial activity of the Friends
• Reports on the finances at meetings in a clear, concise way
• Arranges floats for events
• Ensures money is kept safely before and during events
• Banks the takings from events and fundraisers
• Makes Gift Aid claims
• Implements procedures for making payments and claiming expenses
• Completes the Charity Commission annual return
• Gets accounts audited where necessary

At the AGM

• Prepares the financial report

Applications

Please apply by email outlining your suitability for the role.

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Location: Remotely/UK 

Unpaid role 

Applications Deadline: May 31 2025

Children Change Colombia (CCC) is seeking a finance and investment trustee based in the UK and/or in Colombia to join our dynamic team that operates in the UK and Colombia.

Children Change Colombia is the UK’s largest charity with more than 30 years experience working exclusively in Colombia. We believe that, with the appropriate support, Colombian children can claim their right to live safely and in peace and demand that the adults responsible for protecting their rights do so – in this way, children can change Colombia. Over the last three decades, CCC has helped more than 65,000 children to overcome the trauma of poverty, armed conflict, displacement, and the lack of education, and has invested 15 million pounds in more than 50 multiannual projects all across the country.

We seek to complement the work of others and avoid duplication whenever possible. One of our key aims is to work on issues that are neglected by others and bring innovation where opportunities are short. Many of the projects we support are pioneering services for children in areas where such services do not already exist. For instance, we work in schools in remote villages near the Pacific coast where state institutions are weak and few NGOs operate. In cases where other organisations do operate services for children, we collaborate with our partners to help them identify these organisations and then determine how they can work to complement and improve existing services.

The finance and investment trustee will be part of the Board of Trustees and support the Fundraising efforts, contribute to the overall governance and strategic direction of the charity, with a particular focus on the effective stewardship of new strategies for funding such an endowment. This includes ensuring new sources of charitable income are managed in accordance with legal and ethical standards, aligned with the charity’s long-term mission, and capable of delivering sustainable income for future generations. 

Reports to: Chair of the Board of Trustees

Their main duties and responsibilities include:

• Fulfil all legal duties of a charity trustee as defined by the Charity Commission and the Charities Act 2011.

• Oversee the establishment and ongoing management of the funds in line with the charity’s objectives and governing documents.

• Work with fellow trustees and senior staff to develop and approve the investment policy statement and spending policy for all sources of income.

• Monitor investment performance and ensure all funds are managed by appropriately qualified fund managers.

• Ensure compliance with legal, regulatory, and ethical standards relating to investments, including responsible investment principles if adopted.

• Participate in the finance subcommittee and other investments subcommittee that may be created.

• Contribute to risk management relating to the new sources of income, including market volatility and inflationary pressures.

Board members are legally responsible for the organisation and for supporting effective management of its resources. In particular, the responsibilities of a Member of the Board of

Trustees are as follows:

• Direct the affairs of CCC, ensuring that it is solvent, well-run, and delivering the charitable objects for which it has been set up, as a joint responsibility with the other board members.

• Ensure that CCC complies with charity law, and with the requirements of the Charity Commission as regulator, as a joint responsibility with the other board members

• Ensure that CCC does not breach any of the requirements or rules set out in its governing document and that it remains true to its charitable purpose, as a joint responsibility with the other board members

• Provide informed opinion and advice to board and staff on all issues relating to the functioning of the charity including programmes, fundraising, finance, and administration, where appropriate

• Attend quarterly board meetings, at CCC’s office in central London or online and to read and comment on associated documentation

• Participate in ad hoc meetings and sub-groups as requested by the Chair of the Board, according to your particular field of expertise. Reading and commenting on associated documentation as necessary.

• Being an Ambassador for the organisation at external events as required and increase the profile of the organization.

We are looking for a commitment of up to three years. As part of our procedures, all Trustees must adhere to the CCC’s Child Protection and Safeguarding Policies. A DBS check is carried out on all trustees/staff/volunteers appointed.

Person Specification

• Understanding of charity governance and the responsibilities of trustees.

• Experience in endowment structure or endowment strategy, investment and private capital.

• Understanding of or willingness to learn about Colombia’s social, environmental and political reality

• Strategic thinking with the ability to balance long-term planning and short-term oversight.

• Ability to work collaboratively.

• Commitment to the values and mission of CCC.

CHILD PROTECTION

Please note that the successful candidate will be expected to accept and commit to Children Change Colombia’s Child Protection and Safeguarding policies.

DIVERSITY

CCC is committed to diversity, and welcomes applications regardless of sex, gender, race, age, sexuality, belief or ability. 

The Pirate Castle is a buzzing charity based in the heart of Camden.  From our iconic castle base we offer boating, kayaking and canoeing as well as community space to hire.  We are looking for a Company Secretary for our engaged trustee board to minute our meetings and to lead on governance and compliance matters.  We look forward to hearing from candidates with governance experience who are keen to contribute to the future of a well-loved community charity as it approaches its 60th year.

Purpose of the Role:
As a Trustee of SAPHNA, you will play a vital role in ensuring the organisation achieves its mission to promote excellence in school and public health nursing. Trustees are responsible for the overall governance, strategic direction, and financial sustainability of SAPHNA.

Key Responsibilities:

• Contribute actively to the Board’s strategic decision-making and direction.
• Ensure SAPHNA complies with its governing document, charity law, and relevant regulations.
• Uphold SAPHNA’s values and promote its objectives.
• Provide guidance and expertise to support SAPHNA's development and growth.
• Oversee SAPHNA’s financial stability, approving budgets and ensuring resources are used effectively.
• Attend and actively participate in Board meetings (approximately four per year) and contribute to subcommittees or working groups as required.
• Support fundraising, partnerships, and advocacy activities where appropriate.
• Act as an ambassador for SAPHNA, representing the organisation to stakeholders.

Person Specification:

• A commitment to SAPHNA’s mission, vision, and values.
• Strong strategic thinking and decision-making skills.
• Effective communication skills and a collaborative approach.
• Experience in governance, leadership, or relevant professional expertise.
• Knowledge of school and public health nursing or the broader healthcare landscape (desirable but not essential).

Time Commitment:
Trustees are required to attend quarterly Board meetings, participation in working groups or committees, and occasional representation of SAPHNA at events.

Link Age Southwark is a vibrant local charity providing support to over 800 older people in Southwark who are feeling lonely or isolated. Our vision is for friendly local communities where older people and those living with a diagnosis of dementia can thrive in their later years.

All our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

By becoming a Digital Buddy, you’ll help bridge the digital divide, ensuring everyone can stay connected and navigate the digital world confidently. Are you able to support our service users and help build their digital skills with sessions at home on their mobile phones, tablets, or laptops? Our Digital Buddies provide up to six weekly home visits, each lasting 1-2 hours.

Some examples of what a Digital Buddy can assist with:

• Accessing online services
• Setting up a new digital device
• Mobile messaging
• Sending emails 
• Picture messaging
• Problem solving
• Staying safe online

No need to be a tech expert—support with the basics so our older friends can communicate and navigate their devices. Please note that our Digital Buddies are not able to support with online banking, advice on purchases, or fixing hardware.

Becoming a volunteer with Link Age Southwark is a fantastic opportunity to meet new people and get to know more about your local community.

We cover all reasonable expenses and we are happy to provide references for volunteers who have completed 6 months of volunteering with us.

Please note that all our volunteering opportunities are within the London Borough of Southwark, predominantly south of the borough - Camberwell, Peckham, Nunhead, Dulwich and around. 

5 x Trustee Position including one Treasurer Role

 3ST (Third Sector Together) North West London Voluntary and Community Sector Alliance

About Us

3ST is the alliance of the voluntary and community sector across North West London's Integrated Care Board (ICB) region. We support the voluntary, community, and social enterprise (VCSE) sector in influencing and engaging with our health system while supporting the delivery of meaningful services. Our mission is to increase the VCSE sector's contribution to addressing health inequalities, improving service quality, and supporting healthier lives across North West London.

The Opportunity

We are seeking an experienced professional to join our Board of Trustees, bringing expertise in one or more of the following areas:

• Financial Management and Accounting

• Procurement and Contract Management

• Human Resources

• Corporate Governance

Key Responsibilities

1. Governance

· Ensure the charity is carrying out its purposes for the public benefit.

· Safeguard the charity’s reputation, values, and mission.

· Ensure compliance with the Charity Commission’s regulations, the charity’s governing document, and relevant UK laws.

· Support the development and monitoring of organisational policies and procedures

2. Strategic Oversight

· Contribute to the strategic direction of 3ST, ensuring alignment with our mission and values

· Monitor the implementation and effectiveness of agreed strategies and objectives.

· Guide the development of procurement and contract management processes

3. Financial Management

· Approve budgets and ensure proper financial oversight, including adherence to charity accounting standards.

· Ensure the charity has sufficient resources to operate sustainably and responsibly.

· Assess and manage financial risks appropriately.

4. Risk Management

· Identify and evaluate potential risks, ensuring appropriate measures are in place to mitigate them.

· Maintain safeguarding practices to protect beneficiaries, staff, and the reputation of the charity.

5. Legal Compliance

· Ensure the charity meets its legal and regulatory requirements, including filing annual returns and accounts.

· Ensure adherence to data protection and equality legislation.

6. Advocacy and Representation

· Act as an ambassador for the charity, fostering positive relationships with key stakeholders and partners

· Uphold and actively promote the charity’s values and aims.

· Support the Alliance's representation and influencing work across the health system

· Champion the role of the VCSE sector in addressing health inequalities

________________________________________

Person Specification

Essential Experience and Skills

· Senior-level experience in either finance, procurement, or governance within the public, private, or voluntary sector

· Understanding of charity governance and trustee responsibilities

· Strong analytical and problem-solving abilities

· Experience in strategic planning and risk management

· Excellent communication and interpersonal skills

· An understanding of or connection with North West London.

Desirable Experience

· Knowledge of the health and social care landscape in North West London

· Understanding of integrated care systems and NHS structures

· Previous board or trustee experience

Personal Qualities

· Commitment to reducing health inequalities and improving community wellbeing

· Strong ethical principles and commitment to public service

· Ability to work collaboratively as part of a diverse board

· Strategic thinking and ability to analyse complex information

Time Commitment

· Board meetings bi-monthly (6 per year)

· Annual Board Strategy Away Day

· Additional time for document review and strategic planning sessions

Remuneration

This is a voluntary position. Reasonable expenses will be reimbursed according to our trustee expenses policy.

The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations. 

We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities. 

Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.

We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience in ​governance, strategic planning, or non-profit leadership. ​

We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.

[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]

About the National Tremor Foundation: 

The National Tremor Foundation (NTF) is a leading charity dedicated to providing support and advocacy for individuals living with neurological tremor-related conditions, including Essential Tremor (ET) and other movement disorders. Our mission is to improve the lives of those affected by tremor through research, education, and the provision of vital services.

Position Overview: 

The National Tremor Foundation is seeking a passionate and dedicated individual to join our Board of Trustees

Trustees provide strategic leadership and governance, ensuring that the Foundation fulfils its mission and objectives while adhering to legal and regulatory requirements. This is an exciting opportunity to make a meaningful impact on the lives of people living with all kinds of neurological tremors.

Key Responsibilities: 

• Strategic Leadership: Work closely with the Chairperson and other trustees to provide strategic direction and oversee the implementation of the Foundation’s mission, vision, and values. 

• Governance and Oversight: Ensure that the Foundation complies with all legal and regulatory requirements and uphold the highest standards of governance. This includes financial oversight and reviewing organisational performance. 

• Fundraising and Advocacy: Support fundraising efforts by leveraging personal networks, helping raise the Foundation’s profile, and engaging with key stakeholders. Advocate for the needs of people living with all kinds of neurological tremor. 

• Policy and Program Development: Contribute to the development and review of policies and programs that meet the needs of those living with neurological tremors and their families and care giver. 

• Risk Management: Ensure that the Foundation is effectively managing risks and developing strategies to mitigate them. 

• Collaboration and Support: Engage with staff, volunteers, and the community to support the delivery of services and activities. 

Skills and Experience: 

• Experience in Governance: Previous experience in a trustee or non-profit governance role is highly desirable, although not essential. 

• Commitment to the Mission: A passion for improving the lives of individuals living with neurological tremors and a commitment to the mission of the National Tremor Foundation. 

• Skills in Leadership: Strong leadership, communication, and decision-making skills. The ability to build relationships and work effectively with diverse stakeholders. 

• Financial Acumen: Experience with financial oversight and the ability to understand budgets and financial statements. 

• Fundraising or Advocacy Experience: Experience in fundraising, marketing, or advocacy would be beneficial but is not essential. 

• Personal Qualities: A collaborative and solution-oriented approach, with a strong commitment to inclusion, diversity, and empathy for those affected by tremor conditions. 

• Medical Knowledge: Having a medical background would be advantageous for this role, especially someone that is aware of the current care pathways and treatment options for neurological tremors.

Time Commitment: 

Trustees are expected to attend at least four Board meetings per year (approximately 2 hours each), plus additional time for fundraising activities and events. Trustees will also be required to attend our annual conference and other ad-hoc meetings as necessary. Trustees are also expected to take on a portfolio lead and provide support to the General Manager to deliver on this. 

Term: 

Trustees are appointed for a three-year term, with the possibility of reappointment for a further term. 

This is an opportunity for someone with a knowledge of financial processes and systems to work on a voluntary basis to support the work of the BEARR Trust in the role of Honorary Treasurer.

The BEARR Trust is seeking to recruit a new Treasurer, responsible for overseeing the Charity’s income and expenditure, preparing regular financial reports to the Board of Trustees and preparing the annual accounts. The Treasurer will also be a Trustee of The BEARR Trust. This role is voluntary.

Background

The BEARR Trust was established in 1992 to support community-based organisations helping vulnerable people in Eastern Europe and Central Asia. We provide grants to grassroots community groups alongside information and knowledge exchange to build partnerships and strengthen support for vulnerable people through local activity. Currently, we work in ten countries: Armenia, Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Turkmenistan, Ukraine and Uzbekistan.

Role description

Specific duties of the Treasurer

The Treasurer is responsible for:

· Maintaining oversight of The BEARR Trust’s finances

· Providing regular reports (every two months) to Trustees on income, expenditure and financial risks

· Working with the Chairman to prepare an annual budget, and keeping track of performance against the budget throughout the year

· Ensuring that partners and suppliers are paid efficiently. This includes making international payments, most of which are done via Convera

· Preparing the Annual Accounts for independent examination, and liaising with the independent examiner to ensure that queries are addressed.

General Trustee duties

As with all charities, the Trustees collectively are responsible for The BEARR Trust’s aims and direction, for its property, finances and the employment of staff and volunteers. All Trustees must:

· Ensure that the Trust complies with charity law and the requirements of the Charity Commission, the Trust’s own charitable purposes and objects, other relevant legislation and the requirement for trustees to act with integrity and avoid any personal conflicts of interest or misuse of charity funds or assets

· Ensure that the Trust is and will remain solvent, use charitable funds and assets wisely, and only to further the Trust’s purposes and interests, while avoiding undertaking activities that might place the Trust’s property, funds, assets or reputation at undue risk

· Exercise reasonable care and skill, using personal knowledge and experience to ensure that the Trust is well-run and efficient, and consider getting external professional advice in all matters where there may be material risk to the Trust.

Beyond these formal duties, Trustees undertake a variety of roles. These include contributing to our newsletter, managing and contributing to events, raising funds and considering applications to the Small Grants Scheme and Ukraine Appeal. There are therefore opportunities to become involved in the wide range of BEARR’s activities.

Person specification

The Treasurer should have:

· A commitment to The BEARR Trust’s goals and charitable objects and an interest in, and some knowledge of, the context for BEARR’s work in Eastern Europe and Central Asia

· Experience of financial management and administration, budgeting and reporting. This does not need to include formal accountancy qualifications – experience may come from general management roles in paid or voluntary work.

Experience in preparing charity accounts using the Charities Statement of Required Practice (SORP) would be advantageous. Experience in fundraising (e.g., preparing funding applications and budgets) would also be welcome.

Time requirement

The time required varies from week to week, although payments need to be made and the accounts updated on at least a weekly basis. Indicatively, this equates to a time requirement of around 3 hours per week, in addition to attendance at Trustee meetings every two months (Trustee meetings are held in London, although remote attendance is also possible). However, time availability and support needed can be discussed with potential volunteers for the role.

Expenses

Trustee roles are unpaid. However, they may claim reasonable travel expenses.

Title:  Communications volunteer

Summary

Help us grow and engage our audiences by creating communications materials for us to use externally and across our website, social media, print materials and newsletter, so that we can help support the mental health of more women across Sussex.

Description

Our charity delivers counselling and therapeutic groups for women across Sussex. We are looking for an experienced communications professional to work with to support with all or some of the following:

Communications:

· Help to create a communications plan with the CEO, mapping out key activities and campaigns over the year

Social media:

· Assess our current social media and make recommendations to improve content and engagement

· Design and create weekly posts and reels using Canva

· Create 1-3 social posts per week

Newsletter:

· Re-purpose key social posts for our monthly e-newsletter, using MailChimp

Outreach:

· Build a partner communication list and liaise with key organisations and share key materials with them, such as leaflets and information about our services to raise our profile

· Build contacts and reach out to potential press to raise awareness of our organisation

Events:

· Assist with fundraising events and promotion of these from the Brighton 10K run, our Christmas raffle and party.

You will be working with the CEO who will provide our existing brand/style/logo guidelines and brand research/user personas.

What impact will they have?

Your creative output will shape how we present ourselves to our clients and funders. With your help we will be able to continue to reach and support more women across Sussex.

About the volunteer

Description

We are looking for a volunteer who:

· Has experience in creating and writing communications materials such as social media posts

· Ideally has experience in Canva and MailChimp

· Has the ability to quickly understand the needs of our team / organisation / participants

· Has good communications and organisation skills

· Understands the resource constraints of a small charity and is able to work with these.

Skills

· Marketing and communications

Where and when

Location

Can be fully remote or partly remote if based near Brighton.

Time

Time commitment

· 0-6 hours / week – the role could be an ongoing role

Volunteer availability

Either inside or outside office hours.

Application details

Application instructions: please send published content examples (social, blog or e-newsletter posts) a CV and details of your availability and interest in the role 

Volunteer Safeguarding Lead  for Watford and Three Rivers Refugee Partnership (WTRRP)

Job summary:  The Safeguarding Lead will play a crucial role in developing, implementing, and overseeing safeguarding policies and procedures. This individual will work closely with staff, volunteers, and the Committee to promote a safe environment and handle any safeguarding concerns effectively.

WTRRP is a registered charity (England, reg no 1162226) that exists to support people in the Watford Borough and Three Rivers District of West Hertfordshire, who do not yet have status in the UK, or who have specific needs related to their application process or welfare. Currently WTRRP has around 160 live cases (defined as a family unit or individual currently in need of our help).

WTRRP is run by a Committee, which includes several Trustees. The Committee meets typically every 2 months and also for an Annual General Meeting, but it also provides day-to-day support to our staff members (Casework Coordinator and part-time Office Manager) and to our ~80 volunteers.

The main roles of the charity are to run a drop-in session every Tuesday (at St Mary’s Church in central Watford), a social hub at the same time, and to provide financial and other assistance to its clients for their application process for leave to remain in the UK.

Commitment: [ approximately 5 hours per week]

Key Responsibilities:

Policy Development: Develop and regularly review safeguarding policies and procedures to ensure they are up-to-date and compliant with legal and best practice standards.

Training: Organize safeguarding training sessions for staff and volunteers and review exisiting training.

Support: Provide guidance and support to staff and volunteers on safeguarding matters, including responding to concerns and allegations.

Monitoring: Monitor the implementation of safeguarding policies and practices across the organization.

Reporting: Maintain accurate records of safeguarding concerns and incidents, and ensure timely reporting to relevant authorities and stakeholders.

Review: Conduct regular reviews of safeguarding practices and make recommendations for improvements.

Key Requirements:

Experience: Prior experience in safeguarding, child protection, or a related field is preferred. Experience in a leadership or advisory role is advantageous.

Knowledge: Strong understanding of safeguarding legislation and best practices. Knowledge of working with vulnerable individuals is essential.

Skills: Excellent communication and interpersonal skills. Ability to handle sensitive information with discretion and professionalism.

Commitment: A commitment to safeguarding and promoting the welfare of children, young people, and vulnerable adults.  The role will require approximately 5 hours per week.

Qualifications: Relevant qualifications in safeguarding, child protection, or related areas are desirable. Training in safeguarding is a plus.

What We Offer:

Impact: The opportunity to make a significant difference in the lives of those we support.

Support: NCVO safeguarding Lead training and support from the Committee.

Development: Networking with other safeguarding professionals.

Flexibility: The role is flexible and can be adapted to fit around your other commitments.

How to Apply:

If you are passionate about safeguarding and want to contribute to our mission, please contact us for an intial discussion about the role or application form. Please visit our website for more information about the Partnership.

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.

Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available during the following hours:

• Monday to Sunday, 5pm-7pm
• Friday and Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

Offering your skills and time each month will give our fledgling organisation the boost it needs as we deliver our long-term strategy. Carers' Hub is an independent local charity based in Brixton. Our mission is to improve carers’ lives in Lambeth through quality services and community engagement. We achieve this through four core workstreams: raising awareness of carers, influencing local policy through community engagement activities, improving carer wellbeing and connecting carers to each other and to support and training opportunities through our services.

Caring for a loved one, family member, friend or neighbour, can have a significant impact on all aspects of a carer's own life. Our dedicated and passionate team work with carers to help overcome challenges around managing at home, finances, caring with confidence, education and employment, physical health and emotional wellbeing.

We have an exciting opportunity for new Trustees to join the Carers’ Hub Board, responsible for the overall governance and strategic direction of the charity.  We have recently reviewed the current Board and we are particularly interested to hear from people with the experience or skills outlined below, but these are not mandatory, and we would like to hear from anyone with an interest in being a trustee:

• Finance: accounting, managing budgets, producing financial reports. You might be a qualified accountant, or someone who has good financial management experience. We are looking for someone who can help ensure that the Board can provide adequate scrutiny, assurance, and support of the charity's finances. 
   
• Fundraising: writing bids, securing corporate partners or raising donations from individuals. We are keen to diversify our income and we are looking for someone who has fundraising experience to advise and support our staff team to raise funds. 
   
• Legal: employment law, charity law or a different discipline. We are looking for someone who can offer us advice and guidance when needed and help us with reviewing contracts and other documents.

At Carers' Hub, we want our Board to be representative of the diverse community we support. We are keen to hear from anyone who is interested, even if you haven't previously pictured yourself as a trustee or aren't sure if you have the experience or skills required. 

Meetings take place at our offices, in person, in Brixton approximately once every two-three months.  They currently run from 4pm until 6pm and we value our Trustees being able to attend meetings in person.  It is hoped that you will be able to contribute your time to help develop pieces of work outside of meetings depending on your skill set and availability. 

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and answer a few short screening questions about your relevant skills and motivation.

Closing date: 9am Friday 30th May

"We are looking for 3 candidates to join our volunteer enhanced professional development programme and gain real world experience in your chosen field). While we only have 3 vacancies available through this programme, other options are available if your skills match our criteria".

About the Role

The Enhanced Professional Development Programme (ePDP) Liaison plays a pivotal role in driving the success of our flagship professional development initiative. This position is responsible for managing the end-to-end execution of the ePDP, ensuring seamless coordination between participants, Heads of Department (HoDs), and stakeholders. The ideal candidate will combine exceptional organizational skills with a passion for fostering professional growth, ensuring participants remain engaged and supported throughout their development journey.

Key Responsibilities

1. Programme Management

   • Oversee the effective implementation of the ePDP, ensuring alignment with organisational goals.

   • Welcome participants to the programme, providing orientation materials and clarifying expectations.

2. Participant Support & Progress Tracking

   • Conduct initial skills assessments to identify individual development needs.

   • Monitor and document participant progress, providing regular updates to stakeholders.

   • Schedule and coordinate meetings between participants and their respective Heads of Department (HoDs).

3. Coordination & Communication

   • Manage day-to-day operations, including scheduling sessions, sending reminders, and maintaining programme documentation.

   • Serve as the primary point of contact for participants, addressing queries and resolving issues promptly.

4. Engagement & Feedback

   • Design and organise feedback sessions to gather insights from participants and HoDs, using data to refine the programme.

   • Develop strategies to ensure active engagement (e.g., interactive workshops, milestone celebrations).

5. Reporting

   • Prepare progress reports for senior leadership, highlighting achievements, challenges, and recommendations.

Required Skills

• Keen Eye for Detail: Ability to manage complex schedules, track progress meticulously, and maintain accurate records.

• Excellent Communication Skills: Strong written and verbal communication to liaise effectively with participants, HoDs, and stakeholders.

• Relationship Building & Networking: Proven ability to foster trust and collaboration across departments.

• Organizational Agility: Skilled in multitasking, prioritization, and meeting deadlines in a fast-paced environment.

• Problem-Solving: Proactive approach to addressing challenges and improving programme delivery.

Preferred Qualifications

• Experience in coordinating professional development programmes or similar initiatives.

• Familiarity with data analysis to assess programme effectiveness.