Volunteer officer jobs
Help shape a future where fewer people die by suicide
Samaritans is entering an exciting new chapter, focused on transforming how we deliver support to those in greatest need. As Assistant Director of Service Delivery (North), you’ll play a crucial leadership role in shaping our future direction, ensuring our services remain accessible, resilient, and able to make the biggest possible difference across the UK in our mission to reduce the number of lives lost to suicide.
In this pivotal new role, you’ll work alongside our incredible team of Samaritans to implement transformational change within our service delivery structure - starting with our Yorkshire and Humberside Pathfinder region. You’ll help design and embed a sustainable, inclusive, and high-quality service delivery model and structure that ensures everyone who needs Samaritans’ support can access it safely, whenever and wherever they need it, because tomorrow is too late.
We’re looking for someone who:
- Brings expertise in leading complex organisational change with empathy and purpose.
- Is a collaborative and emotionally intelligent leader who can inspire, empower, and harness the contribution of our teams.
- Has experience in service design, operational leadership, and using data and evidence to drive improvement.
- Understands the importance of safeguarding, inclusion, and working with volunteers in sensitive environments.
- Has a positive approach and values human connection and collaboration.
You’ll be a key driver of innovation and resilience within our service, helping ensure that Samaritans’ life-saving work continues to reach people in their moments of greatest need.
If you’re motivated by impact, connection, and the opportunity to shape the future of our life saving listening support in the UK - we’d love to hear from you.
Full outline of the role available in the Job description file attached.
The contract terms:
• Permanent contract
• £65,000 - £70,000 per annum with Benefits
• Our full time hours are 35 hours per week, but we are passionate about flexible working - talk to us about your preferences. Due to the nature of our work, regular weekend working will be required with time off in lieu given.
• Hybrid working: Meeting in person and working collaboratively are things we value. This is a Home based Contract, linked to our Ewell (Surrey) office with a blend of home working and significant travel throughout the Region. The successful candidate should live within close proximity of the Region. Do get in touch with any queries about location prior to applying. Regional Map available.
About Samaritans:
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochurevo. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS):
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
To Apply and help Samaritans make sure fewer people die by suicide, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications will close Sunday 23rd November.
Interviews
All applicants will receive notification of the outcome of their application.
The selection process will be in two stages with virtual interviews taking place on the 4th and 5th December. Those taken through to the second stage, will be invited to attend an interview in person at our offices in Ewell on one of the 9th , 10th or 11th December 2025.
Unfortunately we may not be able to be as flexible as usual in offering an alternative date so please do hold these dates in your diary, if applying.
The client requests no contact from agencies or media sales.
Brief role description:
Reporting to the Chief Executive Officer, this role is responsible for what happens in our parks and open spaces on Saturday and Sunday mornings, for the community of volunteers who make this happen and for how we support participants and event teams with their requests and queries.
This role oversees all aspects of delivering and supporting parkrun events across the world, collaborating with global colleagues to ensure that parkrun events continue to be delivered in line with our principles of simple, scalable, sustainable and our promise that they will be free, for everyone, forever.
This role will also have oversight of the effective delivery of our volunteer strategy and will ensure that our volunteer community and ambassador networks global continue to grow, diversify and thrive.
Also overseeing the Support team who manage event risk assessments and respond to range queries, the successful candidate will be responsive to the learnings from the Support team and translate them into new policy or practice.
Finally, as a member of the SLT this role will help shape and deliver parkrun’s global strategy, championing event delivery and leading cross functional projects.
Main responsibilities:
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Sets overall global strategy for event delivery, ensuring that parkrun events are not only safe and accessible, but the barriers to event delivery are minimised and the parkrun event delivery model remains simple, scalable, and sustainable. This includes:
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Working with the divisional event delivery leads to ensure best practice is developed, balancing local context and global direction
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Ensuring that divisional event delivery teams are appropriately recording, classifying, actioning, and monitoring event-related incidents
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Responsibility for operational of the critical incident line, staff and volunteer rostering and training
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Monitoring critical medical incidents and maximising the safety of participants through proactively reviewing practices and policies
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Responsibility for creating and maintaining global event delivery guidance, policies and procedures, as well as ensuring that guidance is shared appropriately and that event team adherence is monitored.
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Working with the Global Volunteering Lead to:
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To oversee the implementation of parkrun’s global volunteering strategy, and to ensure that volunteering is valued, celebrated and supported as a form of participation
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Provide internal thought leadership to drive the delivery of a cohesive approach and voice for volunteering activities across our global organisation
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Drive forward effective digital and in-person volunteer engagement and high quality support, training and development
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Oversee volunteer associated policies and procedures
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Engage with external stakeholders in the volunteering space to ensure parkrun offers best practice in volunteer engagement.
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Working with the Global Head of Support to:
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Develop and execute a comprehensive support strategy that enhances our relationship with our community
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Oversee the event risk assessment process
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Continuously assess and enhance support processes to meet evolving needs of the parkrun community
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Collaborate across the organisation to ensure seamless integration of support services into the overall parkrun ecosystem
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Monitor performance metrics and identify areas for improvement.
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Desirable Experience:
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Track record of setting an operational strategy, aligning teams to organisational goals and delivering measurable results
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Skilled in leading and motivating international teams remotely, with a strong appreciation for cultural diversity and inclusive collaboration
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Working in an organisation with a strong volunteering ethos and experience of volunteer management
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Managing delivery of community events at scale
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Experience of customer service or support desk models and delivery, incident management and complaints
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Leveraging technology to find efficiencies in operational processes
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Demonstrated strength in influencing and uniting others around shared goals, fostering collaboration and commitment across teams and cultures without direct line management
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A deep understanding of parkrun’s operating model.
Relevant skills and behaviours:
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A purpose-driven leader who aligns with parkrun values
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Strong and effective relationship builder and communicator - able to collaborate with our communities and colleagues across the globe
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Forward thinking and willing to lean into big challenges - balancing the global growth of parkrun with the resulting pressure on the operating model
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Able to embed an innovation as usual mindset and find efficiencies in the event delivery model without losing impact
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A creative thinking who is prepared to explore new initiative and event formats as we continue to scale
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A natural collaborator who can work effectively across teams including with Safeguarding, People and Culture, Health & Inclusion, Digital and Commercial
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A considered yet decisive individual who is authentic yet inspiring and can see the detail and the big picture.
Expectations of a line managers at parkrun:
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Will have regular 1:1s with direct reports.
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Will set objectives for direct reports / team.
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Will provide regular feedback and developmental guidance.
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Will plan teams’ workload and availability.
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Will play a role in recruitment and selection and work with the People & Culture team to understand the roles required.
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Will cascade messages to the team as appropriate.
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Will be able to assign responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account.
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Will deliver any disciplinary sanctions in line with our policies and processes.
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Will provide support for team members and promote health and wellbeing at work.
parkrun Limited is the company responsible for delivering parkrun in the UK.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DATA, IMPACT AND EVALUATION OFFICER
Early applications are encouraged - we may conduct interviews as suitable candidates apply and we're ready to hire if we find the right person before the job ad closes.
About the role
We’re looking for someone who can help Likewise understand, evidence and communicate the difference our work makes — for people, for our community, and for the wider system we’re part of.
The Data, Impact and Evaluation Officer will hold and develop our monitoring and evaluation functions, ensuring they reflect the relational nature of our work. Understanding our data, demonstrating our impact, and telling our story in a compelling way are central to our organisation’s strategy going forward. Whether that’s about generating the income to do our work, making sure more people can access our services, or reporting to funders on the social impact of their investment, this role plays a vital part in ensuring our story is well evidenced, well told and widely understood.
This role combines technical ability in data, reporting and evaluation with relational and strategic strengths in collaboration and influence. You’ll work closely with Service Leads, our Fundraising Manager, Wellbeing Support Workers and Volunteers to ensure that data is rigorously collected, recorded, analysed and interrogated. Where you spot gaps in our systems and processes, you’ll lead on designing and implementing solutions.
You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.You’ll also act as Likewise’s lead for GDPR and data protection, ensuring we handle all information ethically, safely and in line with our values.
Key responsibilities
1. Data and systems
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Review Likewise’s current data systems and processes and build an understanding of our current strengths, challenges and opportunities for improvement.
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Establish and manage user-friendly, intuitive data collection processes that reflect the realities of our frontline work.
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Ensure the quality, consistency and completeness of data across services, supporting accurate reporting and insight.
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Maintain and develop Likewise’s monitoring and evaluation framework, ensuring alignment with organisational priorities and funder requirements.
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Lead on the improvement of digital systems (e.g. CRM, data dashboards) to make data easier to use and learn from.
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Lead on GDPR and data protection, including overseeing data management and storage practices, coordinating team training and acting as first point of contact for any data protection
2. Analysis and reporting (supporting fundraising and contracts)
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Work with the Fundraising and Communications Manager to generate robust evidence and stories for funding bids and reports.
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Provide accurate, insightful data to demonstrate need, reach and outcomes for current and prospective funders.
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Contribute to reporting cycles and project monitoring for grants and commissioned work.
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Help identify and articulate trends or insights that strengthen our funding cases and future proposals.
3. Demonstrate and evidence impact
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Analyse quantitative and qualitative data to show outcomes, learning and social impact.
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Produce clear, engaging reports and summaries for internal learning and external audiences.
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Develop or refine theories of change and outcome measures that capture relational and person-centred change.
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Draw on wider research and evidence to contextualise and strengthen our impact story.
4. Stories and case studies
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Build engagement and understanding across the team in the how and why of data and story collection — fostering curiosity, ownership and care.
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Work with staff, students and volunteers to collect stories, vignettes and quotes that bring our work to life.
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Collaborate with the Fundraising and Communications Manager to share stories in accessible, ethical and creative ways — through reports, social media or campaigns.
5. Support service improvement and learning
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Help teams use data and feedback to reflect, learn and adapt — making learning relevant and motivating.
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Provide practical training and tools to build confidence and data literacy across teams.
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Support Directors and Leads to interpret learning and feed insights into service design and development.
Onboarding and immersion
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Spend time in the early weeks embedded in our work — shadowing staff, students and volunteers across our 1-1 and community activities.
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Use this experience to ground frameworks, reporting and data practices in the lived reality of our work.
About you
We’re looking for someone who combines curiosity and rigour — someone who can handle data confidently, but also cares about the human story behind it.
You’ll thrive at Likewise if you are self-motivated and adaptable. You’ll need to be comfortable with uncertainty, autonomy, and enjoy working in an environment that’s collaborative and ever-evolving. You may find it harder here if you prefer fixed structures, clear hierarchies or rigid processes — the way we work asks for flexibility, shared responsibility and mutual accountability.
Essential
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Experience in monitoring, evaluation, data or research within a charity, public sector or community setting.
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Experience working with CRM or case management systems.
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Strong analytical skills (quantitative and qualitative) and confidence with tools such as Excel or Power BI.
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Ability to design or refine data collection frameworks and indicators.
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Excellent written communication, able to translate data into compelling insight and learning.
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Strong relationship-building and influencing skills, with the ability to collaborate across teams.
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Organised and self-motivated, with attention to detail and follow-through.
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Reflective and values-driven, comfortable with complexity and nuance.
Desirable
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Understanding of relational or trauma-informed approaches to care and support.
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Experience in the mental health, social care or community sector.
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Experience supporting organisational learning or delivering training.
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Qualification in social research, data science, or a related field.
Please make sure you fully read the information pack for this role and tailor your CV and answers to the "written statement" screening questions to match our criteria.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Queen’s Crescent Community Association (QCCA) runs one of the largest and most diverse older people’s services in Camden. We operate in the borough’s most deprived area and annually support around 300 people aged 55+ to live happier, healthier, more connected lives.
The new co-ordinator will be responsible for delivering a full programme of activities.
We are looking for someone who will:
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Lead, manage and deliver the programme for people aged 55+ in Gospel Oak and the surrounding areas.
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Line-manage sessional and part-time staff, overseeing HR, payroll and supervision.
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Recruit, manage and supervise volunteers, ensuring they are actively engaged in designing and delivering services.
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Prioritise outreach and promote the programme locally, building positive relationships with older people, care homes, sheltered housing, health centres and other partners.
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Deliver regular and accurate reporting, including surveys, consultations and data for board meetings, funders and fundraising.
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Plan and deliver a sustainable programme, balancing free activities with occasional fee-paying or volunteer-led sessions through creative thinking.
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Support older people to access internal and external services that promote their mental health and wellbeing.
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Organise specialist talks, workshops, lunches, coffee mornings and activity refreshments, ensuring all supplies, volunteers and logistics are in place.
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Lead on key administrative duties, including registration forms, attendance registers, CRM updates, progress reports, income and expenditure records, Square Up entries, Equals card spreadsheets, petty cash, payroll hours and the Blip database.
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Plan monthly outings, design the monthly events calendar, maintain the mailing list, and ensure all activity reflects good practice models, quality standards and integration with QCCA’s wider services.
Battersea is entering an exciting phase of innovation and transformation as we embark on our new five-year strategy. With increased investment in income generation from 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat.
This is a new role working across Battersea’s Philanthropy, Partnerships and Commercial (PP&C) fundraising team, to help drive income growth and maintain strong funder relationships.
The primary focus of your work will be prospect identification and qualification for an upcoming capital campaign. This will include new major donor prospects and charitable Trusts that support capital projects.
You will also be responsible for undertaking due diligence on individuals, corporations and trusts that are supporting Battersea in order to inform our colleagues about potential financial and reputational risks, empowering them to make informed decisions about our partnerships.
You will be an integral part of the capital campaign, managing the prospect pipelines, tracking prospects as they move through the cultivation cycle and supporting the fundraisers with their cultivation. You will also write and contribute to event biographies for our Special Event program during particularly busy periods.
You will ensure that all research output is compliant with GDPR and will share data protection expertise with other team members.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 36 days of annual leave (inclusive of 8 days Bank Holiday leave allowance) per year for full time employees (pro-rated for part-time employees).
- Discounted gym memberships and cycle to work schemes.
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions - up to 10% employer contribution.
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
If you are successful to the interview stage of the recruitment process, we ask that you follow the below guidelines on the use of AI at interview stages:
Acceptable use:
- Researching sector trends, company information, or general interview tips.
- Practicing interview questions with AI tools to improve communication skills.
- Using AI to support with structuring your responses.
Please do not:
- Submit AI-generated responses as your own during the interview.
- Use AI to impersonate or misrepresent your experience or skills.
- Use AI tools during real-time interviews.
Closing date: 28th November 2025
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview date(s): Week commencing 8th December 2025
For full details on the role, please download the recruitment pack.
To apply for the role, click on the "Apply" button below
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.



The client requests no contact from agencies or media sales.
Susan’s Farm is an energetic organisation delivering a broad range of activities. Our charitable purpose is to transform people’s lives through learning and therapeutic experiences on an organic working livestock farm. After six years as a charity, and following a recent governance and staffing review, we are now seeking to appoint a dedicated managing director to oversee all aspects of the charity’s work. The Managing Director will join a small but committed staff team and report to enthusiastic board of trustees.
Susan’s Farm is based in Houghton, a small village 3 miles from Carlisle and delivers its educational activities on site as well as on the other half of our farm near Armathwaite and for a neighbouring farmer at Aglionby. We have a small learning centre at Houghton and also work closely with Cumbria Wildlife Trust whose Northern office is on land adjacent to our farm.
We have three main strands of delivery; primary school visits, alternative provision placements and care farmer placements and are certified by Social Farms & Gardens. We are a beef and sheep Organic and Pasture for Life certified Farm. We also have hens and geese and some horticultural activity. Our farm produce is sold direct to the customer.
Susan’s Farm is a registered charity converting from a CIC in 2019. Before that our founder, Susan Aglionby ran educational activities on the farm over a period of more than 20 years. Over the last six years considerable effort has been devoted to professionalising the organisation and our delivery work and we are no ready for the next stage.
ROLE FOCUS:
To support, manage and provide dynamic leadership to Susan’s Farm and its staff and services. Working with the Board of Trustees to ensure that Susan’s Farm meets its requirements, as a charity in delivering services, and to maintain its reputation as a national and local leader in working to provide services to its beneficiaries through the experience of a farm. To further develop the organisation and the services it offers promoting the charity’s principles.
Closing Date 3rd December 2025. Interviews in the week commencing 15th December.
Application forms are available on our website.
For a conversation about the role or to arrange a visit please contact our office.
The client requests no contact from agencies or media sales.
Communications and Programmes Officer
Salary: £30,000 per annum
Contract: Fixed term – one year
Location: Hybrid Full-time, 35 hours per week. The work pattern is flexible, with more working from home than office work, occasional travel throughout England and Wales, and rare travel overseas.Location: CSAN office is Romero House, 55 Westminster Bridge Road, London, SE1
Reports to: Senior member of the team
Are you passionate about social justice, communications, and Catholic Social Teaching? Do you enjoy working in a collaborative, mission-driven environment?
We’re looking for a Communications and Programmes Officer to help us strengthen our voice, support our members, and deliver impactful events and resources.
What you’ll be doing:
- Leading on digital communications – newsletters, social media, and web content
- Supporting the delivery of events, courses, and member convenings
- Gathering insights through surveys and maintaining member engagement data
- Preparing briefings and resources that support our social mission
- Contributing to a positive team culture and supporting new colleagues and volunteers
What we’re looking for:
- Degree-level qualification or equivalent experience
- Excellent written English and multimedia skills
- Strong organisational and project management abilities
- A collaborative working style and attention to detail
- A commitment to our mission and values, and an interest in Catholic Social Teaching
Bonus skills (desirable but not essential):
- Experience with virtual learning platforms, graphic design, or working in a faith-based organisation
Why join us?
You’ll be part of a small national team committed to making a difference through faith-inspired social action. We offer a supportive working environment, opportunities for learning and development, and the chance to contribute meaningfully to the Catholic social mission in England and Wales.the deadline for applications is 12 noon on Monday, 1st December, with interviews in person in London week commencing 8th December.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Engagement Officer
This role is a FT maternity cover contract over a 15 month period, 38.75 hours pw with some weekend and evening working included. Overseen by our Head of Fundraising, this role primarily covers running the Shelters events alongside supervising our non animal related Volunteers overseeing the running of our two Charity shops , actively recruiting and managing new corporate sponsors and donors including our Helping Hands offering and attending general networking events.
A full description of the role is below. There is a six month probationary period and the rate of pay will be £13.25 ph plus other staff benefits including a work place pension and company sick pay.
This role will suit an enthusiastic, hardworking, self-motivated individual who likes a split of indoor and outdoor working. A practical individual the applicant must be confident and personable dealing with all types of people. A full driving licence is required and an immediate start would be preferred with a closing date of 30th November 2025.
Please note that due to the expected high number of applicants we regret that we will be unable respond to those not invited in for an interview, but would like to thank all those that have applied.
CHELTENHAM ANIMAL SHELTER
JOB DESCRIPTION
Title: Community Engagement Officer
Responsible to: Head of Fundraising
Post Objective: Working under the direction of the Head of Fundraising, to take responsibility for any community engagements. This being Corporate led commitments, events and management of Volunteers and the Charity Shops.
Responsibilities :-
- Work effectively as part of the Management team reporting directly to the Head of Fundraising to ensure that the Shelter is run in accordance with the instructions of the Board of Trustees.
- In conjunction with the Head of Fundraising and Fundraising team promote a range of fundraising events and functions on behalf of the shelter throughout the year including regular weekend activities, working closely with and involving other members of the management team, other staff and volunteers. Look after the entire life cycle of each event from initial enquiry/plan to completion.
· In conjunction with the Head of Fundraising and Fundraising team oversee regular Corporate groups attending the shelter, encouraging them to fundraise beforehand and afterwards. Support and lead their CSR day at the shelter.
· Responsible for the acquisition of new corporate partners and the effective stewardship and development of existing corporate relationships to maximise long-term support for the organisation.
· Take the lead on any General Shelter talks within the local community.
· Collaborate with the Education team and support them with workshops where requested and relevant.
· Manage and oversee events on the day of happening, including problem solving, welcoming guests/supporters, directing event set-up, communicating with staff and organizing vendors. Ensure all event equipment such as gazebo’s, tables, chairs, information stand, marketing materials, etc are available and loaded onto vehicles the night before and then unloaded when returned.
- Communicate with other members of the Fundraising team to create effective advertisements for each event, creating paper based items such as posters and information or for the website/Facebook online advertisements for individual events., leaflets and online advertisement.
- Anticipate and plan for different scenarios and where necessary plan multiple events at once.
· Have overall responsibility for the promotion and performance of the onsite and offsite Charity Shops liaising regularly with and managing the Onsite Shop Supervisor and offsite Shop Manager. Ensure that the EPOS system incorporating the Retail Gift Aid process works correctly and captures GA where possible.
· Actively promote and coordinate the collection of items for fundraising recycling, via the individual Charity Shops.
· Coordinate the distribution, collection and careful recording of money spinners , individual money collection tins and food collection bins.
· Pro-actively seek out new collection sites and times, gaining local council licences where necessary and be involved and co-ordinate these. Includes street collections ( Christmas and Race week) via Cheltenham Borough Council, Pets At Home store collections and regular supermarket collections.
· Ensure events are well manned by Volunteers and as much support is given as possible to all activities profiling the Shelter.
· Post and monitor adverts for and then recruit and induct new Volunteers for various non animal related roles as demand dictates within the Shelter.
· Monitor, encourage and support those volunteers in all aspects of daily life within both the Shelter and at all external events.
· Record regular hours of all Volunteers, hold thank you events and organise recognition certificates for long service Volunteers.
· Attend various Networking events to make new contacts and keep up to date with all local and national Volunteering groups and news.
· Promote the Animal Shelter in a positive and pro-active manner by improving systems and methods and provide an exemplary lead to staff.
· Provide excellent customer care when in contact with members of the public, supporters, sponsors ,and other’s presenting a professional image at all times.
· Carry out any other reasonable duties as required by the General Manager, Operations Manager or Head of Fundraising
Domestic Abuse Officer
Location: Waltham Forest/London
Salary: £30,000 per annum
Full Time
1-year fixed term contract
Young Ladies Club aims to raise aspirations in disadvantaged young women to achieve their education and career potential by providing mentoring, confidence building activities and career workshops from positive role models. We envision a world where young women’s socio-economic background does not impact educational and career outcomes.
We are now looking for an experience Domestic Abuse Officer to provide an effective, efficient, and supportive service to women who are victims of domestic abuse providing emotional, practical and welfare support. As our Domestic Abuse Officer, you will provide a high-quality pro-active service to victims of domestic abuse and other forms of VAWG in either 1:1 or group settings delivering a service to those at medium and low risk.
As a Domestic Abuse Officer, your responsibilities will be:
· To work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse.
· To ensure that women are enabled to access their rights and are informed about their options.
· To reach out to survivors of domestic abuse and raise awareness of domestic abuse and local services offered.
· To support and implement the aims and objectives of Young Ladies Club ensuring that all work is undertaken in accordance with Young Ladies Club policies and procedures.
· To facilitate or co-facilitate the support groups
· To facilitate the provision of culturally sensitive therapeutic interventions and counselling services.
Required Skills and Experience:
· Demonstrable qualifications and/or experience in the field of domestic violence accommodation and support.
· An excellent working knowledge of key issues faced by black and minoritised women who have experienced Domestic Abuse and VAWG. Able to apply this knowledge at a practical level.
· Experience of identifying and responding to the risks to and needs of survivors of domestic
violence
· Experience of working with vulnerable women at least some of which are women or girls affected by domestic abuse and other forms of gender-based violence.
· A sound working knowledge of the practical, emotional, social and economic issues facing black and minoritised women and girls affected by domestic, and intimate relationship abuse
· Experience of multi-agency partnership working
· Knowledge of relevant legislation relating to Immigration, Honour Based Violence, Forced Marriage and FGM.
· Experience in running support groups in the community
· Ability to work with interpreters and volunteers.
· Ability to work with voluntary organisations, local authorities and government agencies on behalf of women.
· Effective communication skills.
· Experience of managing basic administrative systems.
· Training and qualifications in the provision of advice and advocacy on issues such as housing, welfare benefits and domestic violence.
· Good working knowledge of IT system and databases.
· Ability to run groups virtually on Zoom/Teams etc
Due to the nature of the role and the needs of our service users, this post is restricted to female applicants. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010. YLC is committed to equality of opportunity and welcomes applications from all sectors of the community.
Due to the nature of the role and the needs of our service users, this post is restricted to Black and minoritised women. This is a genuine occupational requirement in accordance with Schedule 9, Part 1 of the Equality Act 2010.
This post is subject to Rehabilitation of Offenders Act 1974. A criminal record will not
necessarily exclude you from this post but under the Act, we must have details. An Enhanced
Disclosure will be sought in the event of a successful application for this post and therefore
you will be required to give details of spent and unspent convictions disclosed above. YLC
operates under the Revised Code of Practice for Disclosure and Barring Service.
We are seeking a dedicated and compassionate Triage & Early Interventions Officer to join WeMatter - our established and growing pan-England digital service for children & young people who have experienced domestic abuse.
This is a home-based role, working 37.5 hours a week on a fixed term contract until 31st July 2027.
Are you ready to join an innovative, committed, and caring team making a real difference?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Triage & Early Intervention Officer, you will be the first point of contact via telephone, text or email for children and families referred to our service. You will conduct comprehensive impact and risk assessments, provide immediate and short-term interventions, and ensure that each family receives tailored support that meets their individual needs.
As a Triage & Early Interventions Officer you will:
- Conduct comprehensive impact & risk assessments for children and families.
- Provide tailored responses to their needs, ensuring they are aware of their rights.
- Maintain accurate & confidential case management records.
- Work as part of a team & collaborate with statutory & voluntary agencies to address clients' needs.
About You:
Ideally you will have an understanding of the impact of crime & the criminal justice system. Experience in delivering services within a statutory, voluntary, or multi-agency setting is also beneficial.
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Harris Hill is delighted to be working with Safer Places to recruit its new Chief Executive Officer.
Safer Places is a specialist support service for individuals at risk of, fleeing from, or recovering from domestic abuse, sexual violence, and stalking. We provide a wide range of trauma-informed services to adults, children, and young people across Hertfordshire and Essex, with safe accommodation available to those in need from across the UK.
As Chief Executive, you will:
- Lead Safer Places into its next chapter. This includes enhancing the charity’s service delivery, forging new partnerships, and expanding its role as a Registered Social Landlord to better meet the evolving needs of our communities.
- Embed Safer Places’s vision across the organisation – ensuring it is understood, embraced, and translated into action at every level.
- Have an entrepreneurial mindset to leverage opportunities for the charity to grow.
- Continue to ensure that Safer Places is recognised for the quality of its services, its commitment to inclusivity, and its highly trained, compassionate staff.
If you are inspired and excited by what Safer Places does, we’d love to hear from you.
Job title: Chief Executive Officer
Salary: £85,000 - £90,000 p.a.
Location: Hertfordshire/Essex – most working hours will be spent collaborating with colleagues and partners at our offices and service sites, with flexibility for some remote work.
Employment term: Permanent / full time.
How to apply:
Please review the recruitment pack for further information about Safer Places, the CEO position and for details on how to apply.
Closing date for applications: 9am, Friday 5th December 2025
Both Safer Places and Harris Hill operate an equal opportunity policy and commit to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
We are looking for a proactive and people-focused fundraiser to join our ambitious team as Community Fundraising and Partnerships Officer. This is a pivotal role where you will:
• Grow community income and build meaningful partnerships with local companies, schools, individual supporters and groups.
• Shape and deliver inspiring fundraising initiatives that engage the community and raise vital funds.
• Be the key link between Dash and our supporters, ensuring every donor, volunteer, and partner feels valued and connected to our mission.
This is a fantastic opportunity to make the role your own. While some community fundraising has taken place, there is huge potential to grow our income and partnerships given our location near major companies and active community groups. You will work closely with our CEO and Trusts & Foundations Lead and play a central role in securing the resources needed to continue our life-changing work.
4-5 days per week (flexible), hybrid location (home-based with regular travel to Maidenhead, Slough, and
Windsor, so ideally based within 1 hour of the area)
Term: Permanent or we will consider contract
This role is perfect for someone who wants to use their fundraising expertise to make a real and lasting difference to families in crisis.
The client requests no contact from agencies or media sales.
Safety and Assurance Officer
Location: Homebased, based in the Southern Area
Contract: Full time, permanent
Salary: £32,000 gross per annum
Closing Date: 21 November 2025
Are you a Safety Specialist looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Safety and Assurance Officer to join our team.
About the role
The Safety & Assurance Officer (SAO) is an employee of the MSSC and a member of the MSSC National Safety Assurance Team (NSAT). This is a home-based role, with a primary focus on the Southern area, predominantly the South-East. The SAO will report to the Head of Safety, Health, and Environment.
The SAO will work closely with other SAOs and will be functionally accountable to:
The Head of Inshore Boating for inshore boat assurance
The Staff Royal Marines Officer for weapons and ammunition safety and security assurance
The role requires regular travel within the area of responsibility and, on occasion within the UK. It will involve evening and some weekend work to fulfil the role’s responsibilities.
Requirements
Qualifications: Good general education and NEBOSH (or equivalent), with completion required during probation if not already held.
Safety & Environmental Management: Experience implementing safety and environmental management systems, conducting risk assessments, and working within formal assurance frameworks.
Incident Management: Experience managing, investigating, and reporting incidents.
Training & Support: Ability to deliver training, guidance, and support to non-specialist staff or volunteers on safety, health, environmental, and assurance matters.
Workload & Volunteer Management: Proven ability to manage a busy workload and effectively support and manage volunteers.
Responsibilities
Join the Marine Society & Sea Cadets as a Safety and Assurance Officer, ensuring the highest standards of safety, health, environment (SHE), and operational compliance across our units and facilities.
You’ll lead assurance inspections, maintain compliance with legislation and organisational regulations, and support the safe management of weapons, armouries, and inshore boating activities. Working closely with other members of the National Safety and Assurance Team (NSAT) and Area teams, you’ll oversee safety at events, camps, and competitions, conduct audits, and monitor incident reporting.
This role plays a vital part in upholding the safety and welfare of our cadets and volunteers through proactive assurance, training, and continuous improvement.
For further information, please download theIf you are interested in this role, please apply now!
Benefits
25 days annual leave per annum, increasing with length of service
Hybrid working for many roles
Volunteering Leave
Life assurance (4x salary)
Private medical insurance
Generous pension (employer contribution up to 10%)
Cycle to work scheme
Access to the Marine Society Digital Library
Wellbeing portal and EAP with 121 counselling
Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.
We are looking for a modern people leader who will bring fresh thinking and inspire trust across the organisation; a forward -thinking person who will model the standards of behaviour expected from employees and effectively challenge any employee behaviour that falls below these standards. You will be a confident communicator and decision-maker with the ability to respond quickly and effectively to employee issues.
You will be part of the Senior Leadership Team and will have significant involvement in the development of the Trust across all areas, including future workforce development and organisational transformation.
Working closely with the Chief Executive you will be the trusted deputy in their absence, making key decisions relating to all aspects of the organisation’s operations and providing a consistent leadership approach that reflects our organisational values.
To be shortlisted for this role we require an application form to be completed and submitted.
To apply for the role, please click the button to be redirected to our website.
The client requests no contact from agencies or media sales.
We have an opportunity for an Income officer to join our Customer Accounts team in Bristol.
This is a full time permanent role with a mix of customer visits, home and office working.
We are offering a starting salary of £30,000 - £35,000 per year.
The role:
As an Income Officer you will be working directly with our customers to manage their accounts, provide payment solutions and take appropriate action to recover outstanding debts.
You'll take a proactive approach to prevent customers from falling in to arrears, negotiating repayment arrangements, monitoring payment plans and working closely with internal teams and external agencies to make sure they receive the right advice and support.
You'll be on standby to visit customers in their home as well as occasionally preparing paperwork for legal cases and attending court hearings.
About you:
To be an Income Officer at SNG you will need strong communication skills and the ability to advise customers sensitively on financial matters and arrears management.
You'll have a knowledge of welfare benefits, arrears management, debt recovery processes and income collection.
You will also need:
- The ability to work collaboratively with colleagues, managers and external partners
- A high level of IT literacy
- Strong organisational and time management skills
- The ability to manage a caseload effectively
- The ability to be office based and undertake regular customer visits, you'll need access to your own car and a full driving licence
A DBS check will also be undertaken for the successful candidate.
Interviews will take place on the 24th and 25th November.
What we can offer you:
As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.
We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.
Some of our benefits include:
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Chance to buy or sell holiday as part of our flexible benefits package
- 3 additional Wellbeing days and 2 paid volunteering days
- Generous matched pension scheme up to 12% and Life cover at 4x salary
- Enhanced maternity/adoption pay
- Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
- Options for private medical insurance, dental insurance and critical illness cover
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
About us
It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we have over 200,000 customers, provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.
We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities.
We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more.
The client requests no contact from agencies or media sales.





