Volunteer officer jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Salvation Army in Chelmsford has been meeting the needs of its local community for 140 years, offering to all visitors to our centre hope and abundance in all its forms: sanctuary, friendship, work, purpose and, ultimately, new life in Jesus. Reporting to the Corps Officer and accountable to the Corps Leadership Team, the Community Programme Manager will strengthen community engagement and advance the corps’ aims to serve its neighbourhood with integrity, compassion, accountability, passion, respect and boldness through consistent and dedicated service delivery.
Key Responsibilities:
- Establish and maintain effective working relationships with program participants, the local council, other relevant charities, and members of our corps (church).
- Develop & deliver operational elements of the mission program.
- Manage the business resources of the corps, including finances, people, and buildings.
- Ensure procedural and statutory compliance.
If you have an eye for detail and a heart for people, we would love to have you join our team and help us make a positive impact in our community.
The successful candidate(s) will:
- Have proven interpersonal skills
- Experience in a complex & busy setting, and in managing staff and/or volunteers
- Strong administration skills, with the ability to plan, organise, prioritise and enjoy working with people
- The ability to deal tactfully with staff, volunteers and the public.
In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment will be subject to satisfactory references, a criminal record check and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.
Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme.
Closing date: Wednesday 13th May 2026.
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.



As Digital Marketing Officer at Crimestoppers, you’ll help bring powerful campaigns to life through engaging digital content, social media and short‑form video. Working across Crimestoppers and our youth service, Fearless, you’ll play a hands‑on role in planning, creating and sharing content that encourages people to speak up and stop crime completely anonymously. This is a fast‑paced, creative role where you’ll build your digital skills, collaborate with passionate colleagues and young people, often feature on camera, and see the real‑world impact of your work from day one.
This role would suit someone who is creative and curious, enjoys making digital content, feels comfortable learning by doing, and is keen to start or develop a career in digital media.
You'll find the full job pack along with this add; please have a read before submitting a CV and covering letter.
1 year FTC | Head office based | £27,818 | Basic DBS required
The client requests no contact from agencies or media sales.
Keeping Young People Safe:
At Young Enterprise, safeguarding is at the core of everything we do. We are committed to promoting the welfare of children and vulnerable adults. All successful applicants will receive ongoing safeguarding training throughout their employment and be expected to uphold excellent safeguarding practice at all times.
Are you passionate about helping young people build brighter futures?
Are you curious about policy and public affairs and motivated by creating real-world change? If so, we’ve got a brilliant opportunity for you to join our team as our Policy and Public Affairs Officer at Young Enterprise.
Who We Are
We’re Young Enterprise – a national charity with a bold mission: to give every young person the skills, confidence, and mindset to thrive in the changing world of work.
For over 60 years, we’ve empowered more than 7 million young people through hands-on enterprise and financial education programmes. Whether it’s launching a student business or learning how to manage money, we help young people develop key life skills—teamwork, leadership, problem-solving, and resilience.
We’re a passionate, down-to-earth team of 90+ staff and 2,000+ volunteers who believe that every young person, regardless of background, deserves a fair start in life.
Why Join Us?
We think Young Enterprise is a great place to work—and we’re proud of our people-first culture. Here’s what you can expect:
- A friendly and supportive team where your voice is heard
- A strong commitment to diversity and inclusion—we want everyone to feel they belong
- Generous holiday allowance and flexible working
- Cycle-to-work scheme, life assurance, and NHS top-up plan
- Ongoing learning and mentoring opportunities
- A chance to directly impact the lives of young people every single day
About the Role
This is an exciting opportunity to join Young Enterprise at a key moment of growth and ambition for our policy and public affairs work. As Policy and Public Affairs Officer, you’ll help shape how we champion the voices and experiences of young people, ensuring their needs are reflected in decisions about education, skills and financial capability. Working closely with the Policy Lead and colleagues across the organisation, you’ll support the development of evidence-informed policy positions and contribute to impactful influencing and engagement activity.
This role is ideal for someone who is curious about how policy is made, enjoys working with ideas and evidence, and is motivated by the chance to create real-world change for young people. You’ll gain hands-on experience across research, stakeholder engagement, campaigns and parliamentary activity, in a fast-paced and supportive environment that values learning and collaboration.
If you’re passionate about social impact, enjoy writing and organising, and want to build a career in policy, public affairs or the charity sector, this role offers a fantastic platform to develop your skills while making a meaningful difference.
You’ll love this job if you are…
- Passionate about improving opportunities and outcomes for young people.
- Curious about policy, politics and public affairs, and keen to learn how change happens.
- A clear and confident writer who enjoys turning research and evidence into compelling messages.
- Organised, proactive and comfortable juggling multiple priorities in a fast-moving environment.
- Enjoy designing, organising and supporting engaging events for a range of audiences.
- Motivated by working collaboratively with a wide range of colleagues and external stakeholders.
Key Responsibilities
- Monitor developments in education, skills and related policy areas, identifying what they mean for young people and Young Enterprise’s work.
- Support the development of Young Enterprise’s policy positions through research, analysis and evidence gathering.
- Help plan and deliver public affairs and stakeholder engagement activities, including events, parliamentary briefings and meetings.
- Contribute to campaigns that aim to influence policy and raise the profile of issues affecting young people.
- Draft high-quality written outputs such as consultation responses, meeting notes, articles and social media content.
- Support policy networks and relationships, including Secretariat support for the APPG for Financial Education for Young People.
- Work closely with colleagues across programmes, research, communications and fundraising to align policy priorities and messaging.
- Coordinate the practical organisation of policy events, meetings and stakeholder communications.
A few practical things
- This is a hybrid role, with a minimum requirement to work from our London office in Brunswick Square at least 8 days per month.
- The role involves regular travel to Westminster for meetings and events, and occasional travel to other parts of the UK.
- Occasional evening and weekend work will be required for events, with time off in lieu provided.
- There are no specific physical or manual handling requirements associated with this role.
How to Apply
If you’re ready to help shape the futures of young people, we want to hear from you!
Please send your CV and a cover letter answering the three questions below. Applications that do not directly address these questions will not be considered. Applications must be submitted by 12:00 noon on 22 May 2026.
1.Interest in Young Enterprise (max 250 words)
What attracted you to Young Enterprise and the Policy and Public Affairs Officer role?
2.Experience and Achievements (max 250 words)
Tell us about your personal or professional achievements that you’re proud of which demonstrate your ability to:
a. organise an activity or event
b. manage competing priorities
c. support others
3.Skills for the Role (max 250 words)
What relevant or transferable skills and experience would you bring to this role?
Should your written application be successful, an optional informal call will be offered to discuss the role with and answer any questions you might have. Following this, an in-person interview will take place in Young Enterprise’s London Office week commencing 1 June 2026, which will include a short written task, and the potential for a follow up online interview with a few colleagues across the organisation. Please note, we are only able to respond to shortlisted candidates.
Full details can be found in the Job Description.
At YE we are passionate and committed to keeping your data safe and secure. Full details can be found in the YE People’s Privacy Notice.
Join us – and help us give every young person the chance to thrive. Apply today!
Applications that do not directly address these questions will not be considered.
If you require any reasonable adjustments, please let us know within your application.
We empower young people to discover, develop and celebrate their skills and potential.


The client requests no contact from agencies or media sales.
Location - Hybrid (based at home or local community) with regular travel in the South of England
Are you a communications professional looking for an exciting and rewarding new role? Emmaus UK is recruiting for a Regional Communications Officer to help support people on their journey out of homelessness.
About Emmaus
Emmaus (pronounced em-may-us) is a movement of charities that empowers people to overcome homelessness. We provide a stable home and tailored, life-changing support for people who are experiencing or at risk of homelessness. By focusing on each person’s strengths, we help people rebuild their lives and work towards the future they want to create.
As part of a nationwide network of Emmaus charities, we provide skills, training and work experience to help people achieve their goals and regain independence.
Together, we are ending homelessness one person at a time.
About the role
The Regional Communications Officer role is an exciting and varied opportunity to work with Emmaus communities across the South of the UK, helping to raise their profile and engage supporters.
You will work closely with up to four Emmaus communities to identify their communications needs and deliver a mix of activity to help them achieve their goals. As part of a wider team, you will also share ideas and build on each other’s experience to maximise PR, digital and communications opportunities.
This is a hybrid role, offering the flexibility to work from home or from within an Emmaus community.
Building and maintaining strong relationships with a wide range of stakeholders will be key to this role. Regular travel to your allocated communities is essential, typically at least once a week, so we are looking for someone based in or around London. You will also attend quarterly team meetings, usually held in Birmingham, although these may occasionally take place elsewhere in the UK and may require an overnight stay.
This is a part-time role, Monday to Friday, with a minimum of 22.5 hours a week (three days) and the potential for the role to be four days a week (30 hours), to be confirmed at interview.
Who are we looking for?
We are looking for someone with a strong communications skillset and at least two years’ experience in a busy communications, public relations or marketing role. While not essential, knowledge of homelessness and the charity sector would be an advantage.
Creativity and passion are essential. You will have a broad range of communications skills, enjoy seeing your ideas come to life and be keen to continue developing your experience within a national homelessness charity.
This is an exciting and rewarding opportunity for someone who enjoys working with different people and communities. The successful candidate will be organised, adaptable and able to manage multiple projects, relationships and campaigns.
If you are passionate about making a difference and creating long-lasting impact, this is the perfect time to join Emmaus UK.
What we offer
· Salary: £18,696 (3 days)/£24,928 (4 days)
· Working hours: Part-time minimum of 22.5 hours a week (three days), and the potential for the role to be four days a week (30 hours)
· Contract: Permanent
· Pension: Stakeholder pension with employer contribution
· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave
· Training & development: Individually tailored induction. Ongoing training and development
· Volunteering: 2 days allowance each year
· Employee assistance: A 24/7 employee assistance scheme is available
· Flexible working: Options available, subject to the requirements of the role
· Life assurance: Death in service lump sum of 3 x salary
To apply
To apply for this role, please complete our application form and equal opportunities monitoring form and email them to us, our email address is in the application pack.
Please ensure you refer to the job description and person specification when completing your application form. CVs and posted applications will not be accepted.
The closing date for applications is Monday 11 May 2026.
Shortlisted candidates will be invited to an interview via Microsoft Teams during the week commencing Monday, 18 May 2026. As part of the interview process, candidates will also be asked to complete a set of tasks.
If you would like to arrange an informal discussion about the role, please email us, our email address is in the application pack.
Equal Opportunities
Emmaus UK is an equal opportunity employer and is committed to providing a working environment free from discrimination. We actively promote an inclusive culture and aim to create a workplace where people from diverse backgrounds, characteristics, perspectives, ideas and experiences work together.
We welcome applications from all individuals, regardless of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.
To ensure fairness and consistency in selecting the best candidate, all applications are anonymised until the interview stage is confirmed. This means shortlisting is based solely on the relevance and suitability of experience.
The client requests no contact from agencies or media sales.
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
About The Role
We’re seeking a dynamic individual to support Medair UK’s engagement with trusts and foundations in the United Kingdom. Over the last 5 years income from trusts and foundations has gone from strength to strength increasing by 230% and the successful candidate will be part of the small team responsible for increasing this key area of funding. You will be an integral part of this growing Christian charity. You will enable support for the life-saving work Medair delivers to some of the world’s most vulnerable people by driving forward our relationships with UK trusts and foundations.
About You
You will be a positive and solution focused fundraiser, ready to take initiative and embrace challenging targets. Ideally you will have experience in growing income from trust and foundations from both longstanding and new potential partners, or be able to demonstrate highly relevant transferable experience. You will be capable of compiling strong fundraising proposals; produce high quality reports; partner with financial colleagues in preparing complex budgets and financial reports. A compelling written communicator, you will have a keen understanding of the humanitarian sector, and of what motivates trusts and foundations to support this work.
Key Activity Areas
Lead Generation
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Be responsible for account management of caseload of mid-range Trusts & Foundations.
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Work collaboratively with the Engagement Manager, Engagement Support Officer and volunteers in the identification, approach and management of UK Trusts and Foundations.
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Regularly research and review opportunities for building potential relationships with prospective Trusts and Foundations and progressing relationships and applications with them through compelling communications.
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Work with existing networks and contacts to identify and approach potential trusts and foundations and develop relationships with key decision makers there
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Identify and pursue opportunities to increase income from existing Trust and Foundation relationships
Communications and Management
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Work towards an agreed target each year of engaged trusts and related income, both restricted project and unrestricted funds.
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Write compelling cases for support and proposals in order to secure grants
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Effectively work with internal contacts throughout the global Medair organisation in the preparation of approved proposals, reports and supporting financial and impact information
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Manage Medair’s engagement plan, initiating and delivering creative touchpoints throughout the year for all of Medair’s trust and foundation partners, as well as building relationships with trustees and representatives through video, online meetings, events and face-2-face opportunities
Planning, monitoring and pipeline management
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Maintain a good record of the application pipeline and CRM (salesforce), monitoring application output, income targets, fund allocations and reporting deadlines.
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Ensuring all grants from trusts and foundations are correctly allocated to Medair programmes, with the appropriate grant card on Medair’s project management platform and maintaining good contact with country programmes and finance partners throughout the lifecycle of Medair UK co-funded projects.
Internal Liaison
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Liaise with Medair’s Heads of Country Programmes, Country Directors and Communications Officers in order to gather information and data for the purposes of applying and reporting to funders
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Work collaboratively with finance colleagues in the preparation and approval of budgets and reports.
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Foster dynamic and mutually beneficial relationships with other fundraisers within Medair international and the affiliate offices, readily sharing proposals, reports and information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older people to #AgeWellinWandsworth. Our charity is consistently growing, so we are creating this new role to support our CEO with social media, marketing and organising events. The role will suit someone who is calm, mature, professional, organised and creative and will be comfortable working directly with a creative and curious CEO committed to transforming the charity’s online presence.
Our mission is to help older people to age well in Wandsworth.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help us build connections, reduce loneliness, and create communities where people in later life truly belong.
Lead fundraising and partnerships for a relational charity making a meaningful difference every day.
Evergreen Care UK is a values-led charity rooted in a Christian ethos, supporting people in later life to stay connected, independent, and valued. Through our community cafés and services, we create welcoming spaces where relationships flourish, and people feel a genuine sense of belonging. We welcome people of all faiths and none, guided by our values of Compassion, Dignity, Connection and Trust.
We are now looking for a Fundraising & Partnerships Lead to play a vital role in sustaining and growing this work. This is an exciting opportunity to shape our income generation while also being hands-on, building relationships, securing funding, and helping us tell our story with clarity and impact.
About the role
Working closely with the CEO and wider team, you will develop and deliver a sustainable fundraising and partnerships approach that supports Evergreen’s long-term vision.
You will:
- Develop and implement a fundraising and partnerships strategy aligned with our mission
- Secure income through trusts and foundations, statutory sources, corporate partnerships, and community fundraising
- Research, write and manage high-quality funding applications and reports
- Build and nurture strong relationships with funders, churches, businesses and supporters
- Act as an ambassador for Evergreen across the community and at events
- Work collaboratively with colleagues to gather impact stories and data
- Track income, manage records and report progress effectively
A relational and enabling role
As a small charity, how we work matters as much as what we do. This role is not just about delivering fundraising—it’s about building capacity and community.
You will:
- Create meaningful opportunities for volunteers to contribute to fundraising activity
- Support and empower others to play a part in sustaining Evergreen’s work
- Balance hands-on delivery with enabling shared ownership and long-term sustainability
Who we’re looking for
You’ll be someone who combines strong fundraising capability with a relational, values-led approach.
We’re looking for:
- Experience securing income through fundraising, grants, partnerships or similar
- Excellent written communication skills and the ability to tell compelling stories
- Confidence in building and maintaining relationships with a wide range of stakeholders
- Strong organisation and the ability to manage multiple priorities
- An understanding of ethical fundraising and data protection
- Alignment with our Christian ethos and values
Why join Evergreen?
This is a unique opportunity to join a small, passionate team where your work will have a direct and visible impact. You’ll help shape the future of the organisation while enabling more people in later life to experience connection, dignity and belonging.
Evergreen Care UK plays a vital role in preventing loneliness and supporting independence among older people across Bexley and Dartford.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Fine Cell Work is a charity transforming the lives of people in prison and post-release through training in high quality, creative, commercial needlework. Handmade products are sold to public and to designers, artists, and heritage organisations, many of whom commission bespoke pieces. Customer demand for these products continues to grow.
Our frontline services are delivered by a team of talented and dedicated volunteers across the country, making possible the transformational work that we do. Volunteers bring a wide range of experience, skills, and expertise. We offer a range of volunteering opportunities from teaching in prison to production and commissions support, to events, sales, and pop-up shops.
Core Job Purpose:
Fine Cell Work is seeking a highly organised and people-focused Volunteer Coordinator to provide administrative support for a community of 100+ volunteers nationally. Based at our head office in Battersea, this role is central to ensuring a positive, efficient, and engaging volunteer experience - from recruitment and onboarding through to retention and ongoing support - and makes possible the realisation of our organisational mission.
Whilst acting as the first point of contact for general enquires about volunteering opportunities across the organisation, including with workshop, events, commissions, and production teams, the Volunteer Coordinator will act as the primary point of contact for volunteers working in prison, handling queries, maintaining up to date records, and triaging concerns to the appropriate members of the team.
This position requires strong administrative skills, excellent communication, and the ability to manage multiple priorities while maintaining a supportive and professional approach.
Principal Accountabilities for the Core Job:
Volunteer Recruitment & Onboarding
- Coordinate end-to-end volunteer recruitment processes for all volunteer roles, including advertising, screening applications, and scheduling interviews
- Manage all correspondence with prospective prison volunteers, ensuring a welcoming and professional experience
- With the Senior Programmes and Impact Officer, support the creation of a regularly updated volunteer information pack and ensure all new prison volunteers receive it at least 7 days prior to their FCW volunteer training
- Coordinate and timetable onboarding processes for prison volunteers, including induction administration, prison vetting, training sessions, and the distribution of materials
- Maintain accurate records of all applicants and volunteers (across all roles)
Volunteer Administration
- Maintain and update all volunteer contact details
- Process all volunteer expenses
- Using Volunteero, track volunteer participation, hours, and engagement levels
- Ensure all required documentation (e.g. references and vetting information for prison volunteers) is collected and securely stored
- Using Volunteero, support scheduling and coordination of volunteer shifts in prison and across other activities including reflective practice; training; event attendance etc.
Volunteer Support & Retention
- Act as the primary point of contact for Fine Cell Work volunteers working in prison, responding to queries in a timely and supportive manner
- Build strong relationships with volunteers across all teams
- Coordinate regular check-ins, feedback collection, and recognition initiatives for volunteers across all teams e.g. for Volunteer Week
- Lead on the coordination of the annual Fine Cell Work Volunteer Lunch
Triage & Internal Coordination
- Receive and assess volunteer questions, concerns, and feedback, via phone, email and Volunteero reports, determining the appropriate course of action
- Handle, escalate, or direct issues to relevant team members (e.g. Senior Programmes and Impact Officer / prison contacts / Production team / events or the Director of Programmes) as needed
- Any other ad hoc administrative or organisational tasks as required
The following knowledge and skills have been identified for the role:
Essential knowledge, skills and experience:
- Experience in volunteer coordination, administration, or a similar people-focused role
- Strong organisational skills with attention to detail and ability to manage multiple tasks
- Excellent written and verbal communication skills
- Ability to handle sensitive information with confidentiality and professionalism
- Strong problem-solving skills and ability to triage and prioritise effectively
- Proficiency in standard office software and database systems
- Proactive and solution-oriented
Personal attributes:
- Collaborative, empathetic and approachable, with a genuine interest in supporting volunteers
- Excellent communication skills, both verbal and written
- Friendly and approachable
- Detail oriented
- Authoritative, calm, flexible and adaptable
- Able to work with an experienced and established team
- Commitment to aims and ethos of Fine Cell Work
This post is covered by the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare: All unspent cautions and/or unspent convictions.
Applications without a cover letter may not be considered.
The client requests no contact from agencies or media sales.
An acquired brain injury can happen to anyone at any time. The impact on individuals, their friends and family, can be devastating. Headway Luton is here to help those impacted by an ABI move forward with their life.
Headway Luton is a registered charity that provides support, advice and services to people with an acquired brain injury and to their families and carers.
We deliver centre-based activities and community support services aimed at helping people live as independently as possible, maximise their potential, and improve their quality of life.
Our work is rooted in person-centred care, dignity, respect and inclusion. We collaborate closely with local partners, funders and the community to ensure that our services remain relevant, accessible and sustainable.
Role overview
The Chief Executive Officer (CEO) is responsible for the overall leadership, management and development of Headway Luton.
They will ensure that the charity delivers high-quality, person-centred services in line with regulatory standards, while working with the Board of Trustees to secure the organisation’s long-term sustainability and growth.
The CEO will promote a culture that reflects our core values:
- Person-centred care
- Dignity and respect
- Safeguarding and safety
- Equality, diversity and inclusion
- Professional standards
Key responsibilities
1. Strategic leadership
- Lead the development and delivery of the charity’s strategic direction.
- Identify opportunities for growth, partnerships and service development.
- Ensure services continue to meet the needs of the local community.
2. Governance and board engagement
- Work closely with the Board of Trustees to support effective governance.
- Attend trustee meetings and provide clear and timely reports.
- Ensure compliance with the Charity Commission, Companies House and relevant legislation.
- Support the planning and delivery of the Annual General Meeting (AGM).
3. Service delivery & operations
- Oversee the delivery of safe, effective and high-quality services.
- Ensure compliance with Care Quality Commission (CQC) standards.
- Monitor service performance and outcomes.
- Ensure safeguarding is embedded across all services.
4. People leadership
- Lead, support and develop staff and volunteers.
- Line manage senior staff and oversee performance management processes.
- Promote a positive, inclusive and collaborative working culture.
- Ensure the appropriate recruitment, training and development of staff.
5. Financial management & sustainability
- Oversee budgets and financial performance in partnership with the Board.
- Ensure resources are managed effectively and responsibly.
- Support the development of funding streams, grants and partnerships.
- Contribute to long-term financial planning and sustainability.
Person specification
Essential criteria
Experience
- Experience in the charity, health or social care sector
- Experience of managing teams and organisational performance.
- Experience of financial oversight and budget management.
Skills and knowledge
- Strong leadership and people management skills
- Ability to work effectively with a Board or senior stakeholders
- Good understanding of governance, compliance and risk
- Strong communication and decision-making skills
Personal attributes
- Reliable, motivated and able to work independently
- Able to prioritise workload and manage competing demands
- Committed to the values and aims of Headway Luton
Desirable criteria
- Experience in a senior leadership role (e.g. CEO, Director or equivalent).
- Understanding of CQC or regulated services
- Experience of fundraising, commissioning or contract management
- Relevant qualification (e.g. business, leadership or management)
Position: Chief Executive Officer
Employer: Headway Luton Ltd (Registered Charity 1080775)
Location: 49-53 Alma Street, Luton, LU1 2PL
Responsible to: Board of Trustees
Hours: 25 hours per week (flexible, Monday to Friday)
Salary: £30,277 per annum (pro rata)
Contract: Permanent, subject to a six-month probationary period
Annual leave: 28 days plus bank holidays (pro rata)
Pension: 5% employer contribution
Other benefits: Flexible working, TOIL for additional hours and free on-site parking
Appendix 1: Initial priorities (first 6 months)
- Build strong relationships with staff, trustees and key stakeholders.
- Develop a clear understanding of services, operations and funding.
- Review the current financial position and identify risks or opportunities.
- Ensure governance and reporting processes are effective.
- Identify early opportunities for service improvement or development.
- Contribute to future strategic planning.
Supporting people affected by brain injury in Luton, Houghton Regis & nearby towns. There is life after brain injury. We're here to help you live it!

The client requests no contact from agencies or media sales.
Interim CEO
6 Months Fixed Term Contract (Maternity Cover)
This post is restricted to women under schedule 9, Part 1 of the Equality Act 2010
Candidate Pack
Dear Candidate,
Thank you for your interest in the role of Interim CEO for Kent Sexual Assault & Abuse Service (KSAAS). This is a 6-month fixed term post to cover maternity leave.
KSAAS (formerly East Kent Rape Crisis Centre) has offered sexual violence services in East Kent since 1993 and we offer ongoing practical support and therapeutic services for survivors who have experienced any form of sexual violence at any time in their lives of in Kent & Medway . KSAAS holds UKAS accreditation through The Survivors Trust and is Professionally Approved By Rape Crisis England & Wales, demonstrating the consistent, high-quality services that we offer to our survivors.
KSAAS operates Independent Sexual Violence Advisors (ISVA) services and joint ISVA and Independent Domestic Violence Advisors (IDVA) services for those experiencing sexual violence alongside domestic abuse. We also offer trauma focused therapeutic counselling services for children, adolescents and adults and these services are accessible through various hubs across Kent & Medway. Peer support groups and family advocacy services are available to support families when there has been an occurrence of sexual abuse experienced by one or more family members and our services are supported and informed by the ‘Kick Back’ group, who are survivors of sexual violence who offer help, support and advice to other survivors and inform our service development. We also have a range of volunteers who support us with various aspects of the service provision.
In addition to providing support and therapeutic services, a key function of the organisation is to robustly challenge the societal values, beliefs and behaviour which contribute to sexual violence, through proactive projects that aim to raise awareness, delivery of information sessions in educational institutions, delivery of NOCN accredited Rape and Sexual Abuse training, ongoing activism, challenging attitudes we encounter as part of our work with survivors, focused campaigns and participation in research focused on sexual violence.
In the last year, we worked with > 6000 survivors in our face-to-face services and specialist sexual violence Helpline service and in April 2026 we extended our provision and scope and have been commissioned to be the main provider of ISVA and Therapeutic Support services across Kent & Medway, funded by the Police & Crime Commissioner.
We are looking for an inspiring, motivated and innovative woman who is driven by feminist values to be the figurehead of our organisation, providing empowering leadership to the team, strategic oversight of the organisation and to ensure an outstanding service for all survivors of sexual violence. Note that this post is restricted to women under Schedule 9, Part 1, of the Equality Act 2010.
Shauna McCusker
Chair of Trustees
Kent Sexual Assault & Abuse Service
Role Details
Salary:
£50,000 (Pro Rata), 0.8 FTE Contract
Base:
Canterbury (Travel to Other Sites Will Be Required)
Contract:
0.8 FTE (30 Hours Per Week): 6 Months Fixed Term Contract On Occasion This Will Include Out Of Hours Meetings
Benefits:
3% Pension Contribution
Employee Discounts Scheme
28 days annual leave plus bank holidays (pro rata)
Employee Assistance Programme
Flexible Working Negotiable
Requirements:
Right to work in the UK
An enhanced DBS Check (Carried out through KSAAS) Full UK Driving Licence & Use of Own Car
Responsible To: Chair of Trustees
Main Purpose of The Role
The CEO is the figurehead of KSAAS and has overall responsibility for the management and performance of the service and strategic development and growth of KSAAS in collaboration with the core team, key stakeholders, Board of Trustees and survivors. The overarching duties and responsibilities of the CEO is responsible for the following:
• Strategic feminist leadership of the organisation & staff
• Management of human resources and physical estate
• Direct and manage fundraising & finances
• Act as the primary public representative locally, regionally and nationally.
• Advocate for survivors of sexual assault or abuse and challenge societal attitudes that perpetuate sexual violence
• Line management of management team
• Working collaboratively with the Board of Trustees
At KSAAS, the CEO is supported by the ISVA Service Lead, the Therapeutic Service Lead, the Operations Manager, the Finance Manager and Board of Trustees.
About KSAAS
Kent Sexual Assault & Abuse Service is a feminist organisation that firmly believes that sexual violence against women and girls arises from the patriarchal social structure in our society. We believe this social structure causes and propagates gender inequality and that sexual violence is one tool that is used to control women and girls as part of this social dynamic. We recognise the sexual violence affects people of all genders and provides a safe space for all survivors of sexual violence across Kent & Medway, where they can access the high-quality trauma-informed specialist practical and therapeutic support they need to recover from the impact of sexual violence and rebuild their lives.
Our Vision
KSAAS’s vision is to create a community where everyone is free from all forms of sexual violence and to achieve this within a feminist, equalities and human rights framework. We aim to provide help, hope and healing to all those impacted by sexual violence and cultivate a safe, non-violent community.
Our Mission
It is our mission to:
• Respond to and promote the needs of those who have suffered sexual violence through the empowerment feminist model of work
• Reduce the impact of sexual violence by supporting, educating, informing and advocating for all survivors
• Challenge oppression in all forms
• Challenge societal attitudes that condone and collude with sexual violence
Job Title: Chief Executive Officer Responsible To: Board of Trustees
Main Responsibilities of Post:
Strategic Leadership
• Develop an in-depth understanding of the issues faced by women and girls who are subjected violence and the staff who support them within the service
• Develop an in-depth understanding of local, regional and national agendas regarding sexual violence against women and girls within the service
• Review the aims, vision and mission of the organisation in collaboration with our survivors, staff, board of trustees, business partners & umbrella organisations
• Work collaboratively with the board of trustees, business partners, staff and service users to develop evidence based strategic priorities for the service and a rigorous business plan that addresses key priorities
• Lead, motivate and encourage the KSAAS staff team to provide excellent services in support of the strategic plan
• Be the leading voice of KSAAS locally, regionally and nationally, ensuring that KSAAS and its mission, campaigns, and services are consistently presented in a strong, positive image for the benefit of survivors of sexual assault and abuse.
• Consult widely and draw on expertise within the organisation and externally to KSAAS for the visioning of evidence based and innovative sexual violence services for children, young people and adults across Kent & Medway
Finance and Funding
• Manage the KSAAS fundraising strategy in collaboration with the management team and board of trustees
• Oversee fundraisers to identify, diversify and secure fundraising opportunities to ensure the financial health of the organisation
• Sit on the finance committee to ensure effective financial management and reporting
• Manage relationships with key funders and ensure that all contractual obligations to funders are met
• Provide effective oversight and reporting of the finances and budgets to the board of trustees and funders and ensure the financial sustainability of theorganisation
Partnership and Communication
• Represent the voices of survivors of sexual violence at key strategic meetings
• Ensure effective communication of information from KSAAS to all key internal and external partners
• Develop and broker regional and local partnerships to ensure KSAAS pushes boundaries, maintains excellent working partnerships and ultimately improves services for victims of sexual violence and abuse in Kent
• Promote public awareness about sexual violence through social media and deliver talks and presentations and broadcasts as necessary.
• Keep up to date and informed about local, regional and national agendas, ensuring that KSAAS can respond to trends effectively as they emerge.
• Maintain a high quality collaborative working partnership with Rape Crisis England and Wales and work with other rape crisis centres as necessary.
• To be an effective public speaker with the ability to influence.
Management, Resources and Policy
• Empower staff within the organisation through proactive and inspiring line management processes, catering for diversity through a range of different approaches.
• Develop the leadership team within KSAAS and work collaboratively with them to meet the vision and mission of the service.
• Have overall responsibility for the fair recruitment, management and development of employees and volunteers and the effective management of external contractors and service providers.
• Be the key point of contact for our Human Resources Provider and ensure that all policies and procedures are up to date and appropriately communicated and implemented throughout KSAAS.
• Ensure effective monitoring and evaluation systems are in place that reflect best practice across all aspects of the organisation’s operation enabling review and development ofservices.
Legality and Governance
• Accountable for organisational compliance with general legal obligations, Charity Commission regulations, membership obligations & safeguarding responsibilities.
• Responsible for keeping the Board of Trustees up to date with accurate information to enable them to fulfil their roles.
• Provision of appropriate and timely reports to the Board ofTrustees.
• Responsible for ensuring the health and safety of all staff, volunteers and service users within KSAAS.
• Engage with own line management, supervision, training, personal development & wellbeing, using opportunities provided by KSAAS to do so.
• To carry out any further work that is reasonably in line with thisposition.
To be eligible for this role, you need to evidence the following knowledge, skills and experience, at least in part:
• A successful track record of leadership within an organisation of comparable complexity or across a significant area of work, including strategic, financial and operational planning.
• Experience of successful financial management of a complex budget and oversight of income generation from a variety of sources.
• A track record of successfully managing and leading people who work across a range of sites and an understanding of the challenges faced by staff working with sexual violence survivors
• Ability to think innovatively, take measured risks and manage an organisation and staff through period of significant change
• Experience of developing & maintaining effective networks with local government, statutory and other voluntary organisations.
• Experience of successful partnership working, such as developing and maintaining relationships with a range of organisations and funders.
• Experience at senior level of successful financial management, including responsibility for significant complex budgets.
• Experience of working with a variety of media to successfully promote an organisation or issue.
• An understanding of the gendered nature of sexual violence and abuse, its causes and consequences and commitment to challenging injustice, violence and abuse, stereotyping, prejudice, discrimination and bias in a non-confrontational way, aligned to the values of the organisation.
• Experience of managing support services and a clear understanding of trauma and vicarious trauma and appropriate wellbeing strategies.
• Sound knowledge of the charitable sector and working collaboratively with a Board of Trustees
• An understanding of trauma informed care / service provision and the challenges associated with such services
• Excellent communication skills and experience of communicating complex information in a range of ways to a range of audiences
• Excellent organisational skills and an ability to prioritise and manage competing demands
• Commitment to self-development, self-reflection and personal wellbeing
• Able to travel & work between sites across Kent when needed
• Formal qualifications, such as university level qualifications, professional qualifications, therapeutic qualifications and / or leadership / management / coaching qualifications would be an advantage.
• Able to work independently, in close teams and across services
• Demonstrates resilience, courage and bravery when facing challenges • Demonstrates excellent communication skills and public presentation skills
• Excellent organisational and time management skills.
How To Apply
KSAAS values diversity and welcomes applications from people from all sections of the community, especially from minoritised groups. To apply for this role, please email a detailed CV along with a supporting statement to the Chair of Trustees Shauna McCusker. The deadline for applications is midnight on Sunday 3rd May 2026. The supporting statement should demonstrate how you meet the candidate profile and should be no more the 4 A4 pages. All applications will be acknowledged and responded to by 2pm on Mon 4th May 2026 and interviews will take place on Wednesday 6th May 2026 in person in Canterbury (reasonable adjustments can be made on request). If you have any questions or require support with any part of the process, please contact Shauna McCusker. We value every application, thank you for your time, effort and interest. Good luck.
The client requests no contact from agencies or media sales.
Digital Volunteer Engagement Officer
Leith, Edinburgh / Hybrid, will consider remote working
£25,500 per annum, pro rata
Permanent, Part time - 17.5 hours per week
About us:
For 60 years, the Scottish Wildlife Trust has worked with its members, partners and supporters in pursuit of its vision of healthy, resilient ecosystems across Scotland’s land and seas. The Trust successfully champions the cause of wildlife through policy and campaigning work, demonstrates best practice through practical conservation and innovative partnerships, and inspires people to take positive action through its education and engagement activities. It also manages a network of over 100 wildlife reserves across Scotland and is a member of the UK-wide Wildlife Trusts movement.
The Role:
We are looking for an organised and motivated individual with excellent communication skills and a passion for volunteering, who will provide support for the Scottish Wildlife Trust’s ~600 volunteers through a variety of digital tools and platforms. Working as part of the Trust’s Engagement team, you will play a key role in ensuring volunteering with the Scottish Wildlife Trust is a positive and rewarding experience that meets the needs of both the volunteer and the organisation.
In addition to creating engaging digital resources and communications for volunteers, you will lead on maintaining the Trust’s online Volunteer Management System, supporting the volunteers and staff who use it.
This highly flexible role can be conducted remotely, although some travel to Scottish Wildlife Trust headquarters in Leith may be required.
Main objectives
- Develop a range of digital communications that enhance the volunteering experience and help progress volunteers along a journey of engagement.
- Produce and maintain online volunteer training and support through the Trust’s e-learning platform.
- Produce engaging volunteer communications such as e-newsletters, blogs and social media content.
- Maintain the Trust’s Volunteer Management System to ensure it meets the needs of both volunteers and volunteer managers.
- Provide support for volunteers and volunteer managers who use the Trust’s volunteer management system.
- Promote and further develop a volunteering culture for the Trust.
The successful candidate will ideally:
- Have experience creating a range of high-quality digital engagement resources
- Have experience using Content Management Systems
- Be motivational, enthusiastic and engaging
- Have excellent written and visual communication skills
- Have a good understanding of volunteer management and the volunteer experience
- Have a good understanding of GDPR and its relevance to volunteer management
What we offer:
- Salary sacrifice schemes including Cycle to Work & Pension schemes.
- We have always been hugely flexible in our approach to how you wish to work and continue to offer a flexible approach.
- One Wellness Hour per week
- Enhanced Pension rate upon completion of probation
- Sick Pay Allowance
- Enhanced Maternity/ Paternity Leave
- Training and Development
Closing date for applications: 26th April 2026, midnight
Interviews will be held on: WC 4th May
The Trust is a passionate employer, proactive about creating a culture of diversity and inclusive workplace that promotes and values equal opportunities for all. We welcome individuals from all networks of life, backgrounds, and experiences.
Sanctuary & Racial Justice Officer
Canterbury (and on site in hubs)
£30,940 pa plus excellent benefits
35 hours per week
Fixed-term contract for three years
Are you passionate about shaping churches to become more welcoming and accessible to newcomers, strengthening local expressions of sanctuary and helping to embed racial justice principles into ministry and practice?
We’re looking for a Sanctuary & Racial Justice Officer to build inclusive communities by helping parishes across Kent become more welcoming, accessible and culturally aware for refugees, asylum seekers and newcomers.
Reporting to the Strategic Lead for Sanctuary & Racial Justice, you’ll coordinate existing Welcome Hubs in Canterbury and help launch new hubs in Folkestone, Ashford and Dover. Working with churches, volunteers, councils and community partners, you’ll strengthen local sanctuary, deliver racial justice training and develop practical tools that embed justice into everyday ministry.
This is an exciting, hands-on, people-centric role with so much variety — part community development, part volunteer leadership, as well as a mixture of training and partnership working.
We’re looking for someone with experience of supporting vulnerable people and working with volunteers, a good understanding of racial justice in practice and strong organisational and communication skills. You’ll be confident working across communities, able to manage multiple priorities and be motivated by seeing people and parishes flourish.
You’ll need to be a practising Christian, have the right to work in the UK, have a full, clean driving licence and the ability to travel across Kent and comfortable working flexibly, including occasional evenings and weekends.
The Canterbury Diocesan Board of Finance employs this role on behalf of the Social Justice Network (SJN), a UK-based charity that works to promote social justice, inclusion and support for vulnerable communities. One of SJN’s key initiatives is the Sanctuary & Racial Justice Programme, which works with local authorities, charities and community groups to support and integrate refugee families into their communities.
The Social Justice Network aims to bring people together. Issues such as low income, debt, lack of skills, poor mental health, forced displacement and isolation are closely interlinked, trapping individuals and communities in cycles of poverty. Our vision is for all churches, in every community, to work together to tackle these issues through action, prayer and giving.
Our Sanctuary & Racial Justice Programmes help individuals and families rebuild their lives after forced displacement. Services include Welcome Hubs, Arts and Wellbeing activities, ESOL classes, employment support and casework. We focus on fostering long-term, meaningful connections with local church communities to restore stability, dignity and belonging.
It is a genuine occupational requirement that the post-holder is a practising Christian, committed to the faith. This is essential to support and encourage parishes in living out their faith through social action and to engage authentically with the Diocese’s vision and principles in the Sanctuary & Racial Justice Programme.
All appointments are subject to acceptable pre-appointment checks inclusive of Right to Work in the United Kingdom, References and relevant background checks applicable to the role.
Closing date: 28 April 2026
Interviews: 18 May 2026
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
In2STEM Programme Officer (Maternity Cover)
Job Description
Reports to: In2STEM Programme Manager
£28,000 per annum FTE
9 Month Fixed-Term Contract, Potential Extension to 12 Months
Start Date: Monday 1st June 2026
Interviews: 30th April & 1st May
We’re looking for an experienced Programme Officer to join our team on a maternity cover contract. This is an exciting opportunity to play a central role in the delivery of our In2STEM Programme during a busy and high impact period. You’ll benefit from a comprehensive handover, a supportive team environment, and the chance to make a real contribution from day one.
The Programme Officer will support the delivery of the In2STEM Programme including recruitment, planning, delivery, participant and volunteer management, and evaluation.
You will be responsible for recruitment, managing a caseload of students and volunteers (work experience hosts), and managing relationships with supporters and funders. You will also support the planning, delivery and evaluation of programme activities including training and inductions, placements, online workshops, competitions and celebration events.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for recruitment, events, internal & external meetings and staff co-working days.
Duties and responsibilities:
Programme Delivery
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Managing a caseload of students and volunteers (work experience hosts) from application stage to successful completion of the programme, including recruitment, matching, onboarding, troubleshooting throughout the programme and evaluation.
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Creating and developing engaging communication materials about the programme including video presentations, posters/flyers, case studies and website text, newsletters and images.
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Monitoring student and volunteer (work experience host) applications to ensure targets and milestones are met.
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Maintaining up to date records via the programme database and ensuring data protection.
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Managing relationships with existing donors and supporters and networking to develop new relationships with prospective donors and supporters.
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Organising online skills workshops and careers panels, recruiting and coordinating volunteer speakers and panellists.
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Planning and delivering in-person student inductions and celebration events.
Evaluation
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Evaluating programme activities, using student and volunteer evaluation data and staff insights.
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Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.
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Supporting team members to create evaluation and student data reports.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person specification
Essential:
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Experience working with one or more of the following groups: young people, teachers or school administrators, volunteers, universities or STEM professionals/employers.
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Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.
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An understanding of the social and economic barriers that prevent some young people from accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Experience planning and delivering training, events and workshops.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Flexible and adaptable, with an ability to pick up new tasks quickly, showing resilience when faced with challenges.
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Experience delivering programmes or projects for young people.
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Knowledge, understanding or experience of programme or project evaluation.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
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Competent user of Google Suite, Word, Excel, Canva, Powerpoint, Gmail, and newsletter software.
Desirable:
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Prior knowledge or experience of GDPR and safeguarding.
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Experience of using task/project management software and databases.
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Experience in student or volunteer recruitment and caseload management.
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Knowledge or an understanding of safeguarding practices.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Please submit your CV along with a Cover Letter (maximum two pages) outlining how your skills and experience align with the requirements of the role, as detailed in the Job Description.
Please note:
Applications submitted without a Cover Letter will not be considered.
Applicants must be available to attend an interview on either 30th April or 1st May.
The successful candidate must be available to commence the role on Monday 1st June.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
Job Title: Health and Safety Officer
Duration: Permanent
Hours: Part time, 21.6hrs across three/ four days per week
Salary: £32,000 - £35,000 (Pro rata £19,200 - £21,000) per annum, plus pension and benefits
Location: Hybrid role between our Bristol office and home working
Overall job purpose
Our Health and Safety Officer will help us embed, maintain, and develop high standards of Health and Safety, across CCT’s whole estate and its people. They will work closely with our small Health and Safety Team to create, implement, and establish our Health and Safety policies and procedures, in accordance with current legislation. They will advocate for, and set an example around, best practice in Health and Safety.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
This hybrid role means that you’ll not only benefit from the collaboration and teamwork that comes from working in our city-centre based Bristol office but also combine this with the flexibility and focused productivity of home working. The modern regional office is located within a eighteenth century church and is only 10mins walk from Bristol Temple Meads.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 8am on Thursday 7th May 2026.
The interviews will take place in, Bristol, on Wednesday 20th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
We are looking for two resilient and dedicated people to join our Avon & Somerset team as Triage and Early Interventions Officers, working within the VS team as part of the Avon & Somerset Victim Service partnership.
The service provides support across the whole geography of Avon & Somerset. This role involves making initial contact with victims of crime and Anti-Social Behaviour and providing initial support in a dynamic and ever-changing environment. The role is full-time, working 5 days a week from our Bristol office.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression
About the Role:
You will provide high quality support to all victims and witnesses of crime and Anti-Social Behaviour, leading on completing initial impact and risk assessments that are comprehensive and holistic. You will also you will contribute to cover for the Helpline.
Key Responsibilities:
- Act as the first point of contact for service users referred in to the service, completing comprehensive impact and risks assessments using agreed processes and a tailoring the response to each individual's needs.
- Manage a caseload of service users who require more immediate and short term interventions, referring on those with more long term needs either internally or externally.
- Develop support plans where appropriate.
- Maintain accurate and confidential case management records and contribute to monitoring information for the service and provide accurate and timely performance information for internal and external use.
- Respond appropriately to safeguarding concerns including both child protection and vulnerable adult issues.
- Ensure that everyone is aware of their rights under the Victim's Code of Practice and the Witness Charter..
- Comply and keep up to date with all relevant legislation, policies and procedures, including data protection legislation, confidentiality.
- Work as part of a team to ensure that all outcomes and Key Performance Measures are met relevant to the local contract.
Ideally you will have:
- Experience of delivering a service and working directly with service users in a statutory, voluntary or community work setting
- Experience of working in an outcomes focused service
- Knowledge of the criminal justice system and the impact of crime
- Knowledge and understanding of Domestic Abuse processes and services
- Experience of engaging with vulnerable victims of crime who may have complex needs
You will need:
- Strong written & verbal communication skills.
- Good time management skills.
- Competent IT skills, able to use generic systems.
- To work effectively both as part of a team & independently
- To develop & maintain partnerships with external organisations.
- The ability to undertake impact & risk assessments.
- Knowledge of safeguarding issues & legislation related to child protection & vulnerable adults.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


