Volunteer officer jobs

Job Title: Estate Officer, East Anglia

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within East Anglia or the East of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in London on Thursday 7th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Citizens Advice Surrey Heath (CA-SH) is an independent local charity and a company limited by guarantee.

We provide free, confidential, impartial, and independent advice and information for the benefit of the local community, to exercise a responsible influence on the development of social policies and to ensure individuals do not suffer through lack of knowledge or an inability to express their needs effectively.

The Role

Reporting to the Chair of the Trustee Board, the Chief Officer

● Is responsible to the Trustee Board for the management and leadership of Citizens Advice Surrey Heath.

● Represents Citizens Advice Surrey Heath to funders, partners and stakeholders.

● Ensures the delivery of a high quality, impartial and confidential service, utilising both paid staff and volunteers.

● Is responsible for the continuing funding, planning and financial management of the service.

● Represents the organisation in Surrey Heath and contributes to the overall provision of strategic advice services in the borough.

In particular, the priorities for the Chief Officer in 2026 will be to

● Manage CA-SH’s external relationships, with our funders and the Surrey Heath community generally, to ensure satisfaction with the delivery of current projects.

● Build on the current income base, in terms of increased existing project budgets, new projects, and diversifying the income base.

● Explore opportunities to potentially integrate with other local Citizens Advice in Surrey to ensure long-term sustainability and strengthen our impact, in line with the new Unitary Authority structure.

The role requires working closely with the Operations Manager, who will be responsible for staff, volunteers, and, generally, the internal CA-SH operation.

Person specification

Essential

1. Understanding of the voluntary sector and, in particular, knowledge of the strategic and policy environment in which the advice sector, and particularly Citizens Advice operates.
2. Proven ability to devise and implement strategic development and resource plans, particularly in the area of service development, staff development and the management of change.
3. Demonstrable track record of successful income generation and diversification, through promoting services, fundraising, and other activities.
4. Proven track record of devising funded projects, setting them up for delivery and delivering them against agreed targets.
5. Proven ability to lead, motivate and contribute to a team.
6. Demonstrable track record of financial management and budgetary control.
7. Effective communication and presentation skills in person and in writing, to include researching and interpreting complex information and producing clear verbal and written reports, both internally and externally.
8. Proven ability to earn and maintain the trust of stakeholders.
9. Track record in project management.

Desirable

1. Understanding of, and commitment to, Citizens Advice aims, principles and policies.
2. Broad understanding of the operation of local and national government, and the administration of public and legal services, including an understanding of commissioning.
3. Demonstrable ability in people management, particularly in the voluntary sector.
4. Ability to create a positive working environment in which equity and diversity are well managed, and staff are empowered and motivated to do their best.
5. Ability to communicate and work well with a governing body.
6. Track record of managing ICT in a working environment, including ICT business planning, managing information and supplier relations.
 

Staff Benefits

● 6% Employer Pension Contribution
● A company that is committed to its employees, valuing their knowledge, creativity, and flexibility
● Flexible, hybrid working
● Free parking
● Ongoing personal training and development
● The chance to work with amazing people and a nationally recognised charity.

Role: To engage Chatham’s diverse communities in the heritage of St John’s Chatham. This role will be
responsible for working with local community groups to develop and deliver activities and programmes
to involve young people aged 14 – 24 years old, low income families, older adults over 55 years old,
homeless and vulnerably housed people and local schools as part of the major community programme
at St John’s Chatham.

Principal accountabilities
● Through engagement with local community groups create a programme that results in St John’s becoming a multipurpose space for the local community.
● Develop, manage and deliver community engagement projects to interpret the history of St John’s, based on research gathered by the Research & Development Consultant.
● Work with the Volunteer & Training Co-ordinator to explore the potential for a community based café that is used as a centre for the local community to meet and learn new skills and make new friends
● Work with local community organisations to create programmes that support the development of skills, such as budgeting, cooking, gardening, English as a second language etc
● Create and maintain an arts and crafts area within the café of St John’s that inspires people to respond to the heritage around them
● In collaboration with the Research Development Consultant identify potential speakers and deliver a programme of talks about the heritage of St John’s, Waterloo churches and Chatham.
● Develop a programme of events to test if there is a market for evening events at St John’s, including but not exclusively, concerts, silent discos, film showing
● Develop and deliver, in collaboration with local community partners a regular programme of events for different audiences
● Facilitating positive and effective partnerships between community groups, public sector bodies and stakeholders to support the Activity Programme.
● Lead on the external communications for the programme via social media channels and local media where appropriate

3. Experience, knowledge and skills
The experience, skills and abilities, and general attributes sections below capture the desired
requirements of the ideal post holder. No specific qualifications are required for this role
however qualifications may be used as evidence of skills and experience as appropriate.

Experience
● Detailed knowledge of best practice in events management and community engagement is required.
● Developing relationships with diverse communities.
● Developing and delivering activities for and with diverse communities.
● Experience of working with Church Communities.*
● Relevant experience of working in heritage.*
● Have a good understanding of the social and economic issues affecting communities in Chatham.*

Skills and abilities
● Ability to work on own initiative and deliver to deadlines.
● Ability to develop and deliver engaging programmes with diverse communities.
● Budget management.
● Project management.
● Excellent communication skills with organisations and individuals.
● Ability to work as part of a team.
● Ability to deliver high quality and productive work.
● Ability to maintain accurate records.
● Working knowledge of standard software packages.
● Knowledge software for budgeting purposes.*

General attributes
● Willingness to undertake additional training as needed to support the delivery of the Activity Plan.
● The commitment to the protection of safeguarding of children, young people and vulnerable adults.
● All staff are required to uphold the employer’s policies and communicate with diverse members of the public.
● To undertake a Disclosure and Barring Service (DBS) check as required.
● Previous experience in church operations.*

*desirable but not essential.

For more information, please see the Job Decription attached.

As a Fundraising  and Awareness Officer she  will help Pathway to achieve the ambitious income generation targets set by the Board so that we can continue to support clients with the lifesaving services we deliver.

She will lead and shape the drive to build new and maintain existing relationships within the community to generate fundraising opportunities and raise funds with supporters  by building great connections and relationships.

She will lead on engagement with businesses to ensure we have a steady flow of business support and engagement by building solid relationships that re mutually beneficial.

She will have the scope to be creative with fundraising  and awareness ideas and lead on the delivery of these with colleagues.

About Pathway Project

We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.

We offer a range of support services and run two refuges in confidential locations.

We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.

Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.

We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.

We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and support to all who need us.

Pathway Project believes in working as a cohesive team and are service user led.

Our helpline is access to all and is open 24 hours a day, 365 days a year.

Why work for us?

Pathway Project is an inspiring  place to be, we are a charity with big ambitions and huge energy.

We are have a bold new strategy, refreshed values  and a passion for excellence in service delivery.

Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority  or under-represented groups.

We offer the following benefits:

· 25 days paid leave plus statutory holidays (pro rata)

· A competitive pension scheme

· Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families

We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.

Key Responsibilities

1. Income Generation

· Maximise fundraising and revenue opportunities through community engagement delivering a number of community based initiatives to generate income over the year.

· Lead on delivery of the fundraising strategy to maximise funding opportunities.

· Developing Business links to encourage fundraising from the business community &  to develop lasting partnerships.

· Research trust and foundations and write targeted applications to support our work and achieve fundraising targets.

· Use your passion and creativity to identify innovative ways to attract funding that we can then deploy.

· Work with volunteers to create a fundraising team who will deliver  income generation activities.

· Manage the income generation activities and income generation steams and monitor them for efficiency and value.

· Proactively research and identify suitable local events, fairs, and community activities where the charity can have a presence.

· Manage the full process of registering the organisation for these events, including submitting applications and arranging any required payments.

· Complete and submit all necessary risk assessments or compliance documentation to ensure safe and accountable participation.

· Plan, create, and deliver a range of internal fundraising events that engage supporters, promote the charity’s mission, and generate income.

· Coordinate all aspects of event delivery, including logistics, promotion, volunteer involvement, and post‑event evaluation.

2. Awareness

· Leading on publicity/awareness raising campaigns throughout the year and working with the Social Media Officer to deliver new interesting activities.

· Develop links into the local community which can be used to raise awareness, generate income and deliver activities or events.

· Give a range of talks and presentations to local organisations to increase awareness and support for Pathway that will then generate income opportunities.

· Participate in networking opportunities.

3. General Duties

• Work with the Volunteer Officer to create a cohesive team of fundraising volunteers who will support events and activities to generate income.
• Help to support and train  volunteers / peer mentors in gaining experience and skills so they are confident to deliver fundraising activities without staff support.
• To manage and maintain effective records of activities and income generated so this can be evaluated.
• To record and manage donations of goods and services as well as gift vouchers so we have accurate records of usage
• Lead on standard merchandise production and of items such as pens and other logo items as well as the hidden phone number items.
• Be the primary point of contact for all promotional or networking  opportunities and working with the Head of Enabling Services and the CEO to maintain those relationships.
• Act in a professional manner in a way that reflects Pathway’s overall aims and values
• Attend meetings where appropriate  both independently and with colleagues.

Person Specification

Essential

• Clean Driving License.
• Able to network and make pivotal contacts.
• Ability to make cold calls and initiate meetings with companies etc.
• Experience of managing multiple projects at any one time.
• Experience in raising funds for Charities.

• Desirable
• Experience in delivering large fundraising events.
• Experience in corporate giving.
• Experience of networking.
• Experience of Gift Aid.
• Familiarity with payment platforms such as PayPal, Zettle or Enthuse.

This role description cannot cover every eventuality or task that may arise within this position and the post holder will be expected to carry out other duties from time to time which are broadly consistent with the role.

Other information:

Pathway Project is committed to equal opportunities and welcomes diversity across our services. All employees are required to adhere to our Equality & Diversity policies and to challenge discrimination wherever it is appropriate.

Safeguarding Statement

Pathway Project is committed to safeguarding the vulnerable adults and children who we work with. We have a range of policies and procedures in place to support us to promote a Safeguarding culture  and safe working practices. Pathway Project will employ a safer recruitment process which will include disclosure and baring service checks where applicable and references for all posts.

We strive to be as inclusive as possible and look to recruit individuals with the right skills, experience and attitude, however, for genuine occupational requirement reasons we are looking to appoint a female only for this post (exemption under the Equality Act 2010 Part 1 Schedule 9).

The role is subject to a 6 month probationary period.

Are you passionate about creating meaningful volunteer experiences and strengthening how volunteers are supported and managed? ​

Do you enjoy supporting and developing volunteer leaders, helping them build confidence in leading volunteers and supporting strong volunteer relationships?​

Are you able to use volunteer feedback, insight, data and best practice to develop innovative approaches that improve volunteer retention, engagement and support, helping shape the future of volunteering at Samaritans?

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Samaritans is looking for a dedicated Volunteer Experience Advisor to join our dynamic team and help shape the future of volunteering across our network. Our incredible volunteers run more than 200 branches and locations across the UK and Ireland. They offer their time to help to deliver our 24-hour emotional support service to callers in many ways, from answering telephones and emails, to fundraising, generating publicity, administration and finance.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.

​

About the Role

Our Volunteer Experience Team support over 20,000 volunteers and no two days are the same. You’ll be responsible for supporting our network of volunteers and volunteer leaders in engaging and managing volunteers, as well as involved in a variety of creative new projects helping us to provide a positive and rewarding experience for anyone that gives their time to Samaritans.

You’ll play a key advisory, analytical and development focused role, supporting volunteers and volunteer leaders on all volunteer management matters, including sensitive and sometimes complex situations. You’ll also deliver impactful initiatives and projects that strengthen and enhance the volunteer experience, helping shape the ongoing development of Samaritans’ volunteer management and support practices.​

Contract terms

• £30,000 - £35,000 per annum

• Permanent

• Full time (35 hours per week)

• Hybrid working: Linked to our Ewell (Surrey) office
• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.
• We are passionate about flexible working, talk to us about your preferences
   

What you’ll be doing

• Providing expert advice and guidance to branches and regions on all volunteer management matters.
• Analysing complex or sensitive situations to identify key issues, risks, and appropriate courses of action.
• Developing and delivering initiatives and projects that strengthen and enhance the volunteer experience at Samaritans.
• Drafting clear, well-structured and professional written communications, including reports and formal correspondence.
• Supporting learning, training and resources that build confidence and capability in Volunteer Leaders.
• Contributing to the development and refinement of volunteer policies, processes and guidance.
• Supporting the fair, balanced and proportionate handling and effective resolution of volunteer concerns and complaints
• Identifying themes, risks, and organisational learning opportunities to inform continuous improvement.
• Working collaboratively with colleagues and stakeholders across the organisation.

​You’ll ideally bring:

• Experience working with or supporting volunteer, or advising on people related matters.
• Strong analytical skills and the ability to interpret complex and sensitive situations, producing analysis and meaningful conclusions.
• The ability to exercise sound judgement and take a balanced, proportionate approach.
• Excellent written and verbal communication skills
• Strong project management experience, including the development and delivery or improvement focused initiatives.
• A proactive, solutions focused and improvement-oriented mindset
• Knowledge of principles of natural justice and complaints management, and effective people resolution good practice.
• Experience of providing advice, training or support on volunteering matters.
• Experience and understanding of navigating organisational risk and safeguarding related volunteer matters .
• Report writing and presentation skills.
• Experience in prioritising workloads and working to deadlines with speed and accuracy.

​

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Apply now

If this sounds like the opportunity for you, please apply. You will be asked to some answer short application questions and to upload your CV.

​Applications close: Monday 20th April @ 09:00am

Interviews: w/c 27th April

​

At Samaritans, human connection is at the heart of everything we do.

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team.

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through.

Our Welfare Officers provide direct and impactful welfare support to RAF personnel and their immediate family. As a trusted and confidential source of support, you will assist our service users with challenges they are facing, from mental ill-health, difficult relationships, domestic abuse, financial and cost-of-living concerns, resettlement, housing, childcare, equality issues, bereavement, military discharge or deployment and many more - no day will be the same, as such this is a great opportunity to develop your knowledge and skills within the Welfare sector.

Our intervention is provided with consent on a non-statutory basis, and you will work with and engage our service users to develop appropriate interventions for individual outcomes.

Our service is transitioning to become more accessible and inclusive, digital technology plays a key role in this, as such you will use digital technologies to complement and enhance processes and service user experience.

You will play an active role within the community, promoting the service through the delivery of presentations and representing the service at public engagement events. You will also work closely with RAF welfare teams, local authorities, health, education, civilian agencies, charities and other military organisations to ensure the best outcome for the service user.

About the Team

2025 marked 35 years since SSAFA began delivering an independent non-statutory, and confidential service, for the Royal Air Force community across the UK, and this is an exciting time to be joining as we were successful in our bid to continue delivering this service.

We are transforming our ways of working to be innovative, to ensure our service is even more inclusive and accessible to meet the needs of a modern RAF.

We are a hard-working team from diverse professional backgrounds.  Although we all have our own area of responsibility, we support each other in delivering the best possible service to our military community.

Find out more about the Personal Support & Social Work Service on our website.

About you

To thrive in this role you will have relevant experience of supporting adults, families and children/young people. You will be able to take a flexible and creative approach to problem solving. You will have excellent communication skills and be able to deliver presentations with confidence.

You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have experience of carrying out assessments, preparing plans, monitoring and reviewing outcomes.

There will be some travel required and therefore you will need to be able to drive and have access to your own car.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. 

Recently unsuccessful candidates need not reapply.

Closing date: Midnight on Sunday 26 April 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. 

Interviews: 06-08 May 2026

The Silver Line Helpline is recruiting for 2 Loneliness & Support Officers to join their fantastic team providing a vital service to older people across the UK. The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

Representing the values of The Silver Line Helpline and Age UK, you will be the first point of contact for incoming calls from older people in need of support or just a friendly chat. Given the nature of the helpline each day will be varied and you will need to be adaptable to lots of unique situations.

This exciting opportunity is perfect for a friendly individual with effective communication skills and the ability to maintain high standards with an emphasis on empathy, patience and understanding.

Working as part of this supportive team, you will adhere to all safeguarding procedures in order to keep callers safe from potential abuse or neglect.

Please note: We are recruiting for two part-time overnight roles, each working 28 hours per week from 11:00 pm to 7:00 am at our enhanced night-time hourly rate of £15.73.

These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

IMPORTANT: Please note that this post requires weekend and bank holiday working on a shift pattern basis. Example shift rotas will be provided during the recruitment process, and you will be required to review them to confirm that the schedule is suitable for you.

Last date for applications Thursday 23rd April 2026.

Interviews for shortlisted applicants will take place via Teams on 27th, 28th and 29th April 2026

If successful, the first 3 induction days will be onsite at our Blackpool office.

Please note: Before joining the National Services team at Age UK, we want to be open that the organisation is in a period of change. Age UK works as a network of over 100 independent partners, with national services delivered by the charity and local services delivered by partners across the UK. Our new strategy means more services will be delivered locally in future, although we think our National Services will continue to play an important role. You would be joining a team that is evolving and changing to develop new ways of supporting older people, and we want you to have this context as you consider your application.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below.

Must haves:

The below competencies will be assessed at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience

• High levels of personal and emotional resilience and the ability to stay calm during challenging and pressured situations. A, I
• Ability to manage a busy workload and adapt to change in a fast-paced service. A, I

Skills and knowledge

• Knowledge of safeguarding with the ability to assess and manage risk independently. A, I
• Understanding and knowledge of mental health issues. A, I
• The resilience to work shifts when almost all time is spent on the phone, remaining engaged, active and responsive on every call. I
• Excellent IT skills including Microsoft Office, call handling, and CRM systems. A, I, T
• Ability to learn and become competent with new technology and systems. I, T
• Data entry skills. A, I, T
• Ability to multitask and focus on calls, whilst entering data and communicating effectively via IT systems. A, I, T
• Ability to work within and meet service KPIs on call length, utilisation and other key targets. I, T
• Ability to maintain clear boundaries with callers. I
• Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people. A, I

Personal attributes

• Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations. A, I
• Excellent interpersonal, customer service and communication skills, with the ability to adapt communication style to meet the needs of the caller. A, I
• Ability to navigate challenging topics of conversation with good listening skills and excellent conversational skills. A, I
• Ability to adhere to policies and procedures. A, I
• Being a positive team player. A, I
• A commitment to promoting equality and diversity. A, I
• A passion for supporting older people. A, I

Great to haves
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience

• Experience in working in services to support older people. A, I
• Experience working with colleagues remotely. A, I
• Experience working within services that operate outside of normal working hour. A,I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250
• Many additional benefits

Additional Information

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

For a full list of benefits please visit our website.

Job Title: Estate Officer, West

Duration: Permanent

Hours: 36 hours per week

Salary: £31,024 per annum, plus pension and benefits

Location: Homebased within the South West of England

 Overall job purpose

The Estate Officer will ensure the delivery of the regional maintenance programme, comprising routine, periodic, planned and urgent works, and the delivery of time limited maintenance consultancy and estate management projects. Working alongside the Conservation Projects Manager, the post holder will ensure regional estate compliance with CCT policies.

The post holder will be the main contact for all maintenance related matters and will maintain the property management records for the estate, develop volunteer projects and training on maintenance reporting and conservation cleaning and will assist with fundraising.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 27th April 2026.

The interviews will take place in Bristol on Friday 8th May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.

Membership Experience Officer
Salary: £30,000 FTE
Contract type: Fixed term to end March 2029
Working hours: Part time, 22.5 hours per week
Location: Taunton Office, 34 Wellington Road, Taunton TA1 5AW, Hybrid

This part time role (22.5hrs/week) is a new opportunity with Somerset Wildlife Trust to improve the productivity and sustainability of our core unrestricted income.

About Us

Somerset Wildlife Trust is a local independent charity and the only organisation uniquely focused on improving the natural environment of Somerset for the benefit of wildlife and people. We champion Somerset’s stunning, diverse, and important natural environment, making the case for nature to the public and politicians. We protect wildlife and lead the recovery of the environment by example, including on our nature reserves.

The support of our amazing members is key to our success enabling us to deliver plans for nature’s recovery, improving the natural environment of Somerset for the benefit of wildlife and people.

About the Role

Membership forms the bedrock of our fundraising portfolio, and as Membership Experience Officer you’ll play a central role in finding innovative ways to recruit new members while providing exemplary stewardship to retain and inspire existing supporters to continue supporting nature and take action in other meaningful ways.

Key Responsibilities and Tasks

Responsibility 1: Membership Recruitment

• Work closely with the Comms team to grow our audience through lead generation campaigns on social media
• Work closely with the Comms team to recruit new members including through social media advertising and different incentives
• Convert new audiences to membership
• Trial door drops, phone campaigns and reactivation to establish which methods have the best ROI for recruiting new members
• Create and trial other ideas and initiatives to grow audiences and recruit members

Responsibility 2: Membership Retention

• Instigate welcome calls to new members
• Review and take responsibility for the welcome journey for new members, ensuring Direct Debit compliance as well as outstanding supporter engagement
• Organise and host in-person events for new members
• Organise and host online events for members as well as taking advantage of and communicating details of relevant national events
• Arrange long-standing member recognition and telephone thank-a-thons
• Research and trial other methods which may have a positive impact on membership retention and/or lifetime value
• Instigate a semi-regular survey so we can gauge members’ interests and satisfaction levels

Responsibility 3: Analysis and Administration

• Establish metrics and data reporting to monitor the success of each initiative.
• Conduct an annual targeted uplift mailing
• Conduct an annual targeted gift aid phone campaign
• Implement a plan to promote life membership

We offer some fantastic benefits including:

• 7% employer pension contribution
• Life assurance
• Annual professional institution subscription if applicable
• Payment of relevant licenses and tickets
• Flexible and agile working
• Wellbeing support – Employee Assistance Program, wellbeing champions
• Diversity networks through RSWT/TWT
• Paid volunteer days
• Continuous Professional Development opportunities
• 33 days of holiday (25 + bank holidays)

The opportunity to make a real and positive difference to nature, communities and the climate

Closing date: Thursday 14 May 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Somerset Wildlife Trust has an Equality, Diversity and Inclusion Plan and is committed to continuing to improve the equality, diversity and inclusion of every aspect of our work; we know we need to engage with everyone to live our Values and achieve our goals. We welcome applications from everyone and are happy to discuss any accommodations or arrangements that would make the recruitment process better for you, and the working environment should you be employed.

No agencies please.

Settled is a dynamic charity that supports the rights of EU and Ukrainians citizens who have made the UK their home, through providing expert, multi-lingual services. We seek a full-time experienced and capable manager who will work jointly with another service manager to deliver Settled's advice services to EU citizens UK-wide, with special attention to localities in England and Wales. You will hold IAA accreditation and be able to manage staff and volunteers to provide immigration advice. You will understand how strong relationships, especially with the Welsh Government and other funders, ensure the sustainability of a charity and help it meet the needs of its beneficiaries.  Role is hybrid with minimum of 4 days per month in Settled's Cardiff Bay office and some travel to cities in other parts of the UK. If you would like to join our supportive and impactful team, please include a cover letter which explains how you fulfil the person specification, along with your CV.

Full time, 35 hours per week

Permanent

Grade DL, Salary £46,949.35 per annum

Location: Euston, London (hybrid working, minimum two days per week in the London office, including Thursdays)

Closing date: 9.00am, Monday 27 April

Interview date: Week commencing 04 May or 11 May TBC

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional with experience working on policy issues related to data, digital and AI to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest changes and challenges faced by the NHS in its history, with a particular focus on supporting general practice to engage with and respond to dynamic digital developments. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for data, digital and AI related policy areas affecting general practice, as well as engaging on a range of policy areas as required.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

Please find the full Job Description in the downloadable Candidate Pack.

To apply, please click 'Quick Apply' and complete the application form on the Vacancies page on the RCGP website.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                            ~ Building a sustainable future for general practice ~

NCN Delivery Project Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

NCN Delivery Project Officer

England South

£29,835 per annum (pro rata for part time)

Ref: 124REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: South of England. Within easy access to Bristol office is preferable, but not essential. 

Contract: Permanent

ABOUT THE ROLE

Team: NCN, Delivery

As the NCN Delivery Project Officer you will support and deliver feasibility and infrastructure construction projects, working closely with team managers to ensure effective project management, community engagement, stakeholder collaboration, and operational delivery.

What You’ll Be Doing

• Supporting managers to project manage, working within established procedures to provide a range of support on infrastructure projects.
• Working on projects which seek to tackle active travel challenges, including the response to the climate emergency, the inequitable distribution of (and access to) green space, private vehicle dominance and equitable and joyful public space for all.
• Contributing to the planning and delivery of community engagement activities and events.

This role is ideal for someone who is passionate about creating real change for walking, wheeling and cycling, connecting people and places, and providing traffic-free spaces for everyone to enjoy.

The focus of this role is in the England South region; we may occasionally need you to travel during the course of your work including occasional overnights stays, and you may occasionally be required to work at other locations as necessary to undertake projects on behalf of Walk Wheel Cycle Trust. Candidates should be based within the geographical area.

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• You should have excellent verbal and written communication skills including strong report writing experience.
• Experienced with working collaboratively within a team, you will also be adept at building meaningful and productive relationships with stakeholders, public sector (local authority) partners, landowners, contractors and volunteers.
• You should have good knowledge of design standards and best practice principles for developing active travel infrastructure.
• Experience in using ArcGIS or similar software to create maps and analyse spatial data.  
• This role requires a self-starter who can work independently, with a passion for active travel. 

The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams during the week commencing 11th May 2026. To apply, please complete our online application form.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Our Values

• We are always learning
• Championing equity
• Taking ownership
• Delivering Together

We are looking for a new CEO to lead Surrey Community Action into a bright and exciting future, where the voluntary sector and communities of Surrey are helped to survice and thrive.

Surrey Community Action

Chief Executive Officer

35 hours per week, mostly office based but with some scope for working remotely.

Based in Burpham, Guildford, Surrey

The role is subject to a satisfactory DBS check.

£62,000 for a 35-hour week

5% employers pension contribution

25 days annual leave plus three days over Christmas

Employee Assistance Programme

About Surrey Community Action

Surrey Community Action supports Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with either. We ensure that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives. We provide services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience. Services to the Surrey’s Communities and we provide services directly to Surrey’s communities that support community action and address unsupported needs.

About The Role

We are seeking a new Chief Executive to join us at an ideal time to complete and implement our emerging new strategy and direct Surrey Community Action into a bright future.

As Chief Executive Officer, you will have the scope and authority to shape strategy, influence policy, empower Surrey’s voluntary sector, and champion rural communities, working closely with a committed Board, and experienced staff team.

You will be the organisation’s lead ambassador, building trusted relationships with partners, funders and decision‑makers, and ensuring the organisation’s voice is heard at local, regional and national level.

You will also play a critical role in leading change and transformation within the charity - strengthening systems, diversifying income and evolving how the organisation works so it remains resilient, relevant and impactful in a fast‑changing environment.

This is a role for someone who enjoys balancing big‑picture thinking with practical delivery, and who can bring people with them through periods of transition.

If you are motivated to improve the capability, capacity and resilience of the Surrey’s voluntary sector, communities and residents; if you thrive in complex and changing stakeholder environments; and if you are excited by the challenge of leading an organisation through its next phase of growth and influence, this role is for you.

No two days will be the same, but there are some core parts of this role.

• Strategic Leadership & Organisational Direction
• You will lead the delivery of a clear, compelling organisational strategy, adapting it in response to an evolving operating environment and ensuring the organisation remains agile, future‑focused and well positioned within the voluntary and community sectors.
• Board Partnership & Governance
• You will work collaboratively with the Board of Trustees, providing high‑quality insight, advice and assurance on strategy, finance, risk, governance and compliance, and then supporting effective Board decision‑making through clear reporting, analysis and professional guidance.
• Leadership of People & Culture
• You will lead, inspire and support the staff team through a transparent, inclusive and empowering management style, creating a high‑performance culture rooted in trust, accountability, equality, diversity and wellbeing.
• Change Management & Organisational Development
• You will be a skilled change manager, leading transformation in response to evolving funding landscapes, policy shifts, technology and community needs, designing and implementing systems, structures and processes that strengthen organisational effectiveness and resilience.
• Ambassadorial Role, Advocacy & External Relations
• You will be the public face of the organisation, representing it with credibility, passion and authority, and building strong, influential relationships with funders, partners, policymakers, communities and stakeholders.

About You

The purpose of the Chief Executive Officer’s role is to guide and plan the strategic development and overall direction of the organisation, providing strong leadership and co-ordination to ensure the aims, strategic objectives and priorities of the organisation are achieved.

To do this, we need someone who embodies the following attributes, skills and experience.

You will have:

• Senior leadership experience within a voluntary, community, public or values‑led organisation, with accountability for strategy, performance and resources.
• Proven experience of working effectively with a Board or trustees
• Demonstrable success in leading and managing organisational change, including restructuring, service development or cultural transformation.
• Experience in fundraising, income generation and business development
• Experience of financial leadership, including budgeting, financial planning, income generation and managing funding agreements or contracts.
• A strong track record of external engagement, partnership working and representation at senior level.
• People management experience, supporting a compact team delivering diverse projects.
• Excellent communication skills (including social media) and governance literacy.
• It will be a distinct advantage to have familiarity with Local Government Reorganisation and devolution, ideally in a county like Surrey.

You will be:

• Motivated, motivating and dynamic
• An effective communicator (including social media) with good network contacts, especially in the VCSE sector and across local government
• A strong team builder, able to develop, encourage and support colleagues in making the most of their experience and skillsets and to feel confident in their abilities
• A visionary leader who is able to embrace and manage change through strategic creativity and innovation, while also able to pay attention to detail when necessary.
• Ideally, you will also be able to demonstrate understanding of charity governance, compliance and safeguarding.
• Calm and confident under pressure with an evidence-based approach to prioritising finite resources.

These attributes, skills and experience will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer.

The Nuts and Bolts

The role is a permanent contract for 35 hours per week, mostly office based but with some scope for working remotely.

Our offices are in Guildford, Surrey

We are committed to continued professional development and will support you to develop your skills even further.

The role is subject to a satisfactory DBS check.

The salary for this post is £62,000 for a 35-hour week.

We also offer:

• 5% employers pension contribution
• Employee Assistance Programme
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

We can only accept applications from candidates with the right to work in the UK.

Job Title: Partnerships Officer

Duration: Permanent

Hours: Full time – 36 hours per week (job share/part-time considered)

Salary: £32,700 per annum, plus pension and benefits

Location: Homebased

Overall job purpose

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.

They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.

The Partnerships Officer will support regional teams and communities to scope and develop projects, supporting feasibility, options and project development work as well as business planning, project management and funding. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 9am on Sunday 10 May 2026.

The interviews will take place in Northampton on Wednesday 27 May 2026. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.

All successful applicants will be subject to a basic DBS, credit check, references and right to work checks.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.