Volunteer officer jobs

Lead a small charity making a big difference to young people’s lives

Respected is a growing, values‑driven charity delivering high‑quality, holistic Relationships and Sex Education (RSE) to pupils in Years 7–11. We equip young people with the knowledge, confidence, and values they need to build respectful, healthy relationships and make informed decisions.

We are now seeking a dynamic, hands‑on Chief Executive Officer to lead our next chapter of growth and impact.

As CEO, you will provide strategic leadership, operational oversight and inspirational management to our small staff team and dedicated volunteers. You will work closely with the Board of Trustees to deliver our mission, strengthen our partnerships with schools and ensure the charity operates with excellence, integrity, and sustainability.

This is a role for someone who thrives in a small‑charity environment—balancing strategic vision with practical delivery, and bringing energy, professionalism and heart to everything you do. The ideal candidate will be able to demonstrate significant experience in the field in which Respected operates (health and education).

How to apply: click the CharityJob Apply button below to submit a CV and covering letter outlining your relevant skills and motivation.

Closing Date: 30th June 2026

Key Responsibilities
● Lead the development and delivery of Respected’s strategic and operational plans
● Ensure that Respected is informed by research, guidance, legislation and is compliant with statutory requirements in the area of relationships and sex education in schools
● Manage and support staff and volunteers, fostering a positive, inclusive culture
● Oversee programme delivery in schools, ensuring quality, safeguarding and impact
● Maintain strong financial management, budgeting and reporting
● Support effective governance and work closely with the Board of Trustees
● Lead fundraising efforts, including grant applications and donor relationships
● Build partnerships with schools, funders and community stakeholders
● Represent Respected externally as an ambassador for our mission and values

About You
We’re looking for someone who is:
● An experienced leader in the charity sector with a background and qualifications in education, health or youth sector
● Values‑driven, compassionate and committed to safeguarding
● Knowledgeable and impactful leading RSE and/or sexual health education for young people in a youth‑focused context.
● Comfortable working independently and flexibly within a small team
● Experienced in working in or with schools
● Comfortable balancing the requirement to work within statutory national guidance with inspiring our staff and Trustees to uphold the underlying Christian motivation and driving force for all that we do at Respected in accordance with our Ethos statement.

What We Offer
● Salary: £25 per hour
● Hours: 15 hours per week (flexible working pattern possible)
● Contract: Fixed term for two years (extension subject to further funding)
● Location: Office (face-to-face working with some travel required)
● Pension: Statutory workplace pension scheme (NEST)
● Annual Leave: Pro rata entitlement of 28 days plus public holidays
● A supportive, purpose‑driven environment where your leadership will directly benefit young people

Safeguarding & Equality
Respected is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will require an enhanced DBS check.
We value diversity and welcome applications from all backgrounds, particularly those under‑represented in leadership roles within the charity and education sectors.

The postholder will play a vital role in advancing Southall Black Sisters’ (SBS) policy, communications and public affairs work. This includes shaping and delivering strategies that:
• Promote SBS’s mission to end violence against women and girls (VAWG), particularly for Black, minoritised and migrant (BMM) women and girls.
• Influence public policy and legislation to secure justice, safety and rights for Black, minoritised and migrant women and girls.
• Strengthening the public voice and visibility of SBS through impactful communications and campaigning.
They will work closely with senior staff, partner organisations and stakeholders to ensure that SBS’s policy positions, campaigns and services are effectively communicated, and that the lived experiences of the women and girls SBS supports are at the forefront of public and political discourse.

Why work with Southall Black Sisters?

Southall Black Sisters is committed to providing a supportive working environment, where team members feel valued, empowered and safe. To that end, we provide an excellent package of employee benefits including:​

• Generous annual leave entitlement 
• Hybrid working 
• Enhanced pension contribution
• Enhanced sick pay
• Subsidised public transport season ticket
• A comprehensive Employee Assistance Programme, including access to confidential support from MBACP therapists 
• Clinical supervision with an MBACP therapist to explore issues arising from casework
• A focus on continued learning and development through accredited training delivered by experts in their field
• Organisation-wide away days
• Career development pathways and support
• The opportunity to learn and grow within an organisation renowned for inspiring political activism and campaigning successes
• Employer eye care scheme

To Apply

Submit a completed application form along with the optional equal opportunities monitoring form by the application deadline. Please do not send us your CV as this will not be considered.

Please note, incomplete applications will not be considered.

Chief Executive, Cavernoma Alliance UK
Home-based within the UK
28 hours (including some evening and occasional weekend work)
Actual salary: £35,840 to £38,079
Equivalent full-time salary: £48,000 to £51,000

Cavernoma Alliance UK is a well-established UK charity supporting people affected by cavernoma, a rare condition involving clusters of abnormal blood vessels in the brain or spinal cord.

Founded in 2005 by people with lived experience of cavernoma, we provide peer support, trusted information, awareness raising and research advocacy for the cavernoma community. We also work closely with leading neurologists, neurosurgeons and researchers across the UK to help improve clinical care, information and research for people affected.

We are now looking for a new Chief Executive to lead and be an ambassador for the work of CAUK. This is a meaningful and varied role in a small charity where your contribution will be visible. It would suit someone looking for a senior charity role with real purpose, flexibility and a close connection to the community they support.

You will be joining an organisation with a supportive Board of Trustees, a staff team that cares deeply about the community we serve, highly committed volunteers, and strong clinical and research partnerships.

We are in the second year of our five-year strategy, ‘Together For a Cure - 2025 to 2030’, and are making good progress across our priorities. The current Chief Executive is leaving after three and a half years in post to take up a new opportunity, and the charity is in a positive and stable position.

A major focus for the role over the coming years will be supporting delivery of a five-year UK-wide clinical trial starting in August 2026. This study could potentially identify the first medication treatment for cavernoma.

Alongside this, the role will focus on maintaining sustainable income, supporting high quality peer-led services through our Head of Volunteering and Member Services and volunteer team, and continuing to grow CAUK’s reach and awareness, particularly online.

We would particularly welcome applications from people with previous charity management experience, whether within a small charity or in a more senior role within a larger organisation. We are also open to applicants who can demonstrate a strong understanding of the charity sector through trustee, professional or voluntary experience.

This is a home-based role with flexibility, although there will be occasional travel across the UK, typically every 1 to 2 months, including meetings in London.

If you would like an informal conversation about the role before applying, we would be happy to arrange this with the current Chief Executive and/or Chair of Trustees.

Key dates

Applications open: 27 May 2026
Closing date: 9am, 22 June 2026

Stage 1 interviews will be held virtually during the last week of June.
Stage 2 interviews will be held in person shortly afterwards.

How to apply

To apply, please read our Recruitment Pack carefully and then complete our online application form using the link below. You will also need to email your CV to us using the contact details provided in the Recruitment Pack.

Please note that applications submitted without both a completed application form and CV will not be considered.

We are unable to accept enquiries or applications from recruitment agencies.

1. Background

Osman Consulting Ltd supports the design, coordination, and implementation of humanitarian and development programmes across multiple regions, with a primary focus on Asia, the Middle East, Africa, Europe, and Latin America

The organisation delivers a diverse portfolio of interventions spanning emergency response, seasonal, education (including back-to-school initiatives), food security and livelihoods (including zero hunger programming), and other humanitarian priorities. Osman Consulting works through a partnership-based approach, collaborating closely with local implementing partners to ensure contextually appropriate, responsive, and sustainable programme delivery.

2. Purpose of the Role

The HR and Admin Officer provide human resources and administrative support to ensure that project staffing, records, contractual documentation, scheduling, and general office administration are managed accurately, efficiently, and in compliance with company policy and project requirements.

3. Terms of Reference

• Duty Station: Solihull, B90 4BG, United Kingdom (Hybrid)
• Reporting to: Project Manager
• Line Management: Provides technical guidance and oversight to field partners and may support the supervision of interns
• Contract Type: Fixed-term maternity cover contract (12 months), subject to organisational requirements
• Full time/Part time: Full Time

4. Scope of Work and Key Responsibilities

     Human Resources administration

• Support recruitment processes, including vacancy logistics, interview scheduling, reference collection, and contract preparation for approved roles.
• Maintain complete and up-to-date personnel files for project staff and consultants, including contracts, IDs, onboarding forms, performance records, and leave documentation.
• Support staff induction processes and ensure that policies, reporting lines, code of conduct requirements, and key administrative procedures are clearly communicated.
• Track attendance, leave, contract dates, renewal points, and other HR actions and raise reminders in advance.

   Administrative Support

• Provide administrative support for meetings, travel arrangements, calendars, document circulation, filing systems, and internal correspondence.
• Maintain project contact lists, mailing groups, organisational charts, and administrative trackers.
• Ensure that project documents requiring signatures, approvals, or controlled circulation are processed efficiently and stored appropriately.

  Policy Compliance & Staff Support

• Support consistent application of HR policies, confidentiality standards, and personnel administration procedures.
• Act as a point of contact for routine HR and administrative queries and route sensitive issues to management appropriately.
• Support the preparation of HR and administration summaries for management review.

5. Qualifications and Experience

• Bachelor’s degree or Diploma in Human Resources, Business Administration, management, Social Sciences, Humanities, or related field 
• At least 5 years of relevant HR & administrative experience, preferable In NGOs sector.
• Good understanding of HR documentation, personal administration, and ability to handle sensitive information responsibly.
• Strong organizational, attention to details and communication skills.
• Full professional proficiency in English.
• Good knowledge in labor law.
• Strong organizational and coordination skills; attention to detail and ability to manage multiple priorities.
• Excellent communication and interpersonal skills; ability to liaise with diverse stakeholders.

6. Core Competencies

• Administrative reliability
• Confidential handling of information
• Timely escalation of risks
• Service orientation and teamwork

7. Compliance, Safeguarding and Ethics

The post holder is expected to uphold Osman Consulting Ltd policies, donor requirements, humanitarian principles, and all applicable national and international regulations.

The role requires full compliance with safeguarding standards, including Prevention of Sexual Exploitation, Abuse and Harassment (PSEAH), child safeguarding, confidentiality, and data protection requirements.

The post holder must promote accountability, inclusion, and non-discrimination in all aspects of their work, ensuring respectful engagement with all stakeholders.

Any concerns relating to fraud, corruption, conflicts of interest, safeguarding incidents, or security risks must be reported promptly through the appropriate channels.

Wimbledon Guild is a community charity offering practical help and support, so that no one in the London Borough of Merton has to face life’s challenges alone.

We are a dynamic charity focused on delivering a wide range of excellent services to people in Merton. We work to:

• Reduce social isolation and loneliness
• Help people who are experiencing difficulties
• Enable older people to be active and healthy

We support older people to stay independent, offer Talking Therapies to improve mental health, and offer grant funding to tackle poverty. We collaborate closely with the London Borough of Merton, the NHS and a wide range of local charities and businesses and play a key role in Merton’s voluntary sector.

Our skilled, professional and committed team of 55 staff and 270 volunteers work hard to create a welcoming and inclusive community environment and we receive excellent client feedback.

The Role

We are looking for a Chief Executive to provide effective leadership and management of Wimbledon Guild and its team to ensure strategic development and the long-term sustainability of the organisation.
Our current Chief Executive will be leaving in December 2026, after 14 years leading Wimbledon Guild. We are in a strong position, with an excellent reputation and ambitious plans for returning to our refurbished building in January 2027.

Our new CEO will be joining us at a time of unprecedented demand for our services, with funding sources under ever increasing pressure.

Chief Executive Officer
Wimbledon Guild
Salary: circa £100,000 per annum
Location: Central Wimbledon

About You

We are seeking an inspirational leader and strategic thinker with a passion for social impact, who possesses:

• Strategic Leadership and Vision: Significant senior leadership experience within the voluntary, public, charity or community sectors, with a proven ability of developing new opportunities and entrepreneurial activity within an organisation.
• Operational & Financial Expertise: Strong financial competence, including income generation as well as budget management and forecasting.
• Governance Experience: A track record of working effectively with and reporting to a Board or governing body to ensure strong governance, transparency and comply with all relevant legal regulatory and Charity Act requirements.
• Staff Leadership: To maintain a supportive, positive and committed performance culture, and ensure effective recruitment, development, performance management and wellbeing of staff.

How to Apply

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors at Prospectus, Omar Begg or Erica Ritchie via email with a copy of your CV.

Recruitment Timetable

• DEADLINE FOR APPLICATIONS: 12th July
• INTERVIEWS WITH PROSPECTUS: 20th – 31st July
• INTERVIEWS WITH WIMBLEDON GUILD: Week Commencing 10th August

Fundraising Officer

Join an international animal welfare organisation, offering care and protection to donkeys worldwide. 

We now have an exciting opportunity for a proactive team player with outstanding decision-making skills and a strong customer service ethic to join the dedicated Fundraising Department.

Position: Fundraising Officer (internally known as Major Gifts Officer)

Location: Devon/Hybrid (site attendance estimated to be one day per week, flexibility considered)

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £31,431per annum

Contract: Permanent

Closing Date: Sunday 5 July 2026. Please note this role may close earlier than advertised so apply as soon as possible.

About the Role

As Major Gifts Officer, you will support delivery of agreed activity within the Major Gifts Team, successfully cultivating and stewarding a portfolio of mid-value individuals and trusts and delivering a range of agreed projects. Working closely with the Major Gifts Managers, you will evolve and continuously improve supporter stewardship and cultivation activity in line with their capacity and propensity to donate, continuously evaluating performance.

Your principal duties and responsibilities will include:

• Supporting the delivery of the Major Gifts Strategy, improving Major Gifts performance. 
• Supporting the Major Gifts cultivation/stewardship programme to grow the number of supporters financially contributing mid value and major gifts.
• Managing, supporting and attending Major Gifts stewardship and cultivation meetings and events, including supplier liaison, supporter invite lists, follow ups and budgets. 
• Securing, managing and stewarding a portfolio of active mid-value donors and charitable trusts, delivering compelling bids and donor reports, forging and maintaining strong and enduring relationships.
• Researching current and potential major and mid-value donors to enable a donor-centric approach.
• Delivering and reporting on agreed development and stewardship projects, fundraising targets.
• Maintaining accurate and up-to-date donor information on our CRM system.

About You

We are looking for someone with:

• Demonstrable experience of strong administrative and organisational support within a busy, fast paced environment.
• Strong project management skills, with the ability to plan, organise, and prioritise workloads.
• Excellent written and verbal communication skills.
• Strong data management skills, and experience of working with databases or CRM systems.
• Experience of managing multiple priorities and meeting deadlines.
• Able to support the planning and delivery of activities or events, including administrative and logistical coordination.

Benefits include:

• Competitive pension.
• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
• Wellbeing team.
• Recorded Pilates and Yoga classes.
• Long service awards.
• Healthshield plan, including reimbursement of some medical expenses up to the specified limits per membership, offers, discounts and cashback on shopping, travel and entertainment from participating outlets, access to a 24/7 GP and counselling service.
• Free parking.
• Subsidised restaurant and shop.

About the Organisation

Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Fundraising, Fundraiser, Major Donor, Major Gifts, Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Events Fundraising, Individual Giving Fundraiser, Community Fundraiser.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

BMT is a small, agile charity growing its team, establishing a permanent office, and widening its national impact. This is a critical moment to join and help shape its future. We are seeking a proactive, collaborative senior leader who is equally comfortable with high-level direction and hands-on delivery - someone who gets things done, brings people with them, and acts consistently in the best interests of the organisation and the communities it serves. The COO will ensure BMT's finances, HR, operations, and administration run smoothly, whilst implementing robust systems and preparing the organisation for its next stage of growth.

About the British Muslim Trust

The British Muslim Trust is a UK-registered charity that provides confidential support and safe reporting for victims of anti‑Muslim hate across the UK, research and advocacy. BMT is dedicated to empowering communities through transformational support and to robustly monitor and record anti-Muslim hostility, hate crime and incidents. At the heart of the British Muslim Trust are grassroots communities around the country - the charity aims to connect with the most vulnerable - especially young people and women – who are most affected by anti-Muslim hostility.

Location: London based, requiring two days per week at Society Building, 8 All Saints Street, London N1.

Interviews: Week of 6 July 2026.

Reporting to: Chief Executive Officer.

About the role

Driving sustainable growth and sector impact

We’re looking for an ambitious and values-driven commercial leader to shape the future sustainability and growth of our mission-led organisation.

As Chief Commercial Officer, you’ll lead the commercial strategy at the heart of the organisation – driving income growth, strengthening membership engagement, and building high-value partnerships that amplify our influence and impact across the voluntary sector.

As a member of the Executive Team, you’ll translate organisational priorities into a clear and ambitious commercial vision, ensuring financial resilience while delivering genuine value for members, partners and stakeholders.

Why this role matters

In a challenging and fast-changing funding and policy environment, strong commercial leadership is critical to ensuring sustainable impact. In this role, you’ll:

• drive sustainable income growth that supports long-term organisational resilience
• strengthen and grow engagement with a 17,000-strong membership community
• build influential partnerships that extend reach, reputation and impact
• lead innovation across commercial services, products and customer experience
• contribute at the highest level of organisational leadership and strategy.

This is a role for a commercially astute, strategic and collaborative leader who thrives at the intersection of income growth, partnership development and mission-driven impact.

Why join us

With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!

Some of NCVO’s great benefits include:

• 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
• five days’ volunteering leave (pro rata for part-time staff)
• enhanced pay for maternity/adoption leave
• generous employer pension contribution of up to 8.5% of salary.

Find out more about the benefits of working at NCVO on our website.

For more information and to apply, please click on the Redirect button. We’re not able to respond to or provide feedback on every application received. 

Learn more about our approach to equality, diversity and inclusion on our website.

Role Title: Communications and Engagement Officer PT, 3 days per week

(Fixed Term Contract – 21 months June 2026- March 2028)

Reports to: Assistant Curator

This is an exciting part-time position to help develop our new Seeing Nature, Shaping Culture: Art and Identity in Prehistory project. The Communications and Engagement Officer will play a key role in delivering this new project, a major two-year exhibition project funded by the National Lottery Heritage Fund. The role will involve the coordination and promotion of a community activity programme to reflect the objects and themes in the two main exhibitions ‘Iron Age Farmsteads’ and ‘Shaping Britain: the influences of European Cultures on Prehistoric Britain.’

The post-holder will help to design, deliver and promote an inclusive community programme that connects new audiences with Prehistoric Britain through creative, hands-on activities and interpretation of the planned exhibitions, working closely with the Assistant Curator to create partnerships with local cultural organisations and recruit visitor experience volunteers. The post will involve working weekends and some bank holidays.

Celtic Harmony is a charity that aims to improve the well-being of children, young people and adults through engaging, interactive experiences with the visual heritage of Prehistory and through the lifelong learning programme, creating a more sustainable future in harmony with the natural world.

Location: Celtic Harmony Camp has been awarded the Hidden Gem accolade from Visit England and is a reconstructed Iron Age settlement nestled in acres of Hertfordshire woodland - with plenty of clean air! The office is located in The Prehistory Centre with all modern amenities, own transport is recommended as we are in a rural setting.

Relationships 

• The Communications and Engagement Officer is accountable to the Assistant Curator in all matters. 
• The Communications and Engagement Officer develops and delivers community activities that speak to the themes of the exhibitions.
• The Communications and Engagement Officer works in collaboration with the Assistant Curator and CEO to develop and market community activities.
• The Communications and Engagement Officer supports and reports to the Assistant Curator and CEO for the collaboration with community groups.
• Proactively contribute in team meetings and initiatives for new initiatives and events.

Key deliverables of the role:

• Design, coordinate, and deliver accessible community activities and events such as after school clubs, society tours, U3A talks, Saturday clubs for young people, in accordance with the exhibition programme.
• Support the Assistant Curator in developing inclusive interpretation for the individual exhibitions and create partnerships with cultural organisations to participate in the community programme.
• The promotion of community events through copywriting and creation of visuals offline and online via social media
• Ensure that activities are accessible to diverse audiences and aligned with safeguarding and risk assessment requirements.
• Support in organising and running community workshops and exhibition events.
• Recruit, supervise and support for visitor experience volunteers.
• Collect, record, and maintain monitoring and evaluation data such as visitor attendance and feedback.
• Contribute to the exhibition’s evaluations and the final project evaluation and reporting.
• Maintain materials and equipment for community events and activities.
• Contribute to the marketing and communications to promote the individual exhibitions and community activities.
• Work with initiatives such as the National Saturday Club, The Arts Award and Kids in Museums, to ensure quality, engaging provision and accredited activity for children and young people.
• Assist in researching fundraising initiatives, including a ‘Friends of Celtic Harmony’ membership scheme in year two of the project.

The ideal candidate will have:

• Experience delivering learning or engagement programmes in heritage, museums, education, or arts.
• Experience in copywriting and visuals to promote community events.
• Experience in recruiting and/or working with volunteers.
• Interest and experience in the outdoor heritage and education environment
• Experience in working with and engaging diverse audiences and communities.
• Experience in coordinating volunteers.
• Ability to develop and present creative and engaging activities and events. 
• Excellent verbal and written communication and interpersonal skills, be able to successfully influence and guide others.
• Excellent organisational and teamwork skills.
• Understanding of evaluation reporting and methods in cultural projects.

Education 

• Educated to degree level or minimum of 2 years’ experience in a similar role.

Personal characteristics: 

• Enthusiastic about heritage, engagement, and education.
• Passionate about public engagement and volunteering.
• Flexible approach and work effectively within a team
• ‘Can do’ attitude and willingness and ability to get the job done

The benefits for you: 

• Opportunity to further your career in a growing charity
• Enable you to ‘make a difference’ and the charity to improve well-being for children, young people and vulnerable adults.
• Be part of an exciting new project to showcase Prehistory and engage with the community through volunteering opportunities and community engagement.
• In-house and External Training
• Work as part of a dynamic charity team
• Free Car Park

Remuneration: £17,100 to £18,000per annum pro rata  (FTE £28,500 – £30,000) for 24 hours per week.

Deadline: Wednesday 24 June, 2026

Interview: Week of 29 June 2026

Start Date: July, 2026

Seeing Nature, Shaping Culture Project: Art and Identity in Prehistory is made possible with The National Lottery Heritage Fund. Thanks to National Lottery players, we have been able to create the role of Communications and Engagement Officer.

Chief Operating Officer (COO)

Organisation: Happy Days
Reporting to: Chief Executive Officer (CEO)
Location: Calderdale

Role Purpose

The Chief Operating Officer (COO) provides strategic and operational leadership across all frontline services, accommodation provision, organisational infrastructure, and compliance functions within the charity.

The COO is responsible for ensuring safe, trauma-informed, financially sustainable, and outcomes-focused delivery for individuals experiencing homelessness, poverty, health exclusion, addiction, and crisis.

The role leads operations across the charity’s accommodation portfolio, including winter shelter provision, general needs accommodation, supported accommodation, and intensively supported housing. The COO also oversees the operational platform of the charity’s support programmes, including a community café, community supermarket, crisis drop-in provision, and integrated health clinics.

Working collaboratively with the CEO, Board, statutory agencies, housing provider partners, and wider stakeholders, the COO plays a key leadership role in shaping organisational strategy, strengthening operational systems, embedding trauma-informed practice, and developing innovative models of support that improve long-term outcomes for individuals experiencing multiple disadvantage.

The COO provides executive oversight of, operational risk, health and safety, HR, operational systems, and service compliance, ensuring the organisation maintains robust standards of governance, accountability, and person-centred care across all services.

Key Responsibilities

Strategic & Operational Leadership

• Provide executive operational leadership across services and organisational functions
• Lead the delivery, development, and continuous operational improvement of:
  • Supported and temporary accommodation services (68+ properties)
  • Crisis and drop-in provision
  • Food programme and social supermarket
  • Winter shelter provision
• Translate organisational strategy into effective operational delivery plans
• Drive organisational improvement, innovation, and sustainable service growth
• Lead operational responses to emerging community need, organisational risk, and system pressures
• Support strategic planning, organisational development, and long-term sustainability
• Lead operational capital development initiatives across the organisation

Housing, Property & Supported Accommodation Executive Oversight of:

• Operational management, legal compliance, health and safety, quality assurance across all accommodation services
• Lead strategic partnerships with housing providers
• Manage delegated housing arrangements and supported housing pathways
• Maximise occupancy, sustainment, and positive move-on outcomes
• Oversee property-related risk management, maintenance coordination, and accommodation standards
• Lead the transformation and redevelopment of The Gathering Place, including partnership working with architects, infrastructure planning, and service design
• Oversee operational development planning for the Bramwell Booth building to support future service delivery and organisational growth

Safeguarding Operational Platform

• Lead organisational safeguarding strategy and systems
• Ensure SOP’s are in place to enable staff to respond effectively to complex needs including:
  • addiction
  • mental ill-health and physical health needs
  • dual diagnosis
  • homelessness
  • domestic abuse
  • offending histories
  • health exclusion
• Oversee serious incidents, risk management, and quality assurance processes
• Promote reflective practice, professional accountability, and safe service delivery
• Lead continuous safeguarding improvement and organisational assurance processes
• Support the organisation’s progression towards recognised safeguarding quality and excellence standards

Health Inclusion & Community Services

• Support development of innovative approaches addressing homelessness, substance use, poverty, and social exclusion
• Contribute to wider system responses focused on prevention, health equity, and community resilience

Corporate Governance, Compliance & Organisational Infrastructure

• Provide executive oversight of organisational governance, operational compliance, and corporate infrastructure
• Lead organisational responsibility for:
  • Human Resources
  • Health & Safety
  • Insurance and organisational risk
  • Operational systems and digital infrastructure
• Ensure robust organisational policies, procedures, and assurance frameworks are developed, implemented, and maintained
• Oversee compliance with employment legislation, health & safety standards, and contractual obligations
• Lead organisational risk management processes, incident oversight, and business continuity planning
• Ensure effective management of organisational insurance provision, liability protection, and risk mitigation
• Support governance reporting, operational assurance, and organisational accountability
• Develop quarterly Trustee and governance reporting packs in conjunction with Heads of Department and the CEO

Systems Development & Digital Transformation

• Lead the development and implementation of operational systems, reporting frameworks, and service infrastructure
• Design and embed systems that improve operational efficiency, safeguarding oversight, housing management, and service coordination
• Use data, insight, and performance analysis to improve outcomes and organisational effectiveness
• Support digital transformation, service modernisation, and continuous improvement initiatives
• Develop monitoring, evaluation, and impact reporting systems to support organisational learning and strategic decision-making

Leadership, Workforce & Organisational Culture

• Foster a high-performing, inclusive, and values-led organisational culture
• Oversee workforce planning, recruitment, retention, supervision, and staff development
• Promote staff wellbeing, reflective practice, and psychologically safe leadership
• Provide leadership oversight and strategic direction for volunteer services and volunteer programme development
• Support the organisation’s progression towards recognised volunteer quality standards, including the VSI Volunteer Excellence Award

Partnerships, Stakeholder Engagement & Representation

• Represent the organisation within strategic partnerships and multi-agency forums
• Work collaboratively with commissioners, funders, housing providers, and community partners

Financial Oversight & Sustainability

• Budget development and financial planning in conjunction with the CEO and Finance Team
• Support organisational sustainability through efficient service delivery
• Monitor operational performance, quality standards, and service outcomes
• Ensure effective governance, accountability, and operational compliance across all services

Person Specification

Essential

• Significant senior leadership experience within homelessness, housing, health, social care, community, or voluntary sector services
• Extensive operational leadership experience across complex, multi-service environments
• Experience leading services supporting individuals with multiple disadvantage and complex needs
• Strong understanding of safeguarding, trauma-informed practice, and organisational risk management
• Experience managing accommodation-based and community support services
• Experience overseeing HR, compliance, governance, and organisational systems
• Experience leading quality assurance, risk, and compliance frameworks
• Strong partnership and stakeholder engagement skills across statutory and voluntary sectors
• Experience managing operational budgets, compliance frameworks, and performance systems

Desirable

• Experience working within homelessness, substance use, or health inclusion services
• Experience working within housing such as a registered housing provider
• Understanding of public health approaches and health inequalities
• Knowledge of housing legislation, supported housing models, and safeguarding frameworks
• Experience with digital transformation, systems implementation, and organisational modernisation

Key Attributes

• Values-driven and strongly committed to social justice and health equity
• Strategic thinker with strong operational leadership capability
• Calm, resilient, and decisive in complex and high-pressure environments
• Compassionate and emotionally intelligent leader
• Strong communicator with the ability to influence across systems and sectors
• Innovative, solutions-focused, and collaborative
• Committed to continuous improvement, accountability, and inclusive leadership

Job Title: Member and Supporter Experience Officer (summer placement)

Team: Member and Supporter Experience

Location: Hybrid (split between home-working and London. London attendance on Tuesdays)

Duration: 3 months (2 July – 6 October)

Interview dates: Interviews will be conducted on a rolling basis while the role remains open due to the quick turnaround required for this position.

*This role sits within a pay grade with a pay range of £25,813 to £33,052, The salary on appointment will be set at the lower end of the pay range, to a maximum of £28,394 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.

We will be conducting interviews on a rolling basis as suitable candidates apply, and we are looking for the successful candidate to start from 2 July.

Context and purpose of role

At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.

This short-term placement provides hands-on experience in delivering excellent supporter service at the Ramblers. The postholder will support the Member and Supporter Experience team in responding to enquiries, maintaining supporter data, and contributing to improvements in the supporter journey.

Key responsibilities

Supporter Engagement

• Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.

• Escalate complex, safeguarding and complaint-related enquiries appropriately.

• Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.

• Acknowledge and thank donations and other payments in a timely and personalised manner.

Payment processing

• Process and manage in-bound financial payments in an accurate and timely manner

• Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.

Data integrity and CRM Management

• Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.

• Support key supporter administration tasks (e.g. welcome pack data send)

Problem-solving and complaints handling

• Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.

• Handle complex technical enquiries related to our digital tools such as app, website, insight hub, with support from the team.

• Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.

Volunteer support

• Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.

Other

• Undertake such other duties as may be reasonably required of the post.

• Engage and proactively develop excellent working relationships across the organisation.

The person

Knowledge, Skills and Experience

Essential:

• A high standard of organisational, interpersonal and communication skills.

• An excellent telephone manner.

• An ability to maintain high levels of accuracy at all times.

• Ability to adapt style, tone and content to provide a tailored service to supporters.

• Ability to show initiative and determination to investigate and solve complex enquiries.

• Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.

Desirable:

• Experience of working in a busy customer/supporter service environment.

Personal Attributes

• A team player, develop collaborative, strong and effective working relationships.

• Empathetic and patient, with a genuine desire to help members and supporters.

• Positive and professional attitude.

• Proactive and self-motivated with the ability to work independently.

• Adaptable and flexible in a fast-paced environment.

• Strong sense of responsibility and accountability.

Values and Behaviours

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.

Inclusive

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.  

Inspiring

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.  

Empowering

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.   

Responsible

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.  

We are The Bike Project, a charity that collects second-hand bikes, refurbishes them and donates them to refugees and people seeking asylum in the UK. That brings better health, freedom and independence to people rebuilding their lives in the UK. That’s vital when many are living on less than £10 a week.

A bike links people to essential services, including foodbanks and legal advice, as well as the local community. 

About The Bike Project

The Bike Project is an award-winning charity which refurbishes second hand bikes and donates them to refugees.  We were founded in 2013 by, Jem Stein, after he struck up a friendship and found a bike for Adam, a Darfuri refugee who had fled his home in Sudan after war broke out.

The Bike Project has grown into a national operation with new CEO, hundreds of volunteers, a team of committed staff, an online bike shop and two workshops, one in London and one in Birmingham.

To date we have supported over 15,000 refugees and people seeking asylum by giving them a second-hand bike. In addition, we have supported hundreds through our programmes designed to build confidence and build friendships in the local community.

We are now working towards our ambitious goal - that every refugee, wherever they are, can access the transformative power of a bike. Alongside this, we are strengthening our processes and procedures to ensure we are work efficiently and sustainably.

To help us do this we need people that are full of ideas, who love problem solving and are not afraid to suggest new ways of doing things to achieve the best possible results for our community.

 Role and Responsibilities

This role will suit someone who can adapt or work in a fast-paced environment, who can prioritise activities based on the expected amount of income they generate.

As Fundraising Officer, you’ll play a key role across a wide range of fundraising activities, including supporting Trusts and Foundations grant applications, managing our challenge events programme, leading DIY fundraising initiatives, assisting with individual giving appeals, delivering supporter events, and ensuring high-quality donor stewardship. You’ll work closely with colleagues to engage supporters, drive income, and maintain accurate records in Salesforce.

Skills and Qualiifcations 

We’re looking for a proactive Fundraising Officer with strong digital skills and experience using fundraising platforms such as Raisely. You’ll have a track record in campaign delivery, event management, and donor communications, with excellent copywriting skills and the ability to adapt messages for different audiences. Previous fundraising experience is essential, along with the ability to take initiative and work independently to achieve results.

Location

Hybrid - At least two days per week on site in our London office (Brixton) and Deptford workshop, the remainder of your hours can be worked remotely. 

Benefits

As a team member at the Bike Project you’ll enjoy a fantastic benefits package, including extended family leave, a standard holiday allowance starting at 25 days and increasing with each year of service, access to the Reward Hub, and an Employee Assistance Program.

Flexible work schedule: (role dependant)

Further Information and How to Apply

To apply for this position you must be able to prove your right to work in the UK.

Diversity, equity and inclusion are at the heart of what we value as a Charity.  The Bike Project is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law.

Our hiring team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Interview stages – We will conduct first-stage interviews, followed by an assesment stage. 

Provisional interview dates: Tuesday 30th June and Wednesday 1st July.

Closing date: Midnight on 20th June

To request an informal chat about the role please contact us via our website.

Community Officer
Shrewsbury, Shropshire
£9,329 per annum (FTE £31,098 per annum) + 7% pension contribution

6 Months Fixed-term contract from September 2026

21 hours a week (0.6 FTE) worked flexibly, with Mondays based in our Shrewsbury office. Some evening and weekend work is likely - paid overtime is not available, but time off in lieu of hours worked will be given.

Closing date – 29th June 2026

Interviews will be held on 9th, 14th & 16th July 2026.

At Shropshire Wildlife Trust (SWT), we want more people to feel empowered to take action for nature across Shropshire and Telford & Wrekin. Small attitude changes within our communities can lead to big behaviour changes across society, and that means more people enjoying, benefitting from, and protecting our natural world.

What you will be doing:

We’re looking for a motivated and enthusiastic Community Officer to help diverse communities across Telford & Wrekin access natural spaces, connect with nature, and take action for nature, wildlife and the climate. You’ll build relationships with community groups, leaders and champions, support community projects and events that enable more people to engage with nature in ways that are meaningful to them.

You’ll develop and deliver an outreach and engagement plan focused on under-represented communities, carrying out listening exercises to understand people's experiences of nature, wildlife, and green spaces. This will include identifying barriers and how these can be reduced. You will also gather and share insights, observations and lived experiences with the wider SWT team to help shape and inform our work.

You’ll be passionate about our mission, with a personal connection to nature and a belief that helping people connect with the natural world is vital to addressing the climate and ecological crises. You’re committed to diversity, equality and inclusion, and have a proven ability to build and maintain positive working relationships with people from a wide variety of backgrounds and communities. You are comfortable using IT systems, particularly Microsoft Office applications, and hold a full UK driving licence.

The Trust is committed to building an equal, diverse and inclusive workforce we encourage applications from a diverse range of suitably qualified candidates.  Please let us know if you require any adjustments to make our recruitment process more accessible.

Why work for us - benefits we offer:

• 25 days holiday plus Bank Holidays and Service related holiday (pro-rated for part time staff)
• Salary sacrifice benefits
• Life assurance
• Generous pension - company contribution 7%, employee contribution 3%
• Enhanced Sick Pay
• Flexible working policy
• Employee Assistance Programme
• Staff discounts
• Employee away days
• Enhanced pay for maternity and adoption leave
• Coaching 
• Support with training and development to assist career progression
• Inclusive & supportive work atmosphere

About us:

Shropshire Wildlife Trust (SWT) has a vision of a thriving natural world, where Shropshire's wildlife and natural habitats play a valued role in addressing the climate and ecological emergencies, and people are inspired and empowered to take action for nature. We combine projects across Shropshire (including Telford & Wrekin) with advocacy and campaigning to restore nature and to engage people. We manage over 40 nature reserves and have almost 50 staff, 300 volunteers, and over 9000 members. SWT is an autonomous charity, but we are increasingly working collectively, as part of The Wildlife Trusts (TWT), to ensure that our local actions have a national impact and help to address global issues.

Breathe Cities Programme Coordination & Reporting Manager

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Breathe Cities Programme Coordination & Reporting Manager

The Clean Air Fund is looking to recruit a Breathe Cities Programme Coordination & Reporting Manager to join their team in London. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.   

Under the supervision of the ED of Breathe Cities, and working closely with the funders relations team, the purpose of this role is to build and maintain strong, trusted relationships with Breathe Cities’ funders and partners, ensuring a consistently high level of engagement and satisfaction. The role leads the provision of clear, structured and timely information, reporting, data and insights, while acting as the central point of contact for the funder. 

The role coordinates processes for donor reporting, and ensure information and communications flows to our donors and partners in an appropriate way.

What We’re Looking For

• Excellent writing and communication skills. 

• Confident in dealing appropriately with a wide range of stakeholders, including senior managers, funder programme officers, and other donor organisation staff. 

• Skilled communicator, in oral and written form. 

• Ability to quickly assimilate and understand complex information and to communicate this in a clear and structured manner adapted to a funder. 

• Adept at managing projects, highly organised, with the ability to manage multiple priorities and deadlines to meet agreed objectives.

• Experience in information management and coordinating internal communication. 

• Ability to represent the Clean Air Fund credibly with range of external audiences, including senior donors and grantee partners.

• Able to respond quickly to requests for information and project updates 

• Demonstrable experience writing externally-facing reports. 

• Formal experience in a fundraising or partnerships environment.

For more information on this role, as well as the full person specification please see the job description

• Closing date – 22nd June 2026
• Salary – £63,500
• Type of employment- Fixed-term contract until June 2029

At Clean Air Fund, we’re guided by purpose and grounded in evidence. Our culture combines clear structures and rigorous frameworks with space for fresh thinking and collaboration across diverse perspectives. We value curiosity, openness and a shared commitment to making a measurable difference.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups  to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.