Volunteer peer support worker jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Service
Trauma Recovery CIC is a female founded not-for-profit Community Interest Company dedicated to providing vital support services for victims and survivors of trauma. Founded in 2020, our mission is to build a safe, supportive, accessible, and sustainable service for the community.
Butterflies Lived Experience Community is an integral part of Trauma Recovery CIC, bringing together people with lived experience of sexual, domestic and/or relational trauma to form a community that supports each members ongoing recovery journey.
Every member of the Butterflies team has direct personal lived experience of sexual, domestic and/or relational trauma and use their own courage to support others to connect with theirs and use this to fuel their recovery.
The team consists of level 1,2 and 3 Lived Experience Facilitators, Volunteer Ambassadors who come together to support community members and develop the service on a co-production model.
The Level 3 LEF Role
Our Level 3 LEF role requires a Social Work qualification and registration.
As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:
-
Completing initial appointments with new community members to ensure that the team has a good
understanding of their support needs and that they can be safely supported through Butterflies LEC. -
Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors
-
Working with community members, team members, Trauma Recovery leadership team and partner
organisations to develop the service. -
Facilitating the understanding trauma programmes
-
Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
reports for funders and funding/grant applications. -
Co-chairing the Lived Experience Forum
-
Contribute to the newsletters, social media, attend events to promote the service (at times this may require
attending events outside of usual working hours). -
Ensure that all team members complete required admin accurately and in a timely manner and processes are
followed. -
Highlight concerns about team members to the leadership team, identify ways to support the team or team
member and offer the support.
Our ideal candidate
- Is someone who has walked their own recovery journey, experienced therapeutic support as part of this and understands the benefits on both a personal and professional level of therapy and group support.
- They will be a qualified, registered Social Worker with relevant social work experience of co-ordinating a service, mentoring team members and working from a systemic perspective.
- They will have experience of completing risk assessments, keeping records and using software and systems to do this effectively.
- They will be able to communicate and connect with people from a variety of backgrounds, understand their individual needs and work creatively to meet them in way that supports recovery.
How to apply
As well as facilitating groups and key working, Level 3 LEF’s take responsibility for:
-
Completing initial appointments with new community members to ensure that the team has a good
understanding of their support needs and that they can be safely supported through Butterflies LEC. -
Mentoring and supporting the Level 1 and 2 LEF’s and Ambassadors
-
Working with community members, team members, Trauma Recovery leadership team and partner
organisations to develop the service. -
Facilitating the understanding trauma programmes
-
Providing reporting data to Trauma Recovery CIC Business Operations Lead and working with them to complete
reports for funders and funding/grant applications. -
Co-chairing the Lived Experience Forum
-
Contribute to the newsletters, social media, attend events to promote the service (at times this may require
attending events outside of usual working hours). -
Ensure that all team members complete required admin accurately and in a timely manner and processes are
followed. -
Highlight concerns about team members to the leadership team, identify ways to support the team or team
member and offer the support.
How to apply
Application is through our website where you will find an application pack with further information about our service and the role. Please read through the pack and complete the application form, when we read your application we hope to read not only about your experiences, but how they relate to this role and our service.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting new leadership role within User Voice’s London team, responsible for delivering two major programmes at the intersection of Health Justice and forensic mental health services.
The Project Manager will lead the planning, delivery, and evaluation of these initiatives, ensuring they meet strategic objectives and deliver meaningful impact for participants and stakeholders.
This role is ideal for someone with lived experience of the criminal justice system who is already leading complex projects and managing teams and partnerships.
Alongside submitting your CV, please use your cover letter to answer the following questions:
-
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
-
Your project management experience (minimum two years).
- Your experience supporting or leading volunteers, peer workers, or lived experience roles.
- Your skills in facilitation, co‑production, engagement, and working with vulnerable groups.
-
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
-
Your experience of being a line manager.
-
Your safeguarding and risk management experience.
Alongside submitting your CV, please use your cover letter to answer the following questions:
Your lived experience of the criminal justice system, how it informs your work at all levels & why you want this job.
Your project management experience (minimum two years).
Your experience supporting or leading volunteers, peer workers, or lived experience roles.
Your skills in facilitation, co-production, engagement, and working with vulnerable groups.
You experience of working within complex systems such as prisons, NHS services, and/ or forensic mental health.
Your experience of being a line manager.
Your safeguarding and risk management experience.
Justice should heal as much as it punishes, creating safer communities for all.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview
This is an exciting opportunity to shape Shine’s strategic direction while managing the operational delivery of our services for children, young people, and families aged 0–25. Building on the success of our Little Stars/Ser Bach programme for members aged 0–12 and the development and extension of the FIRE (Friendship, Independence, Resilience, Empowerment) programme for those aged 13–25, you will play a key role in shaping the future of our support for children, young people and their families.
Working across England, Wales, and Northern Ireland, you will lead the delivery of an established, evidence-based programme that improves health, social, and emotional outcomes for those living with spina bifida, hydrocephalus, and associated conditions.
You’ll lead a passionate team and work closely with Shine’s Adult Services Team (25+), Health Team, Wales and Northern Ireland Managers and wider colleagues across the organisation to ensure work is coordinated, complementary, and beneficial to members. At the same time, you’ll forge strong partnerships with NHS professionals, statutory services, and voluntary organisations—driving collaboration that will support our vision of providing consistent, high-quality support for children, young people and families nationwide.
Key Responsibilities:
- Leadership & Team Management
- Programme Development & Delivery
- Monitoring, Evaluation & Reporting
- Member Support & Engagement
Please see the full Job Description & Person Specification below and on our website.
Benefits to working at Shine:
- Competitive salary: Review due April 2027
- Regular working hours, and no shift work (some very occasional weekends or evenings)
- 3% pension contribution
- 25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
- Additional annual leave awarded for ‘long service’
- Opportunity to purchase additional annual leave
- Broadband allowance for home-based roles
- Life insurance after 12 months’ employment
- Access to our Employee Support Programme and Mental Health First Aiders
- Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role with our Deputy CEO, Gill Valentine, please contact Shine to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
We understand that you may wish to use AI tools to help you with some aspects of your application but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
*Please note applications without a supporting statement will not be accepted*
Closing date: Thursday 16th April 2026 at 11pm
Interviews: Monday 27th April 2026
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Ealing MHCA in Ealing.
Sounds great, what will I be doing?
Ealing MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.
Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hammersmith and Fulham MHCA service.
Sounds great, what will I be doing?
Hammersmith and Fulham MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.
Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V566
Job Title:Mentor Manger
Location: Dundee
Contract Type: Fixed Term Contract
Hours: 35 hours per week full time
Salary: FTE £25,625
DBS/PVG: PVG required
Job Family: 3
Line Manager: Project Manager Mentoring and Supported Volunteering Program
Closing date: 27th March 2026
Interview Date/s:TBC
Anticipated start date: TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Purpose
Our Mentoring and Supported Volunteering program (MSV) empowers people to improve their quality of life & reduce their vulnerabilities by using volunteer mentors and volunteer opportunities within their communities to build resilience, confidence & aspirations, gain practical experience, boosting CV’s through obtaining UK based references and moving towards employment.
Our approach is person centered and participants are matched with a volunteer mentor whose experience, expertise or interests compliment the needs & aspirations prioritised by the person and provide peer support & mentoring delivered flexibly in the community.
Regular intensive engagement sessions with volunteer mentors provide a unique third space between services/institutions/employer & friend/peer in which people can work towards positive changes & goals in a supportive, strengths-based setting.
MSV focusses on a strengths-based approach, combining peer support & mentoring enabling people to engage in a self-determined & positive way with community and employment opportunities.
We also offer tailored, and supported volunteer placements with our third sector charity partners, for a period of 3-6 months tailored directly to the individual’s needs. This is based on their job aspirations, current skillsets, motivations, and interests to create the “best fit” and get the most out of the experience. The mentor manager successful in this post will not directly place or support participants in these volunteering placements but will work closely with the MSV volunteer manager as there is often cross-over of participants and ‘in-house’ referrals between mentoring and supported volunteering, as these services are often complementary to each other.
Who does MSV support? - Participants eligible for All in Dundee support include, but are not limited to:
· Those who are long-term unemployed / inactive
· Those with mild to moderate physical and mental health conditions, including disabilities,
· Those requiring specialist / bespoke support to access the workplace (e.g. neurodiverse customers)
· Those with severe and enduring mental health conditions
· Families with children experiencing poverty including Best Start Bright Future’s Priority Families
· Women returners
· Young people with Additional Support Needs who are most at risk of not participating in education, training, or employment
· Those with a history of offending or drug / substance misuse
· Customers experiencing precarious work or in-work poverty and are at risk of leaving employment
· Other customers where applicants can evidence a demand and a gap in support for those customers
Key Duties Responsibilities
· To recruit, process, train and support volunteer mentors across Dundee.
· Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
· Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared
· Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
· Create engaging content and share with our Communications Team so it can be promoted across our social media channels
· To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match
· To manage the risk assessment, quality assurance and audit processes as appropriate
· Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule.
· Assist in project development and in the creation of new resources and training materials
· Promoting and representing Volunteering Matters
· Contribute to the wider Volunteering Matters staff teams, upholding our values and commitment to equality, diversity and inclusion at all times.
Person Specification
Skills
· A sound and comprehensive understanding of the challenges and barriers that people we support face
· Strong written and verbal communication skills
· Excellent organisational and IT skills
· Excellent people skills with the ability to build professional, long-term relationships with others e.g., referral partners, participants and volunteer mentors
· Person-focused, and adaptable – able to go from delivering group mentor training to chatting with a nervous participant
· Ability to manage a busy workload and prioritise tasks accordingly
· Strong attention to detail and a willingness to accurately record all interactions
· An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
· A passion for supporting people and in particular, an understanding of the value and impact mentoring can have
· Confidence delivering training virtually and face to face
Experience
· Experience working with and supporting a diverse range of people in a community setting is essential
· Demonstratable relationship management experience with a wide range of partners and stakeholders
· Proven ability to communicate effectively and work as part of a team
· Experience delivering training would be advantageous.
Qualifications
Relevant experience and values alignment is more important for this role than specific qualifications
Other
Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required.
All aspects of the role will be risk assessed.
Internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.
Essential Requirements all staff
· Understanding of Our Values
· Demonstrates awareness of and alignment with Volunteering Matters’ core values.
· Commitment to promoting inclusion, respect, and community impact.
· Teamwork and Collaboration
· Works well with others and contributes to a supportive, inclusive environment.
· Able to collaborate across teams and with external partners.
· Commitment to Equality, Diversity, and Inclusion (EDI)
· Understands the importance of EDI in all aspects of work.
· Treats all individuals fairly and respectfully.
Communication Skills
· Clear and effective verbal and written communication.
· Ability to engage positively with colleagues, volunteers, and external stakeholders.
Organisation and Time Management
· Ability to manage tasks effectively and prioritise workload.
· Reliable and proactive in meeting deadlines.
Problem-Solving and Initiative
· Can identify challenges and propose practical solutions.
· Shows initiative and resourcefulness in supporting projects and volunteers.
Commitment to Volunteering and Community Impact
· Enthusiasm for volunteering and creating positive change in communities.
· Awareness of the impact of volunteering on individuals and society.
IT Literacy
· Comfortable using standard office software and digital tools relevant to the role and managing/recording data
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hounslow MHCA service.
Sounds great, what will I be doing?
Hounslow MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.
Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providence Row has supported people facing homelessness in East London since 1860. Our Day Centre is often the first place people come when they need help. It is a space where people can eat, shower, speak to staff, and be welcomed with dignity.
As a Day Centre Assessment & Reconnection Worker, you will play a key role at that first point of contact. You will ensure people are welcomed calmly, understood quickly, and supported to access the right pathway. This is a role focused on assessment, decision-making, and connection rather than ongoing casework.
You will also support geographical reconnection where appropriate, including accompanying clients to local authorities across London, ensuring plans are realistic, safe, and grounded in dignity.
The ideal candidate
- Experience working with people affected by homelessness or multiple disadvantage.
- Confidence carrying out trauma-informed assessments and making clear, proportionate decisions.
- Understanding of housing pathways, rough sleeping processes, and local connection rules.
- Ability to remain calm and boundaried in challenging or fast-paced environments.
- Strong communication skills and the ability to build trust quickly.
- Good organisational skills and confidence using IT systems and databases.
Desirable
- Experience in a day centre, drop-in, or similar frontline setting.
- Knowledge of local authority homelessness duties and processes.
- Experience supporting reconnection or working across borough boundaries.
- Lived experience of homelessness or working alongside peer-led approaches.
Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.
Benefits
- 27 days holiday plus bank holidays
- Pension scheme
- Cycle to work scheme
- Season ticket loan
- Employee assistance programme
- Access to shopping discounts
- Learning & development opportunities
- Monthly reflective practice
To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Friday 27 March 2026 at 23:30.
Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.
Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.
We tackle the root causes of homelessness to help people get off, and stay off, the streets.



Contract: Permanent, full time
Salary: £40,000 - £45,000 per annum
Location: Hybrid, Burford, with a minimum of two days per week in the office and regular travel to other sites
Closing date: Monday 6 April 2026
First stage interviews: 14 and 16 April 2026
Second stage interviews: week commencing 20 April 2026
We are looking for a Learning & Development Partner to join our People Services team. This is an exciting opportunity to help build capability across Blue Cross, supporting colleagues, managers, and volunteers to develop the skills and confidence they need to deliver great outcomes for pets and the people who love them.
More about the role
As a Learning & Development Partner, you will work across the organisation to design and deliver high quality, blended learning solutions. You will partner with teams and managers to understand development needs, creating practical and engaging learning experiences that support both individual growth and organisational priorities.
You will deliver a mix of workshops, coaching, and mentoring, as well as contributing to key programmes such as onboarding, apprenticeships, and leadership development. Alongside this, you will play an important role in organisational development initiatives, ensuring learning is inclusive, accessible, and aligned with our values.
This is a hybrid role, based from Burford with a minimum of two days per week in the office. Regular travel to other Blue Cross sites will be required to deliver training.
About you
You will be confident working with people at all levels and comfortable influencing and advising on learning and development approaches. You enjoy building strong relationships and take a proactive, flexible approach to your work.
With strong communication and facilitation skills, you are able to create engaging learning experiences and adapt your style to suit different audiences. You are organised, detail focused, and able to manage multiple priorities while maintaining a high standard of delivery.
Essential qualifications, skills, and experience
- Proven experience in learning and development, designing and delivering blended learning solutions.
- Experience of delivering workshops and coaching sessions for colleagues, managers, or volunteers.
- Demonstrable ability to conduct learning needs analysis and design development solutions that meet organisational objectives.
- Experience working with senior stakeholders and influencing decisions.
- Strong IT skills, including MS Teams, MS PowerPoint, and other digital learning tools.
- UK driving licence.
- The ability to demonstrate, understand and apply our Blue Cross values.
Desirable qualifications, skills, and experience
- Associate or Chartered CIPD accreditation, or equivalent.
- Accreditation in Insights Discovery or similar personal profiling tools.
- Experience designing or implementing digital learning solutions.
- Experience supporting leadership development or succession planning initiatives.
How to apply
Click the apply button and submit your application. We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
Interview process
First stage interviews will take place on 14 and 16 April and will consist of a competency-based interview, along with an activity where you will be asked to deliver an interactive workshop via MS Teams.
Candidates successful at first stage will be invited to a second stage interview, which will be held face to face at our Burford offices during the week commencing 20 April.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Support Worker to play a pivotal role in our Complex Needs Service in Tower Hamlets.
Sounds great, what will I be doing?
The main purpose of the role is to prepare individuals to move on to independent living in the community. Service users may step down from the intensive support service to high, medium or lower needs before moving into the community.
From the outset of an individual's tenancy the focus of the support is on preparing them for their journey of recovery and independence over an agreed period. Our support service is provided 24 hours a day 365 days per year with tailored flexible support delivered in accordance with need.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will bring demonstrable experience of working with individuals who have mental health and/or dual diagnosis needs, alongside a strong understanding of recovery principles and a range of recovery approaches. You will be confident working both independently and as part of a team, including supporting the induction of peer staff and volunteers, and collaborating effectively with statutory services such as the NHS. You will have sound knowledge of mental health legislation, including CPA processes, and be skilled in crisis management, communication, and providing dignified, person-centred support. A good awareness of health and safety and safeguarding is essential, as is the ability to work flexibly across early and late shifts, weekends, and bank holidays to meet 24-hour service needs. You will also bring strong IT, literacy, and numeracy skills, with the ability to produce clear written correspondence and maintain accurate records.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Are you passionate about supporting children and young people affected by domestic abuse? Do you want to make a real difference through therapeutic support in a trauma-informed, child-centred environment? Join Acorns as a Mental Health & Wellbeing Project Worker.
About the Role
We are seeking an experienced and empathetic Mental Health & Wellbeing Project Worker to contribute to the development and delivery of flexible support services which address the psychological and emotional needs of children, young people and families living with the effects of domestic abuse, in North Tyneside and Northumberland. You will help to develop, organise and facilitate key aspects of the service as requested by the Team Coordinator such one-to-one support interventions, group work, and youth participation opportunities in a variety of settings including in-house, schools and community venues. Post is to be predominantly based in Northumberland.
Key Responsibilities
- Develop and deliver flexible one to one support sessions, using a range of interventions to assess and positively contribute to the individual wellbeing needs of children and young people impacted by domestic abuse.
- Support service users, particularly within the 11-16 age group to develop personal and life skills, promoting self-esteem and independence, and raising awareness of other support services and opportunities available to them and their families.
- Contribute to the planning and delivery of group work, activities and events, including the continued development of service user participation
- Work in partnership with statutory and voluntary agencies to ensure coordinated care and refer service users to additional sources of help and protection as needed.
- Adhere to safeguarding, confidentiality, and equal opportunities policies while maintaining accurate and confidential records, reporting appropriately, and complying with organisational guidelines.
- Participate in training, supervision, and team activities, contributing flexibly to service development and supporting broader organisational goals as required by management.
About You
- Holds qualifications and relevant experience in social care, childcare, youth work, or a therapeutic field
- Experience working directly with children and young people with an excellent understanding of common issues relating to child development, mental health and wellbeing
- Experienced in one-to-one casework, group facilitation, youth programmes, and multi-agency working, with a proven ability to assess needs and connect individuals to appropriate support services.
- Effective communicator with the ability to engage sensitively and non-judgementally with service users, demonstrating empathy, professionalism, and a commitment to empowering individuals.
- Skilled in managing workloads, maintaining accurate records, writing reports, and meeting deadlines under pressure, with strong time management and attention to detail.
- A motivated, flexible team player who values equality and diversity, and brings creativity and initiative to their practice.
- Driver with access to a reliable vehicle for work purposes. This role involves frequent travel to and from locations across North Tyneside and Northumberland to meet the varied needs of service users.
Please note, that an enhanced DBS check will be required.
Why join us?
This is a fantastic opportunity to be part of a positive, compassionate and impact-driven team. You’ll enjoy flexible working arrangements and autonomy in your role, opportunities for professional development and training, a supportive environment, reflective supervision, and the chance to help shape our systems for the better.
We warmly welcome applications from all sections of the community and are committed to equal opportunities.
Ready to apply? Download the candidate pack and get started! We’ll invite you to send us your CV and a short supporting statement outlining your experience and fit for the role.
If you are committed to empowering children and young people and want to be part of a team making lasting change, we’d love to hear from you.
Please make sure you include in/with your CV and personal statement:
- Name, previous names, and address.
- Education and training history, including any qualifications and the awarding body, any relevant training recently undertaken and any professional memberships.
- A full employment history in chronological order.
- Details of any convictions, spent and unspent. Details of any relation to the organisation or staff.
- A signed & dated declaration confirming that information provided is true, with no omissions. You must understand that providing false details can lead to rejection or dismissal, plus a possible referral to the police.
- All of the above information is only used to assess the candidate suitability, and will be treated with the strictest confidentiality, and stored and retained according to our GDPR policies and procedures which are available upon request.
Equality & Diversity Statement
Acorns will be proactive in all matters relating to equality of opportunity and diversity. We value and will celebrate the benefits brought to our organisation by a diverse population within our communities, services, staff and volunteers team, and Board of Trustees. We commit to creating an environment, through training, practice and policy, where Trustees, employees, volunteers and service users are encouraged by example and guidance to confront and challenge discrimination where and whenever it arises, whether between colleagues or in any other area of the organisation’s work.
Acorns commits to:
- Actively challenge discrimination;
- Ensure that all staff, volunteers and service users are treated fairly;
- Make sure that our activities and services are truly accessible to all who might benefit;
- Work collaboratively with other organisations to address inequality;
- Work to promote an organisational culture of diversity;
- Strive to ensure that the profile of trustees, staff and volunteers reflects the wider communities within which we operate.
Everyone engaging with Acorns, as a servicer user, volunteer, or staff member, will be expected at all times to treat other people with respect and consideration. Our full Equality & Diversity Policy is available upon request.
Safeguarding Statement
Acorns believes that no child, young person or adult should ever experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and keep them safe. We are committed to practice in a way that protects them, to promoting their well-being and enjoyment and protecting their health, safety and general welfare while in the company, employ or care of Acorns staff or volunteers. Safeguarding and protection of those at risk is everyone’s business; it is everyone’s duty to report any safeguarding concerns to the relevant agency. We also practice Safer Recruitment practices. Our full safeguarding policies are available upon request.
Please ensure that you submit a full CV as detailed in the job ad, with a personal statement outlining your fit for the role, signed and dated to confirm that information provided is true, with no omissions, plus the completed self-disclosure and consent form. You must understand that providing false details can lead to rejection or dismissal, plus a possible referral to the police.
The client requests no contact from agencies or media sales.
Following a strategic pause to reset the organisation with the help of an interim senior management team, we are now ready to recruit our long-term Chief Executive Officer.
Self Help UK (SHUK) provides holistic support and knowledge via close interaction with local communities, peer groups and volunteers to a) prevent long-term health conditions and b) help those with existing conditions to feel more confident, informed and supported in navigating their health journey in a way that works best for them.
Our values are empowering others, putting people first, acting with integrity and showing compassion.
We are looking for a Chief Executive Officer to take us into the next phase of growth, with the following responsibilities:
- Forming relationships with local charities and funders in Nottinghamshire and wider East Midlands region, and building relationships within the Deaf community, locally and nationall
- Representing SHUK across relevant forums, networks, and platform
- Bringing funding into core/central functions and securing ongoing funding for existing and future projects
- Managing the operations of SHUK via a senior leadership team of managers and function leads
- Ensuring SHUK is compliant with charity and employer regulations, ensuring high standards of governance, transparency, and integrity
- Ensuring overall financial control of the organisation, supported by the Finance Manager, keeping a regular eye on the core and restricted cashflow
- Supporting the Board of Trustees by ensuring they are making decisions based on accurate information and context
- Ensuring all members of staff and volunteers are supported and developed
- Ensuring SHUK’s services are of high quality and have a positive impact on those who use them
- Driving continuous improvement in quality, standards, image, and reputation
The personal qualities this role needs are:
- A dynamic leader, with ideas and principles that align with those of SHUK
- Enthusiasm to take on a challenge, focused on ensuring SHUK has long-term sustainability
- Clear management abilities at all levels in order to challenge, engage, address issues and provide support
- Able to communicate a clear vision and strategy, with proven ability to translate vision into business plans
- Demonstrable understanding of charity finances, with strong budget management, financial planning skills and the ability to diversify income
- Experience of working in the voluntary sector, with direct experience of fundraising
- Knowledge of the current NHS plans, and the significance of health inequalities – able to make a case for its importance during bids
- Knowledge/understanding of the Deaf Community
- Experience of managing change and stabilising an organisation
- Business development/networking skills
- Able to pivot between strategy and transactional or work with others to provide those skills, leading through empowerment
- Active interest in and knowledge of the Nottingham/Nottinghamshire locality.
- Able to work in Nottingham at least one day per week
Background:
SHUK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.
We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. We are collaborating with our Integrated Care Board (ICB) on cancer projects, and work within our Integrated Care System (ICS) to strengthen partnerships and synergies with local health and care delivery, improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position SHUK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.
A selection of causes covered by SHUK:
- Peer support
- Long-term health conditions
- Cancer diagnoses and prevention
- Voluntary sector support
- Health inequalities, including the deaf community
- Under-served communities
To apply for this role, please send the following by 31/03/26:
1. CV
2. Covering letter (no more than two pages of A4, outlining how you meet the criteria in this role description)
3. The names, job titles and contact details of two work-based referees, and if we have your permission to contact them pre or post interview stage.
Please note:
We are an equal opportunities employer and value diversity at all levels of the organisation. We welcome applications from everyone, regardless of age, gender, disability, ethnicity, religion or belief, sexual orientation, or background.
We are committed to creating an inclusive workplace where everyone feels respected and able to contribute.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Southampton
Salary: £25,750 - £26,383
Hours per week: 37.5
Contract Type: Permanent
Reference Number: STOPDA841 & STOPDA842
Main Purpose and Scope of the Job:
The focus of this role is on reduction of risk and minimising impact of domestic abuse by providing support, advice and assistance to adults and any children living within Stop Domestic Abuse’s dispersed accommodation who have experienced or are at risk of domestic abuse.
Dispersed accommodation is safe, self-contained accommodation with a similar level of specialist domestic abuse support as provided within our refuges but which may be more suitable for victims-survivors who are unable to stay in a refuge with communal spaces, and/or where peer support from other residents may not be appropriate. This may include: women with male children over 16, male victims-survivors, including men with children, LGBTQ+ victims-survivors, older adults, victims-survivors with disabilities, victims-survivors facing multiple disadvantages and victims-survivors with pets
To provide safety planning, support, advice, and assistance all adults, children those living within dispersed accommodation.
The post-holder will work to empower and support all victims and survivors of domestic abuse to make positive choices.
To participate in the delivery of the on-call out of hours on a rota basis.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Crisis Alternative Service in Redbridge.
Sounds great, what will I be doing?
The role focuses on providing high-quality support to individuals in mental health crisis. You will assist clients during their stay, helping to reduce immediate distress and develop plans to prevent future crises. This includes working collaboratively with statutory and voluntary mental health services to ensure effective, multi-agency support. All interventions should reflect the organisation's values and commitment to recovery, co-production, and person-centred care, while following established policies and procedures. This role requires you to work from 5pm -11pm, including weekends.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
You will have demonstrable experience supporting individuals with mental health and/or dual diagnosis needs, with a strong understanding of a range of mental health conditions, crisis management, and how to communicate with dignity and respect. You will be knowledgeable in relevant mental health legislation, including CPA processes, and committed to recovery-focused approaches. Able to work both independently and as part of a team, you will support and induct peer staff and volunteers while working effectively with statutory services such as the NHS. You will have a good awareness of health and safety and safeguarding responsibilities, alongside strong IT, literacy, and numeracy skills to maintain clear and accurate records. Flexibility is essential, as the role requires working across a shift pattern to include weekends.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Peer Support Worker to play a pivotal role in our Hammersmith and Fulham MHCA service.
Sounds great, what will I be doing?
Hammersmith and Fulham MHCA is a drop‑in mental health crisis support service for anyone in Ealing aged 18 and over who is experiencing a mental health crisis or emotional distress. The service provides a safe, calm, and welcoming space where individuals can receive immediate support without needing to attend A&E. Our aim is to reduce distress, help people feel heard, and support them to regain stability in the moment.
Visitors can access one‑to‑one emotional support, help creating short‑ and long‑term safety plans, guidance and signposting to other relevant services, and access to refreshments. The service may also offer group activities, such as peer support sessions, creative groups, or wellbeing‑focused activities, which create opportunities for connection, expression, and recovery in a supportive environment.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The ideal candidate will have strong knowledge of issues affecting individuals with a wide range of mental health conditions and will be able to communicate and provide support with dignity and respect. They will be an effective team player who can also work independently, take initiative, and support the induction of new staff and volunteers. The role requires the ability to work confidently with statutory services, alongside excellent listening skills and strong verbal and written communication abilities. Candidates should demonstrate effective partnership‑building skills with both statutory and voluntary/community sector organisations, as well as experience in risk assessment, case management, and working under pressure in a dynamic environment. Strong organisational, prioritisation, and time‑management skills are essential, alongside good IT proficiency—including MS Word, Outlook, and internet use—and solid literacy and numeracy skills. A good understanding of recovery tools, local mental health and wellbeing services, and safeguarding principles is also required, with the ability to address safeguarding concerns appropriately.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.

