Volunteer programme manager jobs in sidcup, greater london

• Hours: Full-time (35 hours per week). Job share applications are also welcomed.
• Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
• ​Closing date: 18 June 2025 at 08.00
• ​Shortlisting date: 20 June 2025
• Interviews: 30 June 2025

About the role

The Member Subscriptions Officer manages the administration and finance of NCVO’s membership subscriptions. Key duties include running monthly renewals, issuing invoices, managing payments and reducing aged debt. The role involves regular use of NCVO’s CRM system to ensure accurate records and efficient processes.

The post holder will handle member enquiries, support new applications and maintain strong relationships with members. Working closely with NCVO’s Finance team, they will ensure timely direct debit collections and contribute to income tracking and forecasting.

This role is ideal for someone detail-oriented, numerate, and confident using databases, with experience in financial administration and customer service.

About the Voice & Impact directorate

​This role sits within the Voice & Impact directorate, a team focused on amplifying the voices of charities in civil society and making positive change for the future. V&I comprises NCVO’s policy and public affairs team; communications, campaigns and marketing team; digital content team and membership and engagement team.

​About the Membership & Engagement team

Membership and engagement is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.

Equality, Diversity and Inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.

We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.

Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

​Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

​We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

​As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

​We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

The Office and Services Coordinator (OSC) plays a vital role in ensuring smooth day-to-day operations across The Winch and Belsize Community Library. As the first point of contact, you will be responsible for delivering a warm and welcoming front-of-house experience for visitors, including children, young people, staff, tenants, and contractors. Your main responsibilities will include managing room hire bookings to ensure a positive customer experience, overseeing ordering supplies and managing equipment and handling queries, phone calls, and mail correspondence with professionalism. You will have general oversight of building maintenance and health & safety compliance, to create a safe, efficient, and wellfunctioning environment for everyone.

To work closely with the Bishop and the Archdeacon in encouraging and enhancing the mission of the Church for the furthering of Christ’s gospel across the Edmonton Area and bringing close the Kingdom of God, the diocesan Mission Framework,  the Edmonton Area Plan and to work closely with the Area Team and other Deans of Mission.

They will be expected to work with the Archdeacon in supporting parishes in Vacancy and work with the bishop in the recruitment process. 

Job responsibilities 

STRATEGY  

• To work closely alongside the Bishop and Archdeacon in developing, delivering and reviewing a measurable and impactful Edmonton Area Plan within the 2030 Vision for London. 
• To actively encourage and enable the projects and plans for mission across the Area working closely with the Bishop, Archdeacon and the Area Deans for each of the four Deaneries and other Area and Diocesan staff. 
• To develop a strategy in the Area in line with the overarching diocesan Mission Framework, which relates to the other four Area strategies and which leads directly towards plans for growth
• Some of these mission plans will relate to work on funding applications and others which relate to the increased provision and maintenance of services by personal interventions and strategic support.  
• Lead on the stakeholder engagement and change management planning for the larger sized mission programmes within the Area 
• To work with the Diocese of London 2030 Vision program office to gather appropriate metrics in order to provide a framework for good strategic decision making.
• To support parishes as they develop their mission and vision, adding value such as in facilitating vision and planning events, linking with partners and external bodies. 
• To build capacity for mission across the Episcopal Area with different church traditions and practices  

TEAM  

• To enjoy playing a full part in the Area Staff Team, sharing in decision making and development of the program of culture change. 
• To work strategically with particular parishes and clergy from time to time as they identify opportunities for making a difference within their local communities.
• To join the Diocese team of Deans of Mission at their monthly meetings and in ongoing collaboration and cross-border working. 

MAINTENANCE OF SERVICES

• To work with the Area Deans in the delivery of particular mission plans and initiatives in their Deaneries that relate to and will result in services of worship taking place in these churches.
• To encourage churches in their community engagement and social action initiatives, including partnership working across the Area and on specific local projects, sharing best practice so that new and existing services of worship will develop and be maintained to address their needs. 
• To provide support for clergy in the delivery of project work in relation to buildings so they will draw new people into worship services. This will include working through the purposes for which the buildings were established and their interpretation of that in the maintenance of services today. 

RESOURCING  

• To work alongside churches in vacancy to remain focused on mission and to plan for appropriate future leadership, supporting the Bishop and Archdeacon in running vacancy and appointments processes. 
• To help parishes access the support available from the Diocese of London’s Ambition and Priority teams, noting in particular support for new incumbents
• Ambition teams: Confident Disciples, Compassionate Communities, Creative Growth (CCX) – and how they link with maintaining church services. 
• Priority teams: Growing Younger, Safer Churches, Racial Justice 
• To provide advice and support to enable successful church revitalisation including work with current and potential Resource Churches in discerning how their strengths and gifts can be best used in support of planting and other parish support and that new services will be established to serve those currently less well reached. 
• To develop prayer initiatives and resources to support mission in the Area. 
• To ensure the necessary provision of training for missional engagement and useful sources for theological reflection on mission.  

GENERAL  

• Other tasks as assigned by the Bishop as part of his team.
• In addition to an involvement in a parish the post holder is invited to active involvement in the life of the Archdeaconry and Area Deans in a cycle of church activity, training and engagement with clergy and lay leaders in the Area.  

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Parish experience, including church growth/ revitalisation at first hand
• Experience of developing and leading teams
• A demonstrable ability in strategic thinking and project planning
•  Experience of constructing and forming mission action plans  
• Vision and ability to enhance racial justice within churches and in their mission
• A high degree of people skills, with the ability to motivate and inspire
• High level of discretion and ability to keep confidentiality
• Able to relate to churches of different traditions across the Area
• There is an occupational requirement for the successful candidate to be a practicing member of the Church of England
• A good eye for detail and process
• Consistent ability in keeping to deadlines
• Warm and positive communication skills, oral and written
• An imagination and flair for problem-solving and innovation as we seek to ‘proclaim the faith afresh in [this] generation’.
• The person will require an enhanced DBS check

Desirable 

• Experience of coaching and mentoring
• Wisdom in handling issues of pastoral complexity

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

Interviews will be held during the week commencing 14th July. 

Job title: Executive Assistant
Reports to: CEO and Senior Manager, Team & Operations
Salary: £36-40k pro rata, dependent on experience
Location: Russell Square, London (office-based role)
Hours: 21 hours per week, Mon-Fri, times to be discussed but preference for some hours every day
Length: Fixed term 12-month contract

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907. Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated and pro-active individual to join us as Executive Assistant to the CEO and Senior Manager, Team and Operations. The role will support the Society’s activities by providing direct assistance to the Leadership team, managing communications with our growing network of key volunteers and working with the CEO on fundraising strategies.

The role will require someone who has excellent organisation, time management and administrative experience, and some experience working in the charitable sector (knowledge of fundraising an advantage). The successful candidate will work on their own initiative and multi-task across a number of different projects at any one time. The role will involve some analysis and data management, and may involve working to tight deadlines, as well as coordinating work across internal and external stakeholders.

Main duties of the role will include:

• Administration of Committee and Board meetings, AGMs and other Governance-related activities
• Conducting fundraising research, working with the CEO on fundraising strategies
• Desk research on relevant projects for the society
• Organisation of volunteers, including communication planning, data management and updating records
• Supporting the team on the centralisation and recording of key project deliverable dates
• Providing strategic and administrative support for the Society’s planning tools
• Data analysis and presentation – e.g., from surveys, internal datasets or research
• Some calendar management – e.g., ensuring prep or post-meeting follow up time is scheduled in for leadership team, and reminding them of important tasks and deadlines
• Provide authorisation channel for CEO approvals, including costs, contracts, expenses, etc.
• Supporting the Senior Manager, Team & Operations and the CEO with partnership management and deliverables
• General support as requested from CEO or Senior Manager, Team & Operations
• Any other reasonable tasks as deemed appropriate by CEO or Senior Manager, Team & Operations

Essential Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and maintaining relationships with stakeholders at all levels
• Good analytical skills with the ability to identify key points from complex material or information
• Discretion and professionalism at all times, but particularly when dealing with confidential or sensitive information
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience as a Personal Assistant, or relevant managerial role, in an office environment
• Flexibility and willingness to work under own initiative

Desirable Skills:

• Knowledge of charitable sector and/or global health
• Experience as an Executive Assistant for a busy individual or team
• Fundraising knowledge
• Analysis and organisation of multiple datasets

The deadline for this role is 5pm BST 30th June, but we will be interviewing candidates as applications arrive so may close the recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.

Benefitting people and the environment lies at the heart of what we do and this role comes at an exciting time for our organisation. As we enter a critical decade for environmental action, we’re looking for a strategic, ambitious, and collaborative Head of Corporate Fundraising to lead our corporate partnerships programme and secure the vital income needed to power our mission.

This is a unique opportunity to join a passionate, high-performing team at a pivotal moment. With our current strategy, The Turn of Trees (2022–25), coming to a close, and a bold new plan launching later this year, we’re scaling our efforts to drive a movement for tree equity—a future where everyone can enjoy the benefits of trees, no matter where they live. We already work with a range of leading businesses and foundations including BUPA Foundation, CBRE, and Bauer Media, and are seeking a leader who can deepen these partnerships while unlocking ambitious new opportunities.

As Head of Corporate Fundraising, you’ll help shape a bold and proactive fundraising approach, and personally drive high-value partnerships of £100,000+. You’ll combine strategic vision with hands-on leadership—crafting compelling propositions, nurturing long-term collaborations, and ensuring excellence in delivery. You’ll play a critical role in shaping our next phase of income growth, aligned closely with the wider organisational strategy and impact goals.

Trees for Cities is a fantastic place to work. We have a warm, inclusive and vibrant culture, where you will work collaboratively to witness the impact of your work to make a tangible difference in urban communities. If you’re an experienced and passionate corporate fundraiser ready to help build greener, healthier, more resilient cities—this is your moment.

Apply now and join us in growing a future where every street, every school, and every city is alive with trees and the benefit they bring.

For full details on the role and organisation, please download the Appointment Brief, where you will also find contact details of who to speak to should you have questions about the role and recruitment process and details on how to apply.

Closing Date: 29 June 2025

People Beyond Profit conversations: 2-7 July 2025

Panel Interview Dates: 8 & 15 July 2025

Chief Operating Officer

Salary band: £50,000-£60,000 per annum, depending on experience

Reporting to: CEO

Key leadership role within a dynamic growing charity transforming young people’s lives in London.

We are seeking a dynamic and motivated leader to join our Senior Leadership team as Chief Operating Officer / Head of Central Resources. This is a key role managing and continuously improving our central operations, enabling the Trust to maximise our impact. Genuine passion for social mobility and creating opportunities for young people is essential as well as a high level of personal responsibility and ambition to drive the Trust’s long-term success.

Construction Youth Trust is an ambitious, impact-led charity whose mission is to inspire and enable young people to overcome barriers and achieve their full career potential. Social mobility is at the heart of our work, and we prioritise working with young people from low-income backgrounds, under-represented groups and those who are facing significant barriers to employment.

We help young people recognise their potential, develop their confidence and skills and discover career opportunities never previously presented to them. Through our long-standing partnerships with employers in the construction and built environment sector (over 200+ across London), we connect young people to relatable role models, world of work experiences and ultimately rewarding jobs and apprenticeships. The built environment is at the forefront of the drive to achieve net zero and future economic growth, offering young people substantial opportunity for career progression.

Scope of role

We recognise the scope of this role is wide and we are open to working with the successful candidate to flex the span of their initial responsibilities dependent on their individual strengths. While we are ideally seeking an experienced Senior Leader who can deputise for our CEO and oversee daily operations as Chief Operating Officer, we have deliberately set the Job Specification requirements broad. We are open to considering outstanding candidates with ‘potential’ and investing in their growth and development, so long as they demonstrate motivation and willingness to learn as a charity leader.

The final Job Description and Job Title will be agreed with the successful candidate. We have included a wide salary range to reflect this flexibility, and the salary offered to the successful candidate will be dependent on experience and level of responsibility. 

How do I apply?

If you are ambitious about transforming the life chances of young people, please send your CV and your supporting statement (no more than 500 words) explaining why the role interests you and how/where you meet the person specification. Short-listed candidates will be asked to complete our application form in due course, but if you are interested in this role we are keen to hear from you as soon as possible. 

Closing date: 16th June 2025. However, we strongly recommend that you send your CV and supporting statement as soon as possible as we will reach out to potential candidates as we receive suitable applications and could close the application deadline earlier if a successful candidate is found.

You can access Job Description, and Person Specification for this role directly via this site. 

We strongly believe that a diverse and inclusive team is vital to our work. We are especially interested in hearing from individuals from ethnic minority backgrounds and/or those with a lived experience of the young people we support.

If you have not heard from us 2 weeks after the application closing date your application has been unsuccessful at this time.

Benefits and entitlements:

You’ll be eligible for many of our benefits including:

• 25 days annual leave per year (pro rata for part-time or any period less than 1 year) which increases by a day each year after 2 years’ service up to a maximum annual leave entitlement of 30 days per year

• Discretionary “Day for You” as an additional well-being day

• Opportunity to take a 6-week sabbatical after 3 years of service

• The Trust’s contributory pension scheme after three months – The charity will match your employee contribution up to 7%

• All travel expenses covered over and above your regular commute to and from work. Any extra travel for work purposes will be reimbursed.

• Access to Workplace Options EAP (a provider of employee support services)

• Opportunity to Work from Home (in line with Trust policy)

• Opportunity to take part in the wider team’s wellbeing and social activities

• A supportive Training and Development policy which encourages colleagues to develop as professionals and achieve relevant qualifications (e.g. CIOF’s Certificate in Fundraising).

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We will only consider candidates for employment that share this commitment. All roles are subject to safer recruitment practices, and this position will require an Enhanced Disclosure with Barred list check from the Disclosure and Barring Service (DBS).

About The Role

Are you an experienced Safeguarding professional seeking a new opportunity? Would you like to join the Learning and Development team of a leading UK Charity? We would like to hear from you!

We have the opportunity for a Learning and Development Specialist (Safeguarding) to join our team and help to support a strong safeguarding culture within RBL, ensuring protection for beneficiaries and maintaining RBL's reputation. This exciting, newly created position will design and deliver learning to promote a person-centred approach in safeguarding and casework.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Learning and Development Manager, with cross function reporting to our Head of Safeguarding and Director of Casework, this key post will be focused on enabling staff, members, and volunteers to adhere to safeguarding regulatory requirements in the UK and overseas.

Responsible for the development and maintenance of all safeguarding learning material, key responsibilities will include:

- Online awareness training for staff, volunteers, and members on safeguarding adults and children, covering UK devolved administrations and RBL’s overseas welfare work
- Integrated safeguarding and casework training for range of staff, volunteers, members and stakeholders
- Working with Heads of Departments across all directorates to deliver SME-specific training both virtual and in-person
- Conducting research to support the planning and delivery of safeguarding training
- Evaluating case reviews and trends analysis, to inform training

This role requires regular travel and overnight stays across the UK (England, Scotland, Wales and Northern Ireland) to deliver learning interventions to meet the needs of colleagues. The expectation is twice-three times a week on average and there is also a requirement to attend Haig House once a month for team meetings and to build relationships with colleagues outside of delivering training.

You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Dates: 12th, 13th and 17th June

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are recruiting a Digital Fundraising Assistant to assist in the delivery of our growing virtual events programme. 

This is an exciting new role which involves supporting delivery of a wide range of virtual events at Sands, in order to grow our fundraising income.  The role includes increasing Sands’ online presence across a range of channels through excellent stewardship of large audiences who are both warm and new supporters. 

You will ensure delivery of a world class supporter experience using an omnichannel approach, helping our supporters reach and exceed their fundraising targets.

Working with the Digital Fundraising Manager, you will monitor the everchanging virtual challenge environment and consider how best to adapt our activities in order to achieve financial targets and remain innovative and a leader within the sector.

You will have strong communication skills and enjoy building relationships, especially within online communities. Additionally, you will have an understanding of a wide range of social media channels and an interest in creating refreshing, inspiring content.

A highly organised and efficient approach is essential in order to respond to large quantities of enquiries across multiple channels. Excellent written communication skills are therefore essential.

Relevant experience in creating engaging video, image and written content for different social channels is also an essential requirement.

This post is home-based. There may be the need to support Sands events at weekends and/or evenings and working hours can be adjusted accordingly.

Global Policy and Campaigns Planning and Performance Lead

Contract: Permanent, Fulltime, 35 hours per week

Location: London, UK, subject to the right to work (other locations can be considered)

UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.

*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role. 

Salary: £57,415 - £60,436 with excellent benefits

About WaterAid:

Want to use your skills in planning, M&E and project management to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?

We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.

Join WaterAid as Global Policy and Campaigns Planning and Performance Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.

About the Team:

This role reports directly to the Executive Director of WaterAid’s Global Policy and Campaigns (GPAC) team and is a member of GPAC’s Senior Management Team (SMT). GPAC sets WaterAid’s 10-year policy agenda and positions, supporting colleagues across all levels to advocate on this agenda and bring WaterAid together to advocate for change on a set of global priorities. We also directly influence decision-makers at global and regional levels on these priorities as well as bringing in external political insights into the organisation to increase our collective effectiveness.

About the Role:

As GPAC’s Planning and Performance Lead you will help us understand how the department is contributing towards WaterAid’s global strategy and maximise our global impact. The role will support GPAC’s work by leading the planning and performance assessment work, focussing on ensuring that the advocacy activity delivered across the department is aligned and working towards the same outcomes.

The role will work closely with the Directors in GPAC’s SMT and with members of the International Programmes Department (IPD) SMT to ensure that both departments’ plans are aligned. It will also engage with key Federation members involved in global policy, advocacy and campaigns work, with the WaterAid International Secretariat, and with the Global and UK performance, strategy and planning teams.

In this role, you will lead the design of the planning process for the department to deliver annual plans, ensuring alignment with similar processes in key Federation members and other departments, as well as being integrated with the wider organisation’s planning cycles.

You’ll also: 

• Project manage the implementation of the planning process, working in close coordination with GPAC SMT directors as well as and as relevant with other WaterAid, Member and WaterAid International directors.
• Lead the process to deliver an M&E framework for GPAC (including new metrics as relevant), that balances the effort required with the need to drive data informed decisions and actions.
• Run the quarterly and annual reporting cycle, working with senior leaders in GPAC to deliver high quality data, run learning sessions to reflect on the data to enable data driven and effective decision making.
• Manage the regular collation of data across the department and shared to the wider organisation, including to the Executive and Board reporting processes
• Represent GPAC in wider WaterAid UK and global groups around performance and planning.
• Support GPAC to partner closely with IPD to track Country Programme support requests, and use insights to inform strategic planning of the department.
• Be the internal communications lead for the department on matters related to planning and performance, working with the central internal communications function as appropriate.

Requirements

To be successful, you’ll need: 

• Experience of leading performance and planning cycles within complex organisations.
• Background in M&E within NGO or comparable contexts. Understands the complexity around assessing performance.
• Excellent project management skills to optimise the use of resources; manage multiple projects and conflicting priorities using insightful interpretation and resourceful solutions.
• Ability to think strategically across complex and fast-moving environments; able to concentrate on the big picture and respond to trends and shifts in the wider world.
• Collaborative: able to work with teams from a variety of backgrounds and build credibility and trust with key stakeholders.
• Able to facilitate group discussions to develop and drive forward strategic plans and work.
• Organised, efficient, with a high level of attention to detail.
• Comfortable with working with incomplete data and high levels of ambiguity and uncertainty.
• Working style that reflects WaterAid’s values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.

Although not essential, we also prefer you to have:

• Background in Policy or Advocacy or knowledge of global advocacy M&E.

View full job description here

Closing Date: Applications will close 12:00 PM UK Time on Monday, 16 June 2025. 

Availability for the first round virtual interview is required week commencing Monday 23 June 2025. Availability for the final round virtual interview is required week commencing Monday 30 June 2025.

How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.

Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days' holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• We offer a generous pension plan with employer contribution of up to 10%
• Wide range of flexible and agile-working arrangement
• Season Ticket Loan
• Free annual eye tests
• Pay as You Give charitable giving scheme
• Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
• Sabbaticals
• Volunteer Day

Our Global Commitment:

Our People Promise:

We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have.  We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal opportunities:

We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.

Safeguarding:

We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. As a safeguarding measure, WaterAid carries out background checks on all potential employees. This is done following the conclusion of recruitment and prior to assuming full employment.

Strategic and Operational Leadership 

• Set a positive leadership culture aligned with SCT’s ethos, values and mission. 

• Lead the development and implementation of annual operating plans across services, in line with SCT’s strategic goals and budgets. 

• Work closely with Senior Leadership colleagues to identify new service opportunities and drive continuous improvement and innovation. 

• Work closely with SCT’s Fundraising, Communications and Marketing team to develop compelling funding applications, and reports to funders.  

• Represent SCT at stakeholder events, ensuring a clear and compelling case for the impact of our work. 

• Champion and enhance SCT’s reputation by building strong relationships with partners, funders, statutory bodies and the wider community, fostering collaboration, trust and strategic influence. 

Service Development 

• Oversee and support the development of SCT’s front-line services including Addictions Counselling, Supported Housing, Housing First, and Training & Development (incorporating ‘Progressions’ and ‘Choices’). 

• Maintain high service quality, measurable outcomes, and trauma-informed, recovery-focused practice. 

• Develop referral pathways into services, and ensure that client progression is planned, consistent, and reflective of individual needs and ambitions. 

• Lead best practice approaches in Safeguarding and Health and Safety, prioritising client and staff wellbeing. 
• Take the lead in shaping and developing co-production across all services, ensuring that people with lived experience are meaningfully involved in the design, delivery, and evaluation of support.

Housing and Recovery Support 

• Ensure accommodation-based services provide secure, therapeutic environments that support clients to maintain their tenancy and build recovery capital. 

• Oversee SCT’s peer-led recovery community (‘Choices’) and user involvement in our social enterprises, creating training and work experience pathways for people in recovery. 

Staff Leadership and Management 

• Provide strategic leadership for a multi-disciplinary service delivery team. 

• Oversee recruitment, supervision, appraisal and development of staff, ensuring they are fully supported, briefed, and empowered. 

• Promote a culture of inclusion, collaboration and high performance. 

• Set clear expectations, targets, and accountability frameworks to deliver impact. 

Person Specification 

Essential Skills and Experience 

• Proven success in managing and developing high-performing, multidisciplinary teams in complex, person-centred services. 

• Significant experience delivering homelessness, housing, addiction recovery or therapeutic services. 

• Expertise in delivering services that work with people with lived experience of social exclusion. 

• Strong understanding of safeguarding, risk management and trauma-informed practice. 

• Skilled in managing budgets, contracts and KPIs within charitable or commissioned services. 

• Skilled in using In-Form or similar CRM system.

• Highly effective communicator with excellent negotiation and interpersonal skills. 

Desirable 

• Experience working in a values-led organisation or charity supporting marginalised groups. 

• Knowledge of Housing First and Recovery Capital models. 

• Understanding of social enterprise and peer-led service models. 

To provide strategic and operational leadership to multidisciplinary service delivery teams, ensuring high-quality, innovative, and outcome-focused support for people in recovery or experiencing homelessness. The role is central to enhancing service standards, fostering a culture of inclusivity and compassion, and embedding lived experience in practice. As a key member of the Senior Leadership Team, the Director of Services will help shape SCT’s strategy and build sustainable partnerships to maximise impact and long-term success.

Position: Individual Giving Officer (Development)
Type: Full-time (35 hours a week), permanent (requests for part time job shares will also be considered)
Location: Office-based in London with flexibility to work remotely
Salary: £26,384 per annum plus excellent benefits 
Salary Band and Job Family: Band 1, Charity

*you’ll start at our entry point salary of £26,384* per annum, increasing to £28,033*after 6 months service and satisfactory performance and to £29,682* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

Join the MS Society as our new Individual Giving Officer (Development).

Are you passionate about making a difference and looking for a rewarding start in fundraising? Whether you’re early in your career or looking for a change of direction, this could be the opportunity you’ve been waiting for.

We’re looking for a motivated, organised and enthusiastic Individual Giving Officer to join our friendly and supportive development team. You don’t need years of experience in fundraising, we’re more interested in your drive, creativity, and willingness to learn. You’ll get all the training and support you need to succeed and grow in this role.

You might have experience in fundraising, marketing, sales, or customer service. You’ll be organised, proactive, and a great communicator. Comfortable juggling projects, you’ll also be confident using Excel and keen to develop your analytical skills. An interest in fundraising is essential, and previous experience with direct marketing would be desirable.

In this varied and exciting role, you’ll help deliver fundraising campaigns that inspire and retain our amazing supporters. You’ll be involved in planning and running direct marketing campaigns using a range of channels. Including our established raffle programme and a calendar of supporter engagement and retention activity. You’ll also help to analyse results, test new ideas, and find ways to improve future campaigns.

You’ll speak to supporters regularly, ensuring they receive great supporter stewardship. And you’ll work closely with teams across the MS Society, including Supporter Care, Brand, Digital and Data and with external suppliers like creative agencies and print partners. This is a collaborative role where your ideas and input will be valued.

We’re committed to equality, diversity and inclusion, and we’d encourage applications from people of all backgrounds and experiences.

Part-Time Hours/Job Sharing

If you would like to be considered for this role as part of a part time job share arrangement, please let us know in your application. Please include details of the days and hours you would be available to work.

Closing date for applications: 9:00 on Wednesday 11 June 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you a trusted Arabic-speaking adviser with strong community links? We’re looking for someone with experience, empathy, and an existing client base to help us launch a dedicated advice service for Arabic-speaking residents in West London.

You’ll lead on providing tailored advice and support to Arabic-speaking individuals and families, focusing on the most urgent needs in the community — from housing and welfare to digital skills and healthy living. This is a rare opportunity to shape a new bilingual service within a respected community organisation with a long track record of delivering high-quality support to racially minoritised groups.

Main duties:

· Deliver a bilingual advice, information and support service in Arabic and English to members of racially minoritised communities in Kensington and Chelsea and neighbouring boroughs, with a focus on housing, utilities, energy saving, welfare benefits, employability, healthy lifestyles, support for disabled people and carers, basic digital literacy skills, and related issues (NOT including medical, legal, or immigration-related advice)  

· Provide non-regulated money guidance (NOT including financial advice services regulated by the FCA) after appropriate training

· Signpost or refer clients to other service providers as appropriate

· Maintain individual files on all clients and all action taken, using Advice Pro software

· Undertake appropriate training

· Provide digital literacy training or support to service users through workshops and/or one-to-one instruction, after appropriate training

· Arrange and facilitate workshops for service users, where applicable

· Work cooperatively with other staff and volunteers

· Produce regular updates on work for the Director / Deputy Director and the Management Committee

· Participate in supervisions, performance appraisals, file reviews, and internal meetings

· Undertake other reasonable tasks as required

Do you want to work for an organisation that makes a real difference, every day, to people from all walks of life? Do you have a passion for fighting homelessness and advocating for vulnerable people? If so, this is an exciting opportunity for you to take the next step in your career by joining the Brent Irish Advisory Service (BIAS) as our Housing Adviser.

BIAS’s housing advice service supports members of the local Irish community and beyond with a range of complex housing issues, including homelessness, rehousing, tenancy sustainment and disrepair. We are looking to appoint a dynamic, enthusiastic person who has a background or demonstrable interest in advice, housing or homelessness to join our friendly advice team. Your role will involve contributing to the day-to-day running of BIAS’s advice service, providing specialist advice on housing via one-to-one client appointments, completing casework and advocating for positive outcomes for your clients.

You will need to have strong people skills and the ability to build good working relationships with colleagues and clients, excellent organisational skills and the ability to digest complex briefs. You will be required to manage an active caseload, ensuring that cases are appropriately actioned and recorded and that deadlines are met.

If you are interested in working in housing advice but don’t yet have all the knowledge or experience required, please consider applying as we are willing to consider appointing the right candidate in a trainee role.

KEY WORK AREAS AND MAIN DUTIES

• Providing appropriate advice, information and practical help to clients, via in-person appointments, outreach visits, telephone, letter or email. Where necessary, advocating on behalf of clients in the appropriate forums.
• Ensuring that all casework records are kept up to date and completed clearly and effectively.
• Contributing to monitoring service delivery and recording client outcomes.
• Maintaining a good knowledge of other available services, and signposting or referring clients as needed.
• Participating in regular team file reviews and supervision sessions, and contributing to maintaining BIAS’s high-quality service in line with Advice Quality Standard (AQS) requirements.  
• Engaging positively and constructively with other service providers, including local authorities and housing providers, to maintain partnerships.
• Staying up to date with developments in housing legislation and identifying opportunities to effect positive change to housing policy, together with the Advice Manager.

These are the basic duties required of the Housing Adviser. However, it is necessary for all staff to be flexible and you may be required from time to time to perform other reasonable duties which are required for the efficient running of the organisation. We will also offer training opportunities to support your career development.

Candidates must be eligible to work in the UK. This role will be based primarily in our advice offices in Willesden (Brent), with some outreach work in Haringey borough. There may be some options for flexible working (one day per week)

WHAT DOES BIAS DO?

BIAS is a local charity which has supported England’s largest Irish community in Brent for over forty-five years. We deliver our support through our welfare advice drop-in service, our Active Ageing Clubs and our Be-a-friend volunteer scheme. We raise over £2 million in extra income for the most vulnerable every year and have over 3000 attendances at our club services. BIAS has exciting plans for further expansion in Haringey in 2025 and has a range of medium- to long-term grant funding, including from Ireland’s Emigrant Support Programme.

HOW TO APPLY

To apply, please send a CV and cover letter. Your cover letter should demonstrate how you meet the essential and desirable criteria for this role.

The deadline for applications is Friday 20th June 2025. We would strongly encourage you to apply as soon as possible, as applications will be assessed on a rolling basis.

Make a real difference in the lives of asylum seekers!
Join New Citizens’ Gateway as an Outreach Support Officer and help deliver vital frontline support to people living in London hotels. You’ll be part of a passionate team working to reduce isolation, improve wellbeing, and empower individuals on their journey toward integration and independence.

We offer a supportive working environment with excellent benefits including:

• 6% employer pension contribution

• 34 days annual leave (including bank holidays)

• Ongoing training and professional development opportunities

New Citizens’ Gateway (NCG) is an independent, registered charity working in partnership with individuals and agencies to improve the quality of life for refugees and asylum seekers. Our aim is to reduce health inequalities, combat social exclusion and poverty, and support integration and independence.

We are looking to appoint a highly motivated and experienced Outreach Support Officer to join our small, friendly, and dedicated team. This role will focus on delivering high-quality, person-centred support to asylum seekers, particularly those currently accommodated in hotels across London.

This is a key position within NCG and will play a vital role in supporting our advice team to deliver an efficient, effective, and holistic support service tailored to the complex needs of asylum seekers and refugees.

The ideal candidate will have:

• Direct experience of supporting asylum seekers and refugees

• Strong knowledge of the asylum support system and the challenges faced by individuals in the asylum process

• An understanding of available resources and services that support asylum seekers and how to access them

• Excellent communication, negotiation, and interpersonal skills

• The ability to work both independently and as part of a team in a fast-paced environment

• A flexible and proactive approach with the capacity to manage a varied workload

• Fluency in a community language is an advantage