Volunteer Relations Coordinator Jobs in Edinburgh

COMMUNITY PARTNERSHIP & NETWORK COORDINATOR – LONDON, SOUTHEAST & EAST

ABOUT TEMPO
Tempo Time Credits is a charity serving communities across the UK by engaging, encouraging and enabling volunteers. We provide the glue which binds local voluntary partnerships and community-based solutions.
Tempo Time Credits galvanises community organisations to drive positive change for themselves and be more resilient through more individuals and more diverse groups of people volunteering. The Time Credits model is based on a fundamental principle that Volunteer’s time is valuable and should be valued.

Tempo Time Credits are the thread that connects volunteers, third sector, services, and businesses together through our projects and Tempo Time Credit networks. We do this through a digital time credit system that recognises and rewards volunteers for the hours they give. Volunteers can then exchange these for activities and experiences – like cinema tickets, entry to visitor attractions or a swim or gym session.

Tempo’s culture is at our core and our staff team operate in line with our workplace values which are: -
• Everyone’s contribution – We encourage self-belief, mutual respect, and recognition.
• Ambition – We have a can-do attitude, are hopeful, resilient, and positive.
• Connection – Passionate people, teamwork and collaboration are key to our success.
• Creativity – We are curious and inventive; we encourage fun and imagination to achieve this.
• Resourcefulness – We learn together, share our expertise, and strive for efficiency.
• Integrity – We are authentic and honest. We take our commitments seriously and take accountability for delivery.

Being a key member of our team is fun, challenging, inspiring, engaging and it matters.

WHERE WE ARE TODAY
This is a challenging time for many community organisations, volunteers and recognition partners too – it’s also a time when our model and support is needed more than ever. Tempo has worked with: -
• 40 commissioned programmes.
• 1,500 charities.
• 15,000+ people currently volunteering.
• 1.25 million Tempo Time Credits earned to date.
• 750+ business venues offering reward and recognition opportunities.
• Developed the first national Time Credit network in the world.

Across the UK the recognition of Tempo Time Credits is growing, amongst parliaments, local authorities and corporates and our visibility is increasing through national press and support from key parliamentarians.

ABOUT THE ROLE
You will provide operational support to Tempo’s networks as required working closely with the Contract Manager. This entails close liaison with clients, account management of community organisations and local business partners, dealing efficiently and politely with queries, requests and issues as they arise and triaging to another team member where appropriate. 

You are proactive and passionate about communities and about creating positive, lasting change that builds on the skills and assets of all. You will be a natural communicator, able to mobilise and enthuse partners to join our national network of organisations seeking to make a lasting impact for individuals and communities. You will be well organised and comfortable working with a CRM, able to cultivate and manage a range of relationships across different sectors. You will be able to support organisations seeking to use Time Credits to effect organisational and social change.

Working alongside Tempo central support function you will design and run network and training events to ensure that Time Credits provide opportunities for people to both receive them in recognition of their time and encouragement for them to use Time Credits. You will manage relationships with our customers, ensuring that targets are met, and our impact is demonstrated. We are looking for someone who can travel into London regularly.

Key Responsibilities
Provide support to contract managers and programmes, including:
• Community development and mapping support as appropriate
• Administration & reporting
• Quarterly monitoring collection - support reporting as required
• Account management planning and activities for groups and services
• Managing pipelines
• Local social media and newsletters
• Attend key local meetings, events and conferences
• Sign up of local Recognition Partners and opportunities that supports the programme priorities
• Deliver local activities and training directly or through others to support the delivery of the local capability and capacity building plan
• Support organisations face to face providing advice and guidance on developing earn and spend opportunities for Time Credits
• Be creative in your approach to support large networks of groups across different geographical areas to maximise your time and ensure efficiencies
• Manage a team of local volunteers in each locality that provide on the ground support and add capacity in the local community
• Working with groups/organisations to overcome obstacles to implementing Time Credits
• Troubleshoot any concerns or issues identified by recognition partners
• Proactively support the network to develop and become sustainable through local events, trips and networking meetings
• Support innovation, learning & development across the network and within Tempo
• Evaluation coordination
• Locate and provide appropriate resources/assets
• Writing and sending agendas, minutes, etc.
In addition.
• To carry out health and safety responsibilities in accordance with the Health & Safety Responsibilities document.
• To undertake such other duties and responsibilities commensurate with the band, as may be reasonably required by Tempo, or as a mutually agreed development opportunity.
• Protecting Children and Vulnerable Adults is a core responsibility of all staff. Staff are expected to alert their line manager to any concerns they may have regarding the abuse or inappropriate treatment of a Child or Young Person, or Vulnerable adults.

Working at Tempo

We are proud to be an accredited living wage employer and offer pay over the statutory minimum for all our team members.  In addition, we offer a wide range of staff benefits including:

• 33 days holiday inclusive of bank holidays
• Contributory Pension Scheme (up to 5% ER contribution)
• Employee Assistance Programme available 24/7
• Family friendly policies
• Flexi-time Scheme (offering up to 13 days flexi leave each year)
• Wellbeing Centre offering the latest wellbeing articles, news and advice
• Cycle to Work Scheme
• Healthcare Cash Plan – claim back money on essential healthcare costs.
• Shopping Discounts – online and in-store at over 850 retailers from groceries to wellness products, travel and more
• SmartTech™ – get the latest tech at the best price and spread the payments over your salary, interest-free.
• Death in Service Grant – 1 year

How to Apply:

Please submit your current C.V. with a detailed cover letter telling us how you meet our competencies and why you want to work for Tempo Time Credits. Please also complete and attach our Equality and Diversity Information Form.

Please send your completed application by no later than Sunday 10th December 2023.

Engagement Lead

We’re looking for a motivated, driven individual to lead our Engagement team in London. You will be passionate about empowering people affected by stroke and working with NHS colleagues to improving stroke care.

Position: S1104 Engagement Lead

Location: Home-based, London. However, occasional travel will be required as part of this role (May include team meetings or other work-related meetings).

Hours: Full-time, 35 hours per week (flexible working available)

Salary: Circa £41,800 per annum (inner London weighting £3,299 per annum or outer London weighting £1,755 per annum may be applied in accordance to where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 5th January 2024

Interview Date: 19th January 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The Engagement Lead will report to the Associate Director for London and is responsible for leading our Engagement Team and function in London. You will play a key role in our London Senior Leadership team alongside a service delivery colleague.  You will drive our engagement with colleagues in the London Health and Social Care system and with people affected by stroke.

Key responsibilities will include supporting the London team to:

· Develop and deliver our London Locality plan alongside the rest of our London senior leadership team.

· Lead our relationship mapping and stakeholder engagement approach, supporting the team to act as a system leader.

· Develop and maintain relationships with key stakeholders.

· Lead on the development of the London Involvement Network to support stroke survivors in having a voice in local stroke policy to improve our ability to influence for impactful and tangible improvements. 

· Build our community engagement function by supporting staff and volunteers to develop the Stroke Group network.

· Develop a London community volunteering approach.

· Scope and lead on engagement projects to achieve outcomes in our London Locality plan.

About You

As Engagement Lead, you will have experience of:

· Leading, managing and developing people

· Working in partnership with other organisations

· Working with groups and networks, including on co-production

· Setting and managing budgets

· Systems leadership and influencing principles and knowledge of health and social care systems

To fulfil the role you must be resident in the UK and have the right to work in the UK.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings.  Candidates must be able to demonstrate how they can meet this requirement of the role

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Engagement, Impact and Engagement, Engagement Officer, Engagement Lead, Relationship Coordinator, Community Engagement, Community Engagement Coordinator, Community Engagement Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

An exciting opportunity has arisen for an outstanding individual to join APF as a Support Networks Manager as we take the organisation through a significant period of development and growth.

Action for Pulmonary Fibrosis is a dynamic and energetic charity with a strong purpose and values (compassionate, expert and bold). Your leadership, coordination and active involvement will embody these values: influencing, supporting and driving change through networks to better meet the needs of people affected by pulmonary fibrosis. You’ll ensure that the voices and needs of people affected by this devastating condition are at the heart of everything you do, and you’ll prioritise those who are least well heard. 

What you will do:

• Extend our reach to the widest range of people with PF and families across the UK, actively supporting and guiding your team in fruitful partnerships with support groups and healthcare professionals and in regional events, and personally leading our communication with those groups where it is coordinated nationally.

• Support and guide your team to nurture a thriving, comprehensive PF support group network across the UK so that everyone affected by PF in the regions has access to high quality support.

• Enable people affected by PF across the UK to access the best possible care and support from the NHS, APF and other relevant providers, ensuring effective collaboration with our national policy work and being bold with trying out new approaches to influencing in the regions

• Help join the dots between the regions and nationally organised functions of APF for maximum impact on the lives of people affected by PF

You will need:

• Outstanding people, influencing, networking and communication skills
• A track record of building strong partnerships (especially with the NHS)
• Passion for amplifying the voices of people with lived experience, prioritising those who are least well heard
•  Experience of support groups and/or volunteering
• A good track record of empowering people management
• An understanding of the challenges of life with pulmonary fibrosis (personal experience of PF is very helpful but not essential)
• Strong IT skills for a modern digital workplace
• Highly organized, planning, prioritising and driving your team’s workload
• To work flexibly; can drive and regularly travel across the UK, including occasional weekends and evenings

 Why join us?

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to benefits as one of our employees.

• Make a difference to the lives of those that are affected by Pulmonary Fibrosis

• Inclusive and supportive culture

• 25 days holiday plus bank holidays (increasing with longer service)

• Company Pension Scheme

• Training and development

• Employee assistance programme

• Hybrid working (Equipment provided to work from home)

Application Details

If you are interested in applying, you will need to provide the following:

• a supporting statement explaining how you meet the criteria in the person specification. This should be no more than two sides of A4, font size 11. 
• a completed equal opportunities form
• your CV

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.