Volunteer Salesforce System Administrator Jobs
Reports to: Head of Change
Salary: £32,300
Contract: 2 years fixed term - potential to extend
Location: Central London, Hybrid*
Closing date for applications: 9:00am, Friday 7th of June 2024
Interview dates: week commencing the 17th of June 2024
About the Youth Endowment Fund
We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.
In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.
The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children and young people becoming involved in violence. We do this by funding great initiatives, finding what works and working for change – scaling up and spreading the practices that make a difference.
Our Change team does this by building excellent relationships and sharing evidence of what works with organisations and key individuals across the public, private, third sectors and local communities. We are looking for a dynamic, motivated, proactive and highly organised Change and Events Officer to join our Change team to help us fulfil our mission.
Key responsibilities
Most fundamentally, your job is to work as a member of our Change team to make sure we’re excellent at running events and managing relationships with key stakeholders. You’ll make sure the team is incredibly organised and has the support it needs to work effectively. Key responsibilities:
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Event Organising. Help to organise events, from small roundtables to large in person conferences. You will help make sure events run brilliantly, from booking venues to managing invites and organising materials.
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External Relationship Management Support. Provide support to the team in managing external relationships by scheduling meetings, organising workshops and developing materials.
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Meeting Effectiveness. Make sure certain meetings are effective. You’ll do this by organising the meetings, taking great minutes, making sure we keep track of things we said we would do and saving the documents in the right place.
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Project Support. Help ensure projects within the Change teams are done brilliantly. This may involve administrative tasks, tracking deadlines or leading projects as needed.
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Query Management. Monitor and respond to general queries by managing the team inbox.
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Salesforce Reporting and Stakeholder Communication. Lead on coordinating Salesforce reporting and effective communication outreach for key stakeholder groups.
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Stakeholder Engagement and Change Activities. Develop and support stakeholder engagement and Change activities, including monitoring and compiling feedback from surveys.
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Team Scorecard Coordination. Lead on co-ordinating the team scorecard, ensuring that the team is on track with targets.
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Collaboration. Work closely with other roles (including our Operations and Culture team) within YEF to ensure coordinated efforts and sharing of best practices.
About you
You are this sort of person:
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You’re incredibly organised: You have an eye for detail and you’re excellent at and enjoy designing a plan and seeing it through. You use your organisational skills to work across your team and keep everyone working together to achieve the same goals. You have a track record of making things happen on time. You like finding ways to make things operate better for everyone. It’s a plus if you’ve used the Salesforce system, before but it’s not a requirement.
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You love organising external events: You like helping to create experiences that leave people feeling energised, excited and ready to act, whether that’s a well-run roundtable, an effective workshop or a remarkable conference.
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You understand how people and organisations work: You understand the nuance of how decisions get made and you understand how to find out who has decision-making power.
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You win people over: People tend to warm to you and respect you. You easily build good relationships with both very senior and very junior people. You are at ease talking to a senior civil servant or a 15-year-old.
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You love supporting great teams: You don’t know all the answers, but you enjoy helping colleagues find answers and solve problems so that the team can work brilliantly and efficiently.
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You’re able to juggle many diverse tasks at once: You enjoy moving between different types of projects and prefer a job that looks a bit different every day. You can effectively identify what’s most important and how to balance different priorities.
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You learn fast but remain humble: You quickly get your head around ideas. You have a track record that shows how quickly you think. It wouldn't faze you to have responsibility for organising things that are new to you, as long as you have an expert to ask advice from. You like learning and developing. You are proactive, but happy to ask for help when needed.
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You don't want your days to pass without making a difference: You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
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You’re committed to equality, diversity and inclusion: You believe and act in a way that celebrates and encourages a range of experiences, views and values.
While it’s not a criterion, we are especially interested to hear from applicants who have lived experience of youth violence.
It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.
Additional benefits include
£1,000 professional development budget annually, 28 days plus Bank Holidays, four half days for volunteering activities.
Hybrid working details
The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month.
If you’re interested
To apply, please send a CV and cover letter, and complete the monitoring form via our application website by 9:00am Friday the 7th of June 2024.
Please ensure that your cover letter can answer, within a maximum of 1000 words, the following questions:
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Please share why YEF’s mission is motivating you to apply for this role.
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Referring to the ‘About You’ section on the JD, give clear examples of:
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How your experience shows that “You’re incredibly organised and
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How “you love organising external events”.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
We plan to host interviews the week commencing the 17th of June 2024.
This role is advertised as full time at 37.5hrs per week. As part of our commitment to flexible working, we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
You will also be required to provide proof of your eligibility to work in the UK.
Personal data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
The client requests no contact from agencies or media sales.
Key responsibilities:
One-to-one support
You will provide intensive one-to-one support bespoke to kinship carers and their families over a six-month intervention, working within the Kinship Connected delivery model. This may include, but is not limited to:
· Practical and emotional support to kinship carers virtually or in-person in their home or community.
· Signposting or referring to relevant national and local services.
· Liaising with other professionals and organisations.
· Attending professional meetings when the carer needs extra support (e.g. CIN. CP, family group conference, school meetings).
· Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
· Signposting carers to secure grants from local and national funders.
· Setting goals for change following Kinship Connected processes, in partnership with the kinship carer.
· Monitor, review and revise these goals to ensure carers are on track and goals remain relevant and as part of the ‘closing’ process as the carers complete the intervention.
Peer group facilitation and management
You will be responsible for planning, organising, facilitating peer support groups for kinship carers in your area, working in line with the Kinship Connected delivery model. This will involve:
· Developing existing groups and setting up new groups as required.
· Working closely with Kinship’s peer-to-peer service where appropriate.
· Collaborating with kinship carers, the local authority, and community partners to set up virtual and in-person support groups in your commissioned area.
· Planning, preparing, facilitating virtual and in-person support groups.
· Promoting groups in the local area to kinship carers and organisations who work with them, including contributing to the creation of promotional materials.
Participation
· According to Kinship’s Volunteering policy and other related policies, support kinship carers to engage with opportunities such as volunteering in virtual and in-person support groups.
· Work proactively to enable kinship carers to influence the design and delivery of the peer support groups delivered in their area (such as topics, time / date, location).
· Support Kinship’s communications and engagement strategy by providing case studies and sourcing images for newsletters and local media to promote the programme.
Safeguarding and risk management
Kinship has a robust safeguarding structure. You will be supported by a Designated Safeguarding Lead (DSL) and Designated Deputy Safeguarding Leads (DDSL).
· Recognise and respond appropriately to signs of abuse or neglect, following national legislation and procedures and Kinship’s own safeguarding procedures.
· Liaise with your line manager and safeguarding lead regarding safeguarding concerns, following Kinship’s policies and processes.
· Provide updates and information for managers about cases of concern.
· Complete risk assessments for events or groups with families in line with Kinship’s policies and processes to be signed off by a DSL or DDSL.
· Follow Kinship’s health and safety policies to keep yourself and your clients safe, such as Lone Working Policy, Home Visit Policy and other relevant policies.
Monitoring and Evaluation
· Ensure casework, attendance, feedback, and other data related to service delivery are regularly and accurately recorded on our Salesforce database in line with Kinship’s policy and best practice.
· Ensure completion of carer registration forms, review forms, and closure forms, taking details that will be used to evidence impact.
· Collect case studies from your kinship carers to help demonstrate impact.
· Contribute to any reports for local authority partners as required with data and case studies.
· Attend monitoring meetings as required.
· Engage in quality assurance processes in line with ongoing programme development.
Relationship and stakeholder management
· In partnership with the Senior Project Worker, enable local authorities to understand the programme and pathways for how to make referrals.
· Support practitioners' meetings with local authorities to encourage referrals, discuss cases, and ensure local authority confidence in the programme.
· Where applicable, work with local authorities to raise awareness of kinship care and to reach and support kinship carers through the programme.
· Where possible and relevant, represent Kinship at external events and meetings to raise awareness of the programme and to influence other organisations.
General duties and tasks
· To attend and engage with team and general staff meetings.
· To personally prepare for and attend case reviews, one-to-ones and appraisals with your line manager.
· To act at all times in the best interest of Kinship.
· To participate in the induction of new staff members and volunteers.
· To work with line manager to identify own training needs and undertake training and development.
· To engage in reflective practice, using opportunities for supervision and professional development as appropriate.
· Deputise for the Senior Project Worker as needed such as internal meetings or external meetings and events.
· Participate in opportunities provided by Kinship to develop your skills and knowledge such as staff training, ‘Lunch and learn’ sessions.
· To carry out other related duties as may from time to time be required to fulfil the mission of the team and organisation.
· To develop Kinship Care Week in your local area.
· Be willing to travel across England as necessary to attend events and raise the profile of the service and kinship care.
Standard Clauses
· The post holder must at all times carry out their responsibilities with due regard to Kinships’ Equal Opportunities Policy and Safeguarding Policy.
· The post holder must accept responsibility for ensuring that the policies and procedures relating to Health and Safety in the workplace are adhered to at all times.
· This role will require satisfactory enhanced level Disclosure and Barring Service (DBS) clearance.
· The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.
· The post holder must carry out their responsibilities with due regard to the non-smoking environment of all Kinship offices.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are seeking an experienced fundraiser with a passion for our mission to equip our organisation with the financial resources needed to meet our objectives as we work to scale our fundraising by growing our charitable income across all funding streams, maximising supporter engagement and fulfilling fundraising operational duties such as ensuring that we have a database that is organised, up to date and fit for purpose.
This is a new role, joining a small but growing Fundraising Team, and having a real input into our plans and strategies for the future. Reporting to the CEO, the successful candidate will oversee most fundraising income generation activity.
The Fundraising Manager will build positive relationships to secure significant income and develop new relationships specifically with churches and individuals, bringing in regular and targeted income through regular donations, fundraising campaigns and events. The ideal candidate will have fundraising experience covering several areas including Individual Giving; Churches, Fundraising Appeals/Campaigns as well as experience in managing the operational aspects of fundraising (database, compliance with codes of practice and fundraising regulations, creating fundraising campaigns and ‘asks’). Through this, you will assist the whole organisation in our commitment to showing kindness, raising self-belief, and inspiring hope for the future in the individuals we serve.
Main duties and responsibilities
Fundraising Overview
1. Develop, deliver, and monitor a fundraising strategy for Pecan.
2. Maximise the contributions and connections with local churches and individuals.
3. Coordinate all Appeals including the Pecan and Foodbank Christmas fundraising campaigns and Big Give Campaigns across all income and media streams.
4. Research and utilise new fundraising streams and opportunities across Pecan such as Payroll Giving, Legacies, in Memory Giving and Online Giving.
Supporter Engagement and Stewardship
1. Establish systems, procedures, proactive stewardship, and an engagement programme to provide the highest levels of service to Pecan’s supporters.
2. To be responsible for thanking all supporters and managing a supporter engagement journey – ensuring that effective processes are in place and driving levels of satisfaction and loyalty.
3. Act as the ‘first point of call’ for all supporters and managing complaints and issues, ensuring they are reported centrally within agreed procedures, that they are resolved or escalated as necessary and maintaining excellent communication with supporters throughout these processes.
4. Develop and implement stewardship programmes including reactivation of lapsed donors.
Database Management
1. Assist with setting up our CRM database with responsibility of developing and maintaining the database, ensuring efficient, appropriate data capture and analysis for the purpose of effective stewardship, fundraising and communications.
2. Maintain data management standards, assisting with the implementation of processes and policies ensuring best practice is followed.
3. Train other staff members to be able to use the database sufficiently.
4. Ensure all records, fundraising data and fundraising administration is kept up to date and all information is GDPR-compliant.
5. Reconcile fundraising income with the Finance Manager, including Gift Aid claims, missed, failed payments and Direct Debit cancellations.
Individual Giving
1. Develop an Individual Giving and Acquisition strategy that drives growth for individual giving across multi-channel campaigns and initiatives.
2. Lead all individual giving streams such as direct mail appeals, online donations, regular campaigns and appeals to maximise income generation.
3. Work with the Marketing Manager on fundraising communication and to ensure donors are kept up to date on the difference their support makes.
4. Develop campaigns and messaging that engages new segments and audiences.
Church Giving
1. Inspire churches to journey with us as we transform lives in Peckham.
2. Pioneer and develop a broad range of relationships with churches, organisations, and denominations across Southwark.
3. Work strategically with denominations to inspire partnership and engagement with Pecan across their networks and congregations.
4. Build a team of speakers who will host and speak at meetings with churches and Christian networks in Southwark.
5. Be willing to represent Pecan at external events, including Christian exhibitions and festivals, church talks etc…
6. Increase income from churches.
Fundraising Appeals and Campaigns
1. Work alongside teams and Partnerships Manager to project manage fundraising appeals and campaigns including Pecan at 35yrs; Christmas Campaigns etc.
2. Overall responsibility for Big Give Campaigns.
3. Oversight of Enthuse campaign pages.
4. Establish a corporate fundraising strategy with an accompanying narrative, alongside the Partnerships Manager, to explain the work of Pecan to potential company supporters.
5. Tailor campaigns and appeals for different audiences and supporters alongside Partnerships Manager to target corporates; smaller local businesses; individuals and churches.
Staff and Volunteers
1. Support with recruiting fundraising volunteers as appropiate.
2. Management of a part time Partnerships Manager with responsibility.
3. Work closely with Head of Services and Head of Food Services to ensure all fundraising is coordinated.
Wider organisational responsibilities
· Attend Pecan team meetings as and when required, including meetings where there may be a time of prayer and reflection.
· Read and adhere to all policies and procedures.
· Lead on applications to charitable trusts or statutory bodies with support from the Head of Services.
· Undertake responsibilities associated with being a member of the Pecan team.
· Perform all the duties required by the post in line with Pecan’s ethos and values statement, its commitment to a policy of equal opportunity and its aim of serving the community in a caring and practical manner.
· Carry out other duties as agreed by the Chief Executive Officer.
· In agreement with your line manager, pursue a personal programme of learning and development to enhance your skills and performance.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential. As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-one centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
As a Centre Leader, you will have responsibility for setting up, launching and running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery. However, a substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be,and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We therefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity.
If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
Contract:
Full-time, permanent
Start date:
29th July 2024
Working Hours:
Monday: 9:30am – 6:00pm
Tuesday: 9am – 5:30pm
Wednesday: 9am – 5:30pm
Thursday: 9:30am – 6:00pm
Friday: 9am – 5:30pm
(Some additional weekend &
unsocial hours will be required)
Salary:
£33,800 per annum
This will rise to £35,500 from 1st September 2024.
Locations:
At our brand new IntoUniversity centre in Middlesbrough.
Annual Leave:
33 days (inc bank & public holidays)
+ additional 2 closure days in December
+ additional length of service entitlement
(one day per year of service, up to 5 days)
Staff Benefits:
– Employer pension contributions of 6% (and up to 8% after
two years)
– Employee Assistance Programme
– Life Assurance
– Staff in FOCUS – rewards, competitions and prizes across
the year
– Interest-free new starter loans of up to £1,000
– Year round ‘early finish’ Fridays at 4.30pm
– Summer working hours
– Cycle to Work Scheme
– Corporate eyecare scheme
The client requests no contact from agencies or media sales.
About the opportunity
Fundraising is critical to delivering our mission and ensuring we can support as many children and young people facing disadvantage to open doors to their future. The Philanthropy Team as a whole has a combined target income for the current year (2023-24) of £1.83 million (growing to £2.35m as our target for next year), of which approximately £850k is from corporate donors and their foundations, £100k is from individuals, and the remaining from trusts and foundations. We have been successful year on year in increasing our fundraising base by building secure multi-year partnerships.
We are looking for a Fundraising Manager to work within our passionate Philanthropy Team to help grow our fundraised income and develop and maintain an effective, high-quality funding pipeline. Focussing predominantly on eliciting funding from trusts and foundations, and working closely with the Head of Philanthropy, CEO and Corporate Partnerships Manager, the Fundraising Manager will ensure the effective management of existing funder relations and take responsibility for ensuring Action Tutoring meets its reporting obligations. The Fundraising Manager will be responsible for the line-management and development of three Fundraising Coordinators, through which you and your team will prepare and submit grant applications and funding reports, alongside overseeing the development and growth of our individual giving activities and initiatives, including through expansion of our fundraising events and campaigns.
Closing date: Sunday 9th June 2024
Interviews: 18th and 20th June 2024
Start date: July/August 2024. We’re happy to discuss a later start date for the right candidate.
Duties and responsibilities
· Work with the CEO, Head of Philanthropy and Corporate Partnerships Manager to ensure Action Tutoring’s fundraising targets are met and manage an effective pipeline across Action Tutoring’s different income streams.
· Manage and maintain existing funder relationships, including proactive and requested reporting to donors.
· Work closely with the Head of Philanthropy and Corporate Partnerships Manager to identify relevant opportunities for collaboration that promote generating income. Alongside your team, support, prepare and provide expertise on applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Working with your Fundraising Coordinators, research and drive new opportunities for multi-year commitments from trusts and foundations, sharing workload between the team.
· Lead on the preparation and submission of high-quality, effective applications, with support from the Fundraising Coordinators.
· Monitor when grants are due for renewal and proactively seek out renewal conversations, ensuring Action Tutoring has a healthy funding pipeline.
· Work with the Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from events, ensuring an attractive range of event options across the country. Manage the Fundraising Coordinator to ensure places are secured, participants are supported and engagement is expanded.
· Work with Fundraising Coordinator for Campaigns, Events and Individual Giving to build Action Tutoring’s income generated from individual giving, developing campaigns for driving more regular giving and building our strategies to cultivate, engage and thank individuals.
· Act as a system manager for fundraising platforms, databases and tools including Just Giving and the Giving Block, with support from Fundraising Coordinators.
· Oversee the development of the fundraising area of the website and fundraising pack to attract new funders and fundraisers to the charity, with support from the Fundraising Coordinators.
· Manage the Fundraising Coordinators, ensuring they are growing and developing, and that work load is shared fairly.
· Represent Action Tutoring at relevant meetings and events.
· Alongside your team, prepare applications for corporate funding opportunities identified by the Corporate Partnerships Team.
· Ensure accurate record-keeping of corporate partnerships and relationships on Salesforce and any other relevant systems.
· Any other ad hoc responsibilities as deemed relevant by the CEO.
Person specification
This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. Alongside your team you will be responsible for writing and submitting grant applications and reports, so an excellent understanding of the English language and a keen eye for detail are crucial for success within this position. Working to deadlines and line-managing three Fundraising Coordinators, exceptional time-management, prioritisation and organisation skills are essential. With a focus on developing our individual giving strategies, we’re looking for an individual with excellent interpersonal skills.
Qualifications criteria:
· A*-C in maths and English at GCSE (or equivalent experience).
· Right to work in the UK.
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
· At least two years experience in fundraising (preferably within trusts and foundations fundraising).
· Proven track record in securing and stewarding 5+ figure partnerships.
· Outstanding written and verbal communicator with significant experience writing and submitting grant applications and reports.
You will be likely be more successful in this role if you have:
· You have a proven track record of securing and stewarding grants of 5+ figure funding.
· You have a passion for educational inequality/working within the Third Sector.
· Line management experience.
· Experience in event and campaign fundraising.
· Experience working within a charity with a turnover of £3M or more.
The client requests no contact from agencies or media sales.
- Job Title: Data and Insights Lead
- Closing Date: Monday 26th May
- Salary: £26,500 (plus £3,000 Inner London Weighting where applicable)
- Working Pattern: Full-time (37.5 hours per week)
- Contract: Fixed Term (Paternity Cover. 1st September 2024 - 31st December 2024)
- Reporting to: Head of Programme Quality
- Job Location: Remote (with regular travel to London Office as required)
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
The Access Project Values
Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.
Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
About the role
The Access Project is an evidence-based, data driven intervention. Central to our programme are the ways in which we use data to ensure each of our students receives the provision they need, to learn about how we can improve our delivery and to evaluate our impact on our students’ university prospects. We have developed sophisticated monitoring and evaluation systems bringing together data from a variety of sources to track students’ progress (impact management) as well as ascertain their outcomes (impact evaluation). We collect data on our students’ academic and socio-demographic background, their participation on our programme and progress on our bespoke university readiness scales, and their academic results and university destinations. We use this data to intervene in real time when delivery goes off-course but also to understand how The Access Project programmes affect student outcomes and publicize this impact externally.
As part of the Strategy and Impact Team, the Data & Insights Lead will be responsible for ensuring all teams have the right data and to deliver and monitor our programme in a timely and effective way. They will manage, analyse, interpret, and present data and information, most of it recorded on our Salesforce system, to enhance the quality of delivery, maximise the achievement of outcomes by participants and ensure that the project achieves the greatest possible social impact. They will also project manage distinct pieces of work ranging from system optimization to external reporting for impact-related projects and partnerships.
Duties and responsibilities
1) Ensure the efficacy of our monitoring & reporting systems
- Identifies required changes related to how we collect and manage data in Salesforce so that programme delivery data is available in the right format and at the right frequency to support decision making across teams and allow for accurate reporting.
- Make recommendations for changes to the Salesforce system in line with this and support the Operations Team with reviewing options.
- Support other teams to have the confidence and skills to effectively use our monitoring & reporting tools and processes for their specific needs.
- Identify required improvements to our data processes (e.g. processes for collecting/collating data, for automation, etc), and project manage their implementation.
2) Coordinate the use of data to guide tactical and strategic decision-making on programme delivery and design
- Define the key questions for our termly performance management meetings and input into the design and content of the dashboards used in these fora.
- Process and analyse data to derive useful insights about our programme delivery and present your findings effectively to various stakeholders to inform tactical conversations around programme design and delivery.
- Ensure data is understood and used effectively in decision-making.‘delve deeper’ into programme data to understand trends highlighted by staff, students, and school leaders.schedule performance management meetings at the right time, ensure the right stakeholders are involved, and capture and follow up actions from these meetings as required.
3) Lead other evaluation, research and reporting activities
- Ensure that student feedback is disseminated, analysed, shared, and used to inform ongoing performance management discussions
- Lead the data contributions throughout our annual impact evaluation process which may include the preparation of large datasets, as well as analysis and interpretation of data.
- Drive the monitoring and evaluation of pilot projects, e.g. development of monitoring tools and processes, data analysis, systems development, etc. prepare required datasets for external impact-related reporting. This includes tasks ranging from designing data collection processes, compiling the data, continuously adapting processes, and communicating effectively with all internal stakeholders.
4) Any other duties consummate with the role as required.
Person specification
Essential
- Highly numerate and analytical
- Excellent attention to detail
- Confident in data analysis, including handling large data sets using relevant software, such as Power BI, Tableau, SQL, SSRS, R, Stata, SPSS, or Excel
- Excellent database skills and confident in the use of Microsoft Excel for data analysis
- Experience in systems development and optimisation
- Ability to combine large amounts of data from a wide range of sources and to identify key points from a range of data outputs
- Ability to communicate complex information and processes in a structured and clear manner
- Experience of coordinating cross-organisational projects and processes
- A collegiate, diplomatic, and supportive approach to working with colleagues across the organisation
- A high degree of personal initiative and a solutions-focused mindset
- Ability to manage time effectively and deliver to regular deadlines for multiple audiences
- Highly efficient and able to quickly perform administrative tasks
- A commitment to delivering high quality work
Desirable
- Knowledge and/or experience of impact evaluation
- Knowledge and/or experience of Salesforce CRM
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you want to work with a leading advocacy charity organisation supporting those in need?
Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?
Are you keen to make a difference to people who want to be heard?
Then come and join us here at VoiceAbility.
We are looking for a new Advocate to join our team in Dumfries and Galloway. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support or already have a Level 2 Award in Independent Advocacy.
About us
VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.
We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most. For more information on what Advocacy is and the services offered then please visit our website.
About the role
We have an exciting opportunity for an Advocate to join our team covering Dumfries and Galloway. You will be involved in one-to-one advocacy along with group work across the area; this could be in a clients’ home or other suitable community venue and be home based for telephone referrals and administrative tasks. Therefore, access to your own transportation and a suitable home internet connection is essential.
This is a full time role for 35 hours per week, applicants who do not hold the Level 2 Award in Independent Advocacy will start on £22,500 per annum.
About you
We actively encourage applications from those who are long term unemployed.
Desirably you will have some experience of working, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education, training, benefits, employment, care and support.
You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.
How will you make a difference?
You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.
You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options.
You will work resourcefully and collaboratively with the individuals you support. You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them. You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. This can be through 1-2-1 advocacy or in a group setting.
Professional Development?
You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain or to already hold, the Level 2 Award in Independent Advocacy with disciplines suitable for the role they work in.
Benefits:
- 28 days annual leave plus bank holidays
- 5% employer pension & 3% employee contribution
- Salary sacrifice pension scheme
- Separate Life Assurance Cover
- Staff discount scheme including retail discounts, entertainment, holidays etc
- Discounted Gym Membership; Employee Assistance programme
- Supportive working environment fostering a good work/life balance
- Support with continuous professional development
Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values, and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.
VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.
How to apply
To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.
Important Dates:
Closing date for applications; midnight on 2 June 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.
Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.
Hint: you can use work, personal and/or voluntary experiences and examples to tell us why you should be our next Advocate.
NB:
If you don't already hold the Independent Advocacy qualification, and you are successful in your application, it is a requirement that you complete this within 12 months of commencing the training. VoiceAbility will fund this training.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Monday 27th May at 5pm
- Salary: £26,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: London
- Interview date: Tuesday 4th June/ Thursday 6th June.
- Start date: Monday 19th August 2024
- Reporting to: Programme Manager
New this year, we are running a series of online UAO Candidate Chats across May. Join us online if you want to learn more about the role and organisation, meet the team or ask any questions. Please register below if you're interested in joining one of our chats.
Tuesday 21st May at 12-2.30pm
Tuesday 21st May at 4:30pm-5:00pm
Thursday 23rd May at 12-12:30pm
Thursday 23rd May at 4:30 - 5:00pm
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in London across up to 3 schools along with remote working. Our schools are shown on a map of The Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteers tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
Our schools undertake either our Gateway model, which includes mentoring and tutoring or our Accelerate model, which includes mentoring and coaching. Some Accelerate schools also have tutoring included on our Accelerate Plus model.
Depending on the model in the schools you are based in, role responsibilities will include:
- Engage with students in school and enrol them onto the programme
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Build and manage relationships with volunteers to ensure they have a positive experience of the programme
- Manage students’ relationships with volunteers through monitoring of systems, emailing and making phone calls.
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver volunteer training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director.
Schools with tuition in their model:
All the above responsibilities, with the addition of:
- Match students with tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance.
- Monitor the impact of tutorials and intervene as appropriate.
- Manage students’ relationships with tutors and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
Person specification
Essential Skills
- Able to communicate and influence with impact at all levels
- Able to deliver projects and manage administration accurately
- Able to effectively time manage with excellent skills in planning and organisation
- Able to lead and manage change to embed the programme in school
- Able to work independently at pace
- Able to manage upwards and advocate for own needs
- Resilient and adaptable
- Skilled in building and maintaining excellent stakeholder relationships, both in person and remote
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
- Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Monday 27th May at 5pm
- Salary: £23,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: West Midlands area – location to be confirmed at interview
- Interview date: Tuesday 4th/ Thursday 6th June
- Start date: Monday 19th August
- Reporting to: Programme Manager
New this year, we are running a series of online UAO Candidate Chats across May. Join us online if you want to learn more about the role and organisation, meet the team or ask any questions. Please register below if you're interested in joining one of our chats.
Tuesday 21st May at 12-2.30pm
Tuesday 21st May at 4:30pm-5:00pm
Thursday 23rd May at 12-12:30pm
Thursday 23rd May at 4:30 - 5:00pm
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in one or two schools in the West Midlands area; exact school location(s) to be confirmed at interview. Our schools are shown on a mapThe Access Project schools on our website. Access to own transport or reliable transport would be ideal.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
- Engage with students in school and enrol them onto the programme
- Match students with volunteer tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Monitor the impact of tutorials, and intervene as appropriate
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at termly school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver tutor training sessions, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
- Able to deliver projects and manage administration accurately
- Able to communicate and influence with impact at all levels
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training: Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Job Title: Programme Quality and Policy Manager
Function: Strategy & Impact Team
Reporting to: Head of Programme Quality
Contract: Permanent
Hours: Full-Time (37.5 hours per week)
Salary: £29,500 (plus £3,000 Inner London Weighting where applicable)
Location: Remote (with regular travel to London Office as required)
Closing Date: Monday 26th May
About The Access Project
We support students from disadvantaged backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university. Our volunteers are trained and supported to be effective tutors who work with our students for an hour a week to raise their grades. In addition, a dedicated school-based staff member mentors the students so they have the knowledge and support to make strong university applications. Our results show this approach works.
The Access Project Values
Empowerment: We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage: We encourage our students and our people to be authentic, innovative, and ambitious in order to reach their full potential and deliver our mission.
Impact: We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion: We respect and value individuality and engage diverse voices to achieve our mission.
Ownership: We hold ourselves accountable in all our actions and efforts. We ask, “What can I do to improve my results?”
About the role
This role is available at an important time for The Access Project as we expand our mission, seek to pilot a new programme model, and move into new school contexts. This is an exciting opportunity for someone with the skills for programme improvement, a strong interest in research, and a deep passion for our mission to support students to place and succeed at selective universities.
The ideal candidate will be a strong leader who is comfortable working across teams to make change. You’ll be the lead and expert on The Access Project’s in-school university readiness work with responsibility for designing and quality assuring the provision, supporting the learning and development for our school-based staff to effectively deliver the programme content. This position is integral to ensuring The Access Project is delivering a high-quality programme that supports the needs of our students and drives the outcomes of the programme across all regions and schools. The postholder will also be responsible for amplifying The Access Project’s voice in the sector and responding to policy updates; with a focus on bringing their knowledge of the Higher Education sector and the experiences of our students to decisions about the direction of our own programme. They will also support further development of our programme-level Diversity and Inclusion work, to ensure that the programme is tailored where feasible to the needs of all students.
Duties and responsibilities
1) Design & Development
- Act as a senior collaborator to the annual programme design process. Work with the Head of Process Improvement & Programme Quality to incorporate University Access Officer, Programme Leadership, school, and student feedback on how best to drive our short term and long-term outcomes across our programmes.
- Project manage the implementation of changes driven out of programme design. This includes the creation of or changes to delivery resources and training materials, as well as to our university readiness framework and the Salesforce system that supports delivery.
- Work with Programme Managers to understand their delivery challenges, develop solutions and answer questions around university admissions, widening access and The Access Project’s own University Readiness Programme.
- Act as a senior contributor to the development of The Access Project’s programmatic Diversity and Inclusion work, working closely with the University Access Officer D&I Lead. This includes strong engagement with the D&I working group and designing and implementing systems and support to better serve our students with inclusion needs.
2) Research and Policy
- remain critically engaged with the widening participation/social mobility sector, and able to synthesise key changes/challenges and ensure that they are applicable/actionable by the organisation.
- Ensure that any relevant widening participation sector developments and trends are fed into The Access Project’s way of working. For example, this might be changes to resources for the programme or working with colleagues to communicate with students (e.g. on plans for A Level Results Day).
- To be an ambassador of The Access Project’s work and impact externally in the widening participation sector, including speaking at conferences, writing articles on our work, and engaging in external relations.
- Holding responsibility for The Access Project’s policy and research workstream, including contributing to the strategic direction of this work and undertaking research to drive the delivery of this workstream to promote The Access Project’s voice in the widening participation sector.
- Liaising closely with the Communications team to ensure that The Access Project’s responses to sector information and updates are timely and relevant to our Mission.
- Provide nuanced insight about the widening participation/Higher Education sector, with a clear take / coherent view on the landscape and how it’s changing, which would then enable us to make informed choices about our programme.
3) Quality Assurance
- Take responsibility for the operational implementation of the university readiness strand of the quality assurance strategy, to drive the quality of the activities The Access Project delivers to young people in schools.
- Participate in The Access Project’s quality assurance processes, including performing drop-ins on University Access Officers’ programme delivery, and coordinating with other members of the team to perform drop-ins in an efficient and effective manner.
- Embed learning from The Access Project’s quality assurance process into our standard practice. This will include delivering training and development sessions for University Access Officers, updates to resources and guidance for what best practice looks like.
- Contribute research on wider pedagogical best practice into our quality assurance work to ensure the highest quality in our delivery of educational programmes.
4) Student Voice
- Maximising student voice within programme design through the organisation and facilitation of student Delivery Review Meetings.
- Lead the development and administration of The Access Project’s annual student survey, considering the needs of key stakeholders across the organisation.
- Hold and contribute to The Access Project’s overarching Student Voice strategy.
- Continue to drive improvements in The Access Project’s student voice work through research and engagement with sector leaders.
5) Any other duties as required
Person specification
Essential
- Confident leader and collaborator: ability to work positively and collaboratively across functions to drive continuous improvement.
- Strong communicator: demonstrable success at giving feedback and clearly communicating your perspective.
- Strong facilitation skills: an experienced and engaging meeting, training, and workshop facilitator.
- Excellent time management and organisational skills: and a proactive and creative approach to problem solving.
- Experience of programme design and development: committed to and confident in using data to make evidence-based decisions.
- Project management skills and experience, particularly in planning and monitoring.
- Deep knowledge of and passion for youth mentoring.
- Strong understanding of the UK education system and the challenges facing learners from widening participation backgrounds.
- Strong research skills in sector analysis and writing
Desirable
- Experience of using Salesforce (or another Client Relationship Management system) as a case/student management system.
- Knowledge of Diversity & Inclusion issues related to education and motivation to adapt The Access Project programme to make it more inclusive.
- Experience of project/programme evaluation.
- Line management experience.
Benefits:
• 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
• PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
• Employee Assistance Programme, a 24-hour helpline for staff
• Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
• Interest-free travelcard loans
• Cyclescheme loans
• 3 paid Volunteering Days
• Employer’s pensions contributions (3%)
• CPD options
• The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. We are working towards improvements with equality, diversity, inclusion and belonging.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
● Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
● Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Monday 27th May at 5pm
- Salary: £23,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: West Midlands – location to be confirmed at interview
- Interview date: Tuesday 4th June/ Thursday 6th
- Start date: Monday 19th August 2024
- Reporting to: Programme Manager
New this year, we are running a series of online UAO Candidate Chats across May. Join us online if you want to learn more about the role and organisation, meet the team or ask any questions. Please register below if you're interested in joining one of our chats.
Tuesday 21st May at 12-2.30pm
Tuesday 21st May at 4:30pm-5:00pm
Thursday 23rd May at 12-12:30pm
Thursday 23rd May at 4:30 - 5:00pm
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in the West Midlands across up to 4 schools (maximum) along with working remotely; exact school location(s) to be confirmed at interview. Our schools are shown on a map of The Access Project schools on our website. Access to own transport or reliable transport would be ideal. The University Access Officer works with school staff at all levels, volunteers, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
Some of our schools undertake our Accelerate model, which includes mentoring and coaching. Other schools also have tutoring included on our Accelerate Plus model. Depending on the model in the schools you are based in, role responsibilities will include:
Accelerate
- Engage with students in school and enrol them onto the programme
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Support the Volunteering team with the management of volunteer coaches to ensure they have a positive experience of the programme
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver volunteer training sessions, and attending university site visits, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Accelerate Plus
All the above responsibilities, with the addition of:
- Driving student attendance to tutorials and devise innovative solutions to encourageattendance in partnership with school stakeholders.
- Monitor the impact of tutorials and intervene as appropriate.
- Manage students’ relationships with tutors and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
Person specification
- Able to deliver projects and manage administration accurately
- Able to communicate and influence with impact at all levels
- Able to manage upwards and advocate for own needs.
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Able to work independently at pace.
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
- Skilled in planning and organisation
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays,learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification.
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
Description:
- Closing Date: Monday 27th May at 5pm
- Salary: £26,400
- Working Pattern: Full time
- Contract: Permanent
- Job Location: London – location to be confirmed at interview
- Interview date: Tuesday 4th June/ Thursday 6th June.
- Start date: Monday 19th August 2024
- Reporting to: Programme Manager
New this year, we are running a series of online UAO Candidate Chats across May. Join us online if you want to learn more about the role and organisation, meet the team or ask any questions. Please register below if you're interested in joining one of our chats.
Tuesday 21st May at 12-2.30pm
Tuesday 21st May at 4:30pm-5:00pm
Thursday 23rd May at 12-12:30pm
Thursday 23rd May at 4:30 - 5:00pm
About the organisation
We believe that every young person should have the opportunity to fulfil their potential and make the most of their education. We’re passionate about reducing the educational barriers our students face, helping them to pursue a career in their chosen field and follow their dreams.
Our mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. We work with them to make good applications, get the grades and transition to university.
The programme combats educational inequality and improves social mobility by raising students’ grades and supporting them to understand the pathway to a top university. Students who receive support from our programme are more than twice as likely to attend top universities as statistically similar students, according to UCAS.
Our values
Empowerment
We support students and our people to develop the skills and knowledge to accomplish their goals.
Courage
We encourage our students and our people to be authentic, innovative and ambitious in order to reach their full potential and deliver our mission.
Impact
We evolve our programmes through an evidence-led approach, supporting our students to achieve their best outcomes.
Inclusion
We respect and value individuality and engage diverse voices to achieve our mission.
Ownership
We hold ourselves accountable in all our actions and efforts. We ask “What can I do to improve my results?”
About the role
This vacancy is for a University Access Officer to work in one or two schools in London; exact school location(s) to be confirmed at interview. Our schools are shown on a mapThe Access Project schools on our website.
The University Access Officer works with school staff at all levels, volunteer tutors, and with the rest of The Access Project’s team to ensure that the delivery of the programme is optimised.
Role responsibilities
- Engage with students in school and enrol them onto the programme
- Match students with volunteer tutors
- Monitor student attendance to tutorials and devise innovative solutions to encourage attendance
- Assess student progress towards being able to make successful university applications
- Upload information onto the Salesforce database (training is provided)
- Monitor the impact of tutorials, and intervene as appropriate
- Build and manage relationships with volunteer tutors to ensure they have a positive experience of the programme
- Manage tutor relationships and attendance to tutorials through weekly monitoring of systems, emailing and making phone calls
- Work with school staff to ensure their cooperation and timely completion of activities contributing to the smooth running of the programme
- Chair and present at termly school meetings with Senior Management to report on programme progress.
- University Access Officers support the volunteering team by helping to deliver tutor training sessions, which take place on occasional Saturdays and weekday evenings (paid time off is provided).
- Any other responsibilities reasonably deemed necessary by The Access Project’s Programme Managers or Director
Person specification
- Able to deliver projects and manage administration accurately
- Able to communicate and influence with impact at all levels
- Able to effectively time manage
- Able to lead and manage change to embed the programme in school
- Resilient and adaptable
- Skilled in building and maintaining excellent relationships
Training and Development
You will be provided with regular monthly training so that you can develop your skills and succeed in the role. There is support from your line manager (Programme Manager), as well as guidance from more senior University Access Officers and the wider University Access Officer team across The Access Project. There are opportunities for progression, including several additional responsibility roles which are available for UAOs to apply for once they have completed their probationary period successfully.
Benefits:
- 25 days annual leave p.a. (pro rata) plus Bank Holidays and Christmas closure.
- PerkBox – offering nationwide shopping discounts, gym memberships, holidays, learning and much more.
- Employee Assistance Programme, a 24-hour helpline for staff
- Online Medical assistance – access 24/7 to a qualified GP within minutes, with referrals and prescriptions available same-day.
- Interest-free travelcard loans
- Travel-allowance for expenses over £10 per day, where applicable
- Cyclescheme loans
- 3 paid Volunteering Days
- Employer’s pensions contributions (3%)
- CPD options
- The Access Project welcomes requests for flexible working arrangements
Safeguarding Statement
The Access Project is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Equal Opportunities Statement
The Access Project aspires to represent the diversity of communities across the UK at all levels of the organisation and proactively takes steps to support this. We are committed to creating a culture where the experiences and voices of people from marginalised backgrounds are listened to and valued; where their skills are appreciated; and where their talents are nurtured and encouraged.
The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organization, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+ . We particularly welcome applications from people with lived experience in reference to our mission.
We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.
Disclosure of a Criminal Record
The Rehabilitation of Offenders 1974 (Exceptions) (Amendment) Order 1986 applies to posts where there is access to children. This means that applicants for employment that involves working with children and young people must disclose anything listed in their criminal record, with the exception of protected cautions and convictions. All Disclosures are carried out in the strictest confidence and are made only in connection with your application for employment and for no other purpose. The application for a DBS check at a level appropriate to the job role will be activated before your first day of work. Members of staff who are not eligible for a standard or enhanced DBS check are required to undertake a basic DBS check only in line with legal requirements. If you are selected for appointment to the role, you will be subject to this procedure.
Present or most recent employment
It is important to give full information, including the organisation you work in, or most recent employment if not currently working, full dates, address and explanation of any gaps in employment.
References
All appointments are subject to verification of employment and suitability of the candidate for the post applied for. We reserve the right to approach any previous employer for a reference and to verify their identity but will request your permission before doing so. If you have experience of working with children, please include this as one of your references.
Education, Qualifications and Training:
Ensure you give all the information requested, including dates, establishment where you studied and make clear the level of any examinations e.g., GCSE, GCE 'O' Level or 'A' Level or equivalents etc. and the grades you obtained. Also include any skills training you have had. You will be required to produce original documentary evidence of any qualifications relevant to the job, and these will be detailed on the person specification
Proof of qualification is required before the appointment is confirmed.
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen in East Sussex for a highly motivated and committed Family Worker to build on a well-established commissioned service.
About the Role:
Kinship is the leading kinship care charity in England and Wales. We work with all kinship carers – the grandparents, siblings, aunts, uncles, and family friends who are caring for children when their parents can’t.
We’re seeking an experienced Family Worker who is passionate about supporting kinship carers to get the right support at the right time. We are looking for someone who has the interpersonal and partnership skills to perform their role sensitively and creatively while also meeting reporting and impact requirements. The successful candidate will work collaboratively with East Sussex County Council and will share their ambition to support families to keep their children safe through support, advice and guidance.
You’ll be delivering our Kinship Connected programme offering support to special guardians and other kinship carers, providing emotional and practical support to carers in their homes and in the community over a six-month intervention cycle. You’ll also connect them with other kinship carers through peer support groups, as well as supporting to unlock community assets.
This is a role where you’ll need to have strong boundaries and personal resilience – which we’ll also support through development and reflective practice.
Key responsibilities include:
- Practical and emotional support to kinship carers virtually or in-person in their home or community.
- Signposting or referring to relevant national and local services.
- Liaising with other professionals and organisations.
- Attending professional meetings when the carer needs extra support (e.g. CIN. CP, family group conference, school meetings).
- Making referrals to other Kinship services such as Advice, Someone Like Me, Peer-to-Peer.
Key Dates:
- Application Deadline: 8am on 27 May 2024
- First Interview: w/c 3 June 2024
- Second Interview: TBC
The application process:
We will ask you for your CV and to respond to the following six questions via the Applied platform. Please note that all answers will be viewed anonymously by reviewers and CVs will not be viewed until after this sift has happened. This is the first opportunity to demonstrate your experience and to stand out in the recruitment process. Reviewers will not see all your answers together and will be marking on the strength of the response to each question. You will have 250 words per answer.
- a) Why you want to work for Kinship as a Project Worker in the Programmes Team; b) How your skills and experience make you well suited for this role?
- A big part of this role is face-to-face outreach and community engagement - how would you approach this? Can you give an example of approaches you have used when delivering tailored support to families?
- What are some of the challenges of delivering group-based support for kinship families? How would you mitigate those challenges to create a safe, inclusive space for kinship carers in East Sussex?
- This is a busy and varied role, please explain how you manage casework and prioritise your workload to maintain boundaries in how you work with families in crisis.
- Can you briefly describe a particularly challenging situation you faced in working within communities and how did you manage the situation? What was the outcome from your actions?
- Kinship has developed a set of values which are to: Step up; Be bold; Be stronger together; Put people first. Please explain how you would demonstrate these values in this role.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.
The client requests no contact from agencies or media sales.
Data Integration Officer, 12 Month Contract
Children's Charity, Central London (Hybrid working offered, 2 days a week in the office)
Salary - £39,000
Charity People are delighted to be working with a world-famous Children's Charity in Central London to recruit a Data Integration Officer to work on a 12-month contract.
The Charity uses Salesforce as its main CRM solution. It is used to manage the data of fundraisers, volunteers, events and donations. The Charity is in the process of implementing Boomi as it's middleware solution and are looking for a Data Integration Officer to play a key role in making the project a success.
Working within a small team, the ideal candidate for this position is someone who enjoys and excels in designing, developing, and implementing integration processes that connect different business systems, ensuring seamless data flow and optimal performance. Your role will involve collaborating with the Database Officers and Business Analysts to understand business requirements along with supporting the Database Officers and QA Tester with testing within the Boomi platform.
As a Data Integration Officer, the postholder must also demonstrate an excellent technical skillset both in terms of their data manipulation and administration skills, and in their consistently high level of accuracy and attention to detail. We are looking for someone who is self-motivated with a "can do" / problem solver approach and desire to deliver added value and improvements on an ongoing basis.
You will have experience of managing and importing bulk data along with experience of data integration into Salesforce using middleware solution. Furthermore, an understanding of delivering a large software implementation project would be ideal. We welcome applications from both the Charity sector and the non-Charity sector.
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Karibuni Children, a UK registered charity, works to help Kenyan children from some of the poorest backgrounds, to fulfil their potential and release themselves from the cycle of poverty. At any one time, we are supporting around 700 children across Kenya and our aim is to walk with the children through their whole education. In addition to providing financial support to enable children to attend high-quality educational institutes, we work to reduce other barriers that may prevent those living below the poverty line from maximising their educational potential. This includes provision of nutritious school meals, school uniforms and shoes, learning equipment and feminine hygiene products. We also support initiatives focused on the empowerment of the wider family unit of each supported child, such as providing workshops on parenting skills, sustainable food production, nutrition, entrepreneurship, and business skills. To further support this, we work with our partners on infrastructure development projects which have the potential to transform the local community and deliver increased self-sufficiency and sustainability.
The charity is seeking to recruit a UK Operations Manager to support the programme of work. The successful candidate will be one of only two paid employees, working with the Trustees to lead the charity through the next phase of its development.
Job Description
Salary: up to £30,000 – 34,000 full time equivalent depending on experience.
Contract: Permanent / Part Time (30 hours per week)
This role is envisaged as permanent part time for 30 hours per week over a minimum of four days. However there is some flexibility in this, and consideration will be given to applicants either looking for a full time role or who can offer a minimum of 24 hours over 3 days per week. This can be discussed at interview.
Location:The role is currently based at the Stoke Mandeville office, but this environment is shared with another charity and is not always conducive to office working. There will therefore be the opportunity for a significant element of home-based work as appropriate.
Reporting to: Board Chair. Working closely with: Chair of Fundraising Committee (Trustee position), wider Trustee team, Trust Fundraising Manager, and Kenya partner projects
Direct reports: None Currently.
Annual leave: 25 days + 8 Bank Holidays
Pension: 4% (with employee contribution of 4%)
Role purpose:
To manage the UK Office activities and support Trustees in administrative tasks relating to Fundraising, Finance and Operational matters.
Key work areas and tasks:
a) To provide high quality administrative support to key functional areas such as Fundraising, Finance and Operations, ensuring that UK processes are fit for purpose to support the long-term goals of the charity.
b) To ensure the effective day-to-day running of the Karibuni Children Office, based in Stoke Mandeville, Bucks.
c) To oversee management of the new Salesforce donor database, and other IT systems (Microsoft & Google) in use by Karibuni Children and to ensure that the systems provide effective support to all functions of the charity.
d) To oversee the management of the charity website and social media channels, maximising the effectiveness of these channels to raise awareness of charity activities and raise donor funds.
e) To participate in the recruitment of volunteers
f) To promote and actively support Karibuni Children’s fundraising activities and events, taking the lead in the organisation of agreed major events.
g) To provide effective support to Trustees, Staff and Volunteers in all areas of the organisation’s activities
JOB RESPONSIBILITIES
Unless otherwise stated, the term "staff" will include any paid staff and volunteers. Following are the key tasks that the successful candidate will be expected to perform:
Administration & Operations
● Develop and maintain effective and efficient administrative systems
● Ensure compliance with health and safety legislation, policies, procedures and guidelines with regard to staff, equipment and premises
● Provide support to all IT (Microsoft & Google) and CRM (Salesforce) users and ensure data integrity and reconciliation to other systems
● Maintain staff records and contact lists, ensure good HR policies and practices are maintained.
● Create and maintain an asset register for all Karibuni owned items
● Assist the Governance and Risk sub-committee in any matters relating to Karibuni Children risk management
Finance
● Assist the Finance and Operations sub-committee in any matters relating to Karibuni Children finances
● Carry out bookkeeping activities, creating banking schedules and ensuring that all cash and cheques received are banked within agreed timescales
● Oversee Gift Aid claims and ensure that compliance with regulations is maintained
● Assist volunteer Treasurer with preparation of management accounts as necessary
● Maintain records for restricted and designated funds, reconcile Charity Gifts income and other income sources.
Fundraising
● Ensure postings to CRM are accurate and reconcile to financial systems
● Manage receipts from online sites and ensure that CRM system is updated accordingly
● Ensure that all donations are appropriately acknowledged
● Organise and manage Karibuni’s own-organised fundraising events, marketing events on internal and external platforms, registering participants, overseeing risk assessments, and maintaining related records.
● Provide a focal point for 3rd party fundraising events, ensuring proper communication and recording
(Pending the ongoing automation of some of these processes, there is the option for them to be delegated to a part time bookkeeper)
Marketing & Communications
● Make updates to the charity website and social media channels
● Design and publish the bi-annual print and email newsletter including writing and collating stories and images.
● Write and publish regular email communications to supporters.
Other duties and responsibilities
● Promote the Vision, Mission and Core Values of Karibuni Children
● Operate within Charity Law and Data Protection Law and adhere to the Code of Fundraising Practice
● Manage systems and processes to ensure adherence to data privacy legislation
● Carry out any other tasks appropriate to the grade and nature of the role to ensure the effective delivery and development of the Karibuni Children’s work, as agreed with the Board Chair
PERSON SPECIFICATION
REQUIRED
● Empathy with the Vision, Mission and Core Values of Karibuni Children and a commitment to work to the highest standards of integrity.
● Appropriate technology skills, with the ability to manage a small estate of IT equipment.
● Good financial knowledge and awareness. Ability to analyse and interpret a variety of data and produce insightful management information
● The ability to monitor and maintain personal performance against agreed targets
● Good organisational skills including the ability to plan and arrange own work
● Effective written and oral communication skills
● Willingness occasionally to work outside of usual office hours
● Enhanced DBS check
PREFERRED
● Experience in the Voluntary or other regulated sector, preferably in an administrative, events management, fundraising and/or IT support capacity
● An understanding and interest in international development is desirable
● Awareness of key Charity Commission guidance
● Experience in finance and bookkeeping processes
● Experience in fundraising
● Experience in events management
● Experience designing and managing operational processes and control frameworks. Ability to develop, monitor and maintain quality standards.
● Project Management skills are desirable
● Good understanding of Microsoft 365
● Experience of solving data issues and report writing within a fundraising CRM system
● Knowledge of Data Protection legislation and ability to implement changes required by GDPR
How to Apply
Please send a copy of your CV and a supporting statement demonstrating how you meet the person specification and what attracts you to this role. We recognise that some of your experience may be from unpaid roles as well as paid employment – please include any voluntary work if it helps to show why you are the right candidate for the job.
Application deadline: Friday 17th May 2024
Initial interviews will take place week commencing 27th May 2024
The client requests no contact from agencies or media sales.