Volunteer Service Administrative Support Officer Jobs

Job Title             North East Community Engagement Officer

Hours                   35 hours per week, term time only, permanent

(Some elements of this role will likely require out of hours working) 

Reports to           Head of Membership

Remuneration£21,000 Salary + £2,557 holiday pay + £234 Tax Free WFH Allowance (FTE equivalent £28,000)

Background                                                             

Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.

During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.

At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.

Main purpose and scope of Role

This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:

PTA Programme

• Growing our network of PTAs.
• Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
• Organising gatherings of PTAs to enhance the PTA community.
• Providing training and awareness sessions for PTAs.
• Providing community support to PTAs during peak activity periods online or by phone.
• Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
• Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available. 

Parent Programme

• Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
• Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
• Organising events for parents as part of our Parent Programme.
• Building relationships with regional stakeholders to support Parent Programme activities.

Other Programmes/Services

• Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
• Identifying and engaging with local and regional partners for our range of programmes.
• Feeding into programme design.

Wider Stakeholder Engagement:

• Attending appropriate conferences and educational meetings across the region. 
• Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
• Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
• Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.

Organisational Effectiveness: 

• Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
• Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
• Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.

General

• To keep abreast of relevant educational policy and legislation affecting our key audiences.
• To be flexible within the broad remit of the post.
• To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
• To be self-servicing.
• To attend and participate in our performance, development, and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, and other colleagues.
• Participating in and, as necessary, assisting with our national events and conferences.
• Supporting activities in other regions where a regional colleague is unappointed or unavailable.

Diversity at our core

Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.

The Application Process

Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools. 

We will be interviewing on a rolling basis, so please apply as soon as possible.

Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.

If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.

Here at Battersea, we are looking for someone to join our Finance & Corporate Services Team to provide comprehensive and proactive executive assistance to the Director and departmental functions across the Directorate.

The successful candidate would be responsible for providing effective EA support, convening and supporting committees and regular meetings across the directorate, supporting on strategic workstreams across the Directorate, and providing a range of administrative and co-ordination support to the Heads of the Finance & Corporate Services Teams including support for team projects.

We are looking for someone who has experience in a similar role with a demonstrable track record of inbox and diary management, administrative support to a Director across multiple functions, with a proven ability to manage the day-to-day operations of a busy office, prioritising a high-volume workload effectively and exercising a high degree of judgment, tact, and discretion at times working to deadlines.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 24th May 2024

Interview date(s): w/c 27th May 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

We're looking for a kind, compassionate and efficient Customer Contact Centre Officer to join our Customer service team located at our Head Office moving to Caledonian Road this year.

£25,600.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Job Overview:

To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.

Working Patterns are Monday- Friday 9am to 5pm

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries

- Deal with enquiries on Housing Management, Maintenance and Customer Support

- Receive and action maintenance requests for owned, managed or leased properties

- Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure

- Data entry into IT systems and databases for reporting and performance indicators

- Support of administration functions within the team

Key Responsibilities:

- To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly

- To resolve and provide information on initial rent, housing benefit and service charge enquiries

- To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process

- To log and transfer complaints in accordance with Look Ahead's procedure and policy

- Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders

- Data entry into IT systems and databases for reporting and performance indicators

- Provide support in the duties of the other administration roles within the team (including occasional reception cover)

- To ensure that all duties are carried out in accordance with policy and procedures

- To maintain files either in paper and electronic format to include all correspondence, certificates and documentation

- To produce correspondence or documentation to be sent internally or externally

- Attend internal and external meetings or forums to promote Property Services and Look Ahead

- Any other duties relevant within the team as and when required

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Approachable and open behaviour. Works as part of a group or team

- A strong approach and commitment to providing an excellent customer service

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Demonstrates significant confidence and high levels of self-esteem

- Is respectful, articulate, and sensitive in style of communication

- Is motivated towards excellence and improvement of personal performance with a can doattitude

What you'll bring:

Essential:

- Educated as a minimum to GCSE English and Maths or equivalent

- IT literate and can use Microsoft software packages and housing management systems

- Customer service skills especially verbal

- At least two years experience in working in a call centre, property and/or customer services environment

About us:

Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role

At Streatham Youth and Community Trust, our vision is that all children and young people living and going to school in Streatham reach their full potential, should have a safe and happy childhood and the foundations they need to thrive. 

We are looking for a committed and collaborative senior leader to help us improve and expand our service offer at our Streatham Vale Park and Wellfield Road sites.

The succesfull candidate will be a proactive and confident leader, with strong community engagement skills and a track record of delivering high quality after school and holiday provision for children and young people. In addition to our afterschool and holiday provision, you will also be responsible for our stay and play services and our sports-focussed youth work at Streatham Vale Park and our employability services at Wellfield Road.

The role is a great opportunity to join the senior leadership team of a well-established local youth charity and help us to shape and grow our service offer to meet the changing needs of the local community. 

SYCT is committed to creating a diverse and inclusive culture. We welcome applications from under-represented groups and people with lived experience. 

How to apply

To apply please download the recruitment pack and application form. You can also use the quick apply option to express your interest. 

Closing date: 8am on Tuesday 28 May

Interviews: Tuesday 4 June and Wednesday 5 June

No Limits is an exceptional charity, with children and young people at the heart of everything we do. The need for our services has never been greater and the positive impact we have is significant: often life changing or saving. We are a large local charity, with a committed staff and volunteer team of more than 200, collectively driven by a passion to make a difference to the lives of the children and young people we serve.

Our Head of Finance role provides a great opportunity for someone to lead on the strategic and operational financial management of the charity. This is a key role in our Senior Leadership Team, and you’ll be joining at a great time, early in the delivery of our exciting new strategy. We’re looking for someone aligned with our values and experienced in finance. There may be opportunity to provide leadership oversight to wider support functions, depending on your experience and interests. We’re looking for a qualified accountant, or someone who is part qualified with relevant experience, who is eager to contribute to the overall direction, planning and leadership of No Limits.

The successful candidate will be joining an experienced and established Senior Leadership Team where we actively live out No Limits values, have great working relationships, and enjoy a collaborative approach with positive energy.

We are proud that around 80% of our team have their own lived experience connecting them to our services and we have a strong commitment to diversity and inclusion. We encourage applications from people of all backgrounds, experiences and communities, particularly welcoming applications from people who would add racial diversity to our team and individuals who may bring experience to help us on our journey to anti-racism. We are committed to creating a diverse environment where people can be their authentic self, where their experiences and opinions are valued and we all are open to learn from each other.

For the successful candidate, this is an exciting opportunity to build on the charity’s existing successes, developing strength and sustainability to underpin services that benefit thousands of children and young people each year.

No Limits is committed to making a difference to the lives of the children and young people we work with, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount. We welcome applications from candidates with lived experience and from diverse backgrounds.

Your Role

You will be responsible for No Limits’ finances, leading on strategic and operational financial management of the charity and preparing and analysing information relating to financial planning. You will have oversight of the finance team, leading No Limits to be a sustainable and efficient organisation.

As part of the Senior Leadership Team (SLT), you will make an active contribution to the strategic direction, planning and leadership of No Limits in collaboration with the wider team. You’ll be a role model for our values and ensure the needs of children and young people are at the heart of everything we do.

There may be opportunity to provide strategic leadership oversight to our wider organisational infrastructure functions including IT, Business Support, Fundraising and Communications.

You’ll have the essentials of: 

• qualified accountant (CIMA / CIPFA / ACCA / ACA or equivalent) – consideration may be given to part-qualified with relevant experience
• Strategic and operational financial management experience, including; financial process, income and expenditure management, reporting, year-end, audit, statutory and management account production, establishing and monitoring effective financial controls
• An understanding of the charity environment and wider landscape
• Experience of costing projects with a full-cost recovery approach
• Ability to plan and prioritise own and others work to set deadlines, with good time management skills
• High level of IT competency to support your role, including the use of technology and Microsoft Office
• Excellent written and verbal communication, interpersonal skills and team working
• A commitment to personal growth, continuous development, and application of learning

You may also have:

• Up-to-date knowledge of charity SORP regulations and requirements (highly desirable)
• Experience of payroll and pensions
• Ability to lead, motivate and develop people
• A successful track record of working with a Trustee Board or a leadership team
• Lived experience of one or more areas that No Limits support children and young people

Interested?.. We’d love to hear from you 

We’d be happy to have an informal discussion and answer any immediate questions you might have.

Role Terms

Salary: circa £50,000 (Full Time Equivalent, pro-rata for part-time)
Hours: part-time to full-time available, from 3 to 5 days per week – Happy to talk flexible working
Place of Work: Hybrid – Southampton Head Office with opportunity for regular remote working
Contract: Permanent
Essential Car User: No

Our recruitment timeline:

• Applications close: 9am on Monday 17th June
• Shortlisting: Outcome of applications communicated by Friday 21st June
• Final stage selection and interview: Week commencing 1st July

Head of Finance - No Limits - Application Pack

To apply for this role, please refer to the Head of Finance Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements. 

We are looking for a motivated, creative, and organised Engagement and Communications Officer to join our team. This role is a unique opportunity for someone with a passion for building a fairer legal system through impactful events, engaging member outreach, and powerful communications. Working alongside the Director of Development and the Head of Communications, this role will work across teams to maintain and strengthen engagement through events, communications and corporate outreach. You will play an integral role in communicating our work as widely as possible and improving and increasing engagement with our supporters, including our members, donors and corporate partners.

The Engagement and Communications Officer will work to maximise income and support for JUSTICE through events (approximately 45% of the role), communications (approximately 30% of the role) and membership (approximately 25% of the role). They will report to the Director of Development and Head of Communications.

We want someone who can learn and grow in this role so if you don’t have every skill listed but are organised, motivated, and interested in our work then we want to hear from you.

The JUSTICE team currently work in a hybrid manner. Staff members have access to office space in London, however, attendance is currently optional. Our staff enjoy flexible working conditions, 27 days annual leave, plus the week between Christmas and the New Year, 8% employer pension contribution and access to an Employee Assistance Programme.

The application form and candidate pack are below. The candidate pack includes more information about this role including the person specification, the organisation and more details on how to apply. 

The deadline for applications is 11pm on Sunday 19 May 2024. Please mark your email with ‘Engagement and Communications Officer’ in the subject line.

Interviews will be held on Monday 3 June 2024. Candidates will be required to complete a test as part of the interview process.

JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds, but particularly welcome applications from individuals from marginalised groups, those with lived experience of the justice system, as well as those underrepresented in the legal professional including women, people of colour, trans and non-binary people, and disabled people.

Please note that we will not respond to any enquiries from recruitment agencies.

Senior Committees Officer
£42,646 pa plus excellent benefits
Aldgate, London
35 hours per week 

As Senior Committees Officer, you can manage a small team to support effective member engagement through committee secretariat services. This will suit you if have managed or supervised a team. This could be an opportunity if you are looking to move into formal management.

You will have experience of managing committee governance and support to enable efficiencies in administration processes. Such efficiencies will link to development of a new CRM.

Your focus on quality and detail will be coupled with an ability to proactively plan and prioritise a busy workload. You have a flexible approach to deliver the best outcome for members in a sensitive, confidential, and supportive manner. You enjoy working on your own initiative, can motivate and influence others.

The College is a professional membership organisation dedicated to the advancement of the science and practice of pathology. There are currently approximately 12,000 members, all of whom are pathologists based in hospitals, universities and laboratories in the UK and overseas. The College’s main tasks are to set and maintain training standards for doctors and scientists, to advice on the appointment of consultant pathologists, to ensure the membership is kept up to date with current practice through the continuing professional development scheme, and to promote the latest developments in pathology by holding scientific meetings.

The College’s mission is to promote excellence in the practice of pathology and to be responsible for maintaining standards through training, assessments, examinations and professional development.

We offer attractive staff benefits including 25 days annual leave (pro rata) rising with length of service, an employee discount scheme, and season tickets, as well as a cycle to work scheme.  The College values diversity, welcoming applications from all members of society. We offer a mix of remote (home) and office working, with hybrid working arrangements currently in place.

Closing date: 10am, 20 May 2024.

Job Purpose

Money Minded is a new service designed to support adults (18 years and over) in Ealing, Hammersmith & Fulham, Hounslow. This role offers an exciting opportunity to collaborate closely with the West London NHS Mental Health Teams, operating within the tri-borough area.

The service provides support with welfare benefits, accessing debt support, housing and well-being. The role of the Mental Health Information and Advice Officer will be to provide advice, guidance and customer representation to tri-borough residents living with Mental Health difficulties. Advice issues may include housing, welfare benefits, council tax, accessing debt support, signposting etc.

The successful candidate will deliver support to enquirers and manage a caseload of individuals, as agreed with the Service Manager. In addition to advice casework, the Mental Health Information and Advice Officer will also be expected to assist onboarding referrals to the service, as and when needed.

The successful candidate will work closely with the West London NHS Mental Health teams and project volunteers, ensuring adherence to the Advice Quality Standard framework (AQS) and Mind's policies and procedures.

Due to the nature of the work, if successful, you will need to have an up-to-date DBS check completed, prior to undertaking unsupervised client work.

You can download a PDF of the full job description for this role at the bottom of the page.

Place of Work

The Mental Health Information and Advice Officer will be required to work within the West London NHS Mental Health team offices.

Key Responsibilities

• Deliver support to enquirers and manage a caseload of individuals as agreed with the service manager
• Deliver monthly wellbeing peer support groups/workshops
• Provide advice and information relating to all welfare benefits, including assisting clients with form filling and contacting agencies such as the Department for Work & Pensions on their behalf
• Provide housing advice
• Link in with specialist debt and money support agencies
• Provide information on employment opportunities and training support for clients
• Signpost to other relevant services in the boroughs, or further afield

Person Specification

Knowledge & Experience

• Substantial experience of delivering advice in a similar position, preferably to individuals with Mental Health needs
• Knowledge and understanding of Mental Health problems and how they are impacted by social issues
• Experience of delivering advice, information and customer representation
• Experience of managing complex cases
• Experience of working with multiple agencies
• Experience of delivering desired outcomes in a timely manner  
• Up to date knowledge and experience of safeguarding adults
• Understanding of the importance of monitoring and evaluation, and the ability to keep records

Skills & Attributes

• Relevant and up to date knowledge of welfare benefits, housing and social care
• Facilitate and deliver peer support groups for longer term improved wellbeing
• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
• Excellent listening skills
• Computer literate, with the ability to use MS Office, email systems and databases (inputting information and extracting reports)
• Ability to liaise with a range of people – customers with support needs, carers, and a range of different professionals 
• Ability to remain calm in challenging situations and reinforce boundaries
• Ability to support people to manage difficult feelings, and communicate their needs effectively
• Strong organisation and administrative skills 
• Flexibility in overall approach to work 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Regional Manager for Volunteer Mentors (London) - £29,000  per annum plus London Weighting (pro-rata)

6-month fixed term contract (continuing subject to funding)

**Please note that applications submitted without a Covering Letter will not be considered**

Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

This is one of two Regional Manager roles in London; a Regional Manager for Volunteer Mentors, and Regional Manager for Programme Delivery.

The Regional Manager for Volunteer Mentors focuses on mentor supply, securing sufficient volunteers primarily for London and also for 1MM’s national outreach. It’s the perfect role for a candidate whose passions and strengths align with large scale outreach for volunteers so that no young people on those programmes miss out.

Would you like:

• The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?

• A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in the UK Great Britain? 

• An exciting opportunity to shape a growing organisation?

• Monthly Learning and Development training sessions for the whole team to enhance your personal development?

• 15 hours per year volunteering allowance?

If so, this is the role for YOU!

The role is responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, in London and nationally. This includes partnership development, online site listing, and matching mentors/mentees, and oversight of some corporate programmes. Also to consider safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond.  This role reports to the Chief Commercial Officer (CCO).

1MM Regional Manager for Volunteer Mentors main tasks include:

• Helping 1MM to scale by helping establish over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)

• Meeting all quality assurance KPIs.

• Maximising conversion, retention, and mitigate drop-off

• Providing ongoing support for key stakeholder partners, including Employers, and maintaining strong relationships.

• Securing at least one new partner per quarter.

• Becoming familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.

• Providing regular reports on progress related to the role.

• Potential for line-management responsibilities as the team grows.

For a more detailed job description, please see the job pack attached.

Terms and Conditions: This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.

Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).  We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.

Details on how to apply are attached as “Application Guidelines”

Are you looking for an engaging, fulfilling, and varied role? Young Enterprise is looking for a new an Educational Partnerships Manager in Tees Valley with some work in North Yorkshire and County Durham. Prefenece to be in or near these areas when applying. 

Young Enterprise is a national charity working directly with young people, teachers, volunteers, helping young people prepare for their future. This role supports the continued development of YE’s impact by providing young people with opportunities to engage in YE’s enterprise and financial education programmes building vital skills, developing an enterprising mindset, supporting them to build their future and enabling them to make a positive contribution to their community and society.

As Educational Partnerships Manager you will be a key contributor to the regional educational partnerships team, supporting the team to achieve shared KPI’s for the region and the wider organisation.  The role of Educational Partnerships Manager involves working directly with young people and teachers in schools that delivering / supporting delivery of our Young Enterprise programmes.

The Educational Partnerships Manager role will suit someone that is able to work with young people, build rapport and engage young people from a range of backgrounds. You will need to be confident in working within education settings, liaising with school staff, volunteers, and corporate volunteers. This can be a varied role, but a very exciting role as well as very rewarding. Your experience of relationships development and management will help with developing new schools as well as supporting existing school relationships. There is not an exhaustive list but is to provide you with a flavour of the role.

We are looking for:

· A motivated self-starter

· Ability to develop new relationships with range of stakeholders and support existing ones

· Confident and happy in presenting and delivering to large audiences

· Good organisational, prioritising, and problem-solving skills, with the resilience to work effectively under pressure

· Excellent manner, rapport and professionalism with young people

· An understanding or experience of managing relationships with volunteers

· A great promoter and inspirer in helping young people achieve their potential

· Computer literacy with understanding of word, excel, PowerPoint and Microsoft Teams

You'll be working alongside an experienced and passionate small regional team, with a 'can-do' ethos of supporting each other and sharing knowledge across programmes and geographies.

Why work for us?

· People-focussed with a friendly and supportive work-place culture

· An active commitment to equality and diversity

· Access to mentoring scheme with a corporate partner

· Generous holiday allowance of 7.2 weeks (pro rata)

· Access to NHS top-up scheme, for money back on expenses such as dental and optical

· Access to an Employee Assistance Programme

· Cycle-to-work scheme

· Group Life Assurance

This is a home-based role, however, will require significant travel in Tees Valley and some travel to parts of North Yorkshire and County Durham. A DBS will be required. 

To apply, please send your CV – with a covering letter (no more than 2 sides of A4) explaining why you think you would be right for this opportunity by no later than midnight on 17th May 2024. Please note applications without a cover letter will not be considered.

Social mobility will be at the heart of Young Enterprise’s future strategy, what measures would you take to ensure that those most in need receive the support of our programmes and services? 

Please prepare a presentation of no more than 5mins to outline your approach with young people, educators and business partners

Interviews will take place via Teams on 27th & 28th May 2024.

Although we endeavour to respond to all applications, if you have not heard from us within two weeks of the closing date you should consider your application unsuccessful.

The Business & Projects Support Officer will play a key role in helping Healthwatch North Yorkshire to effectively manage its work (administration & finance, and research projects).

We are an independent watchdog ensuring people’s voices are at the heart of shaping health and social care services and policy that affect the wellbeing of people in North Yorkshire. 

This is an exciting and varied role, which requires strong organisational skills, good time management, and effective communication skills.

The successful candidate will work closely with other team members and with volunteers. Have the confidence to work independently and enjoy working collaboratively with members of the public and other organisations.

Main purpose of post  

The main purpose of this post it to work alongside the Events Manager and Fundraising team to help deliver a range of charity events, both Weston Park Cancer Charity led and third part events, throughout the year. This will also involve seeking out new opportunities and events that the charity can get involved with in order to continually grow the events portfolio year on year.

This Role will also involve working closely with our supporters, especially those attending/taking on an event for the charity by providing a high level of donor care.

We are looking for someone with a passion for events and the charity sector, and the ambition to help continually grow our event generated income.

What you do  

Key Responsibilities:

• Work with the Events Manager to plan, organise and deliver the Weston Park Cancer Charity key events across the year including: Doncaster Race Evening, Golf Days, Walk as One and Sing Under the Stars.

• Work with the Events Manager to deliver third party active events including: Skydive, Yorkshire Three Peaks and Great North Run.

• Provide support as well as lead on other events that the charity may be involved with throughout the year including hospital engagement events.

• Work with the Events Manager to continually develop the charity events portfolio for 2025 and beyond

• Provide high level donor care to support donors on their ‘journey’ for those taking on an event for the charity, through exploring opportunities to feel connected and enthusiastic about the work that we do. This will involve welcoming supporters, sending them good lucks and following up with them post event to see how they got on.

• Work closely with our fundraising platform, Raisely, to give our supporters the best stewardship journey possible.

• Seek new event opportunities that Weston Park Cancer Charity could partner with or be involved in.

• Keep up to date with current event trends

• Represent the charity at charity events across the region and the UK

• Understanding the opportunities for developing new relationships as well as retaining existing ones.

• Working on agreed targets and objectives to increase both awareness of the charity, and funding to maintain it’s vital services.

• Working as part of a supportive fundraising team to positively promote Weston Park Cancer Charity within South Yorkshire, North Derbyshire and North Nottinghamshire.

• Support the whole fundraising team with innovative and creative ideas for income generation that make us stand out from the crowd.

• Ensure that all communication and interaction with donors is captured through the Fundraising database CRM System and that all donors are thanked timely and efficiently.

• Apply the guidance provided by the Fundraising Regulator and Institute of Fundraising or any fundraising governing bodies to any fundraising activity

• Providing support for fundraising initiatives, campaigns & events during the year

• Attend and contribute to team meetings and 'away days' and be an active, invested member of our team

General Responsibilities:

Every employee is required to:

· Adhere to, and comply with, organisational policies, procedures and guidelines at all times.

· Take all reasonable steps to manage and promote a safe and healthy working environment which is free from discrimination.

· Comply with the organisational policy on confidentiality, and the General Data Protection Regulations

· Respect the confidentiality and privacy of donors, guests and staff at all times.

· Maintain a constant awareness of health, welfare and safety issues affecting colleagues, patients, volunteers, visitors and themselves.

· Participate in personal and organisational training and development and performance framework meetings

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Who you are 

· A team player with a ‘can do’ attitude & part of a fast-paced events and fundraising team

· You will have excellent communication skills (both written and oral) as you will be supporting donors over email and the phone as well as liaising with external venues and suppliers

· You are happy to work in a variety different locations Ability to organise and manage projects through to completion. To work on own initiative by managing your own workload and priorities to agreed deadlines

· You will be a forward thinking and environments, you are practical and keen to be involved in all aspects of event delivery

· Participate in and contribute to team meetings

· Continually strive to learn and develop and up skill in all areas of Fundraising and Events Fundraising.

We are looking for a Communications and Engagement Officer with at least two years of relevant experience, who will be able to contribute to our new VCS Capacity Building contract.

Having a good level of experience in producing and designing communications content, excellent copy writing skills with the ability to create clear and compelling content, excellent attention to detail and a strong track record in developing communications which stand out and increase both engagement and awareness.

Someone who enjoys working with the local community and able to use their communication and engagement skills to ensure we are reaching all parts of the VCS community within the Borough of Haringey. Having knowledge of the VCS within Haringey would be an advantage, but not essential.

You’ll have strong digital skills, including Adobe Creative Cloud (or at least InDesign), website CMS, social media and Microsoft O365, with an interest in learning and developing your skills on the job.

The role

MIND in Haringey and its partner Public Voice delivers the Voluntary and Community (VCS) Capacity Building contract commissioned by the London Borough of Haringey. The contract, which runs from May 2024 to April 2027 can be extended for a further four years at the discretion of the Client. The Contract includes the administration and management of the Volunteer Centre and the development and promotion of a Navigation Network (NavNet) knowledge sharing platform, META Workplace.

The Community Collaborative team will be located across different sectors of the Borough employed by either MIND in Haringey or Public Voice who make up the consortium partners. Day-to-day management of the Community Collaborative service is the responsibility of the Haringey Community Collaborative Manager.

We Are Survivors are looking for an individual, who has the passion, motivation, and keen eye for detail to come and join its ever-growing (and utterly amazing) Central Operations Directorate, as our new Admin Co-Ordinator.

For the past 15 years, We Are Survivors has provided survivor-focused therapeutic and advocacy support to male victims/survivors of sexual abuse, rape, and sexual exploitation. More recently, we have been commissioned by NHS England to provide trauma-informed support within each North West prison establishment.

Each of the incredible survivors and individuals that walks through our doors or requests our support, begins their journey by completing a referral, you will help support the processing of these – from referral opening to closure. As well as supporting the Operations Team in the maintenance of high-quality client data and providing other general administrative functions that helps the running of our support services.

In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £24,150; 25 days annual leave (increasing annually by 1 day to max of 30 days) plus bank holidays; birthday leave; company sick pay; monthly supervision; pension contribution; and a range of benefits and training opportunities.