Volunteer services officer jobs
About Impetus
Our vision is for a society where all young people, regardless of their background, can thrive in school, secure crucial qualifications, and take their first steps into the world of work on the journey to sustained employment in adulthood, for a fulfilling life.
As a leading impact funder, since 2002, Impetus has been helping the best leaders build stronger organisations delivering the most promising interventions that support young people from disadvantaged backgrounds to succeed against the odds. We do this by using our deep expertise and high calibre networks to give the best non-profits the essential ingredients to have a real and lasting impact, through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
• Lost learning through absence, suspensions, exclusions from school.
• Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths.
• The large numbers of young people out of education, training and employment.
These are challenges that are faced by all young people, but they disproportionately affect young people from disadvantaged backgrounds.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
About the role
Are you passionate about giving all young people the best chance in life? Are you a brilliant influencer and communicator who relishes harnessing great policy, research and communications to realise social change? Do you want to work in a pioneering charity with impact at its core?
Then this could be the role for you. At Impetus we are looking for our next Director of Public Affairs, someone who can inspire our brilliant Public Affairs team and spearhead our communications, policy and research work. This is an exciting senior role, joining our Senior Management Team and working alongside our CEO, board, donors, supporters, portfolio partners and the wider sector to effect real change for young people.
This is an exciting time to join Impetus. We are at an inflexion point, having welcomed a new CEO this year and implementing a new strategy focusing on strengthening and expanding our impact and influence. A big part of that is through our public affairs and communications work; whether influencing policy makers so that all young people regardless of background get the best possible chance to succeed, reducing the gaps in education and employment between young people from disadvantaged backgrounds and their better off peers, or working with government and other funders to prove and expand impactful programmes or communicating our findings, insights and message to a wider range of audiences.
The Director of Public Affairs will work with the CEO and Senior Management Team to raise our profile and influence policy, unlock and steward resource and build new partnerships, in order to facilitate growth in impact. They will do this by getting the most out of our high performing Public Affairs team, which covers policy, research, advocacy and communications - as well as working across teams and with the Board to ensure Impetus is well positioned externally.
We’re proud of the work we’ve achieved to date, developing a strong track record of high-quality research and insightful reports, significantly raising our profile through media relations and stakeholder engagement, building strong sector partnerships and coalitions to drive meaningful change, establishing a wide range of relationships across government and the sector and building strong expertise in the team. We’re delighted that you’re considering joining us to take forward this work to the next level.
Here are some examples of the types of work that the Public Affairs team delivers:
• Our monthly policy newsletter, Impetus Insights
• Our news and commentary and blogs
• Our latest research reports on school engagement, attainment and youth employment
• Our coalitions: The Youth Employment Group and Who is Losing Learning?
For more information on what we’re looking for from our Director of Public Affairs & what a typical week can look like – please view the Director of Public Affairs recruitment pack.
Key responsibilities
Fundraising and income generation
- Work with Impetus CEO and SMT to support the delivery of the Impetus strategy and business plan and deliver the public affairs milestones to time and within budget.
- Champion and contribute to embedding equality, diversity, and inclusion (EDI) across all areas of Impetus' work, ensuring that EDI principles related to Impetus’ mission are reflected in advocacy, stakeholder engagement, communications and public positioning.
- Vision setting and strong line management of the Public Affairs team, developing their capabilities, representing the team at SMT and to the Board and ensuring it continues to make a valuable - and valued - contribution to the achievement of Impetus’s objectives, through building and implementing high quality work plans for the team and ensuring the wider Impetus team is aligned on these.
- Increase awareness, understanding and trust in Impetus among key stakeholders, through regular, thoughtful engagement with the sector and securing high profile media coverage.
- Raise awareness of the education and employment gaps faced by young people from disadvantaged backgrounds and what we can do to break down the barriers they face - through research, policy positioning and effective communications.
- Build a positive reputation for Impetus in government and parliament and among funders, as a source of expertise on how to improve the education and employment outcomes of young people from disadvantaged backgrounds and as a trusted interlocutor and partner, building on and leveraging the many relationships already established.
- Ensure that all advocacy is supported by high quality research and evidence, with our policy and research agenda well aligned to supporting the delivery of Impetus’ strategy.
- Ensure a positive media profile, continuing to build on the base established to build awareness among the media of Impetus’s expertise and content.
- Position Impetus as a ‘sought-after’ collaborative partner for other organisations with shared objectives; including regularly representing Impetus at relevant sector events.
- Support the delivery of our fundraising strategy and the successful delivery of our events programme, in particular, our flagship Transforming Lives Dinner.
- Where appropriate, collaborate with our portfolio partners to support their public affairs work and to leverage relevant partnerships, drawing on their insights to inform Impetus’ work.
- Contribute to the successful performance of the Senior Management Team, and provide expert advice to them, as well as to Trustees, on all public affairs-related activities and in the implementation of the broader strategy, engaging with decisions and challenges across the organisation.
- Oversee the running of our Public Affairs Committee (PAC), leveraging their skills, expertise and influence for the good of Impetus.
Personal specification
Essential
- A commitment to Impetus’ mission
- A commitment to equality, diversity and inclusion
- Experience of leading public affairs / communications / policy at a senior level
Strong track record of influencing (through policy, advocacy, communications, stakeholder relations) - Strong management skills including strategy development, people management, budgeting and impact monitoring
- Experience of leading multiple and complex workstreams to achieve measurable results
- Experience of representing an organisation externally; in meetings, media interviews and on public platforms
- Exceptional verbal and written communications skills
- Presence, credibility, motivational skills, natural ability to command respect based on experience, and ability to look beyond own area of expertise
- Proven experience of building and maintaining influential external relationships and strategic partnerships
- Ability to motivate a team and work collaboratively, enlisting support from others
- Knowledge of the education and/ or young people sectors
Desirable:
- Experience of fundraising, including trusts and foundations
- Knowledge of digital communications
- Experience of data management and good analytical skills
- Understanding of, and/or lived experience of, the barriers that young people face, that contribute to the education and employment gap
- Knowledge of venture philanthropy / impact management
- Knowledge of private equity and associated industries
Our commitment to equality, diversity and inclusion
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
Please click here to apply.
You will need to:
- Upload a comprehensive CV and supporting statement.
- We will also share our equal opportunities form which must also be completed.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 11:59pm, Sunday 12th October 2025.
Interviews
First round interviews will take place: w/c 20th/27th October 2025.
Second round interviews will take place: w/c 3rd November 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


The client requests no contact from agencies or media sales.
Are you an experienced fundraiser and communicator, skilled in creating compelling narratives and telling moving stories of impact and change? We have a fabulous opportunity for you to use your creative and organisational skills to make a significant difference to young lives in Doncaster.
We are currently finalising our next Forward Plan, with an ambition to create an inclusive, vibrant community, committed to everyone having a fair chance to discover who they are and what they can become. We currently work with children and young people aged 5 to 30.
Our priority programmes include support coaching for young people, community activity sessions, sustaining our accommodation provision for vulnerable young adults and establishing how we can best support more young people on the homelessness pathway. We have some great spaces that are in need of development, and we expect that both capital and revenue funding will be included in your workload. We also look for smaller grants during the course of the year, including for food for our residents and supplies for our art groups, and we hope to recruit volunteers to assist with some elements of this work.
The core of your role will be in generating funds to support our work in general along with some of our specific projects and ambitions. You will be happy to take responsibility across the full cycle of fundraising and communications as needed.
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Job Purpose
To oversee successful fundraising, with a focus on grants and individual giving, and to ensure effective communication that supports YMCA Doncaster in sustaining current work and launching new projects.
Main Responsibilities
- To create compelling long form content including website articles, information for print material, case studies, media releases and similar.
- To create and update cases for support for YMCA Doncaster’s fundable projects and general running costs.
- To be responsible for an assigned portfolio of trusts, foundations and similar, developing knowledge of, and relationships with, those funders.
- To make strong applications to funders within the assigned portfolio, matching YMCA Doncaster’s agreed cases for support with funders’ interests and requirements.
- To create, publicise and monitor outcomes of new giving campaigns and / or fundraising events.
- To nurture key external stakeholders including potential supporters from the local business community, the media and others as appropriate.
- To prepare and give presentations, maintain ongoing contact and host trustee or representative visits where required as part of fundraising work.
- To devise efficient evaluation and monitoring systems which meet funder requirements.
- To oversee the accurate completion of returns and reports, ensuring that funders are satisfied and funding continues.
- To keep comprehensive records, in an agreed format, from initial contact with a potential funder through to either the rejection correspondence or the funding agreement and subsequent monitoring and evaluation.
- To utilise email joiner sequences, bulletins and round-ups to move people from a single connection towards being a warm and committed part of YMCA Doncaster.
- To work to a planned calendar of publicity and launches across all products and services.
- To ensure that staff and volunteers joining YMCA Doncaster are encouraged to contribute to positive communications and fundraising efforts.
- To supervise / oversee volunteers and less experienced staff engaged in fundraising and communications work.
- To co-ordinate the work of external providers where necessary for design and print, advertising, the website and similar.
- To ensure adherance to key messaging, branding and voice across all external communications.
- To comply with fundraising and other legislation relevant to the role.
- To recommend updates to relevant policies in accordance with changes to legislation or operating practice.
- To report to the Chief Executive monthly in the required format.
- To approach the role with professionalism, and to maintain appropriate boundaries with staff, clients and others.
- Additional or other duties as necessary within your capabilities and status to meet the needs of YMCA Doncaster.
The client requests no contact from agencies or media sales.
Location: Lift Unity City, Middlesbrough (please note the role will require regular travel to Hull, Barnsley and Sheffield offices)
Hybrid working: 3 days in the office(s) and 2 days at home
Hours: 37 hours per week, 52.14 weeks per year
Salary: £29,000 - £34,000 + wellbeing cash plan + pension scheme (LGPS) + additional Lift Schools benefits
Contract: Permanent
At Lift Schools, our mission is simple yet ambitious: every child receives an excellent education, in every classroom, every day. To achieve this, we need colleagues who are highly organised, collaborative, and committed to making a difference.
We are seeking a Regional Officer based in our regional office, to play a pivotal role in supporting our Regional Education Director (RED) and across our regional schools. The North region of schools consists of 15 primary (12) and secondary (3) schools, the largest region within Lift Schools. Being a Regional Officer provides a diverse and fast paced work flow, acting as the ‘glue’ across the region, you will ensure effective communication, strong governance, and smooth administration, helping to create a culture of collaboration and excellence.
As a Regional Officer, you will:
Provide high-quality administrative and governance support to the RED.
Support the smooth running of the regional office, ensuring it is an effective and professional hub.
Enable effective local governance by working closely with Academy Councils, helping elevate the voices of parents, carers, colleagues, and communities.
Organise and clerk review panels for suspensions, exclusions and complaints (once trained).
Play an active part in regional operations, safeguarding monitoring, and compliance with trust-wide policies.
Represent Lift Schools with professionalism and integrity, ensuring all colleagues, visitors, and partners experience our values in action.
This role is central to ensuring that school leaders, Academy Councils, and central teams work in partnership, so that every school in the region is supported to thrive.
What we’re looking for
Essential skills & experience:
- Experience in a similar/ transferrable role demonstrating strong administrative and communication skills.
- Excellent IT, verbal, and written communication skills.
- Highly organised, with the ability to work at scale, prioritise workloads and support others to do the same.
- Experience of arranging and clerking meetings or conferences.
- Calm, professional, and able to listen and assess information with care.
- Strong team player, flexible and reliable, with a keen eye for detail.
- Professional foresight and able to think and plan ahead.
- Absolute discretion and commitment to maintaining confidentiality.
- A UK driving licence (travel across the schools within the region and central offices will be essential for this role - we provide the use of a hire car for travel as and when required)
Desirable qualifications & experience:
- Level 3 qualifications or above (A levels or equivalent).
- Governance training.
- Recognised secretarial/administration qualifications.
- Health & Safety training (e.g. First Aid, Fire Marshal).
- IT literacy with Google Workspace.
If you're ready to impact young people's lives positively, we encourage you to apply.
Who is Lift Schools?
We’re a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they’ve ever had.
We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation.
We offer you:
- Comprehensive training: Access a wide range of developmental training to boost your career.
- Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.
- Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.
The role is due to commence: September/October 2025
Closing date: 12th September
If you would like to discuss the role further please contact us.
We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application.
Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check.
Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered.
We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.
An excellent education for every child, in every classroom, everyday.



The client requests no contact from agencies or media sales.
We couldn’t do the work that we do across the county without the incredible support from our members and supporters. Do you have the desire to help us inspire more people to support our work through donations and membership? Do you want to be part of a fantastically passionate team working hard to nurture individual relationships with our members and supporters and provide regular opportunities for them to visit us, meet us and see and hear about our amazing work?
We are the county’s leading local charity working towards a county rich in wildlife and managing over 3,000 acres of land for wildlife and people across Worcestershire. We work with organisations and landowners to protect and connect wildlife sites across the county.
The organisation is currently supported by around 23,000 members and supporters, which is around one in 25 residents in Worcestershire. To date we have successfully recruited members through our membership recruiters, with others coming direct to us through our website or by visiting us at Lower Smite Farm. We need to continue to grow our membership supporter base and we need someone with the fundraising experience to help lead this growth and introduce innovative suggestions throughout the supporter journey and experience to strengthen recruitment and improve our retention and ultimately increase our income generation.
The role will focus on progressing our work around the supporter journey, ensuring that we reach as many potential supporters as possible and enable them to understand our work and feel motivated to support the organisation. Growing our prospect pool and educating these prospects to inspire them to become long-term supporters of our work is essential to the ongoing success of the organisation.
We’re Wild About Inclusion. To us, this means inspiring, empowering and engaging people from all backgrounds, cultures, identities and abilities, to change the natural world for the better. It also means cultivating inclusive workspaces that are free from discrimination, where differences are valued, everyone can be themselves and flourish, just like nature!
A full driving licence is essential. This is full time, permanent position. This role will be subject to reference checks and a DBS enhanced check with child barred list.
We work to protect wildlife across Worcestershire, both on our 80 nature reserves and through our work with others
The client requests no contact from agencies or media sales.
Coalition for Racial Equality and Rights (CRER) is seeking our next Executive Director. This is an opportunity to lead Scotland’s foremost strategic anti-racist organisation, taking forward its mission and objectives at a pivotal moment.
About Us
The Coalition for Racial Equality and Rights (CRER) is Scotland’s leading strategic anti-racist organisation. Based in Glasgow, we work to eliminate racial discrimination and harassment and to promote racial justice across Scotland through research, policy development, lobbying, campaigning and network-building.
Our mission is to protect, enhance and promote the rights of Black and minority ethnic (BME) communities across all areas of life in Scotland, strengthening their social, economic and political capital, particularly for those most at risk of disadvantage.
The Role
As Executive Director, you will be the senior officer responsible for the strategic leadership, policy development, office and staff management, financial control, stakeholder relationships and Company Secretary duties. You will ensure delivery of annual work plans, contractual compliance and organisational sustainability.
Key Responsibilities
- Strategy, Research and Policy Development: Provide strategic direction, delivering CRER’s vision, aims and objectives; lead development and execution of strategy with staff and Board, setting policy, research and advocacy priorities.
- Governance and Operational Management: Act as Company Secretary; oversee OSCR compliance; support the Board’s duties through guidance and information; prepare annual budgets; ensure sound financial management; oversee management accounts and annual reports; maintain infrastructure and regulatory compliance; implement risk management; develop funding applications and tender responses.
- Staff Leadership and Development: Lead and line-manage a motivated team; maintain and apply the CRER Policies and Procedures Handbook consistently.
- Stakeholder Relations and Public Relations: Manage external relationships with BME organisations, third sector, government, funders, academia, and parliamentarians; represent CRER in strategic discussions, public events, media, and on social media platforms.
- Other Duties: Any additional tasks required for effective organisational functioning.
Key Details
- Job Title: Executive Director
- Salary: £67,000 per annum
- Contract: Permanent, full-time (35 hours per week)
- Location: Hybrid home/office (minimum three days per week in our Glasgow City Centre office, with occasional travel across Scotland). Support with required relocation costs available.
Person specification:
- Degree level qualification or equivalent
- Expertise in strategic, anti-racist approaches to race equality
- Strong oral and written communication with diverse audiences
- Ability to interpret complex social policy and devise effective interventions for Black minority ethnic communities in Scotland
- Current awareness of developments in the race equality arena
- Lived experience of racialisation, applied to policy and practice
- Senior leadership with strategic planning and business implementation
- Proven track record in securing varied funding and managing charity finances and governance
- Skilled in report writing, research, presentations and policy influence
- Commitment to CRER’s mission, aims and values
- Relationship-building and interpersonal skills at all levels
- Strategic, analytical thinker who works well under pressure and exercises sound judgement
- Flexible team player with initiative
- Highly motivated self-starter driven to advance racial equality in Scotland
While prior experience in the above areas gained in a Scottish context would be desirable, CRER is keen to appoint the best person for the role wherever they may currently be, so long as they have the right to work in the UK.
The information pack can be found attached to this advert which includes details on how to apply. For an informal and confidential conversation about this position, please contact Jenny at Harris Hill via the apply button with suitable times to speak.
Closing date for applications: 9am, Monday 22nd September 2025.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, and will endeavour to promote equality for all candidates, in line with the protected characteristics and requirements of the Equality Act 2010.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
Carers UK is the national charity for unpaid carers. With more than 5.8 million carers in the UK today, we exist to make life better for those who provide unpaid care to family and friends. Through our information and advice services, peer support network, and campaigning for change, we are here for carers when they need us most.
You’ll be joining our Income Generation and Communications team - an ambitious and supportive department where collaboration, innovation and learning are at the heart of what we do. Together, we’re growing sustainable income to ensure unpaid carers across the UK get the support they need and deserve.
About the role
We’re looking for a proactive and organised Nations Trusts and Foundations Officer to help us grow and strengthen our funding from charitable trusts and foundations - specifically those supporting our work in Carers Scotland, Carers Wales, and Carers Northern Ireland.
This is a key role that directly supports policy influence and service delivery across the nations by securing flexible, budget-relieving grants. You’ll be responsible for researching funders, developing compelling applications, and building strong relationships with a range of national and regional trusts. You’ll also work closely with our teams in each nation to stay connected to their priorities and help translate their vital work into fundable and fund-winning cases for support.
It’s an exciting opportunity for someone who wants to deepen their expertise in trust fundraising while contributing to lasting change for unpaid carers.
About you
You’ll have experience of writing successful trust funding applications and will feel confident asking for grants of five figures or more. You enjoy writing clearly and persuasively, and you’re good at building positive relationships with funders over time.
You’re organised and reliable, able to manage a busy workload and keep on top of deadlines. You pay close attention to detail and take pride in producing accurate work, especially when reporting back to funders.
You’re someone who works well with others. You’ll enjoy talking to our teams in Scotland, Wales and Northern Ireland to understand what they need and how funding can help. You’re curious, committed, and care about making a difference to people’s lives.
It’s helpful if you already understand the charity landscape in the nations or the challenges unpaid carers face, but it’s not essential. Most important is that you bring a positive, thoughtful approach and are ready to learn.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email us to discuss.
The closing date for applications is 12pm, Monday 29 September 2025.
Please send in your application as soon as possible. We look forward to receiving your application.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing for this role as we receive applications.
We may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.
Nightstop Support Worker & Volunteer Coordinator
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £27,136 including Greater Manchester Weighting Plus Pension and Other Benefits
Location: Greater Manchester
Hours: Full-time, 37.5 hours
Closing Date: Sunday 21 September 2025
About the Role:
The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.
You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the Manchester office and cover referrals from young people in Greater Manchester
Key Responsibilities:
· Provide a welcoming and supportive service to young people at risk of homelessness
· Conduct needs and risk assessments and arrange Nightstop placements
· Support guests and volunteers through a 24-hour on-call service when required
· Recruit, onboard and engage new volunteer hosts
· Promote the service at events and meetings, building strong relationships with partners
· Maintain accurate records and support reporting processes
· Ensure safeguarding and health and safety requirements are met at all times
About You:
We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:
· Experience of working with vulnerable people or people experiencing homelessness
· Understanding of housing and homelessness legislation and safeguarding procedures
· Strong organisational and problem-solving abilities
· Excellent communication and customer service skills
· Confidence in working collaboratively with a range of partners and stakeholders
· Flexibility to take part in an on-call rota and occasional evening or weekend work
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation:
The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.
Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP
First Give inspires young people to make a difference to causes they care about. We work in partnership with secondary schools, providing a scheme of work that guides an entire year group of students to engage with local charities and causes, and then carry out social action (fundraising, raising awareness, campaigning, volunteering) in support of them.
At the end of each programme, a celebratory School Final is held, where groups representing each class deliver presentations about their projects - with one group winning a First Give grant of £1,000 for their chosen charity.
Our vision is of motivated and equipped young people using their skills to make the lives of others in their community better. Our values inform what we do at First Give. We are:
- Altruistic
- Inspiring
- Empowering
- Collaborative
- Professional
Programme Delivery Officer role
We are seeking a motivated and enthusiastic candidate to join our Programmes Team as a Programme Delivery Officer. PDOs are responsible for supporting and coordinating the delivery of First Give in up to 50 schools, ensuring smooth running of the programme, providing guidance and troubleshooting for the Lead Teachers.
The role is home-based, in Yorkshire, with regular travel to schools across the county and occasional forays to schools in the North-West. Several times a year travel will be required to London, where our office is based.
- Contract: 18-month FTC
- Salary: £26,840
- Location: Home-based, with travel as required
- Reporting to: Programme Manager
Key responsibilities
- Provide logistic and programme support to teachers delivering the First Give programme at their school, including but not limited to:
- an introductory Programme Call with the Lead teacher;
- delivering a briefing to class teachers;
- troubleshooting via phone and email;
- booking in First Give facilitated sessions
- Ensure all programmes are delivering all core elements of the First Give programme
- Update and monitor Salesforce to track programme delivery
- Liaise with freelance facilitators to ensure events at schools are effectively staffed
- Deliver Launch Assemblies, Workshops and First Give Finals in partner schools
- Collect data for monitoring (student surveys, teacher surveys, identifying potential stories of impact, writing programme reports)
- Ensure prompt delivery of any programme resources required by schools (including Coursebooks and other physical resources)
- Support in the collection and distribution of comms via social media, newsletters and other formats to raise awareness of First Give’s work
- Support with wider team projects as and when is necessary
This job description gives an outline of key duties and is not intended to be an exhaustive list. The post holder may be asked to take on other relevant responsibilities as reasonably requested by their line manager.
Safer recruitment
Safer recruitment and safeguarding is of paramount importance to us, as an organisation that works with and for young people. The successful candidate will be made a conditional offer subject to two references (one of which must be your most recent employer) and any offer of employment will be subject to a DBS check.
Person Specification
Essential
- Passionate about young people and their potential to drive social change
- Experience developing strong relationships with remote and external stakeholders
- Experience managing and supporting a large caseload of “client” relationships
- Experience delivering lessons, workshops or other sessions with young people
- Superb organisation and prioritisation skills
- Strong presentation and public speaking skills
- Strong facilitation and workshop skills
- Excellent communication skills (both written and verbal)
- Excellent attention to detail
- Willingness to travel around Yorkshire and beyond as required, with a clean and current driving licence
- Proactive, independent worker able to work well alone and as part of a team
Desirable
- Experience of working in a remote, decentralised team
- Experience in a customer service role
- Experience of working in the secondary education sector/with teachers
- Experience of using Salesforce
Why work for First Give?
First Give provides many benefits and prides itself on how it treats its staff. Our benefits include:
- 25 days of annual leave plus bank holidays, excluding bank holidays.
- Three additional days between Christmas and New Year given to staff gratis. An additional day off for your birthday in addition to your annual leave allowance.
- Access to Health Assured (health and wellbeing) Employee Assistance Programme.
- Generous training and professional development budget, with regular training offered through the Pears Foundation.
- As you will use your personal mobile for work, First Give provides a phone allowance to contribute towards your mobile costs.
- Team socials throughout the year.
The students we work with come from a diverse range of backgrounds, and so do we. We want to ensure that we are recruiting, retaining and promoting a diverse mix of colleagues. By fostering a diverse and inclusive culture, we will empower our teams to achieve our vision drawing on the broadest possible range of experiences. We therefore particularly encourage applications from candidates from minoritised groups currently underrepresented on our executive team, particularly black and minority ethnic and disabled candidates.
Application process
Please fill out the Microsoft form by clicking the 'Redirect to recruiter' button. The form includes a statement of how you fulfil the specification above, and why you want this role at First Give. Please also fill out our equality & diversity monitoring form as signposted (this will not be linked to your application).
- Application closes: Sunday 12th October 9pm
- Interviews: Tuesday 28th October
- Start date: January 2026
Creating opportunities where young people are inspired and empowered to give their time, money or skills to charities and causes that they care about

The client requests no contact from agencies or media sales.
Nightstop Support Worker & Volunteer Coordinator
Are you passionate about making a meaningful impact in the lives of young adults facing homelessness? Join a dynamic team as a Nightstop Support Worker & Volunteer Coordinator, where you will play a vital role in supporting and empowering individuals on their journey towards independence.
Position: Nightstop Support Worker & Volunteer Coordinator
Salary: £13,818 (£27,636 FTE) including London Weighting Plus Pension and Other Benefits
Location: London SE1
Hours: Part-time, 18.75 hours
Closing Date: Sunday 21 September 2025
About the Role:
The Nightstop Coordinator role is busy and varied role, it involves working with young people from when they approach the service to when they find longer term accommodation. You will be responsible for being the first point of contact for all young people, assessing each young person’s needs and risks, finding short and long term housing options, organising the logistics of each Nightstop placement and making sure that each Nightstop placement is safe.
You will also lead on the promotion of the service with the aim of recruiting new Nightstop volunteers. The role will be based in the London office and cover referrals from young people in London.
Key Responsibilities:
· Provide a welcoming and supportive service to young people at risk of homelessness
· Conduct needs and risk assessments and arrange Nightstop placements
· Support guests and volunteers through a 24-hour on-call service when required
· Recruit, onboard and engage new volunteer hosts
· Promote the service at events and meetings, building strong relationships with partners
· Maintain accurate records and support reporting processes
· Ensure safeguarding and health and safety requirements are met at all times
About You:
We are looking for someone who is committed to supporting young people and has the skills to work calmly and effectively under pressure. You will bring:
· Experience of working with vulnerable people or people experiencing homelessness
· Understanding of housing and homelessness legislation and safeguarding procedures
· Strong organisational and problem-solving abilities
· Excellent communication and customer service skills
· Confidence in working collaboratively with a range of partners and stakeholders
· Flexibility to take part in an on-call rota and occasional evening or weekend work
In return for working here, you will receive:
• A comprehensive training package tailored to your needs and role
• Flexible working model for suitable roles
• 26 days annual leave rising to 30 after five years of service
• Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• Death in service (4x Base salary)
• Legal Advice line
About the Organisation:
The charity is dedicated to supporting vulnerable young people and adults at risk of homelessness. With services from Newcastle to London, they focus on prevention, resilience, and providing opportunities for a brighter future. Guided by Vincentian values, they aim to empower individuals to become self-sufficient and confident. Join the team and be a part of the mission to create lasting change.
Other Roles You May Have Experience Of Could Include: Progression Coach, Homelessness Support Worker, Youth Support Worker. Supported Housing Officer, Young People’s Case Worker, Community Outreach Worker, Case Manager, Housing Case Worker, Volunteer Manager, Volunteer Coordinator, etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
WHO WE ARE
Animal Equality is an international animal protection organisation working with society, governments and companies to end cruelty to farmed animals. Animal Equality has offices in the United Kingdom, the United States, Germany, Italy, Spain, Mexico, Brazil and India.
Animal Equality releases investigative materials captured from inside factory farms and slaughterhouses, exposing the conditions that farmed animals face around the world. We publish our findings on television, in newspapers and online. We routinely secure mainstream media coverage, including on the BBC, ITV, Sky News, The Times, The Guardian, The New York Times and many more.
Animal Equality also advocates for political change. Our current campaigns include a UK ban on foie gras imports, increased enforcement of existing animal protection laws, legal protections for farmed fish, and Government subsidies for transitioning towards a plant-based food system.
We focus on farmed animals because of the scale and severity of the issue. More than a billion animals are confined and killed for human consumption every year in the UK. Farmed animals also often suffer in some of the worst ways: pigs typically endure painful mutilations, many chickens die of heart attacks, fish are confined in underwater cages, and some farmed animals are victims of deliberate abuse and neglect. But the problem is solvable! By utilising effective campaigning strategies, Animal Equality is having an impact for animals around the world and building a future where all animals are respected and protected and are no longer exploited for human consumption.
Animal Equality UK’s current key campaigns include:
- Strengthening enforcement of animal protection laws.
- Halting the expansion of Scotland’s salmon farming industry.
- Achieving a ban on foie gras imports.
- Securing species-specific slaughter legislation for fish.
- Inspiring the public to eat plants, not animals.
ABOUT THE ROLE
We are seeking a highly organised, detail-oriented Operations Officer to play a central role in ensuring the smooth running of Animal Equality UK’s internal operations and supporter services.
This is a varied role covering administration, finance, data management, supporter care, and event coordination. You will be the first point of contact for many of our supporters and stakeholders, providing excellent service while supporting team members across all departments.
The ideal candidate will be proactive, solutions-focused, and comfortable balancing multiple projects in a fast-paced environment. You will have a ‘can-do’ attitude and a calm and professional demeanour, thrive on problem-solving, and take pride in ensuring that systems and processes run efficiently behind the scenes.
JOB DESCRIPTION
- Culture and internal support: Act as a culture ambassador, upholding Animal Equality’s values of professionalism, resilience, accountability, and compassion. Strengthen communication between teams and ensure effective use of project management tools. Identify and lead process improvements with guidance from the Operations Manager.
- Supporter and donor care: Serve as the first point of contact for supporter queries via phone, email, post, and social media. Provide excellent donor support, including thanking donors, resolving payment issues, and sending mailings. Maintain supporter and volunteer records accurately in CRM systems and ensure compliance with GDPR.
- Finance and reporting: Process expenses, supplier payments, and support budget forecasting. Assist with Gift Aid claims, monthly data uploads, and finance reports. Prepare scheduled reports and presentations to track progress against objectives.
- Team processes: Support recruitment processes, including application handling, interview coordination, and onboarding/offboarding schedules. Ensure smooth induction for new staff and manage equipment, training resources, and access.
- Events and operations: Assist with the organisation of internal training, team meet-ups, and supporter events. Support health and safety measures for team members and volunteers at peaceful protests, undertaking risk assessments and first aid training. Manage stock and campaign materials, fulfil supporter requests, and oversee mailing logistics.
- Data and systems: Conduct database cleansing and maintain accurate supporter, volunteer, and executive records.
- Represent Animal Equality’s culture: Support Animal Equality’s life-saving work by producing high-quality output, embracing and representing the organisation’s culture principles proudly at all times, and supporting our philanthropic efforts.
- Support with other ad hoc duties, as requested by your line manager.
ABOUT YOU
You are a reliable, proactive, and solutions-focused team player who takes pride in creating order and efficiency. Embracing Animal Equality’s culture principles and reinforcing them proudly, you balance meticulous attention to detail with a flexible, positive, level-headed approach and are motivated by helping the organisation succeed for farmed animals.
You actively seek constructive feedback and use it to continuously improve your work. You show ownership and a growth mindset that is focused on improving the world for farmed animals. Knowledge of farmed animal issues and alignment with Animal Equality’s mission is a must, as is professionalism, adaptability, and discretion.
You must have a minimum of one year’s experience in operations, administration, project management, or a related role. With exceptional communicational and time-management skills, you are comfortable balancing competing priorities and will bring a friendly, professional attitude at all times. Adaptable and solutions-focused, you are confident when learning new technologies.
You will be based remotely in the UK. In addition to monthly meet-ups, some travel within the UK may be required for demonstrations, meetings, and events. While not common, occasional evening or weekend work may be necessary to support campaigning activities. Any additional hours worked and agreed with your Manager can be reclaimed as TOIL.
BENEFITS
- Holiday entitlement equal to 33 days per year (including standard public holidays).
- Personalised employee assistance programme (EAP): An Animal Equality-funded benefit that offers employees confidential counselling and advice on a wide range of work and personal issues. The programme offers several services, such as a 24/7 confidential helpline and expert cognitive behavioural therapy.
- Flexible hours, with the option to start between 8am and 10am and finish between 4pm and 6pm.
- Able Futures Support: The service is a nine-month, practical and confidential support service for employees whose circumstances or mental health may impact their wellbeing or work. Employees can work with a mental health professional to deepen their understanding of how their mental health may impact them and build coping skills and resilience to thrive at work.
- Yearly stipend to access learning and development resources to help employees further grow their personal and professional skills.
- A free vegan lunch every month at the Animal Equality monthly meetups.
APPLY NOW
For more information and to apply, please visit our vacancies page.
Closing date: 5.00pm on Friday 19th September 2025.
Animal Equality’s vision is a world in which all animals are respected and protected.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.
We are dedicated to improving lives through social prescribing and community-based support. As our organisation enters a new chapter—with founding directors stepping back—we’re looking for a Finance Administrator to help us build stronger, more efficient financial systems and support our mission to promote mental wellbeing.
This is a fantastic opportunity for someone with a keen eye for detail and a passion for finance to make a real impact. You’ll be responsible for maintaining accurate financial records, supporting reporting and budgeting, and helping us improve our finance administration processes.
working collaboratively with individuals and communities to help them achieve their aspirations and improve their health and wellbeing
The client requests no contact from agencies or media sales.
Charity Support Officer
Location: Remote, with regular meetings in London, applicants must be based in or around London
Salary: £27,700 - £29,000 per year
Contract: Full-time with opportunities to work flexibly over 4 days
Reporting to: CEO
About AWN
All Ways Network (AWN) is a UK-registered charity dedicated to empowering non-profits that support diverse Muslim communities across the UK, particularly those with an annual income under £1 million towards becoming fundable.
We provide grassroots organisations with vital services from bid-writing and application reviews to webinars, training, and tailored charity support. This helps them access funding, strengthen governance, build capacity, and adopt best practices in a challenging funding landscape.
Committed to equitable grant-making and a stronger civil society, AWN champions the vision of: “Thriving non-profits empowering Muslim communities to enrich UK society.”
Role Overview: Knowledge in grant-funding, capacity building, organisational support
We are seeking a proactive and collaborative Charity Support Officer to help deliver AWN’s mission. You will be the first point of contact for grassroots charities, supporting them to strengthen their organisations and improve their chances of securing grant funding by offering practical guidance, signposting, and building trusted relationships that help them grow in confidence and resilience. The role includes helping organisations strengthen governance and compliance, sharing information on grant-funding opportunities, and supporting them to identify challenges and develop practical solutions.
The non-profits you will support work across a wide range of areas for example: women, health and wellbeing, youth, homelessness and poverty, family services, sports, faith groups, crime and gangs, prisoners and ex-offenders, refugees and asylum seekers, drug addiction, older people and rehabilitation, and many more.
Bringing a strong awareness of the barriers facing small charities particularly Muslim-led groups, will be key to helping them build long-term sustainability and impact.
Key Responsibilities:
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Act as the first point of contact for charities and community groups, managing a varied caseload and balancing priorities.
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Carry out needs assessments to understand organisations strengths, challenges, and funding needs, and develop clear action plans.
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Provide tailored support, including health checks on governance, compliance, finances, and funding readiness, offering recommendations and signposting to specialist services (e.g., Cranfield Trust, CVS, Charity Excellence etc).
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Advise on funding opportunities, strategy, and application readiness, with referrals to bid-writing support where needed.
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Deliver workshops, webinars, events, and one-to-one sessions to build skills, knowledge, and confidence of UK grassroots organisations.
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Work collaboratively with organisations and AWN colleagues (including via the triage and referral system) to identify challenges and develop practical, sustainable solutions.
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Build and maintain strong relationships with charities, funders, and sector partners across the voluntary, public, and charity sectors.
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Represent AWN at external events, conferences, and meetings, helping to organise and deliver events linked to your work.
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Keep accurate records on the CRM, gather feedback, write case studies, and contribute to monitoring, evaluation, and service development.
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Support AWN’s communications by contributing updates for the website and social media.
What We’re Looking For
We’re looking for someone who is approachable, empathetic, and motivated to make a difference. You’ll have a natural ability to listen, build trust, and meet people where they are, while offering constructive and practical support. Patience, curiosity, and cultural awareness will help you understand the diverse realities of grassroots charities and the communities they serve.
Alongside these personal qualities, you’ll bring a good understanding of the charity sector and the challenges facing small non-profits across the UK, for UK Muslim-led organisations. You’ll have exceptional knowledge of governance, compliance, and funding pathways, and the confidence to guide organisations towards growth, resilience, and long-term impact.
Essential Criteria
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3+ years’ experience within the UK charity sector (domestic, not solely international).
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Strong understanding of charity governance, compliance, and the UK funding and grant-making landscape.
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Insight into the needs and challenges of small and grassroots non-profits, with awareness of the systemic barriers affecting Muslim-led organisations.
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Experience supporting or advising charities, community groups, or local networks to build capacity and resilience.
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Ability to work collaboratively with organisations, offering constructive and practical guidance.
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Excellent communication and interpersonal skills with confidence in public speaking and engaging a wide range of stakeholders.
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Strong organisational and administrative skills with attention to detail and the ability to manage multiple priorities.
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Demonstrated ability to work independently, take initiative, and adapt in a fast-paced environment.
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Comfortable working autonomously and as part of a small team, with minimal supervision.
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Confident using technology to deliver support and manage work effectively, including CRM systems, Microsoft Teams, and other digital tools.
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Experience in one or more of the following areas:
- Community engagement and outreach
- Event or project coordination (online and in-person)
- Delivering presentations, workshops, or training sessions
- Monitoring, evaluation, and learning activities
Recruitment Process
Interviews will take place early October 2025.
The process will include two stages: one online and one in-person (to be held in the City of London).
Exact dates will be confirmed before the application deadline.
The client requests no contact from agencies or media sales.
We are seeking a motivated, organised, and people-focused Operations and Facilities Manager. This role is central to ensuring our services and spaces operate smoothly and in line with our values.
The Operations and Facilities Manager will lead on health and safety, HR processes, service contracts and compliance. They will manage key staff, ensure strong safeguarding practices, and maintain the effective running of our facilities, systems, and procedures. The postholder will also work closely with the Chief Officer to translate our strategic priorities into well-managed action on the ground.
This is a hands-on role for someone who enjoys bringing structure and leadership to a small, passionate team in a community setting.
The client requests no contact from agencies or media sales.
Programme Officer
DHL UK Foundation
Hybrid with weekly travel (2-3 days per week) to offices in Staines, Milton Keynes and London. The ideal candidate will be based in one of these areas and comfortable with regular travel
Permanent
Full time
Salary £35,000
Excellent benefits including 25 days annual leave (and an option to purchase additional leave), pension scheme, private medical insurance, retail discounts and training and development opportunities
Are you a passionate self-starter with an adaptable approach and excellent communication skills and committed to tacking youth unemployment? Are you looking for a new opportunity to join a small, collaborative and dynamic team, motivated by your passion for social mobility and experience working in the charity sector?
Charity People are delighted to be partnering with the DHL UK Foundation, a registered charity working in close partnership with the DHL businesses in the UK to support underserved young people in the UK, to help recruit a proactive and driven Programme Officer.
Through strategic grants to aligned charity partners and a skills-based employee volunteering programme, the DHL UK Foundation supports underserved young people (aged 11-25) to access decent employment and thrive in their careers. This is an exciting time to join the DHL UK Foundation as they recently launched their 2025-30 strategy. For more information about their work and new strategy, please visit: .
The Programme Officer is a newly created role to respond to the needs of the new strategy. They will manage strategic charity partnerships and deliver programmes and projects that support youth employability across the UK. Whilst managing partners and projects, this role will report on impact data, communicate the purpose and impact of DHL UK Foundation, and build strong relationships with stakeholders.
Key responsibilities:
* Partnership Management: Project manage, support and build strong relationships with strategic charity partners to maximise the impact of grant funding, monitor progress and performance against agreed metrics and prepare reports.
* Project Management: Deliver projects that leverage DHL's expertise and resources to support charity partners and the young people they serve; support the employee volunteering programme, GoTeach, to ensure it meets objectives and delivers impact.
* Data Reporting: Collate, analyse, and present impact data to demonstrate the effectiveness of partners and programmes, working with an external evaluator, and prepare reports and dashboards for the DHL UK Foundation's Board, DHL employees and external stakeholders.
* Communications: confidently communicate the DHL UK Foundation's purpose and impact through presentations, reports, case studies and digital content, and represent the DHL UK Foundation to the DHL business through presenting at meetings and events, both virtually and in person.
The Programme Officer will have experience working in partnership with charities and managing projects in the charity or corporate responsibility sector. You will have a passion for making a difference to the lives of underserved young people and be able to demonstrate strong relationship management and communication skills. You will have an analytical approach with data reporting experience, and strong organisational skills and proficient in utilising Microsoft suite including Outlook, Excel and PowerPoint. You will be able to think critically to innovate, and problem solve and be able to work independently and collaboratively, both in the office and remotely.
The ideal candidate will have knowledge of youth employability and social mobility in the UK, experience of communicating and presenting to stakeholders in the corporate sector, familiarity with CRM or impact measurement tools and experience with corporate volunteering.
The role is hybrid so you will be based from home for part of the week but you will be happy and committed to travel to DHL UK Foundation offices 2-3 times a week in either Staines, London or Milton Keynes, either by car or by public transport. Travel expenses are covered but you will need to live in reasonable commutable distance to one of these locations (ideally Staines or London). Access to a car, whilst not essential, would be helpful for you for this role.
The post is subject to two satisfactory references, an enhanced DBS check and Right to Work in the UK.
How to apply:
The application process is CV and tailored supporting statement of no more than one side. In the first instance, please send your up-to-date CV using the link below for more information. The closing date for your CV and supporting statement is 5pm Monday 22 September. Interviews will take place on Tuesday 30 September (virtual first stage) followed by a second stage on Tuesday 7 October (in person in Staines).
We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Supporter Engagement Officer
We have an excellent opportunity for a proactive and professional team player with outstanding communication, decision-making and interpersonal skills and a strong customer service ethic to join the team!
Position: Supporter Engagement/Development Officer
Location: Sidmouth/hybrid
Hours: Full-time, working 35 hours per week, 08.30-16.30, Monday-Friday.
Salary: £30,515 per annum
Contract: Fixed-term contract starting as soon as possible, until 16th October 2026
Closing Date: Wednesday 17 September 2025. However, we reserve the right to close this role early if a suitable candidate is found.
About the Role
The busy Supporter Development team cover a number of areas including raffles, lottery, membership, regular giving, reactivation, consent management, gift aid and cash giving. As Supporter Development Officer, you will deliver campaigns and activities for the Supporter Development side of the Individual Giving team, successfully managing the supporter development activity in line with the agreed annual targets and the Fundraising Strategy. Working with the Senior Supporter Development Officer and the Supporter Development Manager, you will deliver the supporter development roadmap, continuously monitoring performance and making improvement recommendations.
Your principal duties and responsibilities will include:
- Managing integrated donor journeys on channels such as online, post and social, with a donor centric approach.
- Inputting into and delivering the Fundraising Strategy within the Supporter Development Team.
- Working within the Supporter Development Team to deliver a donor centric lifetime value optimised approach.
- Reporting on the targets and KPIs of campaign activity.
- Applying a test and learn strategy for supporter journeys, and sharing learnings with the Supporter Development Team, upskilling team knowledge and experience within key areas of delivery.
- Project managing campaigns and activity including expenditure budgets.
- Working closely and in partnership with external agencies to deliver campaign activity.
About You
You will have demonstrable experience of managing fundraising or customer service campaigns and activities and project management experience. With proven track record of working within a team environment with complex internal stakeholders, you will have experience of managing direct marketing budgets and of supporting direct marketing analysis to enhance the performance of channels, products, and specific appeals.
Benefits include
- Competitive pension.
- Life assurance – 2 x annual salary.
- Healthshield.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Supporter, Client, Customer, Marketing, Supporter Development, Client Development, Customer Development, Marketing, Development, Supporter Engagement, Client Engagement, Customer Engagement, Marketing, Engagement, Supporter Engagement Officer, Client Engagement Officer, Marketing Officer, Marketing Executive, Client Support, Customer Support, Customer Service Agent, Customer Service Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation