Volunteer services team manager jobs

 Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? Do you have experience of accessing liver surveillance services? We are looking for self-motivated individuals who like to be part of a team but equally can work on their own. The post holder must have a desire to make a difference in promoting liver health and hepatitis C among services and affected communities, and by increasing access to treatment and liver disease care. The Hepatitis C Trust develops projects nationally where peers use their lived experience to provide education and training, one to one support and increase awareness, and access to testing and treatment for people who may be at risk of various health conditions. This exciting new role supports the delivery of the liver cancer surveillance project across Nottinghamshire working closely with the clinical team and being a core element of the day to day running of the mobile van service on which the project operates. We are looking for a passionate and skilled peer lead who has a willingness to travel and we welcome creativity and innovation in all our work. We are a patient-led organisation – you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. It is essential the post holder hold a driving licence.

Camwch i mewn i daith drawsnewidiol gyda Cyfleodd Dysgu mewn addysg

Step into a transformative journey with Working Options. We're on a mission to empower young people aged 14-19 across the UK, and you can help make a real difference. As our Project Coordinator, based in Wales, you'll play a crucial role in connecting volunteers with schools and fostering impactful relationships, all while working within a dynamic, entrepreneurial environment.

We believe in inclusivity, trying new things, setting high expectations, and creating real opportunities for young people. With the support of our experienced team and dedicated trustees, you'll have the chance to shape young people's career ambitions.

If you're self-motivated and eager to contribute to a great mission, this is your chance to join a team that's helping young people to transform their career and life chances.

Don't just take our word for it, here's what one of our young people had to say:

"My personal experience has been exceptional. There is a collaborative atmosphere, and it is truly empowering to be part of a charity that values student input and involves us in decisions that directly affect our lives." – Working Options Alumnae.

Find out more about the role and hear from our Chief Executive about our charity's ambitions in our Applicant Information Pack.

Person specification 

WE ARE LOOKING FOR SOMEONE WHO:

• Has a passion for our cause.
• Is fully committed to equality, diversity, and inclusion.
• Is self-motivated.
• Has excellent attention to detail.
• Can juggle multiple priorities, sticking to deadlines and flagging when priorities need reviewing.
• Has a flair for developing great relationships, particularly with schools and colleges.
• Is proactive and tenacious, able to seek out new opportunities and remain resilient.
• Is creative and likes coming up with new ideas.
• Is ambitious for themselves and for the charity.
• Has high computer literacy.

DESIRABLE:

• Experience within educational settings or working with young people in Wales.
• The ability to communicate in the medium of Welsh.

ESSENTIAL:

• Based in Wales.

We carry out social media checks on shortlisted candidates as part of our recruitment process, using only publicly available information and in line with our data protection responsibilities.

While we don’t specify this in our person specification, we are particularly interested to hear from applicants who have experienced some of the challenges that young people across Wales face today.

The Role:

As a member of the Work Experience team, you will play a key role in facilitating meaningful work experience placements for young people in Tower Hamlets. In this role, you'll work closely with local employers in Tower Hamlets and the City of London to support them in delivering engaging placements.

Responsibilities will include actively recruiting and onboarding new employers through phone calls, online meetings and carrying out on-site health and safety checks. In addition, you’ll support the Work Experience Manager in delivering school-based sessions, such as assemblies and Q&A drop-ins, to help prepare young people for their placements. You’ll also assist in coordinating placements at The Switch by creating schedules and supporting young people with their tasks. During delivery weeks, the team is responsible for providing responsive support to employers and schools. In case of any issues, you may be required to work from the office five days per week during these periods. 

Details:

· The role sits in the Work Experience team and reports to Work Experience Manager

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays

· Working from home (WFH) is typically 2 to 3 days a week, except on delivery weeks where you may be required to be in the office 5 days per week

· Flexibility may be required to cover meetings or deliver events outside of these hours and WFH days

· Start date end of June/early July 2025

What we offer you: 

• 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure 

• Health cash-back package, including discounts on gym memberships and retail 

• Hybrid working

• Pension

• Learning and Development opportunities including Learning at Work Week activities 

• Volunteering days to spend on an activity close to your own heart.

Senior Cook

27,795.00 pa (FTE)

37.5 hours per week

About us:

At Bluebell Wood Children’s Hospice, we support babies, children and young people with life-limiting conditions.  Our aim is to reach every family that needs our help and to offer them the very best choice of care. Every year we need to raise £6.7m to keep our doors open and only around 17% of our income comes from government sources, the rest must be raised through fundraising activity. Our uncompromisable support services are wide ranging and bespoke to each family and include overnight care, music therapy, counselling, sibling support groups, end of life care and home visits.  
 
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use. 

The role:

We are looking for an enthusiastic Senior Cook, passionate about quality food, excellent customer service and with a genuine connection to the families we support.

Reporting to the Head of Facilities & Estate you will lead the catering team, have experience of working with children and families who have complex needs, offering menu choices that meet their individual requirements.

As we prepare to launch our new organisational strategy in April 2025, we've collaboratively developed new values that reflect our vision. It’s an exciting time to join Bluebell Wood and especially in such a key role.

If you have previous catering and/or kitchen management experience with a relevant catering qualification (NHD, HCIMA) or equivalent and have the ability to provide strong leadership skills, we’d love to hear from you. 

The requirements:

To fulfil the role effectively you should have the following skills, experience and qualifications:

• Familiarity of catering for differing dietary and cultural needs, with a good knowledge of using seasonal and donated food
• Demonstratable knowledge of food hygiene regulation
• Experience of front-line work with members of the public
• Experience of catering for children and adults with special dietary requirements
• Experience of working with and supporting volunteers
• Ability to take initiative to deal with day-to-day issues
• Great interpersonal skills, a passion for hospitality, and able to demonstrate understanding of, and empathy with, the hospice sector

In return, we can offer you a fantastic working environment and the following benefits:

· 25 days’ annual leave plus bank holidays with the option to buy and sell

· Employee assistance programme - including mental health care and out of hours GP access 

· A commitment to your professional development

· Matched pension scheme of 5% of salary

· Enhanced maternity and paternity pay

· Free parking on main site

· Subsidised lunch

· Free tea and coffee

· Cycle to work scheme

· Eligible for NHS Blue Light Card

At Bluebell Wood Children’s Hospice we value everyone who works with us, embrace individual differences and recognise that great things happen when we work together.

We are recruiting a high energy and hands on Garden Manager to work closely with the Senior Leadership team at Sufra to support the development and expansion of the community garden, and manage the team of garden staff and volunteers. This is an exciting time in the development of St. Raphael’s Edible Garden, as we are looking for an experienced Garden Manager to oversee the next steps in the development of the site, deliver a range of learning outcomes and fully implement, manage and further develop all aspects of the garden project.

Alongside practical educational outdoor experience, the successful candidate will understand how to design educational programmes that are accessible and engaging for a range of audiences, including school children and young people, adults with additional needs, and wider community. Project management and organisational skills are also essential. This is an immensely rewarding role working in a dynamic charity built on an ethos of sharing, hospitality and inclusivity, that would suit a committed individual who is willing to go the extra mile. Through their activities, the Garden Manager will be able to convey the charity’s passion and commitment to supporting vulnerable people in Brent and transforming the lives of beneficiaries. 

Permanent

15 hours per week over 6 days Monday to Saturday, usually 2 full days with additional hours according to business need

£10,013.51 pro rata

Benefits

Benefits include 28 days holiday per year pro rata plus 8 bank holidays pro rata. Stakeholder pension scheme with matching contributions up to 8% - full details can be found on our website. Free parking.

Location

The Children's Society Shop, Prince Edward Rd, South Shields, (The Nook), Tyne & Wear.

The Children's Society has been helping children and young people in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We are looking for for someone who loves working with people and has the ability to lead in the absence of the shop manager as well as working alongside them in a team. Are you motivated with strong interpersonal skills and thrive on challenges? Can you assist the manager in driving sales and able to work closely with a team of volunteers to deliver the best customer service?

A key part of this role will be your ability to communicate effectively with volunteers and the public as well as your shop manager in a very busy environment.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is midnight on Sunday 8th June 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 23rd May onwards.

Interviews will be held on a date to be confirmed.

IN2

The role of the Young Carers Programme Manager is to lead on the delivery of our employability and aspirations programming for young adult carers, to support positive transitions from education into employment. The role works in partnership with our network of local carer organisation, employers and wider sector stakeholders, to deliver an engaging and diverse programme of opportunities for young adult careers to meet with employers, experience work environments, and broaden opportunities to access careers of choice.

Our ideal candidate:

• We are looking for someone with strong organisational skills and the ability to manage competing priorities, regardless of the industry you've worked in.
• Skills such as project coordination, gained through professional roles, volunteering, or other responsibilities, will be highly valued.
• Excellent presentation skills and ability to speak engagingly in public to a range of audiences will be key.
• Knowledge and understanding of young carers issues would be beneficial, whether gained in a personal or professional capacity, such as policy and legislation affecting young carers, children, and young people generally.
• Familiarity of monitoring and evaluation processes.
• Competency in digital tools and social media which can be used to engage, promote activities and events for young people.
• Experience of delivering employability and/or skills development programmes would be beneficial.
• Demonstrated experience working with volunteers and coordinating volunteering programmes.

If this sounds like you, download the recruitment pack below to find out more about the role.

We are looking for an Engagement Manager (East of England) to join us on a fixed term contract, for 12-months, to cover maternity leave.

About the role

The key purpose of the Engagement Manager role is to deliver regional Sight Loss Councils across the East of England and to engage with blind and partially sighted people across the region.  We currently have two Sight Loss Councils (SLCs) in this region, so the postholder will be expected to care-take and develop both SLCs, focusing on the retention of the volunteers engaged and making sure the projects and work they are involved in, continue with success. You will also be managing and developing stakeholder relationships across all the areas in which we work including transport and health sectors, as well with local authorities and arts and culture venues in the region.

About you

You will have the passion and ability to use your lived experience or experience to influence change, for the benefit of blind and partially sighted people. As an experienced volunteer manager, you will engage and lead Sight Loss Council members in the implementation of the region’s business plans to bring about change across transport, health and the built environment, as well as areas of local interest such as arts and culture or retail.

You will be a self-starter and work well on your own but will also enjoy being a part of a team of other Engagement Managers across the country, with whom you can learn from, as well as share good practice with.

About us

At Thomas Pocklington Trust, we’re promoting equality and inclusion blind and partially sighted people in every aspect of society. One of our many missions is to establish Sight Loss Councils across the UK, to tackle local issues and work with businesses and service providers to improve the accessibility of their services.

Flexible home working, with requirement for travel to BDA Office Birmingham twice a month.

Salary £50,755 per annum - full time 36 hours per week (job share will be considered)

Benefits include: 30 days holiday, working flexibly policy, non-contributory healthcare benefits and a company pension scheme.

Deadline for applications:    Friday 23rd May 2025

Interview Date:  Thursday 5th June 2025

We are the British Dietetic Association (BDA). We are an award-winning not-for-profit organisation, based in Birmingham, employing dedicated, dynamic and professional staff who deliver services for our membership of more than 12,000 dietetic professionals.

We are the leading organisation of nutrition professionals in the UK; representing the entire nutrition and dietetic workforce across all sectors. Our vision is to improve the health of the UK population by protecting and improving health and care services, developing health and social care policy, improving the impact of dietetics and promoting positive discussion on food, nutrition, wellbeing and health.

Role details:

The BDA is seeking a new Research Manager to work as part of the Education and Professional Practice Team, leading on the research and impact activities of professional dietetic practice. The role will also provide line management within the team.

The role will support the BDA’s Strategic Plan 2024-34 and lead the growth and delivery of the annual Research Symposium. The role will suit a candidate with a sound understanding and experience of the breadth of dietetic practice and research, and the factors that influence it. Working innovatively the post holder will develop and progress research within dietetic practice, building confidence in the dietetic workforce to be research active.  

 Ideal candidate:

We are looking for somebody who is an expert in research methodologies, and appraisal and is comfortable setting and influencing research strategy.  Ideally we would like somebody who has or is studying for their doctorate in dietetics and experience working in a practice setting would be advantageous. This is a senior internal and external facing role working alongside the Director of Education Practice and Research, and the Education and Practice Managers. The candidate will enjoy supporting colleagues and members to engage and deliver research related projects, and demonstrate impact through evidence-based practice.

In return, we offer exciting opportunities to raise the profile of research, innovate, and build purposeful external stakeholder relationships. The BDA have a collection of small departments who all work closely together and have a ‘one team’ ethos. The role will require somebody who enjoys the challenges that come with delivering and reporting on strategic targets and measuring impact.

For full details of the role, please download and refer to the Job Description.

We would strongly encourage any dietitian interested in the role to contact the BDA for an informal, confidential discussion about this post and opportunities for flexible working. Please refer to our website for contact details.

The job advert is shown on the BDA website, and for discussion about the role, please telephone the Birmingham office number and ask for Najia.

Please note: Only applicants who submit a covering letter will be shortlisted for interview.

We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.

The Project Manager (Sport) will lead on developing projects which increase and diversify the sports-based enrichment opportunities available for young people completing their DofE sectional activities.

The role will include leading on project design and delivery, building partnerships with national sports providers, and exploring how the DofE can develop an enhanced sports and physical activity enrichment offer for young people.

Based in the UK Strategic Programmes Directorate, the role will include working closely with colleagues across the Charity, including the Quality and Compliance (Q&C) Directorate. A key focus will be working with Q&C colleagues to develop a new licence-based opportunity, which will support the DofE’s partnership working with sport-based National Governing Bodies (NGBs).

What we are looking for:

We are looking for a driven, passionate and enthusiastic individual, with a track-record of leading successful projects in the sport and/or enrichment sector.

An ability to build strong relationships, develop partnerships and create successful multi-partner projects is key.

The role will focus on the development of a new project. We are looking for someone who can innovate, is solution focused, and above all, is motivated to support young people.

A full job description can be viewed below.

What will you get in return?

The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.

You will be joining a team of empowered colleagues working together.

From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more. 

Contract type: 2 Year Fixed Term

How to apply:

If you think you have the desired skills and experience, then please apply online. As part of the application process, you will be expected to complete a statement of suitability and answer competency-based questions relevant to the role to help us assess your application.

Closing Date: 18th May 2025

First Interviews: WC 2nd June 2025

Second interviews: 12th/16th June 2025

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

Job Purpose

This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).

The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.

Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.

The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.

 

The Role

The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.

The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within forensic services
• Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff

 

Person Specification

• Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approaGood communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours, during the day and on weekends
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

St. Edmund and St. Joseph, Southampton City Centre Parish are seeking a Property Manager.

To oversee the parish property and buildings for the two sites St Edmunds and St Joseph’s Southampton which comprise of listed churches, halls, offices and residential properties.

Proactive property management, working with instruction of the Diocesan Estate team to comply with diocesan policies.

Be accountable and submit reports to the Diocesan Estate Team as required.

This is an exciting time to join our friendly, busy, and supportive team as we implement our 10-year Mission Plan, shaping the future of our Diocese and the communities we serve.

The Catholic Diocese of Portsmouth is a registered charity. Employees working in parishes are formally employed by the Diocese of Portsmouth and must comply with all diocesan policies and procedures, as well as those related to local arrangements specifically authorised by the Parish Priest.

Property Manager - Job Description

Main Duties

Repairs and Maintenance

• Manage the repair and maintenance of the parish site to ensure they are safe, clean, and welcoming.
• Undertake regular property and site inspections and manage actions.
• Responsible management of religious and listed buildings.
• Contractor management – Coordinate works to deliver value, meet quality and safety standards.
• Arrange periodic building inspections, liaise with estates on associated work.
• Submit reports to the Diocesan Estate Team as required.

Health & Safety

• Management of Statutory Inspection – arrange, manage and monitor.
• Use WorkNest H&S management system to manage compliance and risk issues.
• Work with H&S Competent Person and Estates Team, adhering to health and safety legislation.

Residential Lettings and Hall Hire

• Proactively manage income generating residential properties and parish halls.
• Work in partnership with managing agents so that rental properties are safe and achieve competitive rent.
• Periodically meet with managing agents to ensure that the best service is being provided.
• Maintain good relationships with tenants who use our halls and office space.
• Manage parish hall hire queries and coordinate the compliant use of facilities.

Governance and Compliance

• Ensure parish compliance with all diocesan policies.
• Maintain a parish asset register, inventory and annually review insurance cover. .
• Assist the Parish Priest in preparing reports and documentation for diocesan audits and reviews.
• Implement and oversee GDPR policies related to parish data collection and usage.

Volunteer Coordination

• Support and guide parish volunteers involved in facilities, or health and safety activities.
• Organise and oversee rotas for volunteers assisting with maintenance tasks.

Professionalism and Values

• Uphold and promote the ethos and values of the Catholic Church.
• Work collaboratively with the Parish Team to ensure the Parish Priest is effectively supported.

Key Internal and External Relationships

• Parish Priest, clergy and Pastoral Area colleagues
• Diocesan Teams - Finance, HR, Estates, Safeguarding, Communications, and Governance
• External suppliers and contractors

Property Manager – Person Specification

Competence, Expertise and Knowledge:

Essential

• Strong organisational and problem-solving skills, with the ability to manage multiple priorities.
• Solid experience of property management
• High level of proficiency in IT, including Microsoft Office and financial software.
• Knowledge of property management, including maintenance and health and safety compliance.
• Excellent communication and interpersonal skills, with the ability to engage with people at all levels.
• Valid driving licence and access to a vehicle.

Desirable

• Professional property or Health & Safety qualification
• Knowledge of the values and teachings of the Catholic Church.
• Experience working in a parish, charity, or non-profit organisation.
• Knowledge of safeguarding and data protection practices.

Salary, Benefits & Location

Salary: £30,000 - £32,000 Depending on experience and skills

Hours: Full Time, 37.5 hours per week

Contract: Fixed-Term 1 Year

Location: Based at St. Edmund Church Parish Office, The Avenue, Southampton, SO17 1XJ

Benefits:

25 days holiday plus bank holidays

Life Assurance and Employee Wellbeing

Contributory pension scheme with Scottish Widows

How to Apply

Please send a comprehensive and up to date Curriculum Vitae along with a covering letter setting out your suitability for the role and motivation in applying.

The Diocese of Portsmouth is an equal opportunity employer and welcomes applications from all who support the ethos and values of the Catholic Church.

We encourage an early application as we may close this advertisement at our discretion before the date stated, if a high number of applicants apply.

The closing date for applications is Saturday 17th May 2025, at 6pm.

Interview Information

You will be notified shortly after the closing date, should we wish to progress your application and invite you to an interview.

Appointment

Any offer of employment to work at the Catholic Diocese of Portsmouth is conditional upon receipt of two satisfactory employment references, provision of relevant certification of qualifications held, and completion of pre-employment checks.

You must have a valid UK Right to Work, as the Catholic Diocese of Portsmouth does not offer UK Visa Sponsorship.

Job Purpose

• This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all our boroughs.
• Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
• The objectives of the service include:
• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the senior support worker is to support the team manager with the smooth running of the allocated site and staff; supporting development and rest of the team including volunteer recruiting, induction (training and development) and supervision. Senior support worker will also lead in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing. The role will include deputising for the team manager where applicable including debriefing and providing support to the team.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Understanding of risk and risk management
• Understanding safeguarding adults and children processes and legal requirements
• Working closely with re-admitters and clients being discharged through the drop-in service on a weekly basis
• Responsible for keeping allocated site to a high standard and reporting any health and safety concerns
• To work autonomously in a fast-paced environment and under pressure
• To attend all mandatory training including safeguarding and GDPR.
• Good time keeping skills - Essential
• To attend and contribute at weekly team meetings
• This role will be considered a key worker role
• Understanding of safety planning and de-escalation
• Experience of working with challenging behaviour
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Understanding CQC standards and NICE guidelines around mental health
• Providing administrative support to the team
• Overseeing and provide shadowing to new staff members and volunteers
• Attend reflective practice, peer debriefing and line management supervision
• Maintaining good working relationships with partner agencies
• Actively participate in training and development
• Provide guidance to support workers and volunteers
• To work with team managers and assist with reporting and monitoring
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Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of contributing to multi-disciplinary teams
• Experience of de-escalation
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Understanding of how to report and mitigate risks
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Understanding safeguarding adults and children processes and legal requirements
• Awareness of issues in mental health service provision
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Understanding of different databases such as Views, Salesforce and NHS
• Car driver with sole ownership of a vehicle and ability to travel to multiple locations (e.g. NHS sites and community sites) would be essential.
• Ability to work out of hours and on weekends at multiple locations including NHS sites and community sites