Volunteer support manager jobs in stoke newington, greater london

Hours: 21 hours per week. All hours to be worked between 9 – 5 Monday – Friday. We will consider full days or shorter days to meet personal commitments.

Contract: Permanent 

Responsible to:  Information & Advice Manager 

Location: White House Community Centre, Hampton and at community locations / homes across the London Borough of Richmond upon Thames. Some home working is also possible in line with Hybrid Working Policy. 

Salary: £28 – 33,000 FTE DOE plus 5% pension contribution pension contribution. Employee Assistance Program (EAP), Blue Light card and Age UK discount schemes. 

Work as part of a team giving great support to local older people 

Age UK Richmond upon Thames is a local independent charity supporting older people across the London Borough of Richmond upon Thames. We provide a wide range of useful and well utilised local services in Richmond upon Thames designed to improve wellbeing and enhance independence – including information & advice; a wide range of social & wellbeing centres and sessions; support after hospital discharge; digital skills development; Dementia Friendly Richmond; mental health peer support and home services such as handyperson, housekeeping and gardening. Partnership is a core part of our work – we work in close collaboration with other voluntary sector partners and wider organisations to maximise our impact and reach. Our friendly and committed team of 50 staff and 100+ volunteers support over 4,000 local older people each year. 

Our Information & Advice service is a central part of our organisation. Our small team of staff supported by excellent volunteers provide free and confidential Information & Advice to older people across the borough on a range of topics. The main area of support is to claim welfare benefits and other forms of financial support – but also includes a range of other topics such as accessing care & support; independent living; sorting out paperwork and housing.  

We currently have an excellent opportunity for a Welfare Benefits Advisor to join the team.  The role will include: 

• Providing welfare benefits & financial advice, including advising older people on the financial support available, making applications on their behalf and following through applications to result.

• Providing Information & Advice on other topics older people require support with.

• Providing support via home visits, over the phone and in community settings.

We are looking for: 

• Experience of giving information & advice.

• Experience of welfare benefits advice work and completing benefit forms.

• Good understanding of the welfare benefits system for older people.

Access to a car is required.

Please click redirect to recruiter to be taken to our website for the job description and how to apply. We will interview as and when we receive suitable applications.

Finance and Grant Controller

Contract: Permanent, Full Time, 35 hours per week.

Location: London, United Kingdom

UK hybrid working – a minimum of 40 % of working time is spent face‑to‑face (London office, external meetings or travel).

60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £48,867- £51,439 per year with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid:

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team:

The Finance and Grant Controller role is part of the central finance team and sits within the Management Accounting function which provides our country programmes and the region offices with professional and technical finance leadership for WaterAid UK’s international work. The role will work closely with the Project Delivery Lead and the Monitoring and Learning Coordinator for the Multi-country Urban Water Project.

About the role:

The Finance and Grant Controller will manage all financial aspects of WaterAid’s Multi-country Urban Water Project, ensuring rigorous financial oversight, compliance with donor requirements, and alignment with organisational financial policies. This is a bold initiative aiming to raise $40 million and reach two million people with clean water in urban areas across six anchor countries: Colombia, Nigeria, Rwanda, Mozambique, Bangladesh, and Cambodia.

In this role, you will:

1. Financial Monitoring and Reporting

• Prepare and review all financial reports in line with specific contract requirements and deadlines
• Monitor project budgets, tracking actual expenditures against budget allocations and flagging variances to the project team
• Monitor movement in exchange rates and local currency budget variations

2. Budget and Forecasting Development & Grant Support

• Assist program staff in preparing detailed budgets in each country project
• Deliver regular reforecasts, ensuring realistic timing of spend
• Conduct cost allocations and ensure appropriate coding of expenses

3. Compliance and Controls

• Review contracts and grant agreements to identify financial requirements, restrictions, and deliverables

• Ensure financial activities comply with contractual terms, organisational policies, and legal and regulatory requirements, including guiding eligible costs, procurement, and financial compliance to programme teams
• Support related audits, ensuring all necessary documentation is available and compliant

4. Finance Business Partner

• Collaborate closely with programme lead, providing consolidated financial reporting, financial insights and supporting decision-making.
• Coordinate timely reporting to cross-federation leadership teams from multiple country programmes
• Advise on reallocation of budget if required to meet programme delivery targets

Requirements

To be successful, you will need:

Technical Qualifications and Skills

• Professional accounting qualification (ACA, ACCA, CIMA, CIPFA)
• Experience in the use of SUN, or a similar multi-dimensional accounting system.
• Experience in managing programme or project finance funded by institutional donors ( e.g. USAID, FCDO or other reputable organisation)
• Excellent Microsoft Excel skill
• Working knowledge of Business Intelligence tools such as Power BI
• Knowledge and experience of donor fund management in an international context
• Experience of financial planning, budgeting, and forecasting of projects
• Ability to analyse financial data and provide insightful narrative for range of audiences
• Finance Business Partnering experience with senior stakeholders 

Desirable skills

• Proven ability to work effectively with staff at different levels and from different cultural backgrounds including experience of coaching or training
• Knowledge of development issues and the sector, preferably gained in an International Development Organisation
• Knowledge of French or Portuguese will be an advantage

Closing date: Applications close 12:00 PM UK time on 11th August 2025. Shortlisting and interviews may take on a rolling basis and we may close the role prior to the mentioned closing date if a suitable candidate is found.

How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Role 1 - Researcher or Senior Researcher (Permanent)

The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:

• Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
• Write research and policy papers.
• Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
• Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
• Represent the society and present your research at events and conferences.

We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.

We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.

Role 2 - Research Assistant (Fixed Term 12 Month Contract)

The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team. 

You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.

We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.

Job Title:  Health and Wellbeing Senior Project Coordinator - Physical Health (Fixed Term)

Department: Health and Wellbeing

Reports to: Senior Manager for Health and Wellbeing

Salary: £26,000- £28,000 (Dependent on Experience)

Contract: Fixed term (12 months) 

Closing Date: 10th August 2025 

About Us:

With community work spanning three decades, Brentford FC Community Sports Trust has established itself as a pioneering organisation for the local community. It uses the power of sport to educate, motivate and inspire people from all walks of life.

Working in partnership with Brentford FC, the Trust offers a portfolio of programmes in education, health, sports participation and community engagement. The Trust has won the ‘Football League Community Club of the Year’ award four times and now employs more than 100 members of staff. 

The Role:

We are passionate about using sport as a hook to engage communities and inspire them to be more active and socially connected.

We are looking for an ambitious, personable and experienced Senior Project Coordinator who can work with a proactive approach to coordinate and deliver impactful programmes that improve health outcomes, with a specific focus on physical health.

The Health and Wellbeing Senior Project Coordinator will oversee a portfolio of high quality, accessible community-based programmes including On Your Side and Brentford Welcomes, working with specific target groups including refugees and people seeking asylum, mental health service users and adults aged 55+. They will also support the Bee a Hero project, designed to raise awareness of the need for more blood donors, with a particular focus on people of Black Heritage.

In addition, we are opening a Clubhouse Café in Gunnersbury Park in Summer 2025 and the successful candidate will work on innovative social impact programmes linked to the Clubhouse Café. This is an exciting opportunity to join an ambitious, forward-thinking department and play a pivotal role in improving health outcomes through new and existing projects.

The ideal candidate will be self-motivated and enjoy working with autonomy. They will also be confident working in a fast-paced environment and will have efficient time management skills. Innovative approaches to session design and promotion of activities to varying target audiences will be important as well as building networks and inspiring engagement.

Capacity to work some unsociable hours, including evenings and weekends, is necessary.

Brentford FCCST is an organisation which values and is passionate about diversity and inclusivity. We welcome and encourage applications from qualified candidates, including those from underrepresented groups – such as those from ethnically diverse backgrounds, women, those from the LGBTQ+ community and those with disabilities.

Should you require any workplace accommodations (also known as ‘reasonable adjustments), you will have the opportunity to let us know at the appropriate points in the hiring process.

 Please note that where appropriate for the role, you will be required to complete additional background checks such as Disclosure and Barring Service (DBS) checks and police checks for any time you have lived or worked outside of the UK in the last 10 years. 

 If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position

Programme Associates - National Youth Agency

The National Youth Agency is looking for Programme Associates

Rate: £325 per day
Remote: Home based (within the UK) with travel
Hours: You will be engaged on a flexible, as-and-when-required basis by the NYA. There is no obligation for the NYA to offer regular work, and no obligation for you to accept any work offered.

About the Role

As the National Body for Youth Work in England, we are ambitious for youth work and for young people and are determined that all young people should have the opportunity to benefit from the life-changing impact of qualified youth workers and trained volunteers.

To support our mission, the National Youth Agency is establishing a framework of Programme Associates to assist with the delivery of our work across England.

Appointment to the framework means you may be invited to contribute to projects that align with your expertise. However, inclusion on the framework does not guarantee work will be offered, nor does it imply a specific volume or frequency of engagements. Opportunities will be offered on a flexible, as-needed basis, depending on programme requirements and your availability.

Our NYA Programme Associates will deliver on key aspect of NYA programmes to external stakeholders, develop and review resources and ensure all activities are in line with both NYA and external expectations of quality and expertise.

The post will require a commitment to continuing engagement across the sector and beyond to ensure the NYA’s work is rooted in the needs of young people and youth work.

The NYA brings structure, expertise, support, and guidance to people working in and with youth work and helps shape professional and voluntary youth work practices in England and beyond.

We operate as an agile and flexible team, working at pace to maximise the opportunities that we have to make a difference to youth work and the lives of young people. We are collaborative in our approaches, engaging partner organisations to widen our knowledge and expertise in our aim to support youth sector across England.

We value diversity and strive to create an inclusive team where we embrace everyone’s unique perspectives and talents.

We are committed to an approach of planning, process and performance to underpin results, yet NYA holds relationships at the heart. We strive to ensure our funders, wider stakeholders, youth workers and young people both see and feel the positive difference that our work makes.

Our ideal Programme Associates should have the following:

• Strong understanding of one or more of the following:
• Quality practice standards
• Safeguarding in Children and Young People
• Youth participation
• Youth provision delivery methods
• Extensive experience working directly with young people across diverse settings, demonstrating a deep understanding of youth development and engagement.
• Demonstrated expertise managing youth work programmes and improving practice standards, including within Local Authority contexts.
• Project Management: Strong organisational and project management skills, with the ability to manage multiple tasks simultaneously.
• Communication: Excellent verbal and written communication skills, with the ability to convey information clearly and effectively.
• Attention to Detail: High level of accuracy and attention to detail in all aspects of work.
• Problem solving: Strong problem-solving skills, with the ability to identify issues and implement effective solutions.
• Flexibility: A flexible and agile approach to working across multiple programmes, including attending events and responding to time sensitive deadlines.
• Teamwork: Ability to work collaboratively with team members and stakeholders, fostering a positive and productive work environment.
• Time Management: Effective time management skills, with the ability to prioritise tasks and meet deadlines.
• Proficiency in Microsoft Office Suite

Please refer to our Candidate Pack for more information on the role and the requirements.

How to Apply:

Please download our applicant pack to find out more about the role and requirements.

To apply, please submit the following via our online application platform by 11:59pm on Wednesday 13th August 2025 (applications will be reviewed as they are submitted, so early submission is encouraged).

A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.

A covering letter is a vital part of your application and will be assessed alongside your CV. Please use it to clearly demonstrate your suitability for the role, specifically addressing how you meet the criteria outlined in the About You section of the job description. Applicants are strongly encouraged to highlight relevant experience in the key areas listed, so we can easily understand your main skill strengths and how they align with the role.

Diversity monitoring (this is optional) and your data will at no time be connected with you or your application.

Please note: the covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 30% AI generated content with be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Youth Work changes lives

Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.

We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.

REF-222816

Head of Communications

Role Purpose

This is an exciting opportunity to shape the voice and public profile of one of the UK’s most impactful social justice charities. As Head of Communications, you’ll lead our communications function at a strategic level, inspiring and influencing how we share our story with the world. You’ll craft and deliver bold, creative, and inclusive communications that raise awareness of Pact’s work and help us achieve our ambitious goals. From digital campaigns and media relations to powerful storytelling and brand development, you’ll ensure our voice is clear, compelling, and deeply rooted in the lived experiences of those we serve. As a key member of the Executive Team, you will also play a vital role in shaping the overall strategic direction of the organisation, leading organisation-wide projects and championing a culture of open, values-driven communication.

Key Responsibilities

• You will provide strategic leadership for all communications activity across the charity, working closely with colleagues to develop and deliver multidisciplinary communications plans that support corporate objectives. You will be responsible for evaluating communications performance, reporting against KPIs, and using data to drive improvement. You’ll play a key role in horizon-scanning and forward planning, ensuring our messaging is proactive and responsive to external developments.

• You’ll oversee all of Pact’s digital platforms, including our social media channels and websites, as well as those for the Prisoners’ Families Helpline. You will lead the creation and delivery of compelling content to engage and grow our audiences, ensuring a dynamic and consistent presence across both organic and paid-for channels.

• Marketing and branding will be central to your remit. You’ll lead the development of high-quality, accessible and inclusive marketing materials and publications that inspire and inform stakeholders, staff, volunteers and service users. You’ll ensure the organisation maintains a strong and coherent visual and written identity, and you’ll manage a library of media assets and case studies that bring our work to life. You will also offer trusted support and guidance to colleagues and volunteers promoting Pact’s services locally.

• A core part of the role will involve amplifying the voices of people with lived experience. You’ll oversee the regular generation of powerful case studies and service user stories to be shared across internal and external channels, always ensuring ethical and inclusive storytelling.

• You’ll also contribute to the planning and promotion of key organisational events, including staff and volunteer gatherings, stakeholder roundtables and receptions.

• Ultimately, you will be the guardian of the Pact brand and the leader of our communications culture – someone who empowers others, inspires creativity, and champions clear, compassionate communication at every level.

Person Specification

• You will have significant experience in a senior communications, PR or marketing leadership role, with a proven ability to develop and evaluate impactful strategies. You’ll be an exceptional communicator with a keen eye for storytelling and audience engagement, and you’ll have experience managing digital platforms and growing audiences through content innovation.

• Strong leadership and team management skills are essential, as is a collaborative, facilitative approach that brings out the best in others. You’ll need to be a confident relationship-builder, able to influence at senior levels and build trust with stakeholders, media, and partners.

• Ideally, you will bring experience or understanding of the voluntary, criminal justice or social justice sectors. A strong grasp of inclusive communication and accessibility standards is highly desirable, along with an ethical approach to storytelling that respects and amplifies lived experience.

How to apply:

Please note - interviews will be conducted during the final week of August and the first week of September, 2025.

If you feel that you meet the requirements of this exciting new role please complete an application form by clicking the 'apply now' button.

* We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Other information:

Pact (the Prison Advice & Care Trust) is a pioneering national charity that provides caring and life changing services to men and women in prison, to people with convictions on release and in the community, and to their children and families.

As an inclusive employer, we welcome requests for job adverts and descriptions in accessible formats (for e.g. larger text) for candidates with disabilities, including those with neurodiversity. Please contact us if you require any support in engaging in our recruitment process.

Location: Two days a week in Central Office (Wandsworth / Wormwood Scrubs) with regular travel across England & Wales
Department Marketing and Communications
Job Type: Full time, 37.5 hours per week, Monday to Friday
Contract Type: Permanent
Salary: £46,225 per annum £3,000 market supplement
Benefits: Generous Holiday allowance Season Ticket loan Cycle to work scheme Charity worker discounts Enhanced maternity package Wellness, inclusion, and diversity groups EAP scheme Life assurance

You may also have experience in the following: Communications Officer, Media Manager, PR, Public Relations, Public Relations Officer, Communications Manager, Marketing Communications, Campaign Manager, Project Management, Charity, Third Sector, Charities, NFP, Not for Profit, etc.

REF-222 719

Our expert care staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Hertsmere. Designed by families, for families, our hospice building - The Ark - provides a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence. 

Shortlisted in three categories for the prestigious 2023 Third Sector Awards, including Charity Chief Executive of the Year and Fundraising Campaign of the Year, the charity has seen sustained growth over the past three years. We are looking for high quality professionals to be a part of our ongoing success.

JOB DESCRIPTION 

We are hiring two Community Engagement Officers to join our ambitious team. Reporting to the Community

Engagement Manager, these two roles will work closely together to support the growth of our Community Giving Program from £310,000 to £650,000 over the next three years.

The Community Engagement Officer will be be responsible for implementing, and supporting the development of, our donor acqusition and retention strategies for key organisations across our catchment area; identifying new opportunities for growth, and analysing the effectiveness of fundraising initiatives to ensure targets are achieved. The post holder will excel at providing exceptional stewardship and using data insight to guide decision-making.

ABOUT YOU

We are seeking a professional fundraiser with demonstrable experience in community fundraising or corporate partnerships. Experience managing a portfolio of community groups or in securing successful long-term partnerships is essential. 

You will be a friendly, empathetic and confident public speaker who enjoys networking with a variety of internal and external stakeholders – able to instantly connect with others and communicate effectively about our work. 

You will hold a full UK driving license and be willing to travel across our catchment area to meet supporters.

Occasionally undertaking weekend, early morning, and evening work – time off in lieu will be given.

Kindly see the attached job description for more information about this opportunity. We encourage early applications, as we reserve the right to close this role early if we receive sufficient applications. 

Please note an enhanced DBS disclosure with Child Barring will be required for this post. Our recruitment checks, induction, ongoing support and supervision,  reflect our commitment to safeguarding the families we support.

Applications will be reviewed as they are received, and we reserve the right to close this role early. We therefore encourage you to apply as soon as possible.

Noah's Ark Commitment to Diversity, Equity and Inclusion

Noah’s Ark Children’s Hospice is an equal opportunity employer and particularly welcomes applications from groups who are currently under-represented in our staff.

Our diversity council is working hard to construct positive changes within our organisation. We are a disability-confident employer and part of our commitment is to interview all applicants with a disability who meet the minimum criteria for a job vacancy and consider them on their abilities.

Overview

This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.  

The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.  

Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London 

Job Spec 

Editorial & Design 

• Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches

• Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed 

• Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims 

• Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign. 

• Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members

• Maintain Sharepoint for digital content – including photos, social images, video and written content 

• Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand 

• Create & deliver video content to support the digital strategy and on an ad-hoc basis 

Digital

• Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement

• Manage and update Glass Door's website in-line with the digital strategy and content planner 

• Co-develop & oversee a digital content calendar 

• Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys. 

• Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy 

• Support the development and delivery of bi-monthly internal e-newsletters.

Monitor impact 

• Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently 

• Support the monitoring and tracking of website usage 

• Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals 

• Support the monitoring and tracking Google ads and analytics 

• Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs 

• Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans 

• Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables 

• Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com 

Events 

• Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online. 

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary. 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO. 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a HR Business Partner – Wellbeing, Reward & Benefits Lead to play a pivotal role in our Central Services in London.

Sounds great, what will I be doing?

This role is a comprehensive HR Business Partner position responsible for aligning HR strategy with the operational and strategic goals of Hestia. The postholder will work closely with designated client groups to support organisational change, including restructures, TUPE processes, and the implementation of new services. A key aspect of the role is coaching and supporting line managers to lead inclusively and in alignment with the organisation's values, as well as helping embed learning and development initiatives across teams. The role also champions Equity, Diversity & Inclusion (EDI), wellbeing, and reward and benefits.

The role involves providing expert HR guidance on employee relations and employment law, particularly in complex or sensitive cases. This includes managing issues such as conduct, performance, absence, grievances, and whistleblowing. As a member of the Resolution Hub, the HR Business Partner also leads mediation and conflict resolution efforts. The role ensures that HR practices are legally compliant and reflective of Hestia's values, collaborating with other departments to continually improve and align the people strategy.

In addition, the postholder oversees wellbeing and benefits initiatives, maintaining internal platforms and working with third-party providers. They use data to monitor engagement and uptake, guiding improvements and equipping managers with the tools to support staff effectively. The role also includes project management responsibilities, such as vendor transitions and scheme enhancements, to strengthen Hestia's overall employee value proposition.

The HR Business Partner will also take a lead in business change processes, ensuring due diligence during TUPE and structural changes, while facilitating smooth onboarding and offboarding experiences for staff. Externally, they may represent the organisation as the main HR contact. Data analysis and reporting are essential, with the postholder tracking key HR metrics and contributing to both internal and external reports, such as those for the Charity Commission.

Finally, the role involves supporting broader HR functions, including recruitment and HR operations, as well as chairing and coordinating team meetings. There is a strong emphasis on contributing to and leading EDI and anti-racism strategies, supporting internal network groups, and collaborating with Hestia's recognised trade union, Unison. This is a dynamic and impactful role that requires strategic insight, strong interpersonal skills, and a proactive, values-led approach to HR.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate for this role will bring substantial experience as an HR Business Partner, ideally gained in a fast-paced, change-driven environment. They will have led on key people-focused areas such as wellbeing, reward, and benefits, and possess a strong background in managing complex HR issues. With at least 5 to 7 years of experience in HR Business Partnering or as an HR Manager, they will be adept at supporting organisational change and driving strategic people initiatives.

They will be fully CIPD qualified, preferably to Level 7, and demonstrate a deep knowledge of employment law. Their experience will include leading TUPE transfers, managing restructures, and handling redundancy and consultation processes. The role requires someone with excellent communication and problem-solving skills, who can build strong, trusted relationships with stakeholders while offering challenge and support when necessary.

Attention to detail, strong numeracy, and excellent written English are all essential. The candidate will also need to be IT literate and comfortable working with data. A sound understanding of safeguarding is required, and prior experience working in the charity or public sector would be advantageous.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We are looking for 2 organised and dedicated Project Workers who have a strong empathy with single homeless people, to coordinate our intensive housing management services across our South London boroughs.

You will be joining a small , friendly registered charity and registered provider with a supportive team.

Job purpose

The Project Worker will be responsible for the delivery of a responsive intensive housing management service to clients allocated by the Team Leader.

The central aim of the role is to support homeless clients temporarily living in CLHT placements to become as independent as possible and to facilitate timely move-on into independent living settings.

This will be achieved through regular client-led keywork sessions and in close collaboration with external partners. 

The Project Worker will coordinate the day-to-day smooth running of each house they are responsible for.

Duties and responsibilities specific to the role

Intensive Housing Management

1. Responsible for a broad range of housing management activities, including signing up new residents, issuing licensing agreements, delivering new client inductions, occupancy management and eviction / abandonment.
2. Evictions are a last resort and CLHT works within the Homeless Link guidance on preventing evictions and abandonment.
3. Work collaboratively with the Finance team to coordinate rent/ service charge collections
4. Carry out regular occupancy checks.
5. Maintain accurate and timely records related to housing management activities, within the requirements of GDPR.
6. Maintain a healthy and safe environment and encourage clients to take individual responsibility for their living environment and for positive relationships with fellow residents.
7. Ensure the accommodation where clients live is clean and maintained to a high standard, in line with CLHT property standards.
8. Ensure the accommodation meets all legal and statutory health and fire safety requirements
9. Work in close collaboration with the Maintenance team to ensure all repairs and maintenance issues are correctly reported and resolved.
10. To promote and encourage client participation in the Intensive Housing Management process and to act as advocate for clients when necessary.
11. This includes leading regular house meetings and encouraging clients to become ‘resident representatives’.
12. To document each visit to projects, detailing tasks undertaken, any changes that have occurred and other relevant information.
13. Manage antisocial behaviour and clients complaints in line with our Anti-Social Behaviour and Complaints procedures.
14. Liaise with senior managers to ensure complaints are addressed in a timely manner.

 

Health and Safety

1. Adhere to best practice in meeting the requirements of health and safety legislation in all aspects of the organisation’s work.
2. Ensure you undertake required health and safety training.
3. Comply with Health and Safety requirements and conduct all activities in a manner which is safe for yourself and others.
4. Ensure you follow the Lone Working Policies and Procedures - making full use of the IT Lone Working tools made available by CLHT
5. To report and record any accident or incident which may occur- no matter how minor - whether to clients or staff, follow RIDDOR reporting procedures, report to the police where applicable in line with policies at all times.
6. To report immediately to management on any aspect of a service user’s placement that may warrant an investigation or urgent action.

Keyworking, Support planning, risk assessment

1. Ensure all clients have a robust risk assessment, needs assessment and support plan which identifies and meets their needs as far as possible within the remit of the service.
2. Use the SMART process to ensure all actions from keyworking are followed up.
3. Develop client engagement techniques, being creative in your approach to encourage client participation in the keyworking, support planning and risk assessment process.
4. Always ensure that clients are provided with the full range of information required to make informed decisions which encourages freedom and empowerment.
5. Signpost and refer to external statutory and voluntary sector partners where necessary
6. Develop and maintain positive working relationships with all key partners, escalating any concerns about partner agency engagement to your line manager.
7. Maintain up-to-date, GDPR-compliant records on CLHT IT systems, including clients signed copies of all keyworking, support planning and risk assessment documents.
8. Develop and maintain a thorough working knowledge of Adult Safeguarding

 

Team Working

1. Foster a positive team culture, being supportive of colleagues
2. Participate in minimum monthly one-to-one supervision and team meetings to assist you in carrying out your duties.
3. Perform in line with policies and procedures, including drawing to the attention of senior manager’s matters concerning capability.
4. Support apprentices and volunteers, ensuring that their skills are utilised to support quality service delivery.
5. Work to meet team targets.
6. Support new team members in progressing through an induction programme
7. To advise of any ideas which may enhance or improve the level of service delivered

 

Other

1. No job description can be entirely comprehensive. The post holder will be expected to carry out such other duties as may be required from time to time in accordance with the job description.
2. Willingness to work flexibly in response to changing organisational requirements.
3. Keep managers informed of all significant issues relating to and affecting service delivery.
4. Ensure compliance with CLHT Equality and Diversity policy & procedure
5. Ensure Client Information is stored in line with Data Protection and Confidentiality guidelines.
6. Attend regular meetings as directed by management. 
7. Adhere to the Company's medication policy at all times, and ensure that medical emergencies are dealt with appropriately.

 

Person specification

 

 

Knowledge

 

1. Working knowledge of the welfare benefits system, particularly in relation to clients accommodated in intensive housing management settings
2. An understanding of the common reasons for homelessness amongst single homeless people with support needs
3. Knowledge of other key partner agencies, such as Probation, Community Mental Health Teams , Local Authority homelessness services , the Refugee Council
4. Knowledge of the principles of Adult Safeguarding in a housing setting
5. Knowledge of and commitment to the principles of the Equalities Act

Skills

1. Able to develop a quick rapport with clients, particularly those who may be mistrustful of services and reluctant to engage
2. Ability to work under own initiative & maintain enthusiasm for a high level of contact with clients on a day-to-day basis.
3. Assertiveness and de-escalation skills
4. Able to proactively participate in a comprehensive induction to the organisation and the services provided
5. Coaching skills
6. Able to cope under pressure, using initiative to manage time and to meet deadlines
7. Ability to work within a team, promoting open communication skills and creative thinking
8. Proficient IT skills, including Excel and Word and basic keyboard skills.
9. Confident dealing with people at all levels; displays appropriate verbal and non-verbal behaviour 
10. Excellent numeracy & literacy - able to produce clear written records
11. Integrity, sensitivity and understanding.
12. Approachable, adaptable and assertive.
13. Able to recognise learning needs and seek out learning and development opportunities with your line manager
14. Is open and honest about mistakes and willing to use mistakes as tools for development

.

Experience

1. Experience of working with single homeless clients with support needs , or demonstrable equivalent experience
2. Experience of working in partnership with other agencies to achieve effective outcomes.
3. Experience of effectively prioritising your workload in a fast-paced environment
4. Experience of de-escalating situations where clients have exhibited challenging behaviour

Other

1. DBS Check.
2. Strong empathy with homeless people, demonstrating a non-judgmental approach
3. Commitment to the aims & objectives of the organisation.

Education and Qualifications

1. Minimum 5 GCSE’S (A*-C) or equivalent – Including Maths and English.
2. Evidence of a commitment to ongoing professional development
3. It is desirable for the postholder to have a valid driving licence

Sense International are currently recruiting for a Fundraising Officer to join their Fundraising team. This permanent opportunity will work on hybrid basis from our office in King's Cross, London, working 37.5 hours per week.

The successful candidate will play a key role in delivering and growing income to support the charity’s mission. Working closely with the Senior Trusts Funding Manager, you will help implement fundraising plans across multiple income streams, including trusts and corporate foundations, events and individual giving.

As a key member of the Fundraising Team, you will work closely and collaboratively with colleagues across the organisation, including programmes, communications and finance. Your excellent communication and relationship-building skills will be essential as you identify and assess partnership opportunities and ensure these are effectively passed to the relevant fundraising leads for cultivation and development as well as having ownership yourself in developing a portfolio of donors.

Key Responsibilities

• Prospecting and researching new trusts and corporate donors who align with Sense International’s mission and can support our work.
• Writing compelling grant applications and proposals to new potential donors.
• Working with the programmes team and Senior Trusts Manager to draft compelling funding reports for donors.
• Track and report on income, KPIs, and donor engagement activity.
• Support the delivery of our Big Give fundraising campaign to grow income and individual donor engagement.
• Manage our small group of eventers including London and Paris Marathons.
• Work with colleagues across fundraising, communications, programme delivery and finance to ensure consistent messaging and reporting.
• Supporting with other adhoc duties that may arise as requested by the CEO and Associate Director, including supporting other members of the Sense International team.

Manage an unrestricted annual mailing to small trusts and foundations to secure target 

Key skills and experience

• Experience in a fundraising, communications, or marketing role.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Ability to manage multiple tasks and deadlines.
• Demonstration of developing excellent proposals, reports and supporter communications.
• Excellent organisation and prioritisation skills.
• Ability to use own initiative.
• Be able to communicate and work collaboratively with a range of stakeholders and colleagues
• Ability to operate in a fast paced, multi-stakeholder environment – comfortable working across a diverse range of issues and campaigns simultaneously. 

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense International

Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International supports programmes in Kenya, Tanzania, Uganda, Romania, Peru, India, Bangladesh, and Nepal. 

The Sense International team provides strategic leadership to the Sense International global family and supports global programmes and fundraising in addition to day-to-day support on operations including finance and human resources. Additionally, the Director of Sense International is line manager to the Regional Director of East Africa, who overseas programmes and operations in Kenya, Uganda and Tanzania and she also line manages the Director of Sense International Romania and the Director of Sense International Peru.  The Director of Sense International also sits on the boards of Sense International Kenya, Sense International Uganda, Sense International Tanzania, Sense International Romania and Sense International Peru. 

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Are you passionate about fundraising, donor stewardship, and supporting our vibrant community through bespoke events? If you're an organised and enthusiastic individual, we have an incredible opportunity for you to join Fine Cell Work as the Fundraising & Events Officer.

This is a fantastic opportunity for a high-energy, creative person to join the team. As the Fundraising & Events Officer, you will play a crucial role in driving our fundraising efforts and supporting our community of fundraisers, donors, and partners. Your work will directly contribute to the sustainability of our mission and help us continue our mission of rehabilitation through the transformative power of needlework.

This is a fantastic opportunity to work for an innovative growing charity working in the area of criminal justice, and to be a part of a unique social enterprise. The role brings organisational skills and creativity together. 

Our Purpose: 

Fine Cell Work is a UK- based rehabilitation charity and social enterprise which makes beautiful handmade products in British prisons. For over 25 years we’ve been transforming the lives of people in prison and prison leavers, one stitch at a time. Our unique process boosts our stitcher’s self-worth, instils accountability, and fosters hope.

Collaborating with world-renowned designers to create one-of-a-kind, limited-edition products, we support people in prison and prison leavers to finish their sentences with work skills, money earned and saved, and the self-belief to rebuild meaningful, independent, crime-free lives. By providing purposeful activity to prepare prisoners to successfully reintegrate into the community, we are working to improve prisoner’s skills and well-being. This is key to reducing recidivism. 

The Role: 

The Fundraising & Events Officer will provide administrative assistance with grants and donor fundraising and the logistics for events. Working alongside the Development Manager and the Founding Director you will support identifying and managing donor opportunities, and the research and support of applications to Trusts and Foundations. It is a diverse and varied role and is a fantastic opportunity for anyone looking to build a solid foundation in fundraising and events. 

This is a results-driven role with the postholder driving planned income growth by establishing, enabling, and inspiring events, building relationships and maximising fundraising efforts. As this is a people facing role, you will be working with supporters over the phone, online, in writing and face to face, with the aim of helping donors receive the ultimate supporter journey. 

You will require excellent interpersonal skills with the ability to network, build relationships and influence both internally and externally, with the confidence to speak publicly about the work of the charity. To be successful in this role, you should possess exceptional organisational skills, excellent communication abilities – including good writing skills, and a passion for making a difference. In addition, experience with fundraising, donor stewardship, event planning and organisation and CRM systems will be highly valued. 

Your work will be essential in generating the income needed to support our initiatives, grow our donor base, and provide vital services to support our mission of rehabilitation. 

This is a unique opportunity to combine your passion for fundraising, donor stewardship, and supporting our community. Together, we will make a significant impact and drive positive change. Fine Cell Work’s office in Battersea is run by a team of 15 staff (FTE) supported by 191 volunteers, 116 of whom teach in prisons (volunteer figures for 2024). 

Fundraising and earned income are fundamental requirements for FCW, and all staff are involved in fundraising and earned revenue activities. 

Principal Accountabilities for the Core Job: 

1. Ensure all the necessary administration to support fundraising including recording all donations and potential contact information on Salesforce, thanking and reporting to all event attendees and donors. 
2. Assistance in the planning, setting up and logistics of all events including attending events as required (includes occasional out of office and out of hours commitments). 
3. Establish and maintain donor contacts on the database, and, with the Development Manager, coordinate donor communication and planning. 
4. Prepare donation quarterly reports and report post event on financial and potential contact outcomes and lessons learnt. 
5. Build and support our individual giving Champions programme through events and regular communications. 
6. Work with the Founding Director in research to support grant applications and assistance in making applications to small grant–making organisations. 
7. Prepare information for reports to Trusts and Foundations and major donors, creating a fundraising dashboard to include uploading and managing reporting and grant deadline dates on Salesforce including the establishment of a reporting procedure for existing grants makers. 
8. Working with the Development Manager, ensure there is sufficient and appropriate fundraising events to meet the annual donations targets through events. 
9. With the Executive Director and the Development Manager, support the logistics for event committees including assisting in identifying potential Chairs and committee members and working with the event hosts. 
10. Support the Development Manager to expand FCW’s fundraised revenue through developing event sponsorship opportunities and other forms of event revenue (ticket sales, raffles etc). 
11. Supported by the Finance Director, set up and manage the annual budget for expenditure and income from events. 
12. Any other duties as required from time to time to support the work of the charity. 

The following knowledge and skills have been identified for the role of Fundraising & Events Officer: 

• Excellent spoken and written English, including good grammar 

• Proven experience with Microsoft Office, especially Excel 

• Experience maintaining a data base, preferably Salesforce 

• Excellent attention to detail and record keeping 

• Ability to work independently and as part of a team 

• Excellent interpersonal, customer service and communication skills 

• Demonstrable organisation, research and planning skills 

• Good level of fitness to assist with setting up events 

• Social media and blogging experience 

• Experience of working with volunteers 

Personal Attributes 

• Self-starter – enjoys working in a small team and as part of a team. 

• Creative and innovative thinking. 

• Proactive, and able to take the initiative. 

• Strong analytical skills and an interest in using insights and evidence to support decision-making & create strong cases of support. 

• Excellent time and task management skills with the ability to work under pressure and prioritise in a busy environment. 

• Strong and confident communication skills, both written and verbal. 

• Flexibility in approach to working hours as may involve occasional out of hours work. 

• A commitment to own learning and development and willingness to undertake Continuing Professional Development. 

Location: Battersea, London 

This is a full-time (37.5 hours a week), permanent role, and is primarily office-based. 

Salary:£27,000 to £30,000, based on experience. 

Fine Cell Work offer the following benefits to all our team members: 

• A supportive learning culture and opportunities to develop in your role 

• 25 days annual leave plus bank holidays (pro-rata) increasing after 2 years of service 

• Employer pension contribution after 3 month probationary period 

• Season ticket loan 

• Cycle to work scheme 

Fine Cell Work is committed to the principle of equality. No job applicant, employee, volunteer or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital or civil partnership status, sexual orientation, gender reassignment, pregnancy status, age or disability and we will maintain a neutral working environment in which no employee or worker feels under threat or intimidated. 

Location: London with options for flexible/hybrid working
Department: NUS UK
Contract type: Permanent
Hours: 35.00
Salary: £35,494
 
Do you want to make change in the world?
Do you like to be creatively and intellectually challenged?
Do you love working with students, apprentices and young people?
Do you see education as a transformative force for individuals and society?
 
If you answered ‘Yes!’ then we’d love to hear from you.
 
Who we are
 
We’re one of the world’s largest student movements. Together with our 450 member students’ unions and 7 million students and apprentices, NUS are fighting to make education, and the world, better. We believe that education should be accessible and enjoyable for all – and our community of students, educators, activists and advocates are determined to make it happen.
 
Who you are
 
We're looking for a Public Affairs Consultant dedicated to building strong relationships and delivering lobbying activity that make students more powerful in Westminster. You might have previously worked as a Public Affairs Assistant in a membership, education or campaigning organisation, you might have experience working in an MP’s office or on the campaign trail and be looking for your next move, or you might have honed your representation, research and influencing skills in a students' union.
 
We're a small team with huge ambition and student leadership right at the centre. You might be supporting our officers to appear in front of a Select Committee one day, then using your relationships to secure a set of lobbying meetings another day. You might be welcoming 50 student leaders to Westminster to speak to our APPG and rounding off your week supporting a students' union with their own campaigns. If you think this sounds exciting and you're keen to be constantly learning new things and approaches, then this is the role for you.
 
Why apply?
 
In return for your passion and experience we offer the flexibility for work-life balance, a competitive salary for the non-profit sector and a great benefits package:

• 27 days holiday (increasing with service)
• Flexible working opportunities from day one
• Enhanced maternity, paternity, shared parental, adoption and sick pay
• Employee wellbeing support
• Paid Volunteering Days
• Other Benefits available: Company Pension Scheme, Free Flu vaccinations, Free Eye Test vouchers, Employee Assistance Scheme, Cycle to Work Scheme, discounts, Childcare Allowance, Health Cash Plan

 
We see anti-oppression as central to our mission. Education isn’t working unless it’s working for everyone in our society. We’re trans inclusive without exception and we welcome individuals who are up for taking active responsibility for their own ongoing learning on liberation, equity, diversity and inclusion.
 
We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the non-profit sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.
 
This is a full-time permanent post based at our London office, with options for flexible and hybrid working.
 
Closing date for applications: Monday 18th August 2025 (23:59)
If you’re successfully shortlisted, we’ll see you at an interview on Monday 1st September 2025
 
REF-222917

Job Title: Duty IDVA

Hours: Part time, 28 hours per week

Salary: £26,000 - £28,000 pro-rata

Location: Hammersmith with some home working

Contract Type: Part-time-4 days per week on a fixed term contract until the end of March 2026

 

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process.

They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support.

The post holder will hold a reduced caseload of survivors and will also be required to work as part of Advance’s duty team based in Hammersmith which will involve completing intake assessments and providing crisis intervention support.

The post holder will have an excellent understanding of domestic abuse and its effects on women and children, and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic abuse and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

Key Responsibilities and Duties

• Ensure effective access to the service for women and girls and encourage their engagement with services through multi-agency working and service flexibility.
• To work within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic abuse referred to our services.
• To carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required.
• Develop and deliver safety and support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions.
• Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised.
• Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them.
• If a client is involved in the criminal justice system as a witness, provide them with information, advocacy, and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety to help them give best evidence and accompanying women to court where necessary.
• Work with the management team and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes.
• Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others as required.
• Use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise.
• Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

What we can offer you - Employee Benefits

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing