Volunteer support manager jobs
Drive the next chapter of the Surrey Hills Society - a thriving countryside charity in the Surrey Hills.
Are you an entrepreneurial leader with a passion for nature, community engagement, and sustainable development? Do you want to play a pivotal role in shaping the future of a much-loved environmental charity?
The Surrey Hills Society is seeking its first Chief Executive Officer to lead our dedicated team and volunteers, sustain and grow our vibrant membership, and develop long-term funding to support our work across one of England’s most treasured National Landscapes.
About Us
The Surrey Hills Society is a well-established independent charity with a 15-year track record of engaging communities in environmental, cultural, and educational activities. We run 40+ events each year and are closely partnered with the Surrey Hills National Landscape and other local organisations. Our reach and impact have grown significantly in recent years through funded projects like the National Lottery Heritage Fund's Growing Together and the South East Surrey Care Farm Pilot, alongside a strong and active membership.
This is an exciting time to join us as we transition from a volunteer-led model to a more professional and sustainable structure—with the CEO at the helm.
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About the Role
As CEO, you will lead the strategic and operational development of the Society, with a particular focus on:
• Fundraising & income generation – developing and securing grants, donations, and earned income
• Team leadership – line managing a small staff team and supporting a wide network of volunteers
• Stakeholder engagement – acting as the public face of the Society and deepening key partnerships
• Strategic planning – creating a 3-year vision and business plan for long-term sustainability
• Programme oversight – ensuring delivery of existing and new conservation and community projects
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About You
We’re looking for a resourceful, proactive leader who combines strategic thinking with hands-on delivery. You’ll need:
• Proven fundraising experience (grants, trusts, individuals, corporates)
• Leadership skills with experience managing staff and/or volunteers
• Confidence in managing budgets and business planning
• Excellent communication and relationship-building skills
• A genuine passion for the countryside, community engagement, and conservation
Experience with membership models, event programming, or working in a similar community/landscape context would be an advantage.
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What We Offer
• Flexible, home-based working (3 days/week)
• A supportive, purpose-driven team environment
• The chance to shape a unique, growing charity at a critical point in its evolution
The client requests no contact from agencies or media sales.
Please note that there are 2 vacancies available:
- 1x is until the end of May 2026
- 1x is until the end of November 2025
Our supporters are at the very heart of our fundraising efforts. The team responsible for data management, supporter care, and compliance plays a vital role in enabling our fundraising teams to operate effectively.
We work closely with Battersea colleagues, suppliers, and agencies acting on our behalf to collect, process, and analyse data. We are committed to supporting our generous donors and customers by ensuring their contributions are recognised and celebrated through outstanding customer care.
We ensure that all fundraising activities are carried out with diligence, care, and in full compliance with relevant regulations, using data-driven insights to maximise impact.
The Supporter Services Administrator is responsible for delivering excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and maximise income for Battersea.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th July 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
We have an exciting opportunity for a Peer Support Volunteer Manager to join the Peer Support team in the National Homicide Service, working 18.75 hours a week on a fixed term basis until September 2026.
This role is home-based with regular travel required throughout England & Wales, actual hours can be discussed at interview.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday & options to buy or sell annual leave
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, gym, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Access to EDI networks and colleague cafes
- Cycle to work scheme & season ticket loans
- Ongoing training & support with opportunities for career development & progression
About the role:
The role is home working, however the team collectively cover England and Wales, so the ability to travel with occasional overnight stays is vital.
As a Peer Support Volunteer Manager you will be:
- Responsible for development and management of a cohort of lived experience volunteers
- Triaging and Risk Assessing clients as they are referred into the service
- Facilitating Peer Support groups, both online and face-to-face
- Contributing to the training and recruitment of new volunteers
You will need:
- Experience, knowledge and understanding of trauma informed working in a client facing role, with knowledge of the impact of traumatic bereavement
- Knowledge and understanding of safeguarding practice and legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments.
- Willingness and flexibility to travel (including overnight stays) and to work evenings and weekends with notice
- A proven ability to confidently use various IT systems including Case Management, Microsoft Office, Zoom, Outlook and other online applications/platforms.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Regional Volunteer Team Lead
Location: Remote in South/South East England
Job Type: Fixed Term Contract (18 months) which may be extended
Full-time Salary: £33,000 + car
About the Role: We are seeking a dynamic individual to provide inspirational regional team leadership for this designated Region and their volunteers. In this role, you will drive the delivery of outstanding member benefits and sports/leisure events at a local level using local insight. You will lead your Region through a period of change and the role is expected to evolve with the exciting transformation work we are currently undertaking across the organisation. With this in mind, the current responsibilities listed below may change as the transformation work progresses.
Responsibilities:
- Support volunteers and colleagues to plan, create and deliver a local program of events aligned with CSSC's strategy, mission, vision, and values.
- Ensure adherence to operating processes, framework, and legislation.
- Collaborate with colleagues and volunteers to organise a variety of inclusive events and activities across the Region based on data driven insight, with the aim of attracting new and existing members to CSSC.
- Foster effective networking and collaboration across the team, champion best practice and seek out new ideas and ways of doing things.
- Attract, recruit and induct new volunteers to ensure excellent service provision for our members.
About You:
- Effective time and workload management skills.
- Resilient and flexible with the ability to work under pressure.
- Strong relationship building and management skills.
- Ability to work independently and collaboratively within a team.
- Personal drive and enthusiasm with a positive attitude and a desire to succeed.
- Committed to continuous improvement.
Key Skills & Experience: Essential
- Minimum of 3 years relevant volunteer or event management experience.
- Good working knowledge of MS Office including Word, Excel and Outlook.
- Effective written and verbal communication skills.
- Full UK driving license (travel required).
Desirable
- A relevant degree or professional qualification in volunteer/event management or community development (not essential but advantageous).
- Experience of building and working with high-performing teams.
- Working knowledge of CRM and digital Event Management Systems.
What We Offer:
- 24 ½ days annual leave + Bank Holidays.
- Free CSSC Membership.
- 90 minutes of wellbeing time per week.
- Flexible working arrangements.
- Excellent company pension schemes.
- Training and Development opportunities.
- Access to Employee Assistance Programme.
About Us: We are a not-for-profit membership organisation with over 124,000 members. Our vision is to inspire our members to explore new ways to be active and healthy. Our four organisation values are Passionate, Progressive, Supportive, and Social.
We are a not-for-profit, membership, organisation for over 124,000 colleagues from the civil service and public sector.
The client requests no contact from agencies or media sales.
The Pepys House Charity is seeking a dynamic and highly organised Project and Operations Manager to lead the delivery of a 12-month NLHF Resilience Project: “Samuel Pepys House: Home of an English Chronicler.” This is the first professional post at Pepys House — the only surviving property owned and occupied by the 17th century diarist Samuel Pepys. This is a unique opportunity to shape the strategic future of a rare Grade I listed heritage site and to help realise its vision as a resilient, inclusive, and sustainable heritage destination.
As the Charity’s first professional staff member, you will be central to coordinating planning, activity delivery, community consultation, strategic governance, and future sustainability. This role is both operational and strategic, requiring initiative, diplomacy, and a deep commitment to inclusive heritage engagement. You will work closely with the Charity’s Chairman and Trustees, as well as key stakeholders from the Samuel Pepys Club, a membership organisation promoting the life and times of Samuel Pepys, and original owners of the building. The Club has a wide and diverse membership with deep knowledge about Samuel Pepys which will inform both the pilot programme of events and the sustainable vision for the future of Pepys House.
The client requests no contact from agencies or media sales.
PR & Communications Lead
Salary: £35,000pa
Hours: 37.5 hours per week
Location: St Joseph's Hospice, Thornton (L23) - with flexibility for some homeworking
Reports to: Chief Executive
About Us:
St Joseph’s Hospice provides compassionate, specialist palliative and end-of-life care for people across our local communities. Rooted in values of dignity, trust, compassion, hospitality and respect, we support patients and their families during life’s most challenging times.
Job Overview:
We are seeking a skilled and experienced PR & Communications Lead to take ownership of our media strategy and help elevate the Hospice’s profile. You will manage all communications functions including media relations, branding, internal/external messaging, digital content, and event promotion.
Key Duties Include:
- Developing and delivering a PR & communications plan aligned with the Hospice strategy
- Acting as the main point of contact for all media and press enquiries
- Managing the Hospice website, newsletters, and social media presence
- Supporting income generation through high-quality marketing materials
- Writing press releases, managing media visits, and arranging press conferences
- Maintaining consistent branding across all content and publications
- Building strong relationships with internal teams, supporters, and stakeholders
- Monitoring media coverage and evaluating campaign effectiveness
You will have a recognised Public Relations or Journalism qualification (CIPR or NCTJ) and at least one years experience in a media/communications environment. Strong writing, editing, and digital media skills are a must.
Additional Information
Benefits include an employer contributory pension scheme, 7 weeks annual leave (incl bank hols), access to an Employee Assistance Programme and free onsite parking. Continued access to NHS pension scheme is available for current members.
Whilst this post is based at the Hospice, there is flexibility for some home working.
This Post is subject to a Standard DBS Disclosure
To Apply:
The closing date for the receipt of completed applications is: 20th July 2025.
Are you a visionary designer and storyteller ready to inspire global audiences?
Do you want to use your creative skills to help change young lives around the world?
Join King’s Trust International – a global charity founded by His Majesty The King to tackle youth unemployment and empower young people to learn, work and thrive. We deliver life-changing programmes in over 20 countries, helping young people build brighter futures.
We’re looking for a Creative Content Manager to lead the design and development of powerful visual and video content that brings our work to life. From compelling social videos and campaign assets to reports and print materials, your work will elevate our global brand, engage key audiences, and amplify the voices of the young people we serve.
You'll play a leading role in:
- Designing creative content across digital and print platforms
- Storyboarding and editing videos that inspire action
- Managing and collaborating with external creatives and suppliers
- Overseeing our global content library (DAM) to ensure assets are accessible, impactful and used effectively
You’ll work closely with an experienced marketing team and creative partners across the world, from the United Kingdom to Nigeria, India to Jamaica. This is a unique opportunity to make your mark at an organisation growing in influence, ambition and reach.
What we’re looking for:
- A strong portfolio demonstrating graphic design and video storytelling skills
- A passion for content that informs, moves and inspires
- Experience managing content pipelines and creative suppliers
- An eye for detail and a heart for purpose-driven work
- Experience working with international or culturally diverse audiences
- Confidence using Digital Asset Management systems or content libraries
How to apply
As part of your application, we’d love to see examples of your creative work. Please include:
- A link to your design portfolio
- Evidence of your video editing work – such as a YouTube or Vimeo link, or social media accounts that showcase your work
Applications without examples of design and video work may be at a disadvantage, so please show us what you can do.
The client requests no contact from agencies or media sales.
Shop Manager - Wimbledon
Permanent, 35 hours
Starting full-time salary £23,581.58 a year (£12.96 an hour).The salary for this role is £23,581.58 and also includes a market supplement of £2,000 per annum
Wimbledon shop - 84 The Broadway, London, SW19 1RH
Make a real difference to the lives of disabled people
Would you like to work at the heart of your local community? Are you able to inspire a shop team? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
We’re looking for a Shop Manager to run our busy charity shop in Wimbledon. You’ll be working with a brilliant team shop team raising vital funds, and helping to create an equal future for disabled people.
Every day is different. You will be:
· Curating eye-catching fashion displays in the window
· Sourcing, pricing and merchandising stock
· Training and motivating the shop team
· Driving sales and community engagement
About you
As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a retail management role as the next step in your career.
To be successful in this role, you will be:
· Able to generate income by managing the shop
· effectively and commercially
· Confident working with people and leading a team
· Organised and have good attention to detail
· Comfortable using Microsoft Office packages
· Positive, reliable and proactive
Please make sure you explain in your application, with examples, how you can meet these important skills.
We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.
About working in our shops
Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.
Shop hours
It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
Our values - pioneering, courageous, connected, open, fair
By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us. You can find out more about interview adjustments on the Scope website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 35 days annual leave
· flexible working (where we can)
· company pension
· excellent training and career development
· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT on 25th July 2025.
Ready to Shape the Future of Young Farmers?
Fundraising Manager - National Federation of Young Farmers' Clubs (NFYFC)
Charity People are exclusively recruiting on behalf of the National Federation of Young Farmers' Clubs (NFYFC) for a talented and motivated Fundraising Manager to join their team. This is a fantastic opportunity to play a key role in securing the future of one of the UK's largest rural youth organisations by developing creative strategies to attract funding from trusts, foundations, and corporate partners.
Salary: Circa £37,000 per annum
Location: UK-wide- remote or hybrid (Stoneleigh Park, Warwickshire)
Contract: Full-time, permanent (37.5 hours/week or 4 days)
Benefits include a generous pension scheme with up to 6% employer contributions, 28 days' annual leave rising to 33 with service plus discretionary leave, a BUPA health cash plan and access to childcare vouchers.
Who Are NFYFC?
The National Federation of Young Farmers' Clubs is one of the largest rural youth organisations in the UK, empowering over 23,000 young people aged 10-28 across England and Wales. Through a comprehensive programme of training, competitions, events, and skills development, NFYFC helps young farmers build confidence, leadership, and community connections.
Could You Be Their Next Fundraising Manger?
NFYFC are looking for a proactive and experienced fundraiser who can build and maintain relationships with trusts, foundations, and corporate partners, write compelling proposals, and lead successful income-generation strategies to sustain and expand NFYFC's vital work.
Key responsibilities include:
- Identify, research, and approach new funding opportunities.
- Prepare persuasive funding applications, proposals, and impact reports.
- Grow relationships with charitable trusts, foundations, and corporate supporters.
- Develop and deliver individual giving campaigns using a range of channels.
- Support YFC county federations by creating fundraising toolkits and resources.
- Integrate fundraising into NFYFC's marketing and communications.
- Monitor income against targets and adapt strategies accordingly.
About You:
They are looking for someone who is passionate about NFYFC's mission to support young people in rural communities, self-motivated and proactive, organised with the ability to manage multiple priorities, and creative, adaptable, and solutions focused. The ideal individual will also be warm, persuasive, and skilled at building positive relationships.
Your experience will include:
- A proven track record of securing income from trusts, grant-making bodies, or corporate funders.
- Strong written communication and editing abilities.
- Strong research and analytical skills.
- Knowledge of the UK fundraising landscape.
- Excellent communication and networking skills.
- A UK driving licence and access to a vehicle.
Desirable but not essential: experience working with volunteers or committee structures.
How to Apply:
This is a fantastic opportunity to join this wonderful organisation that is making a real difference. If this sounds like your dream role, we would be thrilled to hear from you. Please send a copy of your CV or profile to Priya Vencatasawmy at Charity People
Please note this is being advertised on a rolling basis which applications are being sent as and when received, if this affects you in anyway, please reach out directly to Priya.
Closing date: 23rd of July
First Stage Interview: 30th/ 1st of August
Second Stage Interview: 7th of August
Safeguarding
NFYFC is committed to safeguarding young people and vulnerable adults. This role is subject to Safer Recruitment procedures, including an enhanced DBS check (with barred lists). Applicants from a wide range of backgrounds are encouraged to apply.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Are you a skilled communicator who wants to make a difference?
Do you have a background in communications or marketing, with a focus on fundraising?
We have a vacancy in our Northern Ireland team for a Media & Communications Manager (fixed one-year contract). We're looking for someone to roll-out the delivery of our communications strategy in Northern Ireland, in order to see more people across the country respond to God's call to love our global neighbours.
This is a great opportunity for someone who wants to use their experience, passion and ability to ensure that our life-changing work engages the widest possible audience across Northern Ireland.
Tearfund is a Christian relief and development agency and has been working around the world for more than 50 years. We partner through the church and other locally-based organisations to respond to where the need is greatest, helping communities to lift themselves out of poverty.
All applicants must be committed to Tearfund's Christian beliefs.
Hybrid Working: This role is eligible for hybrid working. You will be required to work from the Belfast office at least 1 day a week with the option to work remotely on other days.
Contract: This is a full time (35 hours per week) permanent contract. The full time salary is £43,988 per annum.
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.
The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.
Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
Further information about Respond
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Deadline for applications – Rolling recruitment
Interviews - TBC
Start date – TBC
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
We're looking for someone to be the regional representative for Crimestoppers in the Avon and Somerset area, with specific responsibility for;
- Creation and delivery of local/county/regionally specific crime-based campaigns in partnership with law enforcement agencies, local committees and volunteers.
- Coordination of cross border and national activity in support of ROCU’S, the NCA and other bodies such as the GLAA.
- Identifying and maximising funding opportunities for our charity including RM post, campaign activity, Fearless workers and for Business Development.
- Enabling volunteer committees to develop so they can operate effectively and achieve their full potential.
- Act as Crimestoppers spokesperson for the region covered, regarding media interviews.
Criteria
Essential
- Project management i.e. scoping planning, implementation and delivery of projects
- Budget management experience
- Ability to spend time away from home to meet the needs of the role.
- Ability to work unsociable hours in line with the needs of the role.
- Ability to work to tight timescales, and to work within pressurised time critical and decision-making scenarios.
Desirable
- Experience of working with the commercial/ statutory sector in relation to campaigns/ media.
- Experience of working with volunteers and the third sector.
- Ability to liaise with senior and junior management within organisations to delivered relevant outcomes.
- Basic knowledge of policing practice.
- Experience of lone working
Please submit a CV and covering letter expressing your interest in the role.
The client requests no contact from agencies or media sales.
An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across Central England
One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.
Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88.
With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.
There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.
As our Central Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups consistently deliver high-quality services aligned with Read Easy UK’s strategy.
You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.
You will also find volunteers to ‘pioneer’ three new groups in the counties where there is no Read Easy presence in the East and West Midlands and East of England and provide them and our 29 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occaisonal training for small groups of volunteers, this is a dynamic and rewarding role.
This is a home-based post requiring flexibility, some early evening working and occaisional travel to visit groups. The role is available on either a full or part time basis (min 32 hours p/w, 85% of 37.5 hours p/w FTE).
The successful candidate will be expected to:
- Live within one of the following areas: West Midlands (Defined as the 7 metropolitan boroughs of Birmingham, Coventry, Dudley, Sandwell, Solihull, Walsall, and Wolverhampton), Warwickshire, Oxfordshire, Berkshire, Buckinghamshire, Hertfordshire, Bedfordshire, Northamptonshire, Leicestershire or Rutland;
- have been employed to work with volunteers for at least two years;
- have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.
Salary & Benefits
- Annual Salary £25,075 (85% FTE) -£29,500 (100% FTE)
- 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave – pro-rata for part time roles
- Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period)
- Support when extending your family – company parental and adoption pay (above statutory after 12 months service)
- Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals
- Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity
- A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers
We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.
When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.
If you need any support with your application, please contact us,
The closing date for this post is 10:00 Tuesday 15th July 2025. Should you be shortlisted, the first round of interviews will take place online on Wednesday 23rd July, with in-person interviews, being held in Gloucestershire or West Midlands, on Tuesday 29th July 2025.
The successful candidate will be invited to meet the team on 31st July in Birmingham, should they be able to do so.
The client requests no contact from agencies or media sales.
Job Description: Peer Support Coordinator (Lotus Blossom Project)
No recruitment agency applications - Individuals only please.
Are you passionate about recovery, empowerment, and the power of peer support?
Lotus is seeking a skilled and compassionate Peer Support Coordinator to lead our thriving Lotus Blossom Project, which provides online peer support groups for women recovering from domestic abuse. These groups are co-facilitated by trained Peer Support Mentors – all of whom are ex-clients.
This role is at the heart of what we do: championing trauma-informed practice, investing in our volunteers, and supporting women to rebuild independence, purpose and fulfilment after abuse.
Please note:
We are only accepting applications from candidates who complete an application form, the form can be found on our website.
Job Title: Peer Support Coordinator
This post is open to women only under the Equality Act 2010 Schedule 9, Part 1, Section 7 as a genuine occupational requirement.
Project: Lotus Blossom
Reporting to: Lotus Families Service Manager
Hours: 15 hours per week
Salary: NJC Scale Points 18-22: £30,559-£32,654 FTE (£12,389-£13,238 pro rata for 15 hours/week). Starting salary: £30,559 FTE (£12,389 pro rata) for an unqualified IDVA (Point 18); £31,067 FTE (£12,595 pro rata) for a qualified IDVA (Point 19) pay award pending.
Location: Primarily home based with occasional in-person meetings or training in Newhaven or East Sussex
Contract: Permanent although as with all posts, reliant on ongoing funding
Job Purpose:
To lead the co-ordination, delivery and ongoing development of a safe, inclusive and empowering peer support group for women recovering from domestic abuse through the Lotus Blossom Project. This role ensures that support is:
- Trauma-informed and grounded in the six principles of trauma-informed practice: safety; trustworthiness and transparency; peer support; collaboration and mutuality; empowerment, voice and choice; and cultural, historical and gender awareness.
- Informed by the Investing in Volunteers quality standards.
- Delivered through a team of trained volunteer Peer Support Mentors, all of whom are ex-clients.
Key responsibilities:
- Lead the Lotus Blossom Project, ensuring it’s trauma-informed, inclusive and responsive to client and volunteer needs.
- Recruit, train, support and supervise a team of Peer Support Mentors with lived experience.
- Co-produce themed peer sessions and use your IDVA expertise to guide safe, engaging group facilitation.
- Monitor, evaluate and evolve the project using client and volunteer feedback, and report on its impact.
- Act as an ambassador for Lotus and support wider organisational goals.
You’ll bring:
- IDVA qualification (or willingness to obtain one with support)
- Experience supporting victim-survivors of domestic abuse
- Understanding of trauma-informed approaches and barriers faced by marginalised groups
- Skills in leadership, reflective practice, safeguarding, and data/confidentiality management
- A deep commitment to inclusion, empowerment and collaborative working
Desirable:
- Lived experience of domestic abuse
- Experience in peer support coordination or volunteering roles
- Facilitation of group or online support spaces
- IDVA qualification (completed)
This role is subject to an enhanced DBS check. The job description is not exhaustive and may be subject to change in line with service needs and strategic development.
Benefits
- Primarily home-based role, reducing the need for travel and supporting work-life balance (Safety; Trust).
- Flexible working: As a family-centred charity, we understand the importance of family life – whether it’s attending a school assembly or caring for a loved one. As long as service delivery is not impacted, we support flexibility (Empowerment; Collaboration).
- Regular quality supervision in line with SafeLives Leading Lights quality standards.
- Two-monthly clinical supervision, supporting emotional resilience and reflective practice (Peer Support; Safety).
- Access to a 24/7 employee counselling helpline for confidential emotional support (Trust; Safety).
- Salary aligned to NJC scale points 18–22.
- Pension scheme with employer contributions matched up to 6% (Trustworthiness; Empowerment).
- 25 days holiday per year (or pro rata for part-time roles), plus bank holidays (Empowerment).
- Travel to and from any work-related meetings, training, or in-person activities is fully reimbursed (Trust; Mutuality).
How to Apply
- Deadline 9am 14 July via Application Form
- Interview will be via Teams on 17 July
Lotus Families is a women-centred, trauma-informed charity supporting women and their children to recover and rebuild after abuse.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a fully remote, purpose-led and meaningful leadership role, one where you will be dismantling the motherhood penalty for thousands?
Our client’s work sits at the intersection of providing information and support, research, raising awareness, and advocating and campaigning for change – always with a bold, unapologetic commitment to justice for mothers and parents.
Their impact over the last 10 years speaks for itself with 20,000 supported through their one-to-one advice line, successfully influenced key changes in UK law, including the Day-one right to request flexible working, and extended redundancy protection for pregnant women and new mums. Over 150 mentions in Parliament, Thousands of pieces of media coverage, including front-page features in The Times, The Guardian, and The Daily Mail and over 400,000 followers across social media, building a powerful digital movement
Culture and Inclusion
As Community and Membership Engagement Manger you will work with a wonderful Head of Communications and Campaigns, within a team values differences, is inclusive and passionate about creating a fairer world for working parents and mums.
The lived experiences we’d love you to have
Our client is not a “box ticker” instead they are a progressive and inclusive employer, one where they value your lived experiences and skills just as much and can see behind any gaps you might have on your CV.
As a Community & Membership Engagement Manager, you will own and manage our clients digital engagement strategy, ensuring members, supporters, and volunteers are engaged, informed, and active. You will oversee PTS’s owned media platforms, including membership channels, private forums, email newsletters, and social engagement spaces.
This role is about more than just community management, it’s about creating an inclusive, welcoming, and representative movement. You’ll engage underrepresented voices, ensure accessibility, and create content that speaks to a diverse range of parents. If you’re passionate about building online movements, crafting compelling content, and ensuring all parents feel heard and valued, we’d love to hear from you.
A core part of this role is diversifying our audience and ensuring our community is truly reflective of all parents, including Black, Asian and minority ethnic women, disabled parents, LGBTQ+ parents, and low-income families. You’ll develop inclusive strategies to expand PTS’s reach and remove barriers to participation, ensuring that those most affected by the motherhood penalty are at the heart of our work.
To be successful in this role, you will have experience and knowledge, demonstrating an ability to:
· Build Community & Digital Engagement, creating a brave and fearless movement
· Drive membership growth & engagement
· Create storytelling & user-generated content (Nothing About Us Without Us)
· Create, lead and manage digital content & online events
· Compile, interupt and use data, performance & continuous improvement
In return for your passion, commitment and hard work, you will receive some of the most competitive benefits across the sector, whilst knowing that every day you are changing the lives of parents, families and the workplace. Your passion for gender equity will be shape the lens through which you storytelling and campaign tirelessly for the good of the millions of women who continue to lose their jobs, get passed over for promotion and face a penalty for being a mum.
Here are just some of the benefits they offer:
· Flexible working is embedded in our culture with employees working different hours, and days of the week.
· 34 days annual leave, including statutory bank holidays. This is pro-rata for part-time staff.
· Paid leave between Christmas Day and New Year’s Day.
· 2 paid ‘’Wellbeing Days’’. These are days that can be booked off with no notice and no questions asked.
· 5 days paid leave to care for dependents.
days at nursery or school, or for activities such as sports day or school plays.
· Participation in a comprehensive workplace pension scheme with contributions from the organisation of 4%
· Enhanced maternity, paternity and adoption pay.
· Work from home onboarding and office set up
Next steps
We would love you to apply, which is a simple and transparent process, with a screening and interview stage with Scoutess Consultancy (recruitment partner for this role) and a one-stage interview (please see JD for full process)with our client on 23rd July 2025. Please note the advert will close on Sunday 13th July at midday, however, you may be contacted earlier if shortlisted.
Please apply via Charity Jobs, sending your CV alongside a covering letter of no more than 500 words detailing your suitability for the role.
Charity working to end the motherhood penalty.