Volunteer support volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Front Desk Volunteer, you will be the welcoming face of Historic Croydon Airport, responsible for ensuring visitors have a smooth and enjoyable experience. You will manage visitor check-ins, handle donations, and support merchandising activities.
Responsibilities:
Reception Duties:
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Visitor Reception:
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Greet visitors warmly at the front door or Reception desk.
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Check if visitors have pre-booked and verify booking details.
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Keep the Reception Desk attended at all times.
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Booking Management:
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Obtain booking sheets from Graeme and update them throughout the day.
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Set out and supervise the donation box.
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Maintain a supply of hand sanitisers, leaflets, and other materials.
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Re-stock leaflet holders in the Main Entrance lobby.
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Visitor Handling Procedures: People with a Booking:
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Check the Lead Name off the booking list and confirm the number of visitors in the group.
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Request a donation of £8 per adult on entry, payable by cash, credit card, cheque (to Historic Croydon Airport Trust), or QR code.
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Ensure the donation process is completed.
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Inform visitors of the location of toilets and answer any questions.
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Ask visitors to wait in the Waiting Area until their Guide collects them.
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Manage additional visitors, ensuring tour groups do not exceed 12 people, including the Tour Guide.
People without a Booking:
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Politely inform visitors that entry is by pre-booking online.
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Check the booking list for vacant slots and inform visitors of available times and spaces.
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Advise visitors to book and return at the specified time, noting they cannot wait inside AH.
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Allow visitors to wait outside for potential "no-shows" if they wish.
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Be polite, sympathetic, but firm if turning people away, and provide the date of the next Open Day and booking details.
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Seek assistance from Graeme or Mike if needed.
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Visitor Departure:
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Thank visitors for coming and say goodbye.
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Encourage visitors to review their experience on Tripadvisor (Croydon Airport Visitor Centre).
Merchandising Duties:
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Merchandise Stall Management:
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Set up and take down the HCAT Merchandise stall.
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Retrieve and replace sale items from/to the cupboards under the model in Reception.
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Run the merchandise stall, selling items to visitors.
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Cash Handling:
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Manage the float, monetary takings, cashing up, and recording total takings at the end of the day.
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Ensure cash takings are not left unattended and hand them over to a Trustee at the end of the day.
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Stock Monitoring:
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Monitor stock levels and advise Jeff if stocks are running low.
Qualifications:
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Friendly and welcoming demeanor.
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Strong communication and interpersonal skills.
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Ability to manage bookings and handle donations accurately.
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Experience in handling cash and managing merchandise sales.
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Punctual, reliable, and able to adhere to procedures.
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Commitment to providing a respectful and inclusive experience for all visitors.
Training: Volunteers will receive an induction, including a review of booking procedures, handling donations, and merchandise management. Ongoing training sessions and resources will be provided to support the role.
Benefits:
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Be the welcoming face of Historic Croydon Airport.
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Gain experience in visitor management and merchandising.
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Contribute to the educational and cultural enrichment of the community.
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Be part of a supportive and passionate team.
Application Process: If you enjoy engaging with the public and are enthusiastic about history, we would love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Independent Visitor to be matched one to one with a young person in care. You will meet once or twice a month to take them out to do fun activities together. This is an opportunity for our young people to develop a healthy relationship with a trusted adult, have fun and share their worries and feelings if they are ready to do so.
We'll provide full training, all your expenses and ongoing support from dedicated staff.
This is an opportunity for you to build skills and knowledge within social care and test yourself with real life experience of a young person in care.
We're looking for enthusiastic, committed people to bring their experience, skills and positivity to the lives of young people who have been through tough times. We will be providing training on the following subjects.
Session 1 Introduction to IV and the Care system
Session 2 Trauma, Attachment and Growth
Session 3 Safeguarding
Session 4 Communications and Boundaries
Session 5 The Role Of The IV
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 500 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Disclaimer
We look to recruit a diverse range of volunteers. If your skills don't fit the above, please do not let this put you off as we are able to be flexible with most of our roles. If you are unable to apply online through the link on this page, please visit your local store for a paper application form or contact the Barnardo's Volunteering Team on our website.
Location:
Unit 2, Anglia Way, Bedford, Bedfordshire, MK40 4TB, United Kingdom
Minimum age: 14
Please note: we only accept applications from those residing in the UK
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the Milton Keynes and District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
Are you ready to put your digital marketing skills into practice and make a real impact? As a Volunteer Digital Marketing Manager with TESYouth, you’ll gain invaluable hands-on experience while helping us grow our online presence and reach.
In this role, you’ll be part of a team that values creativity, innovation, and collaboration. You’ll play a key role in developing and implementing strategies that strengthen our brand message, boost engagement, and drive traffic to our digital platforms.
Responsibilities
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Increase traffic and visibility across TESYouth’s digital channels.
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Grow our brand message, vision, and online presence.
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Develop and manage digital marketing campaigns.
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Monitor and analyse performance using SEO, Google Analytics, and other tools.
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Collaborate with the creative and communications teams to align marketing activities.
Requirements
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Experience in digital marketing and social media management.
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Working knowledge of SEO, Google Analytics, and related tools.
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Strong communication and organisational skills.
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Proactive, dedicated, and willing to learn.
Additional Information
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This is a voluntary role and can be carried out entirely remotely.
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All reasonable expenses will be reimbursed.
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Flexible hours – ideal for those looking to gain professional experience while contributing to a meaningful cause.
About TESYouth
TESYouth (Training, Employment Opportunities & Social Development for Youth) is a social enterprise and not-for-profit organisation dedicated to reducing youth unemployment. Through training programmes, work experience, interactive workshops, and volunteering opportunities, we support young people in developing their skills and achieving their career aspirations.
Together with our collaborators and partners, we aim to make a lasting positive impact in the community.
Tackle and reduce youth unemployment by providing with the necessary tools to develop skills, aptitudes, knowledge and self-confidence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Unify Giving Social Impact Squad
Unify Giving is a UK-registered social enterprise reimagining the way people give.
We help donors send direct, digital support to people experiencing homelessness or domestic violence — safely and transparently — through our verified charity partners. Every donation goes straight to a real individual, who can then exchange it for vouchers for essentials like food, transport, and wellbeing support.
We’re now looking for a creative volunteer to help us bring this journey to life in a short animated explainer video — showing how a donation travels from a donor, to an individual, and then to real impact.
✨ What we’re looking for
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Someone who can create animated or motion graphic videos.
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An eye for storytelling — helping us make the process simple, emotional, and inspiring.
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Able to work with our team on a short brief (60–90 seconds).
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Bonus if you can add light background music or voice-over.
What you’ll get
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A featured volunteer credit on our website and socials.
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Portfolio exposure across our growing platforms.
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The chance to use your creative skills for real-world social impact.
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A friendly, passionate team making giving more human again.
If you’re ready to use your animation skills for good, we’d love to hear from you (please send your portfolio on application).
Let’s make generosity visible.
Connecting donors directly with individuals expriencing homelessness.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the Sutton Coldfield and District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Trans Celebration
Trans Celebration is a trans-led, grassroots human rights organisation based in the UK, dedicated to celebrating and advocating for trans and gender-diverse people. Through monthly awareness campaigns and creative programming across fashion, beauty, and the arts, we amplify trans voices and promote inclusivity in public life and culture.
We are seeking a passionate and creative Social Media Volunteer to help grow our online presence and build stronger engagement with our community.
Job Summary
The Social Media Volunteer will support the development and execution of content across Trans Celebration’s social media platforms. You’ll play a vital role in amplifying our message, promoting events and campaigns, and building a vibrant online space for our community.
Key Responsibilities
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Manage and schedule posts across social media platforms including Instagram, Twitter (X), Facebook, and TikTok.
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Assist in developing social media strategies and brainstorming campaign ideas aligned with our brand.
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Monitor engagement and respond to comments and messages in a timely, inclusive, and respectful manner.
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Track analytics to measure campaign performance and suggest improvements.
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Stay up to date with trends in social media, digital culture, and LGBTQIA+ advocacy.
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Collaborate with the marketing team to ensure consistent branding and messaging across channels.
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Support content creation, including text, images, reels, and stories.
What We’re Looking For
Skills & Competencies:
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Strong understanding of major social media platforms and their audiences.
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Experience with online engagement and/or community management.
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Basic knowledge of social media scheduling and analytics tools (e.g., Later, Hootsuite, Meta Business Suite).
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Excellent verbal and written communication skills.
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Ability to work independently and collaboratively.
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Organised, professional, and detail-oriented.
Bonus Experience (Not Required):
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Graphic design or basic photo/video editing skills.
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Experience working with charities or LGBTQIA+ organisations.
Personal Attributes:
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Passionate about LGBTQIA+ advocacy, with a particular interest in uplifting trans and non-binary communities.
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Positive, collaborative attitude with a sense of creativity and purpose.
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Comfortable engaging online in a respectful, inclusive voice.
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Eager to learn, adapt, and make a meaningful contribution.
Work Environment
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On-Site with flexible scheduling.
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Supportive and inclusive volunteer team environment.
Language Requirements
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Fluency in English (spoken and written) is essential.
How to Apply
To apply, please submit:
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A brief cover letter outlining your interest and any relevant experience.
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A current CV or resume.
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(Optional) Links to any social media accounts or campaigns you’ve managed or contributed to.
Trans Celebration is a trans-led,human rights and community organisation dedicated to highlighting issues affecting trans and gender-diversity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give Back to Children in Your Community with The Kids Network
Are you looking to donate your skills, give back to your community, or find a meaningful way to use your time? The Kids Network offers a unique opportunity to make a significant impact on the lives of children while practicing your skills and connecting with others.
If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.
Why Choose The Kids Network?
- Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
- Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
- Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.
Impact on Mentees
- Building Confidence: Help children in your community develop self-assurance and resilience.
- Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
- Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.
Connection
- Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
- Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
- Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.
Your Role as a Mentor
As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.
Join Us Today
Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.
For more information and to apply, visit The Kids Network website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Administration Volunteer for the Yeovil and Sherborne District Group. Our Administration Volunteers are the linchpin for our local groups’ activities. They act as the first point of contact and they make sure all relevant information is circulated to other volunteers and members. And they play an important role in keeping our data and details up to date to comply with data protection legislation.
In this role you’ll develop your administration and organisation skills. Most importantly you’ll be help your local group run efficiently, so they can keep providing valuable services to our MS community.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Please apply online.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dignify delivers educational workshops in schools to promote healthy relationships, self-respect, and respect for others. We work to prevent the harmful effects of pornography and challenge the normalisation of unhealthy sexual behaviours among young people. Through evidence-based sessions, we equip students with knowledge, empathy, and tools to navigate relationships positively.
Role Purpose
We are seeking Volunteer Schools Workers to accompany our lead Schools Worker in delivering workshops to children and young people. You’ll help create a safe, positive environment for learning, support classroom activities, and be an encouraging presence for students as they explore important topics around respect, relationships, and digital culture.
Key Responsibilities
· Accompany the lead Schools Worker to sessions in primary and secondary schools.
· Assist with setting up and packing away resources and equipment.
· Helping facilitate and monitoring small group sessions
· Observe and note student engagement to help evaluate sessions.
Skills / Abilities / Experience / Qualities
· Strong communication skills, especially with young people.
· Willingness to work with young people from diverse backgrounds and gender identities.
· Comfortable discussing sensitive topics such as pornography, sexual harassment, and objectification.
· Calm, approachable manner that helps young people feel at ease.
· Openness to learning and developing new skills.
· Ability to build respectful, professional relationships with young people, staff, and colleagues.
· Good rapport with people of all ages and abilities.
· Commitment to confidentiality.
· Reliable timekeeping and punctuality for all sessions.
Training / Support
· A full induction to the service will be provided
· You will be required to undertake mandatory e-learning and a menu of optional training will be made available
· Ongoing supervision and support from your line manager
· Travel expenses reimbursed (if applicable).
· Access to events, networking, and training and development opportunities.
Additional Information
· You will be required to undergo an enhanced DBS check
· We will require 2 x references
· You will be required to dress in an appropriate manner when accompanying the team to sessions (school smart)
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic and dedicated individual to take on the role of Community First Aid Network Leader who can work and lead volunteering groups and leaders in their own way, supported by our central teams
At St John Ambulance, we are looking to embed ourselves within our communities, delivering support which is tailored to the needs of those communities whilst providing a positive experience for our Volunteers.
We need leaders who are passionate about making a difference in their communities, who care about helping and developing others, who will lead and inspire a volunteer movement across a geographical area to deliver Community First Aid, Community Education and Community Fundraising as well as develop our offering for young people. Through leading a team of Volunteer leaders, you will drive excellence in delivery, develop an inclusive and diverse volunteering experience for new and current volunteers, and help navigate through change to build a bigger and better St John Ambulance.
As Network Events Services Lead, you’ll get a huge sense of satisfaction and pride through supporting a team and our volunteers to deliver our essential services. It’s great for you, great for your community and great for our nation.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
Volunteers would be expected to attend training for the role both online and in person, and to attend regular network weekly meetings to enable them to keep their skills up to date.
If you are successful, you will need to undertake relevant training for the role, details of which will be discussed after you have been appointed.
Closing date for these opportunities is: 30/11/2025
To apply for this opportunity, please follow the link below
Job description
Become the new friendly face in your local Tŷ Hafan charity shop!
This opportunity is a great way to develop new skills and enjoy yourself at the same time.
Our shops generate funds that directly support the whole family, from medical care and therapeutic services for children, to emotional and practical care for families, to sibling support activities & experiences.
Your role will help us continue providing vital care and support to Tŷ Hafan children and their families.
About our Talbot Green Shop:
Our Penarth shop seeks to celebrate the town’s diversity in the way our team thoughtfully curates the mixture of preloved items its occupants have generously donated.
We offer high street to designer names, tea sets to linens, vinyl to hatpins, toys and books for all ages and plenty in between.
Jeff and his team of superstar volunteers will do their best to help you find just the thing and the chance to buy a winning lottery ticket, too.
Considerations:
Age requirement: 16+
Location: 2 Ely Valley Rd, Talbot Green, Pontyclun CF72 8AP
Commitment:Our shops operate Monday-Saturday, 9am-4:45pm and we appreciate any time you can spare, but ideally at least 2 hours per week.
Shifts will be discussed during your informal chat.
Background checks: We will ask you to provide us with the details of two referees.
Activities include:
• Providing a warm and friendly welcome to all customers entering the shop;
• Helping customers to locate items they are looking for;
• Serving customers at the till;
• Taking donations and promoting Gift Aid;
• Selling and processing our raffle/lottery tickets;
• Acting as an ambassador for Tŷ Hafan, promoting our Big Ambition within your local community..
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Make a Real Difference in Norfolk's Learning Disability Community
Mid Norfolk Mencap seeks up to 6 committed trustees to join our Board
Are you looking to use your skills and experience for meaningful impact? Mid Norfolk Mencap, supporting people with learning disabilities across Norfolk, is recruiting trustees to guide our charity.
Location
Our charity’s office and principal activities are in Dereham, Norfolk. All Board meetings are held in person. Sub-committees can meet face-to-face or hybrid via Teams to suit sub-committee members. We encourage our trustees to visit the office and all services whenever possible.
Support
You will be supported by the Chair, other members of the Board of Trustees, and the CEO.
Responsibilities
As a trustee, you have important personal responsibilities to ensure the charity is well-governed, effective, and operates for the public benefit.
· Ensure the charity is carrying out its purposes and delivering public benefit
· Understand the charity’s purposes as set out in our governing document, and be able to explain how all activities further or support these purposes
· To ensure that the charity pursue its stated purposes, as defined in its governing document, by developing and agreeing a long-term strategy
· To ensure that the charity complies with its governing document, applicable charity law, and any other relevant legislation or regulations
· Manage the charity’s resources responsibly by making sure that the charity applies its resources exclusively in pursuance of its charitable objects for the benefit of its members
· Ensure that the charity’s assets, beneficiaries or reputation are not exposed to undue risk
· You must exercise reasonable skill and care, drawing on your own expertise and experience, and seek appropriate advice when necessary
· You should dedicate sufficient time, thought, and energy to your role, ensuring you are well-prepared for, attend, and actively participate in all Board meetings.
· Be able to demonstrate that the charity is complying with the law, well run and effective
· Ensure appropriate accountability within the charity, both to members and in relation to delegated responsibilities.
Qualities and experience
This role is best suited to candidates who can demonstrate knowledge and experience that will benefit the charity, and who possess the following characteristics:
· A proven track record of integrity and respect for confidential and proprietary information
· A keen and respectful listener who can empathise and respectfully challenge
· Commitment to the charity, approachable for the people we support, and enthusiasm for its vision, mission and aims
· Understanding and acceptance of the legal duties, responsibilities, and liabilities of trusteeship
· Willingness to devote the necessary time and effort to their duties as a trustee (we estimate this to be 2-3 hours per week in addition to Board meeting commitments below)
· Strategic vision
· Sound, independent judgement
· Willingness to participate in frank and open discussion
· Ability to work effectively as a member of a team
· The ability to read and understand management reports
· Skills to analyse proposals and their consequences
· Preparedness to make unpopular recommendations to the Board
· General competence with IT
· Willingness to be available to provide guidance to the senior management team on an ad hoc basis
Time commitment
The charity holds quarterly Board meetings, with each lasting approximately 2 – 3 hours. All Board meetings are held outside of normal office hours.
It is suggested that approximately two hours preparation time be allowed for prior to each meeting to ensure trustees are familiar with items to be discussed.
Sub-committees meet quarterly with each lasting approximately 1.5 – 2 hours. Approximately one hour is suggested for preparation in advance of the meeting.
Typically, all trustees attend the AGM in person, and at least one annual fundraising or social event hosted by the organisation. These are held on evenings or weekends.
To allow time to settle into the role, and to see the fruits of your work, we suggest that candidates assume a three-year commitment to Mid Norfolk Mencap at the outset.
Training
You will be given a basic induction to the charity and opportunities to meet with the leadership team.
All trustees are required to complete the statutory Oliver McGowan training. Additional training opportunities will be identified based on your individual experience and qualifications, ensuring you have the support needed to excel in your role.
Through the trustee recruitment and on-Boarding process, we will arrange for you to meet with our Chair and CEO, and we encourage you to explore their motivation and rewards as part of your evaluation of us.
Rewards
The role of a trustee is voluntary and is not accompanied by any financial remuneration. Reasonable expenses will be reimbursed for required travel, training, communication and childcare/carers to enable trustees to attend and participate at Board meetings.
Conditions of engagement
Applicants must be at least 18 years old. At Mid Norfolk Mencap, we celebrate diversity and are dedicated to creating an environment where every employee, volunteer and Board member is valued, respected, and empowered – no matter their background.
You cannot serve as a trustee if you are disqualified under the Charities Act. This includes situations such as having an unspent conviction for an offence involving dishonesty or deception (for example fraud), being bankrupt or having entered a formal arrangement with creditors (such as an individual voluntary arrangement) or having been removed as a company director or charity trustee due to misconduct.
Appointment to our Board of Trustees is subject to the receipt of satisfactory references and the production of a clean enhanced Disclosure and Barring Service (DBS) certificate.
Application process
If you would like to apply for a trustee role, or to discuss it informally, please contact us.
Our recruitment process will typically include the following:
· Interview, providing the opportunity for you to meet with the Chair, CEO and other members of staff
· An invitation to attend the Mid Norfolk Mencap office to meet some of the people we support
· Dedicated email/phone support for any queries or concern
Closing date for applications 14th November 2025. Interviews will take place 24th November - 5th December 2025. Successful applicants will be formally nominated to join the Board at our AGM on 22nd January 2026.
Please note: our recruitment process is designed to facilitate a two-way dialogue. We recognise that you need to be as comfortable with us and our operating model as we are with you. Our commitment throughout, is to be open, transparent and to give you as much information as we possibly can so that you can be sure you are making an informed choice to volunteer as a trustee with us.
The client requests no contact from agencies or media sales.

