Volunteer support worker volunteer roles

Trustees at Bromley Experts by Experience play a vital role, collaborating with the Chair, fellow Trustees and the Senior Management Team to set a clear and strong strategic direction for the organisation. You will ensure that Bromley Experts by Experience is delivering against its charitable objectives and working in line with our governing documents. You will also support Bromley Experts by Experience to grow and develop as an organisation by combining your lived experience and professional expertise in a specific field, enabling us to become more impactful and effective.

As a trustee, you are also responsible for ensuring that Bromley Experts by Experience uses its resources effectively and efficiently to deliver its charitable purposes and continue to provide benefit to our members, beneficiaries and local Deaf and Disabled people.

Areas of expertise we are prioritising

We are especially seeking trustees with expertise in one or more of these areas:

• Fundraising Strategy:
  • Supporting X by X Bromley to sustain, maximise and diversify income streams and fundraising activity.
  • Supporting the development of a Fundraising Policy and Plan of Action.
  • Building and maintaining relationships with funders and commissioners.
• Human Resources:
  • Supporting the Deputy CEO and ensuring that X by X Bromley complies with relevant employment laws and regulations.
  • Advising on good practice in staffing and HR matters.
  • Supporting the development, and review of, HR policies and procedures.
• Legal and Policy:
  • Guiding on relevant legal and policy matters, including contracts and governance.
• Organisational Strategy:
  • Supporting Senior Management Team to shape our strategic direction and plan for implementation.
• Secondary and Further Education:
  • Supporting X by X Bromley with advice for a brand-new stream of youth work in education settings.

IMPORTANT: As a Deaf and Disabled People’s Organisation, our governing articles require that our staff, trustees and volunteers bring with them lived experience of disability (self-identified or otherwise). See how we define this below.

Responsibilities of Trustees:

• Ensure that Bromley Experts by Experience operates in accordance with its governing documents and the law
• Set a clear and strong strategic direction for the organisation
• Ensure that Bromley Experts by Experience uses its resources (financial and otherwise) effectively and efficiently to deliver its charitable purposes
• Manage risks responsibly, avoiding exposing Bromley Experts by Experience to unnecessary risk and taking appropriate steps to mitigate risks
• Make decisions about Bromley Experts by Experience’s policies and strategies
• Be an ambassador for Bromley Experts by Experience, promoting our work and values

What we ask of you:

• Trustee Board Members should expect to serve for a minimum of 12 months.
• Trustee Board Members are required to attend scheduled meetings with some ad hoc meetings where necessary.
• It is anticipated that the time commitment will be an approximate average 1.5 hours per week. This will mainly comprise of:
  • Board meeting attendance (plus preparation and minutes) every 8 weeks.
  • AGM attendance (plus preparation and minutes)
  • Supporting our annual Disability Pride event.
  • Occasional scheduled meetings with senior staff and/or Chair.
• As we are a very small charity, there could be occasions when extra time will be required (e.g. during the planning of new projects or dealing with any particular difficulties that arise), or where additional support would be appreciated (e.g. attending events, meeting members at project days)

Key Skills and Qualities:

• Lived Experience of disability (can be self-identified)
• A belief that Disabled people can and should be actively welcomed and included in our communities. An understanding that it is barriers in society that make that harder. This is called the Social Model of Disability.
• Strong organisational skills.
• Experience of how Trustee Boards operate and of effective charity governance
• Accuracy and efficiency with an eye for detail.
• Good interpersonal and communication skills, communicating in a way that is accessible to you.
• Possess and demonstrate integrity, objectivity, accountability, and honesty.
• An effective team worker, contributing an independent perspective.
• Understanding of the legal duties, responsibilities and liabilities of trusteeship and the financial aspects of running a charity.
• A genuine interest in local communities and people.
• Commitment to Bromley Experts by Experience’s aims, objectives and values.

You must be legally eligible to stand as a registered Company Director and Charity Trustee. Having had previous experience as a trustee of a voluntary organisation is an advantage.

We require a DBS Check to be completed for all Trustees.

We are especially seeking trustees with expertise in one or more of the following areas:

• Fundraising Strategy
• Human Resources
• Legal and Policy
• Organisational Strategy
• Secondary and Further Education

What we mean by lived experience of disability:

As we follow the Social Model of Disability, our definition of Disabled person includes anyone who is being discriminated against or disabled by barriers in society, including:

• People with physical impairment
• People with visual impairment
• Deaf people
• People with hearing impairment
• People who are neurodivergent
• People with learning difficulties/disabilities
• People who experience mental health conditions/mental distress
• People with long-term health conditions

We recognise that a lot of these impairments are invisible and many people have more than one impairment.

Please note this is an independent contractor role and as such there will be no provision of salary or employee status.

Are you looking for a new challenge? We are seeking to appoint suitable individuals as Panel Members (known as Associate Hospital Managers - AHMs) to work independently of our Trust and clinical teams who assess and treat people detained under the Mental Health Act 1983 (MHA).

If you’re an organised, articulate person with broad life experiences who can work collaboratively, work within specified procedures and is passionate about delivering high quality mental health services, then this rewarding role may be worth considering. 

The MHA 1983 sets out procedures under which a detained patient may ask for a review of their detention heard by a panel of three or more AHMs.  Written evidence is taken from appropriate doctors, nurses, and social workers; oral evidence is taken from these professionals, from the patient and others as appropriate.

The Trust presents its case for continuing detention under the applicable section of the MHA.  The patient may have the support of a legal representative or an advocate. Following review, section 23 of the MHA provides that the Associate Hospital Managers may exercise the power to discharge a patient. Similar procedures are followed in the regular review of detentions, renewals and extensions.

Main duties of the job

• To understand the Mental Health Act 1983 (MHA) and the MHA 1983 Code of Practice, with particular reference to the role of managers (MHA (1983) Section 2, 3, 37, 20, and 23 and MHA 1983 Code of Practice Chapters 37 and 38). An electronic link to the Code of Practice will be issued on appointment.
• To sit on a panel with two or more other AHMs and conduct a hearing (online and in person)
• To read reports on a patient’s mental state, their social circumstances, and nursing care. These reports will include existing care plans and arrangements for after care. The panel may then interview and question the patient professionals and other family members/carers of the patient at hearings.
• If present, to help the patient explain why they wish to be discharged from detention, sympathetically and openly at hearings.
• To balance information presented and decide whether to exercise the power to discharge. Discharge from detention can only be affected by the unanimous decision of 3 AHMs.
• To confirm the decision for continued detention/continuation of Community Treatment Order (CTO) or discharge the patient.
• To attend relevant meetings and AHM related training as required

Working for our organisation
Oxford Health is a great place to volunteer and to be able to make a difference to how we deliver care across our communities and mental health services. 

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

Detailed job description and main responsibilities
AHMs are independent contractors who work in accordance with the guidance outlined in the Code of Practice to the MHA 1983 to review patients compulsory detention and Community Treatment Orders against statutory criteria. The Code of Practice to the MHA 1983 specifically states that AHMs cannot be employees of the organisation and are not recruited through the Oxford Health Volunteer Programme. 

You will be expected to attend at least two hearings  per month either via Teams or in person at one of our hospital sites. You will be reimbursed for travel expenses and an attendance fee of £50 is payable per hearing. You will be provided with a Trust laptop to carry out AHM duties.

Please review the role description attached for a comprehensive overview of duties and requirements relating to this role. 

The Trust will support you by providing a comprehensive induction, as well as training and development for the role, mentoring and professional review. You will be reimbursed for travel expenses incurred in relation to the role and an attendance fee is payable per hearing. 

Interviews for this role will be held on Monday 8 September and Tuesday 9 September at the Littlemore Mental Health Centre in Oxford.

Luminary provides training, employment and community to some of the most disadvantaged women in London. We work alongside women who have experienced gender-based violence and live with ‘multiple disadvantage’ - a term that recognises that many women experience multiple forms of social and economic disadvantage which interlink, intersect and
drive a cycle of deprivation. Our primary focus is helping these women achieve employment and reach independence - breaking the cycle of poverty, violence and disadvantage, once and for all. 

OVERVIEW
The Charities Act 1993 defines charity trustees as those responsible under the charity's governing document for controlling the administration and management of the charity. For Luminary Limited, the trustees oversee and support the operations of the charity, our Employability Support Programme, 1-to-1 holistic support, Mentor Scheme & next steps Progression Support Programme. 

We work in collaboration with, but independently of, the Board of Directors of the business, Luminary Bakery Limited, who oversee the governance of the bakery, café business and commercial operations.

**Please note: Due to the role responsibilities, it is a Genuine Occupational Requirement that the post holder is female, permitted under Schedule 9, part 1 of the Equality Act 2010**

How we achieve our Mission
We use baking as a tool to guide women towards employability and independence. Over our two-year programme, women learn to bake, gain a catering qualification and develop transferable skills such as budgeting, interview techniques, working as a team, and resilience. Women gain valuable work experience through our sister organisation, Luminary
Bakery, as well as being paired with a volunteer mentor who helps her develop her career next steps.  However, our programme goes far beyond job skills. We offer access to highly-trained counsellors and each woman is supported by a dedicated Progression Support Worker to help her navigate the broader challenges she will face including housing and debt.

THE ROLE OF LUMINARY LIMITED’S BOARD OF TRUSTEES
At its simplest, the role of the Trustee Board is to receive assets from donors, safeguard them and apply them to the charitable purposes of Luminary Limited. The Trustee Board must always act in the best interests of Luminary Limited, exercising the same standard of duty of care that a prudent person would apply if looking after the affairs of someone for
whom they have responsibility. The Trustee Board must act as a group and not as individuals.

DUTIES OF A TRUSTEE BOARD MEMBER
The duties of a Trustee Board member are to:
 Ensure that Luminary Limited complies with its Articles of Association, charity law, company law and any other relevant legislation or regulations.
 Ensure that Luminary Limited pursues its objects as defined in its governing document.
 Ensure Luminary Limited pursues its objects as defined in its governing document.
 Ensure Luminary Limited applies its resources exclusively in pursuance of its objects. 
 Contribute actively to the Trustee Board by giving firm strategic direction to Luminary Limited, setting overall policy, defining goals, setting targets, and evaluating performance against agreed targets.
 Safeguard the good name and values of Luminary Limited.
 Ensure the financial stability of Luminary Limited by opening up its network.
 Stay up to date with matters of charity law and issues affecting Luminary.

In addition to the above statutory duties, each Trustee should use any specific skills, knowledge or experience they have to help the Trustee Board reach sound decisions, and to support Luminary Limited staff when necessary. This may involve leading discussions, identifying key issues, providing advice and guidance on new initiatives, and evaluating or offering advice on other areas in which the Trustee has insight, experience or expertise.

DIVERSITY IN LUMINARY LIMITED’S BOARD OF TRUSTEES
We are committed to building a diverse team and seek to be representative of those we are supporting, so we would especially like to hear from applicants from a wide range of backgrounds, including the global majority. We also recognise the importance of lived experience in all roles within our organisation, and therefore welcome applications from
those with lived experience of disadvantage or gender-based violence.

Diversity brings together the rich mix of qualities that make a healthy and effective board, and therefore allows us to work to the best of our ability for Luminary Limited. Luminary Ltd and Luminary Bakery were originally established and founded as part of the Christian church community and were inspired by their faith to create opportunities for women who experienced disadvantage. Luminary supports applicants of all or no faiths and continues to be respectful of all faiths and beliefs, offering an inclusive space for everyone.

MINIMUM TIME COMMITMENT OF BEING A LUMINARY TRUSTEE
Trustees are expected to attend all board meetings which are held four times a year on weekday evenings, with some shorter meetings in between as necessary. The meetings last approximately two hours and are usually in Camden, London (physical attendance is preferred, but flexibility can be given in certain circumstances). Trustees are also expected to
attend the yearly Graduation Ceremony and 1-2 other social events, including Luminary staff gatherings.

In addition, each Trustee must:
 Be committed to the mission of Luminary Limited.
 Be able to commit for a minimum of three years on the Board.
 Be willing to meet the minimum time requirement.
 Have integrity and independent judgement.
 Be able to think creatively and speak their mind.
 Have an understanding and acceptance of the legal duties, responsibilities and liabilities of trusteeship.
 Be able to work effectively as a member of a team and take decisions for the good of Luminary Limited.

Trustees:
 May be asked to join a board sub-committee, which would meet in between board
meetings.
 Are expected to attend some training sessions.
 Review policies and other documentation relating to charity governance.
 Are invited to attend trainee graduations and other social events.
 Can claim out-of-pocket expenses incurred in travelling to meetings.

PERSON SPECIFICATION
Following an audit of the current skills & expertise on the board, Luminary are seeking five new Trustees with experience in the following areas:
 Legal experience and current practice, primarily in employment and charity law, to be able to guide the Board and CEO on legal matters informally and liaise with Luminary’s lawyers on an ad-hoc basis to provide support as needed.
 Experience in policy work and advocacy on violence against women and girls and/or related social justice issues.
 Experience of charity governance, including growing and scaling up a charity.

 Building and drawing on a fundraising network or fundraising experience to secure further investment support.

 Safeguarding expertise and experience to be able to support the Board and staff in ensuring appropriate safeguarding measures are in place.

Personal Attributes
 Able to work collaboratively with colleagues, stakeholders and beneficiaries
 Be passionate about Luminary’s purpose and vision for growth, and commitment to the organisation
 Be an effective communicator
 Be a strategic thinker
 Able to act decisively and be responsive
 Be willing to use connections to promote and advance the work of Luminary Limited