Volunteer supporters volunteer volunteer roles in Camden, cardiff

Job Title: IT Assistant
Location: Remote (UK-based)
Employment Type: 12 hours per week (6 Hours per Day)

About QuilomboUK

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

The IT support role is vital to the organisation, as they will have the responsibility for the maintenance of the technical appliances used in the organisation. The IT support will not be required to come in on a weekly basis, but upon request as for when it is needed. The main tasks for the IT support will be reassuring all technical appliances are updates, responding to potential breakdowns and assuring electrical safety. Technical skills are required, in addition to flexibility, as they would need to quickly respond to potential breakdowns etc.

The role provides you with flexibility and autonomy at work. Where necessary, specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• Ensure all computers and other electrical equipment is updated.

• Ensure the safety of electrical equipment.

• Respond to breakdowns of electrical equipment.

• Assist in the functions of IT-packages.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• IT skills

• Health and Safety of electrical equipment

• Knowledge about different IT-packages

• Has ability to deliver tasks in a timely manner

• Handles difficult situations well

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Proficiency in Microsoft and Excel

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

Legal Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.

We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. 

Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.

We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace. 

To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

Join us in leading positive change!

About the position

Quilombo UK is looking for Legal Assistant, who would love to join a growing organization. Quilombo UK works with the objective to promote different arts, sports and cultures to encourage an intercultural understanding between different communities and societies; To promote cultural awareness in the community and educate, regardless of nationality or origin, about race diversity and mutual respect; To promote good health and wellbeing; and run a community organisation with a strong focus on individuals, the community and society as a whole.

Quilombo UK is looking to recruit a Legal Assistant who helps organization in various legal matters.

This role offers a great opportunity for the right person who is looking to; gain experience in the Third Sector; develop their skills and management experience; or just simply 'give something back to their community'. The role provides you flexibility and autonomy at work. Where necessary specific training will also be provided to help you develop and grow your skill set.

Main Responsibilities

• We are looking for an experienced lawyer to assist the organisation in overlooking projects, ensuring they are compliant with relevant and up to date legislation and regulations.

• The legal assistant will be responsible for making sure all contracts, legislations and documents are treated within correct legal standards. They are to make sure that all activities are being performed in line with contracts and the law. 

• The Legal Assistant will work closely with the HR department in overlooking the volunteer forms, legislations and documents. They should also assist the different departments within the organisation(Marketing, Funding, HR, Finance) in upholding the legal requirements needed to run the tasks that they do. 

• Provide written reports as and when required. To undertake additional duties as required for the role.

General tasks

• Contribute to staff meetings and other internal meetings with views and suggestions etc.

Essential

• Well-organized, proactive and able to deliver tasks efficiently.

• Excellent researching skills

• Reading and report writing skills

• You will need to be an experienced lawyer or have a good legal understanding. 

• You will be respectful of the confidentiality of the organisation.

• You will need to help deliver work that adheres to the key objectives of the organisation. 

• Able to speak confidently with a variety of stakeholders.

• Good time-management & communication skills.

• To show professionalism at all levels and in all environments

• Strong team player

• Ability to work independently and ask for clarification when needed.

Desirable

• Committed to working with the community with a passion for helping others less fortunate.

• Can work without much supervision

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The Plateful Café works to relieve poverty and isolation amongst refugees, asylum seekers and ethnic minorities in Lewisham. Our commitment is to reach the most vulnerable people in our community and help them access the support they are entitled to. The refugees training or employed by the Plateful Cafe will benefit from workshops, training skills and knowledge relevant for the catering industry. 

As a small charity, it is important to share information and updates through our communications and social media content, to help us fundraise and grow. We are looking for someone to assist us on creating copy for our blog as well as help with creating content for our newsletters, social media, print media and other promotional material over time.

With the launch of the physical Plateful Cafe taking place soon, this summer is an exciting time to join us.

Requirements: 

• Excellent communication skills in fluent English

• Has 1+ years experience of social media, copywriting, journalism, blog content creation, interviewing or similar skills (this does not have to include published work)

• Able to create interesting and engaging content

• Good computer skills

• Good time management skills

• Engaging and friendly

• Good team player

Desirable:

• Basic digital photography and editing skills

• An interest in supporting refugees and contributing to the work of Plateful Cafe

• Experience of working with refugees, people seeking asylum, vulnerable groups or lived experience

• Lives in London with ability to attend events and markets

Join our amazing volunteer team to raise awareness of the issues affecting blind and partially sighted people in relation to sport. You will give talks in person or virtually, sharing your own story to improve understanding of sight loss to sports clubs, sporting venues and facilities and community groups. You’ll be making a real difference to people living with sight loss by helping to improve accessibility and inclusivity, creating a sporting world without barriers.

What you’ll be doing
1. Talks to sports and physical activity providers to support and encourage them to consider the needs of blind and partially sighted people by sharing your story to audiences, for example, local leisure centres, sporting venues and sports clubs.
2. Delivering talks to raise awareness of existing sporting and physical activity opportunities for blind and partially sighted people.
3. Representing RNIB as an Ambassador for the Community Connection service.

What you’ll gain from the role
1. A chance to give something back in an area you are passionate about.
2. A chance to make a difference with a sense of achievement.
3. A chance to build a strong community of sports people with sight loss.
4. A chance to be part of a team of like-minded people, increasing your confidence and skills to talk to groups of people with impact, with an opportunity to develop your role into delivering independently over time.
5. Opportunity to explore different roles within our organisation including our internal recruitment vacancies

In return for donating your time we will support you with:
1. A rewarding role
2. A great Induction and Training, in particular training in public speaking and story telling will be given.
3. A supportive Manager
4. Regular catch-ups
5. Expenses
6. An opportunity to connect with other volunteers

How often will I be needed?

• 4 Hours per Month

Key requirements

• This role requires 1 reference.

Location

Region

• Scotland

Who this opportunity will suit

• This role is reserved for blind and partially sighted applicants

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You’ll ideally have 1. Lived experience in playing, spectating, or delivering sport or physical activity sessions as a blind or partially sighted person. 2. Lived experience of issues affecting blind and partially sighted people in relation to sports and physical activity. 3. Be comfortable speaking to different audiences to share your sporting story, or a willingness to try with our support. 4. Have effective communication skills. 5. An outgoing friendly approach to meeting new people

Al Naasih is Hidayah’s 1-to-1 mentoring programme that supports queer Muslims as they navigate the intersections of their faith and identity. Mentors are trained and matched with mentees seeking guidance and support around personal, spiritual, and emotional challenges. The programme has grown steadily since its launch in 2020, and is now seeking a dedicated Programme Coordinator to help manage and grow its impact.

The Programme Coordinator will provide vital administrative, organisational and operational support to the Programme Lead to ensure the smooth running of the Al Naasih mentoring programme. This includes supporting mentor/mentee onboarding, tracking engagement, maintaining documentation and assisting with communication and evaluation processes.

Please this role is UK based and online/virtual.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

Programme Administration

· Support the onboarding of new mentors and mentees (e.g. scheduling interviews, collecting forms)

· Maintain and update mentor/mentee records (e.g. spreadsheets, contact lists, status updates)

· Assist with pairing logistics and follow-ups

· Monitor and record engagement (e.g. check-ins, frequency of meetings)
 

Communication & Coordination

· Act as a point of contact for mentors/mentees with routine queries

· Assist in scheduling training sessions, 1:1s, and check-ins

· Draft and send internal communications (e.g. newsletters, updates, reminders)

 

Monitoring & Evaluation

· Help collect and compile feedback from participants (surveys, check-ins)

· Support the Lead in reviewing and reporting outcomes and progress

· Contribute to improving the programme based on participant feedback

 

Programme Development Support

· Assist in developing materials or resources for training or outreach

· Contribute to social media or comms if applicable

· Attend and support Hidayah events relevant to the programme (where possible)

What do we expect from the Al Naasih Programme Coordinator?

Please note that you must agree with and fit the criteria below to be eligible to volunteer

in this role:

Essential:

· Must be a queer Muslim

· Strong organisational skills and attention to detail

· Good communication skills (written and verbal)

· Comfortable handling confidential information

· Commitment to the values of Hidayah and the Al Naasih programme

· Awareness of the lived experiences of LGBTQ+ Muslims

· Proactive and reliable; able to manage own time and tasks

Desirable:

· Experience using tools like Google Workspace, Zoom, Airtable or Excel

· Experience in volunteer coordination, admin, or project support

· Previous involvement with mentoring, peer support, or similar programmes

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly meetings with the Programme Lead and occasionally with wider team. There is also an expectation of willingness to commit to the role for at least 6–12 months is desirable.

This role will be supported with induction and ongoing guidance from the Programme Lead. In addition, there will be opportunities for training in areas such as safeguarding, mentoring, or LGBTQ+ inclusion.

Join Our Mission. Bring Your Joy. Transform Lives.

At Tell My Truth and Shame the Devil C.I.C., we are building a global movement rooted in truth-telling, healing, family, and the transformation of generations. Our mission is to confront childhood trauma, intergenerational trauma, and systemic injustices — and help people return to their true selves through community, knowledge, and love.

We work like a family: connected, supportive, purpose-driven… and full of laughter.

We are now expanding our team and looking for a Corporate Entertainer & Culture Animator — a warm, creative spirit who will bring joy, connection, and positive energy to our remote community.

This is a unique role and may be the first of its kind in the UK charity/CIC space.
If you are an entertainer with a heart for people, culture, and community — this could be the perfect home for your gifts.

 Role: Corporate Entertainer & Culture Animator

Location: Remote (UK Time Zone Preferred)
Commitment: (flexible)
Pay: Volunteer role (paid opportunities to apply as the CIC scales)
Start Date: Immediately (after interview)

About The Role

We are looking for someone who naturally lights up a room — even a virtual one.

Your purpose is to help keep our volunteers, creatives, future ambassadors, and leadership team motivated, connected, and full of joy while we build something historic together.
Laughter is medicine — and you will be one of the healers.

You will bring creativity, humour, and fun to our organisation through:

• Games & icebreakers at meetings
• WhatsApp riddles, jokes, challenges & positive energy
• Weekly/monthly fun activities
• Virtual team bonding sessions
• Celebrations, awards & cultural themes
• Future in-person events, trips & gatherings

This role is about building joyful company culture for a mission that deals with serious topics — and reminding all of us that healing also includes play, community, and connection.

Who We’re Looking For

Someone who is:

• Naturally funny, joyful, charismatic, or expressive
• Loves entertaining people
• Creative with games, riddles, challenges, themes, and fun ideas
• Empathetic and sensitive to emotional topics
• Confident online and comfortable speaking in groups
• Culturally aware, especially within the Black and diaspora community
• Passionate about uplifting others
• Excited to help build a future global organisation

Ideal backgrounds include (but are not limited to):

• Comedians
• Actors
• Hosts/MCs
• Spoken word artists
• Content creators
• Team-building facilitators
• Corporate entertainers
• Youth workers with creative flair
• Performers
• Creative arts professionals

If you can bring joy, creativity, and community spirit, we want to meet you.

What You’ll Do

• Add light, energy, culture, and laughter to our team environment
• Create fun moments during Zoom meetings
• Run occasional virtual game nights or mini-events
• Share riddles, humour, and engagement in our WhatsApp groups
• Help team members bond and feel valued
• Celebrate wins, birthdays, and achievements
• Bring creative ideas to improve morale and connection
• Work alongside leadership to shape a positive, family-focused culture
• Support future in-person events such as team days, retreats, and awards nights

Why Join Us?

You will:

• Become part of a beautiful, movement-driven family
• Play a central role in shaping a loving, joyful global collective organisation
• Use your gifts to uplift volunteers, survivors and fundraisers
• Help restore emotional wellness through creativity and laughter
• Create a legacy of culture, joy, and belonging
• Grow with us as we scale towards reaching 1 billion people worldwide throughout the lifetime of the movement

We are building something bigger than all of us — and we want someone who brings light to join this journey.

How to Apply

Please send ONE of the following:

• A short email
• A WhatsApp voice note
• A short video (optional)

Tell us:

1. Who you are
2. What makes you a great fit for this role
3. What creative talents you can bring
4. A sample — joke, riddle, poem, short skit, or anything showcasing your energy

Volunteer Full-Stack App Developer (Remote) — GHRI

About GHRI:
Global Health Reform Initiative (GHRI) is a nonprofit organization dedicated to expanding access to healthcare through telemedicine and digital health solutions. We create mobile and web platforms that empower underserved communities with accessible medical support.

Role Overview:
GHRI is seeking a Remote Volunteer Full-Stack App Developer to support the development of our telemedicine and digital health applications. This is a fully remote role suitable for individuals looking to build real-world experience while contributing to meaningful social impact.

Responsibilities:

Develop and maintain mobile and web applications from frontend to backend.

Build clean, responsive, and user-friendly UI components.

Implement and manage backend logic, APIs, and databases.

Integrate telemedicine features, including chat and patient support modules.

Debug, test, and optimize applications for performance and scalability.

Collaborate remotely with designers, writers, and tech leads.

Ensure security, data protection, and proper documentation.

Requirements:

Experience with mobile frameworks like Flutter, React Native, or Native Android/iOS.

Strong frontend skills in React, Next.js, Vue, or Angular.

Backend experience with Node.js, Django, Laravel, or similar.

Proficiency in building and consuming APIs.

Knowledge of SQL or NoSQL databases.

Ability to work independently in a remote environment.

Interest in digital health, telemedicine, and technology for social good.

What You’ll Gain:

Fully remote volunteer experience with a global nonprofit.

Portfolio-ready full-stack app development projects.

Real exposure to building healthcare technology.

A certificate of contribution upon completion.

Position Overview:
The Programme Specialist is critical in supporting the delivery of a high-impact employability and skills development programme. Working under the guidance of the Programme Lead, this position focuses on coordinating projects, managing participant engagement, and ensuring the smooth execution of training initiatives, mentorship activities, and job placement efforts. The Programme Specialist directly empowers individuals to achieve workforce readiness and sustainable employment.

Key Responsibilities:

1. Project Coordination:

   • Assist in managing day-to-day activities of the programme, including onboarding, skills assessments, and skills development of participants.

   • Track progress against programme milestones (e.g., participant enrollment and completion rates) and flag delays to the Programme Lead.

2. Participant Support:

   • Serve as a primary point of contact for participants, addressing inquiries and providing guidance on programme resources, training modules, and job search tools.

   • Maintain accurate participant records, including attendance, skill assessments, and post-program outcomes.

3. Stakeholder Engagement:

   • Support the Programme Lead in building relationships with internal stakeholders.

4. Data Management & Reporting:

   • Collect and analyse data on participant progress, employment outcomes, and programme effectiveness using CRM systems or databases.

   • Prepare regular reports for the Programme Lead to inform decision-making and demonstrate impact to funders/stakeholders.

5. Logistics & Compliance:

   • Manage programme materials, including training resources, digital platforms, and participant handbooks.

   • Ensure compliance with programme guidelines, confidentiality policies, and grant reporting requirements.

1. Continuous Improvement:

   • Gather feedback from participants and partners to identify opportunities to enhance programme delivery.

   • Support the implementation of new tools or processes to improve efficiency and participant satisfaction.

Required Qualifications:

• Education: Bachelor’s degree in Social Sciences, Education, Human Resources, or a related field.

• Experience:

  • 1–3 years in programme coordination, workforce development, adult education, or a similar role.

  • Experience working with diverse populations, including youth, underserved communities, or career changers.

• Skills:

  • Strong organisational and multitasking abilities, with attention to detail.

  • Proficiency in Google products (Forms, Sheets, Docs, Slides) and familiarity with CRM tools.

  • Excellent interpersonal and communication skills for engaging participants and stakeholders.

  • Basic data analysis and reporting capabilities.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

We are seeking a proactive, strategic, and mission-aligned Funding Manager to join our growing team. This pivotal role will lead on identifying, applying for, and managing multiple streams of funding to support the delivery and expansion of our work. As a small charity with big impact, funding is vital to everything we do — from running support services to delivering education and campaigning for change. The Funding Manager will be at the heart of ensuring our sustainability and growth by securing the resources we need. You will be line managed by the Chair of Trustees, and work closely with the Treasurer and other trustees as needed to complete applications, manage current funding applications and report on grant outcomes.
 

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

• Identify and research suitable funding opportunities from trusts, foundations, statutory bodies, and other grant-makers

• Lead and coordinate the writing and submission of compelling funding bids, applications, and proposals.

• Manage and track existing grants, ensuring compliance with reporting requirements and deadlines.

• Work with trustees (e.g. Treasurer and Chair) to gather financial and impact data for applications and reports.

• Maintain a funding pipeline and reporting calendar, ensuring visibility of all application stages and deadlines.

• Build and maintain relationships with funders, providing updates on Hidayah’s work and impact.

• Monitor trends in the funding landscape and keep the charity informed of relevant changes and opportunities.

• Advise and support the Board in developing a long-term funding strategy.

• To maintain clear records on the organisation’s shared systems (Google Drive).

• Meet regularly e.g. monthly or bi-monthly with your line manager to discuss funding applications and progress

• To check and respond to funding application emails promptly and within deadlines set for funding applications

What do we expect from the Funding Manager?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

• Demonstrable experience of successful fundraising from trusts, foundations, or statutory funders.

• Excellent bid writing and storytelling skills, with the ability to communicate impact clearly.

• Strong organisational skills, able to manage multiple deadlines and priorities.

• Financially literate, comfortable working with budgets and data.

• Self-motivated and able to work independently while collaborating with others.

• A commitment to the values and mission of Hidayah LGBTQI+.

• Knowledge of CRM or funding management tools.

Desirable:

• Experience working with grassroots or LGBTQI+ charities.

• Understanding of issues affecting LGBTQI+ Muslims or minoritised communities.

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. We are results-focused, so while you have autonomy over when you volunteer, we ask that funding bids and key deadlines are met in a timely and reliable manner.

Finding funding for an organisation dedicated to women’s empowerment, development, human rights and tourism is hard to come by. If you are up to the challenge, then we’d love to have you come and support our search for funds for our innovative and exciting projects.

Equality in Tourism is a very small charity focused on gender, tourism and development.  We are looking for someone with experience, particularly with institutional and/or trust funding, or with corporate, individual or event fundraising experience, and who is able to give us a few hours a week. We would like you to take a lead on researching possible opportunities and writing one or more funding applications for us, both for our innovative projects and our core work.  

We are seeking a reliable, proactive and dedicated person, who is interested in gender and development and who will be able to work with us to enable us to achieve our goals. We offer you flexibility to work around your own time constraints.

So if you think you can help us raise some much needed funds that can go towards meeting our targets, we would love to hear from you.

Bring your senior-level expertise to a committed and forward-thinking Board.

Unlock has achieved a great deal for the people we support, thanks to the talents and dedication of our staff, volunteers, and trustees. By listening to and working alongside people who face difficulties because of their criminal records, we have built a strong track record of identifying problems, developing solutions, and turning those solutions into real change. We also influence national policy and drive systemic reform.

We are now seeking a new Chair of Trustees to join our engaged and committed board.

About the role

Trustees play a crucial part in shaping Unlock’s leadership, strategic direction, and governance. As Chair, you will work in partnership with the Chief Executive to provide clear and inclusive leadership, ensuring that the board operates effectively and that the organisation remains focused on its charitable purpose. You will help the board set strategy, scrutinise performance, uphold good governance, and support the CEO and senior team to deliver Unlock’s mission.

 About you

We would love to hear from you if you can bring the following attitudes and skills:

· Experience as a trustee and of working with or managing senior leaders.

· A willingness to offer advice to staff when needed, and to get involved practically where appropriate.

· A strong commitment to Unlock’s vision, values, and mission.

· Experience in the charity sector is helpful but not essential. If you have the right leadership qualities and a passion for our work, we will provide support to help you step confidently into the role. So if you’re new to the voluntary sector, please don’t let that discourage you from applying.

· We are committed to increasing diversity across Unlock, including within our board. We particularly welcome applications from people who have themselves faced and overcome the disadvantages associated with a criminal record.

If you’re energised by the prospect of helping to lead a small criminal justice charity with an impressive national impact, we would be delighted to hear from you.

The Deputy Chair of Hidayah provides essential support to the Chair, helps ensure the effective governance of the organisation, and stands ready to act in the Chair’s absence. This role helps maintain the smooth functioning of the Board and the organisation overall.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Support the Chair in providing strategic leadership and overseeing Trustee meetings, stepping in as Chair when needed

· Contribute to the development, implementation, and review of Hidayah’s Strategic Plan, Annual Report, and key governance policies

· Help manage volunteers and support fellow Trustees to ensure shared responsibility, accountability, and active engagement across the Board

· Assist in planning and delivering core governance activities, such as the Annual General Meeting (AGM) and Trustee votes

· Act as a signatory on financial matters, supporting the smooth running of Hidayah’s operations.

· Lead or support outreach activities, including identifying and engaging new partners, drafting proposals, and maintaining outreach records

· Help plan and promote events and campaigns, and contribute to the development of inclusive outreach strategies

· Represent Hidayah at external events, building relationships with individuals and organisations aligned with our mission

What do we expect from the Deputy Chair?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· A strong commitment to Hidayah’s mission and values, particularly around LGBTQ+ Muslim inclusion

· Reliable, organised, and able to manage tasks independently

· Good written and verbal communication skills

· Basic digital literacy – including use of email, Google Drive, and Microsoft Office tools

· Ability to maintain confidentiality and act with integrity

· Respectful, inclusive, and collaborative working style

· Willingness to take initiative, contribute ideas, and stay engaged with wider organisational activity

Desirable:

· Experience in community outreach, project support, or partnership building – particularly in a grassroots, voluntary, or equalities-focused setting

· Familiarity with governance, quality assurance, or safeguarding in the charity or community sector

· Experience facilitating or supporting meetings and group discussions

· Ability to resolve conflict or challenges with empathy and professionalism

· Knowledge or lived experience of LGBTQ+ Muslim identities or the intersection of faith, gender, and sexuality

· Awareness of diversity, equity, and inclusion best practices

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly board meetings. There is also an expectation of willingness to commit to the role for at least 3 months.

Sight loss can be a big deal for many people: It often comes later in life and throws up many challenges. There can be a lot to get your head around and new things to learn. In this role you will help people who have had an initial contact with RNIB by sharing with them relevant information, including available services, ways to connect with others in a similar situation, and opportunities to play a positive role in removing barriers in society. In support of your conversation you will make brief, accurate notes in the customer contact record. In short, you’ll play an important role in helping people on the journey to living well with sight loss.

You will join a well-established, friendly team that make outbound calls to RNIB beneficiaries and supporters. This role can be done from home, with the ability to make calls at times that fit in with your schedule. We’re seeking a minimum commitment of four-six hours per week. Calls can be made between 12pm and 7pm. Full training will be given before you start making calls. We are seeking to recruit a group of volunteers that includes some individuals with lived experience of sight loss.

How you will be supported in your role
Comprehensive training will be given before you start making calls, and support will continue throughout your volunteering. The team you are joining is located across the UK. There are opportunities to connect with other volunteers and colleagues via MS Teams, including social “Kettle catchups”. The team meets twice a year in person, and you will be very welcome to take part.

Reliable broadband or ethernet as calls will be made through your internet connection. You’ll need a quiet and confidential space at home when making calls, so that neither your screen nor conversations are visible / audible to others in your household.

How often will I be needed?

• 4 Hours per Week

Key requirements

• You must be aged 18 or over. This opportunity requires two references.

Location

Region

• Yorkshire and the Humber, West Midlands, South West, South East, North West, North East, Greater London, Northern Ireland, Wales, Scotland, East Midlands, East of England

Home based

• This role is home based

Additional location information

• Homebased

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• You will have a friendly, empathetic and non-judgemental disposition and be able to listen well – acknowledging and building rapport. A sociable nature and the ability to put people at ease are important qualities. You will be confident with IT and will have experience of MS Windows and common software.

Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.

In this role you will be:
• Managing group membership – authorising Requests to Join.
• Creating a warm and welcoming environment by welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator Team to create engaging content for the Group.
• Ensuring group rules are followed and that content is appropriate by alerting managers when inappropriate content is posted or when there is a safeguarding issue.

What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community by by engaging with the people with sight loss, local and national organisations.
• A sense of achievement through the difference you make.

•  A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.

In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers through regular moderator meetings

Time commitment
• This volunteering role requires a commitment of around 5 hours a week, there is the option to volunteer for a greater number of hours but this isn't essential.

How often will I be needed?

• 5 Hours per Week

Key requirements

• This role requires an enhanced criminal record check and 2 references.

Location

Region

• Yorkshire and the Humber, East Midlands, North West, South East, West Midlands, North East, South West, Greater London

Home based

• This role is home based

Who this opportunity will suit

Minimum age

• You must be at least 18 years old to apply

What skills and experience are needed?

• An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.