Volunteer volunteer roles in bermondsey, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.
InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees.
Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided.
As a committee member you will:
·Work with the student union at your university to establish an InterVol committee.
·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days.
·Organise local volunteering opportunities and liaise with our international project partners.
·Recruit committee members for the following academic year.
·Oversee volunteer fundraising.
·Commit to being involved with the student committee for two years.
·Be based in the United Kingdom to allow travel to meetings.
Person Specification:
·Experience of volunteering in the UK or abroad.
·Strong teamwork, collaboration, and communication skills.
·Capable of leading teams and working under pressure.
·Well-versed at time management and staying organised.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Fundraising Volunteer for the West Central London Group. As our Fundraising Volunteer you’ll support your Group Coordinator to organise local fundraising activities and events throughout the year.
In this role you’ll be able to develop your organisation, communication and team working skills.Most importantly you’ll inspire your local community to raise funds that help make sure no one has to face MS alone.
Time Commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer Head Roller Skate Coach, you will be responsible for leading and overseeing the roller skating sessions at RollaDome All Skate. This role offers you the opportunity to develop your coaching experience and contribute to the growth and success of RollaDome’s programs while supporting the development of youth and community members.
Key Responsibilities
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Lead and oversee roller skate coaching sessions for various age groups and skill levels.
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Develop and implement lesson plans to teach roller skating techniques, safety, and skills.
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Ensure the safety and well-being of all participants during coaching sessions.
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Provide support and guidance to other coaches and volunteers.
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Evaluate and track participant progress, providing feedback to enhance their development.
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Foster an inclusive, positive, and supportive environment for all participants.
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Assist in the promotion of roller skating sessions and events within the community.
Skills & Qualifications
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Passion for roller skating and teaching others.
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Previous experience in coaching or teaching roller skating (desirable).
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Excellent communication and interpersonal skills.
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Ability to motivate and inspire individuals of various ages and skill levels.
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Strong organisational skills and attention to detail.
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First aid qualification (desirable).
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Ability to work independently as well as in a team.
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Competitive hourly pay.
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Develop coaching and leadership skills.
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Gain experience in managing and leading groups.
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Opportunity to make a positive impact in the community.
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Work in a dynamic and supportive team environment.
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Access to roller skating workshops and professional development.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an Albanian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Albanian-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference by providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide much-needed emotional support—especially for those who feel more comfortable speaking Albanian.
Why volunteer with us?
✔ Support members of the Albanian-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
Requirements:
✔ Volunteers must complete an online Safeguarding Adults Level 2 training and undergo a DBS check—both fully paid for by the organisation.
How to get involved:
Simply apply through CharityJob’s website. No previous experience is required—just a friendly, compassionate nature and a willingness to listen.
✔ Open to UK residents only.
Help us spread kindness and connection within the Albanian-speaking community across the UK!
The client requests no contact from agencies or media sales.
Womankind is recruiting reliable and resilient women, who are able to commit to 1-2 daytime hours each week for six months, to join our Volunteer Befriending Service. Befrienders encourage and support vulnerable women who have experienced or are experiencing domestic abuse, empowering them to make their own decisions and improve their mental health and wellbeing so that they can lead more fulfilling lives.
Training:
Befrienders attend an initial online meet & greet session and then receive 4 taught sessions of comprehensive training over Zoom. These sessions will take place over 4 weeks, starting in Autumn 2025 (DATES AND TIMES TBC). Befrienders will be expected to complete homestudy in between sessions. You will be part of a team of trainees and benefit from peer support as well as help and guidance from the Volunteer Coordinator. Our training comes with over 30 years of experience working in women’s mental health, giving volunteers the very best preparation for the role, and a support network of like-minded women.
The Role:
Upon the completion of training, each volunteer is matched with one woman who has experienced childhood abuse, trauma, sexual violence and/or domestic abuse, and will be experiencing mental ill health and social isolation.
As a befriender you would be expected to commit 1-2 hours on a weekly basis for 6 months and attend monthly group and individual supervision. Many of our volunteers decide they would like to be matched with another woman after the completion of their first match and continue volunteering with us for another 6 months.
You and your befriendee would start by getting to know each other gradually. Once you have built up your relationship, you would support her emotionally, using active listening skills and providing her with a space to express her feelings and feel heard. You would help her to believe that she can achieve her goals and have safer relationships. Part of your role would be demonstrating what a healthy and boundaried relationship looks like.
You:
You will be enthusiastic and interested in helping another woman improve her mental health and wellbeing so that she can lead a more fulfilling life. You will be friendly and non-judgemental, have good communication skills and be a reliable and patient listener.
The befriending role can be challenging and emotionally overwhelming at times. Therefore, we need befrienders who have adequate life experience and feel emotionally robust and resilient enough to take on the role. We welcome volunteers with personal experience of mental health and other relevant issues but will require you to have at least a one-year period of stability and ideally to have received professional help like counselling in your recovery.
As this is a remote service, we welcome applications from women who are based across the UK.
Please note, there is very limited availability for women who can only volunteer during the evenings and weekends.
Because of the nature of this role, it is only open to women applicants and is exempt under Schedule 9 Part 1 Equalities Act 2010.
At Womankind we recognise that while women share many characteristics and experiences as a result of living within a patriarchal society, women belonging to marginalised groups experience discrimination on multiple fronts. It is really important to us that the women who use our services feel represented amongst our volunteers. We welcome applicants from all backgrounds and walks of life, especially from groups which are marginalised and underrepresented in our organisation, such as working-class women and Black and Minoritised women.
What Past Befrienders Say:
“I loved the training, that was possibly one of my favourite things about this whole experience...it was really thorough. I loved being in a space with like-minded women – and it was also challenging, which I liked.”
“In terms of supervision and knowledge, how to prepare the role – it was much more prepared, much more in depth than other places I’ve volunteered.”
“It’s been a pleasure, I love volunteering with you guys. It’s special being part of this – in a world where are so few spaces where you can have a direct impact on someone’s life, doing this role is really special.”
Closing Date: 31/08/2025
Job Type: Volunteer
Work Location: Remote, must be UK-based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What is the Access Advisory Group?
We want to be able to share the Royal Air Force (RAF) story with everyone, including those living with all kinds of disability, visible or hidden. Our Access Advisory Group is a group of volunteers who meet to support and advise the RAF Museum to ensure access for all. Examples of previous areas of group input include new exhibitions to commemorate the centenary of the RAF and the access information available on our website.
What will I be doing?
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Attending meetings a few times a year, which you can opt to attend either online or on site,
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Giving the Museum your opinion and advice on matters relating to access,
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Contributing to tangible improvements and changes at RAF Museum London.
This role is perfect for you if you…
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Live/have lived with a disability or have an understanding of living with a disability, or live with dementia or are supporting/have supported someone living with dementia,
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Have an interest in museums and a commitment to making museums accessible,
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Have the ability and willingness to use your experience to help us improve access throughout the Museum,
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Are committed to attending three meetings per year either online or at the RAF Museum in Hendon.
How much time would I need to commit?
The group meets three times per year (on dates agreed in advance). You can opt to attend on site or online. Meetings last for approximately two hours and are usually held during Museum opening times (10am – 5pm). We may also send occasional emails asking for advice and opinions.
Generally meetings are held every four months. Our address in London is Grahame Park Way, NW9 5LL.
What happens next?
Once you have completed the form to show your interest, we will email you with the date of the next meeting. Having attended this meeting, you could then decide if this group is for you.
Expectations
- Attend three meetings per year
Benefits
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Help heritage to be accessible to all,
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Become part of a great team of volunteers and staff,
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Gain behind-the-scenes experience within the heritage sector,
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Discover more about the history of the RAF,
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25% discount at our retail outlets and café,
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Free access to flight simulator, 4D and virtual reality experiences,
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Travel expenses reimbursed up to £14.50 per day, in line with our policy,
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Free entry to a wide range of museums and heritage sites across the UK.
Contact
Please apply by clicking the Apply Now button on this page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a Ukrainian speaker looking for a meaningful way to give back to your community?
We invite you to become a volunteer for our Talking Bubble Project!
Many older adults and vulnerable individuals in the UK’s Ukrainian-speaking community experience loneliness and isolation. By offering just a small amount of your time each week, you can make a big difference—providing companionship and a friendly voice in their native language.
What is the Talking Bubble Project?
☎︎ A phone-based service that connects volunteers with individuals who may feel isolated or lonely. Through regular phone calls, you’ll have the opportunity to build friendships, brighten someone’s day, and provide emotional support—especially for those who feel more at ease speaking Ukrainian.
Why volunteer with us?
✔ Support members of the Ukrainian-speaking community in the UK
✔ Make a meaningful impact on someone’s life
✔ Enjoy flexible volunteering hours
✔ Receive training, ongoing support, and a reference upon completion
✔ Enhance your own sense of fulfilment and purpose
What’s required?
✔ Completion of an online Safeguarding Adults Level 2 training
✔ A DBS check (both fully funded by the organisation)
✔ A kind, compassionate approach and willingness to engage in friendly conversations
How to get involved:
Apply through the CharityJob website—no previous experience needed.
This opportunity is open to UK residents only.
Help us bring connection and kindness to the Ukrainian-speaking community across the UK!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Volunteer Event Projects Coordinator, you will assist with the planning, coordination, and execution of various events and projects for RollaDome All Skate. You will work closely with the team to ensure events run smoothly, from conception to completion, while gaining valuable experience in event management and project coordination.
Key Responsibilities
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Assist in planning and coordinating events, including community outreach and engagement.
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Help secure event logistics, including location, vendors, equipment, and resources.
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Assist in managing event timelines, budgets, and resources to ensure everything is in place.
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Support with the development of marketing materials and event promotion.
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Communicate with event stakeholders, volunteers, and partners to ensure all roles are clear.
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Help coordinate on-the-day event operations, ensuring smooth execution.
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Assist with post-event evaluations, including collecting feedback and reporting on successes.
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Provide administrative support for event-related tasks such as scheduling, database management, and communications.
Skills & Qualifications
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Interest in event planning and project coordination.
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Strong communication and organisational skills.
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Ability to work well under pressure and meet deadlines.
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Creative, with a problem-solving mindset and attention to detail.
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Ability to collaborate with a variety of stakeholders.
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Previous experience in event coordination or project management is a plus.
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Ability to work independently and as part of a team.
Commitment
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Minimum 15 hours per week, with flexible hours.
Benefits
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Gain hands-on experience in event planning and coordination.
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Develop project management skills and organisational abilities.
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Contribute to the success of community events.
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Opportunity to work with a dynamic team in a creative, fast-paced environment.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for volunteers who can spend time with our clients in and around Central London. Meetings are regular over a period of 6 months; weekly or fortnightly. Many volunteers stay involved for much longer but only because they enjoy what they do!
Befriending is a simple way to make a positive difference to someone who is lonely or socially isolated and your gift of time, will give them, and you, something to look forward to. As one of our volunteers once told us, “this is an easy, very meaningful way to help someone and is immensely rewarding and fun!”
Your meetings could be in the local community, having chats in a coffee shop, visiting places of interest, or in our client’s home; all activities are risk assessed so what you do together will depend on the results of this, and / orour clients abilities and interests. Most of our clients are older 1st and 2nd generation Scots living in London who simply want to do the activities that most of us take for granted but have no-one to do them with.
ScotsCare works across London and beyond so we're looking for volunteers who live in the area or can travel to the following areas; Lambeth, Islington, Camden, central London and Broxbourne EN10. We may have clients in more locations so please contact us to learn more if you want to be involved in this rewarding and impactful activity.
We provide training before you start, ongoing support once you are matched, out of pocket expenses, references, social events and newsletters to keep you informed.
This could be the ideal opportunity to gain practical experience of working with adults in a health and social care setting, or for anyone who enjoys meeting new people and making their lives a little brighter.
Please note, this is an unpaid voluntary role and applicants must be living in or around the London area.
Please contact us for more information, and a very warm welcome!
Skills & Characteristics Required for Befriending are:
- English spoken, good communication skills for listening and talking
- Friendly, warm, non-judgemental
- Honesty, reliable and committment to helping others
- Empathy and patience
- An ability to follow policies and procedures
We will process a DBS check for all successful applicants and request two references.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
URBAN YOUTH - VOLUNTEER WITH US!
New Start-Up - New Beginning - Endless Opportunities
Are you passionate about empowering young people and coordinating impactful services? Urban Youth is looking for a dedicated and proactive Youth Programme Manager or Youth Work Lead to join our team as a volunteer. In this role, you’ll help shape and oversee the delivery of engaging, meaningful youth programmes that inspire and uplift young people across London, including virtual/remote/online and satellite services, as well as outreach, detached youth work and centre based activities.
In this role, you will:
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Lead and Manage our Youth Services, by overseeing the planning and delivery of youth programmes, ensuring activities run smoothly and meet the needs of young people within the community.
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Support Young People, by building strong relationships with young people, acting as a key point of contact for their feedback and supporting their personal development.
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Collaborate with our Teams, by working closely with our volunteers, mentors, and other team members to ensure the effective coordination of services. This includes sourcing, mentoring and managing volunteers.
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Promote Engagement, by developing strategies to encourage young people to participate in Urban Youth’s activities, fostering inclusivity and belonging.
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Monitor and Evaluate, by tracking the success of programmes, collecting feedback to continuously improve the quality and impact of our services.
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Build Partnerships, by engaging with local schools, community organisations, and other stakeholders to expand our reach and enhance service delivery. This includes satelite services with other charities and orgnaisations.
We're Urban Youth
Urban Youth is an exciting and vibrant new start-up youth work organisation based in London, passionate about empowering London's youth to get involved, discover their path, and shape their destiny. Our vibrant community organisation is dedicated to uplifting young people through engaging, impactful youth work activities that inspire growth, connection, and self-discovery.
JOIN US AT URBAN YOUTH
Get Involved | Discover YOUR Path | Shape YOUR Destiny
Positive and engaging youth work activities and programmes that help young people discover themselves, build life skills and help shape their destiny.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role: Charity Shop & Arts Space Assistant
Location: NICOLA Arts, Wandsworth Rd, Lambeth, London
Organisation: NICOLA Arts
About Us:
NICOLA Arts is an artist-led charity shop in the heart of Lambeth. We’re more than just a shop — we’re a creative hub where local artists can display, sell, and create their work. Through our in-store exhibitions and collaborative projects, we aim to build a supportive, accessible space for creatives and the wider community.
Role Overview:
We are looking for enthusiastic and reliable volunteers to help support the day-to-day running of our charity shop and creative space. This is a varied role that combines retail tasks with hands-on support for artists and exhibitions. It's a fantastic opportunity for anyone interested in the arts, community work, or gaining experience in a creative environment.
Key Responsibilities:
- Sort, price, and label donated clothes and items
- Assist customers with queries and purchases
- Operate the till and handle payments (training provided)
- Keep the shop tidy, welcoming, and well-organised
- Support artists working in the on-site studio
- Assist with setting up and manage in-store art exhibitions and events
- Post flyers locally for promoting our new shop
What We’re Looking For:
- Friendly, reliable, and proactive individuals
- An interest in the arts, creativity, or community engagement
- Good communication and customer service skills
- Willingness to learn and get stuck in
- Previous retail or creative experience is a bonus, but not required
What You’ll Gain:
- Experience working in a unique arts and retail environment
- Opportunities to connect with local artists and creative projects
- Training in retail and event support
- A chance to make a real difference in the Lambeth community
- References for future roles or education
Time Commitment:
Flexible shifts available – we’re happy to work around your schedule. Whether you can offer a few hours a week or more, your time and support will make a big difference.
How to Apply:
To express your interest, pop into the shop or apply online
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping women build their lives beyond crisis? We are recruiting for volunteers to support victims of Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new life skills in order to achieve their ambitions and goals. You will be supporting women and children to rebuild their lives free from fear!
What you will be doing
- To develop and promote a positive relationship with the service user through regular meetings
- To encourage service users to engage in social activities and supporting them in doing so
- To support your befriendee in developing their goals and social skills
- Encourage your befriendee to make links with community services, based on their identified goals
- To support and help the service user to get familiar with their new environment/area/community and show them where the local shops, GP, etc are located
- To plan activities with your befriendee, such as a walk, visiting museums
- Manage appropriate boundaries
The skills you need
- Have good listening and communication skills
- Be non-judgmental and motivational in approach
- Willingness to engage in activities in the community
- Able to maintain strict confidentiality and follow operating guidelines
- To be consistent and dependable when working with a service user
- Lived in experience and ability to speak another language such as Hindu, Urdu, Farsi, etc would be desirable but not required
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
Switchboard LGBTQIA+ exists to provide members of the LGBTQIA+ community, as well as their friends, family and those supporting them, with a listening service that they can contact via phone, instant message and email between the hours of 10am to 10pm every day.
We are happy to talk to service users about any topic they wish. Topics we often talk to service users about include: sexual health, safer sex, relationships, coming-out, gender identity, transitioning, mental health, experiences of hate crimes, support for meeting other LGBTQIA+ people and making friends, and much more.
However, we want to also be upfront and transparent about the fact that not all of our conversations are positive or constructive. Our volunteers can also be exposed to abuse from the public, manipulative callers, sexual fantasies and safeguarding concerns.
Training for POC volunteers
At Switchboard we are working to ensure that our volunteer membership reflects everyone within the LGBTQIA+ community. We want service users to be able to speak with volunteers who can empathise with their experiences and volunteers to connect with folks from a wide range of different backgrounds, cultures and identities.
To help enable us to do this even more, we have created brand new dedicated training groups for different identities within the LGBTQIA+ community.
This group training group is specifically set up for people of colour. By joining this group, you'll undertake our Core Acceptance Training programme which equips you with the skills needed to support those contacting us via phone and instant message. Our hope is that this safe space enables you to freely ask questions, put our listening toolkit into practice and discuss approaches to different scenarios in an engaging, enjoyable way.
Who are we looking for?
To ensure we can provide a high quality service to those who contact us, we are looking for volunteers who:
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Simply put, like communicating and chatting with other people (you’re most likely a people-person who feels energised by this type of communication)
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Feel comfortable taking calls and speaking over the phone to people you do not already know
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Are familiar with different instant messaging platforms (such as WhatsApp and other chat tools) and the types of communication they might receive
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Are able to read between the lines to decipher messages
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Are good listeners who let others lead conversations and instead create the space they need
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Are able to ask broad, open questions to keep conversations flowing
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Understand the importance of using the right tone when communicating in writing, and are able to flex their writing style to suit different people
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Have a strong attention to detail, with a particular focus on spelling and grammar
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Are able to evaluate sources of information and identify those that can be trusted, from those that cannot
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Know when to challenge and when to step back
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Have essential digital literacy skills (such as using email tools such as gmail and outlook, search the web for information and copy and paste website URLs)
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Understand and support our mission
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Have an awareness of the challenges facing the LGBTQIA+ community
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Are empathetic in nature
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Agree to uphold our values of being non-directive and non-judgemental
The client requests no contact from agencies or media sales.