Volunteer volunteer roles in brent cross, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FCCT are looking for volunteer mentors to play a supportive role by actively mentoring young offenders (aged 15-30 in HMP/YOI Feltham) and to offer support under the ‘7 pathways to Reducing Reoffending’:
FCCT offer support under the seven pathways to reducing reoffending, including signposting to relevant organisations:
- Accommodation
- Education, Training and Employment (ETE)
- Health
- Drug and Alcohol Misuse
- Finance, Benefits and Debts
- Children & Families
- Attitudes, Thinking and Behaviour
- Faith
Our aim is to help young people overcome hardships and make the positive transition back into wider society and to help to reduce reoffending rates.
Scope of Volunteer Main Role and Duties (not exhaustive):
Mentoring Arm:
- Work through a ‘Discharge List’ systematically, cross referencing with the Operations Manager, so as not to duplicate any work or contact with the young people.
- Hand out and (where needed) help complete ‘Questionnaires’ given to young people from the ‘Discharge List’, in order to ascertain what type of job or education sector the young person would be interested in going into. Forms to be given to the Operations Manager afterwards.
- Follow up with a one-to-one session – register the young person to the FCCT programme and completing relevant paperwork, which will include our ‘Client Profile Form’ and ‘Consent Form’.
- Update a shared ‘Client Spreadsheet’ which will be used to capture data information, as to the young people that FCCT are engaging with.
- If required, identify relevant community organisations for the young people to attend post release and contact said establishments, to understand their referral criteria and then make relevant referrals, where required.
- Collect testimonials from the young people in relation to the support FCCT have offered them.
- Mentoring of young people
- Make or facilitate family contacts for resettlement purposes, in relation to the young people.
We are looking for individuals who demonstrate the following attributes:
- Commitment: Shows commitment to the organisation, its values and its clients, understanding that the building of trust and consistency is key, in terms of the clientele FCCT work with.
- Communication: Communicates well both verbally and in writing. An ability to communicate effectively with young people would also be an added benefit.
- Resilience: Demonstrates patience and understanding in the face of challenges.
- Professionalism: Complies with all FCCT policies and procedures, particularly regarding Safeguarding, GDPR etc.
- Non-judgemental: Demonstrates empathy and openness and does not impose personal values or conscious or unconscious bias.
- Solution focused: Can help to identify issues and meets challenges with optimism and offers solutions, seeing them as an opportunity to learn.
Training and Support
We will provide all the necessary training. Training will be provided on an ongoing basis and volunteers will be given a full induction of the organisation and how the projects run.
Time Required
FCCT ask for a minimum of 8 hours a month. Due to the flexibility of the role, the hours can be distributed over different days between the core hours of 9am - 5pm, including Sundays. We are for a commitment of at least a year with the project, due to the flexibility of the role.
Benefits for Mentors Include
Volunteer Expenses will be paid
Training given, which includes modules such as an Introduction to Mentoring, The Criminal Justice System, Communication Skills etc
FCCT staff can provide references for other job/opportunities
Client front-facing work with people with complex needs
Liaison with statutory agencies within the prison
Liaison with community organisations
Liaison with other volunteers
Student Placements
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Brompton Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Amy’s Place is a partnership between the Amy Winehouse Foundation and Clarion Housing, providing supported living accommodation for young women aged 18-30 in recovery from drugs, alcohol and other addictive behaviors.
An enthusiastic, reliable and compassionate volunteer with good interpersonal skills and a desire to help others. The volunteer must be a fully qualified Dietitian or Nutritional Therapist and have training and/or experience working with individuals with eating disorders.
Activities
- Supporting the nutritional needs of young women with health issues on a limited budget.
- Providing support with meal planning, cooking skills, food safety, and day-to-day problem solving around food and eating.
- Providing wisdom and accurate nutrition education around healthy eating for the individual.
Qualifications/ Experience
- Must be a fully qualified Dietitian or Nutritional Therapist.
- As many of the residents have eating disorders it is essential for the volunteer to have training and/or clinical experience working with individuals with eating disorders.
- Must have professional liability insurance and be a member of a professional body ie. HCPC, BANT
- This role requires us to carry out a check through the Disclosure and Barring Service for the Enhanced DBS
Commitment
This is a flexible opportunity and volunteering times and frequency will vary depending on the volunteer’s availability and the needs of the residents. We recommend weekly one-to-one sessions for a minimum of 3 months.
Support
- Volunteers receive a thorough induction and have access to any relevant in-house and external training
- Reasonable travel and lunch expenses will be reimbursed
- The role is based at the service in East London. The exact address cannot be given until the volunteer starts due to safety and privacy reasons.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
What can you expect to be doing?
This is a really flexible role – you can choose what you’d like to get involved with:
- Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
- Marketing – spreading the word about our fundraising activities, for example on social media and with the local press
- Completing administration – processing donations, sorting and recording donated goods, completing Gift Aid paperwork
- Championing our work – getting involved with developing new fundraising ideas and increasing community engagement
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.
We’re looking for someone with
- Good communication and interpersonal skills
- Willingness to be part of a team
- Good organisational skills
- Flexible approach
- Knowledge of local community networks (would be an advantage)
Time expectation
This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Could you be a star baker, master chef or perhaps you simply enjoy baking or cooking! We are recruiting for a volunteer to join our team supporting individuals to learn new recipes together as a group.
Baking and cooking helps to relax, get creative and indulge in our senses. Often, it can spark nostalgia and helps us to recreate positive experiences or memories. Inspire and motivate people in our services to do something that brings joy, an opportunity to learn new skills whilst connecting with others over sharing baked goods and delicious meals.
What you will be doing
- Research and plan new recipes for cooking/baking sessions in collaboration with the group each week
- Encourage individuals to participate in the sessions and delegate cooking tasks
- Support individuals to shop for ingredients needed for the session
- Support individuals each week in setting up for the sessions and tidying away afterwards
- Encourage individuals to participate in all aspects of the planning and attendance
- Keep a record of attendees, provide feedback and report any concerns to the staff team
The skills you need
- Food Safety Certificate/knowledge or willingness to complete relevant training
- Passion and knowledge of healthy eating and cooking
- Ability to engage, encourage and motivate individuals to participate in sessions
- Ability to provide a supportive and inclusive atmosphere
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Camden Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the West Hertfordshire Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices (CWV) is a grassroots non-profit organisation dedicated to improving
the lives of children and families through community-driven programs. We run holiday clubs,
healthy lifestyle education, and intervention projects for children aged 5–11 to combat
childhood obesity, antisocial behaviour, and gang involvement.
Our goal is early intervention – giving children the tools to lead healthier, safer, and more
empowered lives.
The Role – Board Member (Volunteer)
We are seeking passionate, community-minded individuals to join our Board of Trustees. As
a board member, you will provide oversight, guidance, and strategic support to help CWV
grow its reach and impact. You don’t need previous board experience – just the drive to make
a difference and bring your unique skills, networks, or community insight to the table.
Key Responsibilities
•Attend and contribute to quarterly board meetings and occasional strategy sessions.
•Support the development of CWV’s strategic vision and community impact.
•Use your professional expertise or lived experience to inform board decisions (e.g.
education, youth work, business, legal, HR, marketing, fundraising, etc.).
•Leverage your personal or professional network to promote CWV’s work and connect us
with funding, partnerships, or opportunities.
•Ensure CWV operates in line with its charitable aims, legal obligations, and good
governance practices.
•Act as an ambassador for CWV at events, with funders, and across your networks.
What We’re Looking For
We welcome board members from a wide range of backgrounds. You may have experience
in:
•Community development or youth services
•Education, social work, or mental health
•Fundraising, business development, or marketing
•Finance, governance, HR, or legal
•Lived experience of the issues CWV addresses
•Or a strong passion for helping children and communities thrive
Commitment
•Time required: 6–10 hours per month (flexible)
•Location: Remote and/or London-based meetings (hybrid)
•Term: Minimum one-year commitment (renewable)
•Training and induction provided
What You’ll Gain
•A chance to help shape the future of a growing, impactful charity
•Experience in governance and leadership within the non-profit sector
•Meaningful connections with like-minded individuals
•Personal fulfilment from empowering children and families
How to Apply
Interested? Please email your CV or a short expression of interest to:
Subject: Board Member Application
Bring your voice to Children With Voices – and help us build healthier, safer, and stronger
communities.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role provides a telephone listening and support service to bereaved carers’ and family members whose relatives died under the care of The Hospice of St Francis. Last year our Bereavement Support Line volunteers made over 1,000 calls.
We are looking for additional volunteers to support this service. Do you have strong listening skills? Are you reflective, self-aware, adaptive with basic IT skills? We'd love to hear from you.
The role will be ome based and you will receive full training and ongoing support.
The Hospice of St Francis helps local people and their families, in Hertfordshire and Buckinghamshire, to live their precious lives well.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ace of Clubs (AoC) is an independent charity based in Clapham that supports individuals experiencing homelessness. We serve up to 200 hot meals a day to adults who are homeless, hungry or facing adversity.
With a small staff team, we need more volunteer help to support our admin - this includes writing emails, helping with communications or writing reports. You will be helping out in areas such as fundraising, communications and charity co-ordination. As this role requires significant writing, it is essential that you have a high standard of written English and have close attention to detail. You also need to be competent on using Microsoft packages.
Hours can be flexible during the working day Monday to Friday depending on your commitments. However, we would like a minimum of 5 hours per week as we will also invest time to onboard, induct and train you. We also ask for a commitment of ideally 6 months. However, we do appreciate that you may have some planned leave etc. within that timeframe.
This role is ideal for individuals looking to gain experience in the charity sector or for people who have previously had careers, but now have some time and skills to give back to a charity.
We are a friendly and welcoming team with many volunteers also supporting our daily work, so you will be joining a bustling and inspiring environment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
KNA connects Kew TW9 residents who are elderly or with mobility difficulties with Volunteer Shoppers who either take them shopping or do their shopping on their behalf. You can volunteer for as little as an hour a month or as much as multiple times a week. It's entirely up to you and is very flexible.
We drive, shop, befriend and carry out light gardening for over 200 members who live in Kew TW9 (West London) who are generally elderly or have mobility issues. You can help our clients do their shopping either by taking them shopping or by doing their shopping for them. Most shopping is requested during the week but you can also help on weekends if you prefer.
As long as we can find a willing volunteer, we can help our clients.
Shopping is offered in and around Kew at either Sainsbury's, Manor Road or M&S, Kew Retail Park.
- A car would be useful but not essential, especially if you are local to Kew.
- Most of our members prefer their shopping to be done Monday to Friday during the day but do get in touch with us if you would like to volunteer for weekend or evening shopping
- Compassion and patience.
- A DBS Check which KNA will pay for and organise and a character reference from two non family members who have known you for a minimum of two years.
So many people don't have family who live close to them. We connect people who want to help, with people who need help. It's a win, win. Those who volunteer feel more engaged with the people within their own local communities. And those people who ask us for help are able to get to appointments, see their friends and get out and about.
Volunteering for KNA is extremely flexible. It is designed to fit around you and your other commitments. We do ask for a minimum commitment of helping for six months as it costs money to carry out DBS checks and to onboard volunteers.
Either volunteering on an occasional basis or for a regular hour a week, at at time to suit you - most people requesting a Volunteer Shopper like a weekly shop.
We also need occasional shoppers, to cover our regular Volunteer Shoppers when they are away or unavailable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.
What is a Caseworker?
Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.
Why do we need you?
We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.
There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.
Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.
When would you be needed and where would you be based?
The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.
What would you be doing?
- Contacting beneficiaries and arranging to meet them at a mutually convenient time.
- Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
- Sign-posting clients onto local services providing specialist advice.
- Applying for funding on the behalf of the beneficiary through a specific process and system
- Arranging for the purchase of goods and services
- Keeping the beneficiary informed of their case progress.
- Liaise with the branch and regional office, regarding your availability.
- Keeping up to date with training and SSAFA news so that you are best able to support clients.
- Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
- Volunteering within the standards and values of SSAFA
- Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.
What can you gain from this volunteering role?
- Use your skills, knowledge, and life experience to benefit others.
- Support from your local SSAFA branch and the wider SSAFA community
- Experience, training, and skills that you can highlight on your CV and in job interviews.
- Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!
What training and support would you receive?
- Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
- Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
- Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
- Local induction including assigning a person from the team who will be your main point of contact.
- Regular opportunities to meet and share best practice with other caseworkers.
- Range of support from central and regional volunteer operations team.
- Reimbursement of out-of-pocket expenses
- Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.
What are we looking for?
- Friendly and approachable with good listening skills, patience, and a positive attitude.
- Good communication skills both written and verbally.
- Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
- Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
- Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
- Ability to keep within boundaries of the role with regards to friendship or giving advice
- Reliable, prompt and trustworthy.
- Access to public transport or a car to travel to appointments with clients.
We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.
Minimum Age: 18
Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.
References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)
Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.
Our vision A society in which the Armed Forces, veterans and their families can thrive.

The client requests no contact from agencies or media sales.