Volunteer volunteer roles in colindale, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role: Advocacy Placement Volunteering You will be providing remote (office based/virtual) advocacy support for people impacted by hoarding behaviour (PwHB) who may be facing a variety of situations including legal, financial, psychological and discriminatory abuse/neglect. You will be working with trained colleagues to alleviate housing, benefits, mental health and other problems experienced by HUK's participants. HoardingUK (HUK) works to bring services together to improve person-centred, cost effective and time managed support.
The role: • Volunteer at HUK a minimum of one half-day (4 hours) each week. • Provide timely support to those using the service . • Maintain a caseload of up to three clients at each advice session. • Comply with HUK's case-management procedures, training programme and other relevant policies and procedures. • Work collaboratively to create an action plan with participants and professionals. • Assist in facilitating phone, correspondence, emails to statutory services and others. • Signpost to relevant external services based on participant need. • Keep accurate records. • Promote choice and control.
Who should apply
: • Trainees/professionals with interest/experience in mental health, housing, social care, legal frameworks, etc. • Passionate people committed to standing for rights. • People with lived experience of mental health and/or hoarding behaviour. • The ability to work sensitively and professionally with people who may be facing a variety of situations including discriminatory abuse and systemic neglect. • A commitment to values of HoardingUK Training on hoarding behaviour, advocacy and other relevant areas will be provided.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for enthusiastic and energetic volunteers to help at this Wellness Walk for the morning, for the afternoon or for the whole day.
How can you get involved?
Help us set up in the morning and prepare for the big day and welcome walkers. This could include helping hand out event t-shirts, route maps or answering questions. You could then take on the walk or relax.
Help us throughout the day, supporting our team as we set walkers off and welcome them back to our wellness celebration.
Cheer our supporters on as they come back from their walk and hand out medals.
Help us pack down at the end of the day.
Volunteers who are based at the event site can take on a variety of different roles and work in morning or afternoon shifts, including:
- Answering walkers’ questions and directing around the site
- Handing out t-shirts and event packs at the registration tent
- Cheering our walkers back into the Finisher’s Area and on the route
- Handing out medals
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a passionate Volunteer Project Coordinator to support the planning and delivery of our clubs, projects, and events. This volunteer role is ideal for someone looking to contribute to a dynamic charity while gaining experience in project management and community development.
Key Responsibilities
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Support the coordination of RollaDome’s clubs, projects, and events.
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Act as the first point of contact for participants, members, and stakeholders.
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Assist in the administration of booking systems and event registrations.
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Maintain effective communication with team members and external partners.
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Oversee stock inventories to ensure clubs and events are well-resourced.
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Monitor and evaluate projects to capture impact data.
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Collaborate with volunteers and staff to ensure successful delivery.
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Uphold health and safety standards across all activities.
Skills & Qualifications
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Strong organisational and time management skills.
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Effective communication and interpersonal skills.
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Experience in community development or project coordination is an advantage.
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Ability to work collaboratively in a team environment.
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Attention to detail and adherence to protocols.
Commitment
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Minimum 15-20 hours per week, with flexible hours.
Benefits
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Make a meaningful impact in your community.
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Build experience in project coordination and volunteer management.
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Flexible working arrangements and professional growth opportunities.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s fantastic that you’d like to find out more about volunteering at St Mungo’s. As a Move on Volunteer, you will be using your own lived experience of moving on to support our clients. We are looking for short-term volunteers to help us find new ways of supporting our clients on a 1-2-1 basis and of developing their independent living skills to move on away from homelessness.
*This opportunity is only open to people who have lived experience of homelessness.
Please see all locations and the time commitments we are currently recruiting for in this role:
London-Monday-Friday, between 9am-5pm, minimum 4 hours per week.
In this role, you will be supporting with all or some of the following tasks:
• Reaching out to clients living in some of our services and supporting them develop important life skills so they can move on to an independent life away from homelessness when ready. • Working with specific clients on building their confidence, looking after their health and wellbeing, managing their budget and own accommodation (e.g. tenancy agreement obligations and rights). • Exploring local learning services and community groups, supporting these clients to get involved and creating resources to empower them to continue their involvement. • Meeting with progression coaches and project workers to record and review move on progress and actions. • Adhering to St Mungo’s Policies and Procedures at all times.
Do I need to have any specific skills?
• Lived experience of moving on from homelessness • Good literacy and numeracy skills. • Effective communication skills, both verbal and written. • Reliable IT skills and experience in online searches and completing online forms. • A friendly personality, good interpersonal skills with enthusiasm and motivation. • An understanding of the causes of homelessness and its impact. • Genuine interest in and commitment to St Mungo’s work and client group. • An understanding of and commitment to diversity & equality.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteers are at the heart of everything we do and we'd love you to join us. We have a huge number of exciting and rewarding roles from directly supporting an animal in your home, or one of our centres across the UK, to supporting our shops and educational services. You may even wish to belong to our Pet Loss Support line. Find out more about the ideal role for you. Volunteering is fun and rewarding. We have centres and shops across England and Wales where you can get involved. Just search Blue Cross Volunteering for more info. Thank you.
Please apply online at the web address above.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Group Leader, you’ll play a key role in delivering our life-changing therapeutic services by co-facilitating weekly self-help groups. Using a proven model rooted in Exposure-Response Therapy and CBT, you'll help guide members through understanding their conditions and moving toward recovery.
We’ll train you to confidently co-lead sessions with another volunteer. All you need is empathy, warmth, and a genuine desire to support others. Lived experience of anxiety, OCD, or phobias is a bonus, not a must. We ask for a commitment of just 2 hours a week for at least 12 months.
You’ll be part of something truly meaningful—helping others while growing personally and professionally.
What will you be doing?
Therapeutic Responsibilities
- Co-facilitate therapeutic guided self-help groups every week.
- Interact with relevant service users to arrange their initial attendance at therapeutic groups.
- Consistently work within the scope of your training and recognise the limits of your practice.
- Liaise closely with the organisation's Clinical Director to discuss challenging cases and clinical concerns.
- Inform the Clinical Director of any expected instances of absence two weeks before the event.
- Administrative Responsibilities
- Record service users' attendance every week.
- Maintain service user attendance databases to the highest possible standards of accuracy and detail.
- Disseminate psychometric measures to service users by the organisation's evaluation strategy
- Promote a culture of evaluation amongst service users attending your groups to enhance the amount of individualised feedback available to them.
- Respond to service user enquiries, and organisational communications, in an appropriately timely manner.
- Actively engage in the initial training workshops that are provided by the organisation.
- Maintain a commitment to continual personal development and engage in additional training opportunities when provided.
- Actively engage in organised peer reflective practices
- Make use of the organisation-wide digital communication channels to share and learn therapeutic practices.
• Safeguarding - It is every volunteer's responsibility to safeguard and protect adults and children from abuse, regardless of the setting in which your care takes place. It is the volunteer's responsibility to be aware of the charity's policies and procedures and proactively maintain safeguarding procedural knowledge.
Additional Responsibilities
- Adhere to all organisational policies and procedures.
- Support the organisation's promotion of a positive approach to diversity and inclusion, treating others with dignity and respect.
- Develop and maintain positive relationships with colleagues, taking account of their age, religion or belief, ethnicity, sex, marital or civil partnership status, sexual orientation, gender identity, pregnancy or maternity status and any disability.
- Maintain an approachable nature, ensuring that your conduct towards colleagues is open and honest, dealing with differences in opinion in ways which avoid offence.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Kings Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you?
Facilitating a weekly walking group, you will contribute to a timetable to support people to reduce isolation, improve their physical activity, self-care and create a community for them to come together to build connections and friendships.
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Finchley Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Providing a confidential non-judgemental listening ear to Residents and Staff. Supporting those wishing to develop their spiritual journey from a Christian perspective. The role will be based across one of our hostels in Watford, Borehamwood, Bishop's Stortford, Welwyn Garden City, Hatfield or High Wycombe,
Activities include:
- Proactively engaging with Residents and staff to build safe relationships and trust
- Offering a ‘listening ear’ to all and giving emotional support
- Sensitively discerning when to offer prayer and support from a Christian perspective, and when to use faith based language
- Be inclusive and welcoming to people of all religious faiths and none, referring people to other faith communities as appropriate
- Working alongside support staff, volunteers & local agencies
- Maintaining records of support and feeding back concerns about Resident welfare to Staff/Line Manager.
- Attend regular volunteer team meetings
- Being proactive in seeking spiritual and emotional support for your own benefit as this is a challenging role.
Additional activities could include:
- Facilitating group work for example: Retreat Programme, Bible Study, prayer or Mental Health Support.
- Welcoming new Residents by phone or in person
- Leading or helping with Chaplaincy lead events: Easter/Christmas activities, Remembrance Services
- Being an ambassador for YMCA’s mission in local Churches
Skills/Qualities/Experience:
- Be a good and active listener who can support others
- Be of a friendly, welcoming and cheerful disposition
- Self-motivated, reliable and punctual
- Sensitivity and courage to care for people experiencing a range of distressing situations including: grief, trauma, poor mental health, substance misuse, suicidal thoughts.
- A commitment to your own spiritual development
- A good understanding of the Christian faith, as well as some understanding of other faith traditions
- Ability to use both faith and non-faith based language, as appropriate
- Good communication skills in English; in person & over the phone
- A willingness to learn new things and get stuck in
- Ability to maintain confidentiality
- Ability to work as part of a team
- Respect the Christian ethos of the YMCA and uphold its values
- Always be prepared to give an answer to everyone who asks you to give the reason for the hope that you have
Training Support:
- A full induction to the service and specific site will be provided
- A one day ‘Chaplaincy Essentials’ training, plus a menu of additional training will be made available
- Online training: Safeguarding (Adults & Young People), Fire Awareness, Manual Handling
- Ongoing support and regular 1:1 meetings with your line-manager
- Team meetings and social events
- Mileage and expenses may be payable
You will need 2 x references and a DBS (we will apply for and fund this).
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Young Carers Volunteer: Role Description
We are recruiting passionate and motivated volunteers looking for an opportunity to make a significant impact on the wellbeing of Young Carers’ in Wandsworth.
Please note that this role is not eligible for visa sponsorship.
Outline of service
Our new Young Carers’ Connect project is designed to support the wellbeing of Young Carers’ in Wandsworth. The aim of the service is to reduce isolation, promote wellbeing, connect young people and provide opportunities for fun and respite.
Wandsworth Carers’ Centre supports individuals who are looking after someone who has an illness or disability. By volunteering with us you can help look after the health and wellbeing of Carers and provide them with the opportunity to take a break from their responsibilities and have time out for themselves.
Outline of Role
As a Young Carers’ volunteer, you will have the opportunity to support in a wide range of exciting and dynamic activities such as peer support groups, workshops, events, activities and trips.
Main Responsibilities
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Building rapport with Young Carers and helping them to feel safe and comfortable
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Co-facilitating workshops and groups
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Supporting with the facilitation of trips, events and activities
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Supporting with setting up and tidying up
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Supporting with keeping a record of attendance
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Actively participating in activities, games, events and trips
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Recognising and responding appropriately to safeguarding concerns by reporting to them to the responsible member of staff
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Upholding confidentiality
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Maintaining good communication with responsible staff member.
Other Duties: May be agreed with the responsible staff member as per the requirements of the group.
Skills and Experience
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Ability to communicate with Young Carers and their families in a helpful and caring manner
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Reliable and punctual
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Ability to work effectively in partnership with Centre staff
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Empathetic and understanding
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An understanding of professional boundaries and confidentiality
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Awareness of issues affecting Young Carers
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Commitment to the implementation of our Equality and Inclusion policy and all the Centre’s polices
Code of conduct
As a volunteer, and therefore a representative of the Carers’ Centre, you will be expected to comply with this code of conduct.
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Treat all Carers and the people they care for politely and with respect
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Ensure that your appearance is clean, neat and tidy at all times
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Conversations of a personal nature to you should not be had around Carers or the people they Care for
Benefits To Volunteer
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Obtain experience of working with a diverse group of young people
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Reasonable out of pocket travel expenses will be covered
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Provide support to Carers and the people they Care for in Wandsworth
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References available upon request (after 6 months)
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Regular support and supervision
Additional Information:
DBS required: Yes – Enhanced.
Responsible to: Ms. Eleanor Sandler-Clarke
Supervised by: Ms. Eleanor Sandler-Clarke
Hours: Availability after school and/or during school holidays. For peer support groups or regular activities: A minimum commitment of one session a month.
Expenses: Reasonable expenses (e.g. travel and parking) incurred through carrying out volunteering activities will be reimbursed, upon the production of receipts.
Supervision: Regular sessions with the appropriate staff member to be arranged mutually.
Please note that successful applicants will be asked to provide two references and will be subject to an enhanced DBS check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our South Kensington store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy walking, meeting others and having a good chat? If so, we have the perfect volunteering role for you?
Facilitating a weekly walking group, you will contribute to a timetable to support people to reduce isolation, improve their physical activity, self-care and create a community for them to come together to build connections and friendships.
Join our team and inspire others to exercise through a weekly walk. You will create an opportunity for people to support each other, provide that additional boost to exercise and go for a walk even when they may not be feeling the motivation.
What you will be doing
- Coordinate and facilitate weekly walks in local parks to the service alongside other volunteers
- Meet with the walking group weekly
- Hold conversations with people attending the group, checking in on their wellbeing and providing a listening ear/friendly face
- Keep a record of attendees, provide feedback, and report any concerns to the staff team
- Ability to provide a supportive, and inclusive atmosphere that encourages participation
The skills you need
- Inspire and motivate people to attend the walking group
- Ability to identify, manage any possible risks that may arise during the walking group. Training will be provided
- Willing and able to go on a weekly walk lasting approximately 60-90 minutes
- Good communication skills
- Calm and patient approach
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role: Welcome volunteer
Team: Tooting Hub – CARAS ESOL (Youth/Adult)
Supervised by: Team Project Coordinator
Location: Tooting Hub site
Activity times: Monday or Wednesday
Time commitment: 2 hour shifts on a rolling basis.
We ask that volunteers commit for a minimum of 4 months
About CARAS:
Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community.
Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives.
We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support.
Our values are at the centre of all our work:
• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests.
• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society.
• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes.
• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do.
About the Role:
We are currently recruiting a team of volunteers to join our new Welcome team at Tooting Hub. This is a new role. Welcome volunteers will provide a friendly face to existing community members attending our regular projects. They will also be the important ‘face of CARAS and our welcome at the door’ to people attending projects for the first time, to visitors and to people dropping in unannounced to enquire about CARAS’s service. Volunteers will meet and greet, and ensure all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting. There will be an administrative element to the role (updating registers and emailing enquiries to CARAS staff, for example).
Who will you be?
We work hard to ensure our services feel welcoming and inclusive. It is important that this new team is representative of our diverse local and internal CARAS community. Whether you are new to volunteering with CARAS or are a regular volunteer looking to vary your role or a community member wanting to develop some leadership skills or volunteering experience, this might be the exact project for you.
Volunteer Tasks and Responsibilities:
· Signing up to a shift/s on the Tooting HUB welcome team rota
· Able to be at Tooting Hub in person to complete agreed shifts
· Welcoming staff, volunteers, existing and potential new community members and visitors
· Ensuring all visitors are responded to appropriately and introduced to the relevant member of staff, activity, project, or meeting
· Ensuring everyone completes the onsite register on arrival to comply with safeguarding, health and safety and fire evacuation policies
· Taking agreed initial intake information for new / drop in visitors wanting to attend a taster activity
· Conducting induction tours of the building and introductions to facilities, key staff, and partners
Requirements (all experience can be from paid or voluntary roles):
Essential:
· A calm, friendly, kind, and patient approach
· Happy and confident to meet new people and put them at their ease
· Excellent communication skills, especially with people with varying levels of English
· To be non-judgemental and able to engage with people from diverse backgrounds
· Confidence in using one’s own judgement to follow agreed policy
· Good IT admin skills in using Microsoft office, outlook, Google search, online forms etc
· A commitment to confidentiality and data protection
· Punctual and reliable
· To be able to volunteer on Mondays or Wednesdays for a minimum of four months
Desirable:
· Lived experience of seeking sanctuary and/ or the UK immigration system.
· Personal experience of working with people seeking asylum.
· Proficiency in one or more of the following community languages: Albanian, Amharic, Arabic, Bengali, Dari, Farsi, Kurdish, Oromo, Pashto, Russian, Spanish, Somali, Tigrinya, Urdu, or Vietnamese.
We will prioritise applicants with lived experience of the asylum process.
Benefits to Volunteering:
· Learn about issues relating to refugees and people seeking asylum.
· Work as part of a friendly, welcoming team.
· Develop your skills and competencies.
· Be able to access relevant training, including safeguarding training.
· Obtain a reference from us relating to your placement after 3 months’ regular volunteering
· All volunteers must complete an enhanced DBS check for working with young people and attend training with us before starting. *
· You will also receive training and support relevant to your specific role.
We provide firm foundations for new-arrival asylum seekers to build happy and successful lives.


The client requests no contact from agencies or media sales.