Volunteer volunteer roles in epsom and ewell, surrey
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping women build their lives beyond crisis? We are recruiting for Urdu-speaking volunteers to support victims of Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new Educational and employment skills in order to achieve their ambitions and goals. You will be supporting women and children to rebuild their lives free from fear!
What you will be doing
- To develop and promote a positive relationship with the service user through regular F2F meetings and phone calls, and facilitate their journey to achieve their goals that align with the aims of the Economic, Empowerment and Security Project.
- To support the service user in developing their educational and vocational aspirations, applying to university, translating previously held qualifications, helping with UCAS applications, researching relevant courses and colleges, helping with English and developing language skills OR/AND,
- To support the service user in developing their career goals and employment skills, including CV building, interviewing skills, work experience and job search. To encourage the service user to attend Economic, Empowerment and Security events ran by Hestia’s volunteering team.
- To encourage the service user to engage in further external and internal educational training and activities and supporting them in doing so.
- Manage appropriate boundaries
The skills you need
- Compassionate, caring and patient nature Ability to maintain confidentiality
- Knowledge on educational opportunities in the UK, where to look, what is available.
- Knowledge on useful employment and job search skills
- Good communication skills
- Fluent in Urdu
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about helping women build their lives beyond crisis? We are recruiting for Arabic-speaking volunteers to support victims of Domestic Abuse on a 1 to 1 basis. This is a chance to empower other inspirational women by building their confidence and teaching them new Educational and employment skills in order to achieve their ambitions and goals. You will be supporting women and children to rebuild their lives free from fear!
What you will be doing
- To develop and promote a positive relationship with the service user through regular F2F meetings and phone calls, and facilitate their journey to achieve their goals that align with the aims of the Economic, Empowerment and Security Project.
- To support the service user in developing their educational and vocational aspirations, applying to university, translating previously held qualifications, helping with UCAS applications, researching relevant courses and colleges, helping with English and developing language skills OR/AND,
- To support the service user in developing their career goals and employment skills, including CV building, interviewing skills, work experience and job search. To encourage the service user to attend Economic, Empowerment and Security events ran by Hestia’s volunteering team. To encourage the service user to engage in further external and internal educational training and activities and supporting them in doing so. Manage appropriate boundaries
The skills you need
- Compassionate, caring and patient nature Ability to maintain confidentiality
- Knowledge on educational opportunities in the UK, where to look, what is available.
- Knowledge on useful employment and job search skills Good communication skills Fluent in Arabic
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - We hold annual Volunteer Awards and Celebration events; We reimburse travel expenses and up to £5 for lunch for your volunteering; We hold social events and outings for our volunteers to get together and have some fun
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about young people and ensuring everyone has equitable access to opportunities? Do you have a vibrant energy and experience to bring to our families and children? Then we could be looking for you to join our team of volunteers supportung families and young people in the North Kensington community.
As we ease out of lockdown, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families in our community while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shelter Bucket Collection – Slough Tesco Extra
Role summary
Through their ‘Taste and Tesco’ scheme, the UK’s biggest supermarket offer charities across the UK opportunities to apply for fundraising collections outside their stores. Following a successful application, this bucket collection will take outside the Slough Wellington Tesco Extra, Slough. Volunteers will be required to stand with buckets and card machines asking the public for donations.
- Availability: This is a flexible opportunity, with various shifts between 10:00 - 17:00
- Suggested involvement: Whatever works for you - you choose the shift you volunteer at!
- Location: Slough Wellington Extra, Brunel Way, Wellington Street, Slough, SL1 1XW
- Supervised by: Community and Events Assistant
This role is based within the Community Fundraising team. If you are looking to volunteer in our shops or services, please return to our homepage to find an appropriate opportunity.
Why volunteer with Shelter?
A home is a fundamental human need, as vital as education or healthcare. But in Britain today, that right is denied to millions of people whose lives are blighted by homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. The time for change is now. Together with individuals, in communities and across society, we will lead the way for a safe home for all. But we need your help to do it. Becoming a Community Fundraising Volunteer will give you the opportunity to take practical action and to meet other people who are passionate about tackling the housing emergency.
Skills and Experiences Required
- Passionate about joining the fight for home
Benefits of volunteering with us
- Join our fight against bad housing and homelessness and become a force for change!
- Contribute your time flexibly as and when it suits you
- Meet other volunteers locally
- Build your confidence and develop transferable skills
Learning & Development
To enable you to take part in this opportunity we will:
- Put you in contact with a Community & Events Assistant who will support you in the role
- Provide you with relevant policies
- Provide relevant induction, training and information
- Refund any out-of-pocket expenses in line with Shelter’s volunteer expenses policy
Next Steps:
To apply for this role, please fill in an application. We'll then be back in touch with applicants to discuss the role further.
Please note, you will be asked to declare any unspent convictions. Having a criminal record does not mean that you cannot volunteer with us. It may limit the different ways that you can get involved, but please contact us if you require more information.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
-
Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Vice Chair of Trustees - Join Us in Transforming Children’s Lives!
At School-Home Support, we believe every child deserves the opportunity to be in school and ready to learn – no matter the obstacles they face. Our mission is simple yet ambitious: to ensure that every child is in school, every day, by 2050. We are looking for a passionate and experienced Vice Chair of Trustees to help us make this vision a reality and have a lasting impact on children and families across the country.
We’re seeking an individual who shares our passion for improving children’s lives. If you have experience as a trustee and are ready to take the next step in your governance journey, we would love to hear from you.
Who We're Looking For:
We are looking to recruit a Vice Chair who is passionate about the work of School-Home Support and brings energy, commitment and leadership combined with a willingness to advocate for the work we do and the cause we serve.
As Vice Chair Trustee, You Will:
-
Collaborate with the Chair to steer the direction of the organisation and chair meetings in the Chair’s absence.
-
Contribute to setting goals, targets, and overall policy for the organisation
-
Share your expertise and networks to support the development and growth of the charity.
-
Help ensure compliance with our legal obligations and the organisation’s core purpose.
-
Provide oversight of the budget to guarantee School-Home Support’s financial sustainability.
-
Ensure measures are in place for safeguarding for the children and families we support and the staff team
-
Act as a champion and ambassador for School-Home Support, enhancing our reputation, representing us at key events, and supporting fundraising efforts.
What We Offer:
-
Impactful Role: By joining our Board of Trustees, you will play a key role in shaping our national impact and supporting our mission to transform the lives of children in need.
-
Training & Development: You will receive tailored training specific to your role and access to additional learning opportunities through our staff-led EDI networks.
-
Networking Opportunities: You’ll have the chance to expand your professional network and make valuable connections within the education and charity sectors.
-
Support Throughout Your Journey: We will buddy you with a more experienced trustee or corporate volunteer to ensure you feel supported and confident throughout your time with us.
Expectations:
-
Commitment: A commitment of three years to this voluntary role
-
Meetings: Attend four half-day board meetings and one AGM each year, which are typically held in Stratford, London, or remotely.
-
Sub-Committees: Participate in one of our sub-committees to help guide specific areas of our work.
-
External Events: Attend 2-3 fundraising events each year (usually evenings) and make at least one school visit annually.
-
Inclusion & Diversity: A strong commitment to inclusion, equal opportunities, and the promotion of diversity in all aspects of your work.
If you’re ready to make a difference and contribute to creating brighter futures for children and their families, we want to hear from you!
To learn more about this exciting opportunity, please review the Trustee Pack and submit your application today!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become a Marie Curie Companion Volunteer
Location: Community Based in Bournemouth, Dorset
Commitment: 3 hours/week
Min Age: 18+
Driving: Not essential, but helpful
Criminal Record Check: Yes
Other Checks: 2 non-family references required
*Volunteers are not expected to cover all the areas mentioned
About the role
Marie Curie provides a vital service to those living with a terminal illness and their families. Your time helps reduce loneliness, offer emotional care, and assist with small tasks, allowing carers to take a break
What you will do
- Visit people in their homes or care setting
- Provide friendly support and care
- Help with tasks like making tea/coffee or going to appointments
- Offer emotional support and signpost to services
- Provide information and support around fuel poverty and accessing available resources
- Complete a short report at the ed of each visit
What we need from you
- Empathy, patience, and good listening skills
- Reliability and a commitment to weekly visits
- Respect for privacy and dignity
- Familiarity with basic IT – Microsoft Office, Email
What you'll gain
- Full training over 1 day and ongoing support throughout
- Reimbursement for out-of-pocket expenses each month
- A chance to make a real difference
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
For more information or if you have any questions regarding this volunteer role, please contact us.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate individual with skills and expertise in Finance/Treasury.
We will welcome applications from anyone who is keen to transform lives and join us on this exciting journey with us. You don’t need prior experience of sitting on a Board, a dance background or specific qualifications to become a Trustee. What matters most is your passion for supporting people with learning disabilities, your commitment to building a more equitable society and your willingness to contribute to our work, our vision and our future success.
Trustees play a crucial role in shaping what we do, helping us stay clear on our purpose and offering ideas that guide our organisation as we grow. We’re looking for Trustees who can bring fresh perspectives and valuable insights from their lived and professional experiences. We want our Board to reflect the diversity of our work, our participants, and our supporters.
We are based in Lancashire, with national and international reach, and we welcome applications for remote Trustees. We currently have Trustees based in Portugal and the Netherlands.
The role of Trustee is a volunteer role and is not accompanied by any financial remuneration, although reasonable expenses for travel may be claimed.
The role requires attendance & contribution at the Annual General Meeting (AGM) and four Board meetings per year (plus any required preparation and pre-reading). Quarterly Board Meetings take place mostly online and periodically in person at a North West location.
There will also be potential additional engagement in strategy work and sub working groups throughout the year and occasional representation of the charity at various events with key stakeholders.
To be a sustainable community role model that provides high quality inclusive dance leadership, participation, performance and training opportunities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: 1-1 Support Buddy
Weekly Hours: Flexible; 4 hours per week minimum
Expenses: Expenses are compensated where applicable such as travel
Commitment: At least 6 months
Responsible to: Senior Mental Health Support Worker
Project overview:
The Mind in Kingston 1-1 Support Buddy service offers goal-oriented, practical, and emotional support to individuals who have accessed Information, Advice, and Guidance but continue to experience mental health challenges. Volunteers deliver support for up to 12 weeks through flexible means—face-to-face, phone, or virtual. Volunteers will typically work with individuals needing a lower level of support, while the 1-1 Support Worker handles more complex cases.
This may include supporting an individual with setting small, achievable goals, prepare for an important appointment or helping someone regain confidence to build a social network. The work will involve building a supporting and boundaried relationship with individuals over their time with the service (up to 12 weeks). The role is about empowerment, offering encouragement and reassurance while promoting self-sufficiency.
About us:
Mind in Kingston supports people with mental health issues and raises awareness within Kingston and surrounding areas. Volunteers are essential to our work, and we welcome applicants with lived experience of mental health challenges. We provide comprehensive training, supervision, and opportunities for career development.
Volunteers are extremely valued within our team and a vital part of our service delivery. We encourage and welcome people with lived experience of mental health issues to apply to volunteer with us; this could be personal experience relating to yourself, a family member or a friend, or in a professional capacity working with people with mental health issues.
We care about everyone’s wellbeing and as an integral member of our team; volunteers receive extensive support to ensure they are trained and skilled up in their roles, so that they may also progress further in their career aspirations. They receive regular supervision and development opportunities as well as be part of our volunteer awards programme to recognise and celebrate their achievement and contribution to our community. As team members, volunteers have the opportunity to engage with the board of trustees, staff and other volunteers both professionally and socially.
Main purpose of the role:
·Provide weekly person centred, 1-1 practical and emotional support.
·Help service users set and work towards personal goals.
·Offer empathic listening and promote wellbeing.
·Signpost service users to relevant services.
Tasks will include:
· Delivering regular (typically weekly) goal-focused 1-1 support sessions to individuals. These sessions may take place online, over the phone or at Mind in Kingston offices.
· Maintain knowledge of local services for signposting.
· Reporting risks & safeguarding concerns.
· Maintain regular contact with the supervisor.
· Attend meetings and supervision sessions.
What you will receive in return:
· Training in skills that will include mental health awareness and boundaries.
· Training in adult safeguarding and local procedures.
· Training for any other skills as identified by yourself and your supervisor.
· Regular check-in with your supervisor, reflective supervision, and managerial support.
· An opportunity to learn new skills and develop existing ones while being a part of a supportive team at Mind in Kingston.
· Reimbursement of reasonable expenses.
· Professional references upon completion.
What we expect from you:
·Commitment for at least six months.
·Completion of required training.
·Adherence to Mind in Kingston’s policies (e.g., confidentiality, safeguarding).
·Confidence in supporting people with mental health challenges.
·Proactive engagement with your supervisor for support.
·Safe handling and return of any equipment issued.
You may on occasion volunteer from home, so a confidential space is essential.
Application Process:
·Two references (one from a professional contact) are required.
·An enhanced DBS check is necessary.
We ask volunteers for two references, one of which must come from a professional connection such as a current or previous employer or a tutor. You will also need to undergo an enhanced DBS (Disclosure and Barring Service) check, as you will be working with vulnerable adults.
We are Mind in Kingston. We fight for mental health. For Respect. For Support. For you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At St John Ambulance, we are looking to develop our volunteering offer and become an even more integral part of our communities through delivering community first aid and education within East Surrey - Covering Reigate & Banstead and Tandridge.
We need people who have a passion for helping others, care about their communities and want to make a difference, supporting them to become safe and more resilient by sharing your first aid skills and knowledge. As a Community First Aider, you’ll deliver first aid to those in need through local events, as well as provide education to the public so that the ripple effect of First Aid grows.
Through supporting the growth of community partnerships, you will bring people along to our cause, growing our membership and fundraising base and spreading the message that First Aid Saves Lives.
Through volunteering as a Community First Aider, you’ll get a huge sense of satisfaction and pride delivering an essential service. It’s great for you, great for your community and great for our nation, and it requires only a small commitment of your time.
We will make sure you will have access to a proper induction to volunteering with SJA and the training you need for the role you take on. We will also provide you with a supportive environment while you are volunteering with us. Information about our volunteer roles are included in the role descriptions. What you can expect from SJA, and what we expect from those who volunteer with us, is included in the volunteer charter.
The network meets weekly on Monday evenings from 19:30.
Group interviews on the 19th May @ St John Ambulance, Kingsfield Business Park, Philanthropic Road, Redhill, RH1 4DP
If you are successful you will need to undertake induction & training for role at these dates:
Training for role - Saturday 12th & Sunday 13th July
Closing date for these opportunities is: 18/05/2025
To apply for this opportunity please follow the link below:
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Calling All Wordsmiths – Volunteer as a Grant Writer for RideWise!
Do you have a knack for writing and a passion for making a difference? RideWise, a charity championing sustainable and accessible transport, is looking for volunteer grant writers to help secure vital funding for our projects. Our work helps connect our communities to the people and places that are important to them - and helps safeguard our environment.
Your skills could help us unlock new opportunities, support local communities, and drive real change. Whether you're experienced or just eager to learn, we’d love to have you on board.
Use your words to power our mission. Join RideWise as a volunteer grant writer today!
Improving the lives and futures of our communities through walking, cycling and active travel



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our ambassadors are a network of volunteers, based across England – organising fundraising activities, representing the charity in their local area and helping to engage people with the work of the charity.
Ways to get involved
As an ambassador you can get involved by:
• Inspiring family, friends, colleagues and your networks to support the charity
• Attending cheque presentations in your local area and thanking our donors face-to-face
• Setting up a fundraising group with friends, family or colleagues
• Getting people involved in our latest fundraising appeals and campaigns
• Promoting sign-ups to our UK and overseas challenge events to friends, family and your networks
• Making introductions to your contacts who may support the charity
• Placing, emptying and banking coin collection tins in cafes, restaurants, shops and your community
What we ask of you
This role would suit you if you:
• Are looking for a long term volunteering role
• You would like to get involved with various volunteering opportunities
• Enjoy fundraising and would like to connect with like minded people
What we offer in return
We are committed to supporting our volunteers and offer the following:
• A monthly e-newsletter giving you ways to get involved
• Bi-annual meetings and the opportunity to meet other members of the team
• Resources to help you fund raise
• Ongoing support from the ICC UK team
• Regular updates about the children and the difference you are making
• Reimbursement of out-of-pocket expenses