Volunteer volunteer volunteer roles in Hatfield, hertfordshire

Are you passionate about making a real difference to families facing financial hardship?
Bromley Brighter Beginnings is a local charity founded in 2012 which provides essential baby, child and household items to families facing poverty.
We believe no child should be disadvantaged because of financial hardship, and no parent should have to struggle to meet their family’s basic needs.

Join our team as a Grants & Fundraising Volunteer and help secure the funding that keeps our services going. In this role, you’ll support our Fundraising & Communications Lead with tasks that directly impact how many families we’re able to help.

What You’ll Do

• Research and identify potential grant funding opportunities (“horizon scanning”)
• Help maintain our 'tracker' of funding opportunities
• Assist with drafting and editing grant applications
• Attend relevant online events or webinars to stay up to date with funding trends
• Support the preparation of reports and updates for current funders

 About You

You’ll thrive in this role if you have:

• Experience of researching and / or writing grant applications / funding bids
• Great attention to detail
• Good IT skills
• An understanding of the charity sector (helpful but not essential)
• The ability to work independently and meet deadlines
• A genuine commitment to supporting families living in poverty

For further information on the role and details of how to apply please visit our website.

Tools With A Mission, a Christian charity, is looking for a volunteer Van Coordinator to help organise and support the smooth running of our van collections across Northern England.

Our vans play a vital role in collecting and transporting donated tools from the public, which are refurbished and sent overseas to support livelihoods and transform communities.

This is a voluntary position, ideal for an organised and reliable individual who wants to make a meaningful contribution to a charity making a global impact.

About Quilombo UK

Quilombo UK is a social justice organisation dedicated to inspiring individuals to "See, Think, Behave and Speak Differently" about equality, diversity, and inclusion. We create engaging experiences—ranging from our Beyond Bias training to our "Voices for All" podcasts—that raise awareness and empower unheard voices within our diverse communities.

By joining us, you will play a pivotal role in our Professional Development Programme (PDP), which supports career changers and newcomers to the UK in bridging employment gaps and tackling discrimination in the job market. We are currently working towards SRA (Solicitors Regulation Authority) certification to provide formal accreditation for the time our team members spend with us. This will allow participants to count their contribution as Qualifying Work Experience (QWE), a vital step for those qualifying via the SQE route. This is a unique opportunity to deliver tangible community impact while directly enhancing the employability and professional standing of legal professionals.

Head of Department (Legal)

The Opportunity

This position offers the opportunity for a career step-up, providing experience in managing legal teams and departmental operations within a social justice framework. In this Head of Department capacity, you will gain the leadership credentials and strategic oversight necessary to advance your professional trajectory while ensuring every individual we support is empowered to achieve their full potential.

Role Purpose

The Head of Department (Legal) oversees a team of dedicated legal professionals and graduates who operate in a capacity similar to paralegals. You will bridge the gap between Directors and the legal team, turning high-level objectives into actionable legal support plans while ensuring the highest standards of professional conduct and social justice advocacy.

Key Responsibilities

• Strategic Oversight: Developing and managing the legal department’s roadmap to support Quilombo UK’s social justice initiatives.

• Team Supervision: Overseeing the work of legal graduates, many of whom are working towards their LLM (Master of Laws), ensuring their contributions are technically sound and ethically grounded.

• Departmental Leadership: Coaching the legal team to maintain 100% project visibility and ensuring all work meets the rigorous standards required for future SRA accreditation.

• Social Justice Advocacy: Managing caseloads and research projects that tackle systemic inequalities and discrimination within the community.

• Operational Control: Maintaining 100% visibility of all legal tasks via project management tools and providing weekly reports to Directors on risks, progress, and Work in Progress (WIP).

Additional Professional Benefits

• Career Development: A full CV and profile review conducted by our Talent Acquisition and Learning & Development teams.

• Operational Support: Access to the services of the Legal, Graphic Design, PR, and Production teams for up to 10 hours per month for professional or departmental support.

• Proactive Recruitment: Use of the Talent Acquisition team to actively search out new roles and opportunities via industry portals and LinkedIn.

Financial Incentives

• 15% Profit Share: A share of the commission for work carried out, divided among individuals at the HoD level for specific tasks.

• 10% Business Development: An additional commission if new work or clients are brought into the organisation independently by the HoD.

Requirements

• A strong legal background (GDL, or equivalent) with a deep commitment to social justice.

• Experience in a supervisory or management role, ideally overseeing paralegals or junior legal researchers.

• A clear understanding of the SRA regulatory framework and the requirements for Qualifying Work Experience (QWE).

• Excellent analytical, drafting, and communication skills.

• This is a 100% remote-only position.

Selection Process

• Informal interview.

• Requirement of two professional references

Why we want you

Food banks provide essential support to people facing crisis in our community. Brent Foodbank is looking to build an event team of ad-hoc volunteers to help at a variety of engaging and rewarding events. You’ll play a key role in raising awareness, collecting donations, and supporting us in community events. By helping with events, you can make a real difference to people’s lives providing vital help and support in your local community.

What you will be doing:

·Volunteering at supermarket food drives and fundraising events.

·Representing Brent Foodbank at job fairs and recruitment events.

·Attending information sessions to raise awareness of our services.

·Supporting community events and outreach activities.

·Engaging with members of the public and FAQ.

·Helping with set-up, pack-down, and general event support.

The skills you need:

·Confident communicator.

·Friendly and welcoming.

·Dependable and committed.

·Comfortable engaging with the public.

·Passionate about helping others.

What’s in it for you:

-The opportunity to support people facing crisis in Brent.

-Flexible, ad-hoc volunteering to fit around your schedule.

-Volunteer references available on request.

-Gain experience in events, outreach, and community engagement.

-A chance to build valuable skills in communication and public engagement.

-Meet new people and be part of a supportive team.

The English class is a part of the Creative Arts and Skills Programme (CASP). It is a safe space for clients to improve their English at their own pace, making friends and immersing themselves in learning to forget some of their daily challenges, whilst being continuously supported by our team of dedicated staff and volunteers throughout their journey.

This weekly English class is a relaxed and friendly space for clients of all language and literacy abilities to practice their English together and develop the confidence to later enrol in a formal college ESOL course. While this class is mostly for beginners, it is also attended by clients who are less comfortable in busy environments and would prefer to learn or improve their English in a smaller group. Some clients are already in college and use this space for extra practice.

We are looking for two volunteers to facilitate this class. The volunteers will work together to develop new class material, and will alternate fortnightly as the main teacher and the support teacher.

Main tasks and activities

• Plan, prepare and deliver high quality English language teaching that meets the differing needs of our clients, taking into account individual learning styles
• Monitor progress and provide regular feedback to each student throughout the term
• Take part in education and training events or schemes as required by the programme
• Keep accurate and timely registers, plus records of travel and other expenses
• Contribute to the development, evaluation, and improvement of the English class, in order to meet learners' needs by actively working as a member of the CASP at HBF
• Keep in contact with the Community and Integration Manager and report any concerns around client wellbeing, following safeguarding procedures when needed

Skills and experience needed

• Understanding of, and commitment to, the objectives of the Helen Bamber Foundation;
• A demonstrable empathy for our vulnerable clients, including asylum seekers, refugees and survivors of torture and trafficking;
• An understanding of the challenges facing our client group;
• Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
• Hold a Basic ESOL Subject Specialist qualification (e.g. TEFL, CELTA, university degree);
• Proven experience of teaching as an ESOL/EFL teacher ;
• Experience of informal and community education;
• Experience working with vulnerable people;
• Strong facilitation skills with a focus on inclusivity and community-building
• Excellent organisational skills and ability to manage own time and workload, and to prioritise a range of competing demands;

What you will get out of the role:

• A strong understanding of how HBF’s integration programmes contribute to the well-being of our clients;
• An appreciation of the processes and systems that asylum seekers and refugees navigate within the UK;
• Access to training opportunities within HBF
• Increased experience and confidence in teaching English as a second language;
• Increased teamwork skills;
• An ability to multi-task between competing priorities.

Please provide a Cover Letter along with your CV to be considered for this role.

We are seeking a proactive and organised Appointments Admin Volunteer to support the Appointments Lead of client appointments across the Helen Bamber Foundation. This role will play an important part in supporting the smooth running of appointment scheduling, improving communication with clients, and helping to reduce missed appointments. You will work closely with the Client Services team and wider multidisciplinary teams to support effective appointment management.

Main tasks and activities

Appointments Coordination

· Support the scheduling and coordination of client appointments, including Initial Assessments and follow-ups

· Liaise with staff, clinicians, and relevant teams to assist in organising appointment availability and ensuring effective use of appointment slots

· Assist in contacting clients via phone, email, or text (including WhatsApp where appropriate) to confirm appointments and provide reminders

· Support the updating and maintenance of appointment trackers, spreadsheets, and shared calendars to ensure accuracy and consistency

· Help ensure client contact details are accurate and regularly updated on internal systems

· Assist in the booking, rescheduling, and cancellation of appointments, ensuring all changes are communicated clearly to relevant parties

· Support the preparation and coordination of virtual appointments, including setting up and sharing meeting links (e.g. Teams, Zoom)

Data & Administration

· Support accurate and timely record keeping within the Client Management System (CMS), ensuring all appointment-related information is recorded correctly.

· Assist with maintaining and updating spreadsheets, appointment trackers, and internal databases to ensure data is current and reliable

· Support the team in monitoring data quality and flagging any inconsistencies or missing information

Interpreter Coordination

· Assist with booking interpreters for appointments where required, ensuring requests are communicated in a timely manner

· Support maintaining accurate and up-to-date interpreter contact lists and availability records

· Assist in confirming interpreter bookings and sharing relevant appointment details where appropriate

General Support

· Provide support to the Client Services and Operations team as needed

· Assist with reception cover where required

Skills and experience needed

· Excellent communication skills with a high standard of written and spoken English;

· Excellent interpersonal skills; Empathetic and understanding.

· Computer literate with experience of Microsoft packages;

· High attention to detail and accuracy;

· Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;

· Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;

· Ability to multi-task and prioritise tasks within a time-pressured environment;

· A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;

· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.

What you will get out of the role:

· A better understanding of asylum seeker and refugee processes in the UK;

· Stronger administrative skills;

· An ability to multi-task between competing priorities;

· Experience of working with a multi-disciplinary team in a Human Rights charity;

· Ability to process large amounts of data and prioritise or categorise it;

· Ability to manage multiple busy calendars at the same time.

Equal Opportunities

We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in. We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socioeconomic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.

Please note that successful candidates will be offered the volunteer position subject to a DBS check.

Production Assistant

We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons. Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance. We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.To learn more about our impactful work at Quilombo UK, we encourage you to explore our website and YouTube channel. 

 Join us in leading positive change!

Role Overview

As a Production Assistant, you will support the Video Production Manager and team in all stages of video production, focusing primarily on the pre and production phase. Your role will be crucial in ensuring that our video projects are well-planned and executed smoothly. You will be involved in tasks ranging from script writing to stage setting, ensuring that all necessary preparations are in place for successful video production.
 

Main Responsibilities

• Collaborate with the Video Production Manager to develop and refine scripts for various video projects, conducting research to gather relevant information and insights to inform script content and invite guests when necessary.

• Assist in planning and setting up stages for video shoots, including arranging props, lighting, and other necessary equipment, and coordinate with the production team to ensure all stage elements are in place.

• Work with the Video Production Manager to create detailed production schedules and timelines, and coordinate with cast, crew, and other stakeholders to ensure everyone is informed of shoot dates and times.

• Assist in identifying and securing suitable locations for video shoots, conducting site visits to assess the suitability of locations and addressing any logistical considerations.

• Organize and manage all production materials and resources, including scripts, shot lists, and production notes, ensuring all necessary permits and permissions are obtained for filming locations.

• Act as a point of contact between the pre/production team and other departments, ensuring smooth communication and collaboration, and provide regular updates to the Video Production Manager on the progress of pr/production tasks.

Essential

• Provide production assistance as needed (e.g. props, crafty, runner duties)

• Good interpersonal skills with ability to get on with people at all levels.

• Strong organizational and time management skills.

• Excellent written and verbal communication abilities.

• Creativity and attention to detail in script writing and stage setting.

• Experience in camera set-ups for live events /ob-doc /scripted content

• Appropriate DIT practices for media management 

• Working knowledge of audio production and basic audio set-ups for live events and recorded audio. 

• To show professionalism at all levels and in all environments

• Proficiency with Google Workspace/Microsoft Office

• Working knowledge of file codecs and wrappers

• Digital Asset Management (Utilising enterprise versions of Google Drive etc)

• Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process

Desirable

• Committed to working with the community with a passion for helping others less fortune 

• 1 + years of production in broadcast and film

• Understanding of broadcast acquisition standards for file deliveries

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The Community Officer is responsible for creating an engaging and welcoming environment for volunteers. This encourages and motivates volunteers to get involved and stay involved. This includes encouraging engagement in shared social spaces (Discord and Whatsapp), organising a range of regular socials and supporting with the Ball at conference. 

Organisation: Make a Smile
Location: Remote - UK-based (with opportunities for occasional in-person involvement)
Commitment: Flexible, approx. 4–6 hours per week

About Make a Smile

At Make a Smile, we believe every volunteer should feel supported, valued, and empowered. Our volunteers are the heart of our charity, and we work hard to break down barriers so that everyone—no matter their background—can get involved and make a difference to children’s lives.

The Role

The Supporting Chapter Manager provides support to Chapter that are deemed to be struggling. They should assess chapters frequently to ensure they have a clear awareness of what a chapter requires support, in addition to input from other Trustees. They will then provide hands on support to the struggling chapters with focus on recruitment, events and costumes. 

What You’ll Gain

• Hands-on experience in volunteer management and co-ordination.

• The chance to make a lasting impact in the areas needing the most support.

• Opportunities to develop leadership, communication, and management.

• The satisfaction of knowing you’re helping volunteers feel supported, engaged, and empowered.

Time Commitment

This role is flexible and can be done remotely. We ask for around 4–6 hours per week, though this may vary depending on activities or events.

A great opportunity to play a role at an exciting stage of LRC’s growth!In 2025, the charity set-up a CRM system - after initial configuration, we now need a volunteer to help operationalise and is used optimally to achieve LRC’s goals.

In 2025, the charity set-up a CRM system using CiviPlus, a CRM system specific to the not-for-profit sector. We already have a technical volunteer who has helped with initial system configuration and can provide ongoing technical support.

The Lyme Resource Centre (LRC) is a charity with a mission to minimise risk of Lyme disease whilst enjoying the outdoors, by educating the public and healthcare professionals about ticks and Lyme disease. 

The charity has grown significantly over the past couple of years, and is now looking for volunteers to help with its next phase of evolution. 

Could you become one of our Trustees to help guide our work? 

World Horse Welfare’s volunteers help our work in many different ways, from lending a hand at one of our farms to joining our Council of Trustees. This elected group of professionals is responsible for the overall governance and strategy of our charity and, to do this effectively, our Council includes people with diverse areas of expertise, interests and backgrounds. In return for their time and knowledge, Trustees enjoy the opportunity to use and build their skills, attend a range of special events, become part of an outstanding network, and influence the direction of our charity. 

We currently have two vacancies – for a practicing equine veterinary surgeon and for someone with significant experience in one or more of the following areas: fundraising, cybersecurity and data management (where equine experience would be a bonus, but you only need an empathy with our aims and an interest in helping to guide our work). We take pride in our values of being realistic in our approach, compassionate in our attitudes, and forward-thinking in anticipating challenge. The successful person will be expected to share these values. 

The charity embraces a diversity of perspectives to inform our day-to-day work, and for this to be reflected in the membership of our Council. We encourage expressions of interest from currently under-represented groups, including people from a broad age range, LGBTQ+, ethnically diverse communities and people with disabilities.

It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.  

The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.  

Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.   

The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.   

Why join the Witness Service now 

This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.  

Witness Service Outreach Volunteers provide support to witnesses when they are attending court, as well as pre-trial and post-trial helping them to feel safe and informed. You will provide support to both prosecution and defence witnesses.

Why volunteer with us?

• Make a difference - you will volunteer directly with witnesses.

• Gain skills and experience - you will receive training on how to provide practical and emotional support.

• Join our community - you will be part of a large community of over 2000 volunteers and staff. 

• Beyond your role – attend one or our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.

What do we ask of you? 

In order to join us as a Witness Service Volunteer, you must: 

• Be 18 years of age or over. 

• Be able to volunteer for at least 1 day per week, for at least 12 months. 

• Undertake training – this includes virtual training days as well as completing online learning modules. 

• Undertake an Enhanced DBS with Child Barred List check & be part of the DBS Update Service.

• Be able to provide two satisfactory references. 

• Have an active email address that you are comfortable using in order to engage with VS communications. 

Expenses 

• All Victim Support volunteers are entitled to out-of-pocket expenses incurred whilst volunteering, including travel and lunch. 

 Diversity Matters

• VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need. 

• VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role. 

• We are happy to make reasonable adjustments to support you through the application process.

The Wren Project is a volunteer-led charity that provides free, remote, one-to-one, ongoing listening support for people in distress and living with autoimmune disease. There are over 120 autoimmune diseases currently diagnosed by the NHS and these include Lupus, Multiple Sclerosis and Crohn's disease- they are all chronic illnesses which can have life altering impacts.

Volunteers at the Wren Project provide emotional listening support to people with autoimmune disease (our Wrens). In appointments, volunteers offer listening support, where Wrens can talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers join a regular fortnightly shift during which they meet with up to 2 Wrens in two 50-minute appointments. 

Volunteers do not need to have qualifications or any knowledge or experience of autoimmune disease. We are looking for warm, empathetic, caring and resilient individuals who want to help others and have the time to offer ongoing, non-judgemental, listening support. 

We are the only charity in the UK who provide support for all autoimmune diseases. Our vision is to build support and community for all four million people in the UK diagnosed with autoimmune disease. Our service would not be possible without the commitment, empathy and support of our volunteers.

WHAT VOLUNTEERING FOR US INVOLVES:

Application and training process:

• Send an application form via our website;

• Attend a group information and discovery conversation where you will learn more about the Wren Project and the listening role 

• Applicants will be invited to participate in a remote, 5-week training programme focusing on listening skills, courageous inquiry, turning towards difficulty and living with autoimmune disease;

• A final one-to-one assessment of readiness before being matched with a Wren.

• Please note, we access an applicant’s suitability for the role throughout the process.

The role:

• Join a regular fortnightly shift, whereby you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online.

• A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months.

• Access to ongoing support from other volunteers and the Operations team;

• Opportunities to support the charity in a variety of additional roles.

WHAT WE LOOK FOR IN VOLUNTEERS:

• A desire to support people in times of distress.

• An empathetic and understanding attitude.

• A commitment to offering ongoing support to those in distress and to reflect upon the experience.

• A quiet and private space to conduct appointments.

• Access to a computer, telephone and a reliable internet connection.

• Confidentiality, professionalism and reliability.

• The commitment to volunteer at the Wren Project for at least one year.

WHAT WE OFFER OUR VOLUNTEERS:

• Lifelong skills in deep listening.

• Extensive training in empathetic listening and supporting distress.

• An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment.

• A self-reflective approach to learning and development.

• An insight into life with chronic illness and mental health.

Why we need your help

We provide free games and activity sessions with tailored support for children with additional needs and disabilities. We support over 100 children, known as our ‘athletes’, with a wide range of additional needs, including autism, cerebral palsy, non-visible disabilities, and global development delay. At KEEN London, we strive to use fun and games to improve young people's wellbeing, and personal, social and emotional development as well as broadening experiences to increase skills and confidence.

Purpose of the role

Our Volunteer Coaches are the backbone of a KEEN London session! You’ll provide one-to-one support to an athlete, helping them to access all the activities on offer, achieve their personal development goals, and of course have tons of fun! You can expect to get involved with a wide range of playground games, ball games, nature walks, and creative activities. From time to time, we also run trips for our athletes, and previous trips have included trampoline parks, high ropes courses, pedalo boating and slime-making classes.

Tasks and activities

● You’ll support our athletes to engage with the session, and have fun while they’re doing it.

● You’ll help our Service Coordinators develop goals for our athletes, track their progress, and give them lots of encouragement along the way.

● You’ll work with your Service Coordinators and fellow Coaches to come up with new games, develop resources, and plan activities.

● We want our athletes to enjoy being active, making friends, and trying new things - and we want you to join in the activities with them!

● Our athletes love working with energetic and enthusiastic people, and we’ll ensure that all your hard work will be rewarded with a great time.

Please note: To ensure that you are equipped and ready to take on this role, there is a thorough application process which includes but is not limited to: an information session, an in-person onboarding training evening, an enhanced DBS check, reference checks and a safeguarding quiz. All elements of the onboarding process have to be completed satisfactorily before you can start volunteering in this role. 

Why Volunteer with KEEN London?

KEEN London would not be what it is without the volunteers who support our work, and we want to ensure that all our volunteers gain just as much from their volunteering journey as they put into the charity. Here’s what you’ll get in return for supporting us:

● Regular volunteer social events, and opportunities to meet other coaches

● We will provide you with ongoing feedback and support to enable you to reach your full potential at KEEN, you will receive an induction and handbook prior to starting your role and you will receive access to a virtual training portal with additional resources.

● We will give you opportunities to access other roles to help you broaden your skills, such as becoming a Captain or Session Leader.

● Long-term volunteers receive t-shirts, badges, and advance sign-ups to our popular events

● We have a budget set aside to cover volunteer expenses (see Volunteer Agreement below)

● We will provide job/character references to volunteers after a reasonable period of volunteering with us.

Volunteer Agreement

All KEEN London volunteers are asked to observe the Volunteer Agreement. This agreement is binding in honour only, is not intended to be a legally binding contract between us and may be cancelled at any time at the discretion of either party. Neither of us intends any employment relationship to be created either now or at any time in the future.

As a volunteer with KEEN London, you can expect:

● To be a part of a unique and evolving charity that is providing a valuable service to children and young people with additional needs.

● To be introduced to how the organisation works and your role within it.

● A supportive and reciprocal environment that ensures a positive experience for you as a volunteer.

● To be invited to volunteer at special events and fundraising activities.

● Reimbursement of any reasonable travel expenses.

● To be treated fairly and equally with dignity and respect, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● A safe and healthy environment for you to volunteer in.

● Any problems or complaints to be investigated quickly and resolved fairly.

● Recognition for your efforts and successes – celebrating achievements and rewarding loyalty and dedication.

● To receive, if required, a reference after a reasonable time of volunteering.

● Access to free Charity Worker Discounts.

Our expectations of volunteers:

● To maintain and uphold the reputation and good name of the charity.

● To treat other volunteers, staff and service users fairly and with dignity, and to respect everyone equally, regardless of race, ethnicity, gender or gender identity, age, (dis)ability, religion or sexual orientation.

● To ensure appropriate levels of confidentiality and data protection are upheld.

● To uphold our Child Protection and Safeguarding Policy. This includes ensuring that when out of sight of other adults a ratio of 2 adults to 1 athlete is in place, and that you report any concerns you have about the safety and wellbeing of athletes to the Coordinator as soon as possible.

● To adhere to all health and safety instructions.

● To be punctual and reliable when attending sessions, and inform the coordinator via phone call as soon as possible if you are unable to attend.

● To attend at least 2 sessions per month for at least 6 months.

● To bring energy, enthusiasm and a willingness to learn to all sessions.

Role Description Internal Ref Number: COACH4