Volunteer volunteer roles in london, essex
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Friends Ageing Better (FAB) project is looking for volunteer hosts for our FAB cafés around Bristol. In this volunteer role, you’ll be part of creating vibrant, welcoming community spaces that build relationships and connect people with activities in their local community.
At Age UK Bristol, we want to change the way we age. We aim to keep people aged 55+ well and active, encouraging Bristol to be an Age Friendly city. We do this in 3 ways - through providing practical help and supporting people’s emotional and physical wellbeing in a range of ways depending on their needs. In addition, we want to prevent people from needing our help wherever possible. We do this in our strategic work, where we aim to create the conditions for older adults to remain healthy and independent.
We are looking for FAB Cafe Host Volunteers for the following cafes
- Avonmouth - Mondays, 2:30-4:30
- Southville - Tuesdays 10:00-2:30
- Withywood - Tuesdays 11:00-1:00
- St Werburghs LGBT+ - Thursdays, 10:00-12:00
- Fishponds - Fridays 2:00-4:00
The role involves
- Welcoming older people who are new to the FAB café
- Facilitating conversation and activities in the group
- Promoting your local FAB café and the FAB membership card scheme
- Keeping sign-up sheets for attendees at cafes
- Providing information about events and activities happening in the local area with the support of the FAB team
The qualities and skills required for this role are
- Welcoming and friendly disposition, with the ability to include people.
- Reliability.
- Ability to communicate well with a diverse range of people.
- Ability to respond to people’s varied access needs (such as hearing loss) to make sure each individual can participate well.
- Ability to work cooperatively in a busy community setting.
- An understanding of the needs of older people.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHARITY SHOP ASSISTANT
Charity Shop Assistant (East Finchley - RSPCA Finchley & District Branch)
Our charity shop in the heart of East Finchley is looking for a friendly volunteer to join our team and help make our shop a huge success. Make new friends, have fun, and help us help more animals!
Overview of opportunity
As a volunteer Charity Shop Assistant, you would join a small team working with the shop managers and other volunteers to help make it a success and raise vital funds for animal welfare.
About the RSPCA
Founded in 1824 we have been saving animals for almost 200 years and are proud to be the oldest welfare charity around. It has always been our vision to live in a world where all animals are respected and treated with compassion, so our volunteers and employees work tirelessly to ensure that all animals can live free from pain and suffering.
About Our Charity Shop in East Finchley
The shop is part of the RSPCA Finchley, Golders Green, Hendon & District Branch and plays an essential role in raising the profile of the RSPCA in our local community and funds for our branch so that we can continue our vital animal welfare work. Our shops sell a mixture of donated items, including clothes & accessories, books, bric-a-brac and collectables.
We have positions available on the shop floor and in our stock room or you could
volunteer to do a mixture of both.
Volunteer Charity Shop Assistant responsibilities
- Helping customers in the shop find what they need.
- Accepting donations of items and money from the public.
- Processing sales through the till and card machine, including Gift Aid.
- Sorting through donated items to determine what we can sell.
- Preparing donated items for sale by steaming and hanging items.
- Merchandising stock on the shop floor.
- Creating attractive shop window displays.
What we are looking for in a volunteer Charity Shop Assistant
- Friendly volunteers who are confident talking to people.
- Retail experience would be ideal but is not necessary as full training will be given.
- We are ideally aiming for someone who is flexible and can offer an ongoing commitment predominately on set days each week based on your availability.
- Good communication and numeracy skills.
- You will need to be aged 18 or over.
What we can offer you as a volunteer Charity Shop Assistant
- A way to meet new people and make new friends in your local area.
- A place where you will learn excellent new skills to add to your CV, such as customer service, multi-tasking, merchandising, and many more.
- An excellent induction and training programme relevant to your role.
- The opportunity to make a huge difference to the welfare of animals.
- ·Reimbursement for any reasonable travel expenses you may incur whilst volunteering with us.
If you’ve got the drive and compassion to volunteer with the RSPCA and are passionate about improving animal welfare, we’d love to hear from you!*
Join us in making a real difference to the lives of animals in need.
Our voluntary roles are subject to an informal interview and trial period. We will ask you to provide contact details for two referees, and dependent on the position, you may need to sign an agreement and undergo specific training before starting the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are You Ready to Bring SUNSHINE to London?
Join Us and Ignite Hope, Connection, and Joy!
Imagine a London where no one feels alone. A city vibrant with genuine connections, powerful community spirit, and endless joy. That's the future we're building at SUNSHINE, a brand-new, 100% volunteer-run charity launching with a heartfelt mission: to combat loneliness and transform countless lives for the better.
We're in the exhilarating start-up phase, laying the groundwork to officially launch and register. This isn't just an opportunity; it's an invitation to be a founding force, to shape our future, and to make a monumental impact from day one. Your passion, skills, and energy aren't just welcome—they're essential to lighting up London!
Calling All Interim Trustee Visionaries!
We're seeking a dedicated Interim Trustee to join our pioneering Board and help us build something truly extraordinary. If you're ready to roll up your sleeves and contribute your unique talents, this is your chance to leave an indelible mark on London's heart.
Your primary focus will be to guide SUNSHINE through its crucial start-up phase, ensuring we are officially registered and successfully launched. This vital role requires up to 8 hours per month for a period of 6-8 months, with the exciting option to extend your involvement if you wish to continue shaping our journey.
Here's where your brilliance can make a difference:
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Strategic Oversight: Provide critical guidance and robust governance to ensure SUNSHINE is established on solid foundations.
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Charity Registration: Lend your expertise to navigate the process of officially registering SUNSHINE, bringing our mission to life.
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Foundational Development: Help lay the groundwork for our programmes, partnerships, and operations, setting us up for long-term success.
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Leadership & Direction: Contribute to early strategic decisions that will define SUNSHINE's impact in combating loneliness across London.
Why SUNSHINE?
This is more than volunteering; it's a chance to be part of a vibrant movement from the very beginning.
You'll:
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Shape a Legacy: Be a foundational member of a charity set to profoundly impact London.
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Connect & Grow: Work alongside passionate individuals, expand your network, and develop new skills.
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See Your Impact: Directly contribute to creating a more connected, joyful city.
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Experience the Excitement: Thrive in a dynamic, start-up environment where your ideas matter.
Ready to Ignite Change?
If you're eager to transform lives and build a brighter, more connected London, we want to hear from you! Your help during this initial phase is absolutely critical to bringing SUNSHINE to glorious life.
Join our passionate team and help us build a brighter, more connected world for all.
We're SUNSHINE:
Combating Loneliness and Social Isolation across London and Beyond!
SUNSHINE is London based dedicated to bringing people together, fostering connections, enhancing wellbeing and transforming lives.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support our mission to bring light and joy to seriously ill children.
We are seeking a dedicated and detail-oriented Volunteer Researcher to support our Major Gifts team. Your role will be pivotal in identifying and researching prospective major donors and high-net-worth individuals (HNWIs) who align with our mission. You will help us grow our pipeline of supporters and inform personalised, strategic approaches that lead to meaningful engagement and transformational gifts.
About Us:
Rays of Sunshine is dedicated to brightening the lives of seriously ill young people and their families by granting wishes and providing ongoing support in hospital and within the community. We are seeking a motivated volunteer to support our major gifts team by conducting research and helping to build our partnerships pipeline.
Key Responsibilities:
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Conduct research on potential major donors and philanthropists using public sources
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Identify individuals, trusts, and networks with an interest in children’s health, wellbeing, or emotional support causes
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Produce concise and insightful research profiles and briefing notes
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Support the preparation of meeting briefs and donor cultivation plans
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Keep our CRM system up to date with relevant research findings
What We’re Looking For:
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Excellent research and analytical skills
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Strong written communication and attention to detail
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Discretion and professionalism when handling sensitive information
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A proactive and curious mindset
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Ideally some understanding or interest in philanthropy, fundraising, or the charity sector
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Previous research experience (academic or professional) is helpful but not essential
What You’ll Gain:
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Experience working in a high-impact fundraising team
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A behind-the-scenes look at major donor engagement and strategy
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Training and support from a passionate, collaborative team
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A chance to make a tangible difference in the lives of seriously ill children and their families
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A reference upon successful completion of your volunteering
Ideal Candidate :
- Strong research and analytical skills
- Excellent written and verbal communication
- Detail-oriented and organised
- Passionate about our mission and eager to learn If you’re ready to make a difference and gain valuable experience please do reach out
We brighten the lives of seriously ill children across the UK by granting wishes and providing ongoing support in hospitals and within the community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
£Volunteer - allowance of travel and luncheon voucher
Minimum 7 hours pw, up to 21 hrs depending on availability
Ref: VPR-251
Are you a proactive, collaborative and approachable individual with the desire to support others to develop improved employability skills and progress towards employment? Do you have the patience and willingness to work with sometimes vulnerable, talkative and demanding clients?
If so, St Giles is looking for a Volunteer Peer Advisor to work collaboratively with staff across St Giles Trust and externally to develop a flexible, holistic and personalised pathway towards employment for clients.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As directed by the Caseworker or Team Leader, you will carry out promotional and engagement activities to recruit participants, as well as individual needs assessments with participants, obtaining information from referral agencies where possible. You will support participants in carrying out individual and group activities to implement their plans and make progress towards employment, plus act as a Peer Advisor to participants, providing ‘support from someone who has been there’.
We will also count on you to act as a positive role model for what participants can achieve, help develop their confidence and make referrals for specialist help, including what is available within the project, plus, as skills develop, take on a small caseload of participants.
What we are looking for
- Knowledge of support needs and the issues facing individuals with barriers to work
- Ability to work in line with relevant legislation, policies and procedures
- Level 3 Advice and Guidance or equivalent or willingness to work towards
- Commitment to promoting equality and celebrating diversity
- Commitment to safeguarding children and vulnerable adults
- Strong interpersonal and communication skills, written and verbal.
Please note: this role requires that successful candidates must undergo an Enhanced Adult DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 10 August 11PM
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteer
We’re the MS Society – a community of people living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers. Our volunteers are a key part of achieving our goals and their support is vital. Join us.
About this opportunity
We are looking to recruit a Regional Development Event Volunteer for the London area. As an Event Volunteer, you will be participating in events and promoting them locally.
We need you to get involved and help make positive changes to the lives of people affected by MS.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally.
You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers.
You’ll be friendly and welcoming and able to work as part of a team, with flexibility to travel across London.
Apply
- Read through the role description and project brief carefully
- Apply by clicking the ‘Apply’ link provided.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The difference you will make to cats and people
Our social media volunteers use their passion and knowledge of social media to promote the activities of local volunteer teams though various channels. They directly help cats by raising awareness of Cats Protection. A higher profile can help us raise the funds we need for our work, ensure people know they can adopt a cat from us, help promote neutering and help as many people as possible learn more about feline welfare.
You can expect us to
- Make you feel welcome, included and respected in line with our values and behaviours
- Support you in having a positive and impactful experience at Cats Protection
- Cover agreed out-of-pocket expenses in line with our Expenses Policy
- Provide you with access to learning, development and engagement opportunities
We are here to help people see the world through cats’ eyes
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barefoot and Free is a small UK-based charity that gifts unforgettable staycations to families with neurodivergent children or children affected by trauma.
We are seeking creative and committed UK based Volunteer Social Media Designers to help us share our story and grow our online presence.
This is a remote volunteer role ideal for someone looking to use their design skills and social media knowledge to make a meaningful impact.
Role Overview
As a Volunteer Social Media Designer at Barefoot and Free, you will be responsible for creating engaging visual content for our social media platforms. You will work closely with the team to develop visuals that reflect our mission values and ongoing projects.
Key Responsibilities
- Design social media content for use on platforms such as Instagram, Facebook, X and LinkedIn
- Help maintain a consistent visual identity across all content
- Support campaigns events and awareness days with tailored designs
- Edit photos and create simple animations or videos where appropriate
- Collaborate with other volunteers to schedule and publish content
What You’ll Bring
- Proven commercial experience with Adobe Creative Suite, Canva or similar design tools
- A background in design, marketing or content creation (relevant qualifications are a bonus but not essential)
- A good understanding of visual storytelling and social media trends
- Creativity, attention to detail and the ability to work to a brief
- Strong communication skills and the ability to work independently
- A passion for charitable work and a willingness to contribute time and skills
Time Commitment
This is a flexible remote role. We ask for a commitment of 2 to 5 hours per week. We are happy to work around your availability.
What You’ll Gain
- A chance to use your skills for a good cause
- Experience working in the charity sector
- Portfolio development and references on request
- Being part of a friendly supportive team making a difference
To apply please send a recent C.V along with a short note about yourself & with samples of your design work or a portfolio.
Applications that do not include a C.V & portfolio / examples of work will be rejected.
We look forward to hearing from you.
Please be sure to include examples of previous design work in your application.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing team and make a real difference to people living with sight loss. Help create a welcoming and safe environment for people to share their experiences, ask questions and support each other and connect with a local community in a group setting via Facebook.
In this role you will be:
• Creating a warm and welcoming environment – Welcoming new members to the group and encouraging participation.
• Supporting group conversations – Instigating dialogue based on eye health related days/events or more interest-based topics.
• Working with a Volunteer Moderator and engagement Team to create engaging content for the Group.
What you’ll gain from the role:
• A chance to build a strong community; by engaging with the people with sight loss and local and national organisations.
• A chance to be part of a team of like-minded people, sharing information and working as a team to create and share content.
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups, both with your manager and your fellow moderators and engagement volunteers.
• An opportunity to connect with other volunteers through regular moderator meetings.
How often will I be needed?
- 5 Hours per Week
Key requirements
- This role requires 1 reference
Location
Region
- North East, West Midlands, South West, Wales, Yorkshire and the Humber, Greater London, South East, Northern Ireland, Scotland, East Midlands, North West
Home based
- This role is home based
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- An understanding and interest in maximising the benefits of social media platforms. A willingness to learn about local services and activities to inform the community as appropriate. Interested in helping people get the information they need. Good communication skills.
We Stand are recruiting a number of voluntary positions for our Board of Trustees, including a Board secretary.
We Stand is the only national charity that specialises in helping non-abusing parents and carers to protect and support their sexually abused children.
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
Our Services help families at a time of extreme trauma caused by child sexual abuse – providing emotional and practical support to young victims, siblings and non-abusing parents/carers so that they can move on positively with their lives together.
Role
We Stand is run by a Board made up of volunteer Trustees. We are seeking a committed and passionate individual to fill the role of volunteer Board Secretary. Previous board experience is not required, but experience on the following criteria is.
Expectations of Board Secretary
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Planning Board and sub-committee meetings. This includes organising and coordinating meetings, preparing agenda and distributing any meeting materials.
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Maintaining records of board proceedings, decisions and actions
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Ensuring Board compliance
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Following up on actions
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Maintaining good relations with the the Board, CEO and staff members
Our Mission is to provide support in a non - judgmental environment for non abusing parents and carers of sexually abused children.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outset Wellness
Outset Wellness encourages users to integrate physical activity into their daily routines by providing personalized indoor and outdoor workouts. This approach helps combat sedentary behaviors by making exercise a manageable and enjoyable part of everyday life, thereby reducing the risk of chronic diseases.
Designer
Volunteer Role Description (remote, unpaid)
We’re looking for a creative designer who’s excited to bring our in-app plant feature to life. Right now, users see a little plant grow as they stick with their routines — and we want to make that feel more fun, more rewarding, and a little bit magical.
This is the perfect role for someone who enjoys thinking about motivation and wants to experiment with gentle gamification. You’ll help us explore ways to visually represent progress, and we’ll collaborate closely to make sure it fits seamlessly into the app experience. Experience with Figma is great, but mostly we’re looking for someone who’s curious, thoughtful, and up for the challenge.
If you’re into design that makes people feel good about themselves — and want to contribute to a mission-driven product — we’d love to chat.
Weekly Time Commitment
10+ hours per week
Duration of Volunteer Role (remote)
3-5 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference to Scope, the disability equality charity, and our customers? Are you interested in data processing? Would you like to volunteer a couple of hours a week from home on a specific project you can really get stuck into?
If so, you might like our Data Input Volunteer Administrator role!
About this role
You will be supporting our Employer Engagement team to boost the number of roles we advertise for disabled people. This is an invaluable project for us as we grow our Job Board which offers employment opportunities for disabled people, which we can't do without some amazing volunteers! Please note, you must be 18 years old for this role.
Your role may include:
- Inputting data into our website content management system (Kontent.ai)
- Proof reading job adverts
- Working with the Employer Engagement team to ensure all data is accurate.
Where and when
- This is a fully remote opportunity so can be completed from anywhere in England or Wales
- We can also offer this role as a hybrid opportunity if preferred, if you are based in Manchester.
- We suggest a minimum of 8 hours a week but you're welcome to do more.
- Timing of volunteering is flexible and can be discussed on an individual basis.
What we’re looking for
- Willingness to learn
- Basic computer skills
- An awareness of personal data and data protection
- Some experience of emails
- Experience of content management systems, would be useful but not essential as full training provided.
Skills you can gain
- Data input
- Knowledge of Office 365, particularly Outlook and Teams
- Use of a Content Management System (Kontent.ai)
- Administration
- Communication
- Teamwork
- Experience in a large, national disability charity
Support you will get
- IT equipment and software to carry out the role
- A dedicated volunteer manager to answer any questions and support your development
- Volunteer induction into Scope
- Relevant training in your role
- Access to a wealth of online training
- Agreed out of pocket expenses (if you have any)
- Reasonable adjustments to make the role accessible to you
- A work-related reference
Key Dates
- Apply by midnight on Wednesday 30 July
Safeguarding
Safeguarding is everyone’s responsibility. Scope is committed to safeguarding and promoting the welfare and wellbeing of children and adults at risk, whether receiving services or being staff or volunteers. It expects all trustees, staff and volunteers to share this commitment.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Call for Online Volunteer Country Directors – Africa
Organization: HELPING CHILDREN INC (Nonprofit Registered in California, USA)
Position Type: Remote | Volunteer | Unpaid
HELPING CHILDREN INC is seeking passionate individuals to serve as Online Volunteer Country Directors in the following African countries:
Northern Africa: Algeria, Mauritania, Morocco, Libya
West Africa: Niger, Burkina Faso, Cape Verde, Gambia, Guinea, Guinea-Bissau, Togo, Mali, Senegal, Sierra Leone
Central Africa: Angola, Cameroon, Republic of the Congo, Democratic Republic of the Congo, Gabon, São Tomé and Príncipe, Central African Republic
Southern Africa: Botswana, Eswatini (Swaziland), Lesotho, Namibia
East Africa: Burundi, Comoros, Djibouti, Eritrea, Madagascar, Malawi, Mozambique, Rwanda, Seychelles, Tanzania, Uganda, South Sudan, Zimbabwe
Requirements:
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Passionate about child rights
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Local knowledge & community connections
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Internet access and basic digital skills
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Able to volunteer ~5 hours/week
To Apply:
Send your CV and a passport-sized photo
Subject: “Country Director – [Your Country]”
Let’s build a brighter future for children—together.
"HELPING CHILDREN INC is a nonprofit organization committed to improving the lives of children and youth worldwide.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our amazing team of vibrant & diverse volunteers helps us run over 600 shops. Our stores sell lots of great donated & new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
Our retail stores are the face of our charity on the high-street and in local communities. We have loads of amazing stock donated to us every week, and this all needs to be sorted, tagged and put on the shop-floor for sale!
Making sure our shops look fantastic is another task you can get involved with. You may also be required to help out on the till too, but we will show you how that works during your time volunteering with us. We value the contribution of everyone who supports Barnardo’s.
You will be a friendly face of Barnardo’s by volunteering in one of our shops. It would be great if you could volunteer one shift a week (or even more if you want) but we’re always happy to be flexible to work around your availability.
Why we want you
Our amazing team of vibrant & diverse volunteers helps us run over 700 stores. Our stores sell lots of great donated and new goods to help raise vital funds to make a real difference to disadvantaged children, young people and families across the UK.
What you will be doing
- Work on the till processing sales and returns
- Prepare stock, including sorting, steaming and pricing
- Create stylish window displays
- Replenish stock on the shop floor
- Stock-take and other administrative tasks
The skills you need
- Friendly and helpful
- Happy to be part of an amazing team of staff and volunteers
- Enthusiastic about the work of Barnardo’s
- Flexible and willing to do a variety of the shop tasks
What's in it for you
- Have fun and meet new people
- Develop skills for your CV including confidence, teamwork and problem solving
- Make a difference to the lives of children, young people and their families
- Learning and development opportunities through our Volunteer Academy which includes access to Level 2 Qualifications and other accredited courses
- Full training and experience of working in retail as a volunteer
Location:
2 Broadway Parade, Crouch End, Greater London, N8 9DE, United Kingdom
Minimum age: 14 years
Please note: we only accept applications from those residing in the UK
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Sunday Admissions Assistant
You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you.
The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:
- Welcoming and engaging with visitors, sharing information about the museum and its collection.
- Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
- Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
- Creating positive experiences to encourage return visits and word-of-mouth recommendations.
- Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
- Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
- Conducting online research and building contact lists to support marketing efforts.
- Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!
Who we’re looking for:
We’d like to extend an invitation to anyone, particularly members of the local community. Full training will be provided, we are looking for anyone with:
- Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
- Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
- Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
- Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
- Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
- A good telephone manner
- Good team working skills
This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.
Training and support:
All volunteers will first be invited for a trial shift. We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.
Availability:
We are looking for Sunday volunteers to support our reopening. We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.
Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.
The client requests no contact from agencies or media sales.