Volunteer volunteer roles in market drayton, shropshire
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
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Have a passion for helping children and young people
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Provide online one-to-one tutoring support for 1 hour week
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Build pupil confidence in English.
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Have strong subject knowledge (confident enough to tutor up to GCSE)
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Work collaboratively with other tutors and mentors
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Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
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A flexible schedule - you can choose online tutoring hours to suit your schedule
-
The chance to grow your contacts and meet like-minded volunteers
-
The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EQUAL AQUA is an award-winning NGO providing equal access to water, sanitation and hygiene (WASH) in Uganda. Equal Aqua is managed by an international team of volunteers, based mainly in the UK and Uganda. Our mission is to tackle inequalities in access to WASH by providing safe and sustainable WASH facilities and services to those that need it most.
WHAT WE ARE LOOKING FOR: We are recruiting a new Communications Manager in order to build awareness around WASH inequality, grow EAU's presence and income generation, and ultimately enable us to reach more communities and transform more lives.
- Lead the development, delivery and evaluation of an external and internal communications strategy to drive the strategy, vision and values of EAU;
- Oversee public communications channels, including social media and websites, working closely with the fundraising and programmes team to improve communication between stakeholders;
- Lead EAU's monthly newelstter to key stakeholders
- Oversee production of EAU’s Annual Report, raising awareness of WASH inequality and generating income for EAU.
- Build and maintain relationships with key partners and important contacts;
ABOUT: ‘Equal Aqua’ is a registered Charitable Incorporated Organisation (CIO) in the UK; it operates equally and in unison with ‘Equal Aqua Uganda’, a registered Community Based Organisation (CBO) in Uganda (‘EAU’ refers to both).
Our Vision: To become a leading organisation in Uganda in addressing inequalities in WASH, and interrelated issues of gender and sustainability
Our Mission: We will achieve this by working with partners and local communities to develop the required skills, knowledge and practical interventions
Objectives:
- To improve access to safe and sustainable WASH for those facing the greatest inequalities in Uganda
- To strengthen the participation of local communities in WASH, in particular women and girls, and displaced peoples
- To take action to protect the natural environment, reduce pollution and tackle climate change
KEY ACHIEVEMENTS:
- 32,866 people with improved access to safe water
- 11,044 people with improved sanitation
- 11,755 people with improved WASH knowledge and skills
- 3,877 people with improved menstrual hygiene knowledge
- British High Commission award winner
VALUES: At Equal Aqua we champion bottom-up grassroots development. To make this possible, we have created a proactive and friendly environment, which strives to create practical and lasting solutions to WASH-related issues. Each member of Equal Aqua is passionate about WASH inequalities, and our values are a central basis for inspiration and the culture of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us: GT Scholars is a charitable social enterprise that tackles educational inequality by giving ambitious young people the support, skills and strategies they need to achieve aspirations. We run a wide range of programmes that help young people achieve their academic and career aspirations, particularly those from less-privileged backgrounds.
What makes us different? We run tutoring, mentoring & career insight programmes that help our scholars, aged 11-18, discover their strengths, develop their mindsets and design their own futures.
There are many charitable organisations and social enterprises offering programmes to improve the life chances of young people.
However, our programmes use a unique 3:1 model which means that we’re able to sustainably use our profits to provide additional places on our programmes, to young people from low income homes.
We believe that all young people are gifted and talented, regardless of their background.
Our mission is to empower and develop the next generation of leaders and change-makers and we’re looking for volunteer tutors that are passionate about making a difference in young people’s lives!
If you are an undergraduate or graduate, you could make a difference by joining us as a volunteer tutor. As a volunteer tutor, you’ll need to:
-
Have a passion for helping children and young people
-
Provide online one-to-one tutoring support for 1 hour week
-
Build pupil confidence in Science.
-
Have strong subject knowledge (confident enough to tutor up to GCSE)
-
Work collaboratively with other tutors and mentors
-
Have a minimum of an undergraduate degree or be working towards this
Volunteer tutoring can be extremely rewarding and volunteers with GT Scholars benefit from:
-
A flexible schedule - you can choose online tutoring hours to suit your schedule
-
The chance to grow your contacts and meet like-minded volunteers
-
The chance to make a real difference in the life of a young person.
Additional information: We’re looking for tutors that can commit to a minimum of 2 academic terms of volunteering.
We will need to conduct reference checks and you will need an Enhanced DBS for this role as you will be working directly with children. We can process this for you or you may submit one if this is less than 3 years old.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Marmalade Connections is a time-limited, one-to-one project covering most of the South West. Based on the enabling/empowering social prescribing model, trained volunteers make weekly calls to project members for up to 15 weeks, focusing on their specific needs and interests. The project supports those in our community who are the most socially isolated, and who experience chronic loneliness (feeling lonely all or most of the time).
Marmalade Connections is not a 'befriending call project'. These conversations lead to volunteers signposting the project members to local social activities and community support, to improve their social connections long term.
As a Marmalade Companion Volunteer, you will support one or occasionally two of our project members (the people we support) for a period of up to 16 weeks. The role involves phoning a matched member once a week for a friendly call lasting about 30 minutes plus researching potential social connection and activity opportunities. You will receive training on how to build up a trusted telephone relationship with your project member(s) to enable you to support and signpost them to relevant services and activities. The aim of this project is to help reduce social isolation and loneliness and to support your project member(s) to discover lasting connections in their community.
We exist to help create a society where we recognise that loneliness exists and support each other to make new connections
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join REMIX as a Volunteer Graphic Designer and Transform the Future of London's Youth!
Do you have a creative spark and a drive to bring fresh visual ideas to life? At REMIX, our brand-new youth charity is on a mission to empower every young person in London through opportunities in employability, healthy living, personal development, and essential life skills. We’re looking for a visionary Volunteer Graphic Designer to craft promotional materials that vividly tell our story—both across digital platforms and in print.
In this role, you will:
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Create Dynamic Digital Content: Design engaging visuals for our social media channels, website, email campaigns, and digital advertising. Your work will help articulate our mission online and captivate our audience.
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Design Impactful Print Collateral: Develop eye-catching posters, flyers, brochures, banners, and other promotional materials for events and in-person outreach. Your designs will be the face of REMIX at community events, inspiring confidence and interest.
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Develop Brand Identity: Collaborate with our team to refine a cohesive visual style that resonates with young Londoners. You’ll ensure that every piece, whether digital or physical, consistently reflects our core message: INSPIRE. EMPOWER. TRANSFORM.
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Innovate and Inspire: Stay current on design trends and emerging techniques to bring fresh, creative ideas to the table. Your innovative mindset will help us continually evolve and stand out in both the physical and online arenas.
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Work Collaboratively: Engage closely with our team, contributing your expertise to shape campaigns that drive engagement and deepen our impact on the community.
If you’re a creative visionary with a robust portfolio and proficiency in design tools like Adobe Creative Suite (or similar software), REMIX offers you an extraordinary chance to use your skills for social good. Your artistic talent will be a key driver in promoting our mission, encouraging youth involvement, and strengthening our presence both online and in-person.
Step forward. Lead the change. Transform lives through design at REMIX.
REMIX
INSPIRE. EMPOWER. TRANSFORM.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for fun, reliable, and enthusiastic Independent Visitor volunteers from all different cultures, backgrounds and experiences who have a genuine interest in making a difference to the lives of children and young people.
Our Staffordshire Independent Visitor Service is looking for volunteers in or near to Penkridge.
- Are you passionate about wanting to help young people?
- Do you have 2 to 4 hours to spare, once a month?
- Are you ready to make a long-term, regular, commitment?
If the answer is yes and you would like to support a child or young person currently in the care of their local authority, then we would love to hear from you.
You will decide with your young person what to do, but activities could include going to the cinema, bowling, playing football, going to a restaurant, riding a bike, or walking in a park. We will match you with a child you share common interests with.
You do not need experience of working with children and young people, just an interest in their development and welfare. Full training and support are provided.
Here’s a few of the young people we have waiting for a volunteer:
- Amy (12) lives with an older carer, she would like an active Independent Visitor who can do sports with her.
- Brad (13) lives in residential care with other young people, he doesn’t have anyone in his family visit. He would like an Independent Visitor to take him out and have fun, like the other young people.
- Cassie (16) lives with carers in a new town, she doesn’t have any friends in the area yet. She would like an Independent Visitor to help with her confidence and going out in the local area, she loves hot chocolate and cake.
- Danny (11) lives with foster carers and attends a special school. He would like an Independent Visitor to help him be more independent, he likes parks, aeroplanes, and animals.
- Emma (9) lives with her carer in a very busy household, she would like an Independent Visitor to spend some time with her on her own trying different activities together.
*names have been changed
The Application
- Volunteering mainly happens at weekends and after school hours as the young people are usually in school during the daytime
- The role requires commitment of at least 24 months with one visit per month; this ensures stability for the Child or Young Person
- Complete the Personal Statement section on the application form as fully as possible; tell us all about you; it forms part of the shortlisting process
Our values are to be Compassionate, Open and Bold. If this sounds like you, please click the apply button. Alternatively, if you would like to discuss the role in more detail, please call or email and we will be happy to help.
Our mission and vision Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
What will you do?
- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).
- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.
- Go into the courtroom with a witness on trial day if permitted.
- Identify additional support to which we can signpost or refer witnesses.
- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.
What skills do you need?
You don’t need specific qualifications but you’ll need to:
- Be caring, mature, supportive and empathetic towards others.
- Be friendly and approachable with good listening and verbal communication skills.
- Be non-judgemental, impartial and have a confidential approach to supporting others.
- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.
- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
We are looking to recruit a Communications Manager who can provide strong and stable operational management of the communications teams, directly supervising Senior Officers, while working with the departmental head to develop the department.
Responsibilities
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To provide effective operational management of teams within the Communications Department
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To directly provide guidance, support and direction to Senior Officers who oversee the teams within the department
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To welcome new volunteers to the department and work alongside the departmental heads to improve team culture
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To plan the work of the department and support with strategic decision making
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To provide support as required to ensure that the communications teams are achieving their goals and making progress
Requirements
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To have at least 2 years of communications and marketing experience
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To have demonstrated leadership skills in a previous professional setting
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To have held a management level position
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To have strong IT and digital working skills
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To be competent in the use of Canva, Wix and social media
Benefits
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This is a UK-based, 100% fully remote and flexible role.
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Supportive team and management to enhance your skills and build on your experience.
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Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteering for Sense
Our amazing team of volunteers help us run over 100 shops across England and Wales. Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.
What your role will involve
There are a variety of tasks that you can get involved with in the shop, including:
- Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
- Receiving donated goods from members of the public
- Sorting, steaming, tagging and preparing donated goods for sale
- Creating eye catching window and in-shop displays
- Keeping the shop floor well stocked, tidy, clean and organised
- Processing sales and serving on the till
- Promoting Gift Aid and other Sense fundraising initiatives
- Acting as an ambassador for Sense; promoting the shop and Sense in your local community
- Supporting with the recruitment and training of new volunteers
- Following new health and safety measures to ensure the safety of everyone
Will the role suit me? Yes, if you are:
- Motivated and hardworking
- Reliable, flexible and willing to do a variety of shop tasks
- A team player
- Friendly and helpful
- Passionate about customer service and enjoy interacting with people
- Respectful of others and their diversity
- Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.
What can Sense offer me as a volunteer?
- A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
- Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
- A reference for other paid or voluntary work (available on request)
- The opportunity to share your existing skills and experience to benefit others
- The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
- The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind
About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.
Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.
We include. We collaborate. We find a way. We challenge. We celebrate.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join the Movement at Unify Giving
Are you passionate about creating videos that truly transform lives? Unify Giving is seeking a talented Generative AI Video Producer to volunteer with our innovative team. Help us harness cutting-edge AI technology to create profound impact.
What You'll Do:
• Create compelling motivational videos using generative AI tools
• Experiment with emerging AI video technologies
• Help people transition from desperation to motivation and positive change
What We're Looking For:
• Experience with generative AI video tools
• Video editing and production skills
• Creative storytelling ability
• Passion for creating content that makes a genuine difference
• 5-10 hours weekly commitment
This volunteer position offers the opportunity to work at the forefront of AI video production while contributing to Unify Giving's mission of creating transformative content that changes lives.
Be part of something extraordinary—where technology meets human potential.
Connecting donors directly with individuals expriencing homelessness.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Witness Service provides practical and emotional support and information to witnesses so that they feel valued, respected and informed and able to give their best evidence in court.
The role is court based and will involve providing support to witnesses, and their supporters, by explaining the court procedures and legal terminology, showing them around the courtroom before trial and sitting in the courtroom with them, when permitted.
What will you do?
- Give witnesses and their supporters emotional support, guidance and information at court (e.g. explain court procedures and legal terms, support them with completing expense forms).
- Show witnesses and others around the courtroom before a trial so they are familiar and at ease in the environment.
- Go into the courtroom with a witness on trial day if permitted.
- Identify additional support to which we can signpost or refer witnesses.
- Work as part of a team with other Witness Service volunteers and staff as well as liaising with court personnel.
What skills do you need?
You don’t need specific qualifications but you’ll need to:
- Be caring, mature, supportive and empathetic towards others.
- Be friendly and approachable with good listening and verbal communication skills.
- Be non-judgemental, impartial and have a confidential approach to supporting others.
- Have respect for the diversity of all people, which includes commitment to the service’s objective of ensuring equal access is offered to all witnesses and and their supporters.
- Be committed, trustworthy, discreet and prepared to adhere to Citizens Advice Witness Service standards to ensure we deliver a high standard of service to our witnesses and victims.
- Have the ability to handle challenging situations and use your initiative, experience and training to solve problems and make appropriate decisions.
Our volunteers come from a range of backgrounds and we particularly welcome application from people with physical or mental health conditions, and people from Black, Asian Minority Ethnic (Global Majority) and LGBTQIA+ communities. We are committed to offering a welcoming and inclusive environment to witnesses, staff and volunteers.
The client requests no contact from agencies or media sales.