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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we want you
Food banks provide essential support to people facing crisis in our community. Brent Foodbank is looking to build an event team of ad-hoc volunteers to help at a variety of engaging and rewarding events. You’ll play a key role in raising awareness, collecting donations, and supporting us in community events. By helping with events, you can make a real difference to people’s lives providing vital help and support in your local community.
What you will be doing:
·Volunteering at supermarket food drives and fundraising events.
·Representing Brent Foodbank at job fairs and recruitment events.
·Attending information sessions to raise awareness of our services.
·Supporting community events and outreach activities.
·Engaging with members of the public and FAQ.
·Helping with set-up, pack-down, and general event support.
The skills you need:
·Confident communicator.
·Friendly and welcoming.
·Dependable and committed.
·Comfortable engaging with the public.
·Passionate about helping others.
What’s in it for you:
-The opportunity to support people facing crisis in Brent.
-Flexible, ad-hoc volunteering to fit around your schedule.
-Volunteer references available on request.
-Gain experience in events, outreach, and community engagement.
-A chance to build valuable skills in communication and public engagement.
-Meet new people and be part of a supportive team.
Following the success of the 2025 Council Climate Action Scorecards last year, Climate Emergency UK is looking to create the third edition of the Action Scorecards. Analysing council climate action only becomes valuable if you track the progress that has been made. Therefore, we are looking for volunteers to assist us in managing the Freedom of Information (FOI) requests we are sending to councils to answer some of the Scorecard questions.
Why are we doing this?
We’re in a climate and ecological crisis and local councils have the power and influence over around 30% of emissions in their local area. Councils are uniquely placed to make a real impact on emissions within their area. We know that councils are listening to the Scorecards results and taking more effective action. The average score in the 2025 Action Scorecards increased by 7 percent points. The Scorecards are a campaigning tool that residents can use to hold their council to account on their climate action, and lobby for specific, targeted change. We have also found evidence of 34% councils using and referencing the Scorecards in committee meetings, reports or in their own press releases and organisations across the sector are utilising the data from the Scorecards as well. Finally, this UK wide assessment will demonstrate where the UK and devolved governments need to provide more support to local authorities in order for them to take even further action.
How can you help?
We need at least 200 volunteers to pull this project off! We are sending councils a small number of FOI requests in order to answer some of the Scorecard questions. We have already written the FOI requests, and we need volunteers to manage the FOI request responses from all 400 councils and input their answers into our Scorecards.
What experience do I need?
We will provide training so you don’t need any experience. If you have previous experience of sending FOI requests using WhatDoTheyKnow or reading responses to FOI requests that would be useful but not necessary in order to apply.
What will I gain?
This is a great opportunity if you want to work with FOI/EIR requests in the future. As you’ll be processing a variety of FOI requests from different council types across the UK, you will gain a deep understanding of the FOI request process and strengthen your analytical skills as you read and interpret the responses. By helping with this project you will be making a real contribution to the fight against the climate crisis.
What we need from you
You will need to be available to attend the following sessions:
Volunteer induction
You will only need to attend an induction session on either Tuesday 19th May or Thursday 21st May 2026.
FOI Training
You will need to attend the training session on 26th May 2026 from 5:30-7:30pm.
Scorecard FOI requests volunteers will be carrying out crucial tasks to manage the thousands of FOI responses we will be submitting. Using WhatDoTheyKnow you will be logging whether a council has responded to an FOI request and extracting the answers to create a data set of answers that will be used to mark councils in the Scorecards. Every volunteer will be trained and supported to manage the FOI responses.
Each FOI request will take between 10-30 minutes to classify and extract responses and the more you do, the quicker you will become. This can be done flexibly according to your scheduling needs. Our core FOI volunteers should be able to give 10 hours per week for 5 weeks between 25th May 2026 and 19th June 2026. You will need access to a laptop or computer with good internet for this volunteer position in order to access WhatDoTheyKnow.
Note: We will not accept current Councillors or Officers (Parish/Town councillors/officers are free to apply).
How it works
You will receive training on how to use WhatDoTheyKnow and manage the FOI responses.
You will use WhatDoTheyKnow Projects to first classify and then extract information from FOI requests as we receive responses from councils across the country.
You will be supported through online communication with other volunteers across the country.
You will be supported on Slack so at any point you will be able to ask questions of CE UK staff and other volunteers. There will also be an optional weekly FOI team co-working session, where you can work with CE UK staff and other volunteers, ask questions and get to know the other volunteers.
The client requests no contact from agencies or media sales.
Date: Sunday 10 May 2026
Time: Various roles available between 8am & 6pm
Location: TBC; stationed along the 15 mile route of The Banham Marsden March
Role overview (dependent on location and role):
Welcoming and supporting walkers at the start lines
Marshalling along the route to help keep walkers safe and cheer them on
Welcoming and encouraging walkers at our three checkpoints
Helping provide information and handing out refreshments
Handing out medals at the finish
Support provided:
Full event briefing, including detailed information about the day and your role
Charity liaison in the run up to the event and on the day
What’s in it for you:
A t-shirt to wear on the day.
Refreshments.
An opportunity to meet other amazing volunteers.
Experience of working at a mass participation event.
The chance to be part of an incredible day raising vital funds to transform the lives of cancer patients at The Royal Marsden and across the UK.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
We are seeking a proactive and organised Appointments Admin Volunteer to support the Appointments Lead of client appointments across the Helen Bamber Foundation. This role will play an important part in supporting the smooth running of appointment scheduling, improving communication with clients, and helping to reduce missed appointments. You will work closely with the Client Services team and wider multidisciplinary teams to support effective appointment management.
Main tasks and activities
Appointments Coordination
· Support the scheduling and coordination of client appointments, including Initial Assessments and follow-ups
· Liaise with staff, clinicians, and relevant teams to assist in organising appointment availability and ensuring effective use of appointment slots
· Assist in contacting clients via phone, email, or text (including WhatsApp where appropriate) to confirm appointments and provide reminders
· Support the updating and maintenance of appointment trackers, spreadsheets, and shared calendars to ensure accuracy and consistency
· Help ensure client contact details are accurate and regularly updated on internal systems
· Assist in the booking, rescheduling, and cancellation of appointments, ensuring all changes are communicated clearly to relevant parties
· Support the preparation and coordination of virtual appointments, including setting up and sharing meeting links (e.g. Teams, Zoom)
Data & Administration
· Support accurate and timely record keeping within the Client Management System (CMS), ensuring all appointment-related information is recorded correctly.
· Assist with maintaining and updating spreadsheets, appointment trackers, and internal databases to ensure data is current and reliable
· Support the team in monitoring data quality and flagging any inconsistencies or missing information
Interpreter Coordination
· Assist with booking interpreters for appointments where required, ensuring requests are communicated in a timely manner
· Support maintaining accurate and up-to-date interpreter contact lists and availability records
· Assist in confirming interpreter bookings and sharing relevant appointment details where appropriate
General Support
· Provide support to the Client Services and Operations team as needed
· Assist with reception cover where required
Skills and experience needed
· Excellent communication skills with a high standard of written and spoken English;
· Excellent interpersonal skills; Empathetic and understanding.
· Computer literate with experience of Microsoft packages;
· High attention to detail and accuracy;
· Punctual, reliable and self-motivated with a positive, ’can-do’ attitude;
· Ability to deal sensitively and in a warm, friendly and appropriate manner with clients who have specific needs;
· Ability to multi-task and prioritise tasks within a time-pressured environment;
· A high level of discretion and confidentiality given the sensitivity of the information and nature of the work;
· Understanding of, and commitment to, the objectives of the Helen Bamber Foundation.
What you will get out of the role:
· A better understanding of asylum seeker and refugee processes in the UK;
· Stronger administrative skills;
· An ability to multi-task between competing priorities;
· Experience of working with a multi-disciplinary team in a Human Rights charity;
· Ability to process large amounts of data and prioritise or categorise it;
· Ability to manage multiple busy calendars at the same time.
Equal Opportunities
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that all our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in. We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socioeconomic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
Please note that successful candidates will be offered the volunteer position subject to a DBS check.
We give Survivors of trafficking and torture the strength to move on.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cancer support charity The Mulberry Centre, is looking for new volunteers with flexible availability to help us set up and run out stall at a variety of fun community fundraising & enagement events, mainly in West London - Hounslow, Richmond & Ealing area. Come and sell rafle tickets, inspire donations, hold a collection bucket, give out leaflets and engage with the public at our own events and at fetes, fairs and stadium days.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Street Storage
Street Storage is a new, ambitious and innovative homelessness charity. The first of its kind in the U.K., we provide free, accessible storage for people experiencing homelessness. Founded in 2019, we have grown exponentially and have developed a strong reputation in the sector and the homelessness community.
Title: Unit Volunteer
Reporting To: Service Manager
Principle Function: To aid the team in managing people’s storage in the service.
Expenses: For travel as necessary. Normally agreed in advance.
We require volunteers for the following shifts:
Monday: 09:30 - 16:30 - ad hoc
Tuesday: 09:30 - 16:30 - regular
Wednesday: 12:30 - 16:30 - regular
Thursday: 12:30 - 16;30 - ad hoc
Friday: 09:30 - 12:30 - regular
Duration: Ongoing, with at least a 6-month commitment.
Description: The role of Unit Volunteer will be to support the Referrals and Storage Coordinator in the running of the drop in service, including the following:
Storing and retrieving luggage, including tagging people's luggage when they first come in and recording taken and added folder.
Support the service’s efforts to maintain a clean and organised space for people who use the service and staff alike.
Ensure that all individuals are treated with dignity and respect, regardless of their background or circumstances.
Skills and/or qualifications and experience required:
Ability to recognise and respond calmly to tense or escalating situations, using effective de-escalation techniques to ensure the safety and well-being of everyone.
Passion for the service and empathy for those who use it
Previous sector volunteering is desirable but not required
Training required and support offered:
Street Storage induction and training (including information provided on the history and mission of the charity/the service we provide/aims/objectives
You will receive support throughout your volunteering with the service.
We will aim to provide group Ian Bourne Aggressive Behaviour Training to develop skills working with and for a vulnerable client group
Volunteer supervisions every two months.
Please provide one reference, preferably from a previous professional or voluntary role.
We aim to (and do!) provide free, safe and accessible storage to people experiencing homelessness across the UK.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer: Volunteer Community Outreach Officer
Location: Off-site with occasional in-person activities
Reports to: Volunteer Manager
Support Connect and Inspire Local Volunteers for ROLDA UK!
Are you interested in animal welfare and want to make a positive difference in your community? ROLDA UK are now seeking Volunteer Community Outreach Officer to help reach out to local volunteers, facilitate small activities in the community, and raise awareness of our charity's mission to rescue and rehabilitate stray and abandoned animals.
Your Role
Help ROLDA UK build a local presence within your community by networking and growing local volunteers who are interested in animal welfare and ask them to join you.
Create new opportunities within your local community and grow a network of volunteers who can get involved in local fundraising events like charity walks, bake sales, and helping to run local stalls etc.
Inspire and encourage local volunteers to join your community group, collaborate, share ideas, and plan effective activities.
Help raise awareness about ROLDA UK within your community by recruiting for volunteers to join your hub and help build local networks.
Support your local community hub by organising regular online and in-person gatherings. Attend community events to discuss ROLDA UK’s work and encourage others to support the cause.
What We’re Looking For
Friendly and approachable people who enjoy meeting and engaging with people.
Good communicators who can share information and encourage others to get involved.
Passionate about animal welfare and interested in fundraising locally to help support stray and abandoned animals.
Organised and enthusiastic to help with planning local activities, promotion and helping out at local events.
Who Should Apply?
Anyone interested in helping animals and becoming a part of their local community.
Individuals who enjoy working with others and bringing people together.
People looking for a rewarding way to volunteer and make a difference at home.
Time commitment and what’s in it for you
Flexible volunteer hours (for this role we just ask for a minimum of 5 hours+ a week) and give as much or as little time as you like.
Meet like-minded people and be part of a friendly and supportive team.
Gain valuable experience in community engagement, activities, and event planning.
Make a difference by helping ROLDA UK grow its local presence and support more animals in need.
If you’d like to connect with others, support a great cause, and help make a difference for animals, we’d love to hear from you!
Join us today and be part of something special.
ROLDA does not support visa applications for volunteers. All in-person volunteers must have the legal right to volunteer in the country where they are located. It is the volunteer's responsibility to ensure they meet the necessary visa and work authorisation requirements before participating in any activities with ROLDA. However, remote volunteer roles do not require a visa, as they can be performed from anywhere.
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision for volunteering
Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.
The difference you will make to cats and people
Unfortunately, thousands of cats each year are abandoned or have strayed and rely on charities like Cats Protection for help. Becoming a trap, neuter and return (TNR) volunteer is one way you can make a real difference to cats in your local area. Our TNR volunteers help reduce the number of feral cats by raising awareness of our TNR programmes, setting humane traps to safely capture cats, taking them to local vets to be neutered, and hopefully returning them back to their territory. Local TNR programmes are crucial, as feral and abandoned cats present a huge challenge for communities across the UK.
You can expect us to
Making a better life for cats, because life is better with cats
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are seeking a proactive, confident, and highly organised Volunteer Housing & Asset Management Administrator to support our busy Housing and Asset Management teams.
This role is ideal for someone looking to gain experience within a housing association or supported housing environment while making a meaningful contribution to services supporting vulnerable residents.
What we do
Causeway is a small housing association, originally set up to accommodate young Irish migrants, and now providing housing and support services to people from anywhere in the world, with a wide range of needs – from those who just need an affordable place to live, to those who need a helping hand to achieve their life goals.
What we offer
We offer the opportunity to be part of a diverse, multi-disciplinary team, where your skills and creativity will be valued. You will grow and develop with colleagues in similar roles and work collaboratively with other team members, gaining experience in new areas while contributing to the learning of others. As a volunteer, we will cover reasonable travel expenses, provide training opportunities internally and externally, and offer fully flexible working days and hours.
We welcome volunteers of all backgrounds and abilities. We can provide reasonable adjustments to support volunteers who may need them, at interview stage and/or once in the role.
Minimum Age: 18
References Required: We will ask for two employment/character references: These can be a former employer or someone that know you well (other than a relative)
Criminal record check: This is conducted by CIHA at no cost to the potential volunteer. This role requires a basic check.
*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not nessessarily mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Events Volunteers needed! Join our lovely community
Please read the description carefully.
THIS IS A VOLUNTEERING ROLE
Home-Start Camden & Islington (HSC&I) offers free, confidential support and practical help to parents of children under five living in the London Boroughs of Camden and Islington.
Home-Start Camden & Islington is looking for friendly, local volunteers to help out at our various exciting community events!
We host all kinds of activities aimed at building confidence and helping build a community for example:
Walk & Talks
Foundling Art Course
Zoo Trips
Coffee Mornings
Museum visits
Park Days
Foodbanks
Every event is a chance to connect, support, and have a great time with local families.
We’re looking for a pool of volunteers.
We’re looking for people who can commit some dedicated time. Our events usually run in the mornings or afternoons so you would be needed from around 10am-1pm or 12pm-3pm. But we are looking for people who can commit to as much time as they can.
If you aren’t able to commit but are keen to help out with the events above, please also get in touch and we can discuss availability and options!
We will carry out a DBS check.
Experience with families and children is required.
And we will also require references.
Volunteer Role Requirements
Ability to communicate effectively and sensitively
Open and welcoming to parents
Parenting and Childcaring experience
Ability to empathise with others
Awareness & sensitivity to different lifestyles
Reliability & Commitment
Sufficient English to participate in activities
Weekday availability (these events are always held in Camden and Islington but in different locations in the borough).
What you’ll be doing
Helping set up the room: tea and coffee table and play area for children
Playing with children
Offering parents a drink
Welcoming and chatting with parents
If the event is out and about, you may be carrying some picnic items and toys (we have a trolley!)
Helping parents with directions to arrive at the destination
Games and activities
What is in it for you?
Increase your self-confidence
Help families in need and become more involved in your community
Opportunities to meet new people
References provided after one year
Ongoing training and support throughout this journey
Good experience on your CV for future jobs
If you are interested in this role, please send us a short letter about your experiences and why you’d like to be a part of Home-Start Camden & Islington. We would love to consider you for this role!
We are looking forward to welcoming you to our team!
If you are interested in this role, please send us a short letter about your experiences and why you’d like to be a part of Home-Start Camden & Islington.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
It’s an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support — and we’re also now beginning recruitment for several new roles and to fill vacant positions.
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales — both for the prosecution and the defence.
Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence.
The Witness Service also supports bereaved family members, and friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service — so every witness feels informed, supported and more confident in court.
Witness Service Outreach Volunteers provide support to witnesses when they are attending court, as well as pre-trial and post-trial helping them to feel safe and informed. You will provide support to both prosecution and defence witnesses.
Why volunteer with us?
Make a difference - you will volunteer directly with victims and witnesses.
Gain skills and experience - you will receive training on how to provide practical and emotional support.
Join our community - you will be part of a large community of over 2,000 volunteers and staff.
Beyond your role – attend one of our many events/webinars and join one of our six Equality, Diversity & Inclusion networks.
What do we ask of you?
In order to join us as a Witness Service Volunteer, you must:
Be 18 years of age or over.
Be able to volunteer for at least 1 day per week, for at least 12 months.
Undertake training – this includes virtual training days as well as completing online learning modules.
Undertake an Enhanced DBS with Child Barred List check & be part of the DBS Update Service.
Be able to provide two satisfactory references.
Have an active email address that you are comfortable using in order to engage with VS communications.
Diversity Matters
VS strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
We are happy to make reasonable adjustments to support you through the application process.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoy being outdoors and working with children? We’re looking for friendly, reliable volunteers to support weekly allotment sessions with primary school children. No gardening experience is required — just a positive attitude, a willingness to help, and an interest in nature and supporting young people.
Job Description
You will assist lead gardeners during 1-hour weekly sessions with children, helping them take part in planting and other simple gardening activities. The role also includes 30 minutes before the session to help set up and 30 minutes after to help tidy and pack away.
A DBS check and safeguarding training are required, and we will cover the full cost. We value consistency so children can build trusted, positive relationships with volunteers. You are welcome to volunteer for more than 2 hours per week if you wish.
Job Requirements
DBS check and safeguarding training (cost covered by the organisation)
Friendly, enthusiastic, and comfortable working with children outdoors
Able to work as part of a team, supporting both gardeners and children
Commitment to a minimum of 2 hours per week (including set-up and pack-down time)
Reliable and consistent, helping children build trust over time
Job Responsibilities
Support lead gardeners during 1-hour allotment sessions with primary school children, working collaboratively with staff and other volunteers
Help children with planting, watering, weeding, and other simple gardening tasks
Assist with 30 minutes of set-up before and 30 minutes of tidy-up after each session
Encourage children to take part and keep sessions fun, safe, and engaging
Be a positive, consistent presence and follow safeguarding guidelines
We aim to build confidence in children aged 5-11 through educational activities that can be taken with them into adulthood.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are Alex, The Leukodystrophy Charity (Alex TLC).
Alex TLC is a trusted and experienced organisation offering support and information for all those affected by a genetic leukodystrophy. Formerly ALD Life, an internationally recognised centre of excellence for people affected by adrenoleukodystrophy and adrenomyeloneuropathy, the charity was established in 2004.
Due to popular demand, we extended our services to support all leukodystrophies in 2019 and became Alex, The Leukodystrophy Charity.
Like many other small charities, we have grown organically from an informal support group to the recognised voice for adrenoleukodystrophy patients and their families. Our charitable work is supported by our chain of five charity shops across south east London.
With scant resources we are always in need of trustworthy and reliable volunteers to assist retail staff.
Could you spare a few hours a week?
This is a wonderful opportunity to learn new skills and meet new people.
We need help to give hope and support to people affected by leukodystrophy – could you be that help?
ABOUT THE ROLE
We are looking for volunteers who can:
ABOUT YOU
Candidates should be able to demonstrate the following:
The role is located in any of our five shops in Forest Hill, Greenwich, Peckham, Penge or Walworth Road.
Alex TLC is committed to promoting diversity.
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Placement Counsellor
Location: Remote - online & telephone
Hours: 3 x clients per week - Mondays, Tuesdays or Thursdays
Supervision provided:3.30pm Tuesdays, fortnightly
Wimbledon Guild are recruiting up to three Volunteer Placement Counsellors to help deliver our online and telephone counselling service.
We offer up to 16 sessions of individual online or telephone counselling to people who might find it hard to leave their homes, or their carers.
You will be on or have completed a Level 4 or above counselling course and have completed 50 hours of clinical experience or the equivalent.
You will be available to attend online supervision at 3.30pm Tuesday afternoons. You will see a caseload of up to 3 clients online or over the telephone on either Mondays, Tuesdays or Thursdays. As this position is for online / telephone counselling, you will need access to a private and confidential working space, Wi-Fi, a private laptop and telephone.
Wimbledon Guild Talking Therapies is accredited with BACP.
In return for your volunteering, you will receive free, online supervision, a full induction, and experience in a well-established counselling department in a London-based charity.
If you are interested, please read the Job Description/Person Specification attached.
To Apply: Please complete the Application Form, addressing the specific criteria in the Person Specification in your Supporting Statement and return the form to us.
Closing Date: There is currently no closing date, although we reserve the right to close applications when placements are full. Applications will be reviewed upon receipt and applicants notified if they are invited to interview.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Make A Smile
Make A Smile is a UK charity dedicated to bringing joy, play, and magical experiences to children facing illness, disability, or disadvantage. Volunteers dress as beloved characters and deliver uplifting activities, from hospital visits and care‑centre sessions to arts, crafts, stories, and games - ensuring every child gets the chance to enjoy their childhood. Our Trustees and Central Officers help keep the charity running smoothly across the UK, acting “in the best interests of Make a Smile” and ensuring volunteers are well‑trained, supported, and empowered.
About the Role
The Sign Language Officer leads Make A Smile’s British Sign Language (BSL) and Makaton training programme, ensuring volunteers gain the communication skills needed to create magical, inclusive interactions at events. You will oversee teachers, develop engaging lesson plans, and ensure volunteers progress through training effectively.
Key Responsibilities
You will play a central role in developing and delivering high‑quality sign language training. Responsibilities include:
● Overseeing BSL and Makaton teachers and supporting them in running weekly sessions.
● Recruiting suitable teachers or supporting new teachers to develop their skills to the required level.
● Ensuring the charity can offer training at multiple levels (Beginners, Improvers, Novice, Intermediate) for both BSL and Makaton.
● Reviewing and approving lesson plans, ensuring content focuses on vocabulary and phrases useful for Make A Smile events.
● Managing volunteer applications for training, selecting participants based on commitment and likelihood of attending events.
● Supporting weekly sessions by ensuring attendance is taken, volunteers are engaged, and teachers have the resources they need.
● Stepping in to run a session or arranging cover if a teacher is unavailable.
● Monitoring volunteer engagement and removing volunteers from the programme if attendance or participation is consistently poor.
● Ensuring asynchronous training materials on the dashboard remain relevant and accessible.
● Reporting on training progress, volunteer engagement, and teacher needs at monthly Charity Leadership Meetings.
Skills and Qualities We’re Looking For
This role suits someone organised, supportive, and passionate about inclusive communication. You’ll thrive if you bring:
● Strong organisational and coordination skills.
● Confidence in supporting and guiding teachers.
● Creativity in helping shape engaging, event‑focused lesson plans.
● A proactive, solution‑focused mindset.
● Professionalism, dedication, and alignment with Make A Smile’s ethos (“Show dedication… Enjoy it!”).
● An interest in BSL or Makaton (you do not need to be fluent - teachers deliver the content).
Time Commitment
Sign Language Officers are expected to contribute around 4 hours per week, including supporting teachers, reviewing lesson plans, managing training groups, and attending monthly Charity Leadership Meetings.
Training and Support
You will receive:
● Full Trustee Training (online).
● A comprehensive handover and access to all systems (OneDrive, Simvoly, WhatsApp communities).
● Guidance from the Chair and fellow Trustees.
● Access to existing lesson plans, training materials, and templates.
● Opportunities for personal development through CPD and charity‑funded training.
What You’ll Gain
● Experience managing a training programme within a national charity.
● Skills in coordination, leadership, and inclusive communication.
● The chance to shape how volunteers interact with children who use BSL or Makaton.
● A meaningful role that directly enhances the accessibility and impact of Make A Smile events.
● The joy of helping volunteers develop skills that create magical, inclusive moments for children.
Safeguarding and Eligibility
Sign Language Officers must act in line with charity standards, including professionalism, confidentiality, and reliability. You must be able to attend monthly meetings and engage actively in communication channels. A DBS check may be required depending on involvement with events.
How to Apply
To express your interest, please send a CV along with a short message outlining your experience, interest in sign language, and why you’d like to support Make A Smile’s training programme.
We welcome applicants from all backgrounds who share our passion for helping children smile.
* To bring children's dreams to life * To provide a professional service * To bring fun to both children and volunteers


