Volunteer volunteer roles in sidmouth, devon
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
VOLUNTARY (UNPAID)
We operate two small, World War 2 Heritage Centres; one in Dunkeswell and one Near Upottery (Smeatharpe) in Devon.
Ideally we are looking for local, friendly and approachable people with some spare time, to work as one of a pair, particularly on a Sunday and maybe other days as holiday relief or in case of sickness. Our usual opening times are: Thursday to Sunday, 1100 to 1600. The start of our season is Good Friday and it ends on the last Sunday in October.
An interest in history would be an advantage to you (especially WW2) but you would be surrounded by the history of that Heritage Centre in text and pictures so it is immediately accessible and easy to point visitors towards. You would work with an experienced person and would have training and briefings first.
If you find this appealing please do contact us and we can get Brian to have an informal chat with you about the role.
PLEASE NOTE THAT WE ARE UNABLE TO PROCESS APPLICATIONS FROM OUTSIDE THE UK AS WE DO NOT HAVE THE RESOURCES OR FACILITIES TO DO SO.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking to recruit 2 new trustees. We are looking to diversify the experience and expertise of our Board, and we believe that there are people out there who have knowledge, skills and passion in different areas that will help SWWB. Areas for organisational development include:
· Embedding lived experience expertise into the design, delivery and evaluation of our work
· Developing our campaigning and strategic work
· Building up our social media and comms presence
· Stepping up our fundraising game
If you think you can help with any of these things (or something else), and you are interested in being a trustee, please get in touch, we would love to hear from you!
Make a real difference to the student movement by joining NUS Charity as a Trustee.
We’re seeking two committed individuals to help provide strategic leadership, oversee our finances, and ensure we continue to support strong and sustainable students’ unions across the UK. As a Trustee, you’ll play a vital role in shaping our direction and championing the value of students’ unions at a national level.
Who We’re Looking For
We want to attract the widest possible pool of talent. Whether or not you’ve previously held a board or committee role, if you bring relevant expertise, lived experience, or a fresh perspective, we’d love to hear from you.
We’re particularly interested in candidates with backgrounds in:
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Financial oversight, audit, or risk management
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Human resources, recruitment, or EDI expertise
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Legal, strategic, or governance experience
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Communications, campaigning, or public affairs knowledge
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Experience in the charity, education, or membership sectors
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A collaborative and values-driven mindset
We are fully committed to equality of opportunity and especially welcome applications from black, Asian, and minority ethnic candidates, who are currently under-represented as committee members and within the voluntary sector more broadly.
Why Volunteer With Us?
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Help shape the student movement and the future of education
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Influence decisions that impact millions of students
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Work alongside experienced, passionate, and values-led colleagues
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Develop your leadership and governance skills
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Make a meaningful contribution to social change
You’ll receive a full induction, ongoing support, and all reasonable expenses covered—including travel and accommodation when needed.
How to Apply
To apply, please send your CV (or a link to your LinkedIn profile) and a short covering letter (max 1 page) outlining your motivation and what you would bring to the role.
Apply by: Thursday 12 June 2025, 12 noon.
If you’d like an informal chat about the roles before applying, we’d love to hear from you.
The client requests no contact from agencies or media sales.
Trustee
Be part of an organisation that envisions a fairer, more sustainable society where partnerships between business and charity unlock the potential of people and organisations to ignite lasting social impact. As some of our current Trustees come to the end of their term, we are looking to appoint up to four new Trustees to bring fresh insight and experience to our board.
Position: Trustee
Activity: Four Quarterly Trustee meetings and participation in one sub-committee
Location: meetings are online, with 2 meetings a year in person, typically in London (we welcome applications from all areas of the country)
Time Commitment: Up to two days per month, with the option of a further half day involvement in direct charity projects through the Pilotlight 360 programme
Contract: 3-year term, with potential for renewal
Closing Date: 5pm, Friday 6 June
Interview Date: 25th and 27th June
About the Role
We are a charity built on the simple but powerful idea that when people share skills across sectors, everyone benefits. We create partnerships that spark ideas, unlock potential, and deliver lasting impact - business leaders learn new perspectives; charities build their capacity; communities feel the difference.
Our Trustees are at the heart of this - offering guidance, sharing insights, and championing a culture of learning and collaboration. We are looking to recruit four trustees to join our current team of Directors.
We’re particularly looking for skills in the following areas:
· Marketing in a Business-to-Business Context – helping us tell our story and engage with corporate partners.
· HR / People – supporting our ambitions to be a great place to work and to embed equity and wellbeing in all we do.
· Commercial Finance – contributing financial expertise as we plan and invest for sustainable impact.
· Digital / AI – bringing insight into how technology can enhance our programmes and internal capability.
About You
You believe in the power of partnerships and the value of shared learning. You’re willing to contribute your skills to a purpose-driven organisation that’s ambitious for change.
You don’t need previous board experience, we’ll provide an induction and ongoing support. What we’re really looking for is curiosity, a collaborative mind-set, and a commitment to our mission and values.
We warmly welcome applications from individuals of all backgrounds, and are especially keen to hear from people who are currently underrepresented on charity boards, including people from Black, Asian and minoritised ethnic communities, disabled people, LGBTQ+ individuals, and those with lived experience of social or economic exclusion.
About Pilotlight
Pilotlight is where business expertise meets charity ambition. We connect people across sectors to create real-world learning, stronger organisations, and greater social impact. We design and deliver bespoke programmes that bring businesses and charities together to solve challenges, unlock potential, and build skills – on both sides. We carefully match skills with ambition. We create collaborative teams of business experts and charity leaders. We guide shared learning and development through real-world, purpose-driven experiences that deliver lasting results.
In 2024, Pilotlight worked with 1,259 business participants on 162 projects, delivering support to 142 unique charities. In turn, these charities support over 11 million people. Our mission is to facilitate and promote the sharing of professional skills to promote learning and enable charities to help more people.
If you’re ready to use your skills to help others grow, and to grow yourself along the way, we would be delighted to hear from you!
Other roles you may have experience of could include: Non-Executive Director, HR Director, Finance Business Partner, Marketing Strategist, Chief People Officer, Technology Lead, Digital Transformation Manager, Equity & Inclusion Advisor, Head of Marketing, HR Director, Head of HR, Finance Director, CFO, COO, CEO, etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Panethnic Pourovers
We are a completely volunteer-run cafe library, community space, and organization providing our local community with increased access to education, resources and art that is reflective of underrepresented cultures and identities. We are based right outside of Boston in North Quincy, Massachusetts!
We hope to foster a more inclusive, diverse, and safe community for those of underrepresented identities and cultures. With the rise of AAPI hate crimes since the beginning of COVID, we create a safe space for our AAPI and ally communities.
We are a 501c3 non-profit cafe library located in Quincy, MA. We aim to provide our surrounding community with increased access to education, resources, & art that is reflective of underrepresented cultures and identities. We have a focus on the Asian-American & Pacific Islander (AAPI) community, but provide a safe space for individuals of all backgrounds & identities to find safety and solace in.
We are always looking for volunteers across all sectors from baristas to engineers to marketing managers! You are always welcome to contribute as much or as little as you have the time for. If you're interested please don't hesitate to reach out. :)
Social Media Manager
Volunteer Role Description (remote, unpaid)
- Create social media posts for Instagram, Facebook, the website, and/or LinkedIn using the provided branding kit
- Respond to comments, emails, and DMs on behalf of PEPO
- Canva Pro will be provided to you at no cost
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
HiDDEN are looking for an inspiring, forward-thinking Independent Chair to lead our growing network of heritage organisations into an exciting new chapter.
Job Description
HiDDEN is a dynamic and supportive network that champions Greater Manchester’s rare, overlooked, and underrepresented heritage.
This voluntary leadership role is a unique opportunity to shape the future of a dynamic, mission-driven network that champions the hidden stories of Greater Manchester — stories that deserve to be uncovered, celebrated, and preserved. As Chair, you will bring strategic vision, support strong governance, and act as a key advocate for the network at both regional and national levels. You’ll play a vital role in steering our growth, deepening our impact, and ensuring that inclusion, integrity, and collaboration remain at the heart of everything we do.
Key Responsibilities
- Governance and Oversight Ensure alignment with HiDDEN’s purpose, vision, and values.
- Oversee the adherence to the HiDDEN Code of Conduct.
- Facilitate the annual review of the members’ agreement and the Code of Practice.
- Meeting Facilitation Chair bi-monthly HiDDEN planning meetings, fostering inclusive and balanced discussions. Guide decision-making processes to achieve majority consensus in line with network objectives.
- Strategic Leadership Lead the development and refinement of HiDDEN’s strategic initiatives. Advocate for the network’s sustainability, identifying opportunities for growth and impact.
- Collaborate closely with Manchester Histories, the identified organisation for project management, to ensure effective implementation of strategies and initiatives.
- External Representation and Advocacy Represent HiDDEN at national and regional conferences, events, and within the heritage sector.
- Act as an ambassador for HiDDEN, promoting its mission and objectives to external stakeholders. Build and maintain relationships with key partners and funders.
- Conflict Resolution Mediate disputes within the network, ensuring fair and transparent resolutions.
- Provide impartial guidance and support to members to maintain positive relationships.
- Evaluation and Reporting Report on network activities and outcomes at planning meetings to ensure transparency and accountability.
- Lead the process for reviewing and adjusting network goals and strategies based on the needs of the network
Person Specification
Experience:
- You may have gained experience in leadership, governance, or planning through a variety of paths — including study, early career roles, volunteering, activism, or community engagement.
- A background in the heritage, cultural, or nonprofit sectors is helpful but not essential. We value lived experience and insight into the challenges and opportunities facing small or underrepresented organisations.
- Skills and Attributes: Excellent communication and interpersonal skills. Ability to facilitate inclusive discussions and achieve consensus.
- Strong strategic thinking and problem-solving skills.
- Ability to act impartially and mediate conflicts.
- Passion for heritage and a commitment to HiDDEN’s values of inclusivity, knowledge sharing, and environmental responsibility.
- Commitment: Willingness to commit 1-2 days per month, including participation in bi-monthly planning meetings.
- Enthusiasm for working with a network of small to medium organisations to achieve shared goals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss. You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more. What you’ll be doing • Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events. • Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events. In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss. We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month) What you’ll gain from the role: • An opportunity to give something back. • A chance to build a strong community. • A sense of achievement through the difference you make. • A chance to be part of a team of like-minded people • An opportunity to develop and explore different roles with RNIB, including our internal job vacancies. In return for donating your time we will provide: • A rewarding experience. • A great Induction and training. • A supportive manager. • Regular updates and catchups. • Expenses. • An opportunity to connect with other volunteers.
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values. We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Panethnic Pourovers
We are a completely volunteer-run cafe library, community space, and organization providing our local community with increased access to education, resources and art that is reflective of underrepresented cultures and identities. We are based right outside of Boston in North Quincy, Massachusetts!
We hope to foster a more inclusive, diverse, and safe community for those of underrepresented identities and cultures. With the rise of AAPI hate crimes since the beginning of COVID, we create a safe space for our AAPI and ally communities.
We are a 501c3 non-profit cafe library located in Quincy, MA. We aim to provide our surrounding community with increased access to education, resources, & art that is reflective of underrepresented cultures and identities. We have a focus on the Asian-American & Pacific Islander (AAPI) community, but provide a safe space for individuals of all backgrounds & identities to find safety and solace in.
We are always looking for volunteers across all sectors from baristas to engineers to marketing managers! You are always welcome to contribute as much or as little as you have the time for. If you're interested please don't hesitate to reach out. :)
Director of Technology
Volunteer Role Description (remote, unpaid)
This role would be a great chance for someone looking for director-like experience in the technical space! Open to techies of all experiences, you are welcome to commit as much or as little time as needed.
- Manage Google Admin Workspace, create emails for volunteers and manage groups
- Maintain current website which is currently on WordPress, including making edits to the site and adding new events/programming (copy will always be provided!)
- Direct strategy and ideas for our in-house web/library applications
- Fix errors and bugs on the website as they come up
- Update plugins and third-party tools on the website
Weekly Time Commitment
2-3 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your financial skills to shape the future of student representation and social impact across the UK.
We’re seeking up to three Finance Committee Members to join the National Union of Students (NUS UK & NUS Charity) and play a pivotal role in safeguarding the financial health of one of the UK’s most influential student-led organisations.
As a Finance Committee Member, you’ll be part of a dedicated oversight group responsible for scrutinising management accounts, budgets, and risk management processes. Your expertise will help ensure robust financial controls, guide long-term planning, and support sound governance—directly contributing to the sustainability of NUS’s vital advocacy and support for over 7 million students nationwide.
This voluntary role is ideal for finance, audit, or accounting professionals who want to make a meaningful difference beyond their day job. Whether you’re an experienced practitioner or looking for your first governance opportunity, you’ll receive a full induction and ongoing support in a collaborative, values-driven environment.
You’ll attend 4–6 remote meetings per year, with all reasonable expenses covered. In return, you’ll gain or deepen your board-level experience, contribute to the financial strategy of a major national body, and help sustain the student movement’s legacy of social justice and positive change.
If you’re passionate about good governance and want to use your skills for a cause that matters, we’d love to hear from you. Apply by 12 June 2025 to join NUS in championing the student voice and driving real impact across the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support a startup helping students in Uganda access reproductive health services ❤️
Wekume is a comprehensive mobile app designed to provide university students in Uganda with seamless access to reproductive health services, including counseling, testing, products, and health education, while also offering personal development resources like business incubation and career-building opportunities.
Social Media Content Planner
Volunteer Role Description (remote, unpaid)
Content Planner Job Description
Wekume means "Protect Yourself" in Luganda. We are a dynamic, volunteer-powered startup, dedicated to educating Uganda’s young adults about sexual reproductive health. Through our innovative mobile app, we break down barriers and remove the stigma surrounding topics that drastically impact your life. We put at your fingertips the information you need to make informed decisions about your sexual reproductive health. As a fast-growing initiative, Wekume thrives on the energy of passionate, self-driven volunteers. All roles volunteer, and most are remote, giving you the chance to shape a transformative movement that’s changing lives across Uganda.
Key Benefits of Volunteering with Wekume: Volunteering with Wekume offers a unique opportunity to grow personally and professionally while driving positive change in reproductive health for young people: ● Gain real world experience in your field of interest while helping to transform reproductive health education in Uganda. ● Work with like-minded professionals, driving the same mission, while helping one another develop their skills. ● Expand your professional network by connecting with health experts, partner facilities, and like-minded changemakers. ● Sharpen your communication, collaboration, and digital outreach skills while contributing to a cutting-edge health tech platform.
Application Instructions
- Submit a focused, one page resume
- Ensure that the email and phone number on your resume match your application and are how you prefer to receive all future communications from Wekume.
- Be prepared to answer the following: a. How many hours a week would you be able to volunteer? b. Are you able to volunteer in this role for at least the next four months? c. Are you able to attend a weekly recurring meeting?
Content Planner Role Overview: Wekume’s Content Planners work on a team to build out our monthly content calendars. You will report to the Social Media Lead and work closely with our Platform Managers who handle our day-to-day social media presence. Our Platform Managers have what they need at the moment they are ready to post because you will coordinate between them and our Marketing, Digital Graphics, and Videography teams. You will employ your vision and skill for future planning to build out our long term strategy.
Responsibilities:
- Develop monthly content calendars based on approved content pillars (Education, Inspiration, Community, Fun, etc.).
- Collaborate with writers, designers, and the social media team to ensure content ideas are aligned with Wekume’s brand voice.
- Coordinate SRH Tip Days (Tuesdays) and Throwback Days (Thursdays) into the monthly content plan.
- Integrate key dates like health awareness weeks, university calendars, and Wekume event dates into content planning.
- Ensure all content is factually accurate, culturally sensitive, and age-appropriate.
- Work closely with the analytics team to review content performance and adjust strategies for future calendars.
- Maintain an archive of all published content for historical tracking and future repurposing.
Requirements:
- Proven experience in content planning, social media management, or digital marketing.
- Strong organizational skills.
- Excellent understanding of youth culture, university life, and SRH issues.
- High level of emotional intelligence—able to handle sensitive topics with respect and professionalism.
- Ability to meet tight deadlines without sacrificing quality.
- Familiarity with scheduling tools like Later, Hootsuite, or Buffer
- Good communication skills—able to pitch ideas clearly and defend content strategies.
- Attention to detail—a typo in a medical fact? Unacceptable.
- Bonus: Experience working in a nonprofit, health education, or youth advocacy organization.
Bonus Points If the applicant…
- Has experience working with youth-centered or advocacy campaigns
- Understands sexual and reproductive health topics and how to talk about them sensitively, but boldly.
- Has worked in a fast-paced, content-heavy environment.
- Basic graphic design or video editing skills are a plus (Canva, CapCut, etc.)
- Can do light design or motion graphics (Reels, carousel slides, etc.).
Weekly Time Commitment
7-9 hours per week
Duration of Volunteer Role (remote)
6+ months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Support a startup protecting children’s rights in Tanzania ⭐
Hekima is a small organization in Tanzania that promotes children rights, and youth through nurturing that enables children, families and communities in ending Violence Against Children (VAC). Hekima achieves this through community accountable where children and young youth demand their rights; strengthening child protection and participation systems and structures
Logo Designer
Volunteer Role Description (remote, unpaid)
Help to create organization logo, which reflect the mission ,values and objectives.
Weekly Time Commitment
7-9 hours per week
Duration of Volunteer Role (remote)
1-2 months
We connect professionals with impact startups matching their causes, skills & schedule.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They are also the first point of contact for the shift’s Designated Safeguarding Lead.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders and Mentors who can run shifts and cover additional shifts as necessary.
Leaders and Mentors will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders and Mentors will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders and Mentors:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available during the following hours:
- Monday to Sunday, 5pm-7pm
- Friday and Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders & Mentors processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- If a Leader, work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified and, if a Mentor, take over responsibility for shifts when Leader and DSL have to address a safeguarding crisis.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
The client requests no contact from agencies or media sales.