Volunteer volunteer roles in south woodford, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Give Back to Children in Your Community with The Kids Network
Are you looking to donate your skills, give back to your community, or find a meaningful way to use your time? The Kids Network offers a unique opportunity to make a significant impact on the lives of children while practicing your skills and connecting with others.
If you already have experience in mentoring, education, psychology, or related fields, The Kids Network provides an ideal platform to use and donate your skills. By becoming a mentor, you can actively practice your learned skills and see the direct impact of your efforts on the children in your local community and provide support to those who need it most.
Why Choose The Kids Network?
- Active Skill Application: Our programme allows you to apply your expertise in real-world settings, enhancing your practical experience.
- Structured Support: We provide comprehensive training and ongoing support, ensuring you can make the most of your skills.
- Proven Impact: With 100% of children reporting increased wellbeing, you’ll see tangible impact from your mentoring.
Impact on Mentees
- Building Confidence: Help children in your community develop self-assurance and resilience.
- Creating Opportunities: Provide guidance that helps young people navigate their challenges and seize opportunities.
- Strengthening Community: Contribute to the overall wellbeing of your community, fostering a sense of belonging and support.
Connection
- Personal Fulfilment: Experience the joy and satisfaction of making a positive impact on a child’s life.
- Meaningful Relationships: Form a strong bond with your mentee, providing guidance and support through fun and engaging activities.
- Community Engagement: Participate in mentor meet-ups and group activities, connecting with other mentors and mentees.
Your Role as a Mentor
As a mentor, you will hold weekly one-on-one sessions of 1-3 hours for the duration of 12 months. You will help build confidence, resilience, and help your mentee manage feelings through a series of fun experiences and activities. Whether you’re playing games or discussing goals, you’ll be making a difference in a child’s life by developing the tools for a positive future.
Join Us Today
Whether you're wanting to use your expertise, eager to give back and make an impact, or looking for purpose and connection, The Kids Network offers a meaningful way to contribute. Volunteer with us and become part of a community dedicated to fostering positive futures for children and mentors alike.
For more information and to apply, visit The Kids Network website
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer Head Roller Skate Coach, you will be responsible for leading and overseeing the roller skating sessions at RollaDome All Skate. This role offers you the opportunity to develop your coaching experience and contribute to the growth and success of RollaDome’s programs while supporting the development of youth and community members.
Key Responsibilities
-
Lead and oversee roller skate coaching sessions for various age groups and skill levels.
-
Develop and implement lesson plans to teach roller skating techniques, safety, and skills.
-
Ensure the safety and well-being of all participants during coaching sessions.
-
Provide support and guidance to other coaches and volunteers.
-
Evaluate and track participant progress, providing feedback to enhance their development.
-
Foster an inclusive, positive, and supportive environment for all participants.
-
Assist in the promotion of roller skating sessions and events within the community.
Skills & Qualifications
-
Passion for roller skating and teaching others.
-
Previous experience in coaching or teaching roller skating (desirable).
-
Excellent communication and interpersonal skills.
-
Ability to motivate and inspire individuals of various ages and skill levels.
-
Strong organisational skills and attention to detail.
-
First aid qualification (desirable).
-
Ability to work independently as well as in a team.
Commitment
-
Minimum 15 hours per week, with flexible hours.
Benefits
-
Competitive hourly pay.
-
Develop coaching and leadership skills.
-
Gain experience in managing and leading groups.
-
Opportunity to make a positive impact in the community.
-
Work in a dynamic and supportive team environment.
-
Access to roller skating workshops and professional development.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
InterVol is a student volunteering charity in the United Kingdom that connects students with volunteering opportunities locally and overseas. InterVol supports students to develop their skills with community projects in the UK and then use those skills to support the work of charitable partners overseas on health, education, refugee support, and conservation placements. Our project placements and volunteering opportunities are designed by our local partners with the long-term needs of beneficiaries and communities in mind. InterVol supports a network of four student societies at English universities with around one hundred volunteers annually.
InterVol is looking to increase its presence on university campuses around England and Wales, and therefore we are accepting applications from university students interested in setting up a student committee.As a committee member, you will be responsible for recruiting students to volunteer locally and abroad, liaising between the board of trustees and the committee, and recruiting committee members for the next academic year. The student committees will be supported by the trustee board, who are drawn from past student committees.
Setting up a student committee is an excellent opportunity to gain leadership experience, gain a developed insight into the charity sector and international development, and create positive change in your community and abroad. All student committees are supported by the trustee board, and there will be training provided.
As a committee member you will:
·Work with the student union at your university to establish an InterVol committee.
·Recruit students to volunteer locally and abroad. This will involve attending freshers’ fair, hosting information evenings, and running team-building days.
·Organise local volunteering opportunities and liaise with our international project partners.
·Recruit committee members for the following academic year.
·Oversee volunteer fundraising.
·Commit to being involved with the student committee for two years.
·Be based in the United Kingdom to allow travel to meetings.
Person Specification:
·Experience of volunteering in the UK or abroad.
·Strong teamwork, collaboration, and communication skills.
·Capable of leading teams and working under pressure.
·Well-versed at time management and staying organised.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a volunteer Photographer/Videographer, you will play a crucial role in capturing and documenting RollaDome All Skate’s events, programs, and initiatives. This role offers the opportunity to build your portfolio and gain hands-on experience in event photography and video production, all while supporting a community-focused charity.
Key Responsibilities
-
Attend and capture high-quality photos and videos at events, workshops, and community programs.
-
Edit and enhance photos and videos for use in marketing materials, social media, and newsletters.
-
Create short promotional video content for RollaDome’s social media channels.
-
Work with the marketing and communications team to ensure content aligns with brand guidelines.
-
Assist with the storage and organisation of media files in a timely and efficient manner.
-
Collaborate with the team to create creative concepts for photo and video content.
Skills & Qualifications
-
Strong proficiency in photography and videography, with a good eye for composition and detail.
-
Experience with photo and video editing software (e.g., Adobe Photoshop, Lightroom, Premiere Pro, Final Cut).
-
Creativity and ability to bring innovative ideas to the table.
-
Good understanding of social media platforms and how visual content impacts engagement.
-
Strong organisational skills and the ability to work under tight deadlines.
-
Ability to work independently as well as part of a team.
Commitment
-
Minimum 15 hours per week, with flexible hours.
Benefits
-
Build and enhance your portfolio with real-world, community-focused content.
-
Gain practical experience in event photography, video production, and editing.
-
Opportunity to work with a dynamic, creative team and contribute to an impactful organisation.
-
Networking opportunities and exposure to various events and stakeholders.
RollaDome All Skate is committed to creating inclusive, safe, and empowering environments where children, young people, and families can experience th




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Department: Community Support
Location: Remote
Time Commitment: Flexible, approximately 1-3 hours per week
Reports To: Deborah Bircham – Community Support Coordinator
About Mast Cell Action
Mast Cell Action is a charity dedicated to supporting individuals living with Mast Cell Activation Syndrome (MCAS), raising awareness, advancing understanding through education and resources and advocating for better recognition and treatment of MCAS within the medical community and the wider world.
Our stories are a key part of our community support, providing validation and reassurance to those living with MCAS, their families and carers, and helping to advocate for their needs to the medical professionals who look after them.
Main purposes of role
We are seeking a Volunteer Stories Writer to join our Community Stories team. You will play a vital role in capturing and sharing the lived experiences of individuals with MCAS. This project aims to provide a voice to those affected, helping both the MCAS community and medical professionals better understand the real-world impact of the condition.
Key tasks
• Collate emailed stories submitted by community members living with MCAS.
• Transcribe, edit, and proofread stories with accuracy and sensitivity.
• Adapt patient stories for different audiences, ensuring an empathetic and engaging tone for the MCAS community and a more structured, medical-focused version for healthcare professionals.
• Maintain high standards of spelling, grammar, and clarity in all written content.
• Work closely with the Community Support Coordinator to ensure consistency and alignment with the charity’s goals.
• Upload approved stories to the charity’s website.
Skills and Experience
• Excellent writing, editing, and proofreading skills, with strong attention to detail.
• Ability to write with empathy and sensitivity to the challenges faced by individuals with MCAS.
• Experience in storytelling, journalism, or content writing.
• Ability to adapt narratives for different audiences, particularly medical professionals.
• Strong understanding of tone, voice, and structure in written content.
• Familiarity with basic website content management systems (preferred but not essential).
Key results/objectives
The regular updating of our Community Stories website with stories that validate our community members’ experiences, and provide positive and uplifting stories of hope.
Those living with MCAS feel heard and seen, and validated. They have access to a library of others’ experiences that help them to navigate their own journey.
The creation of Medical Stories which can be used to educate medical professionals about the experiences of those living with MCAS, and lobby for systemic change in diagnosis and treatment.
Improving the quality of life of people with MCAS through access to information and support.
What We Offer
The chance to make a meaningful difference for people living with MCAS.
Flexible, remote volunteering to suit your availability.
Opportunities to develop your skills and experience in writing and content creation.
A supportive and inclusive environment.
If you are passionate about writing meaningful stories and want to contribute to a worthwhile cause, we’d love to hear from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary's is an open access, youth led organisation open to any young person aged 10-19.
We are currently looking for enthusiastic, self-motivated, and energetic individuals to volunteer as youth club support workers, ideally over our busy summer programme.
As a Volunteer, you will assist Mary’s Youth Club team in providing exciting opportunities to young people at the Youth Club.
This includes activities that take place on and off site
With excellent listening skills and the ability to empathise, you will build relationships of respect and trust and help maintain a welcoming, caring, safe and fun environment for Mary’s Youth Club members.
This role will include (but not be limited to):
- setting up and clearing the rooms
- assisting the team in providing the daily activities, this can include playing board games, arts and crafts, sports activitie, helping to prepare snacks, taking the register for the day and potentially going on day trips around London
- if you are volunteering on a Friday evening you may also be required to assist with the preparation of our warm evening meal
The time commitment:
-
We are looking for people who are able to commit 3-5 hours per week - this will be to help cover the summer programme and therefore will be mostly day-time hours
-
(Please note you are welcome to apply to volunteer during the term-time but the hours for this are different, they are monday-friday 4-7pm)
Experience
You do not need to have experience in volunteering, or to have worked with young people before, as you will be well looked after by the team.
Training
You will be given a full induction to Marys Youth Club.
This includes access to our training platform. The mandatory training for this role includes:
- Safeguarding
- Health and Safety
- Equality and diversity
Essential for This Role
Safer Recruitment Checks:
-
DBS is essential for this role (we will provide this if you don't have one already)
-
Completion of mandatory training modules as outlined above
-
Interpersonal skills
-
Time Management skills
-
Team Work
-
Ability to get stuck in
-
Commitment to/ interest in, the work that we do
Please note that unfortunately, we are not in a financial position to be able to pay sponsorship visa costs for individuals, therefore you will need to have settled status or pre-settled status in the UK in order to be able to apply for this volunteer role
In return
You’ll be sharing your time and skills and gaining accreditations and valuable CV boosting skills
We will also provide, references and/or a volunteer certificate
Reasonable travel expenses can be covered
Note that we do also have other volunteer roles based in the office so if this is of interest then please get in touch to discuss
Application Instructions
We will be holding a volunteer introduction call on July 3rd at 1pm
Followed by a settling in session with the young people on July 7th and 10th from 4-7pm (you can choose which day works best for you)
Please fill out the form on our website to apply
We believe that being better connected improves the prospects of young people, brings greater opportunities and sets up young people for lifelong fulf



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to appoint a Chief Operating Officer who can provide leadership to operational departments and maintain consistent effectiveness across the organization.
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a remote VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
Key responsibilities
-
Oversee the operations of the organization ensuring of efficiency
-
Translate strategy into actionable plans
-
To provide leadership to departmental heads in departments such as Communications and IT (this may extend to other departmental heads as required)
-
Work with the CEO to develop strategy
-
Lead the creation of policy and guidance
Requirements
-
Proven leadership experience
-
Understanding of key business functions
-
Excellent decision-making skills
-
Ability to problem solve effectively
-
Great at multitasking
-
Competence in strategic planning
-
Integrity
-
Ability to use remote tools and IT systems
-
Good people and communication skills
-
Right to volunteer in the UK
Benefits
-
This is a UK-based, 100% fully remote and flexible role.
-
Supportive team and management to enhance your skills and build on your experience.
-
Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.
Why Volunteer with Us?
We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit an Activities Volunteer for the West Central London Group. As our local group Activities Volunteer you’ll help us to set up activities in the area. Whether you’re serving refreshments, talking to people, registering attendees or collecting payments, you’ll be making sure everyone feel welcome.
In this role you’ll be able to develop your organisation, communication and team working skills. Most importantly you’ll be supporting your local group to run activities that bring friendship and fun to your local MS Community.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Time Commitment
We estimate this role will need up to two hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Every child deserves the chance to succeed, regardless of their background. Action Tutoring is a charity dedicated to closing the attainment gap and creating a more equitable future for young people.
We're building a diverse community of tutors passionate about educational equity. We are seeking dedicated volunteers from all walks of life to tutor and support pupils facing socio-economic disadvantage in maths and English.
As a volunteer tutor, you’ll:
-
Tutor a group of 1-3 pupils (primary or secondary), with options to support online or in-person.
-
Dedicate just one hour a week for a 10-20 week programme.
We provide the resources - you bring your enthusiasm! You’ll use our workbooks to deliver your sessions.
Whether you're a university student, a working professional, retired or simply looking to give back, your hour a week can open doors to brighter futures for these young people and make a lasting impact.
What you'll gain:
-
Comprehensive training (2-hour induction, technical training for online tutors, optional further skills training).
-
Ongoing support from your dedicated programme coordinator.
-
Structured session plans and workbooks.
-
Travel expense reimbursement (up to £5 per session).
-
Free DBS check.
-
Optional tutor socials and buddy system.
We look for volunteers with:
-
Solid subject knowledge in the area they wish to tutor, which may be demonstrated by a degree or grade B at A-level qualification (or equivalent) or relevant experience.
-
The ability to explain concepts clearly and patiently.
-
A commitment to supporting pupils’ academic progress.
We recognise that valuable experience can be gained through diverse routes. If your qualifications differ from those mentioned, we still encourage you to apply. Please highlight any relevant experience or skills in your application.
We welcome applications from volunteers across England, Wales, Scotland, and Northern Ireland. (Please note: This is a volunteer, unpaid position.)
Our programmes run during term time, and you can sign up at ay time throughout the year.
Our volunteers say:
" The Action Tutoring team has been fabulous in their support: timely updates, always available, closely following progress, and ready to intervene where needed, very professional indeed!"
"Volunteering is very rewarding. I would say the skills that one develops from teaching the pupils are transferable to any walk of life and make you a better person. I would highly recommend it."
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you interested in facilitating a peer support group for people who are struggling with their mental health? We are looking for passionate volunteers to facilitate a weekly online or face-to-face group, to discuss topics relating to mental health. We are hoping to find someone who has either ‘lived experience’ of mental health issues and is now at a positive place with their own recovery or someone who has good knowledge of mental health and looking to support others.
We work with people who need support with their mental health across London and the South East. Our support ranges from registered accommodation services for people with severe mental health conditions to drop-in community and crisis services.
In the last year, 9,499 adults accessed Hestia’s mental health support.
We help people to feel safe, develop hope for a better future, and achieve their personal goals. These goals may include rebuilding relationships with family members and friends or connecting more with their local community.
What you will be doing
- Facilitating weekly peer support groups, covering topics related to mental health.
- To encourage participation and to provide focus and guidance for discussions within the group
- To negotiate/facilitate conflicts or disagreements that may arise during group meetings
The skills you need
- Strong listening and communication skills
- Ability to create and maintain a safe environment where the participants' thoughts and feelings are valued, and group members are treated with fairness, equity and respect
- Lived experience of mental health or desire to learn
What's in it for you
- Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications
- Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
- Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Communications Volunteer for the London Borough of Sutton Group. As our Communications Volunteer you’ll make sure people know they have a local MS Society group to turn to.
In this role you’ll be able to develop your writing skills, and gain an experience of communicating across a range of digital channels.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a great idea to benefit people living with MS? At the MS Society, we campaign on a range of issues like welfare, treatments, care and support that people with MS need. We want to do more locally and want to support your ideas on making change happen. Together we can do more.
Perhaps you’ve spotted there are no blue badge spaces at your local supermarket? Or maybe your neighbourhood has no kerbs easy for wheelchairs to use? In this volunteer role, you’ll help drive change for people with MS in your community and develop your networking and influencing skills along the way.
As a campaigner you’ll bring your own ideas, local knowledge and personal experience to your campaigns. You’ll make decisions about your own campaign activities and collaborate with other campaigners in your area.
This role is flexible and aims to fit around you. Time commitments for this role may vary depending on your activities and the campaigning you’d like to do. This is an ongoing role.
Apply
1. Read through the role description carefully (available via file attached on the right hand side)
2. Apply online, and have a welcome chat with your support staff member
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
OVERALL PURPOSE OF ROLE
MAIN ACTIVITIES AND RESPONSIBILITIES
Using the voluntary working practices, policies, procedures and values set by Alex TLC, work with paid staff to ensure the charity shop business is run accordingly.
Work to the high standards expected at all Alex TLC shop premises according to the requests of the Shop Manager.
Work as a team member, taking full responsibility for all shop duties undertaken.
Participate in all training and legislative checks required by Alex TLC, statutory and specific to role.
CUSTOMER RESPONSIBILITIES (INTERNAL & EXTERNAL)
Maintain excellent levels of customer service (remembering customer service extends to colleagues and service providers, as well as customers), going above and beyond where possible.
TECHNICAL RESPONSIBILITIES
Expert knowledge of the safe and correct use of all equipment used in the day to day running of the charity shop, for example the till, steamer, pricing equipment. Training is provided.
OTHER FEATURES OF JOB
Hours of work are according to those agreed between yourself and the Shop Manager.
Opportunity for paid employment in our charity shops.
Opportunity to attend the Alex TLC Community Weekend and meet sufferers of leukodystrophy and their families. Volunteers assist in the running of activities during the Weekend and attend the social events included.
LOCATION
South East London Alex TLC charity shop premises.
PERSON SPECIFICATION
EDUCATION, QUALIFICATIONS AND TRAINING
DESIRABLE:
· GCSE, ‘O’ Level or equivalent Mathematics and English Language
· customer service
EXPERIENCE
DESIRABLE:
· Willingness to learn about leukodystrophy and the challenges our beneficiairies face
· charity shop or other retail
WORK BASED COMPETENCIES
DESIRABLE:
· Good customer service skills
· Good telephone skills
· Good writing skill
· Good numerical ability
· Good organisational ability
· Flair for display
· Computer literacy
BEHAVIOURAL COMPETENCIES
ESSENTIAL:
· Motivated
· Honest
· Committed
· Ability to work in a team
DESIRABLE:
· Enthusiastic
· Articulate
· Calm under pressure
· Methodical
· Resourceful
· Commercial acumen
We are only able to accept applications from UK residents.
Our Mission is to support anyone affected by leukodystrophy, support research, raise awareness and improve best practice within healthcare systems.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About QuilomboUK
QuilomboUK is a pioneering organisation dedicated to advancing diversity, equity, inclusion (D&I), and social justice. We champion a People First approach, embedding fairness and belonging into every aspect of our operations. As we grow, we seek a strategic leader to guide our Talent Advisory team in shaping equitable workplaces and empowering employees to thrive.
Role Overview
As the Manager: Talent Advisory, you will lead the Talent Advisory team (including Talent Advisors and Administrators) to deliver high-impact HR solutions that align with QuilomboUK’s mission and business goals. You’ll oversee the development of HR policies, advise leadership on complex employee relations (ER) and performance matters, and drive initiatives to enhance retention, engagement, and compliance. This role combines strategic oversight with hands-on leadership, ensuring our People & Culture practices reflect our commitment to social justice and equity.
Key ResponsibilitiesHR Strategy & Policy Development
- Design, implement, and refine HR policies, procedures, and frameworks that align with QuilomboUK’s values and legal requirements.
- Partner with the Director of People & Culture to integrate D&I and social justice principles into all talent processes.
- Stay ahead of HR trends and best practices, adapting strategies to meet evolving organisational needs.
Talent Advisory & Employee Relations
- Act as a trusted advisor to senior leadership on complex ER issues, performance management, and workforce planning.
- Resolve high-risk employee concerns with fairness, empathy, and adherence to labour laws.
- Lead investigations into grievances or misconduct, ensuring equitable outcomes and minimal organisational risk.
Team Leadership & Development
- Manage, mentor, and develop the Talent Advisory team, fostering a culture of collaboration, innovation, and accountability.
- Set clear performance expectations and provide regular feedback to ensure alignment with departmental and organisational goals.
- Promote continuous learning within the team, particularly in areas of D&I, social justice, and equitable HR practices.
Engagement & Retention
- Partner with the People & Culture team to design programs that boost employee engagement, retention, and belonging.
- Analyse turnover data and exit interviews to identify trends and recommend proactive solutions.
- Champion recognition initiatives that celebrate contributions aligned with QuilomboUK’s mission.
Compliance & Risk Management
- Ensure HR practices comply with employment laws, regulations, and internal equity standards.
- Mitigate organisational risk through robust documentation, audits, and training on HR policies.
- Lead compliance reporting and address gaps proactively.
D&I Integration
- Embed diversity, equity, and inclusion into talent lifecycle processes (e.g., hiring, promotions, succession planning).
- Advise leaders on creating inclusive team environments and addressing systemic inequities.
- Collaborate with stakeholders to advance external social justice partnerships and initiatives.
Qualifications
- Experience: 5+ years in HR management, with expertise in employee relations, policy development, and team leadership. Prior experience in mission-driven or D&I-focused organisations is a plus.
- Skills:
- Strong knowledge of UK employment law and HR best practices.
- Proven ability to resolve complex ER cases with diplomacy and cultural sensitivity.
- Excellent stakeholder management, coaching, and decision-making skills.
- Proficiency in HRIS systems and data-driven decision-making.
- Knowledge: Deep understanding of D&I frameworks, social justice principles, and workforce planning strategies.
- Alignment: Passionate about QuilomboUK’s mission and values, with a track record of advocating for equity.
Personal Attributes
- A confident leader who inspires trust and fosters psychological safety within teams.
- Strategic thinker with the ability to balance organisational priorities and employee needs.
- Resilient problem-solver who navigates ambiguity with grace.
- Unwavering commitment to fairness, inclusion, and amplifying marginalised voices.
Why Join QuilomboUK?
- Impact: Lead a team that directly shapes equitable workplaces and social justice outcomes.
- Innovation: Drive cutting-edge HR practices in a growing, mission-driven organisation.
- Culture: Join a collaborative, values-led environment where your voice matters.
- Development: Access to mentorship, training, and opportunities for career growth.
The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.
QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.
Help us build workplaces where everyone belongs. #TalentWithPurpose #SocialJustice #InclusiveLeadership
The client requests no contact from agencies or media sales.