Volunteer volunteer roles in streatham, greater london

ENGINEERS/MAKERS

Across the UK, our 60+ local branches help disabled people live the lives they choose. Our network of skilled volunteers respond to thousands of requests each year to design and make customised equipment free of charge.

Our Engineer/Maker volunteers are at the very heart of what our local branches do. They use their practical skills and creativity to help people with disabilities live fuller and more independent lives.

What the role involves

This is a varied role where local need shapes what you’ll be working on, but it often includes:

• Designing and making pieces of equipment for individuals with specific needs

• Using your practical skills working with metal, wood, plastic, or electronics (or a combination of them)

• Attending a monthly meeting of the local branch.

We can support you to develop the skills you need for this role, and there’s an induction that covers all the areas above. You’ll also have chance to discuss your role and any additional needs with us.

What you’ll need for this role

Essential

• Practical experience in working with one of the above materials

• Comfortable working with people, listening to them and understanding their needs

• Able to apply our risk management system

• Able to apply disability, equality, and inclusion practices

• Able to keep people’s personal details safe

• Willing to follow REMAP policies and procedures and a commitment to our values

Desirable

• Access to your own tools and workshop (or can access these)

• Able to drive or have good transport links

You’ll also need to complete the induction checklist, as well as a DBS check and reference check.

Where will I volunteer?

This role is largely home based, but will generally also involve visiting clients out in the community. Your local branches hold in-person meetings once a month or so.

Time commitment

This varies quite a lot depending on which cases come in, how complex they are and whether they fit your skills and experience, but it’s essentially a flexible role and there are no set hours.

Why volunteer

When you volunteer with us, you join a community of committed people with a passion for helping to improve the lives of others. We’re a volunteer led organisation and we couldn’t do what we do without your hard work, skills and commitment.

N.B. We’ll reimburse any out-of-pocket expenses during your time with us.

Join the Brotherhood: Your Compassion Can Build a Legacy!

Imagine a world where every man feels strong enough to be vulnerable. Where asking for help isn't a sign of weakness, but an act of profound courage. At MINDSET Charity, we're not just imagining it – we're building it, and we need you to make it real.

The silence surrounding men's struggles is a crisis that breaks hearts and costs lives. Sadly, suicide remains the biggest killer of men under 50 in the UK. Behind every statistic is a man, a son, a father, a friend, battling alone. MINDSET is here to change that. We're a brand new start-up charity, forging a brotherhood to inform, guide, and support men, empowering their mental well-being and self-improvement through vital services, events, and a powerful community.

This is your chance to be at the very beginning of something extraordinary. We're not just looking for volunteers; we're seeking pioneers with a burning desire to create a lasting impact. We need your heart, your skills, and your unwavering belief to help us get set up and launched, providing much-needed services to men in need across the UK.

Your passion, right now, can lay the foundation for a future where no man walks his journey alone.

Roll Up Your Sleeves: Shape Our Future!

We also have a crucial hands-on volunteer role available, where your skills will directly contribute to our setup and launch!

Graphic Designer: Volunteer Opportunity

At MINDSET you will bring our mission to life visually, creating compelling materials that resonate deeply.

As a brand new start-up, our visual identity is crucial – it's the first impression, the feeling we evoke, and the clarity of our call to action. We need a designer who can translate our passion, empathy, and impact into visuals that resonate deeply and inspire action.

This pivotal Volunteer Graphic Designer role is for someone who understands that design is more than aesthetics; it's communication that cuts through the noise. You will be instrumental in crafting our visual voice, creating materials that not only look incredible but also carry the weight of our mission, touching hearts and opening minds.

Imagine the profound impact: Your designs will be the visual handshake for men seeking support, the engaging invitation for potential volunteers, and the professional face that attracts vital partnerships. Every leaflet, social media post, and website graphic you create will directly contribute to building awareness, fostering connection, and ensuring Mindset's message reaches those who need it most.

Key Responsibilities:

• Brand Identity Development & Application: Work with the team to refine and consistently apply Mindset's visual brand guidelines across all platforms and materials.

• Marketing & Campaign Graphics: Design impactful visuals for social media posts, online campaigns, digital adverts, and promotional banners that tell our story and encourage engagement.

• Website & Digital Assets: Create compelling graphics, icons, and layouts for our website, ensuring it is visually appealing, user-friendly, and reflective of our brand.

• Print Materials: Design brochures, leaflets, posters, and other print collateral for events, outreach, and fundraising activities.

• Workshop & Resource Design: Develop clear, engaging, and professional layouts for workshop materials, guides, and self-help resources.

• Event & Fundraising Collateral: Create visuals for event signage, fundraising appeals, and partnership presentations.

• Visual Storytelling: Translate complex messages about mental health and self-improvement into accessible, empathetic, and inspiring visual narratives.

Are you ready to be a part of this incredible journey? We are building a charity, and we need your help and support.

Reach out today and tell us how you want to make a difference. Email your CV and a heartfelt message about why you're drawn to Mindset Charity.

Together, we can build a stronger Mindset. Together, we can save lives.

MINDSET Charity

Empowering Men Through Mental Wellbeing and Personal Growth

BFUK are seeking enthusiastic, compassionate volunteers to support the delivery of our creative and educational hospital workshops. These sessions not only offer children and young people the opportunity to be imaginative, learn something new, and socialise, but also serve as a welcome distraction from time spent in the hospital. There is always something new to experience; previous workshops have included various crafts, make-up artistry, indoor gardening, hands-on VR demonstrations and mocktail making!

Our workshops take place in Great Ormond Street Hospital on Tuesdays and University College Hospital on Wednesdays.

As a Workshop Volunteer, you will:

• Assist with the preparation of workshop activities and support the sessions to run smoothly
• Chat and engage warmly with children, young people and their families during activities, offering encouragement and support
• Adhere to safeguarding policies and report concerns to the BFUK Team
• Have the opportunity to plan and lead your own workshop, if you wish

What do we look for in our Workshop Volunteers?

• A desire to work with children (age 5-12) or young people (age 13-18)
• A passion for inspiring creativity and learning
• Commitment to BFUK’s core values: equity, empathy, empowerment, connection and advocacy

What do our Workshop Volunteers gain?

• Enhanced DBS will be provided
• Safeguarding Level One Training
• Direct experience working with children and young people
• Opportunities to develop teaching and facilitation skills
• Experience working within a hospital setting
• Opportunities to socialise with other members of our volunteer community

As a charity that supports children and young people, we make safeguarding individuals our top priority. For this reason, all volunteers are subject to an enhanced criminal record and disclosures check. We also ask all volunteers to adhere to our Safeguarding, Equality and Confidentiality policies. These are nothing to worry about and if you have any questions, our team are happy to support you.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

Mary's Living & Giving for Save the Children is unique - a vibrant result of the generous gifts of local individuals and companies being turned around by the skills and passions of volunteer teams, to create a destination retail experience. Selling womenswear, menswear, shoes, and bags to household goods, our shops can be found in the London villages and bring in vital funds for Save the Children.

Our Barnes Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

No Panic is a national charity helping people to manage their anxiety.

We are looking for volunteers to join our Social Media Engagement Team.

We are on Facebook, Twitter, Instagram, TikTok and YouTube.

The role of a Social Media Engager is to:

· Create and edit social media content about the support offered by No Panic.

· Create social media and podcast content with patrons, partners and other professionals.

· Amplify content published by other No Panic teams.

· Respond on behalf of No Panic to interactions with our social media.

You will need to provide a reference.

Expected amount of time spent doing this role is 3-4 hours a week, this will vary.

We ask you to commit to volunteer for a year.

Volunteers needed for the friendliest club in London!

Can you spare two hours a week to work with some of the friendliest, welcoming people

you’ll ever meet? If so, then please come and help our volunteers organise fun, engaging

activities at our ever-growing club for people with learning disabilities. No previous experience

is needed; you just need a caring attitude and sense of fun!

Our club is split into two age groups: 14-25 years and 25 years +. You have a chance to make a real

difference to either group by creating new experiences, helping our members to grow in

confidence, build friendships and learn new skills. Our specialist club leaders will support and

train you, and you’ll benefit from working in a very rewarding environment!

AlumUnite

AlumUnite connects schools, alumni, and donors through data-driven solutions to bridge education funding gaps and drive sustainable impact. Our foundation, a 501 (c) (3)- registered organization, facilitates funding, a crucial first step towards multiplying our impact, in collaboration with our partners.

AlumUnite tackles Africa’s education funding gap by leveraging data-driven insights and community engagement to drive resources to underserved schools. Enhancing transparency and mobilizing alumni and private sector support ensures equitable access to quality education, fostering inclusive learning and workforce readiness for the next generation.

AlumUnite connects schools with alumni and private sector funding using AI-powered needs assessment and data-driven insights. Our platform and suite of products (Circles, CodED, and Endowment Fund Builder) enhance transparency, mobilize resources efficiently, and ensure impact tracking—empowering schools with sustainable funding while improving education quality and workforce readiness across Africa.

Partnerships & Fundraising

Volunteer Role Description (remote, unpaid)

Support with unlocking corporate-matching initiatives across FT1000 employers and employees, particularly in the US.

Source aligned CSR/ESG partners, set up intro calls, and maintain partner CRM.

Support with reachouts to large foundations, NGOs, development partners, with interest in Education or interventions that can improve educational outcomes e.g.., sports, energy, technology, and internet, etc.

Weekly Time Commitment

2-3 hours per week

Duration of Volunteer Role (remote)

6+ months

Volunteer - allowance of travel expenses
Flexible hours
Kensington, Islington or Hackney

Ref: VOL-252
 
Are you a proactive, efficient and compassionate individual who is looking to make a difference?  If so, St Giles Trust is looking for a Pantry Volunteer to work at its London Pantries, where you will support the day-to-day operation of a community pantry at one of our London locations. You will work alongside the Pantry Coordinator and other volunteers to help create a welcoming, dignified, and well-managed space for local members. Tasks will include stock handling, customer service, and light-touch support such as signposting and meal planning tips.

About St Giles Trust
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes and the right support they need.  We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities – we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.

About this key role
As our Pantry Volunteer, you will help with specific Pantry needs such as stock rotation, manual handling, speaking to clients, and making them feel comfortable within The Pantry.  You will carry out and comply with all health and safety procedures and policies, ensure all labelling of food items are correctly displayed and ensure any items are within the correct date for displaying. 
Positively supporting members and always maintaining confidentiality, and creating a welcoming, dignified, and well-mannered space for local members. Tasks will include stock handling, customer service, and light-touch support such as signposting and meal planning tips.

What we are looking for

• Previous experience of working within a retail and customer-facing role.
• Supporting the daily running and operation of the Pantry.
• Supporting the Pantry coordinator ensuring the shop is well-stocked, clean and presentable.
• To carry out and comply with all health and safety procedures and policies, including food safety and manual handling.
• To ensure all food items are correctly labelled and within the given use-by date.
• Positively supporting members and always maintaining confidentiality.
• To assist customers to choose their shopping items and to complete simple forms.
• On occasion, offering meal planning advice along with recipes and food shopping tips.
• Helping to unload deliveries and ensuring food is correctly stored.

Please note: this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Interviews will take place on a rolling basis.
Closing date: 11pm on 23rd September 2025
Interviews: TBC in London Camberwell

Do you speak Farsi and are looking to give back to the local community? By joining our team of befrienders, you will support us to reach some of the most isolated adults in the community to reduce their feelings of loneliness, build friendships and provide support for mental wellbeing.

You will support individuals who struggle to communicate with others and help them to reconnect with their local community. You will support to relight a spark in a hobby, interest or encourage individuals to explore and participate in new social activities.

Loneliness and isolation can affect anyone in life, whatever their age or family situation. Official data from the Office for National Statistics shows that rates of depression doubled during the COVID pandemic, and one of the major causes of depression is isolation.

What you will be doing

• Agree a mutual time and frequency to meet in the local community
• To develop and promote a positive relationship with your befriendee
• To engage in conversation in Kurdish
• To encourage your befriendee to engage in social activities and support them in doing so whilst building their confidence
• To support your befriendee in developing their goals and social skills
• Encourage your befriendee to make links with community services, based on their identified goals

The skills you need

• Able to communicate confidently in Kurdish
• Ability to provide a supportive and inclusive atmosphere which motivates and inspires others
• Willingness to engage in activities in the community
• Able to maintain strict confidentiality and follow professional boundaries
• To be consistent in attendance

What's in it for you

• Supporting You - You will have a dedicated volunteer supervisor to support you in your role; Quarterly volunteer forums with the central Volunteering team and volunteers across Hestia; References for job applications.
• Developing You - You will gain knowledge and insight into issues that impact Domestic Abuse, Modern Slavery and Mental Health; You will have access to our extensive Learning and Development Programme; 40% of our departed volunteers secured a paid role at Hestia last year!
• Valuing You - Valuing You - We hold annual Volunteer Awards, outings, celebration, and social events for our volunteers to get together and have some fun; We reimburse travel expenses and up to £5 for lunch for your volunteering.

Here’s 5 reasons you’ll love to volunteer in our shops:

1. It's fun

2. It's flexible

3. You'll learn and share skills

4. You'll be making a difference

5. You'll work with a great team

We’re passionate about what we do, and love giving second-hand clothing a chance of going to a good home. Our shop teams are key to raising vital funds for our work and act as incredible advocates for the rights of children both in the UK and around the world.

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Volunteering in the shop

The Clapham shop is a modern, contemporary and urban street store, unlike any other charity shop you've ever seen - full of vintage treasures, gorgeous greenery and creativity!

Our Clapham Shop Volunteers are in the middle of it all, and there’s plenty to get involved with. You might be sorting and pricing stock, engaging with customers, ringing items through the till, creating fantastic window displays or keeping our shop floor looking organised.

It’s up to you how much you commit. We have volunteers who support for a couple of hours a week and some do more. Many people volunteer either a morning or an afternoon each week - this is something that will be discussed at the selection stage, after you’ve applied.

Why volunteer with Save the Children?

In over 110 countries, we support children to transform their lives. By providing live-saving short-term help, and pushing for deep-rooted social change, we help children take, their future into their own hands. We believe every child has the right to learn. Every child should have good food to fuel their bodies and every child should have medicine when they're sick.

Skills and experiences we seek

We welcome applications from people with a wide range of skills and experiences. You don’t need any retail or shop experience as full training will be provided. What’s important to us is that you are a team player, open to learning and to follow our policies as well as be an excellent representative for Save the Children. 

We know that our shop teams are stronger when they are inclusive and representative of their communities. Everybody can make a real difference. People come to us for all sorts of reasons, from all backgrounds, and we will do what we can to find a role that works for you.

What happens next?

After you’ve filled in an application, we will invite you for an informal trial shift. It’s a great opportunity to visit the shop, meet some of our existing volunteers and have a go at some of the tasks that you would be supporting with as a shop volunteer. Hopefully allowing you to get a feel for the role and make sure it’s for you. We also ask for a couple of references (these don’t have to be formal workplace ones, just someone who has known you for over 6 months and isn’t related). 

How to apply

Express your interest on email via the apply button. 

Please note that this is a voluntary, unpaid role, based in the UK. We are unfortunately not able to provide support with visa requests. 

Our vision for volunteering

Volunteering is and always will be at the heart of Cats Protection. It is joyful and inclusive. As a charity, working in partnership, together we transform the lives of cats, people and communities.

The difference you will make to cats and people

Thousands of cats each year rely on the help of animal charities because they have been abandoned, they have strayed or because there has been a change in their owner’s circumstances. Becoming an administration volunteer is just one way you can help improve the lives of cats in your local community. Our administration volunteers help provide vital admin support to our volunteer groups and teams across Cats Protection. They help keep up to date records of the number of cats that have been rehomed, collate supporter details and send out newsletters. This could be the perfect volunteer role if you have administrative experience, a passion for cats, or both!

You can expect us to

• Make you feel welcome, included and respected in line with our values and behaviours
• Support you in having a positive and impactful experience at Cats Protection
• Cover agreed out-of-pocket expenses in line with our Expenses Policy
• Provide you with access to learning, development and engagement opportunities

What we need from you

You’ll be:

• Recording relevant information related to your volunteer group
• Signposting enquiries to the relevant teams within Cats Protection
• Sending information to supporters, volunteers and to our Head Office
• Distributing information leaflets if required

Time expectation

Our administration volunteers usually spend 2 to 3 hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

You may be just the volunteer we’ve been looking for!

We are committed to building a diverse, compassionate and inclusive organisation where everyone can be themselves and do their best. We are courageous and compassionate in our purpose of helping people see the world through cats’ eyes. Together, we can make a difference. Together, we are all for cats. Join the UK’s leading cat welfare charity and help make a better life for cats, because life is better with cats.

Summary

The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces at our sites across Hertfordshire and Bucks including

Brindle Court, Watford
Northgate End, Bishop's Stortford
Our smaller sites in Stevenage, Hoddesdon and Hemel Hempstead 
Crest Rd, High Wycombe

Detailed description

Having access to a secure garden or outdoor area can be crucial for providing opportunities to socialise and relax, which can be invaluable for the mental well-being of our residents.

The gardening and growing volunteer will support our accommodation sites in maintaining their outdoor spaces, including:

·Weeding

·Sweeping

·Pruning

·Clearing leaves and large twigs

·Watering plants

·Planting bulbs and tidying up flower beds

We would love for this to be an opportunity to involve our residents and potentially lead a gardening activity with them, equipping them with knowledge and skills to maintain their own green spaces in the future. 

You will need:

• Enjoy working outside in all weathers.
• An interest/basic knowledge of gardening
• Role requires some degree of physical work and lifting/manual handling
• To work under your own initiative.
• Good communication skills
• Opportunity to meet new people and learn new skills

A full induction to the service and specific site will be provided as well as access to training and events throughout the year!

Some sites have basic tools however any additional tools and material required can be discussed with your volunteer manager .

What volunteers need:
You will be required to under go a Disclosure and Barring Service check and provide details of 2 x referees

What we will provide to volunteers:

• Reimbursement of costs
• Full training and induction
• Access to events and celebrations throughout the year 

About Kith & Kids
We provide activities, opportunities, information, and support for people with a learning disability or autism, their parents and siblings.
For all our projects and activities we are dependent on volunteers.

Our Xmas Project
9.30am to 5.30pm, Sat 27th - Wed 31stDecember, north London.

We are currently looking for energetic and enthusiastic volunteers, to join us on our fantastic fun-filled Xmas Social Development Project.

Volunteers and our members who have disabilities get to know each other as they take part in fun and challenging workshops including sports & games, arts & crafts, cooking and enjoying a day out in London.

What you'll do
On the project you and a fellow volunteer will be paired with one of our members with a learning disability or autism. You'll support and encourage them to take part in a wide range of activities led by professional therapists and workshop leaders.

Our core activities are sports & games, arts & crafts, drama, and music. Previous additional workshops have also included photography, football and cooking and you’ll plan your own exciting outing around London with a fellow volunteer and the Kith & Kids member you're linked with.

Not only is it a time full of fun and games for you and our members, but you are also a vital part in supporting our members to develop their social skills in a day-to-day environment.

Come along and get involved!

Male volunteers especially welcome (we need more – women too)!!

Requirements

What you need
You do not need experience. Full disability awareness training will be provided before you begin volunteering with us.
The only requirements we ask of you are enthusiasm, energy and to be open-minded.
Minimum age for volunteers is 18.

How much time?
The project runs for 5 days, 9.30am to 5.30pm, Sat 27th – Wed 31st December.
Everyone gets the most out of the project if you come for the full five days as you'll build a close relationship with the member you'll have been supporting and will create the most impact.

What we can offer you
We can reimburse your travel expenses and provide a delicious lunch each day.
We'll also provide excellent training before the project, and lots of helpful support.

By volunteering on our project, you'll also:

• Use and develop your skills
• Learn something new, get involved in fun activities with others
• Increase your confidence
• Meet new people and make friends
• Gain experience for (other) work
• Give something back to the community
• Do something fun and satisfying in your spare time
• Challenge yourself
   

What about training?
Volunteers must attend training and complete a free DBS check before you begin volunteering.

This is a great opportunity to get to know everyone at Kith & Kids: your fellow volunteers, some of our members you will be working with, and gives the opportunity to develop some new skills and expand your knowledge in our workshops.

Topics we cover include:

• Communication
• Autism
• Supporting emotions
• Safeguarding
• Creativity & Participation
• Epilepsy
   

When do I need to come?

Volunteers must attend training and complete a DBS check before taking part.

We'll be running face-to-face training in north London starting on the 20th September with lots of other dates to choose from.

In the meantime, we'll be meeting volunteers online from mid-September.

Training will take place in North London – once we have met you online for a chat, we will send you confirmation of our training venue details.

Volunteer Sunday Admissions Assistant

You'll be multitasking throughout the day, with a mix of responsibilities including customer service, ticket sales, promoting Gift Aid donations, shop duties, guiding visitors and providing information about the Museum and the collection. If you enjoy a fast-paced environment and love engaging with people, this is the role for you. 

The Volunteer Admissions Assistant role is all about making a lasting impression and creating a memorable visitor experience. You’ll be:

• Welcoming and engaging with visitors, sharing information about the museum and its collection.
• Selling tickets and gift shop items, ensuring smooth transactions and great customer service.
• Collecting data for Gift Aid and marketing purposes, including how visitors found out about us.
• Creating positive experiences to encourage return visits and word-of-mouth recommendations.
• Helping visitors explore the Museum through interpretation, answering questions and distributing trails, accessibility and family activities.
• Maintaining the gift shop, including restocking, counting stock, and setting up attractive displays.
• Conducting online research and building contact lists to support marketing efforts.
• Promoting the Museum locally, raising awareness and encouraging more visitors to discover what we have to offer!

Who we’re looking for:

We’d like to extend an invitation to anyone, particularly members of the local community.  Full training will be provided, we are looking for anyone with:

• Great customer service skills – you will be friendly and confident about approaching visitors of all ages and backgrounds
• Great communication skills – you will be able to clearly explain information about the Museum and ticketing to visitors
• Good computer skills – with training, you will be able to use our ticketing system, email and Microsoft Office
• Good Sales Skills – you will be able to promote ticket sales and gift shop items as well as encouraging Gift Aid donations
• Multitasking skills – with various responsibilities such as selling tickets, guiding visitors, and managing the gift shop, you will be able to juggle tasks efficiently
• A good telephone manner
• Good team working skills

This role offers plenty of variety, and you'll play an important part in making every visitor's experience unforgettable.

Training and support:

All volunteers will first be invited for a trial shift.  We have an induction and training process, during which we give volunteers the information they need to enjoy their time with us. Training is mainly 'on the job', supported by an experienced volunteer as well as the manager on duty. Volunteers are given regular feedback and we remain open to suggestions on how we can improve the volunteer experience. The Admissions Assistant receives continued training and development throughout their time with us.

Availability:

We are looking for Sunday volunteers to support our reopening.  We are looking for volunteers who would ideally like to donate 2-4 shifts per month, as a 11am-2pm shift, a 2pm-5pm shift, or a full day, for a minimum of 3 months. Ideally you will be able to start immediately, although this is not essential. Travel expenses up to £5 will be paid, with up to an additional £5 for lunch expenses if you are on a full day shift.

Please note: Applicants from some overseas countries are required to have a relevant work permit or student visa to volunteer in the U.K. We’ll need to see this for our records before volunteering can commence.