Volunteer volunteer roles in west kensington, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Overall purpose
Our Youth Club helps young people with complex medical needs and/or special educational needs to build confidence and develop independence and life skills. The Youth Club assistant will help the Activity Leads deliver our youth club for these young people and their siblings.
What will you do?
- Assist with various sports and leisure activities (e.g. table tennis, bowling, climbing), supporting the young people attending the club to participate
- Work with young people 1:1 or in small groups
- Help set up and clear away at the beginning and end of the sessions
- Participate in a briefing and de-briefing session before and after the club to help evaluate the skills, strengths and weaknesses of the young people after each session
- Help with any special projects the young people would like to do
- Attend initial training (half day)
- Attend a 1 hour supervision monthly meeting
- Liaise with the Youth club Lead in case of questions/difficulties
- Follow The Maypole Project policies and guidelines at all times whilst volunteering
Responsible to
Phil Price (Activities Manager)
Location
Activities currently take place across the Bromley borough with regular outings to leisure facilities across South East London.
Time Commitment
Youth club takes place every week on Thursday evenings.
Benefits to the Volunteer
- High quality training and support
- Experience of working with children with disabilities
- Experience in the field of youth development
- Become part of a friendly staff and volunteer team at The Maypole Project
About The Maypole Project
The Maypole Project provides a lifeline of support for children with complex and life threatening illnesses and their whole family. We provide a range of support services to all members of the family from diagnosis through treatment and beyond.
Person Specification
Education & qualifications
- Good general education (essential)
- Coaching qualifications and badges (desirable)
- Counselling, and/or childcare qualifications (desirable)
- First Aid training (desirable)
Previous experience
- No previous experience is required as training is provided (essential)
- Experience of working with children and young people (desirable)
- Experience of sports training with children of mixed ability (desirable)
- Working with people from a diversity of backgrounds (desirable)
- Working with diversity of disability in families (desirable)
Skills & knowledge
- Good communication and interpersonal skills (essential)
- Teamwork skills (essential)
- Knowledge of disability and how it can impact on families (desirable)
Attributes
- Self-motivated (essential)
- Able to work flexibly (essential)
- Approachable (essential)
- Ability to empathise with families in difficult situations (essential)
- Discreet and able to adhere to confidentiality procedures (essential)
- Commitment to equal opportunities and a non-judgmental attitude (essential)
- Reliable and punctual (essential)
Thanks for your interest in volunteering for The Maypole Project
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Volunteer Finance Lead
Reporting to: Operational Director
Hours: 10 to 15 hours per month (we can be flexible and work with your schedule)
Willowbrook Farm Charity
Willowbrook Farm Charity exists to create nurturing educational and cultural spaces in the Oxfordshire countryside that are welcoming, inclusive, and accessible to communities who have been historically underrepresented in rural environments — including people from racialised backgrounds, neurodivergent individuals, and young people with diverse learning needs.
In partnership with Willowbrook Farm (www willowbrookfarm co uk), where we host our activities, we aim to build a nationally recognised centre of excellence that supports personal growth, wellbeing, and connection with nature. Through hands-on learning, community building, and cultural exchange, we empower individuals and groups to explore sustainable living, ethical land stewardship, and the transformative potential of nature-based education.
Our Values
Community
We foster a culture of care, connection, and belonging. We create space for people to come together in joy, learning, and mutual support, building relationships rooted in respect and shared purpose.
Stewardship
We honour the land as a living system and recognise that the wellbeing of people and nature are deeply interconnected. We are committed to nurturing the next generation of ethical and responsible stewards — who care for the earth, each other, and future generations.
Equity & Inclusion
We are dedicated to removing barriers so that people of all identities, backgrounds, and abilities can access and participate fully in experiences of farming, countryside living, and sustainability. We celebrate diversity and work to create welcoming spaces where everyone can thrive.
Connection with Nature
We centre our actions on a deep respect for the natural world. We believe in restoring and nurturing the bond between humans and nature, creating a place where both can flourish in harmony.
Job description
We are thrilled to welcome a Finance Lead to support our Operational Director and Fundraising Team at a pivotal time for our charity.
After a challenging period of inactivity due to the impacts of Covid, we are excited to embark on a new chapter, as we are ready to restart our activities in 2025 and to develop our projects and create a positive impact in our community.
This is a unique opportunity for those eager to be part of a project evolving from its early stages to the launching of new initiatives. The volunteer will have ample opportunity to learn about charity structure, develop skills within the third sector and grow with the charity.
We are looking for a passionate and articulate person to fill this role.
What this position entails
We are looking for a dedicated volunteer who can provide long-term support to our charity as we prepare to relaunch our activities after a period of inactivity post-Covid.
The Volunteer Finance Lead will assist the Fundraising team and the Operational Director in creating budgets, clarifying budget limitations, preparing cash flow forecasts, and ensuring the charity has a comprehensive understanding of operational and project costs to help us secure necessary funding.
Ideal candidates should be genuinely passionate about our mission and values, work well in a team, and be able to communicate financial information clearly to those who may not have a finance background.
As a Finance Lead, your main responsibilities will include:
- Give general financial advice for projects, events and activities strategy.
- Take leadership in preparing cash flow forecasts.
- Clarifying budget limitations.
- Take leadership on producing projected budgets, outlining expected income and expenses for specific periods of the charity lifecycle, helping our charity plan our finances and allocate resources.
- Taking on leadership for producing all events/activities/projects budgets and keeping accurate reporting of post-projects income/expenses records and producing reports to the board of trustees.
- Monitoring the financial health of all our projects.
- Produce general quarterly financial reporting to management and the board of trustees, highlighting points of concern.
- Contributing to decisions regarding financial strategy for our projects.
- Understanding and reporting costs for specific areas: internal staff, delivery staff, running activities etc.
- Able to recommend improvements and implement changes on financial processes and procedures, supporting the operational team to have clarity on our financial health.
What do you need to become our Finance Lead?
Essential:
- 3+ plus experience with accounts/finance
- Fully qualified Accountant or relevant financial qualification.
- Highly experienced with budgets and cost management of projects.
- Numerate, accurate individual with strong Excel, Word, and presentation skills
- Professional approach.
- Experience of working with small teams and communicating financial information clearly to those who may not have a finance background.
- Able to work on own initiative with a conscientious approach, always looking to continuously improve processes and be dedicated to the improvement of our charity's financial processes and procedures.
As a volunteer-led charity, it’s essential for us to find someone who understands the importance of being part of our team and engaging in the growth of the charity. Therefore, we will prioritise applications from volunteers who are committed to a long-term partnership and want to be an integral member of our team.
By getting involved you will gain:
- A chance to expand your skills in charity strategic operations and fundraising.
- This is an excellent opportunity for professionals eager to utilise their talents to address community needs and contribute to reducing inequality.
- Additionally, this is an excellent starting point for those wanting to work in the third sector but lacking the experience.
Location: Fully Remote. But we welcome those who wish to come and visit the farm at least once to understand more about us.
Commitment:
We estimate that you'll need to commit around 10 to 15 hours each month. However, depending on the specific projects/events running, there may be times when you need to invest more time, while other months might require less support. We're looking for a volunteer who is excited to build a long-term partnership with us and can adapt their schedule as needed.
We can be flexible and work with you to find hours that fit ours and your schedule, working out of office hours or weekends - all help is much appreciated!
As a volunteer-led charity, we prioritise volunteers who want to become part of our team of volunteers rather than those looking for a temporary assignment. Therefore, we won’t accept applications from volunteers who cannot commit to at least 5-6 months with us.
How to apply:
Candidates must have the legal right to work in the UK at the time of application.
Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity.
We will be holding interviews starting on the 15th May.
If we find some great candidates, we may close the vacancy earlier than the application deadline mentioned. So don't delay - apply today!
Job Notes:
The volunteer acknowledges their responsibility to perform their tasks diligently and to promptly inform their line manager of any concerns that may arise during their volunteering period. Given the time commitment required for this position, we regret to inform that we cannot provide references for volunteers who serve less than three months with us.
Candidates must have the legal right to work in the UK at the time of application.
Please send your CV and cover letter demonstrating your relevant experience and why you would like to get involved with our charity. We will be holding interviews starting on the 15th May.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for 3 experienced creative writers who will enjoy planning, updating and delivering the content for our website, as well as other digital and print materials. We are looking for 3 skilled professional who can write compelling and persuasive content, who will help ensure a consistent tone across all our digital and printed communications to promote awareness and engagement.
We deal with a wide range of people and professions, which means that it can be difficult to consistently communicate with everyone effectively. Therefore, a communication and marketing volunteer will help to market our projects, services and the condition more widely than we are currently able to do. This includes creating and helping to distribute marketing materials, creating content for the Burning Nights CRPS Support website and helping us create and develop a communications and marketing strategy.
Key Tasks and Objectives
- Copywriting: Create well-written and compelling copy for use in leaflets, packs, one-page/fact sheets, fundraising/promotional materials, membership packs and on our website
- Case study writing and storytelling: Help communicate our impact via stories and case studies that we can use on our website, in marketing materials, or for our fundraising materials
- Web copywriting: Create and update engaging content for our website that adheres to our brand
· Email/E-Newsletter content: Write compelling email content for our various e-newsletters that is relevant and has clear call-to-actions. This will be in conjunction with our email marketing volunteers
· Communication materials review: Review our existing communications materials. Recommend edits that will provide us with consistency in writing style and tone, accurate spelling and grammar, and a clear and engaging voice for our organisation. Evaluate the way we communicate with volunteers, members of the public and helping us to develop better ways of doing this
· Social media snippets - create information and case study snippets for the various social media platforms
· Press Releases and any content that could be used in different channel
· Brochure/annual review writing: Create or update copy for a brochure or our annual review, highlighting our impact current and potential stakeholders
To drive change for Complex Regional Pain Syndrome (CRPS) & ensure people whose lives have been touched by this condition are not alone.





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Brompton Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Askew Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Nova New Opportunities is an educational charity based near Ladbroke Grove. As we ease out of London, we are looking for volunteers to help on day trips in and around London to support families in getting back to normality again.
Trips will include anything from horse riding through to the beach, farms and Kew Gardens. This is an opportunity to help families from marginalised communities while gaining experience of working with a small, friendly and supportive charity.
Volunteers will help the group leader to accompany groups of parents/guardians and their children on a variety of cultural/fun trips, helping to make them feel welcome.
Suitable volunteers will be reliable and sociable and enjoy working with children. Volunteers must be available for day trips during school holidays, as this is when most of the trips take place.
Volunteers receive a full induction, and support from the Children and Young People Coordinator. Travel expenses on the outings and any entrance fees are covered, and some further expenses can also be claimed.
Please send your CV along with a cover letter outlining why you would like to support Nova.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our South Kensington store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
We need dedicated volunteers to work at our Kings Road store. If you have a passion for fashion (especially second-hand), amazing customer service skills and you are keen to learn new skills, then this opportunity is for you. As a volunteer you will also be involved in receiving, sorting, steaming, and pricing our lovely donations, serving at the till, and using your creativity to create displays around the shop. Training will be provided. As a volunteer, you will be helping to raise money for the Octavia Foundation and support the work we do in the local community.
About Octavia Foundation Shops
We are Octavia. Founded by the Victorian philanthropist Octavia Hill in the 1860s, our work today covers three areas: homes, support, and care. We provide Londoners with quality, affordable housing, allowing many people to remain in the city who otherwise would have been priced out. We empower people, connecting them with opportunities for a better life. And we look after the elderly and vulnerable, with tailored and personalized care. We are for hope, for communities, and for connections. For the common good.
What are we looking for?
We are looking for friendly volunteers who adhere to our values of being reliable, respectful, responsible, and resourceful. You will be a good team member who we can expect to volunteer in our shops for a minimum of 4 hours a week.
Practical Considerations
We do reimburse Travel and Lunch expenses in line with our policy.
Job Type: Volunteer
Pay: n/a
Benefits:
- Travel Expenses claimable
- Store discount
Flexible language requirement:
- English not required
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
- Weekends only
Work Location: In person
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our busy Homework Club is part of our delivery of child and family support services, in order that low income and vulnerable families have improved access to services, employment opportunities and life chances.
In response to requests from parents and young people, the Centre provides after-school Homework and Study clubs during term time. Children from three local primary schools, and a few from Year 7 attend the club. Many come from families where English is a second language.
Volunteers sit on a table with 1 or 2 children and provide help with their homework, maths and English work mostly, and some reading. Volunteers commit to one session a week on Friday (3.30 – 5.30pm).
Our Mission
Each Person Matters: The Cardinal Hume Centre enables families, children and young people to overcome poverty and avoid homelessness.
What are we looking for?
- Ideally you have some experience in teaching, either professionally, voluntary or at home with your own children.
- You are friendly, patient and can have rapport with children easily.
- Able to help with maths and English at primary school level.
What is the time commitment?
- Ideally at least one academic term
- Fridays, 3.30 – 5.30pm at The Cardinal Hume Centre and we are trialing an outreach sessions at a local Library & Hotel on otger weekdays
How will you be supported?
- You will be supported by the Family Services staff team.
- You will have access to wide range of e-learning topics. Child safeguarding and fire safety awareness is mandatory for all new volunteers.
- You will be reimbursed for travel expenses.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A bit about this role
As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising volunteers use their passion for cats and people to raise the vital funds needed to help more cats and kittens in need. As a fundraising volunteer we want to support you to fundraise in whatever way suits you best – whether that’s organising a fundraising event, fundraising online, promoting fundraising activities on social media, completing administration or supporting the development of new fundraising ideas! Whatever your skill set, this could be the role for you!
What can you expect to be doing?
This is a really flexible role – you can choose what you’d like to get involved with:
- Face-to-face fundraising – organising or helping with fundraising events, running supermarket collections and fundraising stands, monitoring collection tins
- Online fundraising – setting up online appeals, increasing social media engagement to maximise funds raised
- Marketing – spreading the word about our fundraising activities, for example on social media and with the local press
- Completing administration – processing donations, sorting and recording donated goods, completing Gift Aid paperwork
- Championing our work – getting involved with developing new fundraising ideas and increasing community engagement
What are the benefits to you and the cats?
You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise vital funds through fundraising activities. You will also meet new people, make new friends and be part of a dedicated group of volunteers. Whether you’d rather be out and about, or volunteering from your own home, there are so many ways to fundraise.
We’re looking for someone with
- Good communication and interpersonal skills
- Willingness to be part of a team
- Good organisational skills
- Flexible approach
- Knowledge of local community networks (would be an advantage)
Time expectation
This is a flexible role that can fit around your other commitments. You’ll be part of a team all working together to raise vital funds while having fun in the process!
Support, guidance and keeping you safe
At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.
The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.
Making a better life for cats, because life is better with cats


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our 270 local groups play a vital part in supporting people affected by MS. They provide sense of belonging, unity and friendship. And they deliver services and support for their local MS community.
We are looking to recruit a Support Volunteer for the Surrey Group. As our local group Support Volunteer you’ll help people affected by MS find information about local and national services. That could be helping someone access local information about the care or benefits they need or giving them a hand with a grant application. See a video about one of our Support Volunteers here.
In this role you’ll be able to develop your listening and communication skills, as well as your knowledge of local services. Most importantly you’ll help people affected by MS to access the help they need.
Time commitment
We estimate this role will need around 2 hours a week. Our roles are flexible and aim to fit around you. Time commitments for this role may vary depending on your activities. This is an ongoing role.
This is a great opportunity to gain experience within a large charity and develop your existing skills and learn new ones. We need you to get involved and help make positive changes to the lives of people affected by MS.
About you
You’ll have an interest in the MS Society and the work that we do, as well as the enthusiasm to represent both us and our values locally. You will understand the needs of people affected by MS in your area and be sympathetic to the needs and motivations of volunteers. You’ll be confident using Microsoft Office, the internet and email. You’ll be able to apply disability, equality and inclusion practices and understand and apply our risk management system. Ideally you’ll understand the local area and organisations that provide local services.
You will be reliable and easy to contact and you need to live in or near the local area the group to carry out this role.
Apply
1. Read through the role description carefully
2. Please apply online
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Healthwatch Greenwich use our website and social media to communicate what we do and where people can go to access the support they need.
As a Digital communications volunteer/social media volunteer you will be supporting Healthwatch Greenwich to manage our social media and website by creating and/ or reviewing content and responding to people’s comments or queries.
Why should you be a Healthwatch Digital communications volunteer/ Social Media Volunteer?
Stay up to date with the ways that social media and websites work. With an ever-changing environment, this opportunity will enable you to freshen up your digital skills. Working alongside Healthwatch staff, you will help to manage and contribute to our website, social media and other digital platforms. You’ll make a difference by helping to keep the public up to date with the latest news, enabling people to share their views and communicate the number of ways people can get the support they need.
What will the role involve?
• Assist in the creation and scheduling of social media posts for Twitter, Facebook and Instagram
• Design high quality graphics for online and print promotion of our events (ideally using Canva)
• Help us increase our reach by writing engaging copy for our website and social media channels
As part of this opportunity, you will also:
• Develop graphic design and copywriting skills.
• Learn to manage cross-channel communication and gain project and time
management skills.
• Create new content that you will be able to add to your portfolio.
• Meet fellow like-minded people by joining the Healthwatch Greenwich volunteer community.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Safeguarding Helpline Volunteer will support our award-winning Safeguarding Helpline Team, helping us to offer a high-quality service to people in need of advice and support.
Our helpline takes over 8000 calls a year, with call volume increasing 25% each year. 75% of our calls are from people in crisis and 20% involve children at risk of harm. To help us maintain an efficient service, we need volunteers to help administer our calls, you would not be expected to give expert advice. This role is instrumental in helping us to work in a more efficient way and ensuring an excellent service is given to our customers.
Specific Responsibilities
- Answer incoming calls as a first point of contact.
- Open a referral and complete basic details about the caller, passing call to an appropriate team member.
- Open emails and transfer information to a referral, before passing on to an appropriate team member.
- Answering basic questions when taking a call.
- Assisting safeguarding team with general administration.
Person Specification
We are looking for someone who will not only suit the role, but who also fits our culture. Although this role does not require the volunteer to be a Christian, Thirtyone:eight are a Christian charity.
Essential Personal Characteristics and Qualities:
- Honesty
- Integrity
- Openness
- Collaborative
- Solution-focused
- Learning
- Creative
- Fair
- Committed
- Passionate
Skills, Experience and Motivation:
- IT proficient and confident using different microsoft systems (all necessary training will be given though).
- Thorough approach to work and a good attention to detail.
- Ability to remain motivated during repetitive tasks.
- Understanding of the importance of confidentiality.
- Demonstrate an excellent level of customer service, care and empathy.
Please note that this position is not deemed to meet eligibility for an enhanced level DBS check. However, the post-holder will be expected to supply a self-declaration and a Basic Criminal Records Disclosure Certificate prior to commencement of employment as part of our Safer Recruitment Policy.
Independent and thought-leading, we equip organisations, churches, other faith groups, individuals and government with safeguarding tools they need




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Home-Start Camden & Islington (HSC&I) offers free, confidential support and practical help to parents of children under five in the London Boroughs of Camden and Islington who are struggling.
We are looking for volunteers with parenting or child caring experience to support families for 2-3 hours per week, for a minimum of one year upon completing the preparation course.
We provide a preparation course for all volunteers before they start to visit families, which covers all the essential training and information you will require.
The main task of a volunteer is to visit families in their own homes on a regular basis, to offer a combination of the following: Friendship / Practical Help / A listening ear / To accompany to appointments, or help access local amenities / The opportunity to share ideas of skills, leading to increased parental confidence / Links to community resources and support systems
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Joining this role means you'll be at the heart of providing essential support to families facing the unimaginable; caring for their child who's life will be short.
Many families in Wales are unfortunately facing this challenge alone, without support from others.
As a Practical Family Support Volunteer for Tŷ Hafan, you will assist families in need with various light tasks such as cleaning, tidying up and laundry.
Your contribution will go beyond housekeeping; it's about taking some of the pressure off and giving families the breathing space they need to spend more precious time together.
This role offers the satisfaction of knowing you are making a positive impact on families with a child with a life-shortening condition, by helping them create a tidy, clean and safe home environment that reduces their daily stress and worries.
Most importantly, you will be helping us to ensure that no family faces this challenge, alone.
Considerations:
Age requirement: 21+
Location: Across South & West Wales (in your local area)
Time commitment: Flexible and can be adjusted to accommodate your personal schedule. The support plans designed for referred families are typically structured to span a period of six weeks.
Background checks: Enhanced DBS check, 2 references and induction/training course required before starting.
Due to the nature of the role, we are looking for volunteers with some skills, experience and knowledge of gardening, either as a profession or as a hobby.
Activities include:
Activities include helping families with light housekeeping tasks such as; cleaning, dusting, vacuuming and laundry, giving them the space they need to be there for their child who needs them.
We are looking for volunteers who:
•Can empathise with the families you are helping and show them kindness and respect;
•Are reliable and flexible and committed to volunteering on a longer term basis;
•Will follow our health and safety guidelines, policies and procedures and report any issues or concerns to the Family Support Volunteer Manager;
•Are respectful of the privacy, preferences and needs of the families you are supporting;
•Are polite and friendly;
•Can adapt to different situations and challenges;
•Enjoy making a difference in the lives of others
At Tŷ Hafan our people values are working together, demonstrating compassion, providing excellent service and taking ownership.
We expect all colleagues and volunteers to behave with high levels of integrity and to represent our values as a core part of their role.
Training you will receive:
You will receive a comprehensive introduction to Tŷ Hafan and your role, to include an in-person Induction and Training Programme as well as additional e-learning.
You will be a part of a friendly and supportive team who will assist you with any queries or concerns through regular and ongoing meetings.
Other role and organisation specific training is available including both supplementary and mandatory training.
All volunteers must maintain their mandatory training to continue in their role.
The benefits of becoming a Practical Family Support Volunteer in Family Homes:
•Make a positive difference in the lives of children with life-shortening conditions and their families, by helping them to maintain clean spaces for them to enjoy;
•Attend Volunteer Celebration Events throughout the year;
•Meet new people and join a friendly community of volunteers, passionate about helping others;
•Expenses will be provided following discussion about the role.
This role is purely voluntary and this arrangement is not meant to be a legally binding one or an employment contract.
You will be asked to complete an application form and provide two references via our Volunteer Management System, BetterImpact
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.



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