Volunteer volunteer roles in whitley bay, england
Role: Head of Local Operations (Scotland & Northern Ireland)
Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in Scotland and Northern Ireland. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.
Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Director of Local Operations.
The client requests no contact from agencies or media sales.
Job Description:
Youth Advantage UK is seeking a volunteer Head of Local Operations to lead the launch and on-going delivery of its commissioned research projects in England and Wales. The focus of these projects will be obtaining and analysing primary and secondary data in order to help smaller community organisations improve their ways of working and effectively report on their impact. The successful candidate will be responsible for ensuring their teams deliver these projects within the agreed time-scales and in line with the goals agreed with the commissioning organisations, growing Youth Advantage’s reputation and reach.
Working closely with the Departmental Director, the ideal candidate will use their prior experience to effectively contribute to the organisation’s ability to enable evidence-based, positive local change. They should have excellent leadership, writing and speaking skills, IT literacy, and the ability to work well independently and in a team.
This role reports directly to the Director of Local Operations.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About YAUK
Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects
that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.
Please note that this is a VOLUNTEER role.
We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.
This is an opportunity for someone who holds a PhD or Research Master’s degree to join our team as a Research Manager, and use their experience in guiding and managing our research function(s). Initially there will be a focus on managing the preliminary research function, which carries out research on specific topics to best inform, guide and direct our work in protecting the rights and interests of young people.
Responsibilities
· To manage welfare of researchers
· Look after day to day management and support of teams, stand in for absences (including undertaking research tasks, where necessary).
· Monitor and report on performance
· To advise on and provide feedback on matters of research
· To line manage senior researchers
· To advise on, guide and manage research workflow, ensuring of ethical research and policy compliance
· To ensure of a focus on organizational goals
· To lead planning as required
· To have oversight on research being carried out and the outcomes of such, ensuring it is to a high standard
You will need
· A PhD or Master’s degree
· To have experience operationally in a research role
· To understand how to motivate a team and manage others
Benefits
This is a UK based 100% fully remote and flexible role with a time commitment of 5 hours per week.
Supportive Team and Management to enhance your skills and build on your experience.
Your work will help transform and empower many young people’s lives, rights and interests and assist in promoting equality for all young people.
Why volunteer with us?
We are a supportive and friendly organisation that takes pride in developing and nurturing our staff and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations.
We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organisation, enhance your skills, and gain valuable experience to help you begin your career in Research as we endeavour to grow our organisation and continue to make positive changes to the lives of young people. If this sounds like you and you are interested in applying for this position, please submit your CV.
We look forward to hearing from you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
International Aid for the Protection & Welfare of Animals (IAPWA) is a UK-registered animal welfare charity dedicated to creating a better future for animals in need.
IAPWA are currently seeking an Event Co-ordinator to join their UK team to support their ‘Dip for Dogs’ fundraising initiative.
From identifying locations to host a charity ice bath event, to recruiting and supporting volunteers to assist on the day, you will be part of a charity who are passionate about making a difference to the lives of animals in need.
IAPWA (International Aid for the Protection & Welfare of Animals) is a UK registered charity dedicated to creating a better future for animals in need

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Befrienders needed now in Cardiff and the Vale
Age Connects Cardiff and the Vale are reaching out to find new volunteers to help our older clients stay in contact with the outside world. Many older people remain alone at home for long periods of time, with only the TV for company. You can get out into your community and help an older person combat loneliness and isolation.
No experience is necessary. If you could spare just an hour a week to support an older person and bring some cheer into their lives, we would love to hear from you.
You just need to have good communication skills, be a good listener and enjoy having a chat.
Opportunities across Cardiff and the Vale, South Wales
Volunteer today to support older people in Cardiff and the Vale. Volunteers need to be aged 18 + and make a minimum commitment of 6 months..
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.
What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.
In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
We would particularly like to recruit support volunteers within the Downpatrick area (last Wednesday of every month)
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Event
Key requirements
- This role requires one reference
Location
Region
- Northern Ireland
Additional location information
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Particularly looking for Volunteers in Downpatrick area - Last Wednesday of Every month
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for someone with Social Media Marketing experience who has the ability to analyse data and identify trends to improve our social media strategies. We have a small team of volunteers who create and post our content but we are battling the algorithms.A large part of our findraising efforts rely on our reach across Facebook, Instagram, X (Twitter), Tik Tok and Blue Sky and this allows us to keep our dogs fed and well cared for. Understanding how each platform works, its features and its auidience is a key part of this volunteer role. Although a remote position you will be joining a warm and friendly team who are in contact daily when needed so you will receive all the support you need. Come and join us and help stray dogs and former death dogs have better lives.Saving Strays is run by volunteers only, please ensure that you are serious about volunteering and dedicating some of your free time to the charity.
We save dogs from the streets and death row and restore their health and dignity. We rehabilitate and rehome where possible respecting their sentience




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports to: Chief People Officer
Direct Reports: HRBP Lead, HR Managers
Team Structure: Six HR Teams (HRBP team, Recruitment, Learning & Development, Volunteer Relations, Policy, and Engagement) – supported by Senior HR Officers and HR Officers
Location: Remote, UK-based
Time Commitment: 12 months minimum | Part-time | Flexible hours
About the Role
We are seeking a volunteer Head of HR to lead and oversee our HR function at a pivotal time in YouthAdvantage UK’s ambition to become a registered charity.
Reporting into the Chief People Officer, you’ll provide strategic leadership to a multi-layered HR structure, directly managing our HRBP Lead and HR Managers, and overseeing five core teams that support the organisation’s people and culture strategy.
This is an ideal opportunity for an experienced HR leader who wants to give back by mentoring the next generation of HR professionals, shaping policy and practice, and helping us build a strong, inclusive, and values-led volunteer workforce across the UK.
Please note: This is a voluntary and unpaid role. There is no direct financial compensation or future paid opportunity attached.
Key Responsibilities
•Provide overall leadership to the HR function, ensuring alignment with the organisation’s mission and values.
•Manage and coach HRBP Lead and HR Managers to ensure smooth delivery across all people-related functions.
•Oversee and guide the five core HR teams:
oRecruitment – ensuring effective onboarding of skilled and diverse volunteers.
oLearning & Development – supporting volunteer upskilling and capability-building.
oVolunteer Relations – maintaining engagement, support, and wellbeing.
oPolicy – upholding inclusive, clear, and robust HR governance.
oEngagement – fostering culture, recognition, and retention.
•Partner with the Chief People Officer on strategic planning, workforce design, and key organisational initiatives.
•Lead succession planning and ensure continuity across all volunteer HR roles.
•Monitor performance and facilitate cross-team collaboration.
•Champion inclusive, accessible practices across the organisation.
What We're Looking For
We’re looking for someone who’s experienced enough to hit the ground running and humble enough to grow with us.
You’ll be most successful in this role if you have:
•Solid operational HR experience, ideally across generalist and specialist areas such as recruitment, employee relations/law, L&D, and policy.
•Previous line management experience, with a demonstrable record of supporting and developing HR team members or volunteers.
•A practical, sleeves-rolled-up approach - someone who is hands-on, accessible, and able to get things done in a busy, volunteer-led environment.
•A strategic mindset, but also the willingness to dig into day-to-day HR activity and problem-solving.
•A collaborative, coaching-ready attitude - this is a great opportunity for someone who has enough experience to stand on their own feet, but is open to being coached by the Chief People Officer to further develop their leadership style.
•Good communication and people skills, with the ability to work across different functions and with a wide range of volunteers.
•An interest in or understanding of the third sector and volunteer engagement is a bonus, but not essential.
•Experience working remotely or in hybrid teams is helpful.
•Above all, a genuine passion for youth empowerment and a belief in what we’re building at YouthAdvantage UK.
What You’ll Gain
•A chance to lead a national HR function with real-world complexity and purpose.
•The opportunity to mentor and develop emerging HR talent.
•Practical experience shaping HR strategy within the third sector.
•Recognition through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment
Important Information
This role is completely voluntary. There is no financial payment, benefits, or employment status. It is ideal for experienced HR professionals looking to give back, stay active in leadership, or contribute to a values-led organisation in a meaningful way.
Apply Now
If you're ready to roll up your sleeves and help shape a dynamic, inclusive, and youth-focused volunteer organisation, we’d love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you enjoying talking with people and helping them based on your life experiences?
Are you able to volunteer a few hours a week?
Yes? We’d love to hear from you.
What is knus?
knus is the UK’s first free, confidential, mental health peer support and coaching online chat service. knus offers mental health educational plans, relaxation experiences and live workshops.
What does knus mean? 'hug' in Danish.
Here’s some further information on what’s needed:
Are you over 18 and living in the UK?
You must be over the 18 years of age and live permanently in the UK.
Do you have a laptop?
A laptop and a quiet space to volunteer is essential.
How much time can you give?
A minimum of 3+ hours per week is required. We are flexible and like to work around you.
Do you like to learn?
We provide training for all volunteers that join us. Our peer support training is CPD accredited. 20-25 hours of volunteering training is required and is self led online.
If you’re interested head over to our website and we can have a chat or apply here.
Please note - all successful volunteers are required to donate the cost price of £20.60 for an Enhanced DBS check. If you've got a current Enhanced DBS on the update service, this cost will not apply.
You must be a UK resident to apply for this role.
To always be ‘by your side’ when you need mental health peer support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Volunteer Role Profile
Volunteer Role: Branch Trustee
Volunteer Manager: Alongside other local Branch Trustees
Where you will be based: Community
Why we want you
We are the RSPCA and it's our vision to live in a world where all animals are respected and treated with compassion. Our volunteers are incredible, they play an essential role in helping us carry out our important animal welfare work every day.
As a trustee of a branch you will have the chance to influence how we care for and prevent cruelty to animals. We are looking for people from all social and cultural backgrounds, with a variety of experience and skills to draw on, whether these have been formed through life or work situations.
You'll be passionate about animal welfare and alongside other trustees, will manage the affairs of a local RSPCA Branch to promote and provide animal welfare within the branch area.
As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary dependent on whether or not the trustee takes on additional duties such as the role of chairman, treasurer or secretary.
Trustees are elected for a 12 month term each year.
For more information on becoming a Charity Trustee, and to ensure it’s the right decision for you, we recommend visiting the YouGov website
What you will be doing
- Familiarising yourself with and supporting the aims and policies of the RSPCA
- Familiarising yourself with the branch rules and following them at all times
- Working with your fellow trustees and branch officers and jointly acting in making decisions for the best interest of the branch and the RSPCA.
- Ensuring the branch meets all the minimum animal welfare standards (MAWS). Where they are not met, working with national RSPCA staff to meet them as soon as practicably possible
- In conjunction with your fellow trustees and Branch Support Specialist (BSS), writing, adopting, monitoring and reviewing a branch development plan setting out the short and long term aims of your branch
- Actively participating in branch committee meetings and attending the branch annual general meeting and regional conference.
- Having an awareness of the outcomes of regional board meetings and supporting regional initiatives.
- Actively promoting and advertising to recruit new branch trustees and volunteers.
- Welcoming new trustees and volunteers to the branch.
The skills you need
- Aged 18 or over
- A current member of the RSPCA (please see RSPCA website for details on how to become a member)
- Able to work with people from all backgrounds and have good interpersonal skills
- Specific skills such as finance, legal, fundraising, project management, business experience, awareness of employment and/or charity legislation can be useful to help ensure we have a sound and robust business model and long term strategic development plan, however they are not essential.
- Commitment, common sense and the ability to be objective is vital
- Creativity, innovation. A person who can bring different experiences and fresh perspectives to the Board and help put those ideas into action
What's in it for you
- Meet like-minded people who share your enthusiasm for animal welfare
- Use your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare
- You will be volunteering at the heart of the local community
- Full training via our trustee course
- Ongoing support is also provided by regional and national RSPCA staff in addition to additional training provided by the relevant branch
Disclaimer
Before you can start volunteering you’ll need to complete our simple online Health & Safety course and any associated training required for your role.
New RSPCA trustees are provided with a link to our intranet to view our Guidance for Branch Trustees and are also asked to attend a training course which provides information and guidance about a trustee’s role and responsibilities. Trustees must sign a Trustee Declaration of Willingness to Act to clarify that they are not disqualified from being a trustee and that they accept the post.
Tetanus is a life threatening bacterial disease caused by an infection in an open wound. All volunteers must be suitably protected. We recommend that volunteers check their vaccination history with their GP. If a volunteer has not had the required doses, the GP should offer them free of charge as part of the UK vaccination schedule.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Lead a dynamic, mission-driven charity at a pivotal time in its development. As Chair of Trustees, you’ll play a central role in shaping the future of the Surrey Hills Society – championing one of England’s most treasured National Landscapes.
This is a unique opportunity to lead a passionate and growing charity dedicated to conserving, enhancing and celebrating the Surrey Hills National Landscape. You’ll work closely with trustees, our small team and volunteers to provide strategic direction, strengthen governance, and grow the Society’s reach and impact. Ideal candidates will bring senior leadership experience, strong communication skills, and a collaborative approach to chairing a diverse and committed Board.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our amazing volunteer team in this flexible opportunity that puts you at the heart of our work supporting blind and partially sighted people. You’ll make taking part in events and carrying out volunteering easier and more enjoyable for our customers and volunteers with sight loss.
You’ll take some of the stress and anxiety out of getting around and taking part in activities as a blind or partially sighted person. The help you give will encourage people to do more.
What you’ll be doing
• Sighted guiding / giving practical help to individuals in and around venues, so they can take part in events.
• Supporting volunteers with sight loss with their volunteering activities which range from facilitating a regular community group to delivering a talk about sight loss to a local business. Your role would involve things like guiding; Meeting and greeting at group activities or creating a welcoming and interesting display stand at events.
In this role you will only be helping individuals in places open to the public, often in a group setting. We will provide training in sighted guiding techniques and understanding sight loss.
What you’ll gain from the role:
• An opportunity to give something back.
• A chance to build a strong community.
• A sense of achievement through the difference you make.
• A chance to be part of a team of like-minded people
• An opportunity to develop and explore different roles with RNIB, including our internal job vacancies.
In return for donating your time we will provide:
• A rewarding experience.
• A great Induction and training.
• A supportive manager.
• Regular updates and catchups.
• Expenses.
• An opportunity to connect with other volunteers.
How often will I be needed?
- 4 Hours per Event
Key requirements
- This role requires one reference.
Location
Region
- Scotland
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- • An outgoing, friendly approach to meeting new people. • An empathetic and professional manner. • The ability to take the supportive and helpful role.
We are looking for women who hold feminist values and principles and who are passionate about the mission and values of TRC. We are particularly looking for Trustees who have relevant qualifications and/or experience in the following areas:
- Safeguarding, offering support to the chair and safeguarding leads with the management of safeguarding cases and keeping up to date with best practice
- Legal and Governance, including strategic planning and understanding of the wider political Greater Manchester landscape
- Human resources and personnel management, including a knowledge of employment legislation
- Financial management, planning and budgeting
- Public Relations, Marketing and fundraising, including awareness raising and campaigning through social media
- Capacity building and training, especially for volunteers
- Women’s health and mental health, outreach and partnership work with local services
TRC was set up in 2010 to provide a free, confidential and non-judgemental specialist support service run by women for women and girls who have experienced any form of rape, sexual abuse or sexual violence at any time in their lives. We are a feminist organisation and we actively challenge the values, beliefs and behaviours that contribute to women’s
oppression. Our mission is to raise awareness about sexual violence through providing training, guidance and information and working in partnership with local service providers and communities to promote the values of TRC.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Children With Voices
Children With Voices is a dynamic charity focused on empowering children and young people through creative projects, advocacy, and education. Our mission is to give young voices the platform they deserve, supporting them in building confidence and fostering positive change in their communities. As we continue to grow and expand our impact, we are looking for an experienced Senior Human Resources Manager to join us in a volunteer capacity to lead and shape our HR strategies.
Role Overview
We are seeking a proactive and experienced volunteer to take on the role of Senior Human Resources Manager. This is a remote, volunteer position with the option to attend our office, located in Hackney, London, for those who prefer occasional in-person meetings. In this role, you will be responsible for developing and overseeing the HR strategy, policies, and processes that support our staff and volunteers, ensuring that Children With Voices remains a supportive and inclusive workplace.
The ideal candidate will bring substantial HR experience, excellent leadership abilities, and a genuine passion for making a positive impact on the lives of children. You will work closely with the senior management team, providing strategic HR guidance and supporting the growth of the organisation.
Key Responsibilities
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Strategic HR Leadership
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Develop and implement HR strategies that align with Children With Voices’ mission and values.
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Advise the CEO and senior management team on HR-related issues, ensuring the HR function supports the organisation’s objectives.
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Cultivate a positive, inclusive, and supportive workplace culture in line with the organisation’s ethos.
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Recruitment and Onboarding
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Oversee and lead the recruitment process, ensuring the organisation attracts and retains talented individuals who are passionate about our cause.
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Manage onboarding procedures for new staff and volunteers to ensure a smooth integration into the organisation.
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Employee Relations and Compliance
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Provide expert advice on employee relations matters, ensuring fairness and compliance with UK employment law.
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Offer guidance on disciplinary and grievance procedures and ensure that these processes are conducted fairly and in accordance with best practice.
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Develop, implement, and maintain HR policies and procedures to ensure consistency and fairness across the organisation.
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Training and Development
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Identify opportunities for training and development that will enhance the skills of both staff and volunteers.
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Promote continuous professional development and support leadership initiatives.
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Ensure that staff and volunteers have access to the necessary tools and resources to succeed in their roles.
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Wellbeing and Staff Engagement
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Lead initiatives to promote the wellbeing and mental health of all staff and volunteers.
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Develop and implement staff engagement programmes to foster a motivated, satisfied, and high-performing workforce.
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HR Operations and Administration
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Oversee the day-to-day HR administration, including maintaining accurate records, supporting payroll processing (where relevant), and ensuring that employee benefits are effectively managed.
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Develop HR reports and provide insights to support decision-making.
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Ensure all HR activities are managed efficiently and with the highest level of confidentiality.
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Key Requirements
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Experience:
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Proven experience in HR management, with a strong understanding of employment law and best practices.
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Experience in managing employee relations, performance management, recruitment, and organisational development.
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Experience working with senior teams to implement HR strategies.
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Skills:
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Strong leadership and communication skills, with the ability to work collaboratively and provide strategic guidance.
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High organisational skills and the ability to manage multiple priorities in a remote working environment.
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Sound knowledge of HR software and systems for managing HR functions.
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Ability to work independently and remotely, with occasional in-person meetings as required.
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Qualifications:
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CIPD Level 7 or equivalent HR qualification is desirable, but not essential.
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A commitment to continuous personal and professional development.
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Why Volunteer With Us?
This is a rewarding opportunity to make a real difference to a charity that is transforming the lives of children and young people. As Head of HR, you will play a key role in shaping the organisation’s culture and helping us build a strong, sustainable team. We offer flexibility with remote working and provide the chance to engage in impactful work that aligns with your professional HR experience while contributing to a meaningful cause.
By volunteering with Children With Voices, you will gain valuable experience and have the opportunity to network with like-minded professionals while making a tangible difference.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.
We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.
Position Overview
Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:
- Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
- Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.
As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.
Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.
Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.
The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.
Who We Are Looking For
We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:
- Are strongly committed to helping others
- Have experienced mental health issues in order to relate to those seeking help
- Are collaborative and enjoy working with others
- Are encouraging and supportive
- Are organised and can monitor several things at once
- Can remain calm and focused during busy times and when safeguarding alerts are raised
- Are 18 years and over
- Can commit the time to a regular weekly shift
We are particularly interested in hearing from people who are available to run a shift on the following days/hours:
- Monday to Sunday, 5pm-7pm
- Thursday to Saturday, 7pm-10pm
Role Responsibilities
- Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
- Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
- Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
- Monitor web-chat conversations and ensure all chats are tagged.
- Maintain ability to listen, remain calm and provide intervention if necessary.
- Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
- Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
- Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
- Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
- Adhere to all standards, policies and procedures of My Black Dog.
Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.
www.myblackdog.co
The client requests no contact from agencies or media sales.