Volunteer volunteer roles

Position Overview:
The Customer Service Representative (CSR) plays a dual role in driving programme enrollment and delivering exceptional service to prospective participants. Focused on sales and outreach, this position generates leads, conducts cold calls, and converts inquiries into enrollments for the employability and skills development programme. With a strong emphasis on meeting sales targets, the CSR will articulate the programme’s value proposition, address concerns, and guide prospects through the enrollment process while maintaining a participant-centric approach.

Key Responsibilities:

1. Sales & Lead Generation:

   • Proactively identify and engage potential participants through cold calling, email campaigns, social media outreach, and community partnerships.

   • Achieve monthly enrollment targets by converting leads into committed participants, tracking conversion rates and pipeline progress.

2. Participant Onboarding:

   • Serve as the first point of contact for inquiries, providing detailed information about programme benefits, eligibility criteria, and enrollment steps.

   • Guide prospects through the application process, ensuring a seamless transition from inquiry to enrollment.

3. Customer Relationship Management (CRM):

   • Maintain accurate records of leads, interactions, and conversions in the CRM system.

   • Follow up with prospects to address concerns, nurture interest, and close enrollments.

4. Reporting & Feedback:

   • Provide weekly updates to the Programme Lead on sales performance, challenges, and market insights.

   • Share participant feedback to improve programme positioning and outreach strategies.

1. Compliance & Ethics:

   • Adhere to organisational policies and ethical standards in all sales activities, ensuring transparency and respect for participant needs.

Required Qualifications:

• Education: High school diploma required; Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.

• Experience:

  • 2+ years in sales, telemarketing, or customer service roles with a proven track record of meeting/exceeding targets.

  • Experience conducting cold calls, managing leads, and closing conversions.

• Skills:

  • Strong persuasive communication and active listening skills.

  • Proficiency in CRM systems and Google products (Forms, Docs, Sheets, Slides).

  • Ability to articulate complex programme details in a clear, motivating manner.

  • Resilience in handling objections and rejection.

The Professional Development Programme with Quilombo UK is a 16-week UNPAID opportunity that requires a minimum commitment of 12 hours per week, Monday to Friday.

QUILOMBO UK is dedicated to fostering an inclusive workplace environment that values diversity and promotes equality for all employees. As part of our commitment to upholding these principles, we adhere to the guidelines outlined in the Equality Act 2010. We firmly believe in creating a workplace where all individuals are respected and treated fairly. Discrimination of any kind will not be tolerated.

The International Partnerships Administrator will support the establishment of new study abroad partnerships. This role offers valuable experience in research, administration, and stakeholder engagement within an international context. 

Key Responsibilities 

• Research: Identify potential international partners based on a defined framework. 

• Documentation: Complete internal approval forms in collaboration with academic colleagues and partner institutions. 

• Stakeholder Liaison: Engage with internal and external stakeholders to gather necessary information for partnership development. 

• Travel Coordination: Arrange travel plans for staff visiting prospective partners overseas. 

• Promotional Materials: Create and distribute materials to promote RollaDome All Skate to potential partners. 

• Event Support: Coordinate visits from UK-based and international partners. 

• Data Management: Maintain accurate records of partnership agreements and approvals. 

• Monitoring: Track partnership progress, ensuring documentation is completed and submitted on time. 

• Meeting Support: Minute meetings and follow up on actions. 

• Compliance: Assist with due diligence checks and ensure compliance with internal policies. 

• Communication: Notify stakeholders when new partnerships are approved and update website information. 

Skills & Qualifications 

• Strong research and organisational skills. 

• Excellent communication (written and verbal). 

• High proficiency in Microsoft Office (Word, Excel, etc.). 

• Ability to handle sensitive information with professionalism. 

• Attention to detail for maintaining accurate records. 

• Cross-cultural awareness and sensitivity. 

• Ability to manage multiple tasks and meet deadlines. 

• Previous experience in an office or administrative setting. 

Desirable 

• Experience in the UK Further Education (FE) or Higher Education (HE) sector. 

• Familiarity with partnership development processes. 
  
  Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain international partnership development experience. 

• Develop skills in research, data management, and stakeholder engagement. 

• Contribute to RollaDome’s mission of youth empowerment and international collaboration. 

• Expenses reimbursed for role-related costs. 

How you can make a difference:

Are you a painter, illustrator, knitter or potter? You might be a sports teacher, a music student or even a professional writer. If you are dedicated to supporting young people and you’ve got a super skill you’d like to share, we’d love to hear from you!

A sibling or young carer is a young person who lives with a family member with a disability, such as a parent or sibling, often providing support or care. Here at Sense, we know that it’s not always easy being a young carer, or the sibling of a disabled person. Their wellbeing and happiness are just as important. That is why we deliver activities and sessions specifically for young people aged 5-18, who have a caring role for a parent or have a sibling with a disability.

We run a wide range of virtual group sessions after school and at weekends. Our sessions are designed to meet the interests of the young people we support, supporting their wellbeing, giving them opportunities to socialise with other siblings and young carers, and providing a fun break that is just for them. 

We are looking for volunteers to share their skills and engage groups of young people through fun, interactive, and accessible Zoom workshops. Volunteers will have experience in one of the following skills, either through study, teaching, running a business, or delivering workshops. Please note you only need one of the following skill areas to apply, however if you have experience in more than one, please do let us know:

• Arts/drawing
• Crafts/creative projects
• Sports/fitness
• Music
• Graphics/design/animation
• Gaming
• Creative writing

We welcome your application if you have another area of expertise you believe would be a great opportunity for young people to partake in.

This a great opportunity to utilise your own skills and experience to deliver impactful recreational sessions to siblings and young carers across the country. You do not need to have previous experience working with siblings or young carers, we will provide you with training and ongoing support to equip you for your role.

Our staff team will be there to support you every step of the way. The volunteer role is really flexible – you might run workshops after school, evenings, or any time at the weekend – once a month, twice a month, or more if you’d like! You will build up a great rapport with the young people and gain amazing experience supporting them each month.

Benefits:

What can Sense offer me as a volunteer?

• A reference following your commitment (at least 6 months)
• Flexible volunteering hours
• Reimbursed expenses*
• Full training and ongoing support, as well as ‘upskill’ opportunities
• Joining a family of wonderful volunteers
• Learning about the experiences of siblings and young carers and those with disabilities

• Gaining experience of working with young people

  *Expenses have to be pre-agreed

Additional Information:

• Location: Virtual, so we’re keen to hear from people all around the UK
• Time commitment: Estimated 3–5 hours a month, depending on the activity
• Duration: minimum 6 months
• Age minimum: 18

Role Overview

As the Volunteer Executive Assistant, you will play a crucial role in supporting the CEO by managing key administrative and strategic tasks that help drive the organisation’s success. This position offers a unique opportunity to work closely with senior leadership, gaining insight into high-level decision-making and organisational strategy.

You will act as a trusted partner to the CEO, assisting with scheduling, communication, and project coordination to ensure smooth day-to-day operations. 

This role is perfect for someone who:

Enjoys taking initiative and finding creative solutions to challenges.

Has a keen eye for detail and can anticipate the needs of leadership before they arise.

Is looking for a hands-on learning experience in executive leadership, nonprofit management, or organisational strategy.

Wants to make a meaningful impact by supporting a mission-driven organization.

Responsibilities:

Act as a key point of contact and liaison between the CEO and internal/external stakeholders.

Coordinate, prepare, and follow up on meetings, ensuring the CEO is always equipped with relevant information and materials

Draft and edit correspondence, reports, and presentations to maintain a professional and impactful standard.

Undertake research and data analysis to support decision-making and strategic initiatives.

Assist with project management tasks, ensuring deadlines and objectives are met.

Support the planning and coordination of events, campaigns, and advocacy initiatives.

Keep track of key actions, priorities, and goals, ensuring the CEO's time is optimised for maximum impact.

Adapt to the evolving needs of the CEO and the organization, stepping into new challenges with enthusiasm.

What We’re Looking For

Strong organizational and time-management skills

Excellent written and verbal communication

Proficiency in Microsoft Office / Google Suite

Ability to work independently and handle confidential information

Previous experience in executive support or administration (preferred but not required)

Passion for our mission and a commitment to supporting nonprofit work

What You’ll Gain

By joining us as a Volunteer Executive Assistant, you’ll gain more than just experience—you’ll become part of a meaningful mission while developing key professional skills. Here’s what you can expect:

- Valuable Executive-Level Experience – Gain first hand insight into the operations of a CEO and how strategic decisions are made within an organisation.

- Professional Development – Enhance your skills in executive administration, leadership, time management, and communication—great for career advancement.

- Mentorship & Networking – Work closely with an experienced CEO and connect with professionals across different sectors, expanding your career opportunities.

- Resume Booster – Having experience as an Executive Assistant to a CEO is a strong asset for future job opportunities, particularly in business, nonprofit leadership, and administration.

- Flexibility – Enjoy a volunteer role that fits around your schedule. We understand that life is busy, so we offer flexibility in working hours.

- Personal Fulfillment – Contribute to a cause you’re passionate about, knowing that your work is directly helping to drive real change.

This is an exciting opportunity to work closely with a CEO, gain invaluable executive experience, and contribute to a mission-driven organisation. If you’re highly organised, proactive, and eager to make a real impact, we’d love to hear from you!

Join us in driving positive change—apply today by sending your CV and a brief cover letter

We look forward to welcoming you to the team!

How you can make a difference:

Are you dedicated to supporting young people and want to make a difference to siblings and young carers? If so, we’d love to hear from you!

A sibling or young carer is a young person who lives with a family member with a disability, such as a parent or sibling, often providing support or care. Here at Sense, we know that it’s not always easy being a young carer, or the sibling of a disabled person. Their wellbeing and happiness are just as important. That is why we deliver activities and sessions specifically for young people aged 5-18, who have a caring role for a parent or have a sibling with a disability.

We run a wide range of virtual group sessions after school and at weekends. Our sessions are designed to meet the interests of the young people we support, supporting their wellbeing, giving them opportunities to socialise with other siblings and young carers, and providing a fun break that is just for them. 

We are looking for volunteers to engage groups of young people through fun, interactive, and accessible Zoom workshops. Volunteers will support existing workshops by running games and activities with their assigned groups of young people. This could involve:

• Leading activities in your own Zoom room
• Running a Zoom session independently
• Quizzes
• Book clubs
• Film nights
• Online/digital games
• Challenges
• Board games/party games

We also welcome your application if you have exciting new activity ideas for young people to partake in. This a great opportunity to deliver impactful recreational sessions to siblings and young carers across the country. 

You do not need to have previous experience working with siblings or young carers, we will provide you with training and ongoing support to equip you for your role.

Our staff team will be there to support you every step of the way. The volunteer role is really flexible – you might run workshops after school, evenings, or any time at the weekend – once a month, twice a month, or more if you’d like! You will build up a great rapport with the young people and gain amazing experience supporting them each month.

Benefits:

What can Sense offer me as a volunteer?

• A reference following your commitment (after 6 months)
• Flexible volunteering hours
• Reimbursed expenses*
• Full training and ongoing support, as well as ‘upskill’ opportunities
• Joining a family of wonderful volunteers
• Learning about the experiences of siblings and young carers and those with disabilities

• Gaining experience of working with young people

  *Expenses have to be pre-agreed

Additional Information

• Location: Virtual, so we’re keen to hear from people all around the UK
• Time commitment: Estimated 3–5 hours a month, depending on the activity
• Duration: minimum 6 months
• Age minimum: 18

Volunteering for Sense

Our amazing team of volunteers help us run over 100 shops across England and Wales.  Every donated item that you sort, prepare and sell helps to raise vital funds to support us in our mission to make sure no one, no matter how complex their disabilities, is isolated, left out, or unable to fulfil their potential. Our shops are at the heart of local communities – sharing the work of Sense, and helping to secure support for our life changing work.

What your role will involve

There are a variety of tasks that you can get involved with in the shop, including:

• Welcoming and assisting customers, providing great customer service and a fantastic shopping experience
• Receiving donated goods from members of the public
• Sorting, steaming, tagging and preparing donated goods for sale
• Creating eye catching window and in-shop displays
• Keeping the shop floor well stocked, tidy, clean and organised
• Processing sales and serving on the till
• Promoting Gift Aid and other Sense fundraising initiatives
• Acting as an ambassador for Sense; promoting the shop and Sense in your local community
• Supporting with the recruitment and training of new volunteers
• Following new health and safety measures to ensure the safety of everyone

Will the role suit me? Yes, if you are:

• Motivated and hardworking
• Reliable, flexible and willing to do a variety of shop tasks
• A team player
• Friendly and helpful
• Passionate about customer service and enjoy interacting with people
• Respectful of others and their diversity
• Interested in supporting the work of Sense and want to make a difference to people who have complex disabilities and are deafblind.

What can Sense offer me as a volunteer?

• A full induction and ongoing support and guidance from your Shop Manager to make sure you feel confident in your role
• Support to develop new skills, knowledge and experience, in particular of a retail environment, but also skills such as teamwork, customer service, communication and using your initiative
• A reference for other paid or voluntary work (available on request)
• The opportunity to share your existing skills and experience to benefit others
• The chance to meet new people from a wide range of backgrounds and to join a passionate and committed team
• The opportunity to make an invaluable contribution to Sense by raising vital income and raising the profile of Sense in your local community; changing the lives of those who have complex disabilities and are deafblind

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.

Rural Watch Africa Initiative (RUWAI)

Rural Watch Africa Initiative (RUWAI) empowers rural communities to fight poverty, restore degraded lands, and build climate resilience through sustainable agriculture, agroforestry, and eco-friendly livelihoods. By equipping farmers, women, and youth with the skills and tools to regenerate ecosystems and boost local economies, RUWAI is creating a future where people and nature thrive together.

Rural Watch Africa Initiative (RUWAI) tackles rural poverty, environmental degradation, and climate vulnerability through a holistic, community-driven approach that integrates sustainable land management, green livelihoods, and climate adaptation strategies. Our solutions focus on restoring ecosystems, empowering smallholder farmers, promoting sustainable livelihoods, and strengthening food security while addressing the root causes of deforestation, biodiversity loss, and rural unemployment.

​RUWAI’s solution is not just about restoring land—it’s about restoring livelihoods, dignity, and hope. By empowering rural communities with sustainable practices, climate-smart innovations, and economic opportunities, we are building a future where people and nature thrive together.

Grant Writer/Fundraising Volunteer

Volunteer Role Description (remote, unpaid)

Rural Watch Africa Initiative (RUWAI) is seeking a passionate and skilled Grant Writer/Fundraising Volunteer to support our mission of restoring ecosystems, empowering rural communities, and advancing climate resilience in Nigeria. The volunteer will play a vital role in identifying funding opportunities, crafting compelling proposals, and building relationships with donors and funding partners.

Key Responsibilities:

Research Funding Opportunities: Identify and monitor grant opportunities from foundations, international donors, corporations, and government agencies aligned with RUWAI’s mission.

Proposal Development: Draft, edit, and submit high-quality grant proposals, concept notes, letters of inquiry, and donor communications.

Donor Engagement Support: Assist in developing pitch materials, case statements, and progress reports to engage current and prospective donors.

Collaboration with Team: Work closely with program leads to gather relevant data, impact stories, and budget details for funding proposals.

Grant Calendar Management: Help maintain a calendar of deadlines and reporting requirements, ensuring timely submissions.

Reporting and Documentation: Contribute to writing donor reports, impact summaries, and narrative updates to strengthen funder relationships.

Fundraising Strategy Input: Offer ideas to diversify and strengthen RUWAI’s fundraising efforts, including exploring crowdfunding, partnerships, or campaigns.

Ideal Candidate Should Have:

Excellent written communication and storytelling skills.

Experience in grant writing, fundraising, or nonprofit communications (preferred but not required).

Strong research and organizational abilities.

Passion for sustainability, rural development, and environmental justice.

Self-motivated, collaborative, and detail-oriented.

Weekly Time Commitment

10+ hours per week

Duration of Volunteer Role (remote)

6+ months

Branch Trustee - HR and Employee Relations

RSPCA Milton Keynes & North Bucks Branch

This is an exciting opportunity to pass on your human resources and employee relations expertise whilst helping the RSPCA; promote kindness and prevent animal cruelty, reach out to more supporters, and influence how we do things.

There are currently 4 trustees, and we'd like to expand this to 7 trustee's. We meet monthly and we would expect you to be active every week within your role as a trustee. You would be responsible for a recruiting and looking after your team of volunteers and offer strategic direction in your specific area.

As a HR & Employee Relations expert you would be supporting the branch by helping them maintain and develop staff throughout the organisation. You would play a key role in advising Trustees on the long-term and strategic direction of human resources and contributing towards policy setting.

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee – HR & Employee Relations

• Advise Trustees on the long-term vision and strategic direction for investment in human resources.

• Support the Branch grow, maintain, and develop staff throughout the organisation.

• Contribute to HR policy setting, strategic direction, goal and target setting, and evaluate performance  against targets, budgets, plans and charitable objectives.

• Ensure that HR activities and interventions are linked to the RSPCA Isle of Wight Branches charitable objectives and complement the company culture.

• Advise on and help improve management of HR.

• Ensure the Board of Trustees properly remunerates staff, reviewing and rewarding performance and development opportunities.

• To work with the Branch Manager to review current HR management arrangements and provide guidance on HR strategy and short and long-term direction.

• Receive progress reports on HR and any recurring staffing issues.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside Human Resources experience, including a CIPD membership, we are looking for someone who is committed to the RSPCA’s charitable objectives and shares our passion for animal welfare. You would be creative, innovative, bring a fresh perspective, and can put ideas into action.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – HR & Employee Relations

• We will provide you with a comprehensive trustee training course which will provide you will everything  you need to carry out the role.

• Ongoing support is also provided by regional and national RSPCA staff in addition to any additional  training provided by the relevant branch.

• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.

• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.

• A way to expand your professional and personal network through working with like-minded people.

Branch Trustee - Marketing and Social Media

RSPCA Milton Keynes & North Bucks Branch

We need volunteers who have expertise in Marketing and Social Media to help us maximise the revenue generated in our charity shops. You will gain new skills and experience as a Branch Trustee whilst enabling us to help more animals.

We are looking for an enthusiastic and passionate person, with a background in marketing and social media, who could devote their time to volunteer as a trustee for our RSPCA Milton Keynes & North Bucks and support us in boosting our campaigns online. You will be joining a team of 4 trustee's, expanding to 7.

Alongside passing on your expertise, this opportunity will give you the chance to influence how we care for and prevent cruelty to animals and drive the implementation of key initiatives. You will serve on the governing body of the charity and be instrumental, alongside fellow trustees, in the running of the Branch and setting out both the short and long term aims.  

As a minimum, trustees would normally be expected to attend a monthly committee meeting lasting some 2 to 3 hours. However, the commitment may vary depending on whether or not the trustee takes on additional duties.

Primary responsibilities of the Branch Trustee – Marketing and social media

•     Take the lead in assisting the Branch to generate and develop social media strategies to maximise the promotion of animal welfare, rehoming campaigns, fundraising opportunities, and engagement with local supporters.  
• Support the Branch Manager in using social media effectively and working within the social media strategy.
• Support the Branch in ensuring any social media or marketing content is in line with RSPCA brand guidelines.
• Responsible for feeding back key insights and performance markers to the rest of the committee at board meetings.
• Support the Branch in promoting animal welfare campaigns and events through the use of digital media.

What we are looking for in a volunteer:

We are committed to creating a Board which is representative of our society and in particular, our community and surrounding areas so encourage people from any background to apply for any of our opportunities.

Alongside marketing and social media experience, an interest in photography, graphic design, and developing original content to help promote the Branch animals for rehoming and Branch events would be welcomed but is not essential for the role.

You will need to be able to work with people and have good interpersonal skills. You do not need to be an expert although commitment, common sense, and the ability to be objective are vital.

What we can offer you as a volunteer Branch Trustee – Marketing and Social Media

• We will provide you with a comprehensive trustee training course which will provide you will everything you need to carry out the role.
• Ongoing support is also provided by local and national RSPCA staff in addition to any additional training provided by the relevant branch.
• The platform to utilise your skills and experience to oversee the charity and make decisions that have a direct impact on local animal welfare.
• The opportunity to gain new skills and develop existing ones, whilst making a real difference to the lives of animals.
• A way to expand your professional and personal network through working with like-minded people.

We are looking for a dedicated and enthusiastic Voluntary Shop Supervisor to oversee the daily operations at Portsmouth Cathedral’s shop.  Working for the Visitor Experience Manager this role is vital in ensuring the smooth running of the shop, managing volunteers, and providing excellent customer service. The ideal candidate will have retail experience, strong organizational skills, a keen eye for detail, and the ability to work collaboratively with various team members. The Supervisor will form a key part of the team as we combine our shop and welcome area with a new heritage exhibition space, after receiving National Lottery Heritage Funding in 2024.   
 

Key Responsibilities 

• Receive and Check Deliveries: Ensure all deliveries are received accurately and checked for quality and quantity.  
• Prepare products for sale: Printing and applying price labels.   
• Set Up Displays: Create attractive and effective displays according to seasonal and promotional requirements.  
• Provide Customer Service: Greeting customers and operate till as required.  
• Liaise with the Visitor Experience Manager: Regularly discuss seasonal product lines, new product lines, and daily operational tasks.  
• Day-to-day EPOS oversight: Ensure that the EPOS system (Square) is operational for day-to-day tasks.   
• Oversee Online Orders: Handle online orders, ensuring timely, accurate processing and posting.   
• Assist in Annual Stock Take: Participate in the annual stock take to ensure accurate inventory records.  
• Manage Volunteers: Assist and ensure the opening and closing of the store. Manage the shop rota via the Cathedral’s CRM, ChurchSuite. Ensure the shop is clean and tidy, liaising with the vergers/cleaners as required. Assist in retail related training and refresher training.   
• Liaise with Volunteer Coordinator: Communicate requirements for new volunteers and provide updates on current volunteers.   
• Liaise with Vergers: Coordinate with Vergers regarding events or volunteer sickness/unavailability that may affect the shop’s opening and closing hours.  
  ​

Stock and Equipment Management 

• Manage event-related stock, including bar supplies, hospitality items, and other consumables. 
• Maintain an inventory of equipment, ensuring all items are in good working order and ready for use. 
• Assist in the general upkeep of event spaces, ensuring they are presentable and fit for purpose at all times. 

Continuous Improvement 

• Gather feedback from clients, attendees, and team members to inform improvements to event production processes. 
• Contribute to post-event debriefs and evaluations. 

Training. Online training provided includes: safeguarding, GDPR, Challenge 25, manual handling

Time Commitment.Expected to be approximately 22 hours per week on a flexible pattern during shop opening hours.
 

Person Specification

Essential Skills and Experience

• Strong organizational and multitasking skills. 
• Excellent communication and interpersonal skills. 
• Ability to work independently and as part of a team. 
• Experience in retail or a similar environment. 
• Proficiency in using IT and EPOS systems and managing online orders. 
• Flexibility to occasionally volunteer on weekends. 
• Physical ability to move stock, including heavy boxes. 
• Empathy with the beliefs and values of the Christian Faith and objectives of the Church of England
• Ability to act with tact and diplomacy working with and serving a diverse range of people 
• Commitment to the highest standards of safeguarding, equal opportunities, and inclusivity. 

Desirable Skills and Experience

• Knowledge of licensing laws 
• Familiarity with heritage or multi-use venues.

Interest in working in a faith-based or cultural environment.

Portsmouth Cathedral is an Equal Opportunities Employer and a member of Inclusive Church. 
 

RollaDome All Skate is seeking a volunteer IT Support Coordinator to assist with IT operations. This role will involve managing Office 365 accounts, providing technical support to the team, and overseeing hardware distribution and maintenance. This is an excellent opportunity to gain practical IT experience in a nonprofit setting while ensuring smooth technological operations. 

Key Responsibilities 

• Office 365 Management: Administer and manage the organization’s Office 365 accounts, including setting up new accounts, managing access, and troubleshooting any issues that arise. 

• Technical Support: Provide technical assistance to team members, troubleshooting software and hardware issues related to Office 365 and other systems as needed. 

• Hardware Maintenance: Oversee the inventory, maintenance, and distribution of hardware (e.g., laptops, printers, routers) among team members. Ensure that equipment is functioning properly and arrange repairs or replacements as necessary. 

• User Training: Assist team members with Office 365 tools and applications (Outlook, Teams, OneDrive, SharePoint), helping them use these tools effectively for their roles. 

• Network and Security: Support the implementation and monitoring of basic network security measures, ensuring that systems are protected from potential threats. 

• Documentation: Maintain and update IT-related documentation, including user guides, hardware inventory records, and account management processes. 

• Software Licensing: Ensure software licenses are up to date and renew or acquire licenses as needed for organization software. 

• Continuous Improvement: Regularly evaluate IT systems and processes, suggesting improvements for efficiency, productivity, and security. 

Skills & Qualifications 

• Basic knowledge of IT systems, particularly Office 365 administration 

• Strong troubleshooting skills 

• Knowledge of hardware maintenance (laptops, printers, routers) 

• Ability to communicate clearly with non-technical team members 

• Strong organizational skills and attention to detail 

• Organizational skills for managing tasks and documentation 

Commitment 

• Minimum 15 hours per week, with flexible hours. 

Benefits 

• Gain hands-on IT experience in a nonprofit setting 

• Opportunity to develop IT skills in a real-world environment 

• Exposure to various IT systems and processes 

• Reimbursement for role-related expenses 

We do not currently engage current GARAS Clients or offer any Sponsorship and support for people wanting to work coming from abroad.

As a Volunteer Welcomer at GARAS (Gloucestershire Action for Refugees and Asylum Seekers), you will play a key role in ensuring the smooth and welcoming environment for clients, staff, and visitors. You will be involved in various administrative, organisational, and practical tasks that directly support GARAS' services for refugees and asylum seekers. You will welcome each client, providing tea/coffee, and ascertain which staff member clients need to see. The waiting room is often busy, so Welcomers keep the waiting list in order, managing the flow of clients and liaising with advisors. Our Welcomers are the most important face of GARAS, helping clients to feel welcomed, safe and comfortable. More information on specific job role on our website.

Cats Protection is the UK’s leading feline welfare charity and our vision is a world where every cat is treated with kindness and an understanding of its needs. Cats are at the centre of everything we do and our objectives are: homing, neutering and educating people about cats and their care. We help thousands of cats across the UK each year thanks to our network of dedicated volunteers, staff and supporters.

A bit about this role

As a charity we are able to help thousands of cats each year thanks to the generous donations we receive from members of the public. Our fundraising team leaders have the exciting and varied role of inspiring our fundraising volunteers to plan and deliver local fundraising events. Using their passion and imagination, they oversee a small team of fundraising volunteers who come together to raise the vital funds needed to cover costs such as veterinary bills and food. Our fundraising team leaders support their team of volunteers in all aspects of their roles, making sure our volunteers are happy, confident and supported.

What can you expect to be doing?

• Supporting and encouraging a team of fundraising volunteers 
• Planning fundraising events and activities with your team in the Swale area ME9, ME10, ME11, ME12, ME13
• Allocating tasks before and during fundraising events
• Keeping financial records from fundraising events
• Encouraging and promoting a professional image of Cats Protection 
• Following policies and guidelines and ensuring licences and permits are obtained for events

A bit more information about this role and the team

What are the benefits to you and the cats?

You will develop new skills, expand your knowledge and make a significant contribution to improving the lives of cats and kittens by helping raise funds and awareness through organising local events. You will also meet new people, make new friends and be part of a dedicated team of volunteers.

We’re looking for someone with

• Great people skills and the ability to bring out the best in others
• Excellent organisational skills
• The ability to prioritise and delegate
• An appreciation of the importance of handling money and charity resources responsibly
• Fine-tuned communication skills and a passion for engaging with people within your local community
• Basic IT skills to use Cats Protection systems - training and support can be provided
• Committee volunteers need to be aged 18+

Time expectation

Our fundraising team leaders usually spend three to four hours per week in this role, which is flexible and can be shared by more than one volunteer if needed.

Support, guidance and keeping you safe

At Cats Protection we believe our volunteers should be happy and confident in their roles. We provide support and guidance from our National Cat Centre and through our regional and local volunteer groups and teams. We offer engaging online and face-to-face training, expenses and have policies and processes to help volunteers get the most out of their time with us.

The wellbeing of our people is important and at Cats Protection we are committed to safeguarding children, adults at risk and all those that we come into contact with as part of our activities.

As a Volunteer Education Mentor, you'll join a dynamic team to deliver 8 mentoring sessions over 8 weeks aimed at building group rapport and covering essential topics like communication, goal setting and problem solving. These sessions will be with a consistent group of young people, ensuring you can build meaningful connections and see their progress over time. 

You'll be supported throughout this process by a King's Trust Youth Development Lead, who will provide guidance and resources to help you succeed.

The sessions will typically last 1 hour and will take place face-to-face in a secondary school environment. The frequency and timing of these sessions will be determined by the school, and you will choose a school that fits your availability, as your consistent attendance is crucial. 

School location and dates: Vauxhall, London  

• Friday 6th June

• Friday 13th June

• Friday 20th June

• Friday 27th June

• Friday 4th July

• Friday 11th July

• Friday 18th July 

An educational background is not required, but a genuine interest in engaging with and developing the skills of young people is essential. Session content will be provided, and you will be expected to develop and review the plans each week. Key skills required include preparation, organisation and reliability. 

Full training will be provided to ensure you feel confident and prepared, please be expected to commit to 2 hours in person training, as well as some virtual training. 

Take a look at this video to see the impact this programme makes …https://youtu.be/dmf7fG1c69Y 

In return for your valuable time, you'll become part of a dedicated community of volunteers. You'll experience the satisfaction of directly impacting the success of young people, many of whom face significant barriers and challenges.

Additionally, you'll enjoy personal development and the pleasure that comes from working for a cause that makes a real difference in the lives of children and young people. 

Join us at The King's Trust and make a lasting impact!