Volunteer Welfare Advisor Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles. The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
This role is subject to a Basic DBS check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
We are recruiting for 1.5 full-time equivalent roles, but are open to a mixture of parttime hours, so please put in your application how many hours you are interested in.
In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.
Applications for this role close at 5pm on Tuesday 28th May, with interviews scheduled for the W/C 10th June. We may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Summary
We are looking for an Arts Sector Employment Coach will support young adults with SEND to apply for jobs within the Arts sector and coach them through the recruitment and induction process.
The role incorporates:
· Working with the Arts organisations in making their recruitment processes more accessible to candidates with disabilities
· Providing job coaching support to induct the new employee into their role.
· Spreading awareness of the scheme and its impact with the aim of encouraging arts sector organisations to hire young adults with SEND is an integral part of the role.
Who We Are
PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential and lead independent lives.
Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our students.
What You’ll Need:
· Experience of working with people with learning disabilities, or a similar client group
· Experience of training, education, or employment support delivery
· Experience of job coaching or supporting work placements
· Understanding of the needs of employers and ability to articulate the benefits of having a diverse workforce to businesses.
· An understanding of and commitment to a person-centred approach
· A passion for enabling positive change in the lives of our students.
· Energy, initiative and a proactive attitude
· A calm and creative approach to challenges and problem solving.
What We Offer:·
· You'll get 25 days holiday + bank holidays every year.
· An extra day of annual leave for each year you've worked with us up to 30 in total
· We offer a travel allowance to help with the cost of commuting.
· We provide a 4% pension contribution
· Incremental pay progression
· Free Employee Assistance Programme 24/7 including access to counselling
· We offer regular team meals and socials
· We offer a cycle-to-work scheme and other staff discounts.
Our Mission
PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London and run several key services to promote independence and choice for our service users.
Our commitments
PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant must undertake an enhanced Disclosure and Barring Service (DBS) check.
We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities.
PiP keeps all personal information confidential and in line with current data protection legislation and GDPR.
Closing Date: Friday 31st May 2024.
We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
This role will be a part of the Global Programmes team, working alongside colleagues responsible for Education & Social Behaviour Change Communication, and Programme Quality and Delivery. The succesful candidate will liaise with colleagues in the Global Resources, Global Fundraising, Marketing, and Communication departments, and in support of our colleagues across the majority world. The role will report to the Director of Global Programmes, and directly oversee three Technical Animal Health & Welfare Advisors.
You will be responsible for delivering SPANA’s technical animal health and welfare work, relatedly, against the 2023-2027 SPANA strategy and its key performance indicators. Your work will be supported by a nascent external animal health and welfare advisory panel, as well as that of your direct reports. You will be responsible for representing the organisation in relevant fora, amongst other responsibilities as required.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
Strategy
- You will have responsibility for developing and delivering the organisation's technical animal health and welfare strategy, plans and policies, with a primary focus on best practice and quality;
- You will lead the development of a global technical audit tool to ensure best practice is consistent across all partners & programmes supported by SPANA.
Leadership
- Promote the development of your immediate team, and the technical capacity and development of animal health workers across the SPANA network. Provide mentoring and targeted training and support succession planning and growth.
- Develop a high-performing team culture within the Animal Health & Welfare Team that demonstrates organisational values.
- Maintain an effective working relationship with all colleagues and SPANA partners.
One Health
- Lead on the development of SPANA’s One Health quality framework and support the Global Programmes Team in ensuring effective delivery.
- Provide technical input in veterinary health and education based on robust data and researched evidence.
- Develop a strategy focused on improving animal health systems specific to working animals.
- Lead on the development and delivery of all aspects of the technical provision of SPANA’s animal health and welfare.
- Monitoring epidemiological trends of working animal health and welfare data to 1) advise on and support appropriate health responses and strategies; 2) inform animal health surveillance goals
- Ensure technical support and advice is effectively managed and consistent with SPANA’s standards.
- Work with the Global Programmes Team in developing robust technical indicators to ensure evidence drives decision making
- Design and oversee research and analysis activities to support the development of technical standards, innovation and programme development;
- Ensure the provision of subject matter expertise, translational evidence and advice in support of policy development in the fields of animal welfare, and in parallel working closely with the Head of Education & SBCC on education materials. This will include the provision of or contribution to briefings, submissions and official and organisational reports
Advocacy, Policy and Representation
- Collaborating with coalitions, external working groups and stakeholders, advising on and coordinating SPANA’s contribution to these groups, chairing where relevant and reporting back to relevant teams in SPANA.
- Collaborate across teams to ensure technical input is included in all external advocacy work as and where needed;
- At a global level, build effective relationships with key stakeholders in the animal welfare sectors, such as WOAH, AUiBAR, and FAO etc;
- Represent our work to supporters, influencers, key stakeholders and partners.
About You
Training and Qualifications
Essential
- Qualified Veterinarian MRCVS a minimum of 12 years of veterinary experience.
- Clinical experience in mixed or large animal practice.
Desirable
- Further qualifications in the areas of animal welfare, herd health, surveillance, preventive medicine, epidemiology or One Health is highly desirable
- Further qualifications or proven experience in project management and/or leadership.
Experience
- Experience of working or living in low-income countries
- Experience working in the animal welfare, humanitarian and/or development NGO sector.
- Experience of developing, monitoring and/or auditing technical standards in veterinary medicine is highly desirable.
- Experience of working with governmental, animal health or agricultural organisations is desirable
- Experience of communicating and working with international stakeholder groups collaboratively.
- Experience with participatory or community-led interventions for animal or public health.
- Strong interest in One Health concepts and community-level interventions.
- Good understanding of the role and socioeconomic importance of working animals in low-income communities.
Skills and Attributes
- Ability to think holistically and apply technical knowledge within a One Health framework
- Strong knowledge and motivation for animal welfare.
- Strong leadership, communication and interpersonal skills as well as strong cultural sensitivity.
- High level of fluency in English (written and spoken). Basic level of French, Arabic or Spanish is highly desirable.
- Ability and willingness to travel to overseas projects independently as well as to SPANA’s head office in the UK as required.
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
LOCATION: Across Citizens Advice Hammersmith & Fulham sites with the potential for some hybrid working following completion of successful probationary period.
Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:
- Excellent and effective communicator
- Experience in managing and developing staff and volunteers
- Ability to manage multiple tasks and assess priority order
- Ability to research, analyse and interpret complex information
- Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld
If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.
What we can offer you:
We value our people and can offer a supportive culture within a high performing and award winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:
- Generous holiday entitlement starting at 25 days per year (in addition to bankholidays) and rising to 30 days with long service
- Learning, development and personal growth opportunities
- Mental health and Well-being support helpline
We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.
Closing Date: Thursday 16th May 2024
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At FearFree we are proud to deliver services across the Southwest, and we're excited to be expanding our offer, with the introduction of a new Education, Training and Employment (ETE) Service. We have a full time vacancy (37 hours per week) and a part time vacancy (22.5 hours per week).
As a Support Advisor you will be a fundamental part of our team, supporting the delivery of the ETE programmes and the development of the service. The service will provide a range of trauma-informed and person-centred support, focused on supporting those impacted by abuse to access education, training, employment or volunteering.
You will be responsible for providing trauma informed support through group work and 1-1 support. Working alongside a team of practitioners across our geographical patch in Devon. The project aims to:
- Increase volunteers in FearFree and support people to access volunteering opportunities externally.
- Support individuals impacted by abuse to access training and employment.
- Help people access bespoke apprenticeships and internships.
- Support service users to increase and advance work related skills, such as the development of CVs, financial management and IT skills.
- Raise awareness of this agenda to a wider network.
The service will support victims of Domestic Abuse, Sexual Violence and Stalking aged 15 and above, alongside perpetrators of Domestic Abuse – empowering victims and reducing the risk of recidivism for perpetrators.
Our ideal candidate will have experience in working with vulnerable people and an understanding / experience of the ETE sector. They will have an understanding of trauma informed practice and ideally have experience implementing this within group and 1-1 settings. Our ideal candidate will demonstrate an understanding of Employability skills and will demonstrate the ability to proactively engage with both local employers and local support networks/organisations to promote the skills of the individuals they are supporting.
This is an exciting opportunity to contribute to the development of a new service and make a real impact. You’ll have the chance to work closely with a team of passionate and dedicated individuals who are committed to making a difference in people’s lives.
We believe in providing a supportive and inclusive working environment, and we’re committed to helping you develop your skills and grow in your role. If you’re looking for a challenging and rewarding position where you can make a real difference, we’d love to hear from you. Join us at FearFree and help us to provide vital support to those who need it most.
Main responsibilites and tasks
- Work closely with the service manager to set up and develop the service, supporting its ongoing growth and expansion.
- Triage and assess service users to consider their suitability for the ETE Service.
- Utilise a trauma informed approach to help people return to or access ETE.
- Support individuals to increase work related skills, such as the development of CV writing, financial management and IT skills.
- Work with a diverse client group, creating bespoke action and support plans for each individual.
- Facilitate group support sessions in addition to one-to-one support
- With support and advice from the Service manager, support and help develop new groups following a trauma informed approach.
- Build and further developing relationships/links with ETE providers and corporate partners to expand the provision for our service users.
- Risk assess those you are supporting and take proactive action to address risk and safeguarding concerns.
- Play an active role in the recruitment process of volunteers in addition to management of volunteers ensuring they are kept up to date and involved in the organisation, alongside able to support our service users.
- Ensure risk assessments are completed where required and safety plans are completed on time and regularly.
- Work closely with the services across FearFree, developing close working relationships and supporting clients who may be accessing support from our other services.
- Record all contact with service users and abide by confidentiality requirements.
- Record and monitor data to enable the service to be fully evaluated.
- Car ownership and travel across our area is a requirement for this role.
For a full job description/person specification and to apply, please follow the link provided on this website. THis vacancy will close once suitable candidates are found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Wiltshire Project which provides individual and family support to domestic abuse for victims and their children.
Working within the children and families team, you will focus on delivering timely and high quality, trauma informed support to children.
This exciting new post will predominantly be working with children aged 0 to 5 years and their parents/carers who have experienced or been affected by domestic abuse. Focusing on standard and medium risk cases, this role will provide practical and emotional support to children where appropriate and their families, with an emphasis on early intervention and awareness raising.
Key tasks and responsibilities include:
· To provide high quality, specialist support to children who have lived in a domestically abusive family.
· Enabling the children and their families to access statutory and other services where appropriate.
· Managing a caseload and working proactively to support children, young people and their families.
· To deliver educational, time-bound, 1 to 1 support sessions for children where appropriate and to their parents on the impact of DA on their children
· Provide specialist support through group work provision specifically the You and Me Mum Course to mothers who are victims of domestic abuse and have children aged between 0-5 years.
· To support with the facilitation of the CYP witness group provision alongside the specialist children and young people advisors
· Undertake risk assessments and implement robust safety management plans.
· Give practical and emotional support to children affected by domestic abuse.
· Work closely with multi-agency partners and the wider Wiltshire team to ensure that we maintain a focus on risk management and safeguarding.
· Work with your team and manager to develop early intervention resources.
· Engaging with and supporting the MARAC and MASH process, to ensure that the voice of victims is heard.
· To build key relationships with the Family Hub specifically the Navigator roles across the county.
In addition, there will be the opportunity to work with the team and manager to develop and deliver new group work provision for young people.
This role will be based in our Trowbridge office, with a requirement to travel across Wiltshire. FearFree supports staff to work flexibly, with an ability to work in a hybrid fashion, both at home and in the office.
Key responsibilities:
- Manage a caseload of low to medium risk children and their parents/carers, predominantly aged between 0-5years through face to face appointments but also utilising virtual technologies.
- Complete an initial assessment of the child’s needs so that you can identify and plan the support needed to address issues and prevent any problems from escalating.
- Assess, manage and review risks to service users, colleagues and self, according to agreed procedures.
- Assess the needs of the child and their parent/carer devise appropriate support and safety plans with due regard to the dynamic nature of risk.
- Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs and the progress that has been made.
- Work directly and proactively with children and their parent/carers to help them to understand the impact that Domestic Abuse has had on them and/or their children.
- Ensure personal safety and that of service users and other staff at all times.
- Respond to emergencies and crises with a focus on the child’s wellbeing and safeguarding.
- Plan and implement activities to promote self-awareness, confidence and participation for children.
- Provide person centred, trauma informed support to all your cases, to empower the young person to make informed choices.
- Enable service users to participate in the design, delivery and evaluation of services.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Respond to a child’s individual learning needs and style, adapting practice as necessary.
- Work closely with schools and education establishments to ensure support offered to service users is appropriate, planned and coordinated.
- Keeping the child’s voice central to all support and decision making wherever possible: taking the time to talk through and work with the individual child’s understanding around safeguarding and why we need to share certain things.
- Act as duty officer for Wiltshire, responding to incoming calls, logging referrals and making assigned outgoing calls, according to the duty rota. Duty shifts will be 9 – 5 in the Trowbridge Office.
- To understand and work effectively within a multi-agency framework, consisting of the MARAC and local partnership responses to domestic abuse, in order to reduce the risk for service users and their families.
- Accompany service users, when needed, to other relevant agencies and support them in their interactions with these agencies.
- To work alongside colleagues to deliver a whole family approach.
- Be proactive with your line manager to carry out periodic case reviews.
- Respect and value the diversity of the community in which the services work in, and recognise the needs and concerns of a diverse range of survivors ensuring the service is accessible to all.
General
- Work at all times in accordance with the requirements of the Lone Working Policy and Procedure.
- Attend and contribute to team meetings.
- Update written and computerised records with accurate and clear information.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness.
- Undertake agreed training and keep updated on changes in legislation, policy and best practice.
- To support additional duties at your team managers discretion.
Responsibilities
- Appropriately manage highly confidential information relating to vulnerable people.
- Ensure security of data, especially sensitive personal data, in line with the information security policy.
- Work within FearFree’ Policies and Procedures at all times.
- Be mindful of responsibilities in respect of health and safety. In particular:
o Co-operate at all times with management in the implementation of and adherence to health and safety policy and procedures;
o Take reasonable care for your own safety and for the safety of others who may foreseeably be affected by your actions at work;
o Not intentionally or recklessly interfere with or misuse anything provided for the purpose of health and safety at work;
o Report all health and safety concerns to line managers;
o Assist with the completion of the risk assessment programme.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is part of the Devon Domestic Abuse Service which provides support to high and medium risk victims of domestic abuse and their families.
This exciting new specialist role of Housing IDVA is designed to support victims of Domestic Abuse to remain safe in their own accommodation or secure suitable new housing.
The main tasks for this role include:
- Managing a caseload of high risk victims, providing specialist support around housing.
- Acting as a link person between the local authority housing teams, our Domestic Abuse services in Devon, supported accommodation and refuges.
- Offering dedicated support to victims in Places of Safety.
- Providing specialist training and professional consultancy to partner agencies.
This is an 18 month contract with the potential to extend or be made permanent, subject to funding.
For a full job description/person specification and to apply, please follow the link provided on this website. This vacancy is will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues across Merton
Salary (pro rata for part time):
From £30,000 per annum for Advice Supervisor
From £29,000 per annum for Trainee Supervisor
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 9th May 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role. If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of two years Citizens Advice Adviser experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
This role is a service manager including line management responsibilities and reports to Head of Advice Services.
Main duties and responsibilities
-
As a member of service managers team, ensure client support team members are supported with the appropriate level of guidance and supervision
-
Complete casework and generalist advice for clients (when required)
-
Monitor the case records / telephone calls of designated staff and volunteers to meet quality standards and service level agreements
-
Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate advice
-
Keep technical knowledge up to date and provide technical support to advisers and / or caseworkers
-
As a service/team manager you are a member of CAML’s Service Manager Delivery Team
-
Assist trainees through self-learning modules and review progress on a regular basis.
-
Research, design and deliver training programmes and sessions
-
Take part in recruitment, induction and coordination of our fantastic volunteers
-
Attend appropriate internal and external meetings as agreed
Research and Campaigns
-
Promote the importance of research and campaigns work
-
Include a review for research and campaigns within case-checking
Other duties and responsibilities
-
Uphold the aims and principles of the Citizens Advice service and its equal opportunities policies.
-
Professionally represent and promote Citizens Advice Merton and Lambeth in your work
-
Other duties as requested by your line manager (Head of Advice Services), SMT or Chief Executive
Professional Development
-
The successful applicant will receive comprehensive induction to the charity and our work. We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager.
Person Specification
-
Citizens Advice qualified and experienced across all advice areas essential.
-
Ability to support volunteers and staff and maintain motivation.
-
Demonstrable ability to monitor and maintain service delivery against agreed targets.
-
Well-organised and able to prioritise own work and the work of others, meet deadlines and manage workload in a busy environment.
-
Ability to use IT systems and packages, and electronic resources in the provision of advice and the preparation of reports and submissions.
-
Commitment to and work within the aims, principles and policies of the Citizens Advice service.
-
Strong understanding of equality and diversity and its application to the provision of advice, and the supervision and development of staff.
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to view the full job description and find out how to apply (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Thursday, 9th May 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role offers an exciting opportunity to grow and develop a Dementia Service that was launched at Age UK Westminster in 2022. Offering a weekly community-based Maintenance Cognitive Stimulation Therapy group that provides a vital contribution to living well with dementia and a monthly Memory Cafe, we are looking for someone with the knowledge, skills, experience and passion to ensure that more residents can benefit from this Service.
Summary of role Age UK Westminster launched its Dementia Service in 2022 supporting older people (aged 50+) living in the City of Westminster who are experiencing memory and cognitive impairment and are experiencing confusion and dementia resulting in severe social isolation. The service also supports those who are caring for people with these issues.
In 2024 the ambition is to grow the reach of the successful monthly ‘Heart of Westminster' Cafe delivered in partnership with the Salvation Army’s Regent Hall and a weekly community-based MCST group and provide expertise to the Befriending team to manage some befriending matches. Demonstrating the value of these community-based activities and ensuring they are supported by a trained and supported volunteer team will contribute to securing continuation funding.
The role will involve close liaison with Westminster’s Memory Service and other community organisations that support older people living with memory loss and dementia.
Key responsibilities
● Co-ordinate the successful running of the monthly ‘Heart of Westminster’ Cafe in the Soho ward of the City of Westminster.
● Co-ordinate the successful running of up to two weekly MCST groups at Marylebone Church in Westminster including the co-ordination and triage of referrals for MCST groups
● Ensure the design and provision of activities and information that will enhance the lives of those attending and their carers. There is a significant resource bank of materials and activities
● Facilitate an environment where acceptance of dementia will bring about positive feelings for anyone affected by it
● Promote the service across Westminster to ensure that all those who would benefit are able to attend. This will include working with other professionals and ensuring that publicity materials are available
● Working with colleagues at Age UK Westminster and other professionals to identify and assess individuals who would benefit from being matched with a trained dementia volunteer. Home-visiting may be required.
● Deliver dementia awareness training to staff and volunteers
● Working with Age UK Westminster’s Volunteer Coordinator grow the volunteer resource
● Provide ongoing support and supervision to the team of Dementia volunteers
● Ensure that all records are kept up to date for the service and be responsible for the implementation of monitoring, evaluation and quality assurance procedures
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As Prince’s Trust International transitions to The King’s Trust International and expands its reach, we have an exciting opportunity that will be pivotal in strengthening the legal, governance and assurance function for the charity.
You will be working closely with our Head of Legal & Company Secretary and lead on complex, challenging and meaningful projects worldwide. You will be a qualified solicitor, barrister or paralegal with post qualification legal experience gained in house or in a proactive private practice environment that you will utilise to help the charity to boost its income, including through a newly established trading subsidiary, and to support young people through programmes delivered in over 18 countries.
Proactive and solutions-focused, your excellent communication and interpersonal skills will enable you to build effective trusted relationships and influence at all levels. You will need to be well-versed in most areas of charity and commercial law, adept at providing legal advice and assistance and able to undertake company secretarial and legal compliance matters. Flexible, you will be able quickly to expand your knowledge and experience in new areas as part of an ambitious and agile team. In addition, your excellent planning and organisation skills will enable you to prioritise and multitask as you work at the heart of the organisation’s governance, improving processes and achieving positive change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: The post holder will have a normal place of work in Hampton Hill, London Borough of Richmond upon Thames and will be required to travel throughout the borough to support our other offices and outreach venues.
Hours: This role is for 28 – 35 hours per week depending on ability to carry out IT management alongside other duties. We are open to part-time, job-share, and/or flexible working requests. Normal working hours 9.00 – 17.00 excluding lunch break. Some evening attendance is required at governance meetings – time off in lieu will be offered.
Background
Citizens Advice Richmond (CAR) is a thriving advice organisation that is part of the national Citizens Advice network. We provide information, advice and casework support to around 5,000 people a year. Our services are delivered by a team of around 17 paid staff and 75 volunteers. We have a typical annual turnover of £700,000 and in addition to our core advice service, funded by Richmond Council, we have a range of projects funded by other charities.
This is a unique and crucial position in our charity – it is not client-facing but is essential to the running of the organisation. We need someone motivated by our aims and dedicated to ensuring the smooth and efficient running of our ‘back-office’ functions.
It is your approach that is most important – you must be flexible, approachable and able to deliver on commitments. For this role, you must have experience in a similar role.
Role purpose
The post-holder will lead on premises, facilities, IT and personnel and administration systems to support the effective delivery of CAR services to clients and management of the organisation.
Reporting to the CEO and responsible for the management of administration volunteers, the post holder will lead on maintaining our office systems and processes.
We are a friendly and diverse office. We support clients across our community, and aim to reach the most vulnerable and excluded in our community.
Closing date for applications:Rolling – if we fill the role we will withdraw the advert
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Citizens Advice Harlow (we do operate a flexible and home working policy)
Closing date: Until the position is successfully filled
Interview Date: To be confirmed
Are you ready for an exciting opportunity to make a real impact in your community? Citizens Advice Harlow is a forward-thinking, highly regarded independent advice organisation in Essex, dedicated to serving a rapidly growing population of 94,000 people. Our team consists of 22 dedicated staff members and an incredible group of 40 volunteers, and now, we're ready to take things to the next level.
We are looking for exceptional individual/s to join our dynamic team, where we are driven to serve our community with high-quality independent advice. In this pivotal role, you'll be responsible for managing and coordinating the activities of our talented staff and dedicated volunteers. Your mission: to provide top-notch supervision and support that will help us continue to make a difference in our local community.
Reporting directly to our Head of Operations and Advice, you won't just be a cog in the machine – you'll be a key player in our organisation. Your experience will be put to the test as you coordinate advice sessions and ensure we meet our performance targets. But that's not all; we're looking for a proactive team player with exceptional communication skills and emotional intelligence. Why? Because we believe in bringing out the best in our people, helping them develop and thrive in their roles.
You'll also be part of a team responsible for conducting the Quality of Advice Assessment on a quarterly basis, ensuring we maintain the highest standards in providing support to our community.
At Citizens Advice Harlow, we value equality and actively challenge discrimination. We're dedicated to fostering an inclusive environment and welcome applications from individuals of all backgrounds, in particular, we encourage those with disabilities and individuals from Black, Asian, and Minority Ethnic backgrounds to apply, as we strive to create a workforce that truly represents the diversity of our community.
This position has flexible scheduling options and is available as both full-time and part-time, making it ideal for individuals looking for a variety of work arrangements. If you're ready to be part of a dynamic organisation, drive positive change, and make a lasting impact, this opportunity is for you. Join us at Citizens Advice Harlow and help shape the future of our community.
Are you passionate about empowering young people with diverse abilities to achieve their full potential? Do you thrive on guiding individuals towards independence and success in the workplace? If so, we have an incredible opportunity for you!
Based between Chessington World of Adventures and Chessington School, Ambitious College is seeking a dedicated and enthusiastic Job Coach to join our dynamic team and deliver our Supported Internship Programme. At Ambitious College, we believe in individualised support that focuses on strengths, skills, and interests, ensuring that each young person has the opportunity to flourish and succeed.
As a Job Coach, you will play a pivotal role in our interns' journey towards paid employment and independent living. You'll have the chance to work closely with our interns, providing on-the-job coaching and implementing improvement strategies tailored to their unique needs and aspirations.
What makes this opportunity truly exciting is our young people have a wide range of opportunities to learn and develop. From administration to customer service, each internship is crafted to match the individual's talents and interests, fostering a supportive environment where growth and achievement are celebrated.
Why join us?
- The role itself is very rewarding both through the freedom of creativity and seeing first hand, our learners develop and progress through their goals and aspirations.
- Excellent CPD including a wide-range of in house and external training courses.
- You will have the support of a wider Transdisciplinary Team that includes full-time Occupational and Speech and Language Therapists as well as BCBA qualified Behaviour Analysts.
- Competitive annual salary paid over 52 weeks and excellent salary progression within the role.
- Cycle to work scheme up to £5000.
- Season ticket loans.
- Employee Assistance Programme, to help you balance your work, family, and personal life.
- Access to physiotherapy.
We are committed to investing in our people and their talent. We make sure every single person is clear about their role, and has the tools, knowledge and learning they need to perform well and make a difference.
Start date: June 2024
Closing Date: 12th May 2024
Interview Date: 23rd May 2024
Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
Are you comfortable to multitask and prioritise your workload? Do you enjoy managing a variety of services? Have you got an understanding of older people and their needs?
We have an opportunity to lead our Health & Wellbeing Team as part of a job share working in collaboration with another senior manager.
You will manage, develop and market Hospital Discharge and Health & Wellbeing Services in Bromley and Greenwich and work in partnership with other providers. You will be responsible for all Hospital Discharge services and work closely with the Hospital as well as be an active member of the Senior Management team.
KEY DUTIES AND RESPONSIBILITIES:
· To have oversight of the monthly and quarterly reports for the services
· The successful candidate will have responsibility for the following services:
o Take Home and Settle/ Hospital Aftercare Service
o Sitting Service
o Handy Person Service
o Frailty Care Navigator
o Long Term Health Conditions
· The work will include some on call responsibilities on evenings and weekends for the Hospital Discharge Services which an extra payment will be made.
· To work in partnership with other providers and health partners across both boroughs.
· To work within the Bromley Well partnership and maintain contact with BTSE
· To build a strong relationship with the hospitals and NHS staff
· To be responsible for health and wellbeing staff including undertaking supervision, guidance and support, allocation and monitoring of work plans, annual appraisals, identification of training needs and participation in the recruitment of staff.
· To work with the Chief Executive to devise and implement a marketing / publicity strategy to promote primary and secondary interventions and other services for older people.
· To work in partnership with older people, volunteers, statutory, voluntary and other agencies to initiate and deliver a programme of healthy living and recreational activities which meet the needs and aspirations of older people in Bromley and Greenwich identifying and developing new initiatives and partners.
· To be responsible for ensuring that risk assessments are undertaken of premises, outreach venues, client’s homes and other measures for the provision of a safe environment ensuring that all legislative requirements are met.
· To ensure that evaluation and monitoring of service/project outcomes is implemented, enabling Age UK Bromley & Greenwich to demonstrate the effectiveness and impact of the service delivery.
· To establish and maintain excellent working relationships with clients, work colleagues, volunteers and partner organisations
· To work alongside the Chief Executive to undertake long-term strategic planning of primary and secondary care interventions and other health and wellbeing services.
· To work with older people and with other groups, organisations and agencies in the boroughs to identify potential areas for health, education and social activities that older people want to participate in, and identify funding sources to develop and deliver the new areas of work.
· To be creative and innovative in designing new opportunities and projects for people to get involved across the boroughs in the co-delivery of services.
· To work with diverse and/or hard to reach individuals / groups who are not involved in their community, in particular targeting people who are socially isolated.
· To keep your knowledge up to date with the health priorities and health commissioning strategies in both boroughs to ensure our services are ‘fit for purpose’ and can contribute to the current overarching outcomes agreed between the local Authorities and the ICB.
· To be familiar with the Joint Strategic Needs Assessments (JSNAs) Health & Wellbeing Strategies and decisions agreed at the joint local authority and ICB & Wellbeing Boards.
FOR A FULL JOB DESCRIPTION PLEASE DOWNLOAD THE JOB PACK
The client requests no contact from agencies or media sales.
An exciting opportunity has arisen to join our dynamic team as a Money Advice Caseworker on our Debt Free London project. The successful applicant will be providing money advice as part of our London wide project.
You will be contributing to the health & well-being of the community and helping people from reaching crisis point. In return, as part of our team, you will benefit from learning and development opportunities.
If you are a team player, willing to learn, committed to quality and want a job which makes a difference in people’s lives then this could be the job for you.
Closing Date: 5pm on Tuesday 7th May 2024
Interview Date: Friday 10th May 2024
Citizens Advice Bromley values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds.