Volunteering administrator jobs

Title: Operations Manager

Reporting To: Director of Operations

Salary:  £38,000- £40,000 per annum (based on experience)

Location: London/Head Office Tooting Works

Contract: Permanent/full-time  

Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)

About Us:

Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years. 

Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business. 

Role Summary:

The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.

Role Responsibilities:

Centre Operations Management

• Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
• Ensure the lettings process is well-managed and aligned with policies.
• Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
• Contribute to strategic operational planning and continuous improvement initiatives.
• Identify and resolve operational challenges in collaboration with senior management.
• Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.

Building Maintenance

• Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
• Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
• Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
• Conduct regular building inspections and implement corrective actions as needed.
• Drive sustainability initiatives, including energy efficiency and waste reduction.
• Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
• Maintain the Visitor Management System and ensure it is used appropriately and consistently

Health & Safety

• Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
• Develop and monitor health & safety procedures tailored to the site.
• Organise relevant training for staff and enforce contractor compliance.
• Maintain accurate H&S records, incident reports, and lead periodic audits.
• Support development and execution of emergency response and business continuity plans.
• Fire safety responsibility (Fire Safety designated person)

Lettings and Lease Management

• Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
• Check we are maintaining up-to-date tenancy records,
• Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
• Carry out twice-yearly audits of lease documentation.
• Maintain relationships with tenants to support retention and satisfaction.
• Monitor lease management by team, lease compliance and resolution of any lease-related issues.

Customer Service

• Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
• Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
• Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.

Financial Management

• Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
• Negotiate contracts with suppliers and service providers to secure cost-effective deals.
• Ensure tenant arrears are regularly monitored and managed.

Line Management

• Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
• Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
• Handle recruitment, onboarding, and offboarding of staff members as needed.

Essential Skills / Experience

• Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
• At least 2 years’ experience in operations work.
• Previous experience in Lease management
• Excellent organisational and administrative skills.
• Desire to drive operational excellence.
• Line management experience.
• Experience of managing a building, property or facilities beneficial.
• High comfort level with online tools such as MS Office, project management software,
• or similar.
• Strong written and oral communication skills.
• Negotiation and customer service skills.
• Resilient and adaptable with ability to multi-task.
• Solution finder.

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Rewards

• 25 days of annual leave plus bank holidays
• Personal annual training budget following probation.
• Employee assistance programme, including counselling.
• Regular team socials throughout the year.
• Generous sick pay allowance following probation.
• General eye test.
• Well-being day (one day per year).
• Volunteer day (one day per year).

Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check.
• Receipt of two satisfactory references.
• Proof of eligibility to work in the UK.
• Safeguarding training (can be trained on the job).

Please submit your CV and cover letter stating why you are interested in this role.

Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.

Who are we?

The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and – whenever possible – for the fulfillment of the wish to return home.

The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. Our vision is a dignified life for all displaced.

All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

DRC has been operating in the Middle East (ME) region for over a decade, running a combination of emergency, livelihood, protection and advocacy programmes through Country Offices (COs) in Yemen, Syria, Iraq, Jordan, Lebanon and Turkey with a Regional Office (RO) in Amman.
 

About the job

The Area Manager (AM) is responsible for the coordination, management, development, and representation of DRC programming in the North or South of Yemen. S/he will oversee program implementation according to DRC strategies in Yemen and ensure that operations are implemented within DRC’s regulations, procedures, guidelines, and strategy; enable a productive and accountable relationship with beneficiaries, communities’ leaders/representatives, relevant governmental authorities, regional coordination teams (RCTs), sub-national clusters, donors, national and International NGOs and UN Agencies.  The AM is DRC’s primary representative with relevant actors in the area of responsibility; s/he is the line manager for all staff with area responsibilities and s/he is responsible for ensuring a result-oriented team. The incumbent will also ensure a safe environment for DRC staff, beneficiaries and assets through a proactive-acceptance approach using DRC’s security framework. 

Duties and Responsibilities:

Representation and Coordination  

• Participate in SMT representing Area of Responsibility (AOR)
• Represents all aspects of programs and operations and has overall accountability for their AOR 
• Act as the primary DRC representative at the area level and actively participate in all relevant fora/meetings
• Foster relationships with Government authorities and other relevant stakeholders in the area of operation
• Develop, implement, and regularly revise a DRC engagement strategy aligned to the National Strategy  
• In coordination with the CD, Head of Program, and Advocacy advisor ensure that the DRC program in the area contributes to DRC´s advocacy efforts, nationally, regionally, and internationally. 
• Maintain close working relationships with donors, national and international organizations, and local counterparts. 

​

Management  

•  Line manages area support and program staff ensuring inter-department co-ordination; 
• Enable an effective team through result-oriented management systems, providing leadership, on-job capacity building and designing staff development strategies.
• Ensure detailed capacity building plan for staff is in place and regularly followed up on;
• Closely coordinate with the senior management team and sector coordinators ensuring regular information flows, adherence to sector strategies, proposal development processes and safety regulations.
• Encourage a positive, innovative, and mutually supportive team spirit amongst the area team. 

​

Programme development  

•  Lead the process of adapting DRC national strategy to the local context and circumstances in coordination with the Head of Programme and Technical Coordinators
• Support in developing DRC’s program in the area of operation and provide technical and context-specific input for fundraising efforts;  
•  Provide regular analysis on the context and humanitarian situation in the area for the development of project proposals and safety assessments.  

Local Partnerships

•  Lead the identification of local partners within AOR for sector-specific interventions
•  In coordination with the Partnerships & Localization unit, support the capacity assessment of partners and the development of tailored capacity building plans
•  Manage local partnerships at field level (within AOR) and ensure follow-up with partners on quality implementation, in line with DRC policies and procedures.

​

Safety and Security  

• Ensure a safe and secure environment for DRC staff, beneficiaries, and assets by ensuring the local security procedures are up to date and SOPs are being followed in line with the SMP and DRC policy, promoting regular staff training, providing safety and security analysis, recommendations, and follows-ups.  

​

Accountability 

• Ensure overall provision of and adherence to DRC policies, procedures, guidelines, donor regulations, systems and standard practices. 
• Promote compliance with DRC policies and practice with respect to safeguarding, code of conduct, safety and security, anti-harassment, and other relevant policies and procedures.

​

Operational  

• Provide leadership in overseeing of all logistical/procurement, HR/administration and office services activities and ensure their timely/efficient delivering, including office scale-up/scale-down based on funding and contextual changes.
• Lead on recruitment of senior staff in coordination with SMT, as appropriate.  
• Maintain oversight of narrative and budget development of proposals and concept notes.
• Ensure quality implementation of Core Competency programs ensuring optimal use of financial resources, regular project follow up, reporting, among other tasks. 
• Responsible to ensure Area Office compliance with internal procedures and donor regulations.
• Support the roll-out of new modules and continuous functioning of DRC Dynamics (Enterprise Resource Planning System)

​

Reporting 

• Comply with internal reporting requirements, contribute to, and provide quality assurance and timeliness of external reports from area of operation; 
• Participate in DRC internal coordination mechanisms (e.g. SMT, Programme meetings, etc.) as required. 
•  Strengthen efforts to document the impact of DRC activities in the area. 
   

About you

To be successful in this role you must have:

• Minimum 5 years of experience managing a large team 
• Minimum 5 years of experience in project implementation 
• Experience working in fragile context and insecure environments
• Experience developing and implementing organizational strategy
• Previous experience in Yemen or within the Middle East is considered an asset

In this position, you are expected to demonstrate DRC’ five core competencies: 

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You act in line with our vision and values. 

Moreover, we also expect the following:

Required Qualifications:

• Post graduate degree in relevant subject area 

 Languages:

• English fluent (to high standard)
• Arabic an advantage
   

Key stakeholders: (internal and external)

• Yemen Country Office
• Yemen SMT
• Regional Coordination Team
• Host Government

• Donors
• I/NGOs
   

We offer:

Contract length: Two years contract.

Band: E - manager

Duty Station: Aden or Hajjah  

Designation of Duty Station: Non-Family Duty Station

Start date: As soon as possible.

Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment.
 

Application process:

Interested? Then apply for this position by clicking on the apply button. All applicants must send a cover letter and an updated CV (no longer than four pages). Both must be in English. 

Applications close on 22nd July 2025. 

For further information about the Danish Refugee Council, please consult our website 

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Our aim is to empower and enhance the lives of people in Greater Manchester. We currently work in five Greater Manchester authorities, Bury, Manchester, Rochdale, Salford and Stockport.

Job Purpose

Gaddum has secured external funding to deliver an Employer care project, which will provide unpaid carers living in Manchester with support and coaching in order for them to re-enter paid or voluntary employment.

Delivery of this support to carers will be by Employment Coaches, who will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations. Successful employment coaches believe in the potential of every individual they work with.

Core responsibilities

• To support carers to address their barriers to employment by providing individual tailored packages of support so they can develop the necessary skills and confidence to secure and sustain employment.
• To act as coach and a mentor to build strong positive relationships, guide, motivate, challenge, encourage and help carers obtain sustainable employment.
• To ensure delivery targets are achieved by working with carers to identify employment opportunities and support them into and during employment.
• To meet personal performance targets and Key Performance Indicators.
• To manage a caseload of carers and utilise a variety of coaching strategies to help carers overcome barriers to obtaining sustainable employment.
• To undertake in-depth assessments using a suite of tools to fully understand a carers circumstances, preferences and holistic barriers to progression.
• To co-produce personalised action plans with sequenced interventions and development opportunities.
• To work with multiple agencies to develop holistic approaches to support carers. (Support the carers in all aspects of job-search and interview preparation to ensure that customers are matched to the right job that enables them to sustain employment and develop a career.
• To develop and maintain knowledge of the local labour market to source suitable job opportunities.
• Identify specific recruitment needs of potential employers.
• Develop relationships with key stakeholders to maximise customer opportunities.
• Proactively participate in continuous improvement activities to ensure that the service continues to deliver excellent customer service.
• Maintain IT files and customer records to the required compliance and quality standards.
• Fully comply with Gaddum policies including those for personal data security, safeguarding and health & safety.

Other Duties and Responsibilities

• To complete specific tasks allocated through work plans, project plans and the business plan.
• To provide monthly information (accurate data and informative commentary) within your areas of responsibility for performance management purposes.
• To be involved in producing information for annual impact reports.
• To actively engage in ongoing personal and professional development, making full use of supervision, appraisal and learning opportunities.
• To act at all times to promote equality and diversity ensuring inclusive and integrated services.
• To seek advice, support and guidance as required
• To encourage service users to be aware of the full extent of Gaddum’s services.
• To maintain a general understanding of the work of the whole organisation and attend team meetings/events.
• To adopt a flexible approach to working patterns to suit the needs of the role and responsibilities as required.

Job Summary

Location : Requirement to attend our sites in Basildon, Harlow and Thurrock if required and to team meetings quarterly.

Type: Remote

Salary: £48,000.00 per annum

Hours :  37.5 hours per week

Term: Permanent

Main Responsibilities:

Leadership

1. As a member of the Operational Leadership Team and wider Senior Leadership Team, work collaboratively and take collective responsibility for the strategic management and leadership of the organisation.

2. Work closely with the CEO, Treasurer and Board of Trustees to facilitate good governance and risk management.

3. Manage, maintain and develop all financial systems and control; increasing their impact and quality, and implementing best practices in financial management.

4. To supervise finance assistants and ensure that they are adhering to financial code of practices.

Financial Management

1. Lead and manage all aspects of the financial cycle, including budgeting, forecasting, fixed asset management, reserves & designated fund management and financial reporting.

2. Work with HR & Payroll Officer to manage and retain oversight of the day to day financial operations, including accounts payable, accounts receivable, banking and general ledger maintenance, including the reconciliation of petty cash, credit cards and all bank accounts on a monthly basis reviewing and approving payment runs and payroll.

3. Work with the CEO and Senior Leadership Team to prepare the annual budgets and forecasts.

4. Lead and manage the provision of regular budget monitoring and reports to budget holders.

5. Assist with the budget preparation for funding bids. Manage, monitor and keep track of any grants, funding or commissioned income, working with relevant managers to provide relevant financial information for inclusion in monitoring reports.

6. Lead and manage the provision of quarterly financial reports to the Board and advise them on financial issues as appropriate

7. Provide insightful financial analysis and reporting to inform and support organisational management, development and decision[1]making, and funding applications across the organisation.

8. Work with the CEO to prepare medium term financial forecasts for the organisation to support strategic decision-making and delivery of strategic priorities.

9. Lead on the audit process and the preparation of year end accounts to trial balance including preparation of the audit file and the closing down of the accounts on our accounting management system to ensure that the organisation is compliant with legal requirements and good practice.

10. To work closely with the CEO, Senior Leadership Team and designated Trustees to advise, review and cost the annual pay award.

11. To provide back-up and holiday cover for the processing of monthly payroll.

12. To work with and support the HR & Payroll Officer in providing payroll information and reconciling payroll monthly.

Governance and compliance

1. Ensure compliance with all relevant financial regulations and reporting requirements (e.g. Companies House, HMRC and the Charity Commission).

2. Attend Trustee Board meetings to report on financial matters, including the identification and management of financial risk, and provide any relevant reports.

3. To support the Trustees, SLT and line managers in managing our finances carefully and within our financial means, through provision of advice, guidance, support and training.

4. To be the main point of contact with external auditors.

5. To ensure that robust financial controls are in place, underpinned by appropriate financial policies and procedures and to ensure that they are adhered to and that the organisation is protected from fraud and error.

Closing date for applications : 21st July 2025

“Without [Tramshed] youth theatre, I would never have won the Booker prize.” – Alumni and Ambassador Bernardine Evaristo

Tramshed Arts Ltd is a community arts charity in Southeast London. As Woolwich’s home of participation, we change perspectives and increase social cohesion, through offering creative spaces across generations of the local community. 

Job Purpose:

The Business Development Manager will play an integral role in growing our organisation and securing its future. You will develop authentic important relationships and partnerships to:

· Increase and diversify sustainable income streams, making the best use of our creative community space and talent.

· Foster connections with local businesses to attract corporate sponsorship and payroll giving.

· Research new opportunities for raising income such as events and training programmes.

You will be inspiring, ambitious, and unafraid to do things differently whilst embracing our core value of being a truly inclusive community space.

Benefits include  some hybrid working, friendly team, accessible working space, 6 complimentary tickets per season for you or your friends and family, Continued Professional Development plan.

For the full role specification please refer to the attached JD. 

Job Title: Independent Gender Violence Advocate (IGVA)

Location: The GAIA Centre (Lambeth)
Salary: £28,857.12 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)

Contract type: Full Time, Permanent 

Hours: 37.5 hours per week

This is an opportunity to join Refuge as an IGVA supporting women and children who are impacted by different strands of Violence Against Women and Girls (VAWG). The independent gender violence advocate will work closely with victims of gender-based violence from the point of crisis, to provide high quality independent advocacy and support to survivors of gender-based violence at the highest risk and their children.

The role will be part of increasing the ability of partner agencies to recognise, reject and respond appropriately and safely to all forms of gender-based violence (including domestic violence, sexual, financial and emotional abuse, female genital mutilation, forced marriage and honour-based violence). The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The post holder will empower survivors by providing them with emotional, practical and personal welfare support. The job involves ensuring that women are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options

The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors. The job involves informing survivors of the full range of civil, criminal, and practical options that might increase their safety. 

Closing Date: 09:00am 5 August 2025

Interview Date: 14 and 15 August 2025

Please note: This role can be based out of either location and please state in your answer to the screening question, which office you would prefer to be based out of. 

We are excited to announce a new position within our Philanthropy, Engagement and Partnerships (PEP) team. The role of the Fundraising Officer is to support the development of effective relationships with donors, contributing to ongoing revenue generation for the College.

The role is key front-line fundrasing role and will involve identifying, and delivering new donors, as well as furthering a portfolio of current and past donor relations to secure funding for UWC Atlantic College. You will manage a portfolio of prospects and donors across alumni, parents, and other individuals to cultivate, solicit, and steward financial contributions.

You will hold key relationships with Alumni, parents, external and internal stakeholders, colleagues, and students. The role will also involve collaborating with various colleagues to plan and execute a program of donor-related events.

You will provide strategic contribution which supports UWC Atlantic’s strategies to acheive fundraising goals.

The opportunity is available to be based at UWC Atlantic, St Donats or Hybrid working from the UWC International Officer, 55 New Oxford Street and from home.

For a recording of the information session for this role, please contact us so that we can send details accross.

Completed application forms should be emailed to our recruitment email address.

Please note that potential candidates will be asked to fill out our application form as we are a college and this is a requirment to be selected.

UWC Atlantic is committed to safeguarding and promoting the welfare of young people. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service.

We have a fantastic opportunity for a Support Worker to join our team in our Residential Living Flat where we support eight adults with significant learning disabilities to live their best and most independent lives.

Essential Requirements for the Role:

•  Flexible approach to working hours to include evenings and weekends.
•  Ability to manage and administer medication.
•  Willingness to support with personal care when necessary.
•  A car driver and able to take residents to off-site activities driving the service’s VW Caddy.
• Willingness to provide emergency cover in the event of a colleague’s unplanned absence.

About Us:

The Stable Family Home Trust is a values-led organisation where people always come first. Our main purpose is to support adults with learning disabilities to develop the skills and confidence that enable them to live their lives as independently as possible; to participate in their local communities and be valued for the extraordinary contribution they make to our society. We run a varied and exciting day services programme from our three sites in Christchurch, Ringwood and Southbourne, and run supported living and residential living services in Southbourne and Ringwood.

The Trust is a Registered Charity established in 1980 by a group of families whose young adult children had learning disabilities - we now support over 100 people every year.

About You:

You are a kind and caring person who believes in the promotion of independent living for adults with learning disabilities. You are a strong advocate for enabling them to make their own decisions and choices and willing to encourage them to participate in activities that develop their skills and confidence.

You are a strong believer in collaboration to help achieve the best possible outcomes for our residents and have a pro-active approach to your work.

You are organised, reliable, and can manage your workload effectively while responding flexibly to the day-to-day needs of the residents and can demonstrate your commitment to maintaining a positive environment for residents and your colleagues.

About the Role:

As part of a small, close-knit team you will provide daily person-centred support and elements of personal care to eight residents, all with significant learning disabilities and some with physical disabilities, with a focus on supporting and promoting independent living as far as reasonably possible. 

To be considered for this role, we can only consider UK based candidates with the right to work in the UK as we cannot provide visa sponsorship.

Interview Dates:

We have a rolling application process for this position and will interview as and when suitable applicants become available.

If we receive suitable applications and successfully appoint someone to this position, we will then close the job advert.